(2) espresso shots of business wisdom
DESCRIPTION
In episode #2 of ESPRESSO SHOTS OF BUSINESS WISDOM, I share a tid-bit on delivering great customer service. For more business marketing advice, peruse my blog: brandautopsy.typepad.com. Or, visit my website to learn more about me ... www.brandautopsy.com.TRANSCRIPT
Espresso Shotsof Business Wisdom
John Moore
E P I S O D E #2
delivering great customer service
not aboutACTING
REACTING
Take a MomentTo Make a Moment
Espresso Shotsof Business Wisdom
LOOKING
LISTENING
REACTING
LOOKING
LISTENING
REACTING
Take a MomentTo Make a Moment
Espresso Shotsof Business Wisdom
Take a Moment toMake a Moment
Get customer service is not about acting.
It’s about REACTING!
Espresso Shotsof Business Wisdom
John Moore
E P I S O D E #2