2012annual report part3 - wiu.edu
TRANSCRIPT
MAJOR ACCOMPLISHMENTS
Processes
Change Management
Communication Committee
Sensitive Data Task Force
uTech Priorities Website
Projects
BIG-IP
CAS Central Sign-On
Digital Signage
uTech Operational Manual
WIU Security Camera Policy
*Digital Commons
*Pentaho
CHANGE MANAGEMENT
The University Technology (uTech) Change Management Process is designed to control the implementation of all changes made to any uTech device or application within the WIU production environment
Highlights
New Redmine database
555 Requests for Change
COMMUNICATION COMMITTEE
University Technology Communication Committee Charter Coordinate uTech communication initiatives to Macomb & Quad Cities faculty, staff and students
Facilitate internal communication between uTech staff
Members Kathy Barrett
Shannon Cramer
Darrell Dohrman
Susan Gray
Heather McMeekan
Zach Pratt
COMMUNICATION COMMITTEE
Coordinate uTech communication initiatives to Macomb & Quad Cities faculty, staff and students
WIU-SECURE and WIU Central Sign-On Promotions
COMMUNICATION COMMITTEE
Coordinate uTech communication initiatives to Macomb & Quad Cities faculty, staff and students
Staff Spotlights
COMMUNICATION COMMITTEE
Facilitate internal communication means between uTech staff
uTech Communication Needs Assessment
Partnership with uTech and COFAC Communication Department
IDENTITY PROTECTION ACT COMMITTEE
Sensitive Data Task Force uTech Data Justification
uTech Admin
CAIT
uTech Enterprise
uTech Security
Telecomm
uTech Apple Store
uTech Labs
UTECH PRIORITIES WEBSITE
Provide quarterly updates on uTech Priorities and Projects on the University Technology Priorities website - http://www.wiu.edu/utp/
BIG-IP PROJECT COMPLETION
Worked with ESS, AIMS, uTech, College Technical Representatives, Technology Security, Quad Cities Technology, University Libraries, and Network Security
To use BIG-IP for security, load balancing and traffic management of campus servers and provide computer user security to all members of the WIU Campus Community, including Faculty, Staff and Administrative personnel
CAS CENTRAL SIGN-ON
Implementation of a Central Authentication Server (CAS) to improve ease of use in the WIU computing environment
Zimbra
Western Knowledgebase
WIU Portal
GUAVA
UTECH OPERATIONAL MANUAL PROJECT
Completed a high level operational manual for North Central Association (NCA) accreditation review
SECURITY CAMERA POLICY GROUP
uTech, Administrative Services and University Legal conferred to draft a policy for approval by the President’s Cabinet
FUTURE PLANS
Change Management
Communication Committee
uTech Priorities Website
Central Authentication Server (CAS)
Digital Commons
Digital Signage Communication Project
Pentaho
Performing Arts Center
uTech Communication Needs Assessment
THANK YOU CAMPUS PARTNERS
Administrative Information Management Systems (AIMS)
Apple Systems
Campus Building Representatives
Center for the Application of Information Technologies (CAIT)
Classroom Support Services
College of Arts and Sciences
College of Business and Technology
College of Education and Human Services
College of Fine Arts and Communications
College Technical Representatives (Tech Reps)
Computer Store
Documentation and Publication Services
Electronic Student Services (ESS)
Enterprise Systems
Hardware and Desktop Support Services
Lab Services
Libraries
Network Security
Network Infrastructure
Provost Office
Physical Plant
Registrar’s Office
Quad Cities Technology
Support Center (Help Desk)
Server Systems
Technology Security
Telecommunications
uTech Administration
University Housing and Dining Services
University Union General Building Operations
University Union Office of Conference & Event Services
Web Services