1st quarter (q1) 2010 - presentation of results from sparebank 1 gruppen
DESCRIPTION
Download presentation from press conference April 28th 2010. Last ned kvartalspresentasjonen for SpareBank 1 Gruppen AS - Q1/2010.TRANSCRIPT
Q1 2010Presentation of results
from SpareBank 1 Gruppen
Kirsten Idebøen, CEO
28 April 2010
22
Highlights
• Solid results from SpareBank 1 Gruppen in Q1, but marked by an increase in winter-related claims
• Delta profitability project still ahead of schedule in realising profitability effects
• Bank 1 Oslo AS was spun off SpareBank 1 Gruppen and became directly owned by the SpareBank 1 banks (90 %) and the Norwegian Confederation of Trade Unions LO (10 %) with effect from 1 January 2010
33
Continued solid results for SpareBank 1 Gruppen
• Pre-tax profit in Q1 was MNOK 131 (87)*
• Profit after tax in Q1 was MNOK 93 (-6)
• Annualised return on equity so far this year 8.8 % (-0.3 %)
• At end of March total assets under management were NOK 37.5 billion, up NOK 1.0 billion from 31.12.09
• Core and capital adequacy ratio were14.6 % and 20.3 % in Q1, against 15.0 % and 20.9 % at year end
– The separation of Bank 1 Oslo improved core and capital adequacy by 1.4 and 2.2 percentage points respectively
Pre-tax profit for group Q1
* Comparison figures for 2009 have been adjusted and do not include the Bank 1 Oslo group
68
87100 100
131
0
20
40
60
80
100
120
140
2008 2009 2010
MN
OK
Pre-tax profit Q1 - incl. Bank 1 Oslo
Pre-tax profit Q1 - excl. Bank 1 Oslo
44
Continued solid results for SpareBank 1 Gruppen
• Combined pre-tax profits for the subsidiaries in Q1 2010 were MNOK 158 (112)
• Very strong investment and risk results in the life insurance company. Substantially strengthened buffer capital
• Good financial return in the P&C insurance company. Increase in winter-related claims
• Increased assets under management in ODIN Forvaltning
Pre-tax profit for subsidiaries
* In the consolidated accounts for Q1 2009, MNOK 42.0 of the interest losses was covered by the customer additionalprovisions. Taking this into account, pre-tax profit for the life insurance company was MNOK 66.4
66*
5-7
48
24
36
92
1614
-20
0
20
40
60
80
100
SB
1
Liv
sfo
rs.*
SB
1
Sk
ad
efo
rs.
OD
IN
Oth
er
MN
OK
Pre-tax profit Q1 2009
Pre-tax profit Q1 2010
55
Delta profitability project still ahead of schedule in realising profitability effects. MNOK 15 in increased expenses due to reorganisation
REALISED EFFECTS AS AT 31 MARCH 2010 (excluding Bank 1 Oslo)
Realisation of profitability effects over time (MNOK, cumulative annual effect)
Realisation of staffing consequences over time (Annual full time equivalents, cumulative)
361
262
205
79
16
209
152
21
2H 20101H 20101Q 20102H 20091H 2009
157
116
96
76
24
8692
29
2H 20101H 20101Q 20102H 20091H 2009
• A completed measure qualifies for full annual effect. This method ensures focus on implementation
• A large part of the reduction in annual FTEs comes from natural reduction in use of temporary staff
Realised effects
Planned
Realised effects
Planned
66
SpareBank 1 LivsforsikringVery strong investment and risk results
77
SpareBank 1 Livsforsikring
Very strong investment and risk results
• Pre-tax profit in Q1 2010 was MNOK 92 (24)
• Continued strong trend in net risk profit: MNOK 92 (87) year to date
• Investment result in Q1 was MNOK 69 (-51)
• Total assets under management at 31.03.10 were NOK 25.2 billion, up 3.8 % from year end
