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Page 1: 2012-2013 Annual Report - Workforce development Report 2012-13 wking... · 2014-10-31 · Annual Report 2012-2013 / 7 About ECWDB Core Beliefs The Board is accountable for providing

2012-2013 Annual Report

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2 / Eastern Carolina Workforce Development Board

Message from the Board Chair & Executive Director 3 Board of Directors, Chief Elected Officials & Staff 4 ECWDB Organizational Chart 5 About ECWDB 6 NC First Work Ready Communities Program 8 NC First Work Ready Communities Program Highlights 9 Seventh Annual Trades Day Skills Competition 10 2012-13 Happenings 11 NC Career Center System 12 Career Center Services 13 Career Center Highlights 14 WIA Adult/Dislocated Worker Success Stories 16 WIA Youth Services 18 WIA Youth Activities 19 WIA Youth Success Stories 20 Our Region 22 Occupational Outlook 23 PY 2012-2013 Training Programs Sponsored by WIA 24 On-the-Job Training (OJT) 25 WIA Participant Information 26 2012-2013 Financial Report 27

Table of Contents

On behalf of the Eastern Carolina Job Training Consortium, I would like to take this opportunity to commend the Board and staff, career center partners, and WIA service providers for another very successful year in serving the citi-zens of our region.

~ Joseph Wiggins, Chairman, Eastern Carolina Job

Training Consortium

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Annual Report 2012-2013 / 3

Message from the Board Chair &Executive Director

Mike Kraszeski, Chairman

TO OUR STAKEHOLDERS:

To Our Stakeholders: We are pleased to present this 2012-2013 annual report. While the principal focus of this report concerns our federally-mandated responsibility to provide planning, oversight and evaluation of local workforce development programs, including the local One-Stop Delivery System (North Carolina Career Center System), we have also highlighted other workforce development initiatives undertaken by the Board to reflect the changing needs of workers and businesses. Employers today are in need of a full spectrum of skilled workers who can work in teams, communicate effectively and have the internal drive to continually improve. To meet these needs, the career centers help job-seekers develop their skills by providing one important variable: hope. Our Career Centers are designed to provide hope; hope in finding a job, hope in personal growth, and hope in overcoming barriers to reach personal and professional goals. In 2012, we served over 37,000 customers seeking assistance with employment and/or training services. Over 1,000 individuals enrolled in our Workforce Investment Act (WIA) Adult, Youth, Dislocated Worker and Incumbent Workforce Programs, resulting in expenditures of over $3.6 million. As a result, the Eastern Carolina Local Area met the State’s negotiated performance goals in areas of employment, retention, earnings, and customer satisfaction. We owe our success to strong partnerships created throughout our region among our chambers of commerce, employers, community colleges, public schools, economic development agencies, elected officials, local governments, community based organizations, and numerous non-profit organizations, along with the dedication of time and energy from board leadership and dedicated staff. Our challenge for next year is for our local area to remain competitive and continue to attract jobs from around the world. We believe in being at the forefront of workforce development. Therefore; we encourage our team to approach their jobs with creativity and develop new and innovative ways to help job seekers meet the needs of our local business community. On behalf of the Board, we would like to express our sincere appreciation to our staff for their dedication and contributions, and to our career center partners and service providers for the quality services they provided to the citizens of the nine-county region. Finally, we would like to thank our Board of Directors and the Eastern Caro-lina Job Training Consortium for their leadership, invaluable counsel and commitment toward achieving our mission of developing a skilled workforce for Eastern North Carolina. Thank you all for believing in our vision and giving us the opportunity to help our community thrive. Sincerely,

Mike Kraszeski Tammy Childers Chairman Executive Director

Tammy Childers, Executive Director

Our Mission Our mission is to ensure that our workforce development system is

customer focused, demand-driven and accountable in pre-paring our current and future

workforce to meet the changing needs of a highly competitive

global economy.

Our Vision Our vision for the eastern coun-ties of North Carolina is a highly

skilled workforce with an Educational attainment level that meets the needs of the 21st Cen-

tury workplace, so that local firms can compete in a

technologically enhanced global economy.

Value Added We add economic value to our communities by ensuring that quality education, job training and employment opportunities are available for job training seekers and employers alike,

thereby improving the quality of life for our citizens throughout

Eastern North Carolina.

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4 / Eastern Carolina Workforce Development Board

Board of Directors, Chief Elected Officials & Staff

Carteret County:

Mike Kraszeski, Atlantic Veneer, Vice President

Myles Stempin, Carteret Co. Economic

Development, Executive Director

Dwayne Oglesby, Fleet Readiness Center East,

Organization & Workforce Planner & Analyst

Craven County:

Jeff French, Coastal Wholesale Grocery -

Supervisor

Bill Green, Vice President, Business Services Officer, Branch Banking & Trust

Co. (BB&T)

Ronald Knight, Communications

Workers of America

Duplin County:

Alex Asbun, Vidant Duplin Hospital, Director of Health Care Programs

Dr. Lawrence Rouse, James Sprunt Community

College, President

Al Searles, Murphy Brown, LLC. - Vice

President, Transportation

Greene County:

Angela Bates, Greene Lamp, Inc., Executive

Director

Judy Darden, Darden Bookkeeping, Owner

Jones County:

Frank Emory, Emory Construction, Owner

Thelma Simmons, Jones County DSS, Executive

Director

Norma Sermon-Boyd, Jones Co Partnership for

Children, Director

Lenoir County:

Brantley Briley, Lenoir Community College,

President

Bruce Parson, Blind Shop, Owner

Debbie Beech Burrell, FACILITATE, CEO

Onslow County:

Don Harris, Stanadyne Diesel, Retired

Ralph Leeds, Division of Workforce Solutions,

Manager

Mona Padrick, Jacksonville-Onslow Chamber, President

Pamlico County:

Wayne Brackin, Tideland EMC, Job Training &

Safety Director

Carla Byrnes, B & B Yacht Designs, Owner

Jason Hannah, Hannah Service Center, Owner

Wayne County:

Fletcher Bizzell, Excel-Linde, Human Resource &

Safety Manager

Gerald Jones, Southco Distributing Co., HR

EASTERN CAROLINA

JOB TRAINING CONSORTIUM

CHIEF ELECTED OFFICIALS

Commissioner Terry Frank, Carteret County

Commissioner Jeff Taylor, Craven County

Commissioner Tim Smith, Duplin County

Commissioner Jack Edmondson, Greene County

Commissioner Joseph Wiggins, Jones County

Commissioner Roland Best, Lenoir County

Commissioner Jack Bright, Onslow County

Commissioner Christine Mele, Pamlico County

Commissioner Bill Pate, Wayne County

EASTERN CAROLINA WORKFORCE

DEVELOPMENT BOARD, INC.

MANAGEMENT STAFF

From Left to Right: Trina Hale, Accounting Technician, Debbie Simpkins,

Fiscal Monitor Robert Kehres, Assistant Director. Tammy Childers, Executive Director, Lisa Harvey, WIA

Coordinator Not Pictured: Anita Bradley, Administrative Assistant,

To the Board of Directors:

We would like express our sincerest appreciation for your dedica-tion to our organization and the community. Our vision is about providing hope in finding employment and creating a place where our future children can find meaningful employment. Your efforts play a huge part in making that vision come to life. The commitment you put into improving the Eastern Carolina workforce is more than an investment in time, it is an investment into the people of our community.

