2014 chandos publishing catalogue

CHANDOS PUBLISHING

2014 CATALOGUELEADERS IN LIBRARY

AND INFORMATION MANAGEMENT

www.chandospublishing.com

• Library Management• Information Management

• Business Management• Internet, Web and Social Media

• Asian Studies

ABOUT CHANDOS PUBLISHINGEstablished in 1998 Chandos Publishing is a leading international publisher specialising in the following fields:

Library and Information ScienceLibrary ManagementInformation Management

Chandos’ books are aimed at an international audience of researchers, academics and practitioners concerned with the library and information sector. Our ambitious publishing plans for the future will continue to bring you a range of pragmatic, informative books, professional texts and research monographs. Our books are available worldwide, either direct, via our website, or through booksellers and an international network of agents and representatives. To place an order please use the order form provided at the rear of the catalogue or visit our website at www.chandospublishing.com

Call for authorsWe are always pleased to hear proposals from authors for new books. If there is a subject that does not appear in this catalogue, you can’t find the book you want, or think you could write a book, let us know. Please contact Dr Glyn Jones, Publisher ([email protected]) to discuss further.

Stay informedIf you would like to receive regular updates and new title alerts by e-mail please sign up to our e-mail newsletter at www.woodheadpublishing.com/chandossubscribe

Where is Chandos Publishing?Editorial enquiriesChandos PublishingHexagon House Avenue 4, Station LaneWitneyOX28 4BN, UKTel: +44 1993 848726Fax: +44 1223 893694E-mail: [email protected]

Chandos Publishing is an imprint of Woodhead Publishing Limited

Introducing Chandos Publishing Online...

Chandos Publishing Online is a new electronic resource of library and information science, knowledge management and business information trends, comprising over 345 e-books, in Library and Information Science, Business Management, Internet, Web and Social Media, and Asian Studies. Designed and created after extensive research the site offers extensive features and functionality and is the only platform to offer the complete Chandos Publishing catalogue in one place. For more information e-mail [email protected]

Sales enquiriesWoodhead Publishing Limited80 High StreetSawston CambridgeCB22 3HJ, UKTel: +44 1223 499140Fax: +44 1223 832819E-mail: [email protected]

Business ManagementInternet, Web and Social MediaAsian Studies

• Over 345 titles

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To find how Chandos Publishing Online meets your research needs or to request a trial go to:

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Contents

Denotes titles published from January 2013 onwards.

Available / will be available on Chandos Publishing Online - www.chandospublishingonline.com

Some 2014 covers in this catalogue are draft/holding covers. The colours and image might be different to the final published version.All prices are correct at time of going to press but are subject to alteration without notice.

For further information on our titles please telephone, fax, e-mail, or visit our website:Tel: +44 (0)1223 499140Fax: +44 (0)1223 832819E-mail: [email protected]: www.woodheadpublishing.comWeb: www.woodheadpublishingonline.com

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LIBRARY AND INFORMATION SCIENCE

Library management

Library policy and strategy

Ethical and funding issues for librarians

Library leadership and general management

Quality management, marketing and design

Personal and staff development

Public and other non-academic libraries

Information management

Information literacy and study skills

e-learning and research

Publishing

Electronic and information resources

Internet and web issues for librarians

Digital and digital rights management

Archives, cataloguing and classification

Information architecture and knowledge management

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BUSINESS MANAGEMENT

Business management

INTERNET, WEB AND SOCIAL MEDIA

Web trends

Social media

ASIAN STUDIES

Human resources

General business issues in Asia

China

India

Japan

Thailand

South Korea

Vietnam

Title index

Author index

Order form

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Sign up for our email alerts: www.woodheadpublishing.com/subscribe2 Available / will be available on Chandos Publishing Online

LIBRARY POLICY AND STRATEGY

Strategic Human Resources Planning for Academic LibrariesMichael Crumpton, University of North Carolina at Greensboro, USAChandos Information Professional SeriesHuman resources are a critical issue for academic libraries. Strategic Human Resources Planning for Academic Libraries explores the impact of human resources practices in an academic library setting and how the human resources function is an important and strategic part of the library as an organization. The book looks at different positions, and those human resources practices used to drive a healthy and flexible organization to meet the changing needs of students, faculty and the academic environment. This book addresses leadership issues and how library leaders must utilize human resources as a tool to achieve positive results in the development of service, research, and program initiatives to properly support and gain acceptance within the academic community.

CONTENTSHuman Resources as a strategic partner: HR best practices that apply to libraries; Influence of comparison of other professional disciplines; Role that HR can play in strategic planning; Organizational structures in academic libraries: Roles, responsibilities and competencies at multiple levels; HR tools that support organizational needs; Hiring practices for a new normal; Emerging trends in academic libraries: Changes in staffing expectations; Professional development to keep up with trends; How competencies are impacted by changes; How to plan for the future; The role of library leadership: Embracing new staffing models; Leading staff through repurposes and priority adjustments; Using HR for strategic positioning.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014ISBN: 978 1 84334 764 4 E-ISBN: 978 1 78063 445 6

Approx. £49.50/US$80.00/€60.00www.woodheadpublishing.com/9781843347644

Disaster Planning for LibrariesProcess and guidelinesGuy Robertson, Justice Institute of British Columbia, CanadaChandos Information Professional SeriesLibraries are constantly at risk. Every day, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. Disaster Planning for Libraries provides a practical guide to developing a comprehensive plan for any library. Twelve chapters cover essential areas of plan development; these include an overview of the risks faced by libraries, disaster preparedness and responding to disasters, resuming operations after a disaster and assessing damage, declaring disaster and managing a crisis, cleaning up and management after a disaster and normalizing relations, staff training, testing disaster plans, and the in-house planning champion.

CONTENTSLibraries and Risk; Disaster preparedness; Operational resumption, continuity, and recovery; Damage assessment and strategic alliances; Disaster declaration and crisis management; Clean-up, who, when and how; Post-disaster management of patrons; Normalization of operations; Staff orientation and training; Testing, auditing, updating disaster plans; The in-house planning champion; Pandemic management in libraries; Moisture control vendors and their services; Library security and loss control.



The Preservation and Protection of Library CollectionsA practical guide to microbiological controlsBogdan Zerek, National Library of Poland, PolandChandos Information Professional SeriesPreservation involves a complex of activities including climate, air-quality, and surface control, as well as microbiological control, which is a key part of preserving and protecting library collections. The Preservation and Protection of Library Collections examines microbiological control for preservation of library and archival collections. A supporting tool for conservators, this title should be integrated into conservation and preservation policy.

CONTENTSThe nature of the library collections; Physical and chemicals factors - impact on microbiological issues; Biological factors; Methods of the microbiological control of the air; Methods of the microbiological control of the objects; Methods of disinfection of the objects; Methods of microbiological control and evaluation of the collections; Disaster response; Vocabulary; Appendices; Literature and references.



24/7 ReferenceGlobal partnershipsSusan McGlamery, QuestionPoint Programs, USAChandos Information Professional SeriesCollaboration and cooperation has become the most frequently used method by which libraries can leverage scarce resources in order to meet an increasingly demanding user base. 24/7 Reference examines the role of cooperative reference in today’s information space by taking an in-depth look at the world’s largest collaborative reference service, the 24/7 Reference Cooperative. The book discusses how the Cooperative provides a 24 hour live chat reference service through the coordinated efforts of over 1,400 participating libraries in the US and the UK. The Cooperative’s continued success, challenges and roles in a Web 2.0 world are also explored.

CONTENTSThe role of cooperation in virtual reference services; Issues with virtual reference cooperation; The future – reference and the community.



After the BookInformation services for the 21st CenturyGeorge Stachokas, Purdue University Libraries, USAChandos Information Professional SeriesLibraries and librarians have been defined by the book throughout modern history. What happens when society increasingly lets print go in favour of storing, retrieving and manipulating electronic information? What happens after the book? After the Book explores how the academic library of the 21st Century is first and foremost a provider of electronic information services. Contemporary users expect today’s library to provide information as quickly and efficiently as other online information resources. The book argues that librarians need to change what they know, how they work, and how they are perceived in order to succeed according to the terms of this new paradigm.

CONTENTSIntroduction: The challenge of electronic resources; Diversions and half measures; The problem for libraries in the 21st Century: The need to accept a paradigm shift; Solving the problem. Part 1 Professional identity and preparation; Solving the problem. Part 2 Reorganizing libraries to serve users; Solving the problem. Part 3 Adapting to scarcity; The Digital Divide; Conclusion.




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The Machiavellian LibrarianWinning allies, combating budget cuts, and influencing stakeholdersEdited by Melissa K Aho, University of Minnesota and Erika Bennett, Capella University, USAChandos Information Professional SeriesDo librarians ‘rock the boat’? Do they challenge those around them to win influence and advantage? Why is it that librarians are little found on the ‘influence’ grid of personality assessment tests? The Machiavellian Librarian offers real life examples of librarians who use their knowledge and skill to project influence, and turn the tide in their, and their library’s, favour. Authors offer first hand and clear examples to help librarians learn to use their influence effectively, for the betterment of their library and their career.

CONTENTSVisualizing data; Networking; Capturing the value of online/digital holdings; Capturing the value of online/digital help services; Strategic alignment; Influence without authority-making fierce allies; Communicating results in accessible language; User-centred planning; Using accreditation and regulation reporting to better position the library; Political positioning; Outcome assessment.



Reinventing LibrarianshipTurning a profession inside out to create tomorrow’s needed knowledge expertsCarl Grant, CARE Affiliates and Virginia Tech University Libraries, USAChandos Information Professional SeriesTomorrow the world will need people skilled in lifelong knowledge creation and management. The profession of librarianship offers the foundations for those who can lead and train others in these new skill sets, but it is a challenging time for the profession. Reinventing Librarianship argues that through a mix of reform and reinvention, librarians can take their profession forward to provide the needed value and differentiation over traditional knowledge access. This title examines issues surrounding these opportunities, building a detailed roadmap of the needed transformation, the result of which will be librarians seen as key players in meeting society’s need for skilled knowledge creators and experts.

CONTENTSThe state of the information industry and users; State of librarians and libraries today; Librarian education reforms; What should be the future of librarianship? Conclusion.



Managing Academic LibrariesPrinciples and practiceSusan Higgins and Mary Bolin, University of Southern Mississippi, USAChandos Information Professional SeriesAimed at professionals within the Library and Information Services (LIS) interested in learning more about the management of academic libraries and written against a backdrop made up of the changes that digital technology has brought to academic libraries, this book uncovers how the library has changed its meaning from a physical icon to a virtual icon and its effect on culture.

CONTENTSPart 1 Principles of academic library service: The standards and intellectual freedom principles: Information literacy classes and faculty research support; Academic library 2.0; Student learning through social relationships; Collaboration and the role of professional organizations. Part 2 Practices of academic libraries technology is acknowledged as the driving force of the library’s function and the practice of academic librarianship: Privacy and intellectual freedom; Writing collection development policies; Establishing collection development priorities and allocating funds; Bridging academic units; Designing budgets; Committee work; Supervising and appraising staff; Relationships with state library associations; Relationships with vendors. Part 3 Professionalism: Managerial development and career paths: Instructional culture; Leadership development; Grant writing and networking; Legal issues; The future of the academic library.



Making a Collection CountA holistic approach to library collection managementSecond editionHolly Hibner, Plymouth District Library and Mary Kelly, Salem-South Lyon District Library, USAChandos Information Professional SeriesMaking a Collection Count takes a holistic look at library collection management, connecting collection management activities and departments, and instructs on how to gather and analyse data from each point in a collection’s lifecycle. The result is a quality collection that is clean, current, and useful. The second edition includes expanded information on collection metrics, digital collections, and practical advice for managing collections efficiently when time and resources are tight. It also includes more real-life examples from practicing librarians in areas such as workflow analysis, collection budgets, and collection management techniques.

CONTENTSLife cycle of a collection; Understanding your workflow; Collecting metrics; Physical inventory; Collection objectives and bookmarks; Collection organization; Collection budgets; Marketing collections; Everything is connected.

220 pages 234 x 156mm (6 x 9) paperback 2013ISBN: 978 1 84334 760 6 E-ISBN: 978 1 78063 441 8

£47.50/US$80.00/€55.00www.woodheadpublishing.com/9781843347606

Optimizing Academic Library Services in the Digital MilieuDigital devices and their emerging trendsBrendan Ryan, Rhode Island College, USAChandos Information Professional SeriesThe digital is the new milieu in which academic libraries must serve their patrons; but how best to utilize the slew of digital devices and their surrounding trends? Optimizing Academic Library Services in the Digital Milieu identifies best practices and strategies for using digital devices (such as tablets, e-readers, and smartphones) and copyrighted materials in academic libraries. Special consideration is given to e-books, iBooks, e-journals, and digital textbooks. This title describes how academic libraries can remain current, nimbly addressing user needs.

CONTENTSOverview to the state of technology in academic libraries. Part 1 Digital Rights Management (DRM). Part 2 Practical approaches to e-content for librarians. Part 3 Emerging pedagogy and technology; Conclusion: Remaining nimble and adaptable to survive in the digital milieu.



The Patron-Driven LibraryA practical guide for managing collections and services in the digital ageDee Ann Allison, University of Nebraska-Lincoln, USAChandos Information Professional SeriesLibraries in the USA and globally are undergoing quiet revolution. Libraries are moving away from a philosophy that is collection-centered to one focused on service. Technology is key to that change. The Patron-Driven Library explores the way technology has moved the focus from library collections to services, placing the reader at the center of library activities. The book reveals the way library users are changing, and how social networking, web delivery of information, and the uncertain landscape of e-print has energized librarians to adopt technology to meet a different model of the library while preserving core values.

CONTENTSPart 1 Libraries and library users changing with the times: From the White House conferences and the golden age of libraries to challenges for libraries in the age of digital information; A culture of technology. Part 2 The rise of the librarian: service over collections: A focus on readers; Information literacy and social networks; Collaborative collections; The librarian as advocate; Metrics for decisions; The extensible library; Digital collections; Data repositories, open source and the library; The new professional librarian; Whither the library?




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Academic Libraries in the US and ChinaComparative studies of instruction, government documents, and outreachHanrong Wang and Bethany Latham, Jacksonville State University, USAChandos Information Professional SeriesAcademic Libraries in the US and China compares current practices within Library and Information Science (LIS) in the USA and China, giving a historical overview of instruction, government documents, and outreach in academic libraries. Chapters examine trends and anticipate the future, offering an authoritative overview which libraries can use as a template for immediate and successful implementation and integration into current library workflows, as well as for future planning.

CONTENTSInstruction in American academic libraries; Instruction in Chinese academic libraries; Government publications in American academic libraries; Government publications in Chinese academic libraries; Outreach in American academic libraries; Outreach in Chinese academic libraries; Conclusion: A comparative analysis of US and Chinese academic libraries.



Chinese Librarianship in the Digital EraChandos Information Professional Series

Edited by Conghui Fang, Nanjing University of Science and Technology, ChinaChandos Information Professional SeriesThe library in China has been transformed by rapid socioeconomic development, and the proliferation of the Internet. The issues faced by Chinese libraries and librarians are those faced by library practitioners more globally, however China also has its own unique set of issues in the digital era, including developmental imbalance between East and West, urban and rural areas, and availability of skilled practitioners. Chinese Librarianship in the Digital Era is the first book on Chinese libraries responding to these issues, and more.

CONTENTSHistorical review of Chinese libraries; The Chinese library’s digital environment; The digital library in China; Digital copyright in China and libraries; The Tao and utensils debate: the core value of a library; Public library: The silhouette of China’s social public service; Academic libraries: Focusing on service; Library consortia in China: Cooperation, sharing, and reciprocity; Future prospects.



Excellence in the StacksStrategies, practices and reflections of award-winning librariesEdited by Jacob Hill and Susan Swords Steffen, Elmhurst College, USAChandos Information Professional SeriesExcellence in the Stacks details the philosophies, practices and innovations of award-winning libraries over the last ten years. Using the Association of Research and College Libraries Excellence in Academic Libraries Award standards as guidelines for exploring librarianship, this book gathers the perspectives of all types of librarians at all levels of employment. By highlighting winners’ holistic approaches it helps define and focus the energies of college libraries in their pursuit of outstanding service and increased valuation by their parent institution.

CONTENTSMeasuring the “excellence” of librarianship at Earlham College; Graduate services at the Newman Library; The evolving liaison model at Mount Holyoke College; Fast-forward: The transformation of excellence; In unison with our communities and with each other: Striving for excellence in college librarianship; Looking outward: Partnerships and outreach at Hollins University; The A.C. Buehler Library at Elmhurst College: Handcrafted academic library services; Success through community: Engagement at Grinnell College Libraries; Excellence at Champlain: Spending Groundhog Day in the Kuhlthau model; Afterword: Academic library value and the college library.



How Libraries Make Tough Choices in Difficult TimesPurposeful abandonmentDavid Stern, Illinois State University, USAChandos Information Professional SeriesContemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment. How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions.

CONTENTSConsidered and effective leadership; Preparing for analysis; A few important analysis techniques; Understanding and utilizing data and statistical reports; Environmental scans and the power of best practices; Key management skills that contribute to organizational leadership and direction.



Achieving Transformational Change in Academic LibrariesStephen Mossop, University of Exeter, UKChandos Information Professional SeriesAcademic libraries undergo episodes of strategic change. Transformational change may be seen as fundamentally different from other kinds of change. A part of this process is often deep level cultural change. At the individual level this may be traumatic, but at the strategic level, such change can prove essential. Achieving Transformational Change in Academic Libraries explores the purpose and nature of ‘Transformational Change’ and its exponents, and discusses the benefits and limitations of its place in an academic library setting.

CONTENTSPart 1 Transformational change: Planning, processes and people: So what is ‘Transformational Change’? Organisational resistance to change: ‘I wouldn’t start from here!’; Staff resistance to change: ‘That’s not how we do things here…’; It’s all about the people; When does it all end? Part 2 Transformational change: Case studies: Transforming library services: The University of Exeter experience; Leadership to transform our library: A case study from the University Library, University of Saskatchewan, Canada; Transforming library services: the University of Central Lancashire experience.



New Directions for Academic Liaison LibrariansAlice Crawford, University of St Andrews Library, UKChandos Information Professional SeriesAimed at practitioners and students of librarianship, this book is about interesting and unusual practical projects currently being run academic liaison librarians. It shows how liaison librarians can extend their roles beyond the established one of information literacy teaching and showcases areas in which they can engage in collaborative ventures with academic and administrative staff. Designed to excite and inspire, New Directions for Academic Liaison Librarians demonstrates the potential of the liaison role and emphasises the need for flexibility, imagination and initiative in those who hold these posts.

CONTENTSLiaison in the wider world: A medical librarian in Malawi; Liaison and bibliometric support: The UK Research Assessment Exercise; Liaison and virtual worlds; Liaison and digital scholarship; Liaison and open access journals; Liaison and community outreach: A Friends of the Library Group; Liaison and library buildings.




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Managing Intellectual Capital in LibrariesBeyond the balance sheetPetros Kostagiolas, Ionian University, GreeceChandos Information Professional SeriesAimed at library practitioners and academics of all levels, Managing Intellectual Capital in Libraries explores the exciting area of intellectual capital management in libraries. The book provides guidelines, methods and techniques for managing intellectual capital in a library environment. Analysis is accompanied by examples and case studies for intellectual capital utilization in libraries. New knowledge and skills are a prerequisite for library management practitioners and researchers in order to fully realize intellectual capital.

CONTENTSLibraries in the knowledge economy: Introducing intellectual capital concepts; Libraries’ Worlds of Production and intellectual capital utilization; Identifying and categorizing intellectual capital in libraries; Measuring libraries’ intellectual capital; Financial valuation and reporting of intellectual capital in libraries; Survival analysis for libraries’ intellectual capital resources; Putting it all together: Summary and final thoughts for further research.



Designing Effective Library TutorialsA guide for accommodating multiple learning stylesLori Mestre, University of Illinois at Urbana-Champaign, USAChandos Learning and Teaching Series No. 8Learning styles are relevant for students in the online environment. Designing Effective Library Tutorials presents studies, practical suggestions and examples to assist librarians and faculty as they develop online instruction, tutorials and learning objects, for students from diverse learning styles. Geared for the practitioner working in online learning, the book provides a summary of the current literature covering the relevance of learning styles for students in the online environment, and presents best practices for designing effective online tools for diverse learners, including suggestions for assessment of online learning.

CONTENTSThe learning styles debate: Do we need to match up learning styles with presentation styles? Overview of learning style theories and learning style results from the Mestre study; The intersection of culture and learning styles; The need for learning object development; Current practice: categories and features of library tutorials; Effective design of learning objects; Pedagogical considerations for tutorials; Interactivity options for tutorials; Assessment of learning objects; The value and process of usability studies; Marketing learning objects for broad visibility; Resources.



Electronic Resource ManagementPractical perspectives in a new technical services modelAnne Elguindi and Kari Schmidt, American University Library, USAChandos Information Professional SeriesA tremendous shift is taking place in libraries towards purchasing e-resources, with the bulk of materials spending being allocated to e-resource acquisition. Electronic Resource Management tackles the central issues with the concepts of the access and management of electronic resources. It highlights the different kinds of e-resources, from e-serials and e-books to databases and digital collections that continue to bring new developments to a field that requires different systems and skills than those needed for print resources.

CONTENTSEmerging technical services models in the context of the past; Electronic resource management: Staffing and workflow; Electronic resource management systems: Implementation and transformation; Discovery systems, layers and tools, and the role of the electronic resource librarian; Academic library consortia and the evolving role of electronic resources and technology; Conclusion: e-books and the future of technical services.



Library Classification Trends in the 21st CenturyRajendra Kumbhar, University of Pune, IndiaChandos Information Professional Series

‘This book would serve as a good introductory textbook for a library science student or as a reference work on the types of classification currently in use.’

College and Research Libraries

Library Classification Trends in the 21st Century traces development in and around library classification as reported in literature published in the first decade of the 21st century. It reviews literature published on various aspects of library classification, including modern applications of classification such as internet resource discovery, automatic book classification, text categorization, modern manifestations of classification such as taxonomies, folksonomies and ontologies and interoperable systems enabling crosswalk. The book also features classification education and an exploration of relevant topics.

CONTENTSKnowledge organisation and knowledge organisation systems; Classification and its uses; Construction of classification schemes; General classification schemes; Special classification schemes and classification of non-bibliographic entities; Automatic book classification, reclassification and non-classificatory approaches to knowledge organisation; Classification education; Modern knowledge organisation systems and interoperability; Text categorisation; Classification: Theories, research trends and personalities.



Library Technology and User ServicesPlanning, integration, and usability engineeringAnthony Chow and Tim Bucknall, University of North Carolina, USAChandos Information Professional Series

‘The authors synergize their expertise on information technologies and user library services to produce this welcome resource.’

An Leabharlann: The Irish Library

‘This book provides a systematic approach to challenges with planning, budgeting and integrating technology into public, academic and school libraries.

One of the main strengths of this book is its layout and easy to read style.’

Australian Academic & Research Libraries

CONTENTSStone tablets, paper and the Internet: The same old library? Strategic planning, organizational goals and technology: What and for whom? Customized fashion: Finding the right fit; Technology and budgeting; Evaluation: Is technology meeting the needs of the organization’s users? Emerging technology trends in libraries.



Strategic Business Development for Information Centres and LibrariesMargareta Nelke, I.C. at Once, SwedenChandos Information Professional SeriesThis book is aimed at guiding managers towards systematic approaches to improve and facilitate necessary strategic business development and planning. Conditions in the workplace for the Library and Information Services (LIS) are rapidly changing: many organizations are experiencing budget restrictions as well as stakeholders questioning the value of the services. Strategic Business Development for Information Centres and Libraries offers methods and tools for LIS departments to ensure value and benefits are delivered to the parent organization. It argues that LIS must be prepared to change according to the parent organization’s needs, to develop strategies for important activities and to seek alliances among key stakeholders. It also offers information on the best practice from five top-performing international LIS units.

CONTENTSThe necessary business development and planning; Leadership and change management; Competitive intelligence; Business concept and information strategies; The Business plan; Strategic goals, measurement and evaluation; Implementation of strategic decisions; Tools; Changes and challenges.





Academic Branch Libraries in Changing TimesNevenka Zdravkovska, University of Maryland, USAChandos Information Professional Series

‘The thorough efforts of the author’s quality research, combined with her experience and knowledge of the topic, make this a very comprehensive, well-researched text.’

‘After reading this text I now have a very comprehensive and balanced understanding of the topic. Overall, this is a very interesting and informative text.’

The Australian Library Journal

Are academic branch libraries going to be extinct in the near future? In these difficult economic times, when collections are digitized rapidly, is there still a need for a separate unit within proximity to the department, school, or college with a subject-based or subject-specific collection? Academic Branch Libraries in Changing Times gives a brief historical overview of the role of a branch academic library. It reviews the current situation from a practitioner’s point of view and suggests solutions for the future.

CONTENTSHistorical overview of academic branch libraries; Types of branch libraries; Most common subject branch libraries; Assessment/review of viability of branch libraries; Future of academic branch libraries.



Convergence of Libraries and Technology OrganizationsNew information support modelsChristopher Barth, Luther College, USAChandos Information Professional SeriesThis book describes and discusses the convergence of library and technology support in higher education. Over the past 15 years, a number of institutions have pursued merging library and technology services into a single information support organization. Convergence of Libraries and Technology Organizations provides useful and practical guidance on converged information organizations as an effective response to change in the information profession.

CONTENTSContext for convergence: Arriving at the delta; Assessing possibilities for convergence: Reading the river; Professional culture and politics: Conflict at the helm; Staffing for convergence: Crew selection; Specialization versus generalization: Crew assignments; Organizational design in converged organizations: Streamlining the vessel; The process of converging: Riding the river; Future evolutions of information service organizations: Around the bend in the river.



Libraries for UsersServices in academic librariesLuisa Alvite and Leticia Barrionuevo, University of León, SpainChandos Information Professional SeriesCONTENTSAcademic library services: quality and leadership; Users: learning and researching in the digital age; Academic libraries over the last few years; The challenge of enhancing traditional services; User-centred libraries.



An Overview of the Changing Role of the Systems LibrarianSystemic shiftsEdited by Edward Iglesias, Central Connecticut State University, USAChandos Information Professional SeriesCONTENTSDigital culture: The shifting paradigm of systems librarians and systems departments; Patchwork redux: How today’s systems librarians enrich the weave of library culture; Library automation and open source software in Italy: An overview; Geeks and Luddites: Library culture and communication. The current environment: The status of the field; Building winning partnerships with vendors; Enterprise computing and the library: Managing the transition; Enterprise computing and the library: Managing the transition; Doing more with more: Systems, services and emerging technologies.



Transforming Research Libraries for the Global Knowledge SocietyEdited by Barbara Dewey, University of Tennessee Libraries, USAChandos Information Professional Series

‘The book presents an optimistic perspective of research libraries that should emerge from the transformational processes with increased responsibilities and possibilities to face them.’

Information Research

CONTENTSTransforming research libraries: An introduction. Part 1 Framing the twenty-first century research library: Advancing from Kumbaya to radical collaboration: Redefining the future research library; Will universities still need libraries (or librarians) in 2020? Transforming research libraries: Piano, piano, siva lontano; The transformation of academic libraries in China. Part 2 Organization and the university context: Organizational and strategic alignment for academic libraries; Building key relationships with senior campus administrators. Part 3 Partners and collaborative environments: Partnerships and connections; Common spaces, common ground: Shaping intercultural experiences in the learning commons. Part 4 Creating accessible and enduring scholarship: New modes of scholarly communication: Implications of Web 2.0 in the context of research dissemination; New modes of scholarly communication: Implications of Web 2.0 in the context of research dissemination; Confronting challenges of documentation in the digital world: The Human Rights Documentation Initiative at the University of Texas.



Visionary Leaders for InformationArthur Winzenried, Charles Sturt University, Australia

CONTENTSTowards an organisational theory for information professionals; Manager or leader? The scenarios; Identifying the issues; Conclusions.



Libraries and IdentityThe role of institutional self-image and identity in the emergence of new types of librariesJoacim Hansson, Växjö University, SwedenChandos Information Professional SeriesCONTENTSThe institutional identity of libraries – a theoretical framework; Traditional libraries and traditional librarians; New libraries and new librarians? Libraries (and society) go digital; Libraries, identity and change; Coda.



Gatekeepers of KnowledgeA consideration of the library, the book and the scholar in the Western worldMargaret Zeegers, University of Ballarat and Deirdre Barron, Swinburne University of Technology, AustraliaChandos Information Professional Series

‘Descriptively titled, thought provoking and easily read, this book is a gem.’


CONTENTSFrom the agora to the scriptoria; From the scriptoria to the printery; From the printery to the bookshelves; From the bookshelves to the study; Scholars of the second millennium.



Practical and Effective Management of LibrariesIntegrating case studies, general management theory and self-understandingRichard Moniz, Jr., Johnson & Wales University, USAChandos Information Professional SeriesCONTENTSHistory of managerial thought: A brief overview; Psychology and knowing oneself: How do these affect management and decision-making? Motivating employees and fostering diversity; Organizational culture and socialization processes; Communication; Decision-making and leadership.





Imagine Your Library’s FutureScenario planning for libraries and information organisationsSteve O’Connor, Hong Kong Polytechnic University and Peter Sidorko, The University of Hong Kong, Hong KongChandos Information Professional SeriesCONTENTSWhat are scenarios? The complexities of our informational environment; The future and the past: Models are changing; Understanding choices; Toward a new way of thinking; Designing your process; Scenarios and implementation; Choice, chance and (less than) certainty; Case studies; Implementation and the impact of change.



Freedom of Information and the Developing WorldThe citizen, the state and models of opennessColin Darch and Peter G Underwood, University of Cape Town, South AfricaChandos Information Professional SeriesCONTENTSDeveloping countries and freedom of information; The diffusion problem and the semantic shift; Compliance and the impulse to secrecy; Freedom of information as a human right; Struggles for freedom of information in countries in transition; Struggles for freedom of information in Africa; From adversarialism to FoI 2.0.



Learning CommonsEvolution and collaborative essentialsEdited by Barbara Schader, ConsultantChandos Information Professional SeriesCONTENTSFrom Information Commons to Learning Commons and learning spaces: An evolutionary context; Circle of service: A collaborative Information Commons planning model; The Information Commons at the University of Calgary: Building on collaboration: A case study; Building for learning: Synergy of space, technology and collaboration; The Saltire Centre and the Learning Commons concept; Transforming library space for student learning: The Learning Commons at Ohio University’s Alden Library; Supporting the Learning Commons concept in ‘real life’; Putting learners at the centre: The Learning Commons journey at Victoria University; Improving student life, learning and support through collaboration, integration and innovation; The Information Commons at the University of Auckland; Improving student life, learning and support through co-location, collaboration, integration and innovation; Beyond Facebook: Thinking of the Learning Commons as a social network.

468 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 312 7 E-ISBN: 978 1 78063 124 0£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 313 4


Scientific LibrariesPast developments and future changesTomas Lidman, Ministry of Culture, SwedenChandos Information Professional Series

‘The reader could not have a safer pair of hands to lead libraries on that particular journey.’

LCR

CONTENTSNot like the old days – the dawning of a new era: The 1970s; From cards to computers: The 1980s; A decade of optimism: 1990–2000; Harvest time: 2000–2007; The challenges for libraries in the future.


hardback ISBN: 978 1 84334 269 4


Acquisitions Go GlobalAn introduction to library collection management in the 21st centuryJim Agee, University of Northern Colorado, USAChandos Information Professional SeriesCONTENTSCampus and community; Collection evaluation; Selection of materials; Collection management; Financial considerations; Book chain development; Vendor assessment; Speculations about the future.


hardback ISBN: 978 1 84334 327 1


The Academic Research Library in a Decade of ChangeReg Carr, former head of Bodleian Library, University of Oxford, UKChandos Information Professional Series

‘…a timely and incisive book that should inform practitioners, students and policy-makers.’


CONTENTSThe strategic issues: An overview; Towards the academic digital library: The role of the Joint Information Systems Committee; What users want; Case study: Modernising Oxford’s libraries for the new millennium; Innovation, cooperation, integration: The defining influence of the eLib programme; Working together for strategic advantage: Research library consortia in the digital age; The past, present and future of the book; Case study: Library fundraising in Oxford; Scholarly communications and the research library in the digital world; The digital data deluge: The challenge of e-Science; Overcoming transience: Digital preservation for the long-term future; Case study: The Bodleian Library from Gutenberg to Google.


hardback ISBN: 978 1 84334 246 5


The Human Side of Reference and Information Services in Academic LibrariesAdding value in the digital worldEdited by Lesley Farmer, California State University Long Beach, USAChandos Information Professional SeriesCONTENTSTechnology impact on information needs and behaviours of the academic community; Technology impact on reference and information services staffing; Technology impact on reference resources; Technology impact on packaging reference and information; Technology impact on physical access to reference and information services; Technology impact on intellectual access for reference and information services; Technology impact on evaluating reference and information services.


hardback ISBN: 978 1 84334 258 8

£65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342571

Improving Library Services to People with DisabilitiesEdited by Courtney Deines-Jones, Consultant, USAChandos Information Professional Series196 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 286 1 E-ISBN: 978 1 78063 105 9£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 287 8


Building BridgesCollaboration within and beyond the academic libraryAnne Langley, Edward Gray, Duke University and K T L Vaughan, University of North Carolina, USAChandos Information Professional Series164 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 151 2 E-ISBN: 978 1 78063 082 3£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 200 7




Libraries in the Twenty-First CenturyCharting directions in information servicesStuart FergusonTopics in Australasian Library and Information Studies No. 27404 pages 275 x 216mm (8 x 11) paperback 2007ISBN: 978 1 876938 43 7 E-ISBN: 978 1 78063 281 0


Faculty-Librarian RelationshipsPaul Jenkins, The College of Mount St. Joseph, USAChandos Information Professional Series196 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 116 1 E-ISBN: 978 1 78063 079 3£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 117 8


Law, Libraries and TechnologyMark Van Hoorebeek, Sheffield University, UKChandos Information Professional Series164 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 071 3 E-ISBN: 978 1 78063 076 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 072 0


The Role of the Academic LibrarianAnne Langley, Edward Gray, Duke University, USA and K T L Vaughan, University of North Carolina, USAChandos Information Professional Series176 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 057 7 E-ISBN: 978 1 78063 060 1£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 058 4


Setting Up a New Library and Information ServiceKirby Porter, Northern Ireland Civil Service, Northern IrelandChandos Information Professional Series176 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 053 9 E-ISBN: 978 1 78063 062 5£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 054 6


ETHICAL AND FUNDING ISSUES FOR LIBRARIANS

The Machiavellian LibrarianWinning allies, combating budget cuts, and influencing stakeholdersEdited by Melissa K Aho, University of Minnesota and Erika Bennett, Capella University, USAChandos Information Professional SeriesDo librarians ‘rock the boat’? Do they challenge those around them to win influence and advantage? Why is it that librarians are little found on the ‘influence’ grid of personality assessment tests? The Machiavellian Librarian offers real life examples of librarians who use their knowledge and skill to project influence, and turn the tide in their, and their library’s, favour. Authors offer first hand and clear examples to help librarians learn to use their influence effectively, for the betterment of their library and their career. Opening chapters cover visualizing data, as well as networking and strategic alignment. Following chapters discuss influence without authority-making fierce allies, communicating results in accessible language and user-centred planning. Closing chapters address using accreditation and regulation reporting to better position the library, as well as political positioning and outcome assessment.

