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#tmkme2 @joell THE POWER OF @bampen #MASHUPMENA

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Page 1: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#tmkme2@joell

THE POWER OF

@bampen

#MASHUPMENA

Page 2: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

LIVE

Twitter is a live platform

PUBLIC

Tweets flow freely

CONVERSATIONAL

Twitter connects everyone

EVERYWHERE

Twitter lives everywhere

#MASHUPMENA

Page 3: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#ISTANDWITHAHMED

#MASHUPMENA

Page 4: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

How can you connect with your consumers in a mobile first world?

#MASHUPMENA

Page 5: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

THE EXPECTATION OF

#MASHUPMENA

Page 6: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

SOURCE | Kleiner Perkins Internet Trends, 2015

150 TIMESCONSUMERS UNLOCK THEIR PHONES EVERY DAY

#MASHUPMENA

Page 7: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

8 SECONDS

SOURCE | Microsoft research, May 2015

#MASHUPMENA

Page 8: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

8 SECONDSTHE HUMAN ATTENTION SPAN

SOURCE | Microsoft research, May 2015

#MASHUPMENA

Page 9: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

6,000

Tweets per second

SOURCE | Twitter Internal Data, 2015

#MASHUPMENA

Page 10: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

40 yearsof video watched daily

SOURCE | Twitter Internal Data, 2015

Page 11: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#MAYPAC

2.7BN IMPRESSIONS

Source: Twitter Internal Data, 2015

EXCITEMENT IN THE #NOW@FLOYDMAYWEATHER

@MANNYPACQUIAO

#MASHUPMENA

Page 12: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

THE ONLY DAYPART IS

#MASHUPMENA

Page 13: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Reaching fragmented audiences

Connecting with rich experiences

Understanding the new purchase funnel

BIGGEST CHALLENGES TODAY

#MASHUPMENA

Page 14: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

What if you could easilylive on mobile?

reachpeople

#MASHUPMENA

Page 15: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

live reach

#MASHUPMENA

Page 16: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

What if you could be morerelevant, all day, everyday ?

#MASHUPMENA

Page 17: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

everyday relevance

#MASHUPMENA

Page 18: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

What if you could deliver engagingexperiences on mobile?content

#MASHUPMENA

Page 19: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

engaging content

#MASHUPMENA

Page 20: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

LIVE Reach

#MASHUPMENA

Page 21: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#MASHUPMENA

Page 22: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Tweet views about #FIFAWWC on and off Twitter

9BNof Tweets came from

a mobile device

89%

Source: Twitter Internal Data, 2015; Nielsen Social, July 2015#MASHUPMENA

Page 23: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Source: Twitter Internal Data, 2015#MASHUPMENA

Page 24: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#ARABSGOTTALENT #ARABIDOL #STARACARABIA

#MASHUPMENA

Page 25: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

27 RETWEETS 73 FAVORITES

The #Avengers have officially assembled on Twitter. Watch the #AgeOfUltron trailer:

The Avengers @Avengers

3,320 RETWEETS 4,318 FAVORITES

Promoted

Brands can create live reach

#MASHUPMENA

Page 26: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

LIVE REACH BUILDS MOMENTUM ON TWITTER

0

15M

30M

60M

MAR 4 MAR 7

45M

Cumulative Impressions

Source: Twitter Internal Data, 2015#MASHUPMENA

Page 27: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

LIVE REACH BUILDS MOMENTUM ON TWITTER

0

15M

30M

60M

MAR 4 MAR 7

45M

Cumulative Impressions

views in 24 hours, 500M in total

32Mof Tweet views were from original Tweets vs. RT’s

80%

Source: Twitter Internal Data, 2015#MASHUPMENA

Page 28: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

6 LANGUAGES:

• ENGLISH• SPANISH• PORTUGESE• FRENCH• RUSSIAN• ITALIAN

14 MARKETS: • US• AUS• UK• INDONESIA• PHILIPPINES• CANADA• INDIA• RUSSIA• FRANCE• BELGIUM• BRAZIL• SPAIN• LATAM• ITALY

#MASHUPMENA

Page 29: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Samsung Australia @SamsungAU“We’ll always have Paris” Photo by @garypeppergirl at #PFW Get ready to fall in love with the #NoteEdge #cuttingedge

Promoted

31 135

Taco Bell @tacobellLess drama. More Taco Bell.