“From what we get, we can make a living; what we give, however, makes a life.” ~ Arthur Ashe

2012-2013 Board of Directors

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Annual Report 2012-2013 / 5

ECWDB Organizational Chart

“The test of our progress is not whether we add more to the abundance of those who have much; it is whether we provide enough for those who have too little.”

Franklin Delano Roosevelt

ORGANIZATIONAL CHART Local Workforce Development System

Grant Recipient for WIA Title I

(Adult, Dislocated Worker and Youth) Funds – FISCAL LIABILITY

Has been designated by the Consortium to receive the WIA Title I Funds – ADMINIS-TRATIVE ENTITY/FISCAL AGENT

MANAGEMENT LEVEL

AND

ADMINISTRATION

ACCOUNTABILITY AND LIABILITY

POLICY AND GOVERNANCE

PLANNING

AND

ACTION LEVEL

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6 / Eastern Carolina Workforce Development Board

About ECWDB

The Eastern Carolina Workforce Development Board (ECWDB) is a non-profit organization located in New Bern, North Carolina. It is the designated administrative/fiscal agent for the Federal and State workforce development funds appropriated by the North Carolina Department of Commerce to operate employment and training services in a nine county local area. A twenty-eight member board of directors governs the ECWDB in partnership with the local elected officials.

The ECWDB contracts its programs with reputable organizations throughout the nine counties who provide services in local Career Centers serving both the job/training seeker and the employer populations. Members of the ECWDB are appointed by the elected officials of their respective counties in accordance with criteria established by the Governor.

ECWDB membership includes representatives from business and industry, education agencies, economic development agencies, vocational rehabilitation, and labor organizations. Membership is drawn from individuals who have op-timum policy-making authority from their organization.

The ECWDB's role is to ensure that the local workforce development system is business-driven and responsive to meeting the employment and training needs of both job seekers and employers.

The ECWDB:

• coordinates rapid response meetings with employers who are downsizing or facing a plant closure

• serves as a point of contact for business, industry and the public sector to identify solutions that address their workforce needs

• promotes strategies to encourage life-long learning and improve workplace skills

• assists in the development of new training programs to benefit the region's workforce

• conducts planning, oversight and evaluation of local workforce development programs to include the Career Center system

• offers advice regarding workforce policy and programs to local elected officials, employers, education and employment agencies, and citizens

• coordinates with economic development efforts to promote the region's availability of qualified workers

• reviews local agency plans and grant applications for workforce development to ensure coordination of services

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Annual Report 2012-2013 / 7

About ECWDB

Core Beliefs

The Board is accountable for providing leadership in building & maintaining a quality workforce delivery system.

The development of a strong economy for NC depends upon having a supply of edu-cated & well-trained workers who possess the skills needed to make NC’s business & industry globally competitive.

Public institutions and public resources play a critical role in the development of an educated, well-trained workforce.

Improvements to the NC workforce development delivery system must focus on the needs of job seekers and be based on factual, relevant & timely data.

The Career Center System is the primary portal that directs job seekers to employ-ment & training, provides business services to employers & links those seeking em-ployment with those seeking to hire.

NC workers and the workforce development system must adapt quickly to the de-mands of the 21st Century economy and embrace continuous learning.

The North Carolina Workforce Development Delivery System includes all agencies and organizations involved in increasing the quantity and quality of workers in North Carolina, improving worker access to jobs and increasing worker access to infor-mation about the availability of jobs and training opportunities.

**Adopted by the NC Commission on Workforce Development

Key Strategies

Engage business and community leaders in addressing workforce issues and pro-mote strategies to improve education levels and basic workplace skills.

Strengthen alliances with economic development to identify and address the work-force needs of current and future industries.

Implement a community awareness plan that promotes education, life-long learn-ing and the workforce development services available for job-seekers and em-ployers.

Identify and implement effective employment and training strategies that result in employment opportunities for all citizens.

To establish an accountability system that builds the capacity of the Workforce Development Board and staff.

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8 / Eastern Carolina Workforce Development Board

North Carolina’s Work Ready Communities Program

Over 150 businesses across the region already have committed to using the CRC for recruitment or promotions. Work Ready Communities was first launched in Georgia and Oklahoma more than five years ago, as a program administered by the states to encourage communities to increase the employment opportunities of their workforce by meeting high school graduation and Career Readiness Certificate benchmarks. After two years of planning, in November 2011, the Eastern Carolina Workforce Development Board, in partnership with North Carolina’s Eastern Region, North Carolina’s Community College System, North Carolina’s Rural Center, and Corporation of Enterprise Development launched a pilot program, based on earlier research and customization of Work Ready goals to North Carolina standards.

The pilot aims to assess and award communities that meet Work Ready goals, evaluate the standards for certification, motivate rural county participation, and introduce Work Ready Communities to employers. Early response to this pilot has been positive—all thirteen counties are participating and already offering promising

practices and key lessons learned for possible expansion of Work Ready Communities across the state. The richness in this program is the synergy

of efforts between 11 local community colleges, 13 county school systems, the region’s economic development agencies, three workforce development boards, over 100 businesses, and other regional, state, and local leaders.

The benefits of the Work Ready Community certification extend to employers, students, job seekers, and across communities. As job seekers earn CRCs and demonstrate their employment skills, employers win with productive and committed employees. Over 100 businesses across nine counties have committed to using the CRC for recruitment or promotions. To date, the Eastern Region is leading the State with over 43,000 individuals who have earned their CRC, representing 23% of the State’s total CRCs issued.

To help citizens prepare to take the CRC, the Eastern Carolina Workforce Development Board has continued its support of the Worldwide Interactive Network (WIN) for Work Keys. The internet-based WIN instructional courseware helps build workplace skills and prepare individuals for the ACTS WorkKeys assessments at no cost to the individual. Since 2005, over 11,700 students and adults have been enrolled into the WIN program. The board states they have trained over 400 teachers, counselors, and community organizations on the WIN system.

Certificates Issued

Carteret County

Craven County

Duplin County

Greene County

Jones County

Lenoir County

Onslow County

Pamlico County

Wayne County

Bronze 234 553 662 424 100 1506 667 101 3036 Silver 686 1931 1308 622 203 2729 1814 285 6781 Gold 248 739 335 114 57 599 613 115 1789

Total 1168 3223 2305 1160 360 4834 3094 501 11606

Career Readiness Certificates issued by Eastern Carolina Local Area by County

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Annual Report 2012-2013 / 9

North Carolina’s Work Ready Communities Program Highlights

Wayne County First to Earn Coveted WorkReady Designation Wayne County has become the first Certified WorkReady Community in North Carolina. The initiative,

under leadership and direction from NCER was funded by the NC Rural Economic Development Center. As a WorkReady Community, Wayne County has demonstrated a commitment to workforce excellence which is a testament to a comprehensive and collaborative approach to workforce development. Communities are required to meet or exceed standards outlined at the start of the project. In addition to increasing the number of Career Readiness Certificates, a WorkReady Community increases its high school graduation rate, shows commitment from employers, and fosters collaboration between community representatives in business and education.