CONTENTSVisualizing data; Networking; Capturing the value of online/digital holdings; Capturing the value of online/digital help services; Strategic alignment; Influence without authority-making fierce allies; Communicating results in accessible language; User-centred planning; Using accreditation and regulation reporting to better position the library; Political positioning; Outcome assessment.



Library Scholarly Communication ProgramsLegal and ethical considerationsIsaac Gilman, Pacific University, USAChandos Information Professional SeriesLibraries must negotiate a range of legal issues, policies and ethical guidelines when developing scholarly communication initiatives. Library Scholarly Communication Programs is a practical primer, covering these issues for institutional repository managers, library administrators, and other staff involved in library-based repository and publishing services.

CONTENTSPart 1 Libraries and scholarly communication: The evolution of scholarly communication programs. Part 2 Institutional repositories: Overview of repository-based services; Institutional repositories and intellectual property; Research ethics; Privacy and propriety; Repository policies. Part 3 Library publishing services: Overview of library publishing services; Ethical and legal issues in journal publishing; Publication ethics; Intellectual property and publishing; Publishing policies. Part 4 The road forward: Building sustainable programs.



Diversity Programming and Outreach for Academic LibrariesKathleen Hanna, Mindy Cooper and Robin Crumrin, Indiana University – Purdue University Indianapolis, USAChandos Information Professional Series

‘…this book can stimulate ideas of how libraries of all types may contribute proactively to community outreach.’


This book outlines issues surrounding diversity among students, faculty, and staff and how one urban university library is working to embrace and celebrate the diversity found in its building, on campus, and in the local community. This book illustrates how universities are uniquely situated to engage students in discussions about diversity and how academic libraries in particular can facilitate and ease these discussions. A Diversity Council and the projects and programs it has developed have been instrumental in this work and may serve as an inspiration and launch pad for other libraries.

CONTENTSIntroduction to diversity in academic libraries; Creating a diversity council; Institutionalizing student involvement in library initiatives; Examples of diversity programming and outreach; Building bridges: Developing the International Newsroom; Sharing the wealth: Other library departments and diversity initiatives; Assessing programming and outreach; Challenges and opportunities to continued diversity initiatives.




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Private Philanthropic Trends in Academic LibrariesLuis Gonzalez, City University of New York, USAChandos Information Professional SeriesPrivate Philanthropic Trends in Academic Libraries is written with the senior library administrator and the development officers of academic institutions in mind. Chapters provide a historical perspective of the funding trends of the private philanthropic foundations and corporate giving programs towards academic libraries during the first decade of the 21st century. Library fundraisers and library administrators are presented with the information needed to start the process of selecting which grant maker agencies to approach. Chapters discuss which grant-making philanthropic foundations and corporate-giving programs will be more receptive to grant monies to library projects, which types of library projects they will be more likely to fund, and how to approach these agencies in order to increase the possibilities of receiving grant awards from them.

CONTENTSAcademic libraries in the twenty-first century; Fundamentals of fund-raising: Fund-raising for academic libraries; Changes in the funding landscape of libraries in the 1970s and 1980s; The challenge of new technologies and information delivery changes in the academic library landscape; Private philanthropy and academic libraries in the 1990s; Private philanthropy and academic libraries in the first decade of the twenty-first century; Friends of the library; The fund-raising challenge: creating a development program for the academic library and the role of the library’s CEO; The future of academic libraries is intertwined with private philanthropy.



Freedom of Information and the Developing WorldThe citizen, the state and models of opennessColin Darch and Peter G Underwood, University of Cape Town, South AfricaChandos Information Professional SeriesCONTENTSDeveloping countries and freedom of information; The diffusion problem and the semantic shift; Compliance and the impulse to secrecy; Freedom of information as a human right; Struggles for freedom of information in countries in transition; Struggles for freedom of information in Africa; From adversarialism to FoI 2.0.



Libraries and SocietyRole, responsibility and future in an age of changeEdited by David Baker and Wendy Evans, University of St Mark & St John, UKChandos Information Professional Series

‘It is a must read for thinking librarians, library scholars and policy makers.’

The Library Herald

CONTENTSLibraries, society and social responsibility; I wouldn’t start from here … provision and use of UK libraries; From people flows to knowledge flows; Scholarly communication and access to research outputs; Free and equal access: A conundrum for the information society; The more they change, the more they stay the same: Public libraries and social inclusion; Widening access to information: The haves and the have-nots? Tackling inequalities around the globe: The challenge for libraries; Islands in the cloud: Libraries and the social life of information; From the passive library to the learning library – it’s an emotional journey; The modern academic library; Libraries and distance education; Syllabus independence and the library; Libraries in the information society: Cooperation and identity; Children’s reading habits and attitudes; The user of tomorrow: Young people and the future of library provision; Redefining the librarian; Redefining librarianship; The future of librarians in the workforce: A US perspective; The value of libraries: The relationship between change, evaluation and role; The future of and for library and information services: A public library view; The future of public libraries and their services: A Danish perspective; Library landscapes: Digital developments; Towards Library 2.0: Building the library of the future; Library 2050.



More Than a Thank You NoteAcademic library fundraising for the dean or directorKimberly Thompson, University of California and Karlene Jennings, College of William and Mary, USAChandos Information Professional Series

‘an accomplished overview of fundraising...offers much food for thought’

Biblioteche oggi

CONTENTSYou as the fundraiser; Your fundraiser; Your library staff; Your special collections (and other unique features); Your Friends of the Library; Your advisory council; Your library patrons; Your central development team and other development officers; Your campus community; Your administration; Your community; Your donors are unique; You and crisis management; What your fundraiser wants you to know; Conclusion: Putting it all together.



The Politics of Libraries and LibrarianshipChallenges and realitiesEdited by Kerry Smith, Curtin University of Technology, AustraliaChandos Information Professional Series

‘…very good examples of demonstrating how copyright can hinder a productive use of information assets in developing countries.’

Journal of Librarianship and Information Science

CONTENTSPart 1 An international political framework for libraries: An international political framework for libraries; Intellectual property – benefit or burden for Africa? The CI study on copyright and access to knowledge. Part 2 Politics and funding for libraries: Some international examples: Political realities and the English public library service; Public library development in New South Wales; Libraries in the South Pacific; Staying alive in a political world: The case of libraries and information centres in Nigeria; Libraries and politics – Danish reflections and examples; The political framework for public libraries in the Netherlands. Part 3 Library education: A unified approach to the teaching of library studies; Is library course accreditation a political necessity?


hardback ISBN: 978 1 84334 344 8


Global Information InequalitiesBridging the information gapEdited by Deborah Charbonneau, Wayne State University, USAChandos Information Professional SeriesCONTENTSPart 1 Information mobilisation: Social and economic development: Sustainable access: An international perspective; Developing a model for library resource sharing in China’s rural communities; Braving rapids and winding timber-tracks: Towards equitable access to information for libraries in Sarawak; Community resource centres in Mtwara, Lindi and Ruvuma regions in Tanzania: An evaluation of their development needs, usefulness, and the way forward. Part 2 Information empowerment: Equitable access and civic engagement: Is there a moon in the United States? Information reception, flow and use in rural villages on the Amazon river basin of Peru; Libraries and citizen participation in Chile: I have the right to know; Equity and access: Is countrywide access to databases an option? Part 3 Social inclusion: Inclusive library services for those with sensory and learning disabilities: Working together to provide an inclusive library service: A Canadian model; Copyright: Are people with sensory disabilities getting a fair deal? Part 4 Information divides: Challenges and opportunities for a global information society: Bookmobiles: Providing equitable service to all; When the knowledge ditch is dug by our own hands: Libraries, indigenous peoples, and strategic information; MedlinePlus Go Local: Connecting at-risk populations with health care services; Barriers to free and equal access to information: Implications for being informed in sub-Saharan Africa.


hardback ISBN: 978 1 84334 362 2



NEW


Library Project FundingA guide to planning and writing proposalsJulie Carpenter, ConsultantChandos Information Professional Series

‘…an excellent contribution to the bookshelves of practicing LIS professionals, academics and researchers. …highly recommended as essential reading for all LIS profesionals facing any need to apply for funding. I believe it also should be brought to the attention of LIS students.’

Online Information Review

CONTENTSDefining and testing the project idea; Matching project ideas to funding opportunities; Building partnerships; Assembling evidence in support of your proposal; Setting project aims, objectives and outcomes; Project planning; Project planning techniques and tools; Monitoring, evaluation and impact assessment; Writing effective project proposals.


hardback ISBN: 978 1 84334 381 3


Improving Library Services to People with DisabilitiesEdited by Courtney Deines-Jones, Consultant, USAChandos Information Professional SeriesCONTENTSImproving library services to people with print disabilities: The role of technology in public libraries; Library services to people with special needs: A discussion of blind and visually impaired people as an exemplar; Library services to people who are deaf; Adaptive technology for people with physical disabilities using information and communications technology; Reaching people with disabilities in developing countries through academic libraries; Finding the means to improve services; Low-cost/no-cost ways to improve service right now; Further reading and resources.


hardback ISBN: 978 1 84334 287 8


A Handbook of Ethical PracticeA practical guide to dealing with ethical issues in information and library workDavid McMenemy, Alan Poulter and Paul Burton, Strathclyde University, UKChandos Information Professional Series172 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 230 4 E-ISBN: 978 1 78063 102 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 231 1


Librarianship and Human RightsA twenty-first century guideToni Samek, University of Alberta, CanadaChandos Information Professional Series

‘…a necessary, important and long-overdue book.’SHINE Journal

CONTENTSPart 1 The Rhetoric: An urgent context for twenty-first century librarianship; Human rights, contestations and moral responsibilities of library and information workers. Part 2 The Reality: Practical strategies for social action; Prevalent manifestations of social action applied to library and information work; Specific forms of social action used in library and information work for social change.


hardback ISBN: 978 1 84334 198 7


Ethical Decision Making for Digital LibrariesCokie Anderson, Oklahoma State University, USAChandos Information Professional Series152 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 149 9 E-ISBN: 978 1 78063 093 9£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 195 6


Globalisation, Information and LibrariesThe implications of the World Trade Organisation’s GATS and TRIPS agreementsRuth Rikowski, London South Bank University and the University of Greenwich, UKChandos Information Professional Series424 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 084 3 E-ISBN: 978 1 78063 077 9£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 092 8


Freedom of InformationWorking towards complianceLiz Taylor, Highlands and Islands Enterprise, UKChandos Information Professional Series136 pages 280 x 210mm paperback 2004ISBN: 978 1 84334 103 1 E-ISBN: 978 1 78063 069 4


LIBRARY LEADERSHIP AND GENERAL MANAGEMENT

Managing the one-person libraryLarry Cooperman, University of Central Florida, USAChandos Information Professional SeriesManaging the one-person library provides a useful and needed resource for solo librarians confronted with the challenges of running a small library. The author uniquely focuses on topics encountered by solo librarians, such as IT troubleshooting and library security. Chapters on library management, collection development, serials management, and library marketing are included to enable solo librarians to easily manage day-to-day operations in these areas, and advise on how to respond to any challenges that should (and will) arise. This book will provide a much-needed resource manual that will allow solo librarians of all backgrounds, and paraprofessionals, to manage their collections as effectively as their larger librarian counterparts.

CONTENTSManagement: Time management for solo librarians; Change management for solo librarians; Enhancing productivity; Paraprofessional management. Marketing the One-Person Library: Strategies to successfully market one-person libraries; Resources to successfully market one-person libraries; Case studies and examples of marketing one-person libraries. Collection Development: Best practices for solo librarians; Creating collection development policies for one-person libraries; Implementing and maintaining collection development policies for one-person libraries.



Libraries and Public PerceptionsA comparative analysis of the European pressAnna Galluzzi, Biblioteca del Senato, ItalyChandos Information Professional SeriesWhat is the future of libraries? This question is frequently posed, with widespread research into the social and economic impact of libraries. Newspapers play an important role in forming public perceptions, but how do newspapers present libraries, their past, present and future? Nobody has yet taken the press to task on the quantity and quality of articles on libraries, however Libraries and Public Perceptions does just this, through comparative textual analysis of newspapers in Europe.

CONTENTSThe study; Methodology and procedures; Research findings; Discussion and conclusions.




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Disaster Planning for LibrariesProcess and guidelinesGuy Robertson, Justice Institute of British Columbia, CanadaChandos Information Professional SeriesLibraries are constantly at risk. Every day, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. Disaster Planning for Libraries provides a practical guide to developing a comprehensive plan for any library.

CONTENTSLibraries and Risk; Disaster preparedness; Operational resumption, continuity, and recovery; Damage assessment and strategic alliances; Disaster declaration and crisis management; Clean-up, who, when and how; Post-disaster management of patrons; Normalization of operations; Staff orientation and training; Testing, auditing, updating disaster plans; The in-house planning champion; Pandemic management in libraries; Moisture control vendors and their services; Library security and loss control.



Strategic Human Resources Planning for Academic LibrariesMichael Crumpton, University of North Carolina at Greensboro, USAChandos Information Professional SeriesStrategic Human Resources Planning for Academic Libraries explores the impact of human resources practices in an academic library setting and how the human resources function is an important and strategic part of the library as an organization. The book looks at different positions, and those human resources practices used to drive a healthy and flexible organization to meet the changing needs of students, faculty and the academic environment. This book addresses leadership issues and how library leaders must utilize human resources as a tool to achieve positive results in the development of service, research, and program initiatives to properly support and gain acceptance within the academic community.

CONTENTSHuman Resources as a strategic partner: HR best practices that apply to libraries; Influence of comparison of other professional disciplines; Role that HR can play in strategic planning; Organizational structures in academic libraries: Roles, responsibilities and competencies at multiple levels; HR tools that support organizational needs; Hiring practices for a new normal; Emerging trends in academic libraries: Changes in staffing expectations; Professional development to keep up with trends; How competencies are impacted by changes; How to plan for the future; The role of library leadership: Embracing new staffing models; Leading staff through repurposes and priority adjustments; Using HR for strategic positioning.



Managing Academic LibrariesPrinciples and practiceSusan Higgins and Mary Bolin, University of Southern Mississippi, USAChandos Information Professional SeriesAimed at professionals within the Library and Information Services (LIS) interested in learning more about the management of academic libraries and written against a backdrop made up of the changes that digital technology has brought to academic libraries, this book uncovers how the library has changed its meaning from a physical icon to a virtual icon and its effect on culture.

CONTENTSPart 1 Principles of academic library service: The standards and intellectual freedom principles: Information literacy classes and faculty research support; Academic library 2.0; Student learning through social relationships; Collaboration and the role of professional organizations. Part 2 Practices of academic libraries technology is acknowledged as the driving force of the library’s function and the practice of academic librarianship: Privacy and intellectual freedom; Writing collection development policies; Establishing collection development priorities and allocating funds; Bridging academic units; Designing budgets; Committee work; Supervising and appraising staff; Relationships with state library associations; Relationships with vendors. Part 3 Professionalism: Managerial development and career paths: Instructional culture; Leadership development; Grant writing and networking; Legal issues; The future of the academic library.



Managing Integrated First-Line Support in Academic LibrariesMike Berrington and Julie Partridge, Nottingham Trent University, UKChandos Information Professional SeriesThe academic library service environment is changing, higher education is becoming increasingly consumer-oriented and libraries are part of the institutional response to that trend. In particular, the experience of day-to-day interaction with library services is affected by this – student expectations have rightly increased and libraries in the U.K. and elsewhere are looking for ways of presenting their services in a joined-up student centric way. Managing Integrated First-Line Support in Academic Libraries offers answers to these challenges.

CONTENTSThe development of the student as customer; Defining support from the perspective of the customer – surveys, feedback, customer journey mapping etc; The basis of an integrated first-line support service - library, IT, eLearning, study skills; Staff recruitment, development and training - challenges and opportunities; Monitoring service quality - service standards and KPIs; The use of technology - roving support, enquiry tracking and escalation; Liaison and relationship management with second-line support teams; Case studies from the U.K. and Australia; The future of integrated support.



Library 3.0Intelligent libraries and apomediationTom Kwanya, Christine Stilwell and Peter Underwood, University of KwaZulu-Natal, South AfricaChandos Information Professional SeriesLibrary 3.0 explores the ongoing debates on the “point oh” phenomenon and its impact on service delivery in libraries. This title analyses library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators.

CONTENTSIntroduction: Current issues and emerging trends in librarianship; Drivers and barriers of change in libraries and librarianship; Characterisation of the modern research and academic library user; The future of research and academic librarianship; “Point Oh” libraries: Advances in Web technology – Web 2.0 and Web 3.0; “Point Oh” libraries – Library 0.0, Library 1.0; Library 2.0; Library 3.0; Library 4.0; Change in libraries – evolution or revolution? Reality check; “Point Oh” situation in research and academic libraries; Library 3.0: Principles; Comparison with the other library service models; Unique potential for research and academic libraries; Library 3.0 librarianship: Core competencies of librarian 3.0; Core competencies of patron 3.0; Apomediation; Research and academic librarians as apomediators; Becoming 3.0: Examples of existing 3.0 libraries; Library 3.0 tools; Library 3.0 resources; Role of professional associations; Role of training institutions; Role of researchers and academic library users.



Reinventing LibrarianshipTurning a profession inside out to create tomorrow’s needed knowledge expertsCarl Grant, CARE Affiliates and Virginia Tech University Libraries, USAChandos Information Professional SeriesReinventing Librarianship argues that through a mix of reform and reinvention, librarians can take their profession forward to provide the needed value and differentiation over traditional knowledge access. This title examines issues surrounding these opportunities, building a detailed roadmap of the needed transformation, the result of which will be librarians seen as key players in meeting society’s need for skilled knowledge creators and experts. Through an examination of technology trends inside and outside of libraries, this book steps outside the bounds of conventional discussion, to provide a total view of the profession and from where the author sets out his vision.

CONTENTSThe state of the information industry and users; State of librarians and libraries today; Librarian education reforms; What should be the future of librarianship? Conclusion.




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The Librarian’s Guide to Academic Research in the CloudSteven Ovadia, City University of New York (CUNY), USAChandos Information Professional SeriesThe cloud can be a powerful tool for conducting and managing research. The Librarian’s Guide to Academic Research in the Cloud is a practical guide to using cloud services from a librarian’s point of view. As well as discussing how to use various cloud-based services, the title considers the various privacy and data portability issues associated with web-based services. This book helps readers make the most of cloud computing, including how to fold mobile devices into the cloud-based research management equation.

CONTENTSWhat is the cloud? Capturing information; Capturing and managing scholarly information; Storing files; Writing; Staying organized; Communicating; Sharing; The future of the cloud.



Private Philanthropic Trends in Academic LibrariesLuis Gonzalez, City University of New York, USAChandos Information Professional SeriesPrivate Philanthropic Trends in Academic Libraries is written with the senior library administrator and the development officers of academic institutions in mind. Chapters provide a historical perspective of the funding trends of the private philanthropic foundations and corporate giving programs towards academic libraries during the first decade of the 21st century. Library fundraisers and library administrators are presented with the information needed to start the process of selecting which grant maker agencies to approach.

CONTENTSAcademic libraries in the twenty-first century; Fundamentals of fund-raising: Fund-raising for academic libraries; Changes in the funding landscape of libraries in the 1970s and 1980s; The challenge of new technologies and information delivery changes in the academic library landscape; Private philanthropy and academic libraries in the 1990s; Private philanthropy and academic libraries in the first decade of the twenty-first century; Friends of the library; The fund-raising challenge: creating a development program for the academic library and the role of the library’s CEO; The future of academic libraries is intertwined with private philanthropy.



Leadership in Academic and Public LibrariesA time of changePetra Düren, Hamburg University of Applied Sciences, GermanyChandos Information Professional SeriesIn a time when libraries have to face constant change, this book provides examples and advises on how to lead when change is needed (for example, when quality management is implemented or when libraries have to merge or to relocate). Engaging with how constant change affects leadership in libraries and how leaders in libraries act in times of change, this book is aimed at practitioners and students of Library and Information Science (LIS) alike, and is based on both theory and expert interviews from leaders in academic and public libraries that are in the midst, or are now coming out of a process of change.

CONTENTSChange management in libraries; Change management; When does change need change management? Implementation of a library RFID management system; Merging libraries and implementing quality management; Relocation processes and reduction of space; Changes in the management of a library; Case studies of change projects described by change managers; Change – What can go wrong and how to do it right? What kind of leadership does change management need? Leaders as change managers; Useful tips for the management of libraries in times of change.



Excellence in the StacksStrategies, practices and reflections of award-winning librariesEdited by Jacob Hill and Susan Swords Steffen, Elmhurst College, USAChandos Information Professional SeriesExcellence in the Stacks details the philosophies, practices and innovations of award-winning libraries over the last ten years. Using the Association of Research and College Libraries Excellence in Academic Libraries Award standards as guidelines for exploring librarianship, this book gathers the perspectives of all types of librarians at all levels of employment.

CONTENTSMeasuring the “excellence” of librarianship at Earlham College; Graduate services at the Newman Library; The evolving liaison model at Mount Holyoke College; Fast-forward: The transformation of excellence; In unison with our communities and with each other: Striving for excellence in college librarianship; Looking outward: Partnerships and outreach at Hollins University; The A.C. Buehler Library at Elmhurst College: Handcrafted academic library services; Success through community: Engagement at Grinnell College Libraries; Excellence at Champlain: Spending Groundhog Day in the Kuhlthau model; Afterword: Academic library value and the college library.



Workplace Culture in Academic LibrariesThe early 21st CenturyEdited by Kelly Blessinger and Paul Hrycaj, Louisiana State University, USAChandos Information Professional SeriesWorkplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency.

CONTENTSPart 1 Overview of workplace culture: Organizational culture and leadership: Exploring perceptions and relationships; Building on our strengths: Working towards a preferred workplace culture; Organizational culture and administrative change: A case study at a metropolitan academic library. Part 2 Assessment: Organizational climate assessment and improvement planning. Part 3 Acclimation for new librarians: Helping new librarians find success and satisfaction in the academic library. Part 4 Workforce diversity: Beyond diversity: Moving towards inclusive work environments; Cultural competencies in authentic leadership; Diversity and sensitivity in the workplace: Understanding Asian Pacific American staff. Part 5 Physical environment: Challenges of redesigning staff work space; All integration is local: Merging cultures in an academic library; Promoting and enabling civility in the academic library. Part 6 Staff morale/Interpersonal: Building staff morale and creating a positive workplace. Part 7 Interaction between departments: Interdepartmental communication in academic libraries; Interaction between departments: Strategies for improving interdepartmental collaboration through communication. Part 8 Tenure track/academic culture: No middle ground? Perceptions and realities of the distinctions between tenured librarians and their professional colleagues. Part 9 Mentoring/coaching: Mentoring in academic libraries; How transformational leadership translates into recognized excellence in academic libraries. Part 10 Generational differences: Generations at work: What we can learn from each other. Part 11 Motivation/incentives: Staff motivation at a university library: Use of intrinsic motivation at Western Carolina University. Part 12 Conflict management: Managing conflict and incivility in academic libraries. Part 13 Transparent organization: The transparent organization: Keeping staff in the loop.




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How Libraries Make Tough Choices in Difficult TimesPurposeful abandonmentDavid Stern, Illinois State University, USAChandos Information Professional SeriesContemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment. How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions.

CONTENTSConsidered and effective leadership; Preparing for analysis; A few important analysis techniques; Understanding and utilizing data and statistical reports; Environmental scans and the power of best practices; Key management skills that contribute to organizational leadership and direction.



Achieving Transformational Change in Academic LibrariesStephen Mossop, University of Exeter, UKChandos Information Professional SeriesAcademic libraries undergo episodes of strategic change. Transformational change may be seen as fundamentally different from other kinds of change. A part of this process is often deep level cultural change. At the individual level this may be traumatic, but at the strategic level, such change can prove essential. Achieving Transformational Change in Academic Libraries explores the purpose and nature of ‘Transformational Change’ and its exponents, and discusses the benefits and limitations of its place in an academic library setting.

CONTENTSPart 1 Transformational change: Planning, processes and people: So what is ‘Transformational Change’? Organisational resistance to change: ‘I wouldn’t start from here!’; Staff resistance to change: ‘That’s not how we do things here…’; It’s all about the people; When does it all end? Part 2 Transformational change: Case studies: Transforming library services: The University of Exeter experience; Leadership to transform our library: A case study from the University Library, University of Saskatchewan, Canada; Transforming library services: the University of Central Lancashire experience.



Building CommunitiesSocial networking for academic librariesDenise Garofalo, Mount Saint Mary College, USAChandos Publishing Social Media Series No. 13Social media is here to stay. A robust social media campaign can provide academic libraries with a means to showcase library resources, highlight content and events, and attract students to sample what the library has to offer. Building Communities is a handbook to implement social media technologies for academic libraries. It is a guide to planning and implementing a successful social media campaign and evaluating its impact.

CONTENTSThe whats and whys of social networking for academic libraries; How to approach the implementation of social media technologies; Case studies of academic libraries and social media networking; First steps; Make the connection: Posting on social media; Evaluating the impact of social media in academic libraries; Closing thoughts.



Management of Information OrganizationsWaseem Afzal, Charles Sturt University, AustraliaChandos Information Professional Series

This book is a significant step towards developing a body of management knowledge pertinent to the context of Library Information Science (LIS) and provides a succinct but deep account of management and information organizations. Management of Information Organizations presents a broad view of the information organizations and the nature of management in these organizations, and how information professionals are affected by such management systems. The book equips the reader with the knowledge that will enable them to develop a strong intellectual foundation relating to management and its manifestation in an information organization and provides a significant step towards developing a body of management knowledge pertinent to the context of LIS.

CONTENTSInformation; Organizations; Management; Information organizations; Role of information managers and information professionals in organizations.



Leadership in LibrariesA focus on ethnic-minority librariansMaha Kumaran, University of Saskatchewan, CanadaChandos Information Professional Series

‘Highly recommended for its contribution to our understanding of an important aspect of the information profession.’


Aimed at librarians interested in leadership, this book focuses on ethnic minority librarians living in predominantly Caucasian cultures and their efforts to become a leader. It also provides non-minority librarians with an understanding of cross-cultural leadership. This books discusses leadership in various fields, provides examples of successful minority leaders in different fields and statistical data on minorities and librarians in various countries, and probes a variety of library school programs and their efforts to develop leadership skills in librarians in general and in minority librarians.

CONTENTSLeadership as defined by culture, profession and gender; Managers and leaders; Leadership styles; Leadership skills; Leadership in school, public and academic libraries in the US, the UK, Canada and Australia; Conclusion.



Universal DesignA practical guide to creating and re-creating interiors of academic libraries for teaching, learning, and researchGail Staines, Saint Louis University, USAChandos Information Professional SeriesUniversal Design provides practitioners, graduate students and other professionals interested in obtaining practical advice on how to effectively create and re-create interiors of academic libraries for teaching, learning and research. The book fills the need for current information about how to effectively design and re-design academic library spaces to meet the ever-changing needs for today’s and tomorrow’s students, faculties and researchers.

CONTENTSWhy interior design matters; Creating user-centered spaces in academic libraries; Universally-friendly spaces; Universal design of learning spaces; Potential collaborations; Transforming spaces through the use of vignettes; Conclusion.




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Law Firm LibrarianshipIssues, practice and directionsJohn Azzolini, Reference librarian at a leading global law firm, USAChandos Information Professional SeriesThe legal information environment is deep, wide, and dynamic with many participants, including courts, parliaments, legislatures, and administrative bodies. None exemplifies the agile, knowledge-engaging legal player better than the law firm. Current, authoritative information is essential for the successful representation of clients. The firm’s most dependable resource for retrieving information is its library staff. Law Firm Librarianship introduces the reader to the challenges, qualifications, and work conditions of this distinct type of research librarian.

CONTENTSTasks, skills, and attributes; The law firm; The law firm library; The legal publishing world; Research sources and systems; Conclusion: Law firm librarianship: A dynamic profession.



Google This!Putting Google and other social media sites to work for your libraryTerry Ballard, New York Law School, USAChandos Information Professional Series

‘At last, a book that helps to understand and apply the tools that the techno-savvy are using.’

Loriene Roy, ALA President, 2007-2008

Many libraries and museums nowadays have adapted to the current information climate and work with Google, Facebook, Twitter and iTunes to deliver information to their users, however most have not. Google This! describes the variety of free (or nearly free) options for social media and shows how libraries from the Library of Congress down to small public libraries are adapting them. The author has conducted more than two dozen interviews with professionals who have created exemplary work using social media, and shows how their experiences can create success for your institution’s library.

CONTENTSWhat does the Internet have to do with my library? Google Custom Search; Facebook and Twitter; Flickr: If it’s good enough for the Library of Congress it’s good enough for your library; iGoogle and other useful products; YouTube: Much more than videos of cats playing piano; Google Scholar: Just walked down the aisle with Worldcat; Blogger: Get your message out where patrons are; Google Maps and Google Earth; Electronic books; Discovery platforms; Mobile applications for libraries; Where is this all going?



Information ConsultingGuide to good practiceIrene Wormell, Independent Consultant, Sweden, Annie Olesen, Ability Europe Ltd and A9 Consulting ApS, Denmark and Gábor Mikulás, GM Consulting, HungaryChandos Information Professional Series

‘The authors have extensive backgrounds in information consulting and draw upon both their knowledge and experience in this work.’

‘I found the handbook to be a useful guide for and would recommend it to all potential information consultants.’


CONTENTSWhat is information consulting? Advantages: Why information consulting might appeal to you; Challenges: Realities to consider; The starting point: Make a business plan; The legal environment; Building trust and marketing your services; Client relations: The key to success; Advice from other information consultants; Take a leap from being a librarian to becoming an information consultant; The clients speak: From a client’s perspective; Ahead.



Organisational Culture for Information ManagersGillian Oliver, Victoria University of Wellington, New ZealandChandos Information Professional Series

‘…informative and well-reasoned and is highly recommended.’

‘This book will appeal to those who enjoy a fresh perspective and wish to deepen their understanding of the diverse organisational cultures in our globalised world.’


In today’s digital environment the workplace is characterised by individuals creating information perhaps independently of formal systems, or establishing new systems without knowledge of information management requirements. This book explains and explores the concept of organisational culture, specifically within the domain of information management. It draws on the author’s wide-ranging practical experience in different workplaces and uses research findings from cross-cultural studies of information management.

CONTENTSThe significance of organisational culture; National culture; The structural environment; Occupational culture; Corporate culture; Assessing information culture; Scenarios.



Academic Branch Libraries in Changing TimesNevenka Zdravkovska, University of Maryland, USAChandos Information Professional Series

‘The thorough efforts of the author’s quality research, combined with her experience and knowledge of the topic, make this a very comprehensive, well-researched text.’


Are academic branch libraries going to be extinct in the near future? In these difficult economic times, when collections are digitized rapidly, is there still a need for a separate unit within proximity to the department, school, or college with a subject-based or subject-specific collection? Academic Branch Libraries in Changing Times gives a brief historical overview of the role of a branch academic library. It reviews the current situation from a practitioner’s point of view and suggests solutions for the future.

CONTENTSHistorical overview of academic branch libraries; Types of branch libraries; Most common subject branch libraries; Assessment/review of viability of branch libraries; Future of academic branch libraries.



Managing Your Library and its QualityThe ISO 9001 wayNúria Balagué, Universitat Autònoma de Barcelona, Spain and Jarmo Saarti, University of Eastern Finland, FinlandChandos Information Professional SeriesThis book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit.

CONTENTSPart 1 Quality management issues and the use of ISO 9001 in the library environment: Quality approaches; The ISO standards; Origin and evolution of the ISO 9000 standard; Which libraries use the ISO 9001 and why. Part 2 Building your library’s quality management system according to the ISO 9001 standard: Introduction; Quality management systems – requirements; Normative reference; Terms and definitions; Quality management system; Management responsibility; Resource management; Product realisation; Measurement, analysis and improvement; The certification process; Further ideas for improving the quality management system.





Understanding LibrariansCommunication is the issueBarbara Hull, Teesside University, UKChandos Information Professional Series

‘Provides a comprehensive overview of the various barriers a library professional needs to keep in mind when dealing with customers.’


Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.

CONTENTSDefining the problem; What are libraries for? Images of librarians; Psychological barriers; Social class and lack of education as barriers; Language as a barrier; Lack of literacy and numeracy skills as a barrier; Information and communication technology as a barrier; Disability as a barrier; Clarity of purpose; Evaluation and the value of systematic research; Librarians as reflective practitioners; Staff development; Self publicise; Breaking down the library walls: Responding to the needs of the Google generation; Communication within partnerships at Deakin University Library: The liaison link; Where are we now?



Project Management in Libraries, Archives and MuseumsWorking with government and other external partnersJulie Carpenter, Education for Change Ltd, UKChandos Information Professional Series

‘This book is concise, to the point, and focused directly on understandable terminology and appropriate charts and figures.’

‘Provides a detailed roadmap for novices of project management in information organizations, especially managers and administrators, with step-by-step instructions and numerous illustrations and figures.’

Collection Building

CONTENTSWhat does project management mean? Project planning and review; Working in project partnerships; Risk management; Managing human resources within a project; Managing other project resources; Evaluation and review; Quality management in projects; Sustainability of projects; Using information and communication technology in project management.



The ART of People Management in LibrariesTips for managing your most vital resourceJames McKinlay, Haines Centre for Strategic Management and Vicki Williamson, University of Saskatchewan Library, CanadaChandos Information Professional Series

‘The authors have produced a practical book that is current and aspiring library leaders from a variety of sectors will find useful.’

‘A readable and useful book.’The Australian Library Journal

CONTENTSThe library business is changing – please excuse our dust during renovations! Human resources: Your most vital resource – don’t leave it to chance! The rules of the game have changed; The systems thinking approach: The framework for developing a human resource management system; Systems thinking simplified – four primary concepts; Developing your people plan – a Systems Thinking approach; Leadership in HR management practices – the people edge competencies; Ten critical HR issues within libraries; Epilogue: ‘Just when we thought things were running smoothly …’.



Practical and Effective Management of LibrariesIntegrating case studies, general management theory and self-understandingRichard Moniz, Jr., Johnson & Wales University, USAChandos Information Professional SeriesCONTENTSHistory of managerial thought: A brief overview; Psychology and knowing oneself: How do these affect management and decision-making? Motivating employees and fostering diversity; Organizational culture and socialization processes; Communication; Decision-making and leadership.



Customer CareA training manual for library staffPat Gannon-Leary and Michael McCarthy, Bede Research & Consultancy, UKChandos Information Professional Series

‘This title is recommended for library administrators and courses in library and information science programs on public services management and improvement.’

