12 efective listening
DESCRIPTION
TRANSCRIPT
- 1. Barriers to Effective Listening
- 2. INTRODUCTION The importance of listening in communication is enormous. People often focus on their speaking ability believing that good speaking equals good communication. The ability to speak well is a necessary component to successful communication. The ability to listen is equally as important. There are some barriers for listening, which will effect the listening process.
- 3. PHYSICAL BARRIER Two major physical constraints of effective listening are Noise environment. Learning Impairment
- 4. PSYCHOLOGICAL BARRIER It consists of thoughts and feelings that people from listening to what is said.
- 5. LANGUAGE PROBLEM For effective listening language is important. Better to use simple words and avoid unfamiliar words
- 6. NON VERBAL DISTRACTIONS This symbol having different meanings in different countries UK & USA=OK JAPAN=MONEY RUSSIA=ZERO BRAZL=INSULT INDIA=GOOD
- 7. THOUGHT SPEED Quest:2+2 Listener:2+2=4 But actual question is 2+2+4=? Listeners thought speed is faster than the speakers expression speed
- 8. FAKING ATTENTION
- 9. THANK YOU