Such a designation will have real and immediate impact to the overall economy of Wayne County. “The retention and recruitment of industry is extremely competitive, even more so today than in decades past. Workforce is a huge deal in economic development and Wayne County gets that. To be formally recognized as a ‘Work Ready Community’ and the first in the state is going to keep Wayne County on the leading edge. It’s a recognition that we believe will result in more jobs and more investment for Wayne County,” remarked Joanna Helms, President, Wayne County Development Alliance.

Wayne County credits its success to its innovative WORKS (Wayne Occupational Readiness Keys for Success) program. Wayne WORKS is a collaborative initiative led by business training experts at Wayne Community College whose goal is to strengthen the region’s workforce through skills training and assessment.

Craven County Earns WorkReady Communities Designation Another community in Eastern North Carolina has reason to celebrate the state of its workforce. Craven County, home to Marine Corps Air Station Cherry Point, is the latest community to be certified as WorkReady. At the Craven County Board of Commissioners Meeting held on January 6, 2014, Tammy Childers, ECWDB Executive Director along with Timothy Downs, Craven ED Director, Catherine Chew, CCC President, Chris Bailey, Craven County Schools, CTE Director, John Chaffee, NCER President, and Dwayne Oglesby, FRC East each offered remarks on the progress of this initiative in Craven County and spoke of value of the WorkReady Partnership successes. Childers informed the Commissioners that for Craven County, this initiative actually began in 2003 when a manufacturing alliance grant was awarded to the ECWDB and Craven Community College to pilot the use of Work Keys assessment as a hiring and

retention strategy for manufacturers.

"FRC East was one of the first employers in eastern North Carolina to use the Career Readiness Certificate (CRC) for hiring, promotion, and employee retention strategies. This was a result of a BRAC Grant that the ECWDB and Craven Community College was awarded in 2005. Since then, more than 200 CRC assessments have been conducted,” said Dwayne Oglesby, Mentoring and Leadership Programs Manager, Supervisory Training at Fleet Readiness Center East, and board member of the Eastern Carolina Workforce Development Board. “The assessments indicate that potential employees possess a minimum proficiency level in math, reading, and locating information, which are considered to be ‘workplace-ready skills.’ We encourage applicants to include these results in their resumes on the USAJobs website. Current employees can also use the assessments to identify areas of improvement to strengthen their qualifications for future opportunities," Oglesby added.

As part of the WorkReady program, employers are able to take advantage of a free job portal which connects them to job seekers in eastern NC (www.ncworkready.com). More than 150 employers have access to the portal which serves any industry and any level of job seeker.

Sources: nceast.org and ecwdb

Lenoir County, NC Earns a WorkReady Designation Lenoir County has become a Certified WorkReady Community. “We are very pleased to declare Lenoir

County as a Certified WorkReady Community. NCER is committed to workforce development as a priority to attract and retain industry and strengthen the regional economy. Without a strong network of partners and funding from the NC Rural Center such an accomplishment would not be possible,” said Kathy Howard, Vice President for Workforce & Client Development, NCER.

“The WorkReady Communities designation is an asset to our business and industries because it tells them that we are prepared with a job ready workforce as companies look to locate or expand in our Community. The training tools that have been put in place will assist our people that are looking for jobs or just looking to better prepare themselves for advancement within their existing jobs,” said Mark Pope, Executive Director, Lenoir County Economic Development. As part of the WorkReady program, employers are able to take advantage of a free job portal which connects them to job seekers around the 13 county Eastern Region. Nearly 140 employers have access to the portal which serves any industry and any level of job seeker.

Source: http://ncworkready.org

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10 / Eastern Carolina Workforce Development Board

Seventh Annual Trades Day Skills Competition

Participants, all vocational education students in Onslow and Jones County high schools, were chosen by their teachers to compete in various two-hour construction, electrical, welding, masonry, automotive, and drafting events. CCCC faculty, chamber of commerce members, and technical professionals served as judges for each event. Local businesses and professional organizations kicked in more than 150 volunteer hours on top of the competition materials and $13,000 worth of awards and cash prizes. W.T. Humphrey, an organization that employs over 350 skilled workers in all aspects mechanical and general contracting, has sponsored Trades Day since its origination. This year, the company donated barbeque lunches for the contestants, their families, judges, and other volunteers in addition to sponsoring the Welding II event.

Other sponsors included:

• National Dodge

• Modern Exterminating

• Marine Chevrolet

• Onslow County Home Builders Association

• Coldwell Banker Fountain Realty

• Professional Women in Building

• Jones-Onslow EMC

According to Marianne Herring, division chair for industrial and applied technology at CCCC, “We want to celebrate local student talent, provide networking and recruitment opportunities, and give community stakeholders and potential employers a glimpse of our future workforce.” Over the years, she noted, some participants have walked away from Trades Day with internships, part-time jobs, even full-time employment. John Shannon, the director for career and technical education with Onslow County Schools, says Trades Day goes beyond simply connecting schools with local and regional companies. Trades day, he said, is valuable because it provides every student with a sample of employment experience.

Participating High SchoolsParticipating High SchoolsParticipating High Schools • Dixon High School • Jones Senior High School • Richlands High School • Swansboro High School

• Jacksonville High School • Northside High School • Southwest High School • White Oak High School

“ At school, we normally don’t get to see how these skills we’re learning can be applied to real life situations, and it’s fun to see that” Michael Seaburg– Jacksonville High School trades day participant

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Annual Report 2012-2013 / 11

2012-13 Happenings

Eastern Carolina Youth Council Holds Youth Planning Session A Youth Council Action Planning Session was held on Friday, August 10, 2012

at the ECWDB offices. The event was facilitated by Elizabeth Kurzer of the Division of Workforce Solutions, Planning and Policy Department. The session began at 10 a.m. and concluded at 3 p.m. and was well attended by Youth Council members, WIA Youth Service Providers, and Staff.

Ms. Kurzer provided an overview of the purpose of the Youth Council and discussed the key responsibilities as it pertains to developing and overseeing meaningful youth programs. The afternoon session focused on identifying strategies to improve the quality of the youth programs. Suggestions included developing more mentoring opportunities, participating in relevant and meaningful community services projects, identifying youth leadership activities, and focusing on strategies to improve educational attainment goals to include assisting youth in preparing for the Work Keys assessment so that they can obtain their North Carolina Career Readiness Certificate.

The session allowed the Youth Council members to gain a better understanding of the barriers and unique challenges that today’s youth face. The Youth Case Managers shared their experiences and offered best practices as it relates to creating successful in- school and out-of-school programs. The outcomes of the session included revising a youth incentive policy, strengthening the youth programs by offering new opportunities to participate in community services projects, increasing the educational attainment levels, increasing the numbers of CRC’s obtained, and sponsoring a Real World Youth Event in the Spring.

