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129a Lavender Hill, Battersea London, SW11 5QJ Phone: 0207 924 6666, Fax: 0207 585 2601, Email: [email protected] London’s Premier Minicab Firm

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Page 1: 129a Lavender Hill, Battersea London, SW11 5QJ London’s ...kvcars.co.uk/backup/KVC-Broucher_Finel.pdf · 129a Lavender Hill, Battersea London, SW11 5QJ Phone: 0207 924 6666, Fax:

129a Lavender Hill, Battersea London, SW11 5QJPhone: 0207 924 6666, Fax: 0207 585 2601, Email: [email protected] London’s Premier Minicab Firm

Page 2: 129a Lavender Hill, Battersea London, SW11 5QJ London’s ...kvcars.co.uk/backup/KVC-Broucher_Finel.pdf · 129a Lavender Hill, Battersea London, SW11 5QJ Phone: 0207 924 6666, Fax:

WITH A DIVERSE FLEET OF WELL OVER 100 VEHICLES INCLUDING SALOONS, ESTATE, PEOPLE CARRIERS AND EXECUTIVE CARS,

WE ARE ABLE TO PROVIDE RESPONSE TIMES OF UP TO FIFTEEN MINUTES UNDER STANDARD CONDITIONS.

Our standard saloon range comfortably carry upto 4 passengers with luggage

Only four passengers but a few extra bags; then our estate range is ideal for your excess baggage requirements. then the estate range is fo ideal for passengers carrying excess luggage or bulky items

More then 4 passengers? The MPV (Multi purpose vehicle) may be the car for you. It can comfortably carry 5-6passengers with luggage

Our minibus range.Ideal for large groups with excess luggage. It can carry 7-8 passengers depending on the luggage requirements

- All vehicles fully equipped with GPRS/GPS Systems which enable live tracking- All vehicles equipped with latest satellite navigation software- Fleet size of over 100 diverse range of vehicles- Vehicles cleaned on a daily basis- Text message on allocation and on arrival- All vehicles plated with KVC plate for easy indentification- Very competitive pricing with no compromise on service- Very fast turnaround period- Online Booking available with live real time tracking99% punctuality record- All drivers collar and tie. Get a direr without a collar and tie you journey is on the house- Staff have sound industry knowledge (WITH OVER 40,000 LICENSED DRIVERS IN LONDON ALONE, WE MAKE SURE WE HAVE THE BEST)- Excellent customer service department. We take any complaints or comments personally- Pride ourselves in being helpful,courteous and reliable

Why Use KVC?

Passenger Cars

OUR EXTENSIVE EXECUTIVE FLEET INCLUDES THE MERCEDES E & S CLASS, AUDI A8’S AND BMW 5 & 7 SERIES.

Our Executive service covers corporate and pri-vate travel using professional chauffeurs who are friendly discrete and knowledgeable.

Our professional chauffeurs will assist you so your journey is both safe and comfortable allowing you to arrive at your destination refreshed, at ease and most importantly on time.

Chauffeured executive cars like Mercedes BMW and Audi, which are all, registered and inspected by the local authorities and all our chauffeurs are fully licensed and security checked for your peace of mind. Chauffeur service caters for most events from large conferences to corpo-rate road shows airport transfers shopping trips, sporting days out, weddings to chauffeur tours of London and other places of interest like Windsor Oxford etc. We will take care of your chauffeur re-

Why not book an executive top of the range BMW 7 series for your airport transfers.

Sit back relax and watch a movie or the news, with our rear entertainment system.

Let us do all the work.

KVC Executive

Airport Transfers

Page 3: 129a Lavender Hill, Battersea London, SW11 5QJ London’s ...kvcars.co.uk/backup/KVC-Broucher_Finel.pdf · 129a Lavender Hill, Battersea London, SW11 5QJ Phone: 0207 924 6666, Fax:

- All drivers are required to follow the company dress code Collar & tie

- The following will be monitored during your time with KVC

- Vehicles and driver cleanliness are constantly monitored

- Driver appearance and adherence to uniform policy

- Timeliness of arrival

- Overall passenger experience

- Any driver who does not meet expectations will be face disciplinary actions.