Reference and User Services Quarterly

CONTENTSPreparation; The introduction; What is customer service? Who are our customers? The customer service chain; Communication; Questioning and active listening; Handling complaints; Dealing with challenging situations; Life positions and the OK Corral: Being more confident and assertive; Suggestions for improvement; Teambuilding; What are we good at, and what is our future? Action planning; Wrapping it up; Conclusion.



New Approaches to E-ReserveLinking, sharing and streamingOphelia Cheung, Dana Thomas and Susan Patrick, Ryerson University, CanadaChandos Information Professional Series

CONTENTSIntroduction: How e-reserve responds to a changing user culture and copes with issues and challenges; Overview of e-reserve: History and scope; Access and delivery of e-reserve (1): Blackboard – how resources are integrated within a course management system; Access and delivery of e-reserve (2): Creative approaches – how software designed for other purposes can be adapted or utilized; New digital media formats: Streamed video; Challenges and issues; Possible strategies: Collaboration, integration and interaction are the keystones for survival or expansion of e-reserve service.



Productivity for LibrariansHow to get more done in less timeSamantha Hines, University of Montana-Missoula, USAChandos Information Professional Series

‘The real value of the book is its practicality; useful tips and strategies are provided that can be used immediately as well as integrated more thoughtfully in the longer term.’

Journal of the Canadian Health Libraries Association

CONTENTSWhat is productivity? Motivation; Procrastination; Time Management; Systems of productivity; Managing for productivity; Sticking with productivity; Resource guide; Wrapping up.



Managing Change and People in LibrariesTinker Massey, Embry-Riddle Aeronautical University, USAChandos Information Professional Series

‘The strength of the work is in the practical examples and hands-on application of theory… recommend as a practical guide for managing change in libraries’


CONTENTSBasic theories; Management gone wrong; Reconstruction; Pushing the positive; Changing negatives to positives; Ebbing stress; Changing change to make a change; Revving up enthusiasm; Design for longevity; Production – not luck; Conclusion.





Don’t Just Do Something, Sit ThereAn introduction to non-directive coachingBob Thomson, University of Warwick, UK

CONTENTSWhat is non-directive coaching? Listening; Questioning; Playing back; Becoming a capable coach; Directive and non-directive coaching; Ethical and other issues in coaching; Tools you might use in coaching; Coaching as a line manager; Metaphor and clean language; Psychological bases of coaching; The foundations of a non-directive approach; The inner game of coaching; Becoming an even more capable coach.


hardback ISBN: 978 1 84334 430 8


Librarians of BabelA toolkit for effective communicationPaola de Castro, Istituto Superiore di Sanità, ItalyChandos Information Professional SeriesCONTENTSThe communication process; What you should know before writing a paper; The writing process: Technical considerations; Writing a journal article; Writing a book, a report or a chapter therein; Writing conference papers and issuing proceedings; Using illustrations; Citing the work of others: How and why; Editorial revision; Producing leaflets; How to organize a conference; How to produce effective presentations; How to produce effective posters; Addressing the media.



A Leadership Primer for New LibrariansTools for helping today’s early-career librarians become tomorrow’s library leadersSuzanne Byke, Florida State University and Dawn Lowe-Wincentsen, Oregon Institute of Technology, USAChandos Information Professional Series

‘I recommend it as an encouraging read for new librarians, and as an interesting read for their more established colleagues.’


CONTENTSAbout this book; What you didn’t learn in your LIS program; Becoming a leader even if you aren’t in a leadership position; Why follower isn’t a dirty word; Setting yourself apart; Self-promotion; The next steps; The toolkit.


hardback ISBN: 978 1 84334 420 9


Strategic Information ManagementA practitioner’s guideJela Webb, Consultant, UKChandos Information Professional Series

‘…after finishing the book and absorbing its contents, my ever expanding knowledge information history was much richer.’

Legal Information Management

CONTENTSStrategic awareness; Defining information management; Information as an asset; Information auditing; Information management in the organisation; Formulating information management policy and strategy; Information literacy; Information management compliance; The role of the chief information officer; Concluding remarks.


hardback ISBN: 978 1 84334 377 6


Joint-Use LibrariesLibraries for the futureSarah McNicol, University of Central England, UKChandos Information Professional Series

‘It has a good practical feel for professional issues and practice and is readable and succinct. …well produced, clearly laid out book.’

New Library World

CONTENTSWhat are joint-use libraries? Why a joint-use library? Joint-use library design; How does a joint-use library operate? Joint-use libraries and partnerships; Joint-use libraries and communities; Expanding horizons; How good are joint-use libraries? (And how do we know?); The future.


hardback ISBN: 978 1 84334 385 1


Library ManagementA case study approachRavonne Green, Valdosta State University, USAChandos Information Professional SeriesCONTENTSPart 1 The case study as a research tool: Why use the case study method? Case study basics; Utilizing the case study approach for program evaluation. Part 2 Valdosta State University student case studies: Special funding: Use it or lose it; Employee training; Censorship issues; Hiring decisions; To terminate or not to terminate, that is the question; Privacy issues; A question of service: A case study of a bookmobile incident; Here’s the new library, where are the staff? Can you teach an old dog new tricks? Conclusion.


hardback ISBN: 978 1 84334 350 9


The Politics of Libraries and LibrarianshipChallenges and realitiesEdited by Kerry Smith, Curtin University of Technology, AustraliaChandos Information Professional Series

‘…very good examples of demonstrating how copyright can hinder a productive use of information assets in developing countries.’


CONTENTSPart 1 An international political framework for libraries: An international political framework for libraries; Intellectual property – benefit or burden for Africa? The CI study on copyright and access to knowledge. Part 2 Politics and funding for libraries: Some international examples: Political realities and the English public library service; Public library development in New South Wales; Libraries in the South Pacific; Staying alive in a political world: The case of libraries and information centres in Nigeria; Libraries and politics – Danish reflections and examples; The political framework for public libraries in the Netherlands. Part 3 Library education: A unified approach to the teaching of library studies; Is library course accreditation a political necessity?


hardback ISBN: 978 1 84334 344 8


The Academic Research Library in a Decade of ChangeReg Carr, former head of Bodleian Library, University of Oxford, UKChandos Information Professional Series

‘…a timely and incisive book that should inform practitioners, students and policy-makers.’


‘…I found the book enlightening. …it touches on so many issues that are of vital interest to librarians in UK academic research.’

Lesley Dingle, Squire Law Library, UK

CONTENTSThe strategic issues: An overview; Towards the academic digital library: The role of the Joint Information Systems Committee; What users want; Case study: Modernising Oxford’s libraries for the new millennium; Innovation, cooperation, integration: The defining influence of the eLib programme; Working together for strategic advantage: Research library consortia in the digital age; The past, present and future of the book; Case study: Library fundraising in Oxford; Scholarly communications and the research library in the digital world; The digital data deluge: The challenge of e-Science; Overcoming transience: Digital preservation for the long-term future; Case study: The Bodleian Library from Gutenberg to Google.


hardback ISBN: 978 1 84334 246 5




Acquisitions Go GlobalAn introduction to library collection management in the 21st centuryJim Agee, University of Northern Colorado, USAChandos Information Professional Series

‘…a text that is highly readable and useful at the same time. The book is exactly what it claims.’


CONTENTSCampus and community; Collection evaluation; Selection of materials; Collection management; Financial considerations; Book chain development; Vendor assessment; Speculations about the future.


hardback ISBN: 978 1 84334 327 1


A Comprehensive Library Staff Training Programme in the Information AgeAileen Wood, Consultant, UKChandos Information Professional Series

‘The book is well researched and draws on the author’s wide experience.’

Karen Gray, Lawrence Graham LLP

CONTENTSLIS competencies and skills; Training needs analysis; Performance appraisal; Curriculum vitae and interviewing tips; Learning styles; Developing courses; Selected course examples; Informal non-conventional training techniques; Facilitation; Academic, professional and vocational learning; Conclusion.


hardback ISBN: 978 1 84334 119 2


Collection ManagementA concise IntroductionJohn KennedyTopics in Australasian Library and Information Studies No. 26CONTENTSThe changing collection management environment; Formulating policy - the written collection development policy and alternative approaches; Selection of hardcopy and digital materials; Acquisitions and licensing; Evaluating the hardcopy and digital collection; Preservation and deselection; Cooperation in collection management; The future of collection management.



Interlending and Document Supply in Britain TodayEdited by Jean Bradford and Jenny Brine, University of Bristol, UKChandos Information Professional SeriesCONTENTSThe history of interlending and document supply in the UK; The British Library and document supply services; Co-operation in interlending and document supply; Professional networking; Interlending and document supply in different settings; Interlending and document supply: Different sorts of materials; Management systems for interlending and document supply; Delivery in interlending and document supply; The interlending and document supply department; Copyright; International borrowing and lending; A look at the future.


hardback ISBN: 978 1 84334 188 8


Solving Management Problems in Information ServicesChristine Urquhart, University of Wales Aberystwyth, UKChandos Information Professional SeriesCONTENTSPerformance measurement; Cooperation and collaboration; The Pareto rule and the problems of user satisfaction; Impact and cost evaluation; Information and uncertainty; Forecasting and simulation; Conclusion.


hardback ISBN: 978 1 84334 184 0


The Culture of Evaluation in Library and Information ServicesJohn Crawford, Glasgow Caledonian University, UKChandos Information Professional Series

‘…a useful resource in all library and information management programes.’

‘I recommend it to libraries with any interest in evaluation.’

Electronic Journal

CONTENTSOverviewing the history of evaluation in library and information services; Reasons for and factors in evaluation; How survey and evaluation work is done; General satisfaction survey instruments; Parallel cultures of evaluation in higher education; Current and recent research in evaluation of library and information services; The evaluation of electronic information services; The challenge of information literacy and an afterword.


hardback ISBN: 978 1 84334 102 4


Characteristics of the Successful 21st Century Information ProfessionalDennie Heye, Shell Exploration and Production, The NetherlandsChandos Information Professional Series180 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 145 1 E-ISBN: 978 1 78063 087 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 197 0


The Strategic Management of TechnologyA guide for library and information servicesDavid Baker, University of St Mark & St John, UKChandos Information Professional Series

‘…provides a useful overview of the topic for library and information managers.’

Australian Library and Information Association


hardback ISBN: 978 1 84334 042 3


Australian Library Supervision and Management2nd editionRoy SandersTopics in Australasian Library and Information Studies No. 21266 pages 250 x 174mm (7 x 10) paperback 2004ISBN: 978 1 876938 30 7 E-ISBN: 978 1 78063 418 0


The Role of the Legal Information OfficerTrevor Harvey, Clifford Chance, UKChandos Information Professional Series204 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 047 8 E-ISBN: 978 1 78063 057 1£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 048 5




QUALITY MANAGEMENT, MARKETING AND DESIGN

Library Instruction DesignLearning from Google and AppleDi Su, City University of New York, USAChandos Information Professional SeriesInspired by Google’s and Apple’s success, Library Instruction Design details how library instruction program design may learn from the philosophy of product design in the business world. In designing library instruction, a Google-philosophy approach teaches what the user wants to know while an Apple-philosophy approach teaches what the librarian thinks the user needs to learn. These two design philosophies aim at different teaching objectives reflecting library and information science education in modern society.

CONTENTSPart 1 Library instruction. Part 2 Philosophy of library instruction design. Part 3 Design philosophy from different angles. Part 4 Applying Google’s model. Part 5 Applying Apple’s model.



A New Paradigm of Library and Information Services MarketingDinesh Gupta, Vardhaman Mahaveer Open University, IndiaChandos Information Professional SeriesThis book reviews marketing library and information services with a new perspective, and is written against the backdrop of the changing approaches to the marketing of library and information services over the last four decades. It provides LIS managers, teachers and students at all levels with the necessary principles, approaches for understanding customers and their needs, information about the available resources and services and motivational techniques to use these resources and services to satisfy their customers’ needs. The book looks at marketing not from the traditional hard sell approach, but with a soft approach, signifying the potentials of marketing in library and information services.

CONTENTSMarketing concepts in library and information centres; Marketing strategies in library and information services; Customer centred marketing; Developing library professionals; Future of LIS marketing.



The Preservation and Protection of Library CollectionsA practical guide to microbiological controlsBogdan Zerek, National Library of Poland, PolandChandos Information Professional SeriesPreservation involves a complex of activities including climate, air-quality, and surface control, as well as microbiological control, which is a key part of preserving and protecting library collections. The Preservation and Protection of Library Collections examines microbiological control for preservation of library and archival collections. A supporting tool for conservators, this title should be integrated into conservation and preservation policy. The book comprises nine sections that cover three aspects: microbiology, surveying, and the response required.

CONTENTSThe nature of the library collections; Physical and chemicals factors - impact on microbiological issues; Biological factors; Methods of the microbiological control of the air; Methods of the microbiological control of the objects; Methods of disinfection of the objects; Methods of microbiological control and evaluation of the collections; Disaster response; Vocabulary; Appendices; Literature and references.



Customer Service in Academic LibrariesStephen Mossop, University of Exeter, UKChandos Information Professional SeriesThe term ‘customer service’ is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organizational and individual attention on understanding and meeting the needs of the customer. Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

CONTENTSMore than words; Promises, promises; Developing your people; Measuring impact; Keeping it sharp; Case studies: Practical examples from practicing professionals.



Service Science and the Information ProfessionalYvonne de Grandbois, Geneva School of Management, SwitzerlandChandos Information Professional SeriesService science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. This book demonstrates to information professionals in all sectors that this new discipline exists and why it is relevant to them. It has emerged as we transition to a service and information-based economy, and libraries will deal with both information and services.

CONTENTSService, systems and science; The shift to a knowledge economy; Synergies between service science and the information sector; Service science for a smarter planet; Interview with Jim Spohrer.



Meeting the Needs of Student Users in Academic LibrariesReaching across the great divideMichele Crump and LeiLani Freund, University of Florida, USAChandos Information Professional SeriesMeeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student’s approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig?

CONTENTSIntroduction: The divide as we see it; Services in the information commons; A post-occupancy look at library building renovations: Meeting the needs of the 21st century users; Assess to cultivate your own library; Millennials and technology: Putting suppositions to the test in an academic library; We asked and they told us: Survey x 2; Conclusion: Reaching across the divide.




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Universal DesignA practical guide to creating and re-creating interiors of academic libraries for teaching, learning, and researchGail Staines, Saint Louis University, USAChandos Information Professional Series

Universal Design provides practitioners, graduate students and other professionals interested in obtaining practical advice on how to effectively create and re-create interiors of academic libraries for teaching, learning and research. The book fills the need for current information about how to effectively design and re-design academic library spaces to meet the ever-changing needs for today’s and tomorrow’s students, faculties and researchers.

CONTENTSWhy interior design matters; Creating user-centered spaces in academic libraries; Universally-friendly spaces; Universal design of learning spaces; Potential collaborations; Transforming spaces through the use of vignettes; Conclusion.



An Evaluation of the Benefits and Value of LibrariesViveca Nyström, Consultant and Linnéa Sjögren, Chalmers University of Technology, SwedenChandos Information Professional SeriesAn Evaluation of the Benefits and Value of Libraries provides guidance on how to evaluate libraries and contains many useful examples of methods that can be used throughout this process. There is substantial focus on the importance of goals and objectives, along with advice on strategies that can be used in the case of libraries that may not be well resourced for conducting surveys. The text will be useful as a handbook, and does not assume prior knowledge of finance or economics. A guide on how to conduct a cost-benefit analysis on library services and a discussion on how to use scenario analysis and the persona method is provided, as are examples of customer surveys, for users and non-users alike.

CONTENTSWhat is benefit assessment? Libraries and the surrounding world; Goals, mission statements and methods; Financial benefit assessment; Cost-benefit analysis of one-time investments; Customer surveys; Persona method; The balanced scorecard.



Managing Your Library and its QualityThe ISO 9001 wayNúria Balagué, Universitat Autònoma de Barcelona, Spain and Jarmo Saarti, University of Eastern Finland, FinlandChandos Information Professional SeriesThis book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers.

CONTENTSPart 1 Quality management issues and the use of ISO 9001 in the library environment: Quality approaches; The ISO standards; Origin and evolution of the ISO 9000 standard; Which libraries use the ISO 9001 and why. Part 2 Building your library’s quality management system according to the ISO 9001 standard: Introduction; Quality management systems – requirements; Normative reference; Terms and definitions; Quality management system; Management responsibility; Resource management; Product realisation; Measurement, analysis and improvement; The certification process; Further ideas for improving the quality management system.



Qualitative Research and the Modern LibraryValeda Dent Goodman, Long Island University, USAChandos Information Professional SeriesQualitative Research and the Modern Library examines the present-day role and provides suggestions for areas that might be suited to this type of research for the purposes of evaluation. The author discusses how the results from such research might be applied, and the overall impact of using this type of research to inform development of a more user-centred organisation.

CONTENTSA brief overview of qualitative research; Examples of qualitative research in non-library settings; Ethnographic research practices in library settings; Eyes wide open: Using trends, professional literature, and users to create a research canvas in libraries; Inside the mind of the user: Qualitative approaches to understanding user experience in library settings; Narrowing the field: Using qualitative approaches to explore specific areas of interest; What about us? Using qualitative methods to explore the library as workplace; A place in the world: Qualitative research as a way to study global libraries; Learning more about qualitative research; Qualitative research as a way to explore change in the modern world.



Knowledge Management for Sales and MarketingA practitioner’s guideTom Young and Nick Milton, Knoco Ltd, UK

‘Offers a straightforward and easy-to-grasp overview of a complex subject.’

Managing Information

While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. The book presents models to assist the reader to understand how knowledge can be applied and reused within sales and marketing processes, leading to an enhanced win rate.

CONTENTSPrinciples of knowledge management; The sales and marketing context; Knowledge management processes in sales, bidding and marketing; Communities in sales and marketing; Technology; Knowledge management roles; Culture and governance; Case study from British Telecom: Supporting a distributed sales force; Case study from Mars, Inc.: Knowledge management in sales and marketing; Case study from Ordnance Survey: Social networking and the transfer of knowledge within supply chain management; Setting up a knowledge management framework for sales, marketing and bidding.



Facelifts for Special LibrariesA practical guide to revitalizing diverse physical and digital spacesDawn Bassett, Canadian Grain Commission, Jenny Fry, Surrey Public Library and Brooke Ballantyne-Scott, British Columbia Mental Health and Addiction Services, CanadaChandos Information Professional Series

‘With this book to hand, a novice in space renovation can tackle any library renovation project with confidence’

Australian Library Journal

This book provides solo-librarians or special library managers with practical advice as to revitalize their libraries both in the physical space and the digital space. The book uses case studies, surveys and literature review to provide practical, innovative and evidence-based information to help special librarians develop information centres that will remain relevant to their organizations.

CONTENTSPrepare; Build a great project team; Plan your project; Develop a layout; Interior design basics; Revitalising your digital environment; Project completion and final thoughts.





Leadership and Management of Quality in Higher EducationEdited by Chenicheri Sid Nair, University of Western Australia, Len Webster, Monash University, Australia and Patricie Mertova, University of Oxford, UKChandos Learning and Teaching Series No. 4CONTENTSPart 1 Overview: Growth of the quality movement in higher education. Part 2 Leadership of quality in higher education: Initiative-based quality development and the role of distributed leadership; A leadership model for higher education quality; A framework for engaging leadership in higher education quality systems. Part 3 Approaches of managers to quality in higher education: Quality management in higher education: A comparative study of the United Kingdom, The Netherlands and Finland; Towards a culture of quality in South African higher education. Part 4 Auditing quality in higher education: Auditors’ perspectives on quality in higher education. Part 5 Academic development and quality in higher education: Academic development as change leadership in higher education; Quality in the transitional process of establishing political science as a new discipline in Czech higher education (post 1989); Academic development and quality in Oman: Mapping the terrain. Part 6 Resources and trends in higher education quality: New directions in quality management; Dubai’s Free Zone model for leadership in the external quality assurance of higher education; Trends in quality development.



Surviving the FutureAcademic libraries, quality and assessmentGail Munde, East Carolina University and Kenneth Marks, Consultant, Retired Dean of Libraries, University of Nevada, USAChandos Information Professional Series

‘An invaluable and thought provoking text for managers and librarians seeking solutions for survival’


CONTENTSQuality, assessment and evaluation; Creating a culture of assessment; Frameworks for quality improvement; Strategic planning, the Balanced Scorecard and benchmarking; Performance indicators; The library’s role in successful faculty research and teaching; The library’s role in successful postgraduate and professional education; The library’s role in the success of undergraduate students; User satisfaction as a quality indicator; Using group norms and peer comparisons as contexts for quality; Toward surviving the future.



Library Performance and Service CompetitionDeveloping strategic responsesLarry Nash White, East Carolina University Department of Library Science and Instructional Technology, USAChandos Information Professional SeriesCONTENTSHow long have we been counting things? An overview of library service performance assessment; Aligning the performance assessment process; A concise overview of current library service competition; Know things first: Identifying strategic information needs; ‘Knowns’ are really verbs: Using innovation to transform the ‘knowns’ into potential strategic responses; Improving potential strategic responses through access, accountability and alignment; Wash. Rinse. Repeat. Strategic responses are an on going process.


hardback ISBN: 978 1 84334 315 8


Marketing the Best Deal in TownYour libraryNancy Rossiter, Jacksonville University, USAChandos Information Professional Series

‘…a logical structure and additions such as case studies, exercises and suggestions for further reading.’

The Electronic Library

CONTENTSWhy market libraries? The language of marketing; Innovation 101; Trends; Purple cows, free prizes, and Moogle, oh my! Finding the $$$; Market research; Branding; Buzz; Marketing to women; Marketing to millenials; Marketing yourself.


hardback ISBN: 978 1 84334 306 6


A Short-cut to Marketing The LibraryZuzana Helinsky, ConsultantChandos Information Professional SeriesCONTENTSWhy is marketing so important? Marketing tools; Marketing in practice; Who else can help us? Publishers’ marketing suggestions; Conclusion.


hardback ISBN: 978 1 84334 426 1


Evidence-Based LibrarianshipCase studies and active learning exercisesEdited by Elizabeth Connor, The Citadel, the military college of South Carolina, USAChandos Information Professional Series

‘…for anyone wishing to extend their understanding of EBL.’

Barbara Frame, Dunedin Public Libraries

‘…it will be useful as a complementary source of case studies and learning exercises’

Information Research208 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 299 1 E-ISBN: 978 1 78063 108 0£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 300 4


The Other 51 WeeksA marketing handbook for librariansLee WelchTopics in Australasian Library and Information Studies No. 25120 pages 250 x 174mm (7 x 10) paperback 2006ISBN: 978 1 876938 90 1 E-ISBN: 978 1 78063 413 5


The Culture of Evaluation in Library and Information ServicesJohn Crawford, Glasgow Caledonian University, UKChandos Information Professional Series

‘…a useful resource in all library and information management programes.’

Electronic Journal204 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 101 7 E-ISBN: 978 1 78063 084 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 102 4


Interlending and Document Supply in Britain TodayEdited by Jean Bradford and Jenny Brine, University of Bristol, UKChandos Information Professional Series192 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 140 6 E-ISBN: 978 1 78063 086 1£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 188 8




PERSONAL AND STAFF DEVELOPMENT

Customer Service in Academic LibrariesStephen Mossop, University of Exeter, UKChandos Information Professional SeriesThe term ‘customer service’ is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organizational and individual attention on understanding and meeting the needs of the customer. Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

CONTENTSMore than words; Promises, promises; Developing your people; Measuring impact; Keeping it sharp; Case studies: Practical examples from practicing professionals.



Academic Librarianship, Publishing, and the Tenure TrackCreative strategies for scholarly successKarl Madden, City University of New York, USAChandos Information Professional SeriesThe publishing process is critical to the tenure track for academic librarians. Creativity and passion are essential components in the quest for reappointment and promotion. Academic Librarianship, Publishing, and the Tenure Track provides a strategy for academic librarian faculty productivity in conferences, journal articles, and book chapters, in support of reappointment and promotion, including the personal experiences of the author. It presents the author’s systematic approach, built upon the development of passionate creativity and social networking. The creative process is examined and applied to productivity, following a proven chronology.

CONTENTSAcademic writing as a creative art; The tenure track: Publish or perish; Academic librarians, the MLS and PhD; LIS research: Subject-specific, LIS-related; Quantification/qualification: Empirical and general-review; The process: Abstract, paper, presentation, journal proposal, submission, peer-review, editing; Application for tenure: The portfolio; International contexts.



Managing Burnout in the WorkplaceA guide for information professionalsNancy McCormack, Queen’s University and Catherine Cotter, University of New Brunswick, CanadaChandos Information Professional SeriesManaging Burnout in the Workplace concentrates on the problem of burnout, what it is and how it differs from chronic stress, low morale, and depression. The book addresses burnout from psychological, legal, and human resources perspectives. The chapters also cover how burnout is defined, symptom recognition, managing and overcoming burnout and how to avoid career derailment while coping with burnout.

CONTENTSWhat is burnout? Factors contributing to burnout; Burnout and information professionals: How we got this way; Are information professionals burned out? Research and opinion; How burnout is measured in the workplace; Burnout: The legal perspective; Gender, burnout and work- related stress; Symptom recognition and preventing burnout; Managing and overcoming burnout.



Exploring Education For Digital LibrariansMeaning, modes and modelsSusan Myburgh, Independent researcher, Australia and Italy and Anna Maria Tammaro, University of Parma, ItalyChandos Information Professional SeriesExploring Education For Digital Librarians provides a fresh and new perspective on the discipline and profession of Library and Information Science (LIS), with focus on preparing students for their careers as digital librarians who will deal with the present and future virtual information environments. An exploration of the knowledge base and possible theoretical construction for the academic discipline, as well as a delineation of the competencies for praxis of the profession, suggest a model that could be used internationally to prepare digital librarians for their future professional information careers. This text offers an informative and forward thinking overview of the library and i-School situation.

CONTENTSRegeneration of the second oldest profession; The influence of the current context; Previous research on education for DLs; First things fourth; Purposeful digital librarians; No theory, no discipline = no profession; Constructing a theoretical framework; Designing curricula; Aims and outcomes; Pedagogies and teaching methods; Content and structure; A bright future.



Workplace Culture in Academic LibrariesThe early 21st CenturyEdited by Kelly Blessinger and Paul Hrycaj, Louisiana State University, USAChandos Information Professional SeriesWorkplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency.

CONTENTSPart 1 Overview of workplace culture: Organizational culture and leadership: Exploring perceptions and relationships; Building on our strengths: Working towards a preferred workplace culture; Organizational culture and administrative change: A case study at a metropolitan academic library. Part 2 Assessment: Organizational climate assessment and improvement planning. Part 3 Acclimation for new librarians: Helping new librarians find success and satisfaction in the academic library. Part 4 Workforce diversity: Beyond diversity: Moving towards inclusive work environments; Cultural competencies in authentic leadership; Diversity and sensitivity in the workplace: Understanding Asian Pacific American staff. Part 5 Physical environment: Challenges of redesigning staff work space; All integration is local: Merging cultures in an academic library; Promoting and enabling civility in the academic library. Part 6 Staff morale/Interpersonal: Building staff morale and creating a positive workplace. Part 7 Interaction between departments: Interdepartmental communication in academic libraries; Interaction between departments: Strategies for improving interdepartmental collaboration through communication. Part 8 Tenure track/academic culture: No middle ground? Perceptions and realities of the distinctions between tenured librarians and their professional colleagues. Part 9 Mentoring/coaching: Mentoring in academic libraries; How transformational leadership translates into recognized excellence in academic libraries. Part 10 Generational differences: Generations at work: What we can learn from each other. Part 11 Motivation/incentives: Staff motivation at a university library: Use of intrinsic motivation at Western Carolina University. Part 12 Conflict management: Managing conflict and incivility in academic libraries. Part 13 Transparent organization: The transparent organization: Keeping staff in the loop.




NEW NEW

NEW

NEW NEW


Scholarly Information Search in the Networked Academic Learning EnvironmentLiLi Li, Georgia Southern University, USAChandos Information Professional SeriesScholarly Information Search in the Networked Academic Learning Environment is a practical guide for students determined to improve their academic performance and career development in the digital age. Also written with academic instructors and librarians in mind who need to show their students how to access and search academic and scholarly information resources and services, the book also serves as a reference guide for those determined to promote information literacy programs.

CONTENTSPart 1 Understanding information and information literacy: Information in the digital age; Information literacy in the networked academic learning environment. Part 2 Academic information delivery in the networked world: Information networks in academic learning environments; Information delivery in academic learning environments. Part 3 Information search in the academic world: Academic information literature and sources; Academic information search: Strategies, methods and tools; Search information in academic libraries; Using information ethically and legally. Part 4 Academic information search in the future; Evolving academic libraries in the future; Academic information search in the future. Part 5 Making a success in the future: Making a success in the academic world; Making a success in the real competitive world.



Not Your Ordinary LibrarianDebunking the popular perceptions of librariansAshanti White, University of North Carolina at Greensboro, USAChandos Information Professional SeriesWhen you picture a librarian, what do you imagine? An old white woman with glasses and a prudish disposition? That is the image that many people conjure up when asked to picture a librarian; with 82 per cent of the professional force being female and the average age of a librarian at 45, coupled with popular stereotypical images, it is difficult to dispute the perceptions. But there is more to librarians than meets the eye. This book will explore the origin of the image and popular media images of the librarian, in addition to the effects of the stereotype, and the challenges to the perception of librarians today.

CONTENTSIn the beginning: The origin of librarian stereotypes; Hollywood love affair: The librarian in American film; Heroes, vigilantes, and rock stars: The librarian on television; Not your ordinary library: The librarian in literature; How true are the perceptions?: Examining the common librarian; Diverging images: The sexy, author, and friendly librarian; The end of stereotypes: A new beginning.



New Directions for Academic Liaison LibrariansAlice Crawford, University of St Andrews Library, UKChandos Information Professional Series

Aimed at practitioners and students of librarianship, this book is about interesting and unusual practical projects currently being run by academic liaison librarians. It shows how liaison librarians can extend their roles beyond the established one of information literacy teaching and showcases areas in which they can engage in collaborative ventures with academic and administrative staff. Designed to excite and inspire, New Directions for Academic Liaison Librarians demonstrates the potential of the liaison role and emphasises the need for flexibility, imagination and initiative in those who hold these posts.

CONTENTSLiaison in the wider world: A medical librarian in Malawi; Liaison and bibliometric support: The UK Research Assessment Exercise; Liaison and virtual worlds; Liaison and digital scholarship; Liaison and open access journals; Liaison and community outreach: A Friends of the Library Group; Liaison and library buildings.







Leadership in LibrariesA focus on ethnic-minority librariansMaha Kumaran, University of Saskatchewan, CanadaChandos Information Professional Series

‘Highly recommended for its contribution to our understanding of an important aspect of the information profession.’


Aimed at librarians interested in leadership, this book focuses on ethnic minority librarians living in predominantly Caucasian cultures and their efforts to become a leader. It also provides non-minority librarians with an understanding of cross-cultural leadership. This books discusses leadership in various fields, provides examples of successful minority leaders in different fields and statistical data on minorities and librarians in various countries, and probes a variety of library school programs and their efforts to develop leadership skills in librarians in general and in minority librarians.

CONTENTSLeadership as defined by culture, profession and gender; Managers and leaders; Leadership styles; Leadership skills; Leadership in school, public and academic libraries in the US, the UK, Canada and Australia; Conclusion.



Understanding LibrariansCommunication is the issueBarbara Hull, Teesside University, UKChandos Information Professional Series

‘Hull provides a well-researched argument, which is anchored in evidence. While written mainly from an academic library perspective, the themes remain relevant to all libraries.’


Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as non-native speakers or those with some disability.

CONTENTSDefining the problem; What are libraries for? Images of librarians; Psychological barriers; Social class and lack of education as barriers; Language as a barrier; Lack of literacy and numeracy skills as a barrier; Information and communication technology as a barrier; Disability as a barrier; Clarity of purpose; Evaluation and the value of systematic research; Librarians as reflective practitioners; Staff development; Self publicise; Breaking down the library walls: Responding to the needs of the Google generation; Communication within partnerships at Deakin University Library: The liaison link; Where are we now?




NEW


Recovery, Reframing, and RenewalSurviving an information science career crisis in a time of changeOliver Cutshaw, Chicago School of Professional Psychology, USAChandos Information Professional Series

‘Every librarian should read this optimistic, practical, honest and insightful, easy-to-read, and highly relevant guide.’


This book examines the difficulties confronting information professionals who, due to financial downturns, technological change, or personal crises, are forced to re-evaluate their career options.

CONTENTSIntroduction to the parameters of career renewal; Career recovery: A case study of my personal job search; No job, no way: Librarians are often unprepared for voluntary and involuntary career changes; First you grieve: Job loss, job stagnation, and job burnout in an age of transition; Re-envisioning your career: A new look at yourself and your skills; Reframing your skills and search strategies: Preparing for the job search and looking at your professional goals with a fresh and realistic approach; New résumé, new interview skills, but the road can still be bumpy: Preparing for the job search and practicing the survival skills needed for success; You got your job! Hurray! But now what? How can our professional organizations and graduate schools build a better professional support system? Conclusions: Recovery, reframing, and renewal are a matter of interpretation.



The Information and Knowledge Professional’s Career HandbookDefine and create your successUlla de Stricker, de Stricker Associates, Canada and Jill Hurst-Wahl, School of Information Studies, Syracuse University, USAChandos Information Professional Series

‘An excellent resource and is applicable to other professions.’

Journal of Academic Librarianship

The definitive guide to developing and managing a successful career in the information profession. The book gives the reader a set of tools and techniques to secure a stronger career, build an effective brand and succeed as professionals.

CONTENTSIntroduction: An invitation; An opaque profession: Special challenges; Knowing who you are: Your ‘work personality’ and your ‘best fit’; Developing your brand: The professional image; Looking for a job: Tips and tricks; Creating your story: Crafting a compelling resume; Knowing where you want to go: Plan… but let chance have a chance!; Navigating organizational culture: Understanding politics; Winning support: ‘Selling’ proposals with the business case approach; Making the leap to a managerial role: Being the boss; Resilience at work: Coping when things get tough; About the money; Passing it on: Collegial support or mentoring; Our colleagues speak: Career snapshots; Jill and Ulla speak: Our professional journeys; Epilogue; Resources.



Diversity Programming and Outreach for Academic LibrariesKathleen Hanna, Mindy Cooper and Robin Crumrin, Indiana University – Purdue University Indianapolis, USAChandos Information Professional Series

‘…this book can stimulate ideas of how libraries of all types may contribute proactively to community outreach.’


This book outlines issues surrounding diversity among students, faculty, and staff and how one urban university library is working to embrace and celebrate the diversity found in its building, on campus, and in the local community. This book illustrates how universities are uniquely situated to engage students in discussions about diversity and how academic libraries in particular can facilitate and ease these discussions. Diversity Programming and Outreach for Academic Libraries details anecdotal experiences, and provides practical suggestions for developing diversity programs and forming collaborations with other campus units, regardless of size, staff, or focus of the academic library.