Source: ECWDB

Craven County Schools Offer Career and Technical Education Teachers 21st Century Training

What do you get when you cross a Craven County Career and Technical Education (CTE) teacher, a Craven Community College instructor, an Economic Development Specialist and a Workforce Development Director? You get a powerful partnership that is committed to creating technically advanced and globally competitive students who are career and college ready. CTE teachers from Craven County Schools met on Aug. 23 to receive training in a variety of areas. Kathy Howard, vice president of NC’s Eastern Region, and Tammy Childers, executive director of the Eastern Carolina Workforce Development Board, provided teachers with an in-depth look at the WorkKeys assessment and how employers use the data to determine employee readiness.

Steve Hill, executive director of STEM East, stressed the increasing importance of STEM (Science, Technology, Engineering and Mathematics) skills that are needed in today’s workforce. Hill stated that Career and Technical Education is a leader in providing relevant STEM instruction to students and that CTE will be a force in reducing the STEM mid-skills gap that exists in America today. John Kirkman with the NC Department of Public Instruction and Debbie Whitford, Instructional Management Coordinator for Craven County Schools CTE, provided critical training for the alignment of CTE curriculum with the new common core standards that go into effect this year. Kirkman stated, “CTE provides a high degree of relevancy in connecting the common core to real world skills.”

This was the first time in several years that all 65 Career and Technical Education teachers met in one place for this type of training. The event would not have been possible without the sponsorship of several Craven County businesses and educational vendors.

Source: Chris Bailey, Craven County Schools

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12 / Eastern Carolina Workforce Development Board

Eastern Carolina Career Center System

Across the region, Career Center staff and partners have worked together to create user friendly facilities which provide job seekers, training seekers and employers access to a variety of employment and training services all under one roof. These efforts allow Career Center professionals to make the best use of scarce resources during these economically challenging times while continuing to deliver high quality services to the citizens of Eastern North Carolina. The goal of each Center is to offer a more convenient, efficient and effective way for customers to look for a new or better job. For employers, the Centers provide a single place to address their employment and training needs that is unique for their type of business.

When delivering employment and training services to a broad range of customers, there are times connections to other community partners are necessary. Across the region, partnerships with faith-based and community-based organizations, as well as numerous non-profit organizations played an important role in delivering services through the Career Centers. Collectively, these organizations offered a variety of supportive services to include child care, counseling, food, tutoring youth, emergency shelter, transportation, clothing, counseling, space for English as a Second Language and/or Basic Skills classes, as well as space to offer a variety of Alcohol and Substance Abuse Anonymous programs, etc.

Within our network of Career Centers, several community-based organizations to include Greene Lamp, Inc., Coastal Community Action, Inc., Eastern Carolina Human Services, Wages Inc., Coastal Women’s Shelter, Telamon, etc. are 100 active partners and dedicated to serving those in most need. Their importance cannot be underestimated and the Eastern Carolina Workforce Development Board embraces them as a critical partner in workforce development.

CAREER CENTER LOCATIONS:

Carteret County Career Center Hosted by: NC Div. of Workforce Solutions

Morehead City

Craven County Career Center Hosted by: NC Div. of Workforce Solutions

New Bern

Duplin County Career Center Hosted by: NC Div. of Workforce Solutions

Kenansville

Greene County Career Center Hosted by: Lenoir Community College

Snow Hill

Jones County Career Center Hosted by: Lenoir Community College

Trenton

Lenoir County Career Center Hosted by: Lenoir Community College

Kinston

Lenoir County Information Site Hosted by: NC Div. of Workforce Solutions

Kinston

Onslow County Career Center Hosted by: NC Div. of Workforce Solutions

Jacksonville

Onslow County Information Site Hosted by: Coastal Carolina Community College

Jacksonville

Pamlico County Career Center Hosted by: Pamlico Community College

Bayboro

Wayne County Career Center Hosted by: NC Div. of Workforce Solutions

Goldsboro

Total number of Services Provided to Individuals

216,820

Total number of internal Job referrals

85,637

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Annual Report 2012-2013 / 13

Career Center Services

Services for Job-Seekers: Through local Career Centers, job-seekers benefit from better coordination of programs and services to ensure access to a seamless system of workforce in-vestment services. Some customers may be job ready and referred quickly to an employer. Others may need additional career planning services, such as staff assistance with resume preparation, career planning, job search, or referral to training.

Core Services • An Online Profile • Computer Lab/Resource Room Intensive Services • Comprehensive and specialized assessments of the

skill levels and service needs of adults and dislocated workers

• The development of an individual employment plan • Case management for customers seeking training

services Training Services • On-the-Job training • Work Experience • Skill upgrading and retraining

Services for Businesses: Business customers are the key to the success of the Career Center System. In order for our local area to remain competitive and attract jobs from around the world, we must under-stand the needs of our local busi-ness community. The career center system provides a demand-driven workforce system for employers. Services business customers receive with our Career Center Systems include: • Job Postings • Career Fairs • Employer Workshops • Pre-employment training • Support in filling open positions

(talent pools) • Recruitment and Prescreening • Networking Events • Labor Market Data

Office Total

Mount Olive Local Office 66

Carteret County Career Center 4199

Craven County Career Center 8446

Duplin County Career Center 4604

Kinston Employment Office 7327

* Lenoir County Career Center 15205

Onslow County Career Center 7611

* Pamlico County Career Center 387

Wayne County Career Center 9081

* Self reported data

Wagner Peyser Program Enrolled Individuals by Office

Active 07/01/2012-06/30/2013

Please note all data contains duplicate counts

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14 / Eastern Carolina Workforce Development Board

Career Center Highlights

Lenoir County Job Fair

Lenoir County Career Center hosted Lenoir Community College’s job fair. According to Phoebe Emory, with the Lenoir County Career Center, 108 businesses, government agencies and branches of the military were on hand, looking for new hires. She estimated more than 1,000 participated. The fair included representatives from U.S. Cellular, Woodmen of the World, Boys and Girls Club, Avon and several area agencies. The whole spectrum is covered as companies from the restaurant business and the health field to the media and country club participated. According to Frances Gaskins, LCC’s

director of cooperative education, “Students usually flock to those employers that are related to what they’re studying, and a lot of the hospitals … hire such a variety. We have had people hired on the spot.”

Twin Rivers Career Fair Employers’ willingness to hire was obvious on May 30 at New Bern Riverfront Convention Center, where hundreds of job seekers turned out to meet them and turn in resumes. Representatives from 30 businesses — locally, from surrounding counties and as far away as Durham — were part of this year’s Annual Twin Rivers Career Fair. Individuals who have been out of work for years and those who were laid off and who have given up were back seeking employment, Hudson said. Employers even brought applications and were willing to interview some prospective employees on the spot, she

said. “It’s nice that we are starting to see the job market get better,” Hudson said. Some of the 30 employers included Walmart, Suddenlink, Durham Police Department, New York Life, Beasley Broadcasting Group, Monarch, Craven County Smart Start and Coca Cola Bottling Company Consolidated.