Pre-tax profits Q1
92
24
-52
93
-60-40-20
0204060
80100120
MN
OK
Net risk profit trends
2963
87 92
210
352
-152
-200
-100
0
100
200
300
400
2007 2008 2009 2010M
NO
K
Q1 Year-end
88
SpareBank 1 Livsforsikring
Solid buffers
• Core and capital adequacy ratio are estimated at 15.6 % and 18.4 % at 31.03.10, against 16.1 % and 19.0 % at 31.12.09
• Buffer capital with additional provisions represents 13.0 % (6.0 %) at end of March
• Estimated solvency margin in Q1 was 275 % (191 %)
• Additional provisions were MNOK 281, against MNOK 289 at year end
• Securities adjustment reserve was MNOK 454 at end of March, against MNOK 327 at year end
Buffer capital trends
13.0 %
11.7 %
13.7 %
6.0 %5.8 %
11.7 %
0 %
2 %
4 %
6 %
8 %
10 %
12 %
14 %
16 %
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Perc
en
tCore capital in excess of minimum Interim profit
Additional provisions Securities adjustment reserve
99
Investment choice portfolio
Stocks Other Bonds
Company portfolio
Stocks Other
Real estate Bonds held to maturity
Bonds
Group portfolio
Stocks Other
Real estate Bonds held to maturity
Bonds
SpareBank 1 Livsforsikring
Rising shareholding in the group portfolio
NOK 15.6 (15.5) billion NOK 2.7 (2.5) billion NOK 6.0 (5.6) billion
At 31.03.2010 *)
37.1 (34.2) %
23.5 (24.3) %
15.2 (14.5) %
21.5 (21.7) %
2.6 (5.2) %
25.9 (19.4) %0.1 (0.1) %
46.1 (48.7) %12.4 (14.7) %
15.5 (17.0) %
31.9 (31.5) %61.6 (61.4) %
6.5 (7.1) %
* Figures in brackets are at 31.12.09
1010
SpareBank 1 Livsforsikring
Value adjusted return for customer portfolios with guarantee(excluding change in value construction)
Source: company presentations
6.2
9.5
4.6
5.4
1.61.71.82.0
0
1
2
3
4
5
6
7
8
9
10
11
12
SpareBank 1 Storebrand Vital Nordea
Perc
en
t
Q42009
Q12010
Q42009
Q12010
Q42009
Q12010
Q42009
Q12010
1111
SpareBank 1 SkadeforsikringGood financial return. Increase in winter-related claims
1212
SpareBank 1 Skadeforsikring
Good financial return. Increase in winter-related claims
• Pre-tax profit in Q1 was MNOK 36 (48)
• Net financial income was MNOK 98 (70). Financial return year to date is 1.1 % (0.9 %)
• Operating result in Q1 was MNOK -53 (-17)
• Net Claims ratio was 88.3 % (79.5 %). The increase is due to increased claims frequency in key product groups
• Net Cost ratio was 20.2 % (21.1 %)
• Net Combined ratio was 108.6 % (100.6 %) at 31.03.10
• Positive portfolio growth in both private and business markets. Total portfolio growth of MNOK 80 (68) from year end, which represents 2.0 % (1.8 %)
Pre-tax profits Q1
5448
36
0
10
20
30
40
50
60
2008 2009 2010
MN
OK
Pre-tax profit - Q1
1313
Industry affected by higher claims ratio in Q1 2010
1414
SpareBank 1 Skadeforsikring
Claims for water damage more than doubled Q1 2010
0
1 000
2 000
3 000
4 000
5 000
6 000
7 000
8 000
9 000
10 000
2008 2009 2010 2008 2009 2010
Nu
mb
er
of
cla
ims
Water Non-water
Number of registered claims for house, home and cabin year to date, water damage and others
1515
SpareBank 1 Skadeforsikring
Higher frequency of winter-related claims in Q1 triggers an increase in the combined ratio
Combined ratio per quarter Combined ratio per year
87.2%89.9%
94.6% 96.2%94.0%
66.7 %73.8 %72.1 %73.9 %
69.3 %
20.7 % 21.9 %20.5 % 20.6 %
22.5 %
0 %
20 %
40 %
60 %
80 %
100 %
2005 2006 2007 2008 2009
Claims ratio, ne t Cost ratio, ne t
69.7 %79.5 % 73.5 % 67.5 %
74.8 %88.3 %
23.3 %
21.1 %22.1 %