CONTENTSIntroduction to diversity in academic libraries; Creating a diversity council; Institutionalizing student involvement in library initiatives; Examples of diversity programming and outreach; Building bridges: Developing the International Newsroom; Sharing the wealth: Other library departments and diversity initiatives; Assessing programming and outreach; Challenges and opportunities to continued diversity initiatives.



Building Your Library Career with Web 2.0Julia Gross, Edith Cowan University, AustraliaChandos Information Professional Series

‘Written in an informal style, this practical guide is suited to both new and established LIS professionals who are unfamiliar with this subject area.’

An Leabharlann: The Irish Library

This readable guide builds on the solid foundation of previous library career books. The social networking tools described will supplement the traditional methods of career development.

CONTENTSWeb 2.0 and your library career; Social networking sites and your library career; Using Facebook, LinkedIn and Twitter for your career; Personal marketing for your career; Privacy, social networking and your career; Lifelong learning and your career; Web 2.0 professional development for your library career; Networking for your LIS career; E-mentoring for career development; Keeping up to date and being competent.



Becoming Confident TeachersA guide for academic librariansClaire McGuinness, University College Dublin, IrelandChandos Information Professional Series

‘…a sound and satisfying work on teaching librarianship.’


Becoming Confident Teachers examines the teaching role of information professionals at a time of transition and change in higher education. This book guides teaching librarians to a position where they feel confident that they have acquired the basic body of knowledge and procedures to handle any kind of instructional requests that come their way, and to be proactive in developing and promoting teaching and learning initiatives.

CONTENTSThe evolving role of the teaching librarian; Teaching librarians: 10 concepts shaping the role; Preparing teaching librarians for practice: Focusing on the basics; Confidence-zappers and how to handle them; Personal and professional development as a teaching librarian; What librarians think: Teaching and learning in the real world.



Mid-Career Library and Information ProfessionalsA leadership primerEdited by Dawn Lowe-Wincentsen, Oregon Institute of Technology and Linda Crook, Washington State University, USAChandos Information Professional Series

‘…a very current, topical and easy-to-read book that is perfect for the busy librarian.’

‘…a valuable addition to a professional library for a librarian seeking career advancement or looking for new work challenges.’


CONTENTSSaying yes, again: An introduction to leadership for mid-career librarians; What to do when you can’t do it all; Empowering the reluctant new library manager; Stuck in the middle and loving it! Why middle managers have the ability to lead from the heart and the power to persuade; Making it work: Leading without a pedestal; Leading without authority: Maintaining balance and relationships; Career progression: Mentoring to the rescue; When life and leadership collide; Avoiding the Peter Principle: ‘Every employee tends to rise to his level of incompetence’; Work envy, workhorses and the mid-career librarian; Don’t get stuck in a rut!; Out of bounds: Developing a library outreach program using the ‘Five Practices of Exemplary Leadership’ model; Technologically indispensable: Leading when you’re technically competent but seen merely as a useful tool to get other folks’ ideas implemented; Same song, different verse: critical followership as an act of resilience for second-career librarians; New in town: Leadership betwixt and between; Making your mark: Scholarship, ‘niche-building,’ and other ways of defining and marketing your expertise; Exercise your leadership potential.





A Practical Writing Guide for Academic LibrariansKeeping it short and sweetAnne Langley, Princeton University and Jonathan Wallace, Nation and World Editor at the News and Observer, USAChandos Information Professional SeriesCONTENTSStyle: Short and sweet; Audience; Getting and keeping a job: Letters of recommendation, cover letters, résumés, self-assessments, thank-you notes; Meetings and reports: Minutes, formal reports, progress reports, annual reports, project proposals; Managing: Performance reviews, employee documentation, job descriptions, search committee reports, budget requests; Public services and collections: Subject guides (pathfinders), collection assessments and other documents related to collection development, memos or letters to faculty about the library collection, external reviews, marketing tools (bookmarks, brochures and posters); Online and presenting data.



From Fear to FlowPersonality and information interactionJannica Heinstrom, Abo Akademi University, FinlandChandos Information Professional Series

‘…can be used to develop individual information-seeking skills as information professional, as a self-reflective tool to examine one’s characteristics and how these influence the way one interacts with information.’


CONTENTSPersonality; Openness to experience – the exploration dimension; Conscientiousness – the persistence dimension; Extroversion – the social dimension; Agreeableness – the trust dimension; Negative affectivity – the emotional dimension; Need for cognition; Positive emotionality; Self-efficacy and self-confidence; Locus of control; Monitoring and blunting; Uncertainty orientation; Broad scanning, fast surfing and deep diving; Discussion.



Customer CareA training manual for library staffPat Gannon-Leary and Michael McCarthy, Bede Research & Consultancy, UKChandos Information Professional SeriesCONTENTSPreparation; The introduction; What is customer service? Who are our customers? The customer service chain; Communication; Questioning and active listening; Handling complaints; Dealing with challenging situations; Life positions and the OK Corral: Being more confident and assertive; Suggestions for improvement; Teambuilding; What are we good at, and what is our future? Action planning; Wrapping it up; Conclusion.



Productivity for LibrariansHow to get more done in less timeSamantha Hines, University of Montana-Missoula, USAChandos Information Professional Series

‘...an engaging, easy-to-read style.’ Journal of the Canadian Health Libraries

Association

CONTENTSWhat is productivity? Motivation; Procrastination; Time Management; Systems of productivity; Managing for productivity; Sticking with productivity; Resource guide; Wrapping up.



An Overview of the Changing Role of the Systems LibrarianSystemic shiftsEdited by Edward Iglesias, Central Connecticut State University, USAChandos Information Professional SeriesCONTENTSDigital culture: The shifting paradigm of systems librarians and systems departments; Patchwork redux: How today’s systems librarians enrich the weave of library culture; Library automation and open source software in Italy: An overview; Geeks and Luddites: Library culture and communication. The current environment: The status of the field; Building winning partnerships with vendors; Enterprise computing and the library: Managing the transition; Enterprise computing and the library: Managing the transition; Doing more with more: Systems, services and emerging technologies.



The ART of People Management in LibrariesTips for managing your most vital resourceJames McKinlay, Haines Centre for Strategic Management and Vicki Williamson, University of Saskatchewan Library, CanadaChandos Information Professional Series

‘The authors have produced a practical book that is current and aspiring library leaders from a variety of sectors will find useful.’

‘A readable and useful book.’The Australian Library Journal

CONTENTSThe library business is changing – please excuse our dust during renovations! Human resources: Your most vital resource – don’t leave it to chance! The rules of the game have changed; The systems thinking approach: The framework for developing a human resource management system; Systems thinking simplified – four primary concepts; Developing your people plan – a Systems Thinking approach; Leadership in HR management practices – the people edge competencies; Ten critical HR issues within libraries; Epilogue: ‘Just when we thought things were running smoothly …’.



Taking Charge of Your CareerA guide for library and information professionalsJoanna Ptolomey, Consultant, UKChandos Information Professional Series

‘Librarian or information professionals seeking to redirect their careers or to improve the quality of work life could benefit from the tools and advice that Ptolomey provides in this guide.’

‘If you buy this book and put it to use, your investment will be well repaid.’

Journal of the Medical Library Association

CONTENTSPart 1 The backbone - Skip this at your peril: Your LIS career I presume? It’s all about you; Check out the view – the LIS landscape. Part 2 Everyday tools for taking charge of your career: Tips for keeping up with business as usual and managing change; Making the time for managing your career; Taking charge using project management as a tool. Part 3 Different stages of your career: Career breaks; Starting out, making it count; Managing and leading; Going it alone – being an independent information professional. Part 4 Complete framework for personal strategic planning: Personal strategic planning.



Electronic PortfoliosPersonal information, personal development and personal valuesSimon Grant, Consultant

‘Good information analysis. Useful in process development and implementation. Emphasis on ethical issues links up to personal ownership that needs first priority attention.’

Wijnand Aalderink and Marij Veugelers – SURF NL Portfolio, Dutch portfolio expert

group

CONTENTSPart 1 Principles of e-portfolio systems: Some scenarios of e-portfolio use; Who wants personal information? The rationale behind recording and storing personal information; Portfolio purposes outlined; Portfolio information; Issues with portfolio information; The need for common terms in portfolio information; Portfolio functionality; Applying e-portfolio principles. Part 2 How to do things with e-portfolio and related tools: How to use tools for assessment; How to use tools for recording significant personal information; How to use tools for self-presentation; How to use tools provided for your own development; How to motivate and help others to use tools; How to develop e-portfolio tools; How to coordinate e-portfolio and administrative tools; How to develop interoperability in tools; How to publish terms for common use by tools. Part 3 Future vision: Notes on portfolio environments and values; Matching information for people; Personal values, identity and personality; Developing personality and personal values; Ethical development and values in society; The culture of information and choice: An analogy with the development of agriculture; In conclusion?

260 pages 234 x 156mm (6 x 9) paperback 2009ISBN: 978 1 84334 401 8 E-ISBN: 978 1 78063 007 6£52.50/US$85.00/€65.00www.woodheadpublishing.com/9781843344018



Don’t Just Do Something, Sit ThereAn introduction to non-directive coachingBob Thomson, University of Warwick, UK

CONTENTSWhat is non-directive coaching? Listening; Questioning; Playing back; Becoming a capable coach; Directive and non-directive coaching; Ethical and other issues in coaching; Tools you might use in coaching; Coaching as a line manager; Metaphor and clean language; Psychological bases of coaching; The foundations of a non-directive approach; The inner game of coaching; Becoming an even more capable coach.


hardback ISBN: 978 1 84334 430 8


Cruise to SuccessHow to steer your way through the murky waters of marketing your libraryLoreen Phillips, McDermott Library, USAChandos Information Professional SeriesCONTENTSWhy should libraries market themselves? The library as a corporation; Creating a SWOT analysis; Areas to consider in a marketing campaign; Merchandising and branding; Marketing strategy; Poster guidelines; Other tools of communication: News announcements, public relations, newsletters and annual reports; References, further reading and resources.


hardback ISBN: 978 1 84334 483 4


Librarians of BabelA toolkit for effective communicationPaola de Castro, Istituto Superiore di Sanità, ItalyChandos Information Professional Series

CONTENTSThe communication process; What you should know before writing a paper; The writing process: Technical considerations; Writing a journal article; Writing a book, a report or a chapter therein; Writing conference papers and issuing proceedings; Using illustrations; Citing the work of others: How and why; Editorial revision; Producing leaflets; How to organize a conference; How to produce effective presentations; How to produce effective posters; Addressing the media.



Managing Change and People in LibrariesTinker Massey, Embry-Riddle Aeronautical University, USAChandos Information Professional Series

‘The strength of the work is in the practical examples and hands-on application of theory… recommend as a practical guide for managing change in libraries’


CONTENTSBasic theories; Management gone wrong; Reconstruction; Pushing the positive; Changing negatives to positives; Ebbing stress; Changing change to make a change; Revving up enthusiasm; Design for longevity; Production – not luck; Conclusion.



Presentations for LibrariansA complete guide to creating effective, learner-centred presentationsLee Hilyer, University of Houston, USAChandos Information Professional SeriesCONTENTSPart 1 Human learning and learning from presentations: How people learn: Human cognitive architecture and the learning process; Learning from presentations: 1) A bad experience; Learning from presentations: 2) A good experience. Part 2 Creating a learner-centred presentation: Introduction to the presentation process model; Getting started; Writing your script and creating your storyboards; Creating your slides; Creating effective hand outs; Integrating your script, slides and hand outs through practice and rehearsal; Delivering a successful presentation; Evaluation for improvement.


hardback ISBN: 978 1 84334 304 2


A Leadership Primer for New LibrariansTools for helping today’s early-career librarians become tomorrow’s library leadersSuzanne Byke, Florida State University and Dawn Lowe-Wincentsen, Oregon Institute of Technology, USAChandos Information Professional Series

‘…an interesting book which is easy to read.’The Australian Library Journal

CONTENTSAbout this book; What you didn’t learn in your LIS program; Becoming a leader even if you aren’t in a leadership position; Why follower isn’t a dirty word; Setting yourself apart; Self-promotion; The next steps; The toolkit.


hardback ISBN: 978 1 84334 420 9


A Comprehensive Library Staff Training Programme in the Information AgeAileen Wood, Consultant, UKChandos Information Professional Series

‘The book is well researched and draws on the author’s wide experience.’

Karen Gray, Lawrence Graham LLP

CONTENTSLIS competencies and skills; Training needs analysis; Performance appraisal; Curriculum vitae and interviewing tips; Learning styles; Developing courses; Selected course examples; Informal non-conventional training techniques; Facilitation; Academic, professional and vocational learning.


hardback ISBN: 978 1 84334 119 2


How LIS Professionals Can Use Alerting ServicesIna Fourie, University of Pretoria, South AfricaChandos Information Professional Series196 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 128 4 E-ISBN: 978 1 78063 096 0£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 129 1


Training Library Patrons the ADDIE WayDebby Wegener, Temasek Polytechnic Library, SingaporeChandos Information Professional Series

‘…an excellent book.’Scottish Health Information Network


hardback ISBN: 978 1 84334 168 0


Characteristics of the Successful 21st Century Information ProfessionalDennie Heye, Shell Exploration and Production, The NetherlandsChandos Information Professional Series180 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 145 1 E-ISBN: 978 1 78063 087 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 197 0




The New Information ProfessionalHow to thrive in the information age doing what you loveSue Myburgh, University of South Australia, AustraliaChandos Information Professional Series

‘…a densely written book with much to digest.’The Australian Library Journal


hardback ISBN: 978 1 84334 097 3


The Role of the Academic LibrarianAnne Langley, Edward Gray, Duke University, USA and K T L Vaughan, University of North Carolina, USAChandos Information Professional Series

‘…an excellent, highly readable guide.’Scottish Health Information Network


hardback ISBN: 978 1 84334 058 4


Faculty-Librarian RelationshipsPaul Jenkins, The College of Mount St. Joseph, USAChandos Information Professional Series196 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 116 1 E-ISBN: 978 1 78063 079 3£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 117 8


Continuing Professional DevelopmentA guide for information professionalsAlan Brine, De Montfort University, UKChandos Information Professional Series192 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 081 2 E-ISBN: 978 1 78063 072 4£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 082 9


PUBLIC AND OTHER NON-ACADEMIC LIBRARIES

Libraries and Public PerceptionsA comparative analysis of the European pressAnna Galluzzi, Biblioteca del Senato, ItalyChandos Information Professional SeriesWhat is the future of libraries? This question is frequently posed, with widespread research into the social and economic impact of libraries. Newspapers play an important role in forming public perceptions, but how do newspapers present libraries, their past, present and future? Nobody has yet taken the press to task on the quantity and quality of articles on libraries, however Libraries and Public Perceptions does just this, through comparative textual analysis of newspapers in Europe.

CONTENTSThe study; Methodology and procedures; Research findings; Discussion and conclusions.



Information Literacy and Lifelong LearningThe workplace, health and public librariesJohn Crawford, formerly Director, Scottish Information Literacy Project and Christine Irving, Edinburgh Napier University and Scottish Information Literacy Project, UKChandos Information Professional SeriesThis book reviews the role of information literacy (IL) in developing employability skills, personal health management and informal learning from a variety of areas including: information policy issues, information usage and training needs and skills development. Early years education and the role of IL in relevant organisations, including government departments, skills agencies, and professional bodies (such as the Confederation of British Industry (CBI)) are also considered. With a UK focus, this book also considers the leading role of the US in the development of information literacy policy.

CONTENTSBackground to policy; Information policy since World War Two; The debate about information literacy within the information profession; Recognising information literacy as an early years issue; The challenge of the work environment; Case study: The Scottish Government information Service (Contributed by Scottish Government information Service staff); Information literacy in health management; Employability, informal learning and the role of the public library; Value and impact; Issues for the future.



Records Management for Museums and GalleriesAn introductionCharlotte Brunskill, Paul Mellon Centre for Studies in British Art and Sarah Demb, Museum of London, UKChandos Information Professional Series

‘This book will doubtless prove to be a useful guide for those responsible for records management in the museum and gallery sector.’


This book offers a comprehensive overview of records management work in museum and gallery settings by records managers. It draws on over a decade of experience in applying fundamental records management principles and practices to the specific circumstances of museums. Records Management for Museums and Galleries introduces the reader to the institutional cultures, functions and records specific to museums, and to issues of particular bearing on museum records, including the legislative environments created by the Freedom of Information and Data Protection Acts. Footnotes, case study sidebars and a resource guide the reader to a range of additional information and assistance.

CONTENTSThe history of record keeping in the UK museum and gallery sector; Records management basics; Making a business case for records management; Legislation and records management requirements; The records survey; Strategy and action planning; Developing a file plan, retention schedule and records management programme; Resources; Appendices: Policies, forms and checklists.



Law Firm LibrarianshipIssues, practice and directionsJohn Azzolini, Reference librarian at a leading global law firm, USAChandos Information Professional SeriesThe legal information environment is deep, wide, and dynamic with many participants, including courts, parliaments, legislatures, and administrative bodies. None exemplifies the agile, knowledge-engaging legal player better than the law firm. Current, authoritative information is essential for the successful representation of clients. The firm’s most dependable resource for retrieving information is its library staff. Law Firm Librarianship introduces the reader to the challenges, qualifications, and work conditions of this distinct type of research librarian.

CONTENTSTasks, skills, and attributes; The law firm; The law firm library; The legal publishing world; Research sources and systems; Conclusion: Law firm librarianship: A dynamic profession.




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Public Libraries and their National PoliciesInternational case studiesJohn Helling, Bloomfield-Eastern Greene County Public Library, USAChandos Information Professional Series

‘An interesting book that clearly indicates the intricate relationship between the situation of public libraries and their national context.’


Public Libraries and their National Policies is aimed at practicing librarians and scholars with an interest in public libraries. It examines the various models for providing public library services around the world and discusses differences in such areas as funding sources, standards, regulations and use. At a time when public libraries are facing shrinking budgets and increasing pressure to consolidate or otherwise modify their governance structure, this book provides a timely glimpse into international best practices.

CONTENTSUnited States; Canada; South Africa; Senegal; Finland; Sweden; United Kingdom; France; India; Turkmenistan; China; Australia.



Libraries and ArchivesA comparative studyTomas Lidman, Consultant, SwedenChandos Information Professional SeriesLibraries and Archives analyses the facts and arguments behind an increasing debate as to what extent libraries and archives are fulfilling the same missions. Despite the fact that they have different legal statuses, legal frameworks, and the work-flow looks very different, some politicians and bureaucrats think that there is much to gain if the two institutions work closely together or even merge. In order to understand the present situation it is important to have an understanding of the role of libraries and archives and their shared history. Therefore the development up to the present day is analysed in the first chapters of the book. The book stimulates debate and brings forth valuable facts about the topic. The main focus is on national libraries and national and regional archives from an international point of view.

CONTENTSPre-historic times; National libraries and archives from early modern times to 1900; Twentieth-century libraries; Twentieth-century archives; What’s in store?



Records Management and Knowledge MobilisationA handbook for regulation, innovation and transformationStephen Harries, Critical Information, UKChandos Information Professional SeriesThis book argues that records management can contribute to public sector reform and transformation in the new climate of austerity without losing its essential characteristics. The public sector environment is now changing rapidly, with more emphasis on efficiency, flexibility and innovation, devolving control, loosening regulation and cutting budgets. By linking practical ideas about the use and management of knowledge, the author draws on insights from the study of policy-making and programme delivery to show how managing the relationship between records and knowledge, and their creation and use, can make an important contribution to public sector innovation in itself.

CONTENTSManaging records and growing knowledge: An interactive strategy. Part 1 Principles: The changing role of government: Transformation; Concepts, codes and meanings: Bridging knowledge and records; Records, knowledge and action: An interacting design model; Regulation and institutions: Rules, roles and frames; Innovation and change: Ideas, networks and communities. Part 2 Practices: Bridging policy and delivery with knowledge: The case for intervention; Achieving added value: Efficiency, effectiveness and public value; Planning a knowledge-based intervention: Strategy, tools, analysis; Fomenting knowledge development; Reframing records management: Towards knowledge governance.



Special Libraries as Knowledge Management CentresEva Semertzaki, Bank of GreeceChandos Information Professional Series

‘If your library is not yet a knowledge centre it is an essential purchase.’


This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution.

CONTENTSSpecial libraries; Knowledge management; Components of a knowledge management system at a special library; Implementation of a knowledge management centre at a special library; Lessons learned, evaluation, marketing, and the way forward: Case studies.



From Lending to LearningThe development and extension of public librariesRónán O’Beirne, Bradford College, UKChandos Information Professional Series

‘worth the investment and thorough reading by at least all public library managers as a catalyst for local, state and national debate’Australasian Public Libraries and Information

Services

CONTENTSFor what are libraries if not for learning? Understanding today’s public libraries; Public libraries lost in the learning landscape; Developing learning services in public libraries; Digital citizenship in a learning community; Information and knowledge in the learning society; Technology for learning and citizenship; Looking to the future.



Imagine Your Library’s FutureScenario planning for libraries and information organisationsSteve O’Connor, Hong Kong Polytechnic University and Peter Sidorko, The University of Hong Kong, Hong KongChandos Information Professional SeriesCONTENTSWhat are scenarios? The complexities of our informational environment; The future and the past: Models are changing; Understanding choices; Toward a new way of thinking; Designing your process; Scenarios and implementation; Choice, chance and (less than) certainty; Case studies; Implementation and the impact of change.



User-Generated Content and its Impact on Web-Based Library ServicesQuestioning authorityKay Cahill, Vancouver Public Library, CanadaChandos Information Professional Series214 pages 234 x 156mm (6 x 9) paperback 2009ISBN: 978 1 84334 534 3 E-ISBN: 978 1 78063 008 3


The Role of the Legal Information OfficerTrevor Harvey, Clifford Chance, UKChandos Information Professional Series204 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 047 8 E-ISBN: 978 1 78063 057 1£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 048 5




Project Management in Libraries, Archives and MuseumsWorking with government and other external partnersJulie Carpenter, Education for Change Ltd, UKChandos Information Professional Series

‘This book is concise, to the point, and focused directly on understandable terminology and appropriate charts and figures.’

Collection Building

CONTENTSWhat does project management mean? Project planning and review; Working in project partnerships; Risk management; Managing human resources within a project; Managing other project resources; Evaluation and review; Quality management in projects; Sustainability of projects; Using information and communication technology in project management.



A Short-cut to Marketing The LibraryZuzana Helinsky, ConsultantChandos Information Professional Series

CONTENTSWhy is marketing so important? Marketing tools; Marketing in practice; Who else can help us? Publishers’ marketing suggestions; Conclusion.


hardback ISBN: 978 1 84334 426 1


Marketing the Best Deal in TownYour libraryNancy Rossiter, Jacksonville University, USAChandos Information Professional Series

‘…a logical structure and additions such as case studies, exercises and suggestions for further reading.’

The Electronic Library

CONTENTSWhy market libraries? The language of marketing; Innovation 101; Trends; Purple cows, free prizes, and Moogle, oh my! Finding the $$$; Market research; Branding; Buzz; Marketing to women; Marketing to millenials; Marketing yourself.


hardback ISBN: 978 1 84334 306 6


Joint-Use LibrariesLibraries for the futureSarah McNicol, University of Central England, UKChandos Information Professional Series

CONTENTSWhat are joint-use libraries? Why a joint-use library? Joint-use library design; How does a joint-use library operate? Joint-use libraries and partnerships; Joint-use libraries and communities; Expanding horizons; How good are joint-use libraries? (And how do we know?); The future.


hardback ISBN: 978 1 84334 385 1


Library Project FundingA guide to planning and writing proposalsJulie Carpenter, ConsultantChandos Information Professional Series

‘…an excellent contribution to the bookshelves of practicing LIS professionals, academics and researchers. …highly recommended as essential reading for all LIS profesionals facing any need to apply for funding. I believe it also should be brought to the attention of LIS students.’

Online Information Review234 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 380 6 E-ISBN: 978 1 78063 129 5£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 381 3


Youth Services and Public LibrariesSusan Higgins, University of Southern Mississippi, USAChandos Information Professional Series168 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 156 7 E-ISBN: 978 1 78063 109 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 167 3


The Adolescent NovelAustralian perspectivesMaureen Nimon and John FosterLiterature and Literacy for Young People 2248 pages 244 x 172mm (6 1/2 x 9 1/2) paperback 1997ISBN: 978 0949060 41 9 E-ISBN: 978 1 78063 423 4


Bush, City, CyberspaceThe development of Australian children’s literature into the 21st CenturyJohn Foster, Ern Finnis and Maureen NimonLiterature and Literacy for Young People 6200 pages 250 x 174mm (7 x 10) paperback 2005ISBN: 978 1 876938 78 9 E-ISBN: 978 1 78063 415 9


The Information Literate School Community 2Issues of LeadershipJames Henri and Marlene AsselinTopics in Australian Teacher Librarianship 5254 pages 250 x 174mm (7 x 10) paperback 2005ISBN: 978 1 876938 72 7 E-ISBN: 978 1 78063 417 3


Popular Literature for Children and AdolescentsJohn FosterLiterature and Literacy for Young People 5180 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 876938 48 2£18.95/US$30.00/€25.00www.woodheadpublishing.com/9781876938482

Providing more with lessCollection management for Australian school libraries2nd editionKen Dillon, James Henri and Joy McGregorTopics in Australian Teacher Librarianship 4392 pages 234 x 156mm (6 x 9) paperback 2001ISBN: 978 0949060 99 0 E-ISBN: 978 1 78063 421 0£27.50/US$45.00/€35.00www.woodheadpublishing.com/9780949060990

A Most Delicate MonsterThe one-professional special libraryJean DartnallTopics in Australasian Library and Information Studies No. 13176 pages 234 x 156mm (6 x 9) paperback 1998ISBN: 978 0949060 40 2 E-ISBN: 978 1 78063 422 7




INFORMATION LITERACY AND STUDY SKILLS

Providing Research SupportA practical guide for academic and research librariesJanet Fletcher and Robyn Drummond, University of New South Wales, AustraliaChandos Information Professional SeriesAimed at library and information professionals working in research-intensive institutions, Providing Research Support is a practical guide on how to assist academic and research staff in assessing and demonstrating research impact. Providing Research Support addresses making strategic publishing choices and will equip library and information professionals with strategies, resourcing requirements, tools and tips by providing solutions to real-life problems in demonstrating the impact of research. The book presents each problem as a scenario and describes not only the steps to reaching a solution but also how to prepare, write and present final reports.

CONTENTSQuantitative and qualitative methods for measuring research impact; Planning and managing research impact services; Templates for reporting findings.



Accidental Information DiscoveryCultivating serendipity in the Digital AgeEdited by Tammera Race, Western Kentucky University, USAChandos Information Professional SeriesThe accidental discovery of valued information, termed serendipity, plays an important role in creative problem-solving. The digital nature of our current discovery environments impacts the opportunities for these happy accidents to occur. Accidental Information Discovery brings together discussions about serendipity and information discovery, research in computer and information science, and thoughts on the creative process. Five chapters explore the significance of serendipity in creativity and innovation, the characteristics of serendipity-friendly tools and minds, and how future discovery environments may encourage serendipity.

CONTENTSThe conversation about serendipity; Accidental discovery and digital tools; Making room for serendipity; Teaching serendipity; Serendipity in future information landscapes.



Radical Information LiteracyReclaiming the political heart of the IL movementAndrew Whitworth, University of Manchester, UKChandos Information Professional SeriesWhat would a synthetic theory of digital, media and information literacy (DMIL) look like? Radical Information Literacy presents, for the first time, a theory of DMIL that synthesises the diversity of perspectives and positions on DMIL, both in the classroom and the workplace, and within the informal learning processes of society. This title is based on original analysis of how decisions are made about the relevance of information and the other resources used in learning, showing how society has privileged objective approaches (used in rule-based decision making) to the detriment of subjective and intersubjective perspectives which promote individual and community contexts.

CONTENTSIntroduction: Why we need a synthesis of digital, media and information literacy; The tripartite approach: Objective, subjective and intersubjective views on information; A bibliometric analysis of the literature; Critical theory and the objectivisation of learning; A fresh approach: DMIL within communities of practice; Expanding the field and “learning how to see” alternatives; Reviews of practice and suggestions for syllabi.



Utilizing Technology in the Academic Research ProcessQuality output in a fraction of the timeJohn Dumay, University of Sydney Business School, AustraliaChandos Information Professional SeriesThis book is aimed at anyone involved in an academic research project from high school majors to PhD students and experienced researchers with a strong publication record. The author is acutely aware of the amount of time it takes to bring an idea from inception through to publication. The aim of this book is to introduce the tools and techniques the author used to establish his research career in a relatively short time, whilst keeping an eye on the quality of output.

CONTENTSInvestigation: Setting up basic technology for research; Tools for developing your research question; Collecting quantitative data; Collecting qualitative data; Analysis: Tools for analysing qualitative data; Tools for analysing quantitative data; Writing: Structuring your document with a word processor; Searching documents and secondary sources; Effective referencing; Writing for clear communication; Presentation & publication: Developing effective presentations; Getting ready for publication; Dealing with editors and publishers.



Information Literacy and Lifelong LearningThe workplace, health and public librariesJohn Crawford, formerly Director, Scottish Information Literacy Project and Christine Irving, Edinburgh Napier University and Scottish Information Literacy Project, UKChandos Information Professional SeriesThis book reviews the role of information literacy (IL) in developing employability skills, personal health management and informal learning from a variety of areas including: information policy issues, information usage and training needs and skills development. Early years education and the role of IL in relevant organisations, including government departments, skills agencies, and professional bodies (such as the Confederation of British Industry (CBI)) are also considered.

CONTENTSBackground to policy; Information policy since World War Two; The debate about information literacy within the information profession; Recognising information literacy as an early years issue; The challenge of the work environment; Case study: The Scottish Government information Service (Contributed by Scottish Government information Service staff); Information literacy in health management; Employability, informal learning and the role of the public library; Value and impact; Issues for the future.



Scholarly Information Search in the Networked Academic Learning EnvironmentLiLi Li, Georgia Southern University, USAChandos Information Professional SeriesScholarly Information Search in the Networked Academic Learning Environment is a practical guide for students determined to improve their academic performance and career development in the digital age. Also written with academic instructors and librarians in mind who need to show their students how to access and search academic and scholarly information resources and services, the book also serves as a reference guide for those determined to promote information literacy programs.

CONTENTSPart 1 Understanding information and information literacy: Information in the digital age; Information literacy in the networked academic learning environment. Part 2 Academic information delivery in the networked world: Information networks in academic learning environments; Information delivery in academic learning environments. Part 3 Information search in the academic world: Academic information literature and sources; Academic information search: Strategies, methods and tools; Search information in academic libraries; Using information ethically and legally. Part 4 Academic information search in the future; Evolving academic libraries in the future; Academic information search in the future. Part 5 Making a success in the future: Making a success in the academic world; Making a success in the real competitive world.




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Information Literacy and Cultural HeritageDeveloping a model for lifelong learningKim Baker, University of Cape Town, South AfricaChandos Information Professional SeriesThere is a complex and contested terrain of cultural heritage in the library context. Information Literacy and Cultural Heritage explores cultural heritage from museums, archives and libraries perspectives, highlighting the role of memory and contested history in the collection, description and presentation of cultural heritage. The book argues that the convergence of libraries, archives and museums in digital preservation should be extended to include the development of combined lifelong learning programmes, teaching both information literacy skills and awareness of cultural heritage.

CONTENTSExploring cultural heritage in the context of museums, archives and libraries; Cultural heritage within digital information contexts; Overview of information literacy models in the library context; Critical thinking and lifelong learning; Information literacy and cultural heritage: A proposed generic model for lifelong learning; Guidelines for adapting the generic Information Literacy and Cultural Heritage Model for Lifelong Learning to local contexts; Conclusion: Summary observations and a way forward.



Creating and Maintaining an Information Literacy Instruction Program in the Twenty-First CenturyAn ever-changing landscapeNancy Noe, Auburn University, USAChandos Information Professional SeriesThe Association of College and Research Libraries (ACRL) set forth Characteristics of Programs of Information Literacy that Illustrate Best Practices: A Guideline. Creating and Maintaining an Information Literacy Instruction Program in the Twenty-First Century provides readers with a real-world, practical guide for creating an instruction program step-by-step, as well as a framework for reviewing, assessing, and updating existing programs.

CONTENTSWhere are you now? Really? Why are we here and where do we want to go? Program mission, goals and objectives; Planning. Yes, more planning; Packing for the journey: Administrative and institutional support; Articulation and collaboration; Today’s (and tomorrow’s) student; Pedagogy, or “I’m a librarian, not a teacher!”; Staffing; Outreach and marketing; Program and student assessment; The road ahead.



Social ReadingPlatforms, applications, clouds and tagsJosé-Antonio Cordón-García, Julio Alonso-Arévalo, Raquel Gómez-Díaz and Daniel Linder, University of Salamanca, SpainChandos Publishing Social Media Series No. 10Contemporary developments in the book publishing industry are changing the system as we know it. Changes in established understandings of authorship and readership are leading to new business models in line with the postulates of Web 2.0. Socially networked authorship, book production and reading are among the social and discursive practices starting to define this emerging system. Websites offering socially networked, collaborative and shared reading are increasingly important. Social Reading maps socially networked reading within the larger framework of a changing conception of books and reading.

CONTENTSNew readings, new readers: Social reading-a new conception of books; Social reading platforms: Diagnosis and evaluation; Social reading applications: An analysis; Personalization of system contents; New business models: Reading in the cloud; Open access e-books.



Whole Brain® Learning in Higher EducationEvidence-based practiceAnn-Louise de Boer, Pieter du Toit, Detken Scheepers and Theo Bothma, University of Pretoria, South AfricaChandos Learning and Teaching Series No. 12Whole Brain® Learning in Higher Education argues that teaching practice in Higher Education should undergo transformation in order to develop the full academic potential of all stakeholders following the principles of action research. Empirical data were collected from participants in a number of projects across diverse disciplines. Participants included students; academic staff; instructional designers; and professionals attending short courses at tertiary level. A number of case studies are discussed as evidence for the value of the proposed model for higher education.

CONTENTSTheoretical framework; Baseline data: Determining thinking preferences; Professional development; Evidence-based practice: Case studies; Learning material that makes a difference; The way forward.



Managing and Supporting Student Diversity in Higher EducationA casebookRobyn Benson, Margaret Heagney, Lesley Hewitt, Glenda Crosling and Anita Devos, Monash University, Australia

Government initiatives in many countries emphasise social inclusion in higher education, resulting in a more diverse student population. This presents opportunities and challenges for academic and professional staff in managing and supporting these students. Managing and Supporting Student Diversity in Higher Education focuses on how students succeed amidst a culture of widening participation.

CONTENTSSetting the context; Finding the way to higher education: Miranda and Rochelle; This time it’s different: Sesh and Shannon; The international experience: Lam and Zelin; Coming to education later in life: Alex, Carole and Virginia; Finding my voice at last: Lillian, Marie and Harriet; Helping students to succeed.



Information Services and Digital LiteracyIn search of the boundaries of knowingIsto Huvila, Uppsala University, Sweden

‘an excellent text for those wishing to research the history and theories of digital literacy.’

