1400 - sheri suckling - 10 ways to motivate - fri - limelight 2

Upload: shabir-tramboo

Post on 04-Apr-2018

222 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    1/50

    10 Ways to Motivate Safe

    Behaviours

    By Sheri Suckling, BSc

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    2/50

    A Definition of Insanity:Doing the

    same things

    and expecting

    different

    results.

    - Albert Einstein

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    3/50

    True Motivation Comes from inside

    Requires decision to commit

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    4/50

    A Famous Study.

    What do you think motivates employees?

    List of 10 possible factors.

    Rank from 1 to 10 in order of theimportance you believe employees placeon each item.

    1 = most important, 10 = least important

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    5/50

    good working conditions

    feeling of being in on things

    high wages

    job security promotion within the company

    interesting work

    personal loyalty of the manager

    tactful disciplining

    help with personal problems

    full appreciation for work well done

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    6/50

    Survey ResultsMost managers surveyed said:

    1. High wages

    2. Job security

    3. Promotion within the company

    Most employees surveyed said:

    1. Full appreciation for work well done

    2. Feeling of being in on things.

    3. Help on personal problems

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    7/50

    IntentionClear and inspiring vision

    Zero Harm??

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    8/50

    IntentionValues:

    beliefs and ways of being thatare important to us

    + Shared meaning

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    9/50

    IntentionStrategic plans:

    big picture pathway of how to

    achieve the vision

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    10/50

    Intention

    Clear andinspiring vision

    Shared values

    Strategic plans

    Certainty

    Key foundations

    Participation

    Responsibility

    Decision-making

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    11/50

    Structure Clear expectations

    Job specifications

    Role competency profiles

    Role development guidelines

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    12/50

    Structure

    Management Systems:

    Framework

    Certainty

    Relevance

    Support

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    13/50

    StructureAppropriate Standards e.g.,

    AS/NZS4801

    ACC Partnership programme

    HSNO Test Certificates

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    14/50

    Capability

    Develop a learning culture

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    15/50

    Capability

    Learning and Development

    (L&D) Think

    Understand

    Make decisions

    Practise & apply Mistakes as learning

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    16/50

    Capability

    Progression Pathways

    Timeframes Competency targets

    Advancement

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    17/50

    Capability

    Coaching

    Feedback Support

    Identify strengths/weaknesses

    Personal attention

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    18/50

    Capability

    Facilities for self-directed and

    self-paced learning

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    19/50

    Involvement

    Ask employees for input

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    20/50

    Involvement

    Involve employees

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    21/50

    InvolvementDevelop decision-making skills

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    22/50

    InvolvementEnable employees to act:

    Develop knowledge, skills,

    experience, etc

    Delegate effectively &

    appropriately

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    23/50

    Integration

    minimise bureaucracy

    maximise efficiency

    make it easy!

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    24/50

    MeasurementYou can only manage what you can

    measure.

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    25/50

    Measurement Lag indicators

    (e.g., LTIs, LTIFR) Lead indicators (prevention)

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    26/50

    Measurement

    KPIs focused on: desired safe behaviours

    pro-active actions Activities supporting

    injury prevention

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    27/50

    MeasurementPerformance targets:

    stretch and inspire

    dont set up for failure

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    28/50

    Measurement

    Measure performance

    Hold everyone accountable

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    29/50

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    30/50

    CommunicationEffective communication

    strategy: Who needs to know

    What they need to know

    When they need to know

    What actions are required

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    31/50

    Communication Target audience perspective

    Interactive

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    32/50

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    33/50

    Enjoyment

    Creativity Variety

    Fun

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    34/50

    Ownership

    Ownership

    Accountability

    ResponsibilityBlame

    Excuses

    Denial

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    35/50

    Ownership

    It starts with Leadership.

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    36/50

    Ownership

    Learning opportunitiesvs

    Blaming

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    37/50

    Ownership

    Walking the talk

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    38/50

    Ownership

    Feedback models

    Accept & act on feedback

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    39/50

    Recognition

    First understand underlying

    principles:Positive

    Immediate

    Certain

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    40/50

    Recognition

    Personal to the

    individual

    From own

    manager more

    powerful than

    from company

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    41/50

    Catch People Doing

    Things Right!

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    42/50

    1001 Ways to Reward

    Employees

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    43/50

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    44/50

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    45/50

    Recognition

    For things to change.

    .first I must change.

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    46/50

    Recognition & Rewards

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    47/50

    Dilts Logical Levels

    Identity

    Beliefs

    Values

    Capabilities

    Behaviours

    Environment

    Who?

    Why?

    How?

    What?

    Where?

    When?

    Vision

    Permission

    Motivation

    Direction

    Action

    Reaction

    Boundaries and

    Constraints

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    48/50

    Simple Success Formula

    1. Where am I now?

    2. Where do I want to be?3. What steps do I have to take to

    get there?4. JUST DO IT!!

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    49/50

    References The Leadership Challengeby James M. Kouzes and Barry Z.

    Posner

    Zapp! The Lightening of Empowermentby William C Byham,PhD with Jeff Cox

    Bringing Out the Best in Peopleby Aubrey C. Daniels

    Measure of a Leader An Actionable Formula for LegendaryLeadershipby Aubrey C Daniels and James E. Daniels

    1001 Ways to Reward Employeesby Bob Nelson

    The 1001 Rewards and Recognition Fieldbookby Bob Nelson,PhD and Dean Spitzer, PhD

  • 7/30/2019 1400 - Sheri Suckling - 10 Ways to Motivate - Fri - Limelight 2

    50/50

    Sheri Suckling, BSc

    EnQuantum Ltd

    Facilitating the Quantum leap

    PO Box 100-685, North Shore Mail Centre

    Auckland 0745Mob: : (0274)

    Email: [email protected]: www.enquantum.com

    mailto:[email protected]://www.enquantum.com/http://www.enquantum.com/mailto:[email protected]