2009 third quarter revenues analysts presentation · 2017. 8. 22. · q1 2008 q2 2008 h1 2008 q3...

Together. Free your energies

2009 Thi d Q t R2009 Third Quarter Revenues

Paris, November 5, 2009

Margin resistance in a tough environment

Guidance on margin reiteratedGuidance on margin reiterated• Tight management with utilization rates remaining high• Continuous offshore leverage, offshore penetration ratio increasing at 29%

(20 432 employees in India and 5 431 in other offshore locations)(20,432 employees in India and 5,431 in other offshore locations)• Strong cash position maintained

D d till k b t i iDemand still weak, but some encouraging signs• Outsourcing continuing to play a stabilizing role• In North America, a 1.19 book-to-bill ratio and a better growth rate than in Q2, g• In the financial sector, good sequential growth in North America and Asia

Pacific, positive trends in capital markets• Hiring resumed to satisfy demand for specific skills or in specific marketsHiring resumed to satisfy demand for specific skills or in specific markets

In this context, all efforts being mobilized towards profitable growth, supported by a strong set of initiatives

Together. Free your energies| 2009 Q3 Revenues

© 2009 Capgemini. All rights reservedFinancial analysts

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supported by a strong set of initiatives

Revenues Quarterly Evolutionin M€

2185 21892098

2238 2205 2171

19462000

2200

in M€

1600

1800

1000

1200

1400

Q1 2008 Q2 2008 H1 2008 Q3 2008 Q4 2008 H2 2008 FY 2008 Q1 2009 Q2 2009 H1 2009 Q3 2009

1000Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09

Q1 2008 Q2 2008 H1 2008 Q3 2008 Q4 2008 H2 2008 FY 2008 Q1 2009 Q2 2009 H1 2009 Q3 2009

M€ (Published) 2 185 2 189 4 374 2 098 2 238 4 336 8 710 2 205 2 171 4 376 1 946

Sequential Current Growth 0.2% - 4.1% 6.6% - 1.5% - 1.5% - 10.4%

S i l O i G h 2 1% 4 7% 6 1% 3 1% 1 6% 10 1%Sequential Organic Growth 2.1% - 4.7% 6.1% - 3.1% - 1.6% - 10.1%

Year-on-Year Current Growth 0.9% - 0.8% - 7.3%

Year-on-Year Organic Growth 0.0% - 3.6% - 9.0%



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Q3 2009 Revenue Growth by Discipline

Sequential Year-on-year

Q3 09 / Q2 09 Q3 09 / Q3 08

Consulting Services - 17.0% - 17.1%

Technology Services - 11.5% - 11.1%

L l P f i l S i 8 7% 13 9%Local Professional Services - 8.7% - 13.9%

CS / TS / LPS - 11.4% - 12.5%

Outsourcing Services 8 0% 2 7%Outsourcing Services - 8.0% - 2.7%

TOTAL GROUP - 10.1% - 9.0%

At constant rates and perimeter



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Q3 2009 Revenue Growth by Main GeographiesGeographies

Current Organic

CURRENT Sequential Year on year SequentialYear on

year

M€ Q3 2008 Q2 2009 Q3 2009 Q3 09/ Q3 09/ Q3 09/ Q3 09/M€ Q3 2008 Q2 2009 Q3 2009 Q3 09/Q2 09Q3 09/Q3 08

Q3 09/Q2 09

Q3 09/Q3 08

North America 402 414 388 - 6.5% - 3.6% - 2.7% - 7.3%

UK & I l d 482 516 450 12 8% 6 7% 13 9% 1 5%UK & Ireland 482 516 450 - 12.8% - 6.7% - 13.9% 1.5%

France 480 484 431 - 11.0% - 10.3% - 10.9% - 9.9%

Benelux 326 348 325 - 6.7% - 0.2% - 6.7% - 18.4%Benelux 326 348 325 6.7% 0.2% 6.7% 18.4%Rest of Europe, Asia & Latin America 408 409 352 - 13.8% - 13.7% - 14.6% - 12.1%