Journal of Information Literacy

Despite new technologies, people do not always find information readily. This book is about the role of information services and digital literacies in the age of the social web. Do people still need help in finding the information they need, and if so, why? What can new tools and techniques make easier? Who needs help, and with what? The author provides an alternative perspective for understanding the context of information services and digital literacy and argues that a central problem in the age of the social web and the culture of participation is that we do not know the premises of how we know, and how ways of interacting with information affect our actions and their outcomes.

CONTENTSKnowing what we know; Information services and digital literacy; Technologies of abundance; The culture of participation; The new user; Information; Information services and digital literacy as boundary objects.




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Supporting Research WritingRoles and challenges in multilingual settingsEdited by Valerie Matarese, Editorial Consultant, ItalyChandos Information Professional SeriesSupporting Research Writing explores the range of services designed to facilitate academic writing and publication in English by non-native English-speaking (NNES) authors. It analyses the realities of offering services such as education, translation, editing and writing, and then considers the challenges and benefits that result when these boundaries are consciously blurred. It thus provides an opportunity for readers to reflect on their professional roles and the services that will best serve their clients’ needs. A recurring theme is, therefore, the interaction between language professional and client-author. The book offers insights into the opportunities and challenges presented by considering ourselves first and foremost as writing support professionals, differing in our primary approach (through teaching, translating, editing, writing, or a combination of those) but with a common goal. This view has major consequences for the training of professionals who support English-language publication by NNES academics and scientists. Supporting Research Writing will therefore be a stimulus to professional development for those who support English-language publication in real-life contexts and an important resource for those entering the profession.

CONTENTSThe contribution of language professionals to academic publication: Multiple roles to achieve common goals. Part 1 Teaching NNES authors to write in English: Teaching academic writing in Europe: Multilingual and multicultural contexts; Writing process research: Implications for manuscript support for academic authors; Using genre analysis and corpus linguistics to teach research article writing; Using strategic, critical reading of research papers to teach scientific writing: The reading–research–writing continuum. Part 2 Helping NNES authors publish through translation: The translator as cultural mediator in research publication; Giving authors a voice in another language through translation; Bilingual publication of academic journals: Motivations and practicalities. Part 3 Facilitating publication through editing and writing support: Defining and describing editing; Journal copy-editing in a non-anglophone environment; The authors’ editor: Working with authors to make drafts fit for purpose; The writer’s approach to facilitating research communication: A very different way of engaging with authors; Part 4 Blurring the boundaries: Didactic editing: Bringing novice writers into the arena of scholarly publishing; Collaborative research writing: Developmental editing with an underlying educational vein; Putting ‘wordface’ work at the centre of academic text production: Working with an international journal to develop an authors’ mentoring programme; Afterword supporting research writing in non-anglophone Europe: Reflections and recurring themes.



Meeting the Needs of Student Users in Academic LibrariesReaching across the great divideMichele Crump and LeiLani Freund, University of Florida, USAChandos Information Professional SeriesMeeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student’s approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig?

CONTENTSIntroduction: The divide as we see it; Services in the information commons; A post-occupancy look at library building renovations: Meeting the needs of the 21st century users; Assess to cultivate your own library; Millennials and technology: Putting suppositions to the test in an academic library; We asked and they told us: Survey x 2; Conclusion: Reaching across the divide.



Ways of Experiencing Information LiteracyMaking the case for a relational approachSusie Andretta, London Metropolitan University, UKChandos Information Professional Series

‘A useful contribution to IL research and of value to those wishing to pursue similar research in this field.’


This book has two aims: firstly to present an investigation into information literacy by looking at how people engage with information to accomplish tasks or solve problems in personal, academic and professional contexts (also known as the relational approach). The second aim of this book is to illustrate how the relational approach can be used as an investigative framework.

CONTENTSIntroduction: Who this book is for and how to use it; The relational approach explained; How the relational approach was employed in this research; The multiple-context relational approach generated by the empirical research; Individual stories; Conclusion.



Teaching Research ProcessesThe faculty role in the development of skilled student researchersWilliam Badke, Trinity Western University, CanadaChandos Information Professional Series

‘This book should prove valuable to anyone trying to design a relational approach to IL and integrate it within curricula.’


Information literacy is defined as the ability to identify a research problem, determine the kinds of information needed to answer it, acquire needed information efficiently and effectively, evaluate the acquired information well and apply it skillfully to the problem at hand. This book proposes a new vision in which information literacy, reconceived as “Research Processes”, becomes the domain of teaching faculty, with the assistance of librarians. The goal is to transform education from a primarily one-way knowledge communication practice to an interactive practice involving the core research tasks of the subject disciplines. Over the past four decades, the discipline of Information Literacy has risen within the field of academic librarianship in response to the constantly observed minimal information handling and research skills of most students in higher education.

CONTENTSDefining research processes; Research ability inadequacies in higher education; Research processes and faculty understanding; Current initiatives in research processes; The role of disciplinary thinking in research processes; Research processes in the classroom; Tentative case studies in disciplinary research process instruction; Research processes transforming education; Resourcing the enterprise; Conclusion.



Engaging First-Year Students in Meaningful Library ResearchA practical guide for teaching facultyMolly Flaspohler, Concordia College, USAChandos Information Professional Series

‘This is a welcome addition to the existing literature on the theme of collaboration between academics and librarians.’


Aimed at teaching professionals working with first-year students at institutions of higher learning, this book provides practical advice and specific strategies for integrating contemporary information literacy competencies into courses intended for novice researchers.

CONTENTSThe Millennials go to the library: Or do they? Information literacy in the context of the first year; Pragmatic pedagogical approaches.





Information Literacy InstructionSelecting an effective modelJohn Walsh, University of Arizona, USAChandos Information Professional Series

‘This book sets out in a clear and readable way some different approaches to IL teaching and points to a way forward.’


An invaluable guide for MLS professionals and students, this new book explains how librarians can select an effective method of library instruction based on their users, the objectives of the instruction and the delivery environment. The content describes the different methods available and in what circumstances the methods are most effective. It includes descriptions of curriculums for the methods currently available and describes a range of objectives the curriculums meet and the common environments librarians use for instruction.

CONTENTSMethods of instruction; Objectives of instruction; Participant populations, library environments, and learning environments; Effective ILI methods; The future of information literacy instruction.



Information LiteracyInfiltrating the agenda, challenging mindsGeoff Walton and Alison Pope, Staffordshire University, UKChandos Information Professional Series

‘This book contains a lot of fuel for information literacy practitioners in any 21st-century library, and the call to action is relevant across cash-strapped nations.’


Focusing on important information literacy debates, this new book with contributions from many of the main experts in the field highlights important ideas and practical considerations. Information Literacy takes the reader on a journey across the contemporary information landscape, guided by academics and practitioners who are experts in navigating this ever-changing terrain.

CONTENTSPart 1 Collaboration, curriculum and courses: Information literate pedagogy: Developing a levels framework for the Open University; Information literacy in the workplace and the employability agenda; Information literacy in the context of contemporary teaching methods in higher education. Part 2 Development, Dialogue and design; ‘Enquiring Minds’ and the role of information literacy in the design, management and assessment of student research tasks; Are we sharing our toys in the sandpit? Issues surrounding the design, creation, reuse and re-purposing of learning objects to support information skills teaching; Spielberg your way to information literacy: Producing educational movies and videos. Part 3 Obesity, overload and opportunity: Information literacy and noöpolitics; Contemporary technologies’ influence on learning as a social practice; Understanding the information literacy competencies of UK Higher Education students.



Engaging Students with Archival and Digital ResourcesJustine Cotton and David Sharron, Brock University, CanadaChandos Information Professional Series

‘This book fills a very important need for any University or College archive.’


Aimed at professional librarians and archivists, this book explores connecting students and faculty with the archival and digital collections of the university’s library and archives. Academic research has been forever changed by the digitization of books, journals, and archival collections. As university libraries and archives move forward in the digital era, it is essential to assess the research needs of users and develop innovative methods to demonstrate the value of collections and services. This book provides librarians and archivists with the tools to develop a robust workshop program aimed at connecting students with archival and digital collections.

CONTENTSBuilding the foundation: Connections between archivists and library staff; Faculty outreach; Introducing students to library and archival resources; Resources; Delivering the workshops; Developing relevant assignments; Assessment and ongoing learning.



Information Literacy in the Digital AgeAn evidence-based approachTeresa Welsh and Melissa Wright, University of Southern Mississippi, USAChandos Information Professional Series

‘A useful guide to anyone wishing to enhance their understanding of particular literacies.’

‘Welsh and Wright’s extensive experience and numerous qualifications in the areas of library and information science are evident in the depth in which they have researched this wide-ranging book.’

Australian Academic and Research Libraries

CONTENTSWhat is information literacy? Cultural literacy; Library literacy: History, types, and roles; Library literacy: Information sources, classification systems; Ethical literacy: Scholarly communication and the academic code of conduct; Network literacy: database searching; Computer literacy: Computer hardware and software; Network literacy: The Internet and the World Wide Web; Media literacy and visual literacy; Government literacy; Financial literacy; Writing a research paper; Conclusion.



Active Learning Techniques for LibrariansPractical examplesAndrew Walsh, University of Huddersfield and Padma Inala, Manchester Metropolitan University, UKChandos Information Professional SeriesCONTENTSWhat is active learning? Active learning tips: Starting and finishing the session; In the middle; Mobile phones and other gadgets; Web 2.0; Inductions. Lesson plans: Blank lesson plan templates.



Practising Information LiteracyBringing theories of learning, practice and information literacy togetherEdited by Annemaree Lloyd and Sanna Talja

CONTENTSPart 1 Theoretical perspectives: Window on information literacy worlds: Generic, situated and transformative perspectives; Lessons from the workplace: Understanding information literacy as practice; Information literacy as situated and distributed activity. Part 2 Practising information literacy in formal learning contexts: Problem-based learning and collaborative information literacy in an educational digital video course; The challenges of the first research paper - observing students and the teacher in the secondary school classroom; Digital literacies as school practices; Year 12 students’ use of information literacy skills: A constructivist grounded analysis. Part 3 Challenges of information literacy teaching: Generic versus discipline specific skills; Teacher trainees of the internet age- changing conceptions of information literacy instruction? Dialogic literacy - a sociocultural learning approach. Part 4 Varying contexts and conceptions of information use: On the connections between information use and learning process; Knowledge building by Australian online investors: the role of information literacy; Evidence based practice: Information professionals’ experience of information literacy in the workplace. Part 5 Multicultural and gendered aspects of information literacies: Becoming a citizen - becoming information literate? Immigrants experiences about IL learning situations in Finland; Feminist perspectives of information literacy: Conceptualising a new sphere of IL research.



Information Literacy LandscapesInformation literacy in education, workplace and everyday contextsAnnemaree Lloyd, Charles Sturt University, AustraliaChandos Information Professional SeriesCONTENTSConceptual orientation; Information literacy practice in academic libraries and the higher education landscape; Information literacy in the workplace landscape; Information literacy advocacy and the public library landscape; Landscapes of information literacy; A conceptual architecture for information literacy practice; Concluding comments.





Pursuing Information LiteracyRoles and relationshipsEmmett Lombard, Gannon University, USAChandos Information Professional SeriesThe primary purpose of Pursuing Information Literacy is to inspire individual thinking and application. The book reviews important information literacy and its social significance and the application of information literacy in a number of different sectors. The future of information literacy is explored in concluding chapters.

CONTENTSBusiness; Health care; Media; Government; Justice; Defence; Education; Conclusion.



A Practical Writing Guide for Academic LibrariansKeeping it short and sweetAnne Langley, Princeton University and Jonathan Wallace, Nation and World Editor at the News and Observer, USAChandos Information Professional SeriesCONTENTSStyle: Short and sweet; Audience; Getting and keeping a job: Letters of recommendation, cover letters, résumés, self-assessments, thank-you notes; Meetings and reports: Minutes, formal reports, progress reports, annual reports, project proposals; Managing: Performance reviews, employee documentation, job descriptions, search committee reports, budget requests; Public services and collections: Subject guides (pathfinders), collection assessments and other documents related to collection development, memos or letters to faculty about the library collection, external reviews, marketing tools (bookmarks, brochures and posters); Online and presenting data: Writing for the website, blogging, e-mail, tables, graphs, charts; Scholarly work and teaching: Articles, abstracts, case studies, syllabi, handouts; More resources for writing.



Keeping the User in MindInstructional design and the modern libraryValeda Dent Goodman, Long Island University, USAChandos Information Professional SeriesCONTENTSA brief history of instructional design; How we learn: Fundamental learning theory and the connection to instructional design; The many faces of instructional design: Highlighting the diversity of instructional design models; Instructional design and higher education; In the mix: Instructional design and the instructional mashup; Closing the gap between instructional strategies and instructional design; The instructional design process in action: Highlights from Kognito Interactive; Administrative and professional challenges to the use of instructional design in the academic library; Keeping the user in mind: Using design thinking connect libraries and instructional design; A glimpse of the future: The semantic web and library instructional design.



Libraries for UsersServices in academic librariesLuisa Alvite and Leticia Barrionuevo, University of León, SpainChandos Information Professional SeriesCONTENTSAcademic library services: quality and leadership; Users: learning and researching in the digital age; Academic libraries over the last few years; The challenge of enhancing traditional services; User-centred libraries.



Teaching Information Literacy for Inquiry-Based LearningMark Hepworth, Loughborough University and Geoff Walton, Staffordshire University, UKChandos Information Professional Series

‘The authors have meticulously and successfully laid a solid, theoretical foundation for readers... This is an excellent book.’


‘This book would be of great value to librarians engaged in information literacy’


CONTENTSPart 1 Four faces of learning and their implications for teaching information literacy: Introduction; Learning and information literacy; The learner as a physical being – a sensory approach; The learner as a thinker – a cognitive approach; The learner as a sense maker – a constructivist approach; The learner as a social being – a social constructivist approach. Part 2 Teaching interventions: Introduction; Learning intervention 1 Understanding learners’ information needs and identifying the knowledge base that the learner wants to develop; Learning intervention 2 Understanding the information landscape; Learning intervention 3 Using information retrieval tools and techniques to locate information; Learning intervention 4 Interaction with and use of information; Learning intervention 5 Enhancing information literacy in the workplace – a holistic approach. Part 3 Conclusion: Concluding comments.



Information ObesityAndrew Whitworth, Manchester University, UKChandos Information Professional SeriesCONTENTSPart 1 Information and technology in the world: Information as a resource; Valuing information; The shaping of information and technology. Part 2 The impact of information technology: A brief history of ICT; Literacy and counter knowledge; Computer and information literacy. Part 3 Critical theory: Critical social science; The colonisation of the life world; How organisations affect the way we think. Part 4 Combating information obesity: Information obesity and romantic understanding; From problem-based learning to transformative learning; Connecting learners and teachers to the community; Three examples.



Virtual Research EnvironmentsFrom portals to science gatewaysRobert Allan, STFC Daresbury Laboratory, UKChandos Information Professional Series

‘A useful addition to the stock of many libraries in universities and other research institutions.’

Refer

CONTENTSMotivation and requirements; Creating and using research data; Managing and using digital information; Collaboration, trust and security; Domain differences and usability; VRE architecture: The technology; E-infrastructure and grid resources; Desktop environments and the web; Desktop environments and the web; Example 1: E-infrastructure for social science research; Example 2: E-infrastructure for experimental facilities; Conclusions: Lessons learned and limitations.



Scholarly Communication for LibrariansHeather Morrison, University of British Columbia, CanadaChandos Information Professional SeriesCONTENTSScholarship and scholarly communication; Scholarly journals; Publishing: The scholarly mission, and the multi-billion-dollar industry; Libraries and librarians; Authors’ rights and intellectual property; Open access; The economics of scholarly communications in transition; Emerging trends and formats; Summary and conclusions.



A Sense of ControlVirtual communities for people with mobility impairmentsChristine Tilley, Queensland University of Technology (QUT), AustraliaChandos Information Professional SeriesCONTENTSCommunication, information and well-being for people with disabilities; Virtual communities’ research – the perspective; Governments’ policies, legislative and telecommunications regulatory frameworks and information policy; Information needs research for people with disabilities; Deconstructing the narratives of people with physical disabilities – towards a well-being model for a successful virtual community; Findings from the narratives of the allied health/information/policy professionals – confirming the relevance of the emerging well-being model; Model construction; Future directions for virtual communities for people with physical disabilities.


hardback ISBN: 978 1 84334 522 0




Information Literacy Education: A Process ApproachProfessionalising the pedagogical role of academic librariesMaria-Carme Torras, University of Bergen Library and Tove Saetre, Bergen University College, NorwayChandos Information Professional SeriesCONTENTSAn educational platform for information literacy; Designing process-oriented information literacy education: The library practitioner as a professional and autonomous educator; Facilitating the student’s research process: The academic librarian as a supervisor; Conclusions.


hardback ISBN: 978 1 84334 387 5


Information History - An IntroductionExploring an emergent fieldToni Weller, City University, UKChandos Information Professional Series150 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 394 3 E-ISBN: 978 1 78063 131 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 395 0


Learning CommonsEvolution and collaborative essentialsEdited by Barbara Schader, ConsultantChandos Information Professional Series

‘…highly recommended for all academic libraries.’The Electronic Library

CONTENTSFrom Information Commons to Learning Commons and learning spaces: An evolutionary context; Circle of service: A collaborative Information Commons planning model; The Information Commons at the University of Calgary: Building on collaboration: A case study; Building for learning: Synergy of space, technology and collaboration; The Saltire Centre and the Learning Commons concept; Transforming library space for student learning: The Learning Commons at Ohio University’s Alden Library; Supporting the Learning Commons concept in ‘real life’; Putting learners at the centre: The Learning Commons journey at Victoria University; Improving student life, learning and support through collaboration, integration and innovation; The Information Commons at the University of Auckland; Improving student life, learning and support through co-location, collaboration, integration and innovation; Beyond Facebook: Thinking of the Learning Commons as a social network.


hardback ISBN: 978 1 84334 313 4


Combating Student PlagiarismAn academic librarian’s guideLynn Lampert, California State University, USAChandos Information Professional Series

‘To faculty and university administrators, this book demostrates the way that librarians can collaborate with them to combat plagiarism on campus.’

The Journal of Academic Librarianship

‘…is successful in providing perspective.’Journal of The School Library Association

CONTENTSIntroduction: technology seems to be changing everything; Society’s pervasive culture of copying; The role of the academic librarian in combating student plagiarism; How do students and universities view plagiarism? Information literacy frameworks: working towards the ethical use of information by students; Discipline-based approaches to combating student plagiarism; Thwarting student plagiarism through collaborations: faculty-librarian partnerships and beyond; Practical approaches to promoting citation methods and the ethical usage of information; Plagiarism-detection software services and other uses of technology to combat student plagiarism.


hardback ISBN: 978 1 84334 283 0


The Information Literacy CookbookIngredients, recipes and tips for successEdited by Jane Secker, London School of Economics, Debbi Boden, Imperial College London and Gwyneth Price, University of London, UKChandos Information Professional Series

‘…a good source of practical tips and hints that can assist information professionals engaged with information literacy in their planning and in their fulfilment of their plans.’

Webology

CONTENTSAppetisers and aperitifs: getting started with the information literacy cookbook; Feeding the masses: digital citizenship and the public library; Healthy mind, healthy body: digital literacy in the NHS; Information discovery stir-fry: information literacy in the commercial sector; Alone in the kitchen: when you’re the only one providing the service; Educating the palate of pupils and teachers: recipes for success in school libraries; Variety is the spice of life, or choosing your toppings with care: information literacy challenges in the further education sector; Information literacy beef bourguignon (also known as information skills stew or i-skills casserole): the higher education sector; Conclusion: coffee, cheese, biscuits and petit fours.


hardback ISBN: 978 1 84334 226 7


Exploring Methods in Information Literacy ResearchSuzanne Lipu, Kirsty Williamson and Annemaree Lloyd, Charles Sturt University, AustraliaTopics in Australasian Library and Information Studies No. 28CONTENTSThe broad methodological contexts of information literacy research; Introduction to the chapters; Survey research; Critical incident technique; Understanding information literacy in the workplace: using a constructivist grounded theory approach; Phenomenography: Follow the yellow brick road; Action research; Using focus groups in a mixed method approach to evaluate student learning in an information literacy embedding project; Evidence-based practice and information literacy; The evidence based model of information literacy research: A critique; Alternative methods in information literacy research in Australasia.



Teaching with TechnologyAn academic librarian’s guideEdited by Joe Williams and Susan Goodwin, Texas A&M University Libraries, USAChandos Information Professional SeriesCONTENTSScreen casting 101: Online video tutorials for library instruction; Blogs, wikis, RSS and podcasting: Web 2.0 tools for academic librarians and educators; Virtual reference and instruction; Mobile computing; Beyond the keyboard: optimising technology spaces for collaborative learning, instruction and service; Libraries in the course management systems learning environment; Academic librarians in the age of videoconferencing: Tools for teaching, collaboration and professional development; Conclusion.


hardback ISBN: 978 1 84334 173 4


Information LiteracyRecognising the needGeoff Walton and Alison Pope, Staffordshire University, UK

CONTENTSBackground to the conference; Information literacy: recognising the need – an introduction; Information literacy: the new “pedagogy of the question”; Developing a community of practice: the Newcastle information literacy project; Providing for the next generation: adopting interactive whiteboards in information literacy training; Keeping up with the Google generation: the challenge for information literacy teachers; Information overload and the re-invention of brutality: a systemic view of information literacy; Working towards the Information Literate University; Reflections on the ‘Information Literacy: Recognising the Need’ conference.





Enabling End-UsersInformation skills trainingAnn Poyner, Consultant, UKChandos Information Professional Series

‘…this book is recommended for all those libraries with an interest in preparing end user programs, especially when preparing guidelines for online materials.’

Education Libraries160 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 108 6 E-ISBN: 978 1 78063 078 6£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 109 3


Information LiteracyA practitioner’s guideSusie Andretta, London Metropolitan University, UKChandos Information Professional Series232 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 065 2 E-ISBN: 978 1 78063 075 5£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 066 9


Finding Legal InformationA guide to print and electronic sourcesDavid Pester, London Metropolitan University library, UKChandos Information Professional Series308 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 045 4 E-ISBN: 978 1 78063 058 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 046 1


Research Methods for Students, Academics and ProfessionalsInformation management and systems2nd editionKirsty WilliamsonTopics in Australasian Library and Information Studies No. 20

‘The strengths of this work include its coverage of a very wide range of methods, clear and straightforward explanations of often quite complex issues, and simple, useful diagrams.’

Australian Academic and Research Libraries350 pages 234 x 156mm (6 x 9) paperback 2002ISBN: 978 1 876938 42 0 E-ISBN: 978 1 78063 420 3


E-LEARNING AND RESEARCH

Engineering EducationCurriculum, pedagogy and didactic aspectsEdited by J. Paulo Davim, University of Aveiro, PortugalChandos Learning and Teaching Series No. 13Information about engineering education is highly relevant for improving communication between professors, researchers and students in engineering schools, institutions, laboratories and industry. Technological change is fundamental to the development of education systems. Engineering Education emphasises curriculum development, pedagogy and didactic aspects of engineering education, covering relevant aspects from more classical engineering courses such as mechanical, manufacturing, industrial, chemical, environmental, civil and systems courses, to more contemporary courses including nano-engineering and bioengineering along with information on sustainable development in the context of engineering education.

CONTENTSBolonha process; Case studies from universities/schools in different countries; Continuing education; Curriculum development; Educational multimedia in recent developments; Erasmus programme; Ethics in teaching and research; Globalization and education; Human resources in education; Impact of educational research; Information and computer technologies; Innovation in education through university/industry collaboration; Innovative teaching and learning technology; Pedagogical aspects of engineering teachers; Pedagogical resources of universities /schools; Performance indicators; Quality assurance and accreditation; Strategies of innovation in education; Sustainable development; Teaching competencies and qualification; Teaching developments in new subjects.



Enhancing Learning and Teaching through Student Feedback in Medical and Health SciencesEdited by Chenicheri Sid Nair, The University of Western Australia, Australia and Patricie Mertova, University of Oxford, UKChandos Learning and Teaching Series No. 14The final title in the Chandos Learning and Teaching Series to focus on student feedback, Enhancing Learning and Teaching through Student Feedback in the Medical and Health Sciences expands on topics covered in the previous publications, focussing on the medical and health science disciplines. This edited title includes contributions from experts in higher education quality, and student feedback from a range of countries, such as Australia, Europe, Canada, the USA, the UK, South East Asia and India. The book is concerned with the practices of evaluation and higher education quality in medical and health science disciplines, with particular focus on student feedback.

CONTENTSStudent feedback in medical and health sciences: A discipline-specific overview and background; Student feedback in the medical and health sciences – a global perspective; Accountability of student evaluations in health and medical sciences; Conclusion.



Providing Research SupportA practical guide for academic and research librariesJanet Fletcher and Robyn Drummond, University of New South Wales, AustraliaChandos Information Professional SeriesAimed at library and information professionals working in research-intensive institutions, Providing Research Support is a practical guide on how to assist academic and research staff in assessing and demonstrating research impact. Providing Research Support addresses making strategic publishing choices and will equip library and information professionals with strategies, resourcing requirements, tools and tips by providing solutions to real-life problems in demonstrating the impact of research. The book presents each problem as a scenario and describes not only the steps to reaching a solution but also how to prepare, write and present final reports.

CONTENTSQuantitative and qualitative methods for measuring research impact; Planning and managing research impact services; Templates for reporting findings.



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Accidental Information DiscoveryCultivating serendipity in the Digital AgeEdited by Tammera Race, Western Kentucky University, USAChandos Information Professional SeriesThe accidental discovery of valued information, termed serendipity, plays an important role in creative problem-solving. The digital nature of our current discovery environments impacts the opportunities for these happy accidents to occur. Accidental Information Discovery brings together discussions about serendipity and information discovery, research in computer and information science, and thoughts on the creative process. Five chapters explore the significance of serendipity in creativity and innovation, the characteristics of serendipity-friendly tools and minds, and how future discovery environments may encourage serendipity.

CONTENTSThe conversation about serendipity; Accidental discovery and digital tools; Making room for serendipity; Teaching serendipity; Serendipity in future information landscapes.



Library Instruction DesignLearning from Google and AppleDi Su, City University of New York, USAChandos Information Professional SeriesThe design philosophies of Google and Apple represent different approaches to new product design. Google’s model features bottom-up and data-driven decision-making processes, while Apple’s model is to design and build products top-down. Library instruction program design may learn from these differing but complementary approaches. Inspired by Google’s and Apple’s success, Library Instruction Design details how library instruction program design may learn from the philosophy of product design in the business world. In designing library instruction, a Google-philosophy approach teaches what the user wants to know while an Apple-philosophy approach teaches what the librarian thinks the user needs to learn. These two design philosophies aim at different teaching objectives reflecting library and information science education in modern society.

CONTENTSPart 1 Library instruction. Part 2 Philosophy of library instruction design. Part 3 Design philosophy from different angles. Part 4 Applying Google’s model. Part 5 Applying Apple’s model.



Making Sense of SpaceThe design and experience of virtual spaces as a tool for communicationIryna Kuksa, Nottingham Trent University and Mark Childs, Coventry University, UKChandos Information Professional SeriesMaking Sense of Space focuses on the background to these issues, describing a range of case studies conducted by the authors. The book investigates the innovative and creative ways designers employ Virtual Worlds (VWs) for research, performance-making, and audience engagement. Secondly, it looks into how educators use these spaces to support their teaching practice. Lastly, the book examines the potential of VWs as new methods of communication, and the ways they are changing our perception of reality.

CONTENTSPart 1 Remediating technology, translating experience, immersing in spaces. Part 2 Virtual spaces: ‘work in progress’-software, devices, and design principles; Art, history and culture in digital spaces; Theatre in virtual day and age. Part 3 Experiencing virtual spaces: Two models to conceptualize space; Other spaces, and other ways of making sense of them; First, second, third, and fourth places-making extra sense of space; Virtual worlds in education. Part 4 Making sense of space-practitioner perspective: Moving towards the alien ‘other’…; The future of spaces-physical or virtual?



Working With TextTools, techniques and approaches for text miningEmma Tonkin and Stephanie Taylor, University of Bath, UKChandos Information Professional SeriesText mining tools and technologies have long been a part of the repository world, where they have been applied to a variety of purposes, from pragmatic aims to support tools. Research areas as diverse as biology, chemistry, sociology and criminology have seen effective use made of text mining technologies. Working With Text collects a subset of the best contributions from the ‘Working with text: Tools, techniques and approaches for text mining’ workshop, alongside contributions from experts in the area. Text mining tools and technologies in support of academic research include supporting research on the basis of a large body of documents, facilitating access to and reuse of extant work, and bridging between the formal academic world and areas such as traditional and social media.

CONTENTSLegal considerations in text analysis/mining; Sentiment analysis in Web 2.0; Text mining for biochemistry; Automated indexing and metadata extraction; Using text mining tools for social network analysis.



The Ecosystem of Digital AssetsCrowds and cloudsTobias Blanke, King’s College London, UKChandos Information Professional SeriesDigital asset management is undergoing a fundamental transformation. Near universal availability of high-quality web-based assets makes it important to pay attention to the new world of digital ecosystems and what it means for managing, using and publishing digital assets. The Ecosystem of Digital Assets reflects on these developments and what the emerging ‘web of things’ could mean for digital assets.

CONTENTSIntroduction to the emerging Ecosystems of Digital Assets: Web APIs; Web of Things, linked media data; Commercial environment; Emerging services: location services a case study; Digital asset management in a networked environment; Federations and linked data; Collective intelligence (crowds); Service infrastructure (clouds); Networked value; Media ecosystems: Digital media; Infrastructures; Content in mobile ecosystems.



Knowledge Management in Higher EducationA practical approachSebastian Diaz, West Virginia University and Phillip Ice, American Public University System (APUS), USAChandos Information Professional SeriesTechnological developments are fundamentally changing how we gather, analyze, and disseminate data. As academic institutions shift from authority-based to data-driven decision making, they need to use the sound knowledge management principles that are revolutionising the private sector. Doing so will make them more competitive. Knowledge Management in Higher Education provides higher education professionals with a new paradigm for conducting assessment and program evaluation by exploiting technology effectively.

CONTENTSThe evolution of program evaluation and decision making; Knowledge Management: Changing paradigms for program evaluation; Case studies of Knowledge Management implementation in higher education.



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Utilizing Technology in the Academic Research ProcessQuality output in a fraction of the timeJohn Dumay, University of Sydney Business School, AustraliaChandos Information Professional SeriesThis book is aimed at anyone involved in an academic research project from high school majors to PhD students and experienced researchers with a strong publication record. The author is acutely aware of the amount of time it takes to bring an idea from inception through to publication. The aim of this book is to introduce the tools and techniques the author used to establish his research career in a relatively short time, whilst keeping an eye on the quality of output. The tools and techniques presented are not intended as a substitute for academic acumen, but help concentrate on the aspects of research that add value to a project and help avoid tasks which are time consuming and contribute nothing to the academic quality of a research project.

CONTENTSInvestigation: Setting up basic technology for research; Tools for developing your research question; Collecting quantitative data; Collecting qualitative data; Analysis: Tools for analysing qualitative data; Tools for analysing quantitative data; Writing: Structuring your document with a word processor; Searching documents and secondary sources; Effective referencing; Writing for clear communication; Presentation & publication: Developing effective presentations; Getting ready for publication; Dealing with editors and publishers.



Spatializing KnowledgeJamie O’Brien, University College London, UKChandos Information Professional SeriesHow can knowledge be reconfigured so as to enhance experience, enable participation, and augment environments? Spatializing Knowledge argues that knowledge is a product of human activity in a social space, and as a result is a formative resource. The book takes a step beyond ‘information visualisation’ and imagines a learning environment in which knowledge can be manipulated as an object. Practical examples from the domains of health, education, travel, museums and libraries are offered, and chapters cover knowledge and space, unpredictability and authorship, as well as agility, ubiquity and mobility.

CONTENTSKnowledge and space; Unpredictability; Authorship; Agility; Ubiquity; Mobility.



After the BookInformation services for the 21st CenturyGeorge Stachokas, Purdue University Libraries, USAChandos Information Professional SeriesLibraries and librarians have been defined by the book throughout modern history. What happens when society increasingly lets print go in favour of storing, retrieving and manipulating electronic information? What happens after the book? After the Book explores how the academic library of the 21st Century is first and foremost a provider of electronic information services. Contemporary users expect today’s library to provide information as quickly and efficiently as other online information resources. The book argues that librarians need to change what they know, how they work, and how they are perceived in order to succeed according to the terms of this new paradigm.

CONTENTSIntroduction: The challenge of electronic resources; Diversions and half measures; The problem for libraries in the 21st Century: The need to accept a paradigm shift; Solving the problem. Part 1 Professional identity and preparation; Solving the problem. Part 2 Reorganizing libraries to serve users; Solving the problem. Part 3 Adapting to scarcity; The Digital Divide; Conclusion.



The Librarian’s Guide to Catholic Resources on the InternetKarl Bridges, Idaho State University, USAChandos Information Professional SeriesThere are a large number of resources pertinent to the Catholic Church on the Internet. The Librarian’s Guide to Catholic Resources on the Internet covers these specifically, including e-texts, websites relating to doctrine and practice, e-resources such as calendars of the liturgical year, missals, and more. This unique resource consists of chapters which together cover every aspect of Catholic resources on the Internet. Separate chapters on Catholic history, traditional Catholicism, general Catholic doctrines, texts and saints are joined by considerations of Catholic churches on the internet, Catholic organizations, databases, calendars, missals, and liturgical documents as well as Catholic art and a section on further reading.

CONTENTSGeneral Catholic doctrines; A history of Catholicism; Catholic texts; Catholic organizations; Catholic saints; Catholic databases; Traditional Catholicism; Catholic churches on the internet; Calendars, missals, and liturgical documents; Catholic art; Further reading.



Whole Brain® Learning in Higher EducationEvidence-based practiceAnn-Louise de Boer, Pieter du Toit, Detken Scheepers and Theo Bothma, University of Pretoria, South AfricaChandos Learning and Teaching Series No. 12Teaching practice in higher education can be transformed through the use of Whole Brain® Learning (WBL). Whole Brain® Learning in Higher Education argues that teaching practice in Higher Education should undergo transformation in order to develop the full academic potential of all stakeholders following the principles of action research. Empirical data were collected from participants in a number of projects across diverse disciplines. Participants included students; academic staff; instructional designers; and professionals attending short courses at tertiary level. A number of case studies are discussed as evidence for the value of the proposed model for higher education.

CONTENTSTheoretical framework; Baseline data: Determining thinking preferences; Professional development; Evidence-based practice: Case studies; Learning material that makes a difference; The way forward.



The Teaching LibrarianWeb 2.0, technology, and legal aspectsKris Helge and Laura McKinnon, Texas Wesleyan University School of Law, USAChandos Information Professional SeriesLibrarians need to utilize Web 2.0 tools to generate rich-text learning environments, creating enriching, challenging, and supportive learning platforms for students. The Teaching Librarian shows how to utilize wikis, mindmaps, and Second Life to improve pedagogy for librarians. The title covers how to obtain administration approval to implement Web 2.0 tools, how to deal with and prevent technological glitches, and remain aware of relevant legal issues in the UK and the USA. This book also outlines how to create learning interfaces that meet the needs of non-traditional students.

