Santa Clara University’s

Auxiliaries Serving Your Student

Housing, Dining Services,

ACCESS Card, & Bookstore

Summer Orientation, 2011

SCU Housing Services

www.scu.edu/housing

Serving the residential learning communities

and building a vibrant campus life

For news updates, policies, and schedules

please consult

8 Residential Learning

Communities in 10 halls

across campus.

92% of all freshmen and

70% of all sophomores live

on campus.

25% of upperclassmen

continue to live on

campus.

On-Campus Life

Accommodations

Freshmen are typically assigned to double rooms

in traditional co-ed halls.

Casa and Sobrato Halls offer suite style accommodations.

All accommodations are assigned single sex.

New Residence Hall

Mini-suite accommodations for 350 freshmen & sophomores with lounge, kitchen,

& laundry for 30 students in each neighborhood. 3-4 story facility with classrooms

& multi-purpose room built around an inner courtyard. Construction underway,

to be completed Fall, 2012 for your student’s sophomore year.

University Villas Open

1, 2 & 4 bedroom townhome gated community on 5 acres

with green space, outdoor kitchens, and meeting spaces

opens this September for 400+ upperclassmen and will be

available for your student’s junior & senior years.

Technology in the Halls

All halls have both

wired & wireless

network access.

Cable TV service is

provided for use with

student equipment.

A networked printer is

available at each service

desk for resident use.

Hall Security

Exterior building doors locked and accessed with ACCESS card key.

Casa, Sobrato, & Bellarmine use card with PIN for entry into suites.

Cameras at exterior entrances & in elevators.

Residents asked to secure valuables and lock room

door when away from room or sleeping.

What to Bring

• All bedding with twin extra long sheets

• Computer & peripherals

• Hair dryer

• Television

• Alarm clock

• Desk Lamp

• DVD/Video player

• Refrigerator -

(Energy Star only)

• Small microwave

• Floor or table fan

We furnish an extra long twin bed, dresser, desk, chair,

& closet. Students may bring any of the following:

Smart Power Strips Insufficient wall outlets

for all items brought to

campus today.

Students experience

electrical overloads.

Only energy saving smart strips are to be used in

the halls. They protect student equipment while

helping us “Go Green”.

Available at our bookstore & online at the

bookstore web site.

Items Not Allowed

• Pets

• Toaster ovens

• Heaters

• Portable air

conditioners

• Burnable incense

• Candles

• Hot plates

• Halogen lamps

• Ceiling fans

• Weapons

Vacuum cleaners and cleaning

supplies are available to check out at

hall service desk.

Assignment Notification &

Move In Information

Through eCampus:

• RLC & Room Assignment

• Campus SCU mailbox

• Roommate’s information

(name, email & hometown

and phone number)

Housing web site:

• On-Campus Living

Brochure including move

in dates & times, building

& room descriptions, room

dimensions, and more.

Available online in mid-August

If your student meets someone at Orientation within their RLC

they’d like to room with next year, please have them BOTH email

Housing before July 29th before assignments are finalized. We’ll

be happy to match them whenever possible. Otherwise roommates

will be matched according to compatibility answers on their

housing application.

Shipping in Advance

Packages & mail should be

addressed to student’s SCU

Box as follows:

Student’s Name

SCU -(box #)

500 El Camino Real

Santa Clara CA 95053 –

(box #)

We have limited storage.

Please mail packages no

more than one week in

advance.

Moving In

Saturday, September 17th

All items should be tagged with name, building, room #. Returning student volunteers help move belongings from sidewalk to room.

One person stays with car during unloading & while student checks in. Car must immediately be moved to allow others to unload.

Get Organized Faire

Vendors offer services here on move-in day such as refrigerator &

microwave rental, laundry, water, cell phone, bank accounts

and more.

SCU Dining Services by

Bon Appétit

For menus, venue hours, special events and more:

www.scu.edu/diningservices

Our chefs create menus using fresh sustainable ingredients suitable

for a variety of diets including vegetarian and vegan.