21.9 %
24.8 %
20.2 %
0.0 %
20.0 %
40.0 %
60.0 %
80.0 %
100.0 %
120.0 %
Q4 2008 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010
Claims ratio, net Cost ratio, net
93.1 %100.6 % 95.6 %
89.3 %
99.6 %
108.6 %
1616
ODIN ForvaltningIncreased assets under management
1717
ODIN Forvaltning
Increased assets under management
• Pre-tax profit in Q1 2010 was MNOK 14 (-7)
• Assets under management increased by NOK 2.4 billion to NOK 30.4 billion in Q1
• 9 out of the 11 self-managed equity funds achieved a better return than the benchmark portfolio for the preceding 12 months
• Market share for the equity funds rose from 11.6 % at year end to 11.8 % at the end of March
• From 21.12.2009, ODIN removed its subscription and redemption fees. There will only be an annual management fee
Pre-tax profits Q1
14
-7
30
-10
-5
0
5
10
15
20
25
30
35
2008 2009 2010
MN
OK
Pre-tax profit/loss - Q1
1818
Argo SecuritiesClimbing the brokerage statistics
1919
• Pre-tax loss in Q1 was MNOK -3 (-13)
• Argo Securities (73.25 %) is now a complete brokerage house
• From year end Argo has taken over First's role as supplier of internet trading
• All share trading through banks in SpareBank 1 now goes through Argo
• The company is gaining market share in several areas, as shown in brokerage statistics
• Owner and company have set requirements for a positive profit boost in 2010
Argo Securities
Climbing the brokerage statistics
32
26
15
3. kv
20094. kv
2009
1. kv
2010
32
26
15
32
26
15
3. kv
20094. kv
2009
1. kv
2010
Placing in Oslo Stock
Exchange statistics
Source: Oslo Stock Exchange and Dagens Næringsliv Saturday 24 April 2010
Q3 2009
Q4 2009
Q1 2010
* Brokerage houses with the highest volume in the Statoil-share as of 20 April 2010
*
2020
SpareBank 1 Gruppen Finans Holding groupStrategic focus
2121
SpareBank 1 Gruppen Finans Holding group
Strategic focus
• SpareBank 1 Gruppen Finans Holding had an overall pre-tax loss of MNOK -0.1 (5.3)
• The drop in SpareBank 1 Factoring's resultsis entirely due to a loss provision of MNOK 5
• Actor Fordringsforvaltning (receivablesmanagement) has increased its staff by 11 FTEs to 53 FTEs from Q1 2009
• Actor Portefølje (portfolio acquisitions) and subsidiary Actor Verdigjenvinning (debtcollection of old claims) achieved a combined profit for the first time
– Good recovery ratio on purchased portfolios
• Jarle Haug appointed as new CEO of the subsidiary group in Q1
*) In the consolidated accounts for 2009, profit of MNOK 3.2 for the first three months was recognised directly as equity
Pre-tax profits Q1 2010
MN
OK
Fo
rdri
ng
s-
forv
alt
nin
g
Facto
rin
g
Po
rtefø
lje
gro
up
Gro
up
*)
6.6
3.2
5.3
-0.2-1.6
3.2
-0.1
1.3
-2
-1
0
1
2
3
4
5
6
7
8 2009 2010
2222
Handy iPhone bank services
• Mobile banking by iPhone gives people on-the-go access to the most frequently used bank services
• Bank services are integrated in the iPhone app itself - a so-called native app - not a system designed for the internet
• Services available in our first version:
– Check the balance of accounts of your choice
– Summary of last transactions
– Report claims to SpareBank 1 Forsikring
– Customer services
– Link to mobile bank with more services
• Input from users via social media provides a basis for further development
• The app has been developed together with EDB. We are awaiting imminent approval in AppStore
2323
Pension. Insurance. And you.