Spotify @SpotifyOh AND.. I finished school last week.. & I know I never post on

4.8K 4.5K

Starbucks @StarbucksPay, earn stars, get free drinks…with your phone.

Promoted

1,746 9,723

Starbucks17 ratings

Mindy Kaling @mindykalingOne napkin is a joke

Kylie Jenner @KylieJennerOh AND.. I finished school last week.. & I know I never post on

848 1.8K

Exclusive targeting signals1

The best reach in mobile

Uniquely powerful creative

2

3

MEETING PEOPLE WHERE THEY SPEND THEIR DAY

#InsideOut @PixarInsideOutWatch a sneak peek of #InsideOut before it comes to theaters June 19th! di.sn/6001CzO7

Promoted

256 656

KATY PERRY @katyperryFACT: moms love chai!

Fallon Tonight @FallonTonightOh AND.. I finished school last week.. & I know I never post on

7K 15K

TWITTER AUDIENCE PLATFORM

Page 30: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#InsideOut @PixarInsideOutWatch a sneak peek of #InsideOut before it comes to theaters June 19th! di.sn/6001CzO7

Promoted

256 656

KATY PERRY @katyperryFACT: moms love chai!

Fallon Tonight @FallonTonightOh AND.. I finished school last week.. & I know I never post on

7K 15K

#MASHUPMENA

Page 31: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#MASHUPMENA

Page 32: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#MASHUPMENA

Page 33: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

100%+boost in Reach

#MASHUPMENA

Page 34: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

EVERYDAY Relevance

#MASHUPMENA

Page 35: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

ACTIVE SOCIALITELoves meeting new people

and socializing with her friends

#MASHUPMENA

Page 36: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

OFFICE PROFESSIONAL

Loves networking and building his career

#MASHUPMENA

Page 37: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

CONSCIENTIOUS MOTHER

Loves trying new activities with her young children

#MASHUPMENA

Page 38: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#MASHUPMENA

Page 39: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Matt Buckland @ElSatanico

Karma - the guy who pushed past me on the tube and then suggested I go F myself just arrived for his interview...with me...

22K 13K

#MASHUPMENA

Page 40: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#MASHUPMENA

Page 41: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

THE MOST POWERFUL TARGETING SIGNALS

Events Media IntentInterests

#MASHUPMENA

Page 42: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

IntentInterests

EVENT TARGETING

TV TARGETING

Events Media

#MASHUPMENA

Page 43: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

BET AWARDS

THE VOICE

GLASTONBURY FESTIVAL

MNET ASIAN MUSIC AWARDS TAYLOR SWIFT “1989”

BILLBOARD MUSIC AWARDS THE BRIT AWARDS

OSHEAGA MUSIC FESTIVALCOACHELLA VALLEY MUSIC AND ARTS FESTIVAL

PARTICIPATE IN TELEVISION AND CULTURAL EVENTS

#MASHUPMENA

Page 44: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

MUSIC EVENTS

JUN 2014

MAY 2015

JUL 2014

AUG 2014

SEP 2014

OCT 2014

NOV 2014

DEC 2014

JAN 2015

FEB 2015

MAR 2015

APR 2015

MNET ASIAN MUSIC AWARDS3.1M TWEETS/DAY

GRAMMYS9.8M TWEETS/DAY

BILLBOARD MUSIC AWARDS3.5M TWEETS/DAY

SOURCE | Twitter Internal, 2015

MUSIC EVENTS (72M TWEETS)

Twee

ts/D

ay

12M

9M

6M

3M

GLASTONBURY MUSIC FESTIVAL398K TWEETS/DAY

THE VOICE FINALE196K TWEETS/DAY

#MASHUPMENA

Page 45: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

EVERYDAY MUSIC

SOURCE | Twitter Internal, 2015

EVERYDAY MUSIC (1.05B TWEETS)