CONTENTSWeb 2.0 tools: benefits, detriments, and usage for effective pedagogy; Using the LibGuides platform for more than just hosting electronic pathfinders; Cloud computing for teaching librarians; Mobile apps for teaching librarians; Preparing faculty, administration, and students for Web 2.0 tools, and an introduction to Web 3.0; Legal information related to Web 2.0 and Web 3.0.



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Managing and Supporting Student Diversity in Higher EducationA casebookRobyn Benson, Margaret Heagney, Lesley Hewitt, Glenda Crosling and Anita Devos, Monash University, AustraliaChandos Information Professional SeriesGovernment initiatives in many countries emphasise social inclusion in higher education, resulting in a more diverse student population. Managing and Supporting Student Diversity in Higher Education focuses on how students succeed amidst a culture of widening participation.

CONTENTSSetting the context; Finding the way to higher education: Miranda and Rochelle; This time it’s different: Sesh and Shannon; The international experience: Lam and Zelin; Coming to education later in life: Alex, Carole and Virginia; Finding my voice at last: Lillian, Marie and Harriet; Helping students to succeed.



External Quality AuditHas it improved quality assurance in universities?Edited by Mahsood Shah, RMIT University and Chenicheri Sid Nair, University of Western Australia, AustraliaChandos Learning and Teaching Series No. 11External Quality Audit looks at the experience of countries where external quality audits have been established by governments, and provides analyses of their effectiveness in improving quality assurance in universities and other higher education institutions.

CONTENTSQuality assurance – corporate fist in a velvet glove? The impact of external quality audit in a private for-profit tertiary education institution; Multiple views of quality audits in New Zealand: A case for advancing systemic understanding; Reflections on the effectiveness of four cycles of external quality audits in New Zealand universities; Enhancing quality assurance in an institution: The University of the South Pacific experience of an external audit; Quality audits in Hong Kong: Seeking evidence of quality enhancement; External quality audits and quality assurance in the higher education sector: The Malaysian perspective; External quality audit in the UK: An impact analysis; Effect of external quality agencies on universities in India; External quality audits in South African higher education: Goals, outcomes and challenges; Development, effectiveness and future of quality assurance and assessment in Italian higher education; Audits of quality assurance systems of higher education institutions in Finland; External quality auditing: Strengths and shortcomings in the audit process; Institutional management and quality audit: The experience in Chile; Scope, transparency and style: System-level quality strategies and the student experience in Australia; Accreditation and institutional learning: The impact interactions based on a minimaxing strategy have on the benefits from external reviews; Has it worked globally?



The Plugged-In ProfessorTips and techniques for teaching with social mediaEdited by Sharmila Ferris and Hilary Wilder, William Paterson University of New Jersey, USAChandos Publishing Social Media Series No. 6New technologies are transforming the way students work. The Plugged in Professor provides a timely and exceptional resource for using social media and other new technologies to help college students meet both general and discipline-specific objectives. The title covers techniques built around well-known social networking technologies, as well as other emerging technologies such as mobile phone and tablet apps.

CONTENTSPart 1 Writing, research, and information fluency. Part 2 Communication and collaboration. Part 3 Critical thinking and creativity. Part 4 Integrative learning.



Enhancing Learning and Teaching through Student Feedback in Social SciencesEdited by Chenicheri Sid Nair, University of Western Australia, Australia and Patricie Mertova, University of Oxford, UKChandos Learning and Teaching Series No. 9This title is the second Chandos Learning and Teaching Series book that explores themes surrounding enhancing learning and teaching through student feedback. It expands on topics covered in the previous publication, and focuses on social science disciplines. The editors previously addressed this gap in their first book Student Feedback: The cornerstone to an effective quality assurance system in higher education.

CONTENTSPlaying broken telephone with student feedback: The possibilities and issues of transformation within a South African case of a collegial rationality model of evaluation; Listening to students’ voices to enhance their experience of university; Feedback cycles or evaluation systems? A critical analysis of the current trends in student feedback in Austrian social sciences; Synchronous feedback: Receiving feedback from international students; Using programme-level student feedback: The Chinese University of Hong Kong; Usefulness of student feedback: the Singapore experience; Teacher perceptions of the introduction of student evaluation of teaching in Japanese tertiary education; Improvements to formative feedback: Views of staff and students; Emerging trends and approaches in the student voice in the social sciences.



Using Network and Mobile Technology to Bridge Formal and Informal LearningEdited by Guglielmo Trentin and Manuela Repetto, Institute for Educational Technology, National Research Council, ItalyChandos Learning and Teaching Series No. 10An ever-widening gap exists between how students and schools use communication technology. Using Network and Mobile Technology to Bridge Formal and Informal Learning introduces new methods (inspired by ‘pedagogy 2.0’) of harnessing the potential of communication technologies for teaching and learning. This book considers how attitudes towards network and mobile technology (NMT) gained outside the school can be shunted into new educational paradigms combining formal and informal learning processes.

CONTENTSTapping the motivational potential of mobile handhelds: Defining the research agenda; Using social network sites and mobile technology to scaffold equity of access to cultural resources; A mobile Web 2.0 framework: Reconceptualising teaching and learning; Facing up to it: Blending formal and informal learning opportunities in higher education contexts; Networked lives for learning: Digital media and young people across formal and informal contexts; Network and mobile technologies in education: A call for e-teachers; Networked informal learning and continuing teacher education; A conclusive thought: The opportunity to change education is, literally, at hand.



Exploring Education For Digital LibrariansMeaning, modes and modelsSusan Myburgh, Independent researcher, Australia and Italy and Anna Maria Tammaro, University of Parma, ItalyChandos Information Professional SeriesExploring Education For Digital Librarians provides a fresh and new perspective on the discipline and profession of Library and Information Science (LIS), with focus on preparing students for their careers as digital librarians who will deal with the present and future virtual information environments.

CONTENTSRegeneration of the second oldest profession; The influence of the current context; Previous research on education for DLs; First things fourth; Purposeful digital librarians; No theory, no discipline = no profession; Constructing a theoretical framework; Designing curricula; Aims and outcomes; Pedagogies and teaching methods; Content and structure; A bright future.



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Optimizing Academic Library Services in the Digital MilieuDigital devices and their emerging trendsBrendan Ryan, Rhode Island College, USAChandos Information Professional SeriesThe digital is the new milieu in which academic libraries must serve their patrons; but how best to utilize the slew of digital devices and their surrounding trends? Optimizing Academic Library Services in the Digital Milieu identifies best practices and strategies for using digital devices (such as tablets, e-readers, and smartphones) and copyrighted materials in academic libraries. Special consideration is given to e-books, iBooks, e-journals, and digital textbooks. This title describes how academic libraries can remain current, nimbly addressing user needs.

CONTENTSOverview to the state of technology in academic libraries. Part 1 Digital Rights Management (DRM). Part 2 Practical approaches to e-content for librarians. Part 3 Emerging pedagogy and technology; Conclusion: Remaining nimble and adaptable to survive in the digital milieu.



The Librarian’s Guide to Academic Research in the CloudSteven Ovadia, City University of New York (CUNY), USAChandos Information Professional SeriesThe cloud can be a powerful tool for conducting and managing research. The Librarian’s Guide to Academic Research in the Cloud is a practical guide to using cloud services from a librarian’s point of view. As well as discussing how to use various cloud-based services, the title considers the various privacy and data portability issues associated with web-based services. This book helps readers make the most of cloud computing, including how to fold mobile devices into the cloud-based research management equation. The book is divided into several chapters, each considering a key aspect of academic research in the cloud, including: defining the cloud; capturing information; capturing and managing scholarly information; storing files; staying organized, communicating; and sharing. The book ends by considering the future of the cloud, examining what readers can expect from cloud services in the next few years, and how research might be changed as a result.




Designing Effective Library TutorialsA guide for accommodating multiple learning stylesLori Mestre, University of Illinois at Urbana-Champaign, USAChandos Learning and Teaching Series No. 8Learning styles are relevant for students in the online environment. Designing Effective Library Tutorials presents studies, practical suggestions and examples to assist librarians and faculty as they develop online instruction, tutorials and learning objects, for students from diverse learning styles. Geared for the practitioner working in online learning, the book provides a summary of the current literature covering the relevance of learning styles for students in the online environment, and presents best practices for designing effective online tools for diverse learners, including suggestions for assessment of online learning.

CONTENTSThe learning styles debate: Do we need to match up learning styles with presentation styles? Overview of learning style theories and learning style results from the Mestre study; The intersection of culture and learning styles; The need for learning object development; Current practice: categories and features of library tutorials; Effective design of learning objects; Pedagogical considerations for tutorials; Interactivity options for tutorials; Assessment of learning objects; The value and process of usability studies; Marketing learning objects for broad visibility; Resources.



Ethical Behaviour in the E-ClassroomWhat the online student needs to knowCassandra Smith, Ashford University, USAChandos Learning and Teaching Series No. 7This book covers ethical behaviour in the online classroom. Written for distance education students in higher education worldwide, the book serves as a guide for students in the e-classroom in examining ethical theories and behaviour. A number of salient questions are addressed: What is ethical? What does ethical behaviour consists of in an e-classroom? What are violations of ethics in the e-classroom? Students will have the opportunity to review real-life ethical dilemmas in the online classroom, state their positions by engaging in discussion, and reflect on the repercussions of unethical behaviour.

CONTENTSAssessing behaviour; Ethical theories and e-learning; Processing thoughts: Critical thinking; Rules of conduct: Plagiarism; Moral dilemmas online; Transformative language: Communication in e-learning; Ethic boards: Discussion responses; Adhering to principles: Researching; Critical thinking; Ethical expectations: Students.



Prometheus Assessed?Research measurement, peer review, and citation analysisShaun Goldfinch, University of Nottingham, UK and Kiyoshi Yamamoto, University of Tokyo, Japan

This book examines the problems, pitfalls and opportunities of different models of assessing research quality, drawing on studies from around the world. Aimed at academics, education officials and public servants, key features include an overview of the argument of whether research should be assessed and how research quality should be determined. Prometheus Assessed? offers a survey of research assessment models in the US, UK, Japan and New Zealand and includes an examination of citation analysis and comparison between the different models.

CONTENTSPrometheus assessed? Publication, citation and bibliometric assessment of research; Peer review, refereeing and their discontents: A failed model or simply the least worst option? From the Research Assessment Exercise to the Research Excellence Framework: Changing assessment models in the United Kingdom? Perils of peer review in a small country? The Performance Based Research Fund in New Zealand; Research evaluation in Japan: The case of the National University Corporations; Conclusion: Prometheus assessed and lessons for research assessment.



Instructional Strategies and Techniques for Information ProfessionalsNicole Cooke, Montclair State University and Jeffrey Teichmann, Rutgers University, USAChandos Information Professional Series

…a bright and light practical guide, easy to absorb. …Recommended.’


Increasingly, library personnel are called upon to teach classes, deliver presentations and represent their organizations in an official capacity. This book is designed to assist those professionals with little to no experience designing and delivering training, instructional sessions, and presentations. Suitable for all librarians, library staff and library school students, this practical guide will get the library professional up and running as a trainer and presenter.

CONTENTSPart 1 General overview: To train or not to train? Whom should we train or instruct? How should we train or instruct? Part 2 Content: Developing the training plan and content; Evaluating your training plan and content. Part 3 The nuts and bolts: Who will conduct the training? The logistics of training; The trainer’s toolbox: Tips and tricks for making training successful. Part 4 Training completed! What next? Keeping current; Keeping connected.



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Enhancing Learning and Teaching through Student Feedback in EngineeringEdited by Chenicheri Sid Nair, University of Western Australia, Arun Patil, Central Queensland University, Australia and Patricie Mertova, University of Oxford, UKChandos Learning and Teaching Series No. 6Documenting the experiences of academics, higher education leaders and managers with expertise in these areas, this book is the first in a series on student feedback focusing on a specific discipline, in this case engineering. Valuable contributions have been made by a variety of experts in the area of higher education quality and student feedback in the field of engineering.

CONTENTSStudent feedback in engineering: A discipline-specific overview and background; Advances in engineering education in Chile using student feedback; Formative student feedback: Enhancing the quality of learning and teaching; Role of soft skills in engineering education: Students’ perceptions and feedback; Engineering programmes in Thailand: Enhancing the quality of student feedback; Summative quality assurance systems: Not good enough for quality enhancement; Engineering programmes in the UK: The student feedback experience; Trends, issues and the future of student feedback in engineering.



Teaching Research ProcessesThe faculty role in the development of skilled student researchersWilliam Badke, Trinity Western University, CanadaChandos Information Professional Series

‘This book should prove valuable to anyone trying to design a relational approach to IL and integrate it within curricula.’


Information literacy is defined as the ability to identify a research problem, determine the kinds of information needed to answer it, acquire needed information efficiently and effectively, evaluate the acquired information well and apply it skillfully to the problem at hand. This book proposes a new vision in which information literacy, reconceived as “Research Processes”, becomes the domain of teaching faculty, with the assistance of librarians.

CONTENTSDefining research processes; Research ability inadequacies in higher education; Research processes and faculty understanding; Current initiatives in research processes; The role of disciplinary thinking in research processes; Research processes in the classroom; Tentative case studies in disciplinary research process instruction; Research processes transforming education; Resourcing the enterprise; Conclusion.



Becoming Confident TeachersA guide for academic librariansClaire McGuinness, University College Dublin, IrelandChandos Information Professional Series

‘This book is a goldmine for practical ‘how to’ tips, but it is also a book that advocates why librarians should become teaching librarians.’

IFLA SET Bulletin

Becoming Confident Teachers examines the teaching role of information professionals at a time of transition and change in higher education. While instruction is now generally accepted as a core library function in the 21st century, librarians often lack sufficient training in pedagogy and instructional design; consequently finding their teaching responsibilities to be stressful and challenging.

CONTENTSThe evolving role of the teaching librarian; Teaching librarians: 10 concepts shaping the role; Preparing teaching librarians for practice: Focusing on the basics; Confidence-zappers and how to handle them; Personal and professional development as a teaching librarian; What librarians think: Teaching and learning in the real world.



Student FeedbackThe cornerstone to an effective quality assurance system in higher educationEdited by Chenicheri Sid Nair, University of Western Australia and Patricie Mertova, University of Oxford, UKChandos Learning and Teaching Series No. 5In recent years, student feedback has appeared at the forefront of higher education quality. In particular, the issues of effectiveness and the use of student feedback to affect improvement in higher education teaching and learning, and also other areas of student tertiary experience. Despite this, there has been a relative lack of academic literature, especially in book format, focusing on the experiences of academics, higher education leaders and managers with expertise in this area. This comprehensive book addresses this gap.

CONTENTSPart 1 Overview: The nexus of feedback and improvement. Part 2 International perspectives: Student feedback in the US and global contexts; Student feedback in higher education: A Malaysian perspective; Improving university teaching through student feedback: A critical investigation; Student feedback in the Australian national and university context. Part 3 Tools and administration: Tools for effective student feedback; Web-based or paper-based surveys: A quandary? Inclusive practice in student feedback systems; Action and the feedback cycle.



Plagiarism Education and PreventionA subject-driven case-based approachCara Bradley, University of Regina, Canada

‘…this book has appeared at exactly the right time to remind us of the importance of information ethics in academic education and beyond.’

‘…fills a gap in the literature and will prove a vital addition to the collection of all university and college libraries.’


Academic librarians and university instructors worldwide are grappling with an increasing incidence of student plagiarism. Recent publications urge educators to prevent plagiarism by teaching students about the issue, and some have advocated the value of a subject-specific approach to plagiarism prevention education. There is, however, a complete lack of resources and guidance for librarians and instructors who want to adopt this approach in their teaching. This book opens with a brief overview of plagiarism today, followed by arguments in favour of a subject-based approach. The rest of the book is divided into academic subject areas and features an overview of the major issues in that subject area, followed by a high profile and engaging case within the discipline.

CONTENTSThe need for a subject-specific case-driven approach to plagiarism education; Humanities and social sciences; Science; Professional studies; Fine arts; General examples for first year writing classes.



The Lessons Learned HandbookPractical approaches to learning from experienceNick Milton, Knoco Ltd, UK

‘The book is very practical and contains lots of advice, justified, how to perform each of the steps suggested in the process of lessons learned’

Knowledge Management and Organizational Learning

CONTENTSIntroduction: learning lessons; Elements of a lesson learning system; Lessons learned approaches; Principles of lesson identification; Processes of lessons identified; Writing down the lessons; Taking action; Process ownership and process update; Ensuring lessons and updated processes are re-applied; Technology to support lesson learning; Sharing and seeking the unwritten lessons; The governance of lesson learning; The principles and processes of safety investigations; Learning lessons in networks at Mars, Inc,; Wikis as part of a learning system: A conversation with Peter Kemper; How not to learn lessons; Conclusions.





Online Learning and Assessment in Higher EducationA planning guideRobyn Benson and Charlotte Brack, Monash University, Australia

CONTENTSWhere to start; Teaching with technology – considering your options; Online learning design and development; Online assessment; Evaluation; Conclusion.



The Critical Assessment of ResearchTraditional and new methods of evaluationAlan Bailin and Ann Grafstein, Hofstra University, USAChandos Information Professional Series

‘This is an excellent introduction to assessing and evaluating research and unlike any book currently available.’


CONTENTSThe gold standards; Sponsorship and funding; Research paradigms; The dissemination of research; Moving beyond the gold standards: Tools and techniques.



The Evaluation of Research by Scientometric IndicatorsPeter Vinkler, Hungarian Academy of Sciences, HungaryChandos Learning and Teaching Series No. 2CONTENTSBasic categories of scientometrics; Classification of the indicators of evaluative scientometrics; Publication growth in science; Scientific eminence of journals: The Garfield Factor and the Current Contribution Index; The ageing of scientific information; Scientometric indicators for the assessment of publications; Reference strategy: Model of manifested communication through publications; Frequency of and strength of motives in referencing: The Reference Threshold Model; Research contribution and share of credit of individual authors; Standards in scientometric assessments; Scientometric assessments: Application of scientometrics for the purposes of science policy; Institutionalisation of Scientific Information: A scientometric model (ISI-S model); Conclusions.



Leadership and Management of Quality in Higher EducationEdited by Chenicheri Sid Nair, University of Western Australia, Len Webster, Monash University, Australia and Patricie Mertova, University of Oxford, UKChandos Learning and Teaching Series No. 4CONTENTSPart 1 Overview: Growth of the quality movement in higher education. Part 2 Leadership of quality in higher education: Initiative-based quality development and the role of distributed leadership; A leadership model for higher education quality; A framework for engaging leadership in higher education quality systems. Part 3 Approaches of managers to quality in higher education: Quality management in higher education: A comparative study of the United Kingdom, The Netherlands and Finland; Towards a culture of quality in South African higher education. Part 4 Auditing quality in higher education: Auditors’ perspectives on quality in higher education. Part 5 Academic development and quality in higher education: Academic development as change leadership in higher education; Quality in the transitional process of establishing political science as a new discipline in Czech higher education (post 1989); Academic development and quality in Oman: Mapping the terrain. Part 6 Resources and trends in higher education quality: New directions in quality management; Dubai’s Free Zone model for leadership in the external quality assurance of higher education; Trends in quality development.



Networked Collaborative LearningSocial interaction and active learningGuglielmo Trentin, CNR - Institute for Educational Technology, Italy

‘This is an informative and well-researched text.’Australian Academic and Research Libraries

‘This book is definitely worth reading for those who are thinking about adopting a technology enhanced learning model.’

Teaching Theology and Religion

CONTENTSTechnology-enhanced learning and networked collaborative learning; The pedagogical dimension; The e-teacher professional dimension; The instructional design dimension; The evaluation and assessment dimension; Conclusions.



Measuring Academic ResearchHow to undertake a bibliometric studyAna Andres, University of Barcelona, Spain

CONTENTSDescriptive analyses; Author production; Journal productivity; Scientific collaborations; Author citation analysis; Journal citation analysis; Important considerations; Final considerations.



Virtual Research EnvironmentsFrom portals to science gatewaysRobert Allan, STFC Daresbury Laboratory, UKChandos Information Professional Series

‘A useful addition to the stock of many libraries in universities and other research institutions.’

Refer

‘A valuable resource for e-research initiated and novices at present, and will document the state of e-research in 2008 for posterity.’

Library Management

CONTENTSMotivation and requirements; Creating and using research data; Managing and using digital information; Collaboration, trust and security; Domain differences and usability; VRE architecture: The technology; E-infrastructure and grid resources; Desktop environments and the web; Desktop environments and the web; Example 1: E-infrastructure for social science research; Example 2: E-infrastructure for experimental facilities; Conclusions: Lessons learned and limitations.



The Internet and Higher EducationAchieving global reachAlfred Rovai, Regent University, USAChandos Learning and Teaching Series No. 1CONTENTSKey concepts of global online higher education; Global distance education issues; Technology and the internet; Designing global online programmes and courses; Global online teaching and learning; Quality assurance and institutional effectiveness; Summary and conclusion.



Global Research Without Leaving Your DeskTravelling the world with your mouse as companionJane Macoustra, Tai-Pan Research, UKChandos Information Professional Series

‘A very good addition to the expanding world of books guiding users to the enormous depth and breath of business related information the world wide web can provide.’

Refer

CONTENTSTools and search engines, and their characteristics; Global business information; Do you know your customer? Terrorism, surveillance and corruption; Where next? What’s new? Next generation social networking tools to enhance research outcomes; Conclusion; Fun stuff.





Keeping the User in MindInstructional design and the modern libraryValeda Dent Goodman, Long Island University, USAChandos Information Professional SeriesCONTENTSA brief history of instructional design; How we learn: Fundamental learning theory and the connection to instructional design; The many faces of instructional design: Highlighting the diversity of instructional design models; Instructional design and higher education; In the mix: Instructional design and the instructional mashup; Closing the gap between instructional strategies and instructional design; The instructional design process in action: Highlights from Kognito Interactive; Administrative and professional challenges to the use of instructional design in the academic library; Keeping the user in mind: Using design thinking connect libraries and instructional design; A glimpse of the future: The semantic web and library instructional design.



Electronic PortfoliosPersonal information, personal development and personal valuesSimon Grant, Consultant

‘Good information analysis. Useful in process development and implementation. Emphasis on ethical issues links up to personal ownership that needs first priority attention.’

Wijnand Aalderink and Marij Veugelers – SURF NL Portfolio, Dutch portfolio expert

group

CONTENTSPart 1 Principles of e-portfolio systems: Some scenarios of e-portfolio use; Who wants personal information? The rationale behind recording and storing personal information; Portfolio purposes outlined; Portfolio information; Issues with portfolio information; The need for common terms in portfolio information; Portfolio functionality; Applying e-portfolio principles. Part 2 How to do things with e-portfolio and related tools: How to use tools for assessment; How to use tools for recording significant personal information; How to use tools for self-presentation; How to use tools provided for your own development; How to motivate and help others to use tools; How to develop e-portfolio tools; How to coordinate e-portfolio and administrative tools; How to develop interoperability in tools; How to publish terms for common use by tools. Part 3 Future vision: Notes on portfolio environments and values; Matching information for people; Personal values, identity and personality; Developing personality and personal values; Ethical development and values in society; The culture of information and choice: An analogy with the development of agriculture; In conclusion?


Combating Student PlagiarismAn academic librarian’s guideLynn Lampert, California State University, USAChandos Information Professional Series

‘…cites a range of timely examples, not limiting herself to print but also including audio and video. …devotes a considerable number of pages to a review of the academic library literature that provides a comprehensive overview for library school students and others who may be new to the topic.’

Portal: Libraries and the academy

‘To faculty and university administrators, this book demostrates the way that librarians can collaborate with them to combat plagiarism on campus.’

The Journal of Academic Librarianship

‘…is successful in providing perspective.’Journal of The School Library Association

CONTENTSIntroduction: technology seems to be changing everything; Society’s pervasive culture of copying; The role of the academic librarian in combating student plagiarism; How do students and universities view plagiarism? Information literacy frameworks: working towards the ethical use of information by students; Discipline-based approaches to combating student plagiarism; Thwarting student plagiarism through collaborations: faculty-librarian partnerships and beyond; Practical approaches to promoting citation methods and the ethical usage of information; Plagiarism-detection software services and other uses of technology to combat student plagiarism.


hardback ISBN: 978 1 84334 283 0


A Sense of ControlVirtual communities for people with mobility impairmentsChristine Tilley, Queensland University of Technology (QUT), AustraliaChandos Information Professional Series

‘…an exciting piece of research’Online Information Review

CONTENTSCommunication, information and well-being for people with disabilities; Virtual communities’ research – the perspective; Governments’ policies, legislative and telecommunications regulatory frameworks and information policy; Information needs research for people with disabilities; Deconstructing the narratives of people with physical disabilities – towards a well-being model for a successful virtual community; Findings from the narratives of the allied health/information/policy professionals – confirming the relevance of the emerging well-being model; Model construction; Future directions for virtual communities for people with physical disabilities.


hardback ISBN: 978 1 84334 522 0


Principles of E-learning Systems EngineeringLester Gilbert, University of Southampton and Veronica Gale, Consultant, UKChandos Information Professional SeriesCONTENTSIntroduction; General systems theory; Project development framework; E-learning systems structure and content; Feasibility; Front-end analysis; Project plan; Initial design; Detailed design: e-learning transactions; Detailed design: lesson plans; Detailed design: remaining steps; Production; Pilot, distribution, use and evaluation; Quality management; Project management; References.


hardback ISBN: 978 1 84334 291 5


Teaching with TechnologyAn academic librarian’s guideEdited by Joe Williams and Susan Goodwin, Texas A&M University Libraries, USAChandos Information Professional Series

CONTENTSScreen casting 101: Online video tutorials for library instruction; Blogs, wikis, RSS and podcasting: Web 2.0 tools for academic librarians and educators; Virtual reference and instruction; Mobile computing; Beyond the keyboard: optimising technology spaces for collaborative learning, instruction and service; Libraries in the course management systems learning environment; Academic librarians in the age of videoconferencing: Tools for teaching, collaboration and professional development; Conclusion.


hardback ISBN: 978 1 84334 173 4


Online Databases and Other Internet Resources for Earth SciencePillarisetty Venkataramana, Domex e-Data Pvt. Ltd, IndiaChandos Information Professional SeriesCONTENTSIntroduction; Earth science resources and the internet; Databases and other resources for the Polar Regions; Geochemistry; Geophysics and environmental studies; Marine sciences; Palaeontology; Geology and geomorphology; Conclusions.


hardback ISBN: 978 1 84334 239 7




Delivering E-Learning for Information Services in Higher EducationPaul Catherall, North East Wales Institute of Higher Education, UKChandos Information Professional Series

‘…well researched, presenting critical reviews and evaluations of current software and sites, a review of the professional literature in the field, and the results of Clyde’s research on the subject.’

Education Libraries

CONTENTSIntroduction to e-learning; Virtual learning environments; Managing the virtual learning environment; Training and user support; Accessibility and legal issues; Other online learning tools; Quality assurance and monitoring; Conclusion.


hardback ISBN: 978 1 84334 095 9


Electronic Resources in the Virtual Learning EnvironmentA guide for librariansJane Secker, London School of Economics, UKChandos Information Professional SeriesCONTENTSThe digital library; E-learning and the digital library; E-learning and information literacy; Copyright and licensing digital texts; Technical standards, specifications and access management; Case studies and practical examples; Conclusion.


hardback ISBN: 978 1 84334 060 7


Performing HybridityImpact of new technologies on the role of teacher-librariansKerry Mallan, Roy Lundin, Raylee Elliott-Burns, Geraldine Massey and Anne RussellCIS Research Reports 6

‘The study provides an informed basis for making improvements to teacher librarianship education and ongoing professional development.’

Margaret Butterworth - Access

CONTENTSMethodology; Conceptual framework and literature review; Impact of new technologies: findings; Conclusions and implications; Recommendations.



PUBLISHING

The Ecology of Academic JournalsBozena Mierzejewska, Fordham University, USAChandos Information Professional Series

The fate of academic journals is highly contested. Pessimistic pundits predict their imminent demise while others envisage a new era of participatory knowledge creation and web only publications, with yet others advocating increased involvement of scholars and libraries in developing a “fair” system of scholarly publishing. The book is written against the backdrop of the complete transformation of scholarly communication. It considers the multifaceted nature of academic journals in a systematic investigation of the journal’s eco-system - a metaphor indicating the importance of relationships between all involved stakeholders, their environments and their functioning as a unit.

CONTENTSThe system of academic publishing; The role of academic journals in the knowledge system; Trends in journal publishing and scholarly communication; Contexts of journal’s eco-system; Ecological dynamics.







Academic Librarianship, Publishing, and the Tenure TrackCreative strategies for scholarly successKarl Madden, City University of New York, USAChandos Information Professional SeriesThe publishing process is critical to the tenure track for academic librarians. Creativity and passion are essential components in the quest for reappointment and promotion. Academic Librarianship, Publishing, and the Tenure Track provides a strategy for academic librarian faculty productivity in conferences, journal articles, and book chapters, in support of reappointment and promotion, including the personal experiences of the author. It presents the author’s systematic approach, built upon the development of passionate creativity and social networking. The creative process is examined and applied to productivity, following a proven chronology. Divided into nine chapters, Academic Librarianship, Publishing, and the Tenure Track begins by looking at academic writing as a creative art, before moving on to the tenure track, and notions of ‘publish or perish’ in the second chapter. Chapters three, four and five deal with: academic librarians, including the MLS and PhD; LIS research, including subject specific research and; an empirical and general review of quantification and qualification. Chapter six engages with the process of publishing itself. Chapter seven looks at the application portfolio for tenure itself, and the penultimate chapter considers the international context. Finally, the book wraps it all up in a summing up section.

CONTENTSAcademic writing as a creative art; The tenure track: Publish or perish; Academic librarians, the MLS and PhD; LIS research: Subject-specific, LIS-related; Quantification/qualification: Empirical and general-review; The process: Abstract, paper, presentation, journal proposal, submission, peer-review, editing; Application for tenure: The portfolio; International contexts.



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Academic and Professional PublishingEdited by Robert Campbell, Wiley-Blackwell Publishing, Ed Pentz, CrossRef and Ian Borthwick, IET Standards, UK

‘Every chapter offers value to the reader. The editors have skillfully succeeded in curating a comprehensive assessment of the academic publishing sector today.’

‘The strengths of this book will no doubt allow Academic and Professional Publishing to position itself as an essential text for anyone interested in the scholarly publishing environment.’

Libfocus

‘The book has the feel of attending a productive meeting with a mix of interesting facts, worthwhile references, and different perspectives on important topics providing food for thought.

A thoughtful overview of the landscape combined with an in-depth look at specific areas.’

Scholarly Kitchen

Publishers have embraced the challenges presented by the rise of the Internet and the growth in research and publications output, investing in digital technologies to enrich content, build upon the user experience and improve stakeholder access to and discovery of knowledge. Examples of this innovation include online submission and management systems to ensure efficiency and quality in the peer review process, digital architectures and digitised back-file literature, new communications channels and business models, and enhanced article formats. This book presents a comprehensive review of the integrated approach publishers take to support and improve communications within academic and professional publishing.

CONTENTSIntroduction: Overview of academic and professional publishing; Peer review in a rapidly evolving publishing landscape; The scholarly ecosystem; The digital revolution; Publishing and communication strategies; Development of journal publishing business models and finances; Development of book publishing business models and finances; Editorial and production workflows; Electronic publishing standards; Citation, bibliometrics and quality: Assessing impact and usage; Relating content to the user; Sales, licensing and marketing; The evolving role of libraries in the scholarly ecosystem; Publishing ethics and integrity; Legal aspects and copyright; Relationship management; Does journal publishing have a future? External forces and their impacts on academic and professional publishing; Career development in academic and professional publishing; Epilogue: Trust in academic and professional publishing.



Supporting Research WritingRoles and challenges in multilingual settingsEdited by Valerie Matarese, Editorial Consultant, ItalyChandos Information Professional SeriesSupporting Research Writing explores the range of services designed to facilitate academic writing and publication in English by non-native English-speaking (NNES) authors. It analyses the realities of offering services such as education, translation, editing and writing, and then considers the challenges and benefits that result when these boundaries are consciously blurred. It thus provides an opportunity for readers to reflect on their professional roles and the services that will best serve their clients’ needs.

CONTENTSThe contribution of language professionals to academic publication: Multiple roles to achieve common goals. Part 1 Teaching NNES authors to write in English: Teaching academic writing in Europe: Multilingual and multicultural contexts; Writing process research: Implications for manuscript support for academic authors; Using genre analysis and corpus linguistics to teach research article writing; Using strategic, critical reading of research papers to teach scientific writing: The reading–research–writing continuum. Part 2 Helping NNES authors publish through translation: The translator as cultural mediator in research publication; Giving authors a voice in another language through translation; Bilingual publication of academic journals: Motivations and practicalities. Part 3 Facilitating publication through editing and writing support: Defining and describing editing; Journal copy-editing in a non-anglophone environment; The authors’ editor: Working with authors to make drafts fit for purpose; The writer’s approach to facilitating research communication: A very different way of engaging with authors; Part 4 Blurring the boundaries: Didactic editing: Bringing novice writers into the arena of scholarly publishing; Collaborative research writing: Developmental editing with an underlying educational vein; Putting ‘wordface’ work at the centre of academic text production: Working with an international journal to develop an authors’ mentoring programme; Afterword supporting research writing in non-anglophone Europe: Reflections and recurring themes.



E-books in Academic LibrariesKsenija Mincic-Obradovic, University of Auckland, New ZealandChandos Information Professional Series

‘...the author is bringing to a reader a wide range of interesting problems and facts…

This is a very useful introductory text for those getting acquainted with the issues of e-books.’


CONTENTSThe (magical) world of e-books; Between publishers and library needs; Developing and managing e-book collections; Connecting with users; New opportunities; Future considerations.



A Librarian’s Guide on How to PublishSrecko Jelusic and Ivanka Stricevic, University of Zadar, CroatiaChandos Information Professional SeriesA Librarian’s Guide on How to Publish discusses the publishing strategies needed for the development of skills that are essential for successful job requirements and the production of quality print and electronic publications. The book serves as a useful guide indicating the main principles of professional library publishing activities in both print and virtual environments.

CONTENTSBrief overview of the history of publishing; Technology-driven publishing and libraries; An overview of publishing fields and publishing capital; Basics of the library publishing chain; Basic professions in publishing applied to library publishing; Variety in library publishing; Relations with other publishers; Conclusions.



Scholarly Communication in Library and Information ServicesThe impacts of open access journals and e-journals on a changing scenarioBhaskar Mukherjee, Banaras Hindu University, IndiaChandos Information Professional Series

‘This is an impressive piece of work and one that will be of use to any scholar in the field wishing to know where best to place his or her papers for best effect, as well as being of general interest to those involved in the open access arena.’