2424
Appendix
2525
SpareBank 1 Alliance
SpareBank 1 Gruppen AS
SpareBank 1SR-Bank (19.5 %)
SpareBank 1SMN
(19.5 %)
SpareBank 1Nord-Norge (19.5 %)
SparebankenHedmark (12 %)
Samarbeidende
Sparebanker (19.5 %)
LO
(10 %)
Alliance CooperationSpareBank 1Skadeforsikring AS
(100 %)
SpareBank 1Livsforsikring AS
(100 %)
ODIN Forvaltning AS
(100 %)
Argo Securities AS(73.25 %)
Bank owned companies:
SpareBank 1 Boligkreditt AS
EiendomsMegler 1
BNbank ASA
SpareBank 1 Oslo og Akershus
SpareBank 1 Gruppen Finans Holding AS(100 %)
SpareBank 1Medlemskort AS
(100 %)
Broad cooperation- Brand/communication- Technology- Expertise- Common processes and best practice- Purchasing
Regional competence centres- Payment services: Trondheim- Credit: Stavanger- Training: Tromsø
SpareBank 1 Factoring AS(100 %)
Actor Fordrings-forvaltning AS(100 %)
Actor Portefølje AS(100 %)
Actor Verdigjenvinning AS
(100 %)
2626
Year
Figures in MNOK 2010 2009 2009
Part of result from subsidiaries before tax
- SpareBank 1 Livsforsikring 91.9 24.4 392.2 - Additional provisions recognised as
income in consolidated accounts 0.0 42.0 0.0
- SpareBank 1 Skadeforsikring 36.3 48.1 621.1
- ODIN Forvaltning 14.4 -7.5 42.1
- Argo Securities -2.7 -12.9 -48.9
- SpareBank 1 Medlemskort 3.4 5.6 12.1
- SpareBank 1 Gruppen Finans Holding -0.1 5.3 22.5
- Correction Group 15.1 7.4 4.8
Net result before tax from subsidiaries 158.2 112.3 1 046.0
Total operating costs holding -20.0 -13.3 -54.1
Net investment charges holding -6.9 -17.3 -36.3
Gains from sale of companies 0.0 0.0 29.2
Share of associated company - First Securities 0.0 5.1 10.8
Net result before amortisation 131.3 86.8 995.5
Amortisation 0.0 0.0 0.0
Pre-tax result 131.3 86.8 995.5
Taxes -38.5 -92.5 -260.5
Net result for the period 92.8 -5.7 735.1
Majority interest 93.3 -3.4 743.9
Minority interest -0.5 -2.3 -8.8
Q1
SpareBank 1 Gruppen
Q1 profits 2010
*
* MNOK 15 entered as income ref. new rules for AFP pensions in Q1 2010.
2727
SpareBank 1 Gruppen
Quarterly profits
Q1 Q4 Q3 Q2 Q1 Q4
Figures in MNOK 2010 2009 2009 2009 2009 2008
Part of result from subsidiaries before tax
- SpareBank 1 Livsforsikring 91.9 81.0 81.2 205.6 24.4 -696.0 - Additional provisions recognised as
income in consolidated accounts 0.0 0.0 0.0 -42.0 42.0 -307.7
- SpareBank 1 Skadeforsikring 36.3 115.3 272.8 184.9 48.1 -19.3
- ODIN Forvaltning 14.4 24.0 16.0 9.6 -7.5 30.0
- Argo Securities -2.7 -9.5 -14.6 -11.9 -12.9 -4.0
- SpareBank 1 Medlemskort 3.4 0.7 1.8 4.1 5.6 -0.3
- SpareBank 1 Gruppen Finans Holding -0.1 2.3 3.9 11.0 5.3 4.7
- Correction Group 15.1 -8.6 12.0 -6.0 7.4 41.0
Net result before tax from subsidiaries 158.2 205.2 373.1 355.4 112.3 -951.6
Total operating costs (parent company) -20.0 -15.5 -13.2 -12.1 -13.3 -16.3
Net investment charges (parent company) -6.9 -9.8 -2.1 -7.0 -17.3 -15.4
Gains from sale of companies 0.0 0.0 0.0 29.2 0.0 -0.6
Share of associated company 0.0 -2.8 0.0 8.4 5.1 -3.7
Net result before amortisation 131.3 177.2 357.7 373.8 86.8 -987.6
Amortisation 0.0 0.0 0.0 0.0 0.0 -1.3
Pre-tax result 131.3 177.2 357.7 373.8 86.8 -988.9
Taxes -38.5 -9.3 -27.3 -131.4 -92.5 -34.8
Net result for the period 92.8 167.9 330.4 242.4 -5.7 -1 023.7
Majority interest 93.3 169.6 333.1 244.6 -3.4 -1 023.3
Minority interest -0.5 -1.7 -2.6 -2.1 -2.3 -0.4
2828
SpareBank 1 Livsforsikring
Q1 profits 2010
*
* The company accounts do not show tax costs since deferred tax assets are not included, in accordance with the accounting standard IAS 12. The company's tax cost of MNOK 26 (83) year to date is included in SpareBank 1 Gruppen’s consolidated tax.