Twee

ts/D

ay

JUN 2014

MAY 2015

JUL 2014

AUG 2014

SEP 2014

OCT 2014

NOV 2014

DEC 2014

JAN 2015

FEB 2015

MAR 2015

APR 2015

12M

9M

6M

3M

1BN+ TWEETS

#MASHUPMENA

Page 46: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

THE MOST POWERFUL TARGETING SIGNALS

MediaEvents IntentInterests

AaKEYWORD

TARGETINGINTEREST

TARGETING

#MASHUPMENA

Page 47: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

FOLLOWS AND TWEETS TELL US A LOT

Enjoying the beauty of #Yosemite after hiking to Glacier Point. Amazing view of Half Dome. Perfect OSX name.

2,181 3,527

Interested in history and music Active and likes to hike

#MASHUPMENA

Page 48: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

FAVORITES ARE POWERFUL TOO

Early adopter interested in tech

Sports fan who likes Duke basketball

Dannii @GoogleKnowsUs

This made me very happy @tim_cook @TfL

1 7

Duke Basketball @dukeblueplanet

Coach K was lone college hoops coach among Top 25 most influential people in college sports in recent CBS survey

167 310

#MASHUPMENA

Page 49: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

You can learn a ton about Tim Cook just by looking at his favorited tweets read.bi/1O8R4j1

7 4

BI Tech @SAI

“We've rounded upsome of Tim Cook'sfavoritedyou a better idea of

Apple's CEOabout. ”

tweets to give

what cares___

ONLY TWITTER PROVIDES THESE INSIGHTS

#MASHUPMENA

Page 50: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#MASHUPMENA

Page 51: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

TWEETS ABOUT COFFEE

Twee

ts/H

our

SOURCE | Twitter Internal, 2015

COFFEE(2M TWEETS OVER 24 HOURS)

32K

24K

16K

8K

6AM 6PM12AM 12PM 11PM

#MASHUPMENA

Page 52: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

TWEETS ABOUT COFFEE

Twee

ts/H

our

SOURCE | Twitter Internal, 2015

40K

30K

20K

10K

MON FRI SAT

COFFEE(15M TWEETS OVER 7 DAYS)

TUES WED THURS SUN

#MASHUPMENA

Page 53: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

TWEETS ABOUT COFFEE

Twee

ts/H

our

SOURCE | Twitter Internal, 2015

32K

24K

16K

8K

APR APR APR

COFFEE (60M TWEETS OVER 30 DAYS)

#MASHUPMENA

Page 54: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

PARTICIPATE AROUND INTERESTS AND CONVERSATIONS

FOOD & SNACKS

ENTERTAINMENT

COOKING

FASHION FITNESS

CARS SPORTS

GAMINGMUSIC

#MASHUPMENA

Page 55: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

PARTICIPATE AROUND INTERESTS AND CONVERSATIONS

FOOD & SNACKS

ENTERTAINMENT

COOKING

FASHION FITNESS

CARS SPORTS

GAMINGMUSIC

#MASHUPMENA

Page 56: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

@MAGGIArabiaMAGGI Arabia

#MASHUPMENA

Page 57: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Sharing a @CocaCola down by the lake. How are you going to #ShareaCoke? #sp

Cody Johns@Cody

Vine

My salsa dancing kitten Celebrating National Tortilla Chip Day! #PringlesAirDip

Zach King@FinalCutKing

Vine

Page 58: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

EVERYDAY DRIVES IMPACT

22% Lower average CPM

2.6X Greater SOV

1.5-2X Sales lift*

*CPG categorySOURCE | Twitter Internal Data, 2015; Brilliant Noise, 2014; Oracle Datalogix CPG Norms

#MASHUPMENA

Page 59: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

PREDICTABLE & POWERFULEveryday moments on Twitter are like the sun.

#MASHUPMENA

Page 60: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

ENGAGING Content

#MASHUPMENA

Page 61: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

VIDEO ON TWITTER DRIVES DEEP ENGAGEMENT

+63%favorability

TWITTER LIVE VIDEO; VIDEO VIEWED LATER VS. ONLINE VIDEO NORMS

SOURCE | Twitter Live Video Research, Neuro Insight, 2015

+45%engagement

90% mobile viewership

Page 62: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

THE HIGHEST QUALITY ENGAGEMENT

UberFacts @UberFacts

Goosebumps @GoosebumpsMovie

Koi fish can live for centuries. One lived to be 226-years-old.