CONTENTSChanging scenario of scholarly communication: Journals, e-journals and Open Access journals; Open Access journals in Library and Information Science; Qualitative, quantitative and webometric analysis; Qualitative analysis of journals’ websites; Quantitative analysis of journals’ contents; Web citation analysis of journals’ contents; Scholars’ motivation for hyperlinking; Summary.



Scientific PublishingFrom vanity to strategyHans Roosendaal, Kasia Zalewska-Kurek, Peter Geurts, University of Twente, The Netherlands and Eberhard Hilf, Institute for Science Networking Oldenburg GmbH, GermanyChandos Information Professional SeriesCONTENTSBusiness models in the research environment; Research environment; Acquisition of scientific information; The market for scientific information; Criteria for business models in scientific publishing; Scenarios for scientific publishing; Consequences for stakeholders; Summary and conclusions.



Publishing


Open Access and its Practical Impact on the Work of Academic LibrariansCollection development, public services, and the library and information science literatureLaura Bowering Mullen, Library of Science and Medicine of Rutgers, The State University of New Jersey, USAChandos Information Professional SeriesCONTENTSLibrarians and their own open access publishing; Collection development and open access; Librarians and their roles in the academy; Collection development librarians and open access; Public services work and open access; Open access and technical services; Conclusion.



Scholarly Communication for LibrariansHeather Morrison, University of British Columbia, CanadaChandos Information Professional Series

‘One of the book’s strongest chapters examines the economics of scholarly journals using the concept of the cost per article of producing articles in various types of journals.’

Digital Library Archives

CONTENTSScholarship and scholarly communication; Scholarly journals; Publishing: The scholarly mission, and the multi-billion-dollar industry; Libraries and librarians; Authors’ rights and intellectual property; Open access; The economics of scholarly communications in transition; Emerging trends and formats; Summary and conclusions.



Never Mind the WebHere comes the bookMiha Kovac, University of Ljubljana, Slovenia

‘...enjoy this intelligent, proactive book for yourself.’Springer Publishing Res. Quarterly

‘…this book is well worth reading and forms a valuable counterweight to much of the rapid tepid, conformist LIS literature.’

Library Review

CONTENTSIntroduction; The book: this charming old lady; Printing and the birth of modernity; The European and American book markets; Social context of the book; An anorexic dachshund with a long tail; The e-book is a paper tiger.


hardback ISBN: 978 1 84334 406 3


The Future of the Academic JournalEdited by Bill Cope, University of Illinois and Common Ground Publishing, USA and Angus Phillips, Oxford Brookes University, UK

‘Definitely a worthy addition to every academic librarian’s personal collection.’

Library Management Journal

CONTENTSIntroduction. Part 1 Knowledge systems: Signs of epistemic disruption: transformations in the knowledge system of the academic journal; Arguments for an open model of e-science. Part 2 The journals business: Business models in journals publishing; The growth of journals publishing; The post-Gutenberg open access journal; Publishing journals under a hybrid subscription and open access model; The future of copyright: what are the pressures on the present system? Journals ranking and impact factors: how the performance of journals is measured. Part 3 Academic practices: ‘Cannot predict now’: the role of repositories in the future of the journal; Libraries and the future of the journal: dodging the crossfire in the e-revolution, or leading the charge? Academic publishing and the political economy of education journals; Doing medical journals differently: open Medicine, open access and academic freedom. Part 4 The journal internationally: The status and future of the African journal; The future of the journal in Asia: an information ethnographer’s notes; The future of the academic journal in China. Part 5 Digital transformations: Effects of the internet lifecycle on product development; Beyond the static text: multimedia interactivity in academic journal publishing in the humanities and social sciences (not). Part 6 Coda: ‘The tiger in the corner’: will journals matter to tomorrow’s scholars?



New Thinking for 21st Century PublishersEmerging patterns and evolving stratagemsJoost Kist, formerly Wolters Kluwer, The Netherlands

‘…succeeds in both entertaining and educating the reader about the rapidly evolving competitive landscape in publishing.’

‘…an excellent supplementary text for a publishing course of study.’

LOGOS

CONTENTSIntroduction; The past as prologue; Defining the resources and assembling the pieces; Players in the electronic publishing game; Many roads to electronic publishing; The 21st-century publisher; The future as epilogue.


hardback ISBN: 978 1 84334 446 9


The Brave New World of PublishingThe symbiotic relationship between printing and book publishingManfred Breede, Ryerson University, Canada

CONTENTSThe origins and evolution of the book and printing processes; Why conventional and digital printing processes will coexist for some time to come; A new business model requires a new means of production; The state of digital printing and integrated book manufacturing systems; New book genres and book architectures made possible by digital printing; Digital printing and the internet complement each other.


hardback ISBN: 978 1 84334 440 7


Scholarly Communication in China, Hong Kong, Japan, Korea and TaiwanEdited by Jingfeng Xia, Rutgers University Libraries, USAChandos Information Professional Series

‘…an excellent collection of essays detailing many aspects of intellectual life in Asia.’

The Electronic Library (Emerald Publishing)

CONTENTSScholarly communication in China; Scholarly communication in Hong Kong and Macao; Scholarly communication in Japan; Scholarly communication in Korea; Scholarly communication in Taiwan.

200 pages 234 x 156mm (6 x 9) hardback 2008ISBN: 978 1 84334 322 6 E-ISBN: 978 1 78063 213 1


Developing Open Access JournalsA practical guideDavid Solomon, Michigan State University, USAChandos Information Professional SeriesCONTENTSPart 1 Background information: Introduction; Examples of successful open access journals. Part 2 Crafting a new open access journal: Journal planning issues; Hosting and data systems; By-laws, policies and other journal documentation; Resources and financing; Disseminating the content of your journal. Part 3 Maintaining and operating an open access journal: Launching the journal; Maintaining and sustaining an OA journal; Concluding remarks.


hardback ISBN: 978 1 84334 340 0


Publishing


The Future of the Book in the Digital AgeEdited by Bill Cope, University of Illinois and Common Ground Publishing, USA and Angus Phillips, Oxford Brookes University, UK

‘…a very interesting collection of essays.’Program

CONTENTSIntroduction; If it isn’t on the Internet, it doesn’t exist; Plus ça change … print on demand reverts book publishing to its pre-industrial beginnings; Where is the value in publishing? The Internet and the publishing value chain; Venues for vanity: methods and means of self-published books; Towards understanding patterns of book consumption in Europe; The future of reading as a cultural behaviour in a multi-channel media environment; Bookselling culture and consumer behaviour; Diversity, or is it all the same? Book consumption on the Internet in Sweden; New voices in the new millennium; Reviving the oral tradition: the evolution of audiobooks; Are you being served? Librarianship past, present and future; Access, convergence and print on demand: The library dimension; New text technologies, globalization and the future of the book; A whiff of tobacco smoke on the page.


hardback ISBN: 978 1 84334 241 0£65.00/US$105.00/€80.00www.woodheadpublishing.com/9781843342403

Open AccessKey strategic, technical and economic aspectsEdited by Neil Jacobs, Consultant, UKChandos Information Professional Series264 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 203 8 E-ISBN: 978 1 78063 211 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 204 5


E-book Publishing SuccessHow anyone can write, compile and sell e-books on the internetKingsley Oghjojafor, Consultant, NigeriaChandos Information Professional Series180 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 099 7 E-ISBN: 978 1 78063 209 4


ELECTRONIC AND INFORMATION RESOURCES

Making Theses and Dissertations Available ElectronicallySusan Copeland, The Robert Gordon University, UK and Gail McMillan, Virginia Polytechnic and State University, USAChandos Information Professional SeriesThis book provides librarians with a practical guide for making theses and dissertations available in electronic format. It also provides academic staff and students with an overview of recent developments in this area. It covers specific issues, ranging from why it is useful to make this form of research output accessible on the web and how to persuade university managers that this is so, to practical advice on including Electronic Theses and Dissertations (ETDs) in institutional repositories and the training that should be provided to students who are being encouraged to express their research results in multimedia format, to submitting their work in accordance with new regulations.

CONTENTSETDs in context; The definition of an ETD; The benefits of ETDs; Achieving the ‘culture change’; Making ETDs available; Providing training; International developments; Keeping up to date.



The Ecosystem of Digital AssetsCrowds and cloudsTobias Blanke, King’s College London, UKChandos Information Professional SeriesDigital asset management is undergoing a fundamental transformation. Near universal availability of high-quality web-based assets makes it important to pay attention to the new world of digital ecosystems and what it means for managing, using and publishing digital assets. The Ecosystem of Digital Assets reflects on these developments and what the emerging ‘web of things’ could mean for digital assets.

CONTENTSIntroduction to the emerging Ecosystems of Digital Assets: Web APIs; Web of Things, linked media data; Commercial environment; Emerging services: location services a case study; Digital asset management in a networked environment; Federations and linked data; Collective intelligence (crowds); Service infrastructure (clouds); Networked value; Media ecosystems: Digital media; Infrastructures; Content in mobile ecosystems.



Metadata Application in Digital Repositories and LibrariesTools, systems, and architectureJung-ran Park, Drexel University, USAChandos Information Professional SeriesMetadata is essential for organizing, managing and searching for information resources and has been a keystone of resource description and discovery. This book is designed to provide information professionals, paraprofessionals and students with up-to-date, practical knowledge and complex skills centering on metadata application in digital repositories and libraries. It explores emerging user-generated metadata (e.g. social tagging) and introduces mechanisms dealing with the exploitation of social tagging to enhance information discovery and user services.

CONTENTSMetadata and digital professionals; Metadata schemas and associated applications; Quality metadata generation: Evaluations, mechanisms and tools; Semi-automatic metadata generation; Technical architecture and systems in building digital repositories and libraries; Web 2.0 and metadata: How to exploit social tagging.



Maximizing Electronic Resources Management in LibrariesApplying business process managementLenore England and Stephen Miller, University of Maryland University College, USAChandos Information Professional SeriesBusiness process management (BPM) can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. As an application, BPM for ERM leads to effective organizational changes. Maximizing Electronic Resources Management in Libraries takes this novel perspective by applying BPM principles and theories to ERM. The book offers librarians a skill set ready for application to a variety of library environments. It focuses on the organizational tools offered by BPM. The first part of the book reviews key elements of ERM functions, laying the ground for the present and future use of ERM, and how it will drive methods by which libraries provide access to resources. BPM theories are then reviewed, before a discussion of present application of BPM to ERM. A conclusion turns towards possible future applications.

CONTENTSElements of ERM; Organization of ERM; Principles of BPM; Application of BPM to ERM; Future Development of ERM based on BPM Principles; Conclusions for BPM Application to ERM.



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Spatializing KnowledgeJamie O’Brien, University College London, UKChandos Information Professional SeriesHow can knowledge be reconfigured so as to enhance experience, enable participation, and augment environments? Spatializing Knowledge argues that knowledge is a product of human activity in a social space, and as a result is a formative resource. The book takes a step beyond ‘information visualisation’ and imagines a learning environment in which knowledge can be manipulated as an object. Practical examples from the domains of health, education, travel, museums and libraries are offered, and chapters cover knowledge and space, unpredictability and authorship, as well as agility, ubiquity and mobility.

CONTENTSKnowledge and space; Unpredictability; Authorship; Agility; Ubiquity; Mobility.



Working With TextTools, techniques and approaches for text miningEmma Tonkin and Stephanie Taylor, University of Bath, UKChandos Information Professional SeriesText mining tools and technologies have long been a part of the repository world, where they have been applied to a variety of purposes, from pragmatic aims to support tools. Research areas as diverse as biology, chemistry, sociology and criminology have seen effective use made of text mining technologies. Working With Text collects a subset of the best contributions from the ‘Working with text: Tools, techniques and approaches for text mining’ workshop, alongside contributions from experts in the area. Text mining tools and technologies in support of academic research include supporting research on the basis of a large body of documents, facilitating access to and reuse of extant work, and bridging between the formal academic world and areas such as traditional and social media. Jisc have funded a number of projects, including NaCTem (the National Centre for Text Mining) and the ResDis programme.

CONTENTSLegal considerations in text analysis/mining; Sentiment analysis in Web 2.0; Text mining for biochemistry; Automated indexing and metadata extraction; Using text mining tools for social network analysis.







Library 3.0Intelligent libraries and apomediationTom Kwanya, Christine Stilwell and Peter Underwood, University of KwaZulu-Natal, South AfricaChandos Information Professional SeriesThe emerging generation of research and academic library users expect the delivery of user-centered information services. ‘Apomediation’ refers to the supporting role librarians can give users by stepping in when users need help. Library 3.0 explores the ongoing debates on the “point oh” phenomenon and its impact on service delivery in libraries. This title analyses library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators.

CONTENTSIntroduction: Current issues and emerging trends in librarianship; Drivers and barriers of change in libraries and librarianship; Characterisation of the modern research and academic library user; The future of research and academic librarianship; “Point Oh” libraries: Advances in Web technology – Web 2.0 and Web 3.0; “Point Oh” libraries – Library 0.0, Library 1.0; Library 2.0; Library 3.0; Library 4.0; Change in libraries – evolution or revolution? Reality check; “Point Oh” situation in research and academic libraries; Library 3.0: Principles; Comparison with the other library service models; Unique potential for research and academic libraries; Library 3.0 librarianship: Core competencies of librarian 3.0; Core competencies of patron 3.0; Apomediation; Research and academic librarians as apomediators; Becoming 3.0: Examples of existing 3.0 libraries; Library 3.0 tools; Library 3.0 resources; Role of professional associations; Role of training institutions; Role of researchers and academic library users.



Concepts and Advances in Information Knowledge ManagementStudies from developing and emerging economiesEdited by Kelvin Joseph Bwalya, University of Botswana, Botswana and University of Johannesburg, South Africa, Nathan Mwakoshi Mnjama and Peter Mazebe II Mothataesi Sebina, University of Botswana, BotswanaChandos Information Professional SeriesEffective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems.

CONTENTSKnowledge management; Library studies; Archives, records management; Information systems.



Library Scholarly Communication ProgramsLegal and ethical considerationsIsaac Gilman, Pacific University, USAChandos Information Professional SeriesLibraries must negotiate a range of legal issues, policies and ethical guidelines when developing scholarly communication initiatives. Library Scholarly Communication Programs is a practical primer, covering these issues for institutional repository managers, library administrators, and other staff involved in library-based repository and publishing services.

CONTENTSPart 1 Libraries and scholarly communication: The evolution of scholarly communication programs. Part 2 Institutional repositories: Overview of repository-based services; Institutional repositories and intellectual property; Research ethics; Privacy and propriety; Repository policies. Part 3 Library publishing services: Overview of library publishing services; Ethical and legal issues in journal publishing; Publication ethics; Intellectual property and publishing; Publishing policies. Part 4 The road forward: Building sustainable programs.



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Multimedia Information RetrievalTheory and techniquesRoberto Raieli, Roma Tre University Art Library, ItalyChandos Information Professional SeriesMultimedia Information Retrieval (MMIR) is an organic system made up of Text Retrieval (TR); Visual Retrieval (VR); Video Retrieval (VDR); and Audio Retrieval (AR) systems. So that each type of digital document may be analysed and searched by the elements of language appropriate to its nature, search criteria must be extended. Such an approach is known as the Content Multimedia Information Retrieval focuses on the tools of processing and searching applicable to the content-based management of new multimedia documents.

CONTENTSPart 1 Theoretical and methodological innovations: A cultural and theoretical context for MIR theory; Scientific principles of MIR; Processing and indexing of digital multimedia documents; MIR’s methodology in the context of LIS; Definition of MIR methodology. Part 2 Management developments and applications: The current status of MIR systems; Examples of the functions of the MIR system; MIR techniques and technologies; The integration of MIR modalities.



New Content in Digital RepositoriesThe changing research landscapeNatasha Simons and Joanna Richardson, Griffith University, AustraliaChandos Information Professional SeriesUniversities are under pressure to make their research output more accessible, both from government funding and policy guidelines. Academic libraries have traditionally played an important role by exposing research output through a predominantly institution-based digital repository, with a focus on storing published works. New publishing paradigms are emerging today, with a focus on research data, huge volumes of which are being generated globally. Repositories are the natural home for managing, storing and describing institutional research data. New Content in Digital Repositories explores the new types of content being stored in institutional repositories with a focus on research data, creative works, and the interesting challenges they pose in areas such as metadata, persistent identifiers, and software and exchange protocols.

CONTENTSRepository software; Metadata; Exchange protocols; Research data; Persistent identifiers; Solving name ambiguity; Reporting tools and applications; Conclusion.



Trends, Discovery, and People in the Digital AgeEdited by David Baker and Wendy Evans, University of St Mark & St John, UKChandos Digital Information Review No. 1Trends, Discovery, and People in the Digital Age, summarises and presents key themes, advances and trends in all aspects of digital information today, exploring the impact of developing technologies on the information world. This book emphasises important contemporary topics and future developments from a global perspective.

CONTENTSThe future of digital information provision; The usability of digital information environments: Planning, design and assessment; The history of Enquire: The story of UK public libraries on the Web; Children of the cloud; Surviving or thriving? Building an information landscape; The effect the changing digital landscape is having on the dissemination of e-books and e-journals in a world dominated by Google; Resource discovery; Using the Mirrorworld to plan and build better futures for our citizens; Beyond the Google generation: Towards community-specific usage patterns of scientific information; What we leave behind: The future of data curation; The digital curation toolkit: Strategies for adding value to work-related social systems; The JISC Business and Community Engagement Programme; Skills Portal: A study skills and information literacy portal created with Open Educational Resources; Free at last; Flexible and agile university library and information services: Skills and management methodologies; Flexible and agile university library and information services: Skills and management methodologies; The future of academic libraries in the digital age; Roadblocks, potholes and obstructions on the path to new library futures.



The Patron-Driven LibraryA practical guide for managing collections and services in the digital ageDee Ann Allison, University of Nebraska-Lincoln, USAChandos Information Professional SeriesThe Patron-Driven Library explores the way technology has moved the focus from library collections to services, placing the reader at the center of library activities. The book reveals the way library users are changing, and how social networking, web delivery of information, and the uncertain landscape of e-print has energized librarians to adopt technology to meet a different model of the library while preserving core values.

CONTENTSPart 1 Libraries and library users changing with the times: From the White House conferences and the golden age of libraries to challenges for libraries in the age of digital information; A culture of technology. Part 2 The rise of the librarian: service over collections: A focus on readers; Information literacy and social networks; Collaborative collections; The librarian as advocate; Metrics for decisions; The extensible library; Digital collections; Data repositories, open source and the library; The new professional librarian; Whither the library?



Demystifying the Institutional Repository for SuccessMarianne Buehler, University of Nevada, Las Vegas, USAChandos Information Professional SeriesInstitutional repositories remain key to data storage on campus, fulfilling the academic needs of various stakeholders. Demystifying the Institutional Repository for Success is a practical guide to creating and sustaining an institutional repository through marketing, partnering, and understanding the academic needs of all stakeholders on campus.

CONTENTSTraditional scholarly communication and open access publishing: Why the change? Academic shift towards open access; The successful institutional repository: What it looks like; Institutional repository collaborations and building campus relationships; Building internal and external campus institutional repository relationships; Institutional repository impact and value proposition; Looking ahead to open access opportunities.



Electronic Resource ManagementPractical perspectives in a new technical services modelAnne Elguindi and Kari Schmidt, American University Library, USAChandos Information Professional SeriesA tremendous shift is taking place in libraries towards purchasing e-resources, with the bulk of materials spending being allocated to e-resource acquisition. Many libraries combine print and e-serials in one unit, but the different workflows for the two formats, combined with the different responsibilities associated with the management of the two formats, have caused challenges for conceptualising that all ‘serials’ work together. Electronic Resource Management tackles the central issues with the concepts of the access and management of electronic resources. It highlights the different kinds of e-resources, from e-serials and e-books to databases and digital collections that continue to bring new developments to a field that requires different systems and skills than those needed for print resources.

CONTENTSEmerging technical services models in the context of the past; Electronic resource management: Staffing and workflow; Electronic resource management systems: Implementation and transformation; Discovery systems, layers and tools, and the role of the electronic resource librarian; Academic library consortia and the evolving role of electronic resources and technology; Conclusion: e-books and the future of technical services.



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Social InformationGaining competitive and business advantage using social media toolsScott Brown, Social Information Group, USAChandos Publishing Social Media Series No. 1 Social Information is a must-have book for competitive and business researchers in any discipline including librarians, information professionals, intelligence analysts, students and marketing personnel, and explores how more ‘traditional’ resources can be complimented by social media tools. The book outlines different categories of social tools, competitive and business applications of these tools, and provides example searches with screenshots. The book provides concrete search examples, as well as strategies and approaches for searching social tools that may be available today or that may emerge tomorrow.

CONTENTSA brief history of business and competitive information, and the rise of social tools; Social networks; Blogs and microblogs; Video, audio and images; Social search engines; The future of social information.



Finding Official British InformationOfficial publishing in the digital ageJane Inman, Warwickshire County Council, UK and Howard PictonChandos Information Professional Series

‘I would definitely recommend this book as a useful tool for the generic Reference Librarian and specialist alike.’

Refer

Examining the different bodies that publish official material, this book describes the types of material published, how it is made available and how it is recorded. Finding Official British Information focuses on the digital availability of official information and considers how much is now freely available on the web and how to locate it as well as addressing issues of web only publishing. It covers public bodies in the UK and includes publications issued by central and local government as well as the devolved assemblies and the many other organisations that issue official publications.

CONTENTSThe digital environment; Definitions and why official information is published; Parliament at Westminster; Devolved Parliament and assemblies and regional government; Central Government departments at Westminster; Other public bodies including the National Health Service and Police; Local Government including the Fire Service; Statistics; The future of access to official information.



Global Resource SharingLinda Frederiksen, Washington State University, Margaret Bean, University of Oregon and Heidi Nance, University of Washington, USAChandos Information Professional SeriesWritten from a global perspective, this book reviews sharing of library resources on a global scale. With expanded discovery tools and massive digitization projects, the rich and extensive holdings of the world’s libraries are more visible now than at any time in the past. Advanced communication and transmission technologies, along with improved international standards, present a means for the sharing of library resources around the globe. Despite these significant improvements, a number of challenges remain. Global Resource Sharing provides librarians and library managers with a comprehensive background in and summary of the issues involved in global resource sharing.

CONTENTSAn introduction to global resource sharing; A brief history of international interlibrary lending and document supply; PEST and SWOT analysis of international interlibrary loan; An overview of current practices; Case studies in global resource sharing; Selected case studies; The future of global resource sharing.



Numeric Data Services and Sources for the General Reference LibrarianLynda Kellam, University of North Carolina Greensboro and Katharin Peter, University of Southern California, USAChandos Information Professional Series

‘There is a lot of helpful guidance on regular aspects of libraries in the context of data librarianship. I would recommend this to academic and research librarians, but think it is relevant to all reference librarians.’

Refer

This guidebook serves as a primer to developing and supporting social science statistical and numerical data sources in the academic library. It provides strategies for the establishment of data services and offers short descriptions of the essential sources of free and commercial social science statistical and numeric data. Finally, it discusses the future of numeric data services, including the integration of statistics and data into library instruction and the use of Web 2.0 tools to visualize data.

CONTENTSIntroduction to data services and sources; Supporting statistical and numeric data services and sources; Reference and instruction for data sources; Basic sources for supporting numeric data services; Data librarianship: A day in the life; The future for numeric data services.



Convergence of Libraries and Technology OrganizationsNew information support modelsChristopher Barth, Luther College, USAChandos Information Professional SeriesThis book describes and discusses the convergence of library and technology support in higher education. Over the past 15 years, a number of institutions have pursued merging library and technology services into a single information support organization. Convergence of Libraries and Technology Organizations provides useful and practical guidance on converged information organizations as an effective response to change in the information profession.

CONTENTSContext for convergence: Arriving at the delta; Assessing possibilities for convergence: Reading the river; Professional culture and politics: Conflict at the helm; Staffing for convergence: Crew selection; Specialization versus generalization: Crew assignments; Organizational design in converged organizations: Streamlining the vessel; The process of converging: Riding the river; Future evolutions of information service organizations: Around the bend in the river.



Managing Image CollectionsA practical guideMargot Note, World Monuments Fund, USAChandos Information Professional Series

This book explores issues surrounding all aspects of visual collection management, taken from real-world experience in creating management systems and digitizing core content. Readers will gain the knowledge to manage the digitization process from beginning to end, assess and define the needs of their particular project, and evaluate digitization options. Additionally, they will select strategies which best meet current and future needs, acquire the knowledge to select the best images for digitization, and understand the legal issues surrounding digitization of visual collections.

CONTENTSPhotographic image history; Digital image basics; Photographic image issues; Photographic image collection management; Metadata and information management; Digitization; Conclusion.





Technology and Knowledge FlowThe power of networksEdited by Guglielmo Trentin, CNR – Institute for Educational Technology, ItalyChandos Information Professional Series

This book outlines how network technology can support, foster and enhance the Knowledge Management, Sharing and Development (KMSD) processes in professional environments through the activation of both formal and informal knowledge flows. Understanding how ICT can be made available to such flows in the knowledge society is a factor that cannot be disregarded and is confirmed by the increasing interest of companies in new forms of software-mediated social interaction. The latter factor is in relation both to the possibility of accelerating internal communication and problem solving processes, and/or in relation to dynamics of endogenous knowledge growth of human resources.

CONTENTSLeveraging mobile network technologies to accelerate tacit knowledge flows across organisations and distances; Supporting knowledge flow in web-based environments by means of narrative; What are virtual walls to flow of knowledge in teamwork discussions? Knowledge flows and graphic knowledge representations; Graphic knowledge representation as a tool for fostering knowledge flow in informal learning processes; Conclusive thought on communication flow, knowledge flow and informal learning.



iPhone Application DevelopmentStrategies for efficient mobile design and deliveryJim Hahn, University of Illinois Urbana-Champaign, USAChandos Information Professional SeriesiPhone application development is explained here in an accessible treatment for the generalist Library and Information Science (LIS) practitioner. Future information-seeking practices by users will take place across a diverse array of ubiquitous computing devices. This book is essentially a how-to guide for application development, laying out foundational principles and then moving toward practical implementations.

CONTENTSFraming concepts for the iPhone as media with the historical continuity of computing best practice; Beginning Dashcode development: Remediating an RSS feed to the iPhone; Basic Dashcode development: Creating a Podcast application; Intermediate Dashcode development: Video tour iPhone application; Designing with Dashcode: Using the Custom template; Designing a Utility application with Dashcode; Introduction to the Xcode module; Using the PhoneGap framework within Xcode; The future of the iPhone operating system and future mobile computing devices.



RFID for LibrariesA practical guideM. Pandian, Institute of Mathematical Sciences, IndiaChandos Information Professional SeriesCONTENTSRFID for Libraries; RFID systems for libraries: A review; RFID implementation in libraries; RFID issues; Future Developments of RFID.



A Practical Guide to Electronic Resources in the HumanitiesAna Dubnjakovic and Patrick Tomlin, Virginia Polytechnic Institute and State University, USAChandos Information Professional SeriesCONTENTSIntroduction to electronic resources in the performing arts; Introduction to electronic resources in art and architecture; Introduction to languages and literature resources; Introduction to electronic resources in philosophy and religion.



New Approaches to E-ReserveLinking, sharing and streamingOphelia Cheung, Dana Thomas and Susan Patrick, Ryerson University, CanadaChandos Information Professional SeriesCONTENTSIntroduction: How e-reserve responds to a changing user culture and copes with issues and challenges; Overview of e-reserve: History and scope; Access and delivery of e-reserve (1): Blackboard – how resources are integrated within a course management system; Access and delivery of e-reserve (2): Creative approaches – how software designed for other purposes can be adapted or utilized; New digital media formats: Streamed video; Challenges and issues; Possible strategies: Collaboration, integration and interaction are the keystones for survival or expansion of e-reserve service.



E-books in Academic LibrariesKsenija Mincic-Obradovic, University of Auckland, New ZealandChandos Information Professional Series

‘This is a very useful introductory text for those getting acquainted with the issues of e-books.’


CONTENTSThe (magical) world of e-books; Between publishers and library needs; Developing and managing e-book collections; Connecting with users; New opportunities; Future considerations.



Practical Open Source Software for LibrariesNicole Engard, ByWater Solutions, USAChandos Information Professional Series

‘…an excellent resource for students, librarians and information management specialists.’

Catholic Library World

CONTENTSPart 1 Introduction to open source: What is open source? Community and open source; Debunking the myths; Open source and libraries. Part 2 Practical applications for libraries: Open source for day to day operations; Open source web access; Open source media applications; Open source on the web; Open sourcing collections; Open source research tools; Open source library automation.



Scholarly Communication in Library and Information ServicesThe impacts of open access journals and e-journals on a changing scenarioBhaskar Mukherjee, Banaras Hindu University, IndiaChandos Information Professional Series

‘This is an impressive piece of work and one that will be of use to any scholar in the field wishing to know where best to place his or her papers for best effect, as well as being of general interest to those involved in the open access arena.’


CONTENTSChanging scenario of scholarly communication: Journals, e-journals and Open Access journals; Open Access journals in Library and Information Science; Qualitative, quantitative and webometric analysis; Qualitative analysis of journals’ websites; Quantitative analysis of journals’ contents; Web citation analysis of journals’ contents; Scholars’ motivation for hyperlinking; Summary.



Building a Digital Repository Program with Limited ResourcesAbby Clobridge, Harvard University, Kennedy School of Government Library, USAChandos Information Professional Series

‘…an important book for librarians and repository managers.’

Library Review

CONTENTSStrategic planning; Technical overview; Staffing. Metadata; Collection building: Project proposals, planning, and implementation; Content recruitment and marketing; Open access; Sustainability; Assessment; Web 2.0 and digital repositories.





Global Research Without Leaving Your DeskTravelling the world with your mouse as companionJane Macoustra, Tai-Pan Research, UKChandos Information Professional SeriesCONTENTSTools and search engines, and their characteristics; Global business information; Do you know your customer? Terrorism, surveillance and corruption; Where next? What’s new? Next generation social networking tools to enhance research outcomes; Conclusion; Fun stuff.



Library and Information Science Research in the 21st CenturyA guide for practicing librarians and studentsIbironke Lawal, Virginia Commonwealth University, USAChandos Information Professional Series

‘…a valuable book for practicing librarians and students who wish to improve their ability to conduct sound research’


CONTENTSIntroduction; The significance of research in the library and information profession; Overview of the research process; Research designs; Data collection; Data collection; Data analysis; Collaboration; Preparing and publishing research reports; Conclusions.



Method in the MadnessResearch stories you won’t read in textbooksEdited by Keith Townsend, Griffith University and John Burgess, University of Newcastle, Australia

CONTENTSSerendipity and flexibility in social science research: Meeting the unexpected. Part 1 Living the research: There are ways and then there are ways: Conducting research in social settings in Japan; ‘On the mop-floor’: Researching employment relations in the hidden world of commercial cleaning; Drinking with Dessie: Research, mines and life in the Pilbara. Part 2 Access for research: Combating information suspicion: Guinness, sports and glassblowing; What lies beneath: The pleasures, pain and possibilities of focus groups. Part 3 Interviews as a method: Looking through the haze of discontent: Smokers as a data source; Interviewing men: Reading more than the transcripts; Establishing rapport: Using quantitative and qualitative methods in tandem; Wrong way, go back! Negotiating access in industry-based research; A sporting chance: Workplace ethnographies, ethics protocols and playing by the rules. Part 4 Preparing and responding throughout the project: Sitting on a wall in Northumberland crying: Semi-structured interviews; Researching train-based working; A story about being engaged in research: Buzzing bees, small business and Australian unfair dismissal laws; Lessons learnt from this madness.



Emerging Technologies for Academic Libraries in the Digital AgeLiLi Li, Georgia Southern University, USAChandos Information Professional Series

‘…a remarkable job of compiling a comprehensive list of new technologies and highlighting their importance for the academic library.’

Library Review

CONTENTSPart 1 Overview: Emerging and cutting-edge technologies and academic libraries: Emerging and cutting-edge technologies: Concepts and features; Understanding academic libraries in the changing world. Part 2 Emerging technologies for academic libraries in the digital age: Where will emerging technologies lead in academic libraries? Emerging technologies for academic libraries in the digital age. Part 3 Impacts of emerging technologies: Impacts on academic library administrators and executives; Impacts on management information systems in academic libraries; Impacts on academic library information services; Impacts on academic librarians. Part 4 Outlook for the future: The eve of drastic changes; Leveraging academic library information services in the digital age.


hardback ISBN: 978 1 84334 323 3


Evaluation of Digital LibrariesAn insight into useful applications and methodsEdited by Giannis Tsakonas, University of Patras and Christos Papatheodorou, Ionian University, GreeceChandos Information Professional Series

‘The librarian interested in exploring how to carry out the evaluation of the library’s digital offerings will find a guide to help them ask the right questions to advance further.

…an interesting set of contributions on the subject of evaluating digital libraries.’


CONTENTSIntroduction: The framework for digital library evaluation. Part 1 To whom it may concern: From usage to user: Library metrics and expectations for the evaluation of digital libraries; An agency perspective on digital library evaluation. Part 2 What to place under the evaluation lens: What should we take into consideration when we talk about usability? Users and digital libraries: An insightful story; Towards an infrastructure for digital library performance evaluation; Employing deep log analysis to evaluate the information-seeking behaviour of users of digital libraries. Part 3 Behind the evaluation curtain: The push-me-pull-you of design and evaluation; Extending borders: Outcomes assessment in the era of digital libraries; Digital library service quality: What does it look like? Part 4 How to conduct an evaluation activity: Planning digital library evaluation with logic models; Examining how end users use and perceive digital libraries: A qualitative approach; Investigating users’ perceptions and acceptance of digital libraries: A quantitative approach.



Open Access and its Practical Impact on the Work of Academic LibrariansCollection development, public services, and the library and information science literatureLaura Bowering Mullen, Library of Science and Medicine of Rutgers, The State University of New Jersey, USAChandos Information Professional SeriesCONTENTSLibrarians and their own open access publishing; Collection development and open access; Librarians and their roles in the academy; Collection development librarians and open access; Public services work and open access; Open access and technical services; Conclusion.



Managing Electronic ResourcesNew and changing roles for librariesPeter Webster, Saint Mary’s University, CanadaChandos Information Professional Series

‘…an excellent overview of the current state of affairs in electronic resources management for libraries …full of thoughtful discussion and interesting arguments.’

Chartered Institute of Library and Information Professionals newsletter


hardback ISBN: 978 1 84334 369 1


Licensing and Managing Electronic ResourcesBecky Albitz, Pennsylvania State Unviersity, USAChandos Information Professional Series

‘…what the book has to say is eminently sensible. Unlike its major competitors, it goes into sufficient detail regarding the wording of clauses to make clear why the wording is so important. It complements the other books.’

Journal of Documentation

CONTENTSKnow your copyrights; Who are you? Identifying your institution and its needs; The license; Successfully negotiating an agreement; Selecting and managing titles in your electronic resources portfolio; Model licenses and license alternatives: Conclusion.


hardback ISBN: 978 1 84334 433 9




Instant Messaging ReferenceA practical guideRachel Bridgewater and Meryl Cole, Washington State University Vancouver, USAChandos Information Professional Series

‘The strength of the book lies in its accessibility and comprehensive nature.’