• Fresh produce from local farms

• Cage free, certified humane eggs; milk & yogurt rBGH free

• Chicken, turkey, & beef free of antibiotics & artificial hormones

• Stocks, salsas, and sauces made-from-scratch daily

• Turkey and beef roasted in-house daily

• Monterey Bay Seafood Watch Guidelines

• Fair trade and direct trade coffee

Sustainable, Fresh & Local

The Marketplace

Farmer’s Pantry – salad bar, breads, fruit, cereals & waffle bar Saute - pasta/stir fry station offering individualized dishes The Bistro - international cuisine including freshly rolled sushi La Parrilla – full south of the border menu California Deli – made to order as well as grab ‘n go sandwiches

Five exciting

restaurants in one

convenient location

The Bronco

Serving lunch and dinner in addition to a late night menu

–Tailgaters – Exhibition style grill station for hot charbroiled entrees, burgers, and fries

–540 Pizza and More – Freshly made entrees from the brick oven including pizzas, calzones, lasagna, ziti, etc.

–Quench – Ice cream sundae bar and more.

Bronco Student Services –

Room Service Delivery

Between 9:00pm and the close of The Bronco, residents can order selected items from the menu online to be delivered directly to their residence hall room!

Mission Bakery + Café

Café open all year around features a full service coffee

and tea bar, pastries, desserts, juice and more.

Made to order coffee & tea blended drinks,

sandwiches, shaker salads, snacks, & more.

Sunstream Cafe

Cadence Cyber Cafe

Convenient for those on the north-end of campus,

this café features lunchtime specials, coffee, tea, and

a chocolate beverage bar.

Cellar Market

On-Campus convenience store with natural and traditional groceries including

fresh produce, snacks, beverages, cooking ingredients, and ready to go salads,

sandwiches, and freshly baked treats.

On-Campus

Delivery

Service

Parents may call the Catering Office

at (408) 551-1792 or visit

www.scu.edu/diningservices

to order a birthday cake, pizza party,

Valentine’s greeting, or good luck on

finals package.

Available with 2 days notice.

Special Needs Students with special dietary needs are invited

to explore menu alternatives with our

professional staff. Set up an appointment with

the General Manager by emailing

diningservices@scu.edu.

Resident Dining Plan

• Resident Dining Plans are flexible quarterly

allowance options selected on the Housing contract

for all students living on campus.

•Preferred plan (1,486 points) and Basic plan (1,270

points) tracked on the ACCESS card.

•Allows students to eat anytime, anywhere on

campus.

•Up to 65 unspent points carry over quarter to

quarter. Unspent balance forfeited at end of year

only.

•Save 8.25% over purchases made with cash.

Dining Plus Plan

• Offers 8.25% savings especially designed for commuter

students.

• Also ideal for on-campus residents who run out of Resident

Dining Plan points.

• Deposit anytime, any amount to create plan.

• Valid at all dining locations on campus.

• Unspent balance expires only when student ends enrollment.

Managing Dining Plans

• All cash register receipts show the purchase amount as well as the plan used balance.

• “Pace Yourself” charts next to cash registers show what balance a plan should have to last the remainder of the quarter.

• All transactions are shown online to students logging into the Online Card Office site.

• Balances are also available at any campus Value Transfer Station.

SCU’s ACCESS Card

Multi-functional, free, convenient tool used by

students everyday replaces cash, keys, & more.

www.scu.edu/access

Application Diversity Access

Control Dining

Services

Laundry

Tickets

Vending Athletics

Parking

Libraries

Copy & Printing

Services

Bookstore

Off Campus

Merchants

The card is the key to residence

halls, labs, athletic & performing

arts facilities, communications

studios, and other specialized

classrooms.

Secures Campus Facilities

Unlike a lost key, students can

deactivate their cards 24/7 if

lost or stolen while we avoid

costly re-keying.

The Library Card

Reserve library materials, check out, and pay overdue fines with the

ACCESS card.

ACCESS Card

Financial Accounts

Three debit accounts on one card

for security, savings, &

convenience eliminating the need

for daily cash or coins:

Resident Dining Plan

Dining Plus Plan

Flex Account

Flex Account The ACCESS Flex Account is accepted at over 200 locations on

campus and in the surrounding area.