YearFigures in MNOK 2010 2009 2009
Insurance risk income 315.3 310.4 1 220.6
Insurance risk claims -209.3 -211.8 -829.4
Risk result 106.0 98.6 391.2 Tecnical allocations -14.2 -11.7 -38.9
Risk result after tecnical allocations 91.8 86.9 352.3 Fees 146.3 146.0 563.2
Expenses, exclusive comissions -131.2 -139.8 -554.7
Comissions -55.9 -47.0 -201.6
Administration result -40.8 -40.9 -193.1 Net investment income 176.3 59.3 1 002.4
Guaranteed interest to policyholders -107.0 -110.1 -445.0Investment result 69.3 -50.8 557.4
Result before allocations 108.4 -4.7 642.1 Compensation guaranteed interest 5.2 3.6 14.6
Undistributed profits to customers -42.2 -8.9 -337.4 Return on company's assets 20.5 34.4 73.0
Net profit to owner before tax 91.9 24.4 392.2
Taxes 0.0 0.0 0.0Net profit/loss for the period 91.9 24.4 392.2
Key figures Q1 Year
2010 2009 2009
Capital adequacy ratio 18.4 % 15.1 % 19.0 %Buffer capital in % of insurance provisions 13.0 % 6.0 % 11.7 %
Q1
2929
SpareBank 1 Livsforsikring
Return on ordinary customer portfolio with guarantee at 31.03.10
1.7
1.3
2.4
1.8
0.6
6.0
4.3
0 1 2 3 4 5 6 7
Real state
Hold to maturity
Foreign bonds
Norwegian bonds
Money market
Foreign shares
Norwegian shares
Percent
3030
SpareBank 1 Livsforsikring
Booked return for customer portfolios with guarantee year to date
Source: company presentations
4.9
7.1
4.6 4.7
1.21.5
1.2 1.0
0
1
2
3
4
5
6
7
8
SpareBank 1 Storebrand Vital Nordea
Perc
en
t
Q42009
Q12010
Q42009
Q12010
Q42009
Q12010
Q42009
Q12010
3131
SpareBank 1 Livsforsikring
Balance sheet Q1 2010
Year
Figures in MNOK 2010 2009 2009
Intangible assets 36 78 38 Investments 2 750 1 366 2 498
Reinsurance's part of insurance obligations 223 213 221
Accounts receivable 254 520 90
Other assets 189 219 241
Prepayed liabilities and accrued income 0 0 0
Investments group portfolio 15 775 14 894 15 629
Investments options portfolio 5 992 3 947 5 576
Total assets 25 218 21 237 24 294 Paid in capital 1 243 830 1 243
Other equity 489 329 397 Subordinated loan capital 525 525 525
Insurance obligations - contractual 15 813 14 922 15 513 Insurance obligations - investment options 6 082 3 991 5 658
Provisions for obligations 88 87 88 Premium deposits from reinsurance companies 130 119 129
Other obligations 771 356 658 Accrued liabilities, prepaied income 78 77 83
Total liabilities and equity 25 218 21 237 24 294
Q1
3232
SpareBank 1 Livsforsikring
Premium income trends
Q1 YearFigures in MNOK 2010 2009 2009
Individual annuity and pension insurance 75.2 62.8 269.6 Individual endowment insurance 126.9 119.2 486.7
Group pension insurance 252.1 273.4 564.1 Individual life insurance 44.5 41.7 171.0
Group life insurance 209.8 212.1 575.0 Unit Linked - Annuity 13.7 11.8 47.9
Unit Linked - Endowment 59.0 44.6 258.3 Defined contribution pension 200.0 190.9 753.7
Total gross due premium income 981.3 956.5 3 126.4 Premium reserves transferred from other companies 80.8 65.7 285.4
Reinsurance ceded -43.5 -39.7 -157.7Premium income for own account 1 018.6 982.4 3 254.1
3333
SpareBank 1 Livsforsikring
Profits by portfolio Q1 2010
Figures in MNOK
Group
portfolio
Previously
established
individual products
