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Page 1: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%
Page 2: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

- 2 IIROC FAS September 11, 2015

Page 3: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

- 3 IIROC FAS September 11, 2015

Page 4: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%
Page 5: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

-

$0.0

$1.0

$2.0

$3.0

2011- 2015 2016-2020 2021- 2025 2026-2030 2031-2035 2036-2040 2041-2045 2046-2050

Investment

Assets

Transferred

($ Trillions)

12%

% of Total

US

Investable

Assets

10%

8%

6%

Year

Estimated Schedule For Distribution

SOURCE: CERULLI ASSOCIATES (2014) 5 IIROC FAS September 11, 2015

Page 6: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

-

44%

16%

21%

19%

40%

13%

17%

30% 27%

11%

15%

47%

Customer Requesting Assistance From Their Bank

13-34

Millennials

35-54

Gen X and Gen Y

55+

Baby Boomers

Always Maybe Sometimes Never

SOURCE: CAPCO REPORT- CAPTURING THE NEXT- GENERATION OF INVESTORS (JULY

2015) 6 IIROC FAS September 11, 2015

Page 7: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

-

47%

37% 37% 40%

32% 29%

27% 29%

10%

Digital Branch Telephone Banking

13-34 Millenials 35-54 Gen X and Gen Y 55+ Baby Boomers

Customer Requesting Assistance From Their Bank

SOURCE: CAPCO REPORT- CAPTURING THE NEXT- GENERATION OF INVESTORS (JULY

2015) 7 IIROC FAS September 11, 2015

Page 8: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

-

37%

38%

40%

44%

26%

25%

25%

29%

15%

14%

14%

17%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Get Recommendations on Financial Productions

Develop a Financial Plan

Read Educational Content Related to Financial Goals

Assess Likelihood of Achieving Financial Goals

55+ Baby Boomers 35-54 Gen X and Gen Y 13-34 Millenials

Digital Services Preferred by Age Segments

SOURCE: CAPCO REPORT- CAPTURING THE NEXT- GENERATION OF INVESTORS (JULY

2015) 8 IIROC FAS September 11, 2015

Page 9: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%
Page 10: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

- 10 IIROC FAS September 11, 2015

Page 11: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

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Customers Control their Own Experience

New Interfaces Enrich the Experience Design Palette

11 IIROC FAS September 11, 2015

Page 12: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

- SOURCE: CAPCO REPORT-”THE BIGGER THE BETTER?” (JULY 2015) 12 IIROC FAS September 11, 2015

Page 13: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

- SOURCE: CAPCO REPORT- THE DATA PRIVACY OPPORTUNITY (JULY 2015) 13 IIROC FAS September 11, 2015

Page 14: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

-

Banks enjoy trusted custodian

status for financial assets

Banks store highest quality personal

information for compliance

50% of Canadians would be interested

in a Bank offered service that stored &

managed their personal information

Banks are best positioned to

securely store personal information

SOURCE: CAPCO REPORT- THE DATA PRIVACY OPPORTUNITY (JULY 2015) 14 IIROC FAS September 11, 2015

Page 15: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

- 15 IIROC FAS September 11, 2015

Page 16: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%
Page 17: 2 - IIROC FAS September 11, 2015. Digital Innovation and... · 2015-09-18 · 25%Develop a Financial Plan 25% 29%Assess Likelihood of Achieving Financial Goals 15% 14% 14% 17% 0%

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