Pamlico Community College Career Fair

The Pamlico Career Center sponsored the Pamlico Community College Career Fair. Dozens of firms were represented offering details about employment opportunities in the same venue that PCC offered details about job training. Eric Cedars, director of the Pamlico County Career Center, advised job seekers attending the event to treat it as a job interview. The job fair provided attendees with current job opportunities, job polishes skills, as well as financial information for potential Pamlico Community College students.

“We have two main customers, employers seeking job seekers and job seekers seeking employment. The Job Fair is the perfect place for both to meet.” - Cristy Lewis, Pamlico Community College Counselor

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Annual Report 2012-2013 / 15

Career Center Highlights

Career Center Hosts Veterans Hiring Event On March 19, 2013, the Veteran Services Department hosted a Veteran Hiring Event. The following businesses sent

representatives to support our event: Wal-Mart (Havelock & New Bern), Lowes (New Bern), and Eastern Carolina Demolition. The representatives were eager to interview Veterans for the crucial positions within their company. The qualified Veterans were interviewed for the following positions: dump truck driver, manual machinist, customer service associate, maintenance technician, overnight stocker, unloader, garden center sales associate, electronic sales associate and cart pusher. Overall, the employers were pleased with the selection of interviewees and the flow of the event. The employers

expressed they would contact the local Veteran’s employment representative to provide status of the Veterans they hired. Onslow County Career Center Held Their Third Annual Veteran Stand Down

On February 5, 2013, the Onslow County Job Link held their third annual Veteran Stand Down event. The event serves as a place where homeless and disabled veterans can get access to resources to help them get back on the right path. Veterans were given access to healthcare, food, clothes, and mental health services all for free. Onslow County Career Center Manager Ralph Leeds said this year’s event was very successful with over 53 service organizations participating. He added that his Vet staff

did a superlative job organizing and the community was appreciative of their efforts. Organizers say the event served more than 100 people who came through the doors.

Carteret County Career Center Hosts Business Service Seminar

The Carteret County Career Center developed a collaborative partnership with the Carteret Economic Development, Carteret Chamber of Commerce, Carteret Community College Small Business Center, and the Eastern Carolina Workforce Development Board to conduct a Business Services Seminar in Carteret County that would serve Carteret, Craven, Jones, and Onslow County businesses. The purpose of the seminar was to provide an introduction or re-introduction of business to those public and private agencies that provide business services to starting, sustaining, and

expanding business ventures. 120 individuals attended the lunch-n-learn, and 98 people visited the display floor where 25 exhibitors were present. Wayne and Duplin County Host Business Service Seminar

Wayne and Duplin County Career Centers hosted the Business Service Seminar. The seminar was designed to provide employers with resource information that is available to them in the local Career Centers. Following was a luncheon where employers were able to meet with Center staff and further discuss service options.

"Well it goes back to support of the ones who raised their right hand and served our country and now we need to show them that we care about them; that we're willing to help them any way we can” -Paul Levestue, Veteran StandownVolunteer

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WIA Adult and Dislocated Worker Success Stories

Amanda Nichols Never has a WIA participant worked as hard to become self-sufficient as she has. In 2009, she found herself suffering from an addiction. She lost her job and became homeless, living in her car, with her two children. She struggled with the addiction for two years; and it was after a failed attempt to commit suicide, she fell to her knees and demanded God to take her life or give her the strength to change. Well, God heard her prayer and gave her strength to change. September 9, 2011, was the last time Amanda did drugs. Amanda came to Morehead City, NC, through a program called Hope Recovery. It was here that she met Eric and Deborah Mayhew, who began to invest in her life. Eric worked

at Carteret Community College, Morehead City, NC, and he referred Amanda to the WIA Adult Program. This is where Amanda met Wanda Glosson, WIA Adult Case Manager, and her life was directed into the world of training that would lead her to self sufficiency. Amanda was hired in April, 2013, as a Certified Nursing Assistant, with In Touch Home Care, Morehead City, NC,. To many, this may not sound like much; but to Amanda and her children it is so much more than words can say. Amanda credits the WIA Adult Program, for giving her a second change at life.

Audrey Mobley

Audrey Mobley found herself struggling to make ends meet with two young children, both of whom had medical problems and only her husband’s income. Even though she was receiving Food Stamps and Medicaid she knew that she needed to find a job to help support her family, but without training she would probably be working at a fast food chain. In August 2011, Audrey was accepted into the Medical Assisting Program at James Sprunt Community College. She was very excited but wasn’t sure how she would be able to complete her training, without assistance. Audrey visited the Duplin County Career Center and learned that she was eligible for assistance with training as well as childcare

from the Workforce Investment Act Program offered though James Sprunt Community College. She was able to complete her training without worry that her children would be taken care of.

In May 2013, Audrey earned her Associate in Applied Science in Medical Assisting, where she graduated with honors, was

Class President and a three time recipient of the Duplin County Works award. During Audrey’s training she was placed at Kinston Medical Specialists for her clinical, and within two weeks of graduation she was offered a job and is employed full time as a Hematology and Oncology Assistant. She stated that without WIA she would not have been able to attain her goals in completing her education and that it is a blessing that she has found a job where she can help cancer patients attain their goals of living a fuller life.

2013 Annual Banquet

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The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will

~ Vince Lombardi

WIA Adult and Dislocated Worker Success Stories

Judy Snowden Judy Snowden was laid off from her job in manufacturing due to reduction in workforce.

With limited skills and only a High School Diploma, she knew she had to retrain into another field that would lead into a lasting career. She majored in Medical Assisting at Lenoir Community College. Judy takes care of her elderly mother, who suffers from dementia and other health problems. With her mother’s doctors’ appointments and

unexpected emergencies, Judy overcame those challenges and completed the program.

On May 7, 2012 Judy received her Medical Assisting Pin at LCC’s Class of 2012 Pinning Ceremony. She graduated with her AAS Degree in Medical Assisting on May 10, 2012. Judy

wasn’t employed after graduation and decided to volunteer at K.B. Reynolds where she did her Medical Assisting student clinicals. A few months later, Judy was given the opportunity to apply and interview for a Medical Assisting position at K.B. Reynolds Medical Center.

On July 25, 2012, K. B. Reynolds Medical Center hired Judy for a full-time Medical Assistant position. Her duties include: Taking and recording patients vital signs, performing lab testing, notifying patients of lab results, inputting patient data in computer, preparing patients for examination, taking medical history, assisting providers with pelvic and breast examinations, performing health and preventative screenings such as vision, hearing, and/or TB Skin tests, may assist with scheduling referral appointments, and assisting physician as needed.

Ashley Legarde Ashley Legarde came into the Jones County Career Center on November 14, 2011 seeking guidance on how she could continue school and receive her degree. She was enrolled at Lenoir Community College seeking an AAS degree in Business Administration. Ashley explained that she had been in the WIA youth Program at North Brunswick High School, where she completed the program and went to work.

Ashley was a single mom with two small children and was receiving public assistance. The Career Center referred Ashley to the Workforce Investment Act Adult Program for

assistance with tuition and books. In addition to tuition and books, she would also have a counselor to help her establish career and educational goals.