Offers cashless spending for books, supplies, laundry, copying,

printing, parking permits, event tickets, library fines, etc.

Students spend $600+ from their Flex Accounts per quarter.

Off Campus Merchants 48 restaurants & stores in the surrounding

area accept Flex Accounts

Register & VTS displays,

receipts, statements, and web

site keep students aware of

their charges and account

balances at all times.

Setting Up &

Managing Accounts

Resident Dining Plan automatically set up with housing

contract. Dining Plus and Flex Accounts set up with

deposit of any amount anytime.

Online Account

Management at

www.scu.edu/access

•Available 24/7 from any online PC.

•Students check balances, deposit, review

transactions, & deactivate lost cards.

•Parents may make instant deposits to their

students’ accounts.

Depositing On Campus

• At ACCESS Card

Office counter

• At value transfer

stations

• Online at

www.scu.edu/access

Depositing From Home

Go to the ACCESS Online Card Office to make an

instant deposit.

ACCESS Deposits Using

the Bursar Account

Students are allowed to charge their Bursar

Account for replacement of lost cards and for

Dining Plus or Flex Account deposits up to $1,000

per quarter.

These charges will be billed by the Bursar’s

Office with tuition and other fees.

Student must come to the ACCESS Office to

authorize a charge to their Bursar Account.

ACCESS Accounts Are

Not Bank Accounts

•Per Federal Regulations, refunds can only be

made when closing an account at graduation or

withdrawal.

•Students will need a separate bank account in

order to access cash for off campus purposes.

Carrying the Card

• The ACCESS Card Office as well as the Bookstore sell

card holders if your student wants to attach the card

to key chain or lanyard.

• Please tell your student NOT to punch a whole in the

card as that would likely damage the chip embedded

in the card.

Lost Cards

•Deactivate a lost card at

www.scu.edu/access,

in person or by phone 24/7.

•Limited liability

•Transferable privileges &

account balances

•Replacement cards $15

Campus Bookstore

Open now during summer remodeling. Check back in the fall

to see the new Tech Center and more!

We have everything for college from books, supplies,

residence hall accessories, & SCU gear… in store and online

www.scu.edu/bookstore

Rent or buy books online at

www.scu.edu/bookstore as soon as

your student registers for classes.

Credit card and Flex Account charges

processed in September.

Order Text Books Now

Students avoid lines & get first choice of

used and rental books by ordering in

advance.

Ordered books are boxed and shipped or

held for pick up at the Bookstore in the

Benson Memorial Center.

Textbook Rental Program

• Students can save in up front textbook costs by

renting online or in the store for 45% of the cost

of purchasing new.

• Rented books must be returned, in good

condition, by last day of finals. Normal usage,

note taking, and highlighting in rented textbooks

are acceptable.

• Rentals returned damaged or after the due date

will result in a charge to the credit card on file.

$37.50*

Used

$75 Digital

$65 (Approximate)

$45 (Approximate)

Rental New

$100 $50*

* If bought back

Financial Impact

Cash for Books

We buy back used books &

pay up to 50% of the original

cost if we know the faculty

plan to use the books the

following quarter.

We offer for sale as many used

books as possible to allow

students to save 25% off the

price of new books.

Residence Hall Accessories

A full line of residence hall room supplies are available at the

bookstore. Shop at the store for a complete selection or order

online in advance for pick up Welcome Weekend.

School Supplies

We have all of the supplies needed for college from

school supplies, book bags & backpacks, cables,

calculators, art supplies, etc.

Clothing

We offer all types of

casual, sport, and spirit

wear for children and

adults both in our store

and online.

Sport, casual, & spirit wear for

children, students, and parents.

Our Online Store www.scu.edu/bookstore

• Shop conveniently from anywhere, anytime.

• Buy or rent textbooks online.

• Order clothing, supplies, and more.

• Hold items for pick up or have them shipped.

Questions

Please take a look at the Auxiliary Services brochure in the Student Orientation Packet.

You are also welcome to call any office during the year or consult their web site for additional information.

www.scu.edu/housing

www.scu.edu/diningservices

www.scu.edu/access

www.scu.edu/bookstore

Thank you and enjoy the rest of your day!