KVCHave you downloaded yours???Download it for free from the app store. Just search for KVC

This App allows you to book a Cab from KVC Transport. You can:. Get a Quotation for your journey. Make a booking. Check its status. Cancel a booking. Track the vehicle on a map. Manage your previous bookings. Manage your favourite addresses

It ’s all about quality at reasonable cost and service at all costs?

Most of our customers started out by giving us one chance to show them the difference. Why don’t you join them? Contact one of our dedicat-ed account handlers 0207 924 6666 or simply visit our website : www.kvcars.co.uk

Text Alert

Driver Commitment

Support

At KVC we believe communication between the staff and you the customer is key. A large investment of time and money has gone into our new discrete personalized text alerts. O n allocation of a book-ing to a vehicle a

Text is then sent to you the customer. This is to inform you the driver is on the way. This also helps you to identify and make sure you are getting into the right car, the drivers phone number is also provided should the need arise for you to contact the driver.

Page 4: 129a Lavender Hill, Battersea London, SW11 5QJ London’s ...kvcars.co.uk/backup/KVC-Broucher_Finel.pdf · 129a Lavender Hill, Battersea London, SW11 5QJ Phone: 0207 924 6666, Fax:

technologyAt KVC we believe in reinvestment of our profits to better our services. Of the many reinvestments include investments into technology. With the fast growing advancements in technology we have transformed the way by which we operate.

At KVC we use a modern telephone system where we have active ‘screen popping’, our system picks up your telephone number and saves it in the computer mainframe where all records are held. Therefore the following time which you call us, before we even answer the call we know exactly who and where the call is from. An average booking at KVC takes 15 seconds.

All bookings made by telephone are recorded and we monitor calls on a daily basis to ensure that they are being dealt with efficiently.

fleet managementKVC have taken things one step further with an in house vehicle repairs servicing and valeting centre.

You can rest assured our fleet vehicles are maintained to the highest of standards. All our vehicles are subject to two mots a year and weekly inspections. And our vehicles are serviced every 6000 miles as opposed to the recommended 12000 miles.

At KVC we also have a large courier network covering the Ul, so if you need a parcel delivering to any part of the UK, look no further we will go the extra mile.

courier service

WHATEVER OR WHEREEVER OUR DEDICATED COURIER DEPARTMENT DELIVER GOODS ON TIME EVERY TIME

HOW TO OPEN AN ACCOUNT?Just complete the enclosed application form and Fax it to 020 7585 2601Your account will be opened on the same day, and you will be assigned a personal accounts manager.

Priority status over cash paying customers, no need to queue.

Itemized invoicing on monthly basis frees up cash flow.

Full support from our customer relations department

Online booking and vehicle tracking enhancement for account customers

No need to carry cash with you

Journeys have a fixed pick-up to drop-off price, regardless of route or time.

Voice guided Street Navigation.All our drivers have passed a London Knowledge-style test. However, all our vehicles come fully equipped with voice guided satellite navigation as part of our dispatch system.

When booking just give your destination to the control staff and leave the rest to us. You can now sit back relax and enjoy your journey not having to worry about weather the driver knows where he is going.

We can see exactly where every vehicle is via our vehicle tracking system from our office. This provides us with real time location of all our vehicles, simultaneously on a computerized map. So when the control staff say the driver is 2 minutes from your door step, they mean exactly that.

Our services include, same day couriers, motorbike couriers, parcel cars, small vans, Large vans, milti-drops and overnight couriers.

UK OvernightOur highly flexible United Kingdom overnight service offers the latest possible close-out times and a highly comprehensive coverage of the mainland United Kingdom.

account facilities

We’re 30% cheaper then Black Taxis on account

KVC Transport