Ashley became a work-study student at Lenoir Community College and received assistance through the Department of Social Services to provide some income for her family. While seeking her degree, Ashley became a new wife and mother once again. As her family expanded, financial hardships increased for Ashley and her husband. Ashley worked to balance her commitments as a wife, mother, and student and received three awards in 2012:Who’s Who, All American Scholar, and Minority Leadership.

On May 10, 2013 Ashley received her AAS in Business Administration. Ashley is currently employed as an Administrative Assistant at Lenoir Community College, in the Continuing Education Department. Ashley is on the Advisory Board of Displaced Homemakers at Coastal Women Shelter, and the Marketing/Recruitment sub-committee for Lenoir Community College. Some of her duties at Lenoir Community College include assisting with registering students for classes, recruiting for Continuing Education classes, operating the switchboard and teaching basic computer classes.

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WIA Youth Services

The Youth Programs serve eligible low-income youth between the ages of 16-21 who face barriers to employment, including those who have deficiencies in basic skills or meet one or more of these criteria: homeless, a runaway, pregnant, parenting, an offender, school dropout, or a foster child. The programs also serve youth with disabilities and others who may require additional assistance to complete an educational program to secure and hold employment. This can be done either through the program itself or through program partners. Youth services include:

• Tutoring, study skills training, and instruction leading to secondary school completion, including dropout prevention strategies;

• Alternative secondary school offerings; • Summer employment opportunities directly linked to academic and occupational

learning;

• Paid and unpaid work experiences, including internships and job shadowing;

• Occupational skill training; • Leadership development opportunities, which include community service and

peer-centered activities encouraging responsibility and other positive social behaviors;

• Supportive services;

• Adult mentoring;

• Follow-up services and;

• Comprehensive guidance and counseling.

• Career Readiness Certification

Thank You to the following Youth Service Providers who made a posi-tive difference in the lives of Youth served through the local Workforce Investment Act programs.

Carteret County Schools Craven County Schools Greene County Schools

Greene Lamp, Inc. Lenoir Community College

Onslow County Schools

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Youth Activities

Youth Get A Taste of The Real World

The Eastern Carolina Workforce Development Board, Inc. and Eastern Carolina Youth Council held their first “Real World Event” for WIA youth participants on Wednesday, April 17, 2013 at the Crystal Coast Civic Center in Morehead City, North Carolina. Ninety-Two youth from our nine-county region participated.

The “Real World Event” is a one-day simulation that exposes youth to the real world. Youth attended workshops on budgeting, banking, insurance and social skills. Each youth was provided an occupation that gave them a salary, and they were challenged to use their salary to

develop a budget based on everyday needs such as housing, food, utilities, phone, transportation, and situational crisis.

Youth also participated in “activities” where they simulated real life living experiences as an adult such as paying for housing, transportation, utilities, emergency life experiences, cable TV, and other every day expenses in an attempt to live within their budget. Some participants soon realized that they needed a roommate to share some expenses with in order to stay within their budget, while others found that they were able to live alone.

As a result of the day’s real world activity, youth left with a better understanding of why they need to establish their educational and occupational choices. Based on comments and feedback received from the event, the youth had an enlightening learning experience about what it will take as they prepare for the responsibilities of adult life.

Fed up for Hunger On Saturday February 23, 2013 several youth participated in the Rotary Clubs of New Bern’s Fed Up With Hunger project. 250 volunteers packaged 50,000 meals for the RCS Food Pantry Program. The packaged meals were taken to Religious Community Services to be distributed to those in need. It was tremendous experience to see our youth giving back to the

community. Everyone had a smile on their face knowing they were helping peopl. Not only did our youth gain valuable personal and workplace skills by assisting is this project, they helped improve our community.

Sources: http://www.newbernsj.com

“Even the smallest act of caring for another person is like a drop of water -it will make ripples throughout the entire pond...” ― Jessy and Bryan Matteo

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Youth Success Stories

Mileena Wade Mileena Wade entered the Carteret County Schools WIA Youth program in the fall of 2012. She was referred to the program by a teacher that taught her in Early Childhood Education I class and was impressed by her love of children and desire to be an elementary education teacher.

Mileena participated in an unpaid internship as part of this class, working at Excel Early Learning Center. It was a successful placement, where Mileena always earned high marks on her evaluations. Mileena was then placed, through the WIA program, at a paid work experience at the Boys and Girls Club in Morehead City. While at the Boys and Girls Club, she always demonstrated mature and responsible behavior and served well as a role model and mentor to the younger youth who attended the Club. Mileena consistently displayed initiative and responsibility while working. She was willing to pitch in and do any necessary task. Sedricka Courman, Boys and Girls Club Director, says of

Mileena: Mileena is wonderful! Wish we had more like her. She has to be one of the hardest working people I know. We have loved having her on board and we are truly going to miss her.” In addition to her successful work experiences, Mileena also earned a Silver Career Readiness Certificate in February 2013 and her high school diploma in June 2013. She attended three leadership development activities, Business Lunch and employee of the Year Banquet. Mileena accomplished all of this while assuming a majority of responsibility for her younger brother, helping with his afterschool care and homework, while her mother worked in the evenings. Mileena is now enrolled in Chowan University in Murfreesboro, NC, where she is pursuing her dream of becoming an elementary education teacher. Mileena succeeded in high school, overcoming the obstacle of being born without a left hand. Mileena does not consider herself to be disabled and does not require any special accommodations in order to be successful. She is an extremely self motivated young lady. Elementary students who eventually end up in Mileena’s classroom will be very lucky indeed to have her as a teacher!

Shi’Teria Hill Shi’Teria Hill is being nominated for the Youth Leadership Award because she demonstrates positive social behaviors and characteristics of a leader. During the time frame of this award, she attended three leadership activities sponsored by WIA, and completed a successful work experience at the Car-teret County Public Library. The staff at the library have now hired her to work part-time since her work experience ended and praise her workplace maturity and willingness to accept responsibility. She was chosen as the Carteret County Schools “Employee of the Year” at our Business Lunch in Decem-ber 2012.

Not only was she a leader in the WIA program by recruiting new youth to WIA and mentoring younger WIA youth, she was a leader in other activities at East Carteret High School. She served as

President of her school’s chapter of the National Art Honor Society and was inducted into the Beta Club during her senior year. She earned Honor Roll or Principal’s List every grading period during her senior year.

Shi enrolled in CNA I class in May 2013, ten days before graduating from high school. She completed the class in August and will take her state exam in mid-October. After passing the state exam, she would like to get a job as a CNA I, and continue her education, with plans of becoming a Registered Nurse. Shi deserves to be honored with the Youth Leadership Award because she consistently displays responsible and mature behavior with all that come into contact with her. Shi has been extremely grateful to the WIA program and the opportunities it has afforded her to enrich her life and become a successful, productive adult.

