©2009 lance dublin - 1 dublin consulting ng. ©2009 lance dublin - 2 dublin consulting working...

©2009 Lance Dublin - 1DUBLIN CONSULTING

NG


Working with organizations to assess, plan, design, and implement:

corporate learning and e-learning strategies & programs

large scale organizational and technological change initiatives

new ways of working

Over 30 years of experience in adult education and training, motivation and innovation, communication and change leadership.

Founder and CEO of Dublin Group, a leading training development and change implementation company

Speaker at national and international conferences

Author


1.


ManagementStructures &

Systems

Information & Tools

Skills, knowledge &

competencies Process

Leadership Culture

VisionStrategy

Attitudes &Behaviors


Source: Outland

2.


Greatest Generation: (60s) Loyalty, dedication, sacrifice, honor, hard-work,

compliance Goal - To build a legacy

Baby Boomers: (50s) Personal growth, youthfulness, equality, ambition,

collaboration Goal - To put their stamp on things

Generation X: (40s) Independence, pragmatism, results-driven,

flexibility, adaptive Goal - To maintain independence in all areas of

their lives Generation Y/Millenials: (20-30s)

Confident, optimistic, civic minded, innovative, diversity focused, techno-savvy

Goal - To find work and create a life that is meaningful

(Source: n-gen People Performance)


1. Anticipation of change; 2."Reality" of change sets in; 3. Letting go of the old; 4. Refocus on new; 5. Integration of new


Source: Dennis Jaffe & Cynthia Scott


3.


4.


“We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.” Peter Drucker


Muscle = Orders


Coercion = Threats


Compliance = Information


Commitment = Involvement


John Kotter’s 8-Step John Kotter’s 8-Step ModelModel


II33 Change Change Implementation ModelImplementation Model

Integration, Commitment

REINFORCING

Involvement, Engagement

BEHAVIORAL

Inform, Awareness

COGNITIVE


Inform, Awareness

COGNITIVE


“If you ask me, the fire has the most potential, but it’s the smoke that has people talking.”


Speeches Memos Newsletters Magazines MarCom

Inform, Awareness



Inform, Awareness

SENSE



BEHAVIORAL

Inform, Awareness

COGNITIVE


“It’s easier to ACT

your way into a new way of

THINKING,

than THINK

your way into a new way of ACTING.



Inform, Awareness

Videos Labs & fairs Town meetings One-on-one

communication Small group

meetings




Inform, Awareness



meetings


MEANING


II33 Change Change Implementation ModelImplementation Model


REINFORCING


BEHAVIORAL

Inform, Awareness

COGNITIVE


Speeches Memos Newsletters Magazines Team

Meetings

Inform, Awareness



meetings


Embed in the work - Process

Embed in the role - Initiative

Embed in the culture - PM


II33 Change Communications Change Communications ModelModel



Meetings

Inform, Awareness



meetings







CULTURE



Meetings

Inform, Awareness



meetings







COGNITIVE

BEHAVIORALREINFORCING


[email protected]

415-759-1258

www.dublinconsulting.net

www.ASTD.org or www.Amazon.com

www.internettime.com\book

>Center for Implementation Excellence<

Dublin Letter: contact meArticles: contact me

©2009 lance dublin - 1 dublin consulting ng. ©2009 lance dublin - 2 dublin consulting working...

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