O G O 2 098 2 171 1 946 % % % %TOTAL GROUP 2 098 2 171 1 946 - 10.4% - 7.3% - 10.1% - 9.0%



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Q3 2009 Revenues by Main Geographies

Q3 2008

North AmericaRest of

19.6%18 7%

Rest of Europe,

Asia & Latin America North America

Rest of Europe,

Asia & Latin America19.6%18.7%

19.9%18.1%

America

20.7%

18.6%

22.4%UK

& IrelandF 23.1%22 2%

18.1%

18.6%France 23.1%

16.7%

22.2%

UK & I l d

France


Benelux

Q3 2009

& Ireland

Benelux



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Q3 2009 Revenues by Sector

Q3 2008Energy & UtilitiesFinancial Services

13.2%Other

Manufacturing,Retail & Financial

18.2%

13 5%16 1%

27.8%9.8%Telecom,

M di &

DistributionEnergy & Utilities

Financial Services6.8%

13.5%

7.1%

16.1%

26 9%

24.2%Media &

Entertainment Other

28.4%

8.0%26.9%

Public SectorTelecom,Media &

Entertainment Manufacturing,Retail &

At constant rates & perimeter P bli S t

Retail & Distribution

Q3 2009



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At constant rates & perimeter Public Sector Q3 2009

Headcount Evolution (Q3 only)

Headcount as of June 30, 2009 89 453Recr its (*) 2 974 60% OffshoreRecruits (*) 2 974Acquisitions / Outsourcing Deals (**) 422

Disposals - 204

60% Offshore(*) out of which : 1 304 in India

299 in Sogeti (excl. India)255 in Poland production centers213 in BPO LatamDisposals - 204

Layoffs - 1 048

Leavers - 2 319

39 in BPO China36 in Argentina production centers26 in Morocco

(**) out of which : 207 for IACP

Headcount as of Sept. 30, 2009 89 278

Attrition QTD Q3 2008 Q3 2009Consulting Services 20.9% 12.0%Technology ServicesOutsourcing ServicesLocal Professional Services

19.7%17.5%19.9%

10.4%10.1%

9.6%Total Group 19 2% 10 2%



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Total Group 19.2% 10.2%

Group Headcount by GeographyNORTH AMERICA :

• Opening: 8,379• Closing: 8,100

• Change in Person: - 279Ch i % 3 3 %

NORDIC :• Opening: 4,049• Closing: 4,008

• Change in Person: - 41• Change in %: 1 0 %

TOTAL GROUP:Opening: 91 621 Closing: 89 278 Δ in P: - 2 343 Δ in %: - 2,6 %

NORTH AMERICA :• Opening: 8 379• Closing: 7 943

• Change in Person: - 436Ch i % 5 2 %

NORDIC :• Opening: 4 049• Closing: 3 790

• Change in Person: -259• Change in %: - 6 4 %• Change in %: - 3.3 % • Change in %: - 1.0 % • Change in %: - 5,2 % • Change in %: - 6,4 %

UK & IRELAND :• Opening: 7 985

C

CENTRAL EUROPE :• Opening: 7 534• Closing: 7 696

• Change in Person: + 162• Closing: 8 087

• Change in Person: + 102• Change in %: + 1,3 %

IBERIA & Latin America:

g• Change in %: + 2,2 %

IBERIA & Latin America:• Opening: 6 451• Closing: 6 451

• Change in Person: 0• Change in %: 0%

ASIA PACIFIC :• Opening: 22 078• Closing: 22 157

• Change in Person: + 79

ITALY :• Opening: 1 462• Closing: 1 484

• Change in Person: + 22

FRANCE :• Opening: 21 392• Closing: 20 161

• Change in Person: - 1 231

BENELUX :• Opening: 12 291• Closing: 11 509

• Change in Person: - 782

• Change in %: + 0,4 %



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g• Change in %: + 1,5%

g• Change in %: - 5,8 %

g• Change in %: - 6,4%

Utilization Rates - Quarterly Evolution by Discipline(%)