Huffington Post @HuffingtonPostKylie and Kendall Jenner and the Nobel Peace Prize winner are all on TIME's Most Influential Teens

841 2K

Do you dare to release the Goosebumps trailer? Tweet using #UnlockGoosebumps and the creatures will come to life…

140 140

Unlock TrailerPromoted by

100%viewability,

minimum of 3 secs

Page 63: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

MAXIMISE CONTENT FROM

YOUR BRAND AMBASSADORS

DISTRIBUTE YOUR VIDEO

CONTENT

Promoted by Samsung Middle East

Promoted by Dubizzle

#MASHUPMENA

Page 64: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

DEEPER EMOTIONAL IMPACT

It’s time to show the world that doing things #LikeAGirl means strong, talented and downright amazing.

Always@Always

4 RETWEETS 3 FAVORITES

Promoted

#MASHUPMENA

Page 65: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

It’s ti

me

to s

how

the

wor

ld th

at

doing

thing

s #L

ikeAG

irl m

eans

st

rong

, tale

nted

and

dow

nrig

ht

amaz

ing.

Alw

ays

@Al

way

s

4 RE

TWEE

TS 3

FAV

ORI

TES

Prom

oted

DEEPER EMOTIONAL IMPACT

Page 66: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

A CONVERSATION THAT BUILDS MOMENTUM

A Path Appears @APathAppears

Jen Welter makes history as @NFL's first female coach! bit.ly/1Kvk8mW #NoCeilings #LikeAGirl

22 18

Sarah Richardson @Sarahbezeee

Beautiful hike to #windcavetunnels today with this sweet little girl. She pushed me to the top! #LikeAGirl 💛💪

2

#MASHUPMENA

Page 67: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Those engaging with video Promoted Tweets vs. non-engages

SOURCE | Twitter Brand Effect Measurement Norms, 2015

ENGAGING WITH VIDEO ON TWITTER IS MORE POWERFUL

campaign awareness

+40%purchase

intent

+44%

#MASHUPMENA

Page 68: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Source | NeuroResearch at Twitter, Neuro-Insight, 2014

Sense of personal relevance

+51%

Page 69: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

SOURCE | Twitter Vertical Profile, Millward Brown, 2014, Primary vertical targets* Compared to average of all 6 social networks measured (Twitter, Instagram, Facebook, Pinterest, Vine & Tumblr)

POWERS THE PURCHASE FUNNEL

125AWARENESS

132INTERACTION

168ENGAGEMENT

111PURCHASE

151ADVOCACY

LIVE Reach

EVERYDAYRelevance

ENGAGINGContent

Lexy Dermenjian @mugwumpter

To 🐝, or not to 🐝: that is the question… To take 💪 against a 🌊 of troubles, and by opposing, end them? To 💀, to 😴.

#MASHUPMENA

Page 70: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

#tmkme2@joell

THE POWER OF

@bampen

#MASHUPMENA

Page 71: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

C O N F I D E N T I A LSource | Datalogix analysis of 25 CPG campaigns on Twitter 12/12-1/14

WEEK

FORTUNE 500 NORMS

ORGANIC TWEETS

PROMOTE TWEETS

1

10

3Source | SocialCode, December 2014

#MASHUPMENA

Page 72: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Mine everyday conversations

TIPS FOR EVERYDAY

Plan for evergreen content

Deliver to moments of receptivity

1

2

3

#MASHUPMENA

Page 73: 2  Benjamin Ampen - Twitter MENA - The Power Of Now - MASHUP MENA Conference

Mine everyday conversations

TIPS FOR EVERYDAY

Plan for evergreen content

Deliver to moments of receptivity

1

2

3

brand terms category conversations moments of intent

content series utility-based content affinity alignment

keyword targeting interest targeting @handle targeting

#MASHUPMENA