Investment choice
portfolio
Company
portfolio Total
Risk result 87.1 6.4 -1.7 0.0 91.8
Administration result 7.4 -12.9 -35.2 0.0 -40.8
Net investment result 46.6 22.3 0.0 0.5 69.3
Reserves - long life 0.0 -12.0 0.0 0.0 -12.0
Compensation interest guarantee 5.2 0.0 0.0 0.0 5.2
Transferred to policyholders -39.6 -2.6 0.0 0.0 -42.2
Return on company's assets 0.0 0.0 0.0 20.5 20.5
Sum 106.7 1.2 -36.9 21.0 91.9
3434
SpareBank 1 Skadeforsikring
Q1 profits 2010
Year
Figures in MNOK 2010 2009 2009
Gross written premium 1 325.2 1 237.9 4 271.2
Net earned premium 965.4 919.2 3 814.3
Net incurred claims -852.5 -730.5 -2 813.1
Net insurance operating costs -195.1 -194.2 -858.0
Other insurance income/costs -0.4 -2.8 0.8
Changes in other technical reserves 29.9 -7.9 -27.5
Operating result before finance -52.8 -16.1 116.6
Net financial income 97.6 69.5 532.6
Other costs -1.0 -1.3 -5.8
Result before changes in security reserve 43.8 52.2 643.3Changes in security reserve -7.5 -4.1 -22.2
Pre-tax profit 36.3 48.1 621.1
Taxes 5.4 -13.5 -118.1
Net profit/loss for the period 41.7 34.6 503.0
Key figures Year
Figures in percentage 2010 2009 2009
Claims ratio, net 88.3 % 79.5 % 73.8 %
Cost ratio, net 20.2 % 21.1 % 22.5 %
Combined ratio, net 108.6 % 100.6 % 96.2 %
Capital adequacy ratio 32.6 % 28.2 % 26.5 %
Q1
Q1
3535
SpareBank 1 Skadeforsikring
Allocation of financial assets
At 31.03.2010
NOK 8.3 (8.2) bill.
At 31.03.2010 *)
* Figures in brackets are at 31.12.09
60.1 (64.3)%
10.8 (11.0)%
14.3 (14.4)%
0.2 (0.3)%
8.3 (7.1)%
6.3 (2.9)%
Bonds held as current assets
Bonds held to maturity
Real state
Stocks
Bank
Hedgefond
3636
ODIN Forvaltning
Q1 profits 2010
YearFigures in MNOK 2010 2009 2009
Management fees 78.3 46.3 244.8Subscription and redemption fees 0.0 6.2 25.9
Total operating income 78.3 52.5 270.7
Salaries 25.6 19.2 88.1
Depreciations 3.9 4.1 16.0Other operating costs 34.6 31.7 124.2
Total operating costs 64.1 55.0 228.3Operating profit 14.2 -2.5 42.4
Net financial income 0.3 -5.0 -0.3Pre-tax profit 14.4 -7.5 42.1
Taxes 3.9 0.2 13.5
Net profit/loss for the period 10.5 -7.7 28.6
Q1
3737
EFFECT REALISATION OF PROFITABILITY PROJECT
SUB-PROJECT SpareBank 1 Livsforsikring REPORT DATE 23.04.2010
Realised effect by quarter (MNOK)
Realised staff reduction by quarter (Annual full time equivalents)
191
162
150
119
43
1813
130
86
66
18
Q1-10Q4-09Q3-09Q2-09 Q2-10 Q4-10Q3-10
101
9494
79
68
2420
7168
50
25
Q4-10Q3-10Q2-10Q1-10Q4-09Q3-09Q2-09
Realised effects
Planned
Realised effects
Planned
3838
Realised effect by quarter (MNOK)
Realised staff reduction by quarter (Annual full time equivalents)
EFFECT REALISATION OF PROFITABILITY PROJECT
SUB-PROJECT SpareBank 1 Skadeforsikring REPORT DATE 23.04.2010
84
79
47
37
16
2
27
22
7
Q3-09Q2-09 Q4-10Q1-10Q4-09 Q3-10Q2-10
4949
15
10
4
2
6
15
9
Q1-10Q4-09Q3-09 Q4-10Q3-10Q2-10Q2-09
Realised effects
Planned Planned
Realised effects
3939
Accounts have been charged with MNOK 15 in Q1 2010 for the Delta profitability project
15
9
SB1 Livsforsikring
SB1 Skadeforsikring
Other
5
Totalt
1
COSTS AS A RESULT OF DELTA IN Q1 2010 (MNOK)
� The costs are mainly for use of consultants and IT development