90Consulting Services Technology Services Local Professional Services

(%)

80 7981 80 80

7778

8082 83 83 83

81 81 81

70 6867656767

60

6363

5050 Q1 Q2 Q2Q4

2008 2009

Q3 Q1 Q3Q2 Q1 Q2 Q2Q4

2008 2009

Q3 Q1 Q3 Q1 Q2 Q2Q4

2008 2009

Q3 Q1 Q3



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Note : at constant rates and perimeter

Charge-Out Rate

450

500

Technology Services

400

450

1200

Consulting Services

300

350

900

1000

1100 511 508 489 511 498 497

Q1 Q2 Q2Q4Q3 Q1 Q3

464

600

700

800

500Local Professional Services1 169 1 171 1 162 1 169 1 137 1 113 1 011

Q1 Q2 Q2Q4Q3 Q1 Q3

2008 2009

400

450Q1 Q2 Q2Q4

2008 2009

Q3 Q1 Q3

300

350 474 481 481 484 477 479

Q1 Q2 Q2Q4Q3 Q1 Q3

470


2008 2009


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Bookings Evolution by Discipline

4 500 Outsourcing

M€

3 500

4 000OutsourcingConsulting / Technology / Local Professional Services

2 912

2 500

3 0002 254 2 239

2 047

2 912

2 274 2 1591 981

565 455658

1 259756 620

7041 500

2 000

2 047 1 981

1 689 1 784 1 389 1 653 1 518 1 539 1 277500

1 000

1 500

0

500

Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09



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At constant rates & perimeter

Book-to-bill CS / TS / LPS – Q3 2009

Consulting / Technology / Local Professional Services

Bookings Revenues BBR

North America 290 243 1.19

M€

Rest of the World 987 997 0.99TOTAL 1 277 1 240 1.03

At budget rates



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Preparing 2010 and beyond: strong initiatives for unusual timesstrong initiatives for unusual times

Three key areasStrong top line push on high-growth market segments

• Business Information Management (BIM) launch last week – the first of a series of global offers to be launched over the next two quartersg q

Margin focus through our “Supply chain” reengineering • New efficient working methods being piloted: g g p

optimized production saving of delivery hours increased price competitiveness • Leaner sales process through improved pre-sales and deals working methods• Acceleration on indirect costs reduction and support functions transformationpp

Stronger people management to reinforce the foundations of the “Talented company”

• Performance culture and merit-based rewards to drive excellence in competencies

• Global HR alignment as a vector of further cohesion, e.g. cross-country and di i li th



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cross-discipline career paths

A strong top line pushtargeting more than €800M bookingstargeting more than €800M bookings

5 global offers selected for their growth potential and competitive advantage

• Business Information Management (BIM)• Application Development and Maintenance (ADM)

I f t t T f ti S i (ITS)• Infostructure Transformation Services (ITS)• Smart-X, smart metering and smart grids• Testing

Large offshore lever to drive profitable growth for each global offer• Solutioning centers for rapid responses• Integrated factories for top quality and competitive deliveryIntegrated factories for top quality and competitive delivery• Centers of expertise to drive capabilities development

Marketing and Communications investments and strong sales g gmobilization

• Offensive go-to-market strategy, driven globally with local roll-out• Dedicated teams around the world actively engaged in top pursuits



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• Further intimacy efforts through greater Country Boards leverage

Outlook

Q4 organic revenue decrease equivalent to that of Q3Q4 organic revenue decrease equivalent to that of Q3

Reiterated guidance on our profitabilityFull year operating margin : around 7% of revenuesFull-year operating margin : around 7% of revenues



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2009 Q3 RevenuesBack-up

Paris, 5 November 2009



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Q3 2009 Revenues by DisciplineQ3 2008

