1convergence_internal © 2001, cisco systems, inc. ip telephony roi case studies

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1 Convergence_Internal © 2001, Cisco Systems, Inc. IP Telephony ROI IP Telephony ROI Case Studies Case Studies

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Page 1: 1Convergence_Internal © 2001, Cisco Systems, Inc. IP Telephony ROI Case Studies

1Convergence_Internal © 2001, Cisco Systems, Inc.

IP Telephony ROIIP Telephony ROICase StudiesCase Studies

Page 2: 1Convergence_Internal © 2001, Cisco Systems, Inc. IP Telephony ROI Case Studies

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Screenshot of ROI Summary

• Deployment Details•Single-site educational institution

•720 phones

•Old environment consisted of a mix between Centrex and PBX

•Analysis includes costs of data network upgrade

• ROI Findings•Payback – 8 months

•Total Technology Benefit- $1.4M over 5 years

•ROI Drivers:

•Saved $800K in PBX equipment, maintenance and installation costs

•Able to significantly improve communication services to students that generated $324K of revenue per year

•Reduced Moves, Adds and Changes by $24K annually

Menlo College ROI Case StudyMenlo College ROI Case Study

Page 3: 1Convergence_Internal © 2001, Cisco Systems, Inc. IP Telephony ROI Case Studies

3Convergence_Internal © 2001, Cisco Systems, Inc.