2013 Annual Banquet

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Youth Success Stories

Randee Sanders Randee Sanders is enrolled as a full-time student at New Bern High School. She is a senior and will graduate in January 2014. Randee has been in the Craven County Schools WIA Youth program since October 2012. She is enthusiastic and a quick learner. She participates in all WIA activities and attends WIA meetings regularly. Randee was placed at the Charles Taylor Developmental Center for her work experience during the summer of 2013. She worked in the front office answering the telephone, greeting clients and performing general office duties. Randee was at work every day, was energetic, friendly and reliable. These assets will prove to be invaluable when Randee enters the workforce. She received an excellent review from her worksite supervisor. Last fall when a community service project came about rather quickly, Randee did not hesitate to

volunteer. In fact, she was the first to come forward. Just like the mail carriers motto “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds,” Randee was there for the community service project even though she had to walk in the rain to get there. The Fed Up With Hunger community service project was able to put thousands of nutritional food packets together to give to those in need, and Randee can take pride in the fact she was a big part of that. Randee’s friendly demeanor, willingness to help others and reliability are qualities that will no doubt play a key role in her success.

David Green David Green has been an active WIA participant since October 21, 2011. He is currently a senior at West Craven High School. His career goal is to become a funeral director. His 2012 work experience was at Oscar’s Mortuary in New Bern, NC, and enabled him to get first hand experience in his chosen career path. Although he was not able to perform duties of the funeral director, he was able to assist in many ways. David received a glowing review and remarks from his worksite supervisor. He displayed much care and compassion whenever he was in contact with the grieving families, which is an important attribute for someone in this field of work. To broaden his work experience opportunities, David also completed a work experience at the Division of Workforce Solutions in New Bern. His primary duty was to work at the front desk and assist customers. This work experience afforded David the opportunity to learn and fine tune his customer service skills. David greeted and directed customers upon their arrival to the Career Center,

and always conducted himself in a professional manner. He was also able to assist customers with the computers. David again received another excellent review at this worksite. David is an active member in his church and has been involved in numerous community service projects. He is also a peer tutor at school, and always finds the time to help others. David was nominated for this award because of his leadership skills exhibited in the WIA Youth program, school and church.

Chakira Boyle-South Chakira Boyle-South became a young mother at the age of 15, lost without an education and a sense of direction, Chakira entered the WIA program in November, 2011 at the age of 17 years old. In January, 2012 she gave birth to her 2nd child. With two small children she found herself being stretched to the limit. Chakira was attending school, working two part-time jobs and trying to fulfill her responsibilities as a mother. Chakira has proven that she has the determination and will to accomplish her goals, and will not allow anyone or anything deter her from making it happen. In July, 2012 she accomplished her goal of receiving her CRC (Silver). From that point on, she was on the road to success. On May 09, 2013 she graduated with honors receiving her GED from Wayne

Community College. During the month of May, she also completed the CNA1 class and has taken and passed the NC State Board Exam. Chakira completed a work experience with Williamson Law Firm, as an office/file clerk. While working there, her supervisor stated she displayed good work ethics and positivity.

She is presently enrolled at Wayne Community College part-time in the pre-requisite Nursing Program with hopes of enrolling full-time in 2014. She is now employed as an Assistant Manager at the Friendly-Mart and is an On-Call-Duty CNA1 at Goldsboro Assisted Living Center.

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PY 2012-2013 Training Programs Sponsored by WIA

Training Programs are instrumental in providing employers with a workforce ready to be hired. Participants enrolled in these community colleges were able to learn valuable in-demand skills to increase their opportunity for employment. Funding may cover costs for registration, tuition, textbooks, instructional materials, required fees, and required supplies providing participants with the opportunity to reach career goals they might not have been able to obtain otherwise. • Accounting

• Aerostructure Mfg & Repair

• Agribusiness

• Associate Degree Nursing

• Automotive Systems Technology

• Aviation Systems

• Basic Law Enforcement Training

• Biotechnology

• Business Administration

• CE Professional Bookkeeping

• CE– Excel/ Access

• CE-Health Unit

• CE-Medication Aide

• CE-Paramedic

• Computer Engineering

• Computer Information Tech

• Criminal Justice

• Culinary Arts

• Dental Assisting

• Early Childhood

• Electrical/Electronics

• Electroneurodiagnosis

• Electronics Engineering Technology

• Emergency Medical Science

• Environmental Science

• Facilities Maintenance

• Global Logistics

• Graphic Arts

• Health Information Technology

• Healthcare Management Tech

• Heavy Equipment Technology

• Horticulture

• Hospitality Management

• Human Services

• HVAC

• Industrial Engineering

• Machining Technology

• Manufacturing Technology

• Mechanical Engineering

• Medical Assisting

• Medical Billing/ Coding Certificate

• Medical Lab Technology

• Medical Office Administration

• Networking Technology

• Nursing Assistant

• Office Administration

• OJT

• Paralegal

• Partnership East

• Pharmacy Technology

• Phlebotomy

• Physical Therapy

• Polysomnography

• Practical Nursing

• Radiography

• Respiratory Therapy

• Surgical Technology

• Truck Driver Training

• Turfgrass Management

• Web Technology

The Eastern Carolina

Workforce Development Board, Inc., extends a special thank you and

recognition to the following WIA Service Providers who

provided quality career planning, counseling ser-

vices, and training opportu-nities for Eastern Caro-

lina’s Adult and Dislocated Worker WIA participants:

Carteret Community

College

Coastal Carolina

Community College

James Sprunt Community College

Lenoir Community College

NC Division of Workforce

Solutions

Pamlico Community College

Wayne Community College

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On-the-Job Training (OJT)

On-the-Job training provides the ideal opportunity to fill an employer’s hiring need and provide a skilled worker with a job. Employers are reimbursed for up to 90 percent of the wages for the OJT training to compensate for training costs. This allows employers to help their business save money while turning skilled workers into valuable productive employees. Wayne county formed a partnership with Educational Data Systems, Inc (EDSI), a national workforce development customized training and consulting company, to develop an OJT program. In 2012, Wayne County along with EDSI created 14 contracts for OJT services for the local community.

Benefits of OJT programs for Employers:

• Employers are reimbursed for the employee’s wages for a pre-determined time period to offset the cost of training the employee and recoup some of the lost costs associated with hiring

• Employers design the training plan specific to the company’s requirements • Employers retain the ability to make the final selection in the hiring process • Skill gap analysis allows the employer to identify the specific training required based on real data Benefits to the Funding Agency

• Excellent Return on Investment (ROI)! Individuals participating in the OJT now have a full-time position as opposed to an Individual Training Account (ITA) where this is no guaranteed job after training is completed

• Historically, OJTs require less funding than ITA’s for similar training and have higher retention because the employee is more knowledgeable about the culture and requirements of the employer

• Allows Dislocated Workers an opportunity to return to work quickly, reducing the length of unemployment claims • Increases employment opportunities in high priority industries • Enhances regional skill levels • Helps build long-term relationships with area em-

ployers Benefits to the Employee (Client)

• Clients learn directly from experienced employees how to perform the job specific to the employer’s requirements

• Employees earn while they learn, allowing them to continue to meet their financial obligations

• Employees are provided with monthly feedback on performance

• Employees can expect to continue with the full-time position after the training period and, in some cases, may receive an increase in salary

“I think the On-the-Job training program is a great benefit and

more businesses need to know about it.” Dennis (Jay) Muraglia, Owner, Always Online, New Bern, NC

“I learned so much more than I was supposed to learn. Much, much, much more and I’ve had a great time doing it. Thank you”

Glenda “Suzie” Howard, OJT Trainee, Medical Assistant, Croatan Primary Care.