Consulting ServicesLocal

Professional

7.0%17.4%

Professional Services

Local Professional Services

ConsultingServices

6.4%16.4%

39.9%

39.0%38.2%

35.7%Outsourcing

Services 38.2%Technology

Services

At constant rates and perimeter Q3 2009

Technology Services

Outsourcing Services



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Q3 2009 Revenues by GeographyCurrent Organic

CURRENT Sequential Year on year SequentialYear on

yearQ3 09 / Q3 09 / Q3 09 / Q3 09 /M€ Q3 2008 Q2 2009 Q3 2009 Q3 09 /Q2 09

Q3 09 /Q3 08

Q3 09 /Q2 09

Q3 09 /Q3 08

North America 402 414 388 - 6.5% - 3.6% - 2.7% - 7.3%

Europe & Asiaof which : 1 696 1 757 1 558 - 11.3% - 8.2% - 11.8% - 9.4%

UK & Ireland 482 516 450 - 12.8% - 6.7% - 13.9% 1.5%France 480 484 431 - 11.0% - 10.3% - 10.9% - 9.9%

Benelux 326 348 325 - 6.7% - 0.2% - 6.7% - 18.4%

Central Europe 150 137 124 - 9.4% - 17.4% - 9.7% - 17.6%

Nordic Countries 126 130 98 - 24.6% - 22.4% - 26.7% - 17.8%

Southern Europe & Latin America 103 110 99 - 10.1% - 4.2% - 10.0% - 3.3%& Latin America

Asia Pacific 29 32 31 - 1.8% 9.7% - 0.4% 8.5%

TOTAL 2 098 2 171 1 946 - 10.4% - 7.3% - 10.1% - 9.0%



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Q3 2009 Revenues by Geography

Q3 2008SouthernEurope & Asia Pacific

1.4% North AmericaFrance

Europe &Latin America Asia Pacific Q3 2009

Asia PacificSouthernEurope &

L ti A i

19 9%

1.6%19.6%

22.4%4.8%

France

North America

Asia Pacific

France

Latin America

19.9%

22.2%5.1%7.0%

20.7%

UK & I l d

Central Europe

16 %

6.4% 23.1%5.5%18.6%

Benelux

& Ireland

Nordic

Europe

UK

Central Europe

5.0%16.7%


Countries

Benelux

UK & Ireland

NordicCountries



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p Countries

Headcount Evolution

Headcount as of Dec. 31, 2008 91 621Recr its (*) 8 560 52% OffshoreRecruits (*) 8 560Acquisitions / Outsourcing Deals (**) 462

Disposals - 231

52% Offshore(*) out of which : 3 017 in India

925 in Sogeti (excl. India)Disposals - 231Layoffs - 4 137

Leavers - 6 997

681 in Poland production centers526 in BPO Latam123 in BPO China108 in Argentina production centers34 in Morocco

Headcount as of Sept. 30, 2009 89 278(**) out of which : 207 for IACP

Attrition YTD Sept. 2008 Sept. 2009Consulting Services 21.4% 13.0%Technology ServicesOutsourcing ServicesLocal Professional Services

19.0%16.8%19.5%

9.4%9.5%

10.2%Total Group 18 6% 9 8%



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Total Group 18.6% 9.8%

Evolution of Headcount by Discipline

Sept 08 Dec. 08 Sept 09 Sept 09 /D 08Sept 09 /S t 08Sept 08 ec 08 Sept 09 Dec. 08 Sept 08

Consulting Services 4 329 4 407 4 036 - 8.4% - 6.8%

Technology Services 38 635 40 340 38 350 - 4.9 % - 0.7%

Outsourcing Services 24 854 26 397 27 878 5.6% 12.2%

Local Professional Services 20 047 20 216 18 785 - 7.1% - 6.3%

TOTAL GROUP* 88 130 91 621 89 278 - 2.6% 1.3%* including not classified Headcount



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2009 third quarter revenues analysts presentation · 2017. 8. 22. · q1 2008 q2 2008 h1 2008 q3...

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