Thank You to the following employers who made a positive difference in the lives of job seekers served through our OJT programs.

A New Start Support Services II, LLC Alta Foods, LLC

Classic Ford of Smithfield Habitat for Humanity of Goldsboro

HCL America, Inc. National Salvage and Services

North State Steel, Inc. Rebuilding Broken Places

Saved News Wayne Wallace State Farm Agency

West Pharmaceutical Services

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Our Region

July 1, 2013 Population Estimates County Carteret 69,092 Craven 105,354 Duplin 60,725 Greene 21,293 Jones 10,636 Lenoir 59,380 Onslow 197,206 Pamlico 13,318 Wayne 126,230 Grand Total 660,234

Source: North Carolina State Demographics

The Eastern Region Local Area is located within the Eastern Region Economic Development Region and encompasses nine counties: Carteret, Craven, Duplin, Greene, Jones, Lenoir, Onslow, Pamlico and Wayne. These counties are primarily rural and reliant upon agriculture with a total area of 5,711 square miles, and 4,834 square miles of land area. The counties’ populations range from Jones and Pamlico with less than 13,500 each, to Craven, Onslow and Wayne with more than 100,000 each. The July 1, 2013 population estimate of the nine-county area was 660,234. The counties are a diverse mix of races, ethnic groups and ages with pockets of urban prosperity among rural poverty. There are four military bases in the three highest populated counties of Craven, Onslow, and Wayne. In addition, the three coastal counties, Carteret, Pamlico and Onslow, are growing seasonal resort and retirement areas. Government, retail trade, services and manufacturing are the major sources of employment, with government employing the largest number of workers. Most of the jobs are located in the seat of government for each county.

Carteret County Greene County Onslow County

Craven County Jones County Pamlico County

Duplin County Lenoir County Wayne County

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Description 2012 Jobs 2022 Jobs Change 2012 Avg. Hourly Earnings

Management Occupations 10,393 10,010 (383) $34.58 Business and Financial Operations Occupations 7,027 8,002 975 $28.60 Computer and Mathematical Occupations 2,754 3,227 473 $32.97 Architecture and Engineering Occupations 2,366 2,609 243 $34.35 Life, Physical, and Social Science Occupations 1,359 1,530 171 $29.84 Community and Social Service Occupations 4,219 4,785 566 $19.08 Legal Occupations 1,311 1,455 144 $29.14 Education, Training, and Library Occupations 15,238 17,135 1,897 $18.90 Arts, Design, Entertainment, Sports, and Media Occupations 2,146 2,384 238 $19.02 Healthcare Practitioners and Technical Occupations 11,981 13,930 1,949 $33.77 Healthcare Support Occupations 9,828 10,631 803 $10.79 Protective Service Occupations 6,303 6,709 406 $17.10 Food Preparation and Serving Related Occupations 21,969 23,681 1,712 $9.39 Building and Grounds Cleaning and Maintenance Occupations 8,985 10,284 1,299 $10.40

Personal Care and Service Occupations 7,680 8,096 416 $9.83 Sales and Related Occupations 23,679 25,265 1,586 $13.93 Office and Administrative Support Occupations 31,212 33,170 1,958 $14.45 Farming, Fishing, and Forestry Occupations 5,120 4,189 (931) $12.14 Construction and Extraction Occupations 11,314 11,530 216 $15.46 Installation, Maintenance, and Repair Occupations 10,565 10,979 414 $18.86 Production Occupations 18,969 19,837 868 $14.16 Transportation and Material Moving Occupations 15,858 16,143 285 $14.06 Military occupations 64,654 64,440 (214) $16.09 Total 294,930 310,020 15,090 $16.83

Regional Job Growth

Region 2012 Jobs 2022 Jobs % Change

● Eastern Carolina Workforce Development Board Area 294,930 310,020 5.1%

● Nation 148,184,742 165,858,284 11.9%

● North Carolina 4,479,025 4,974,158 11.1%

Sources: emsi www.economicmodeling.com

Occupational Outlook

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WIA Participant Information

WIA Participant Enrollments County Adult Dislocated Worker Youth Total Carteret 38 12 65 115 Craven 29 26 102 157 Duplin 83 33 14 130 Greene 9 7 31 47 Jones 8 10 2 20 Lenoir 102 91 34 227 Onslow 66 26 34 126 Pamlico 24 9 3 36 Wayne 103 69 17 189 Grand Total 462 283 302 1047

PY 2012 WIA Programs Gender

68%32%

Females

Males

27 11 2

601

3

444

0

200

400

600

800

Hispanic Amer icanIndian

Asian Black Pac Isl / Haw Whi te

PY 2012 WIA Programs Ethnicity/Race

123110121

312

31170

Age 14-16

Age 19-21

Age 36-54

PY 2012 WIA Programs Age

Adult and Dislocated Worker Outcomes 2012-2013

Adults Dislocated Workers

Total Participants 461 283

Total Exiters 184 167 Entered Employment Rate 67.9% 72.1%

Retention Rate 95.1% 93.5%

Average Earnings $11,656.80 $13,478.60

Total Participants 297

Total Exiters 105

Placement in Employment or Education 61.8%

Attainment of Degree or Certificate 72.2%

Literacy or Numeracy Gains 41.9%

Youth

Youth Program Outcomes 2012-2013

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Annual Report 2012-2013 / 27

2012-2013 Financial Report

Program Beginning Allocations Expended Remaining Percent Ex-pended

Adult $1,409,726.47 $1,202,843.05 $206,883.42 85%

DW $1,310,989.12 $1,103,722.39 $207,266.73 84%

OJT $4,000.00 $4,000.00 - 100%

Youth $1,287,904.89 $916,902.80 $371,002.09 71%

Incentives $11,468.90 $11,468.90 - 100%

Admin $504,966.00 $363.845.37 $141,120.63 72%

Special Activities $40,000.00 $40,000.00 - 100%

Admin NEG-Irene $355.43 $355.43 - 100%

Total $4,569,411.00 $3,643,138.00 $926,273.00 80%

$‐$200,000.00$400,000.00$600,000.00$800,000.00

$1,000,000.00$1,200,000.00$1,400,000.00$1,600,000.00

Adult DW YOUTH OJT Incentives ADMIN ADMINNEG‐IRENE

SpecialActivies

Beginning Allocations

Expended 

Remaining 

Mission of the Workforce Investment Act... “…increase the employment, retention, and earnings of participants, and, as a

result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the Nation.”

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An Equal Opportunity/Affirmative Action Employer

Auxiliary aids and services are available upon request to individuals with disabilities.

(TTY) 1-800-735-2962 (Voice) 1-800-735-8262

1341 South Glenburnie Road • New Bern, NC 28562 email: [email protected] • website: www.ecwdb.org

phone: (252) 636-6901 or (877) 916-6901 • fax: (252) 638-3569