Library Management

CONTENTSVirtual reference: An overview and brief history; IM Basics; Basic IM reference: Set-up and use; Conducting the IM reference interview; Managing patron expectations and staff attitudes; Evaluating/updating service; Taking your service to the next level: Widgets, enterprise IM and collaborative IM; Issues with IM reference; Promoting your IM reference service.


hardback ISBN: 978 1 84334 358 5


Global Information InequalitiesBridging the information gapEdited by Deborah Charbonneau, Wayne State University, USAChandos Information Professional Series232 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 361 5 E-ISBN: 978 1 78063 133 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 362 2


Developing Open Access JournalsA practical guideDavid Solomon, Michigan State University, USAChandos Information Professional SeriesCONTENTSPart 1 Background information: Introduction; Examples of successful open access journals. Part 2 Crafting a new open access journal: Journal planning issues; Hosting and data systems; By-laws, policies and other journal documentation; Resources and financing; Disseminating the content of your journal. Part 3 Maintaining and operating an open access journal: Launching the journal; Maintaining and sustaining an OA journal; Concluding remarks.


hardback ISBN: 978 1 84334 340 0


Creating Digital CollectionsA practical guideAllison Zhang, Washington Research Library Consortium (WRLC), USA and Don Gourley, Digital Humanities Observatory, IrelandChandos Information Professional SeriesCONTENTSPlanning and managing digitisation projects; Selecting material for digitisation; Metadata strategy; Digitising material; Creating metadata; Designing a user interface for digital collections; The complete digitisation process and workflow management; Digital collections management system; Selecting software and hardware for digital collections management systems; Documentation; The knowledge and skills required for creating digital collections; Conclusion.


hardback ISBN: 978 1 84334 397 4


Finding the Concept, Not Just the WordA librarian’s guide to ontologies and semanticsBrandy King, Children’s Hospital Boston and Kathy Reinold, Tessella, Inc., USAChandos Information Professional Series

‘…within its pages are some extremely important ideas.’Library Review


hardback ISBN: 978 1 84334 319 6


Metadata for Digital ResourcesImplementation, systems design and interoperabilityMuriel Foulonneau and Jenn Riley, Indiana University, USAChandos Information Professional SeriesCONTENTSPart 1 Introduction: What is metadata? Part 2 Implementation of metadata creation activities: Choosing metadata for a digital library project; Creating metadata usage guidelines; Creating metadata; Practical implementation of a metadata strategy Part 3 Systems design: Functions performed by a digital library system; Metadata that drives discovery functionality. Part 4 Metadata interoperability: Defining interoperability; Interoperability and resource discovery; Technical interoperability; Content interoperability: shareable metadata. Part 5 Conclusion: The future of metadata.


hardback ISBN: 978 1 84334 302 8


Emerging Technologies for Knowledge Resource ManagementM Pandian, Institute of Mathematical Sciences and C R Karisiddappa, Karnatak University, IndiaChandos Information Professional SeriesCONTENTSDigital knowledge resources; Emerging technologies for sharing digital resources in a distributed environment; Unified portal models for sharing digital information resources: A review; The unified portal system: A design; Conclusion.


hardback ISBN: 978 1 84334 371 4


Online Databases and Other Internet Resources for Earth SciencePillarisetty Venkataramana, Domex e-Data Pvt. Ltd, IndiaChandos Information Professional SeriesCONTENTSIntroduction; Earth science resources and the internet; Databases and other resources for the Polar Regions; Geochemistry; Geophysics and environmental studies; Marine sciences; Palaeontology; Geology and geomorphology.


hardback ISBN: 978 1 84334 239 7


The Human Side of Reference and Information Services in Academic LibrariesAdding value in the digital worldEdited by Lesley Farmer, California State University Long Beach, USAChandos Information Professional SeriesCONTENTSTechnology impact on information needs and behaviours of the academic community; Technology impact on reference and information services staffing; Technology impact on reference resources; Technology impact on packaging reference and information; Technology impact on physical access to reference and information services; Technology impact on intellectual access for reference and information services; Technology impact on evaluating reference and information services.

160 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 257 1 E-ISBN: 978 1 78063 100 4£42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 258 8




Institutional RepositoriesContent and culture in an open access environmentCatherine Jones, Rutherford Appleton Laboratory, UKChandos Information Professional Series

‘There is a place for such an overview and this book goes a long way towards fulfilling its aim.’

Library Management

CONTENTSThe changing information environment; The organisational view; Content decisions; Curation; Experiences; Looking into the future; Conclusions.


hardback ISBN: 978 1 84334 308 0


How LIS Professionals Can Use Alerting ServicesIna Fourie, University of Pretoria, South AfricaChandos Information Professional Series

CONTENTS‘Current awareness’ or ‘alerting’ services: where do we come from and where are we heading? A dynamic LIS environment and the need to be a benchmark; Available alerting services; Learning from studies on information seeking behaviour; Surviving the negative side of alerting services; Time to reflect on creative use of information – seizing opportunities and surviving.


hardback ISBN: 978 1 84334 129 1


Open AccessKey strategic, technical and economic aspectsEdited by Neil Jacobs, Consultant, UKChandos Information Professional Series

‘…an excellent collection. ...provides a readily accessible platform on which to build their knowledge and understanding of this evolving area.’

Online Information Review264 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 203 8 E-ISBN: 978 1 78063 211 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 204 5


Record Keeping in a Hybrid EnvironmentManaging the creation, use, preservation and disposal of unpublished information objects in contextEdited by Alistair Tough and Michael Moss, Glasgow University, UKChandos Information Professional SeriesCONTENTSRecords and the transition to the digital; Implementing EDRMS and shaping the record; Security and the digital domain; Risk management and managing records; Records professionals in a multimedia age: Turning lead into gold? Approaching digital preservation holistically; ‘Seek and destroy’ – an archival appraisal theory and strategy; Divided no more: A descriptive approach to the record-keeping continuum; Archival digitisation: Breaking out of the strong box; The function of the archive.


hardback ISBN: 978 1 84334 186 4


The Institutional RepositoryRichard Jones, Edinburgh University Library, Theo Andrew, Edinburgh Research Archive and John MacColl, University of Edinburgh, UKChandos Information Professional Series

‘…this book is the best single reference resource I’m aware of in this area.’

Library Review

CONTENTSThe institutional repository in the digital library; Establishing a repository; Technologies and technicalities; Workflow and administration; Advocacy; Intellectual property; Case study: The Edinburgh Research Archive.


hardback ISBN: 978 1 84334 183 3


Open Source Database Driven Web DevelopmentA guide for information professionalsIsaac Dunlap, Western Illinois University Libraries, USAChandos Information Professional Series256 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 161 1 E-ISBN: 978 1 78063 188 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 171 0


Digital Libraries and the Challenges of Digital HumanitiesJeffrey Rydberg-Cox, University of Missouri, USAChandos Information Professional Series120 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 134 5 E-ISBN: 978 1 78063 081 6£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 164 2


Electronic Resources in the Virtual Learning EnvironmentA guide for librariansJane Secker, London School of Economics, UKChandos Information Professional Series

‘…an excellent and very welcome book.’LTSN-ICS


hardback ISBN: 978 1 84334 060 7


Why Intranets Fail (and How to Fix Them)A practical guide for information professionalsLuke Tredinnick, London Metropolitan University, UKChandos Information Professional Series196 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 068 3 E-ISBN: 978 1 78063 071 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 093 5


Mastering Information Retrieval and Probabilistic Decision Intelligence TechnologyDaniel Brown, Consultant, UKChandos Information Professional Series166 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 079 9 E-ISBN: 978 1 78063 067 0£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 080 5




Online Information Services in the Social SciencesNeil Jacobs, Joint Information Systems Committee (JISC) and University of Bristol and Lesly Huxley, University of Bristol, UKChandos Information Professional Series268 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 069 0 E-ISBN: 978 1 78063 068 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 070 6


The Strategic Management of TechnologyA guide for library and information servicesDavid Baker, University of St Mark & St John, UKChandos Information Professional Series330 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 041 6 E-ISBN: 978 1 78063 065 6£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 042 3


Starting a Digitization CenterCokie Anderson and David Maxwell, Oklahoma State University Library Electronic Publishing Center, USAChandos Information Professional Series208 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 073 7 E-ISBN: 978 1 78063 066 3£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 074 4


Finding Legal InformationA guide to print and electronic sourcesDavid Pester, London Metropolitan University library, UKChandos Information Professional Series308 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 045 4 E-ISBN: 978 1 78063 058 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 046 1


Using the Internet for Political ResearchPractical tips and hintsHeather Dawson, British Library of Political and Economic Science, USAChandos Information Professional Series188 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 049 2 E-ISBN: 978 1 78063 059 5£27.50/US$45.00/€35.00

hardback ISBN: 978 1 84334 050 8


Computers for LibrariansAn introduction to the electronic library3rd editionStuart Ferguson, Charles Sturt University and Rodney Hebels, TAFE New South Wales, AustraliaTopics in Australasian Library and Information Studies No. 22

‘...gives a broad overview of the electronic library to students of library and information management but also appeals to library professionals who feel overwhelmed by technology at times.’

Australian Academic & Research Libraries, Sue Grey-Smith, Curtin University of

Technology332 pages 250 x 174mm (7 x 10) paperback 2003ISBN: 978 1 876938 60 4 E-ISBN: 978 1 78063 419 7


Setting Up a New Library and Information ServiceKirby Porter, Northern Ireland Civil Service, Northern IrelandChandos Information Professional Series176 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 053 9 E-ISBN: 978 1 78063 062 5£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 054 6


INTERNET AND WEB ISSUES FOR LIBRARIANS

A Librarian’s Guide to Graphs, Data and the Semantic WebJames Powell, Los Alamos National Laboratory, USAChandos Information Professional SeriesGraphs are about connections, and are an important part of our connected and data-driven world. A Librarian’s Guide to Graphs, Data and the Semantic Web is geared toward library and information science professionals, including librarians, software developers and information systems architects who want to understand the fundamentals of graph theory, how it is used to represent and explore data, and how it relates to the semantic web. This title provides a firm grounding in the field at a level suitable for a broad audience, with an emphasis on open source solutions and what problems these tools solve at a conceptual level, with minimal emphasis on algorithms or mathematics.

CONTENTSGraphs in theory; Science of networks; Networks in biology and bioinformatics; Networks in life sciences; Networks in economics; Networks in chemistry and physics; Networks in social Sciences; Library networks: Co-authorship and citation graphs; Dynamical networks: The next frontier; Graph tools: Rendering topologies; Graph analysis libraries; Network solutions to information problems; Semantic graphs and the semantic web.



Google Scholar and its CompetitorsAccessing scholarly resources on the webIngrid Hsieh-Yee, Catholic University of America, USAChandos Information Professional SeriesGoogle Scholar and its Competitors introduces information seekers to web search tools that provide access to scholarly resources. It begins with a discussion of scholarly communication trends and their effects on access to scholarly resources in the digital environment. In this context the book examines Google Scholar and its competitors in terms of their databases, features, functionality, and strengths and weaknesses.

CONTENTSScholars and scholarship; Journals and monographs; Publishers and the publishing industry; Librarians and libraries; Economics; Author’s rights and intellectual property; The open movement: Open access, open data, and open source science; Emerging trends and formats; Leadership opportunities for libraries.



NEW


NEW


The Librarian’s Guide to Catholic Resources on the InternetKarl Bridges, Idaho State University, USAChandos Information Professional SeriesThere are a large number of resources pertinent to the Catholic Church on the Internet. The Librarian’s Guide to Catholic Resources on the Internet covers these specifically, including e-texts, websites relating to doctrine and practice, e-resources such as calendars of the liturgical year, missals, and more. This unique resource consists of chapters which together cover every aspect of Catholic resources on the Internet. Separate chapters on Catholic history, traditional Catholicism, general Catholic doctrines, texts and saints are joined by considerations of Catholic churches on the internet, Catholic organizations, databases, calendars, missals, and liturgical documents as well as Catholic art and a section on further reading.

CONTENTSGeneral Catholic doctrines; A history of Catholicism; Catholic texts; Catholic organizations; Catholic saints; Catholic databases; Traditional Catholicism; Catholic churches on the internet; Calendars, missals, and liturgical documents; Catholic art; Further reading.



Chinese Librarianship in the Digital EraEdited by Conghui Fang, Nanjing University of Science and Technology, ChinaChandos Information Professional Series

The library in China has been transformed by rapid socioeconomic development, and the proliferation of the Internet. The issues faced by Chinese libraries and librarians are those faced by library practitioners more globally, however China also has its own unique set of issues in the digital era, including developmental imbalance between East and West, urban and rural areas, and availability of skilled practitioners. Chinese Librarianship in the Digital Era is the first book on Chinese libraries responding to these issues, and more.

CONTENTSHistorical review of Chinese libraries; The Chinese library’s digital environment; The digital library in China; Digital copyright in China and libraries; The Tao and utensils debate: the core value of a library; Public library: The silhouette of China’s social public service; Academic libraries: Focusing on service; Library consortia in China: Cooperation, sharing, and reciprocity; Future prospects.



The Librarian’s Guide to Academic Research in the CloudSteven Ovadia, City University of New York (CUNY), USAChandos Information Professional SeriesThe cloud can be a powerful tool for conducting and managing research. The Librarian’s Guide to Academic Research in the Cloud is a practical guide to using cloud services from a librarian’s point of view. As well as discussing how to use various cloud-based services, the title considers the various privacy and data portability issues associated with web-based services. This book helps readers make the most of cloud computing, including how to fold mobile devices into the cloud-based research management equation.





‘At last, a book that helps to understand and apply the tools that the techno-savvy are using…This book is your next step in continuing your education and retooling to prepare for the ensuing and unabating information tsunami.’






Managing Social Media in LibrariesFinding collaboration, coordination, and focusTroy Swanson, Moraine Valley Community College, USAChandos Publishing Social Media Series No. 9

‘This book is a reflection and critical analysis of the use of social media in libraries that rises above and beyond the typical tool-of-the-month style tomes and provides something much more important: a detailed analysis of the whys of social media and the hows of getting staff and library users involved.’

Extract from foreword by Michael Stephens

Web 2.0 first created a scramble among librarians to participate in Facebook, YouTube, blogs, and other social media applications, and the turn is now towards management and consolidation. Managing Social Media in Libraries explores the developing information environment, the collaboration among library organizations, and the ways social media may convert the loose connections between library staff members. The book takes librarians beyond the mechanics of using social media, and establishes a framework to move library managers and leaders toward making social media effective.

CONTENTSWhere have we been with social media? Library organizations as loosely-coupled systems; Social media in loosely-coupled systems; Defining a purpose; Connecting social media tools to the organization; Integrating with standard websites; Leadership: Big ideas do not have to be that big.



Building Your Library Career with Web 2.0Julia Gross, Edith Cowan University, AustraliaChandos Information Professional Series

This readable guide builds on the solid foundation of previous library career books. The social networking tools described will supplement the traditional methods of career development. Chapters provide advice and practical examples, showing how to use Web 2.0 technologies in our careers including: ways to enhance your skills; building professional networks; developing a positive online presence.




NEW NEW

NEW



Information Services and Digital LiteracyIn search of the boundaries of knowingIsto Huvila, Uppsala University, SwedenChandos Information Professional SeriesDespite new technologies, people do not always find information readily. This book is about the role of information services and digital literacies in the age of the social web. Do people still need help in finding the information they need, and if so, why? What can new tools and techniques make easier? Who needs help, and with what? The author provides an alternative perspective for understanding the context of information services and digital literacy and argues that a central problem in the age of the social web and the culture of participation is that we do not know the premises of how we know, and how ways of interacting with information affect our actions and their outcomes.

CONTENTSKnowing what we know; Information services and digital literacy; Technologies of abundance; The culture of participation; The new user; Information; Information services and digital literacy as boundary objects.



Crisis Information ManagementCommunication and technologiesEdited by Christine Hagar, Dominican University, USAChandos Information Professional Series

This book explores the management of information in crises, particularly the interconnectedness of information, people, and technologies during crises. Natural disasters, such as the Haiti earthquake and Hurricane Katrina, and 9/11 and human-made crises, such as the recent political disruption in North Africa and the Middle East, have demonstrated that there is a great need to understand how individuals, government, and non-government agencies create, access, organize, communicate, and disseminate information within communities during crisis situations. CONTENTSThe effects of continual disruption: Technological resources supporting resilience in regions of conflict; Law enforcement agency adoption and use of Twitter as a crisis communication tool; Promoting structured data in citizen communications during disaster response: An account of strategies for diffusion of the ‘Tweak the Tweet’ syntax; Heritage matters in crisis informatics: How information and communication technology can support legacies of crisis events; Information needs and seeking during the UK 2001 foot-and-mouth crisis; The Ericsson Response – a ten year perspective: In the light of experience; Information systems in crisis; Community media and civic action in response to volcanic hazards; Public libraries and crisis management: Roles of public libraries in hurricane/disaster preparedness and response; Academic libraries in crisis situations: Roles, responses, and lessons learned in providing crisis-related information and services.



Towards a Semantic WebConnecting knowledge in academic researchBill Cope, Mary Kalantzis, University of Illinois, USA and Liam Magee, Royal Melbourne Institute of Technology (RMIT) University, Australia

This book addresses the question of how knowledge is currently documented, and may soon be documented in the context of what it calls ‘semantic publishing’. This takes two forms: a more narrowly and technically defined ‘semantic web’; as well as a broader notion of semantic publishing. This book examines the ways in which knowledge is represented in journal articles and books.

CONTENTSChanging knowledge systems in the era of the social web; Frameworks for knowledge representation; The meaning of meaning: Alternative disciplinary perspectives; What does the digital do to knowledge making? Books and journal articles: The textual practices of academic; Textual representations and knowledge support-systems in research intensive networks; An historical introduction to formal knowledge systems; Contemporary dilemmas: Tables versus webs; Upper-level ontologies; Describing knowledge domains: A case study of biological ontologies; On commensurability; A framework for commensurability; Creating an interlanguage of the social web; Interoperability and the exchange of humanly usable digital content; Framing a new agenda for semantic publishing.



Do You Web 2.0?Public libraries and social networkingLinda Berube, Legal Deposit Advisory Panel, UK

‘This concise guide to a hot topic is timely, perceptive and engagingly written.’


Web 2.0 technology is a hot topic at the moment, and public librarians in particular are beginning to feel the pressure to apply these tools. Indeed, Web 2.0 has the potential to transform library services, but only if the policy and strategy for those services are ready to be transformed. The author not only reviews these tools and provides practical advice and case studies on how they can be applied in the public library setting, but also recommends the policies and business cases that begin to create a new strategy for public libraries.

CONTENTSPart 1 Public libraries and social networking: Can we Web 2.0? Public libraries and digital climate change; Web 2.0 ethos: Hive mind and the wisdom of the crowd. Part 2 Web 2.0 tools and the librarians who love them: An overview: Do you Web 2.0? A round-up of Web 2.0 in public libraries. Part 3 By increment and revolution: Libraries getting to Web 2.0: A tale of one country. Part 4 ‘Tilling the soil, seeding the ideas’: The Web 2.0 business case: Introducing Web 2.0; Exceeding your stretch: A conclusion.



Numeric Data Services and Sources for the General Reference LibrarianLynda Kellam, University of North Carolina Greensboro and Katharin Peter, University of Southern California, USAChandos Information Professional Series

‘There is a lot of helpful guidance on regular aspects of libraries in the context of data librarianship. I would recommend this to academic and research librarians, but think it is relevant to all reference librarians.’

Refer

‘There are far too few books that strike one as perfect. This is one of the few.’

Reference Reviews

The proliferation of online access to social science statistical and numeric data sources, such as the U.S. Census Bureau’s American Fact Finder, has lead to an increased interest in supporting these sources in academic libraries. Many large libraries have been able to devote staff to data services for years, and recently smaller academic libraries have recognized the need to provide numeric data services and support. This guidebook serves as a primer to developing and supporting social science statistical and numerical data sources in the academic library. It provides strategies for the establishment of data services and offers short descriptions of the essential sources of free and commercial social science statistical and numeric data.

CONTENTSIntroduction to data services and sources; Supporting statistical and numeric data services and sources; Reference and instruction for data sources; Basic sources for supporting numeric data services; Data librarianship: A day in the life; The future for numeric data services.



Web 2.0 and LibrariesImpacts, technologies and trendsEdited by Dave Parkes and Geoff Walton, Staffordshire University, UKChandos Information Professional Series

‘…a useful book that has come just at the right time.’Bulletin des Bibliothèques en France

CONTENTSPart 1 Place: The changing teaching and learning environment; Transforming the library – e-books and e-buildings. Part 2 People: Online social networking, the e-learning holy grail? E-Learning models: A Web 2.0 approach to staff development in higher education. Part 3 Technology: A deployment strategy for maximising the impact of institutional use of Web 2.0; Emerging technologies for learning. Part 4 Conclusion: Meeting the challenge.





Transforming Research Libraries for the Global Knowledge SocietyEdited by Barbara Dewey, University of Tennessee Libraries, USAChandos Information Professional Series

‘The book presents an optimistic perspective of research libraries that should emerge from the transformational processes with increased responsibilities and possibilities to face them.’


CONTENTSTransforming research libraries: An introduction. Part 1 Framing the twenty-first century research library: Advancing from Kumbaya to radical collaboration: Redefining the future research library; Will universities still need libraries (or librarians) in 2020? Transforming research libraries: Piano, piano, siva lontano; The transformation of academic libraries in China. Part 2 Organization and the university context: Organizational and strategic alignment for academic libraries; Building key relationships with senior campus administrators. Part 3 Partners and collaborative environments: Partnerships and connections; Common spaces, common ground: Shaping intercultural experiences in the learning commons. Part 4 Creating accessible and enduring scholarship: New modes of scholarly communication: Implications of Web 2.0 in the context of research dissemination; New modes of scholarly communication: Implications of Web 2.0 in the context of research dissemination; Confronting challenges of documentation in the digital world: The Human Rights Documentation Initiative at the University of Texas.



Information Literacy in the Digital AgeAn evidence-based approachTeresa Welsh and Melissa Wright, University of Southern Mississippi, USAChandos Information Professional Series

‘A useful guide to anyone wishing to enhance their understanding of particular literacies.’


‘Welsh and Wright’s extensive experience and numerous qualifications in the areas of library and information science are evident in the depth in which they have researched this wide-ranging book.’


CONTENTSWhat is information literacy? Cultural literacy; Library literacy: History, types, and roles; Library literacy: Information sources, classification systems; Ethical literacy: Scholarly communication and the academic code of conduct; Network literacy: database searching; Computer literacy: Computer hardware and software; Network literacy: The Internet and the World Wide Web; Media literacy and visual literacy; Government literacy; Financial literacy; Writing a research paper; Conclusion.



Practical Open Source Software for LibrariesNicole Engard, ByWater Solutions, USAChandos Information Professional Series

‘…an excellent resource for students, librarians and information management specialists.’

Catholic Library World

CONTENTSPart 1 Introduction to open source: What is open source? Community and open source; Debunking the myths; Open source and libraries. Part 2 Practical applications for libraries: Open source for day to day operations; Open source web access; Open source media applications; Open source on the web; Open sourcing collections; Open source research tools; Open source library automation.



Web Project Management for Academic LibrariesJody Condit Fagan and Jennifer Keach, James Madison University, USA

CONTENTSThe web project manager in academic libraries; Environmental realities; Defining your project; The academic library web team; Library web team dynamics; Team communication; Planning for organizational communication; Getting user input; Overall and design specifications; Technical specifications; Web content specifications; Planning the work; Concluding your web project.



Building Library 3.0Issues in creating a culture of participationWoody Evans, Zayed University, United Arab EmiratesChandos Information Professional Series

‘...described professionally, in concrete terms and immediately relevant, even for the uninitiated.’

‘The testimony of an enthusiastic librarian, written in a passionate style for colleagues who are engaged with their readers.’

French LIS journal

‘Professional, practical, and accessible even to non-experts.’

Bulletin des Bibliothèques en France

CONTENTSPart 1 Basics: Library 2.0: The fundamentals; New library users. Part 2 The people’s web: Folksonomic exchanges: Authority of the people; Mobile life and QR Code; Second Life and other massively multi-user environments; Arphids: Promise and dangers. Part 3 Quality and mettle: Fundamentally good service.



Library Web EcologyWhat you need to know as web design coordinatorJacquelyn Erdman, Florida Atlantic University, USAChandos Information Professional Series

CONTENTSIntroduction: Can the library and the web integrate? The library culture; Developing a web culture; Establishing a website identity; Sustaining a healthy website; The living web; Conclusion; Further resources list.



User-Generated Content and its Impact on Web-Based Library ServicesQuestioning authorityKay Cahill, Vancouver Public Library, CanadaChandos Information Professional SeriesCONTENTSThe information environment; A dialogue, not a lecture: Libraries as online communities; A changing world; Drinking from the firehose; Controlling the fire hose; Conclusion.



The Internet and Higher EducationAchieving global reachAlfred Rovai, Regent University, USAChandos Information Professional SeriesChandos Learning and Teaching Series No. 1CONTENTSKey concepts of global online higher education; Global distance education issues; Technology and the internet; Designing global online programmes and courses; Global online teaching and learning; Quality assurance and institutional effectiveness; Summary and conclusion.



Emerging Technologies for Academic Libraries in the Digital AgeLiLi Li, Georgia Southern University, USAChandos Information Professional Series

‘…a remarkable job of compiling a comprehensive list of new technologies and highlighting their importance for the academic library.’

Library Review308 pages 234 x 156mm (6 x 9) paperback 2009ISBN: 978 1 84334 320 2 E-ISBN: 978 1 78063 000 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 323 3




User-Centred Library WebsitesUsability evaluation methodsCarole George, Carnegie Mellon University Libraries, USAChandos Information Professional Series

‘…very easy to read and full of useful information.’The Electronic Library

CONTENTSWhat is user-centred design? Getting started; User needs analysis; Designing a website: Participatory design; Usability inspection methods; Usability testing the website; Communicating the findings.


hardback ISBN: 978 1 84334 360 8



hardback ISBN: 978 1 84334 164 2


Weblogs and LibrariesLaurel Clyde, University of Iceland, IcelandChandos Information Professional Series

‘This clearly written and well-organised book provides a useful and timely introduction to weblogs and their potential use in library and informational science settings.’

LTSN-ICS208 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 085 0 E-ISBN: 978 1 78063 182 0£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 096 6


A Librarian’s Guide to the InternetSearching and evaluating informationJeanne Muller, Public Library of Thun, SwitzerlandChandos Information Professional Series200 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 055 3 E-ISBN: 978 1 78063 177 6£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 056 0


DIGITAL AND DIGITAL RIGHTS MANAGEMENT

Intellectual Property and the Work of Information ProfessionalsHelen Raduntz, University of South Australia, AustraliaChandos Information Professional SeriesIntellectual Property and the Work of Information Professionals introduces readers to a ‘big picture’ account of the dynamics associated with the establishment of the new information and knowledge-based economy. The author demonstrates that at the core of these dynamics is the contentious issue of the corporate ownership of intellectual property and the impact that the ownership is having, and is increasingly likely to have, not only on the work of information professionals in particular and knowledge workers in general but also on the public at large.

CONTENTSPart 1 The intellectual property market and the rise of the knowledge industry: Intellectual property and the arrival of the information age; The profit imperative and the inner dynamics of the capitalist market economy; The intellectual property trade and its implications for the knowledge industry. Part 2 Intellectual property, the knowledge industry and the work of information professionals: The alienation and marketisation of intellectual property and the rise of the capitalist commodity market regime; The commodification of intellectual property and the process of knowledge production, exchange and dissemination; Intellectual property and the imperatives of perpetual technological and organisational change. Part 3 The changing role of information professionals in the information age: Designing strategies and managing information in the age of digitalisation; Globalisation and the trade in intellectual property and information; Reclaiming their autonomy: Information professionals resolving the intellectual property crisis.



Making a Collection CountA holistic approach to library collection managementSecond editionHolly Hibner, Plymouth District Library and Mary Kelly, Salem-South Lyon District Library, USAChandos Information Professional SeriesMaking a Collection Count takes a holistic look at library collection management, connecting collection management activities and departments, and instructs on how to gather and analyse data from each point in a collection’s lifecycle. Relationships between collections and other library services are also explored. The result is a quality collection that is clean, current, and useful. The second edition includes expanded information on collection metrics, digital collections, and practical advice for managing collections efficiently when time and resources are tight. It also includes more real-life examples from practicing librarians in areas such as workflow analysis, collection budgets, and collection management techniques.

CONTENTSLife cycle of a collection; Understanding your workflow; Collecting metrics; Physical inventory; Collection objectives and bookmarks; Collection organization; Collection budgets; Marketing collections; Everything is connected.



A Handbook of Digital Library EconomicsOperations, collections and servicesEdited by David Baker and Wendy Evans, University of St Mark & St John, UKChandos Information Professional SeriesThis book provides a companion volume to Digital Library Economics and focuses on the ‘how to’ of managing digital collections and services (of all types) with regard to their financing and financial management. The emphasis is on case studies and practical examples drawn from a wide variety of contexts. A Handbook of Digital Library Economics is a practical manual for those involved – or expecting to be involved – in the development and management of digital libraries.

CONTENTSDigital economics: Introduction and overview; Sustainability; Models and tools; The universal library: realising Panizzi’s dream.



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Managing Image CollectionsA practical guideMargot Note, World Monuments Fund, USAChandos Information Professional SeriesThis book explores issues surrounding all aspects of visual collection management, taken from real-world experience in creating management systems and digitizing core content. Readers will gain the knowledge to manage the digitization process from beginning to end, assess and define the needs of their particular project, and evaluate digitization options. Additionally, they will select strategies which best meet current and future needs, acquire the knowledge to select the best images for digitization, and understand the legal issues surrounding digitization of visual collections.

CONTENTSPhotographic image history; Digital image basics; Photographic image issues; Photographic image collection management; Metadata and information management; Digitization; Conclusion.



Building a Digital Repository Program with Limited ResourcesAbby Clobridge, Harvard University, Kennedy School of Government Library, USAChandos Information Professional Series

‘…an important book for librarians and repository managers… a clearly articulated and practical roadmap for the implementation of digital initiatives in HE institutions.’

Library Review

CONTENTSStrategic planning; Technical overview; Staffing. Metadata; Collection building: Project proposals, planning, and implementation; Content recruitment and marketing; Open access; Sustainability; Assessment; Web 2.0 and digital repositories.



Content LicensingBuying and selling digital resourcesMichael Upshall, Consultmu, UKChandos Information Professional Series

‘…highly recommended to those with an interest in content licensing.’

Library Collections, Acquisitions, and Technical Services

CONTENTSBrief history of content licensing; The licensing process, from start to finish; Media for licensing; Business models for content licensing; Converting, hosting and access management; Aggregators in detail; How content is searched for and (hopefully) retrieved; Copyright, royalties and contracts; Under the hood: The technology of licensing; Developments in content licensing: Recommendations.



Evaluation of Digital LibrariesAn insight into useful applications and methodsEdited by Giannis Tsakonas, University of Patras and Christos Papatheodorou, Ionian University, GreeceChandos Information Professional Series

‘The librarian interested in exploring how to carry out the evaluation of the library’s digital offerings will find a guide to help them ask the right questions to advance further.’


CONTENTSIntroduction: The framework for digital library evaluation. Part 1 To whom it may concern: From usage to user: Library metrics and expectations for the evaluation of digital libraries; An agency perspective on digital library evaluation. Part 2 What to place under the evaluation lens: What should we take into consideration when we talk about usability? Users and digital libraries: An insightful story; Towards an infrastructure for digital library performance evaluation; Employing deep log analysis to evaluate the information-seeking behaviour of users of digital libraries. Part 3 Behind the evaluation curtain: The push-me-pull-you of design and evaluation; Extending borders: Outcomes assessment in the era of digital libraries; Digital library service quality: What does it look like? Part 4 How to conduct an evaluation activity: Planning digital library evaluation with logic models; Examining how end users use and perceive digital libraries: A qualitative approach; Investigating users’ perceptions and acceptance of digital libraries: A quantitative approach.



Digital Library EconomicsAn academic perspectiveEdited by David Baker and Wendy Evans, University of St Mark & St John, UKChandos Information Professional Series

‘This book will provide the reader with a good idea of the context of digital library provision and of the main issues that need to be explored.’


CONTENTSDigital library economics: The environment; Digital library economics: the key themes; A history of digital library economics; Digital library economics: Aspects and prospects; Journal publishing: implications for a digital library policy; Hybrid library management; Digital library economics: International perspectives 1 The Australian perspective; Digital library economics: International perspectives 2 The German perspective; Digital library economics: International perspectives 3 The Dutch perspective; E-journals and e-books; Digitisation – trends in the economics of retro-conversion; To be or not to be: Prospects for document supply in the digital library; Cost-effective decision-making in collection building; Spinning the disks – lessons from the circus; The CREE project: A case study on the novel delivery of search-related library services and its economic implications; The economics of copyright; The economic future for digital libraries: A 2020 vision.



Creating Digital CollectionsA practical guideAllison Zhang, Washington Research Library Consortium (WRLC), USA and Don Gourley, Digital Humanities Observatory, IrelandChandos Information Professional SeriesCONTENTSPlanning and managing digitisation projects; Selecting material for digitisation; Metadata strategy; Digitising material; Creating metadata; Designing a user interface for digital collections; The complete digitisation process and workflow management; Digital collections management system; Selecting software and hardware for digital collections management systems; Documentation; The knowledge and skills required for creating digital collections; Conclusion.


hardback ISBN: 978 1 84334 397 4


Digital Rights ManagementA librarian’s guide to technology and practiseGrace Agnew, Rutgers State University of New Jersey, USAChandos Information Professional Series

‘…provides excellent guidance not only for developing a digital rights framework for the library, but also for empowering libraries to play an important role in drafting a future DRM landscape.’

Canadian Library Association Journal: Feliciter

CONTENTSCopyright; Privacy and other rights; The resource in digital rights management; The agent in digital rights management; Digital rights metadata: Describing rights and rights workflow; The technology of digital rights management; Putting the pieces together.


hardback ISBN: 978 1 84334 182 6


The Evaluation of Worldwide Digital Reference Services in LibrariesJia Liu, University of Media, GermanyChandos Information Professional SeriesCONTENTSIntroduction; Basics about digital reference services; Evaluating digital reference services; Views from the Western world: Evaluation by the German team; Views from the Eastern world: Evaluation by the Chinese team; Comparisons and conclusions.


hardback ISBN: 978 1 84334 310 3




Digital Rights ManagementThe problem of expanding ownership rightsChristopher May, University of the West of England, UKChandos Information Professional SeriesCONTENTSIntroduction: Setting the scene; Intellectual property and social norms; Digital rights management: Two trajectories; Digital rights management: Two cases for consideration; Digital rights management, the (over)protection of rights and the expansion of open alternatives.


hardback ISBN: 978 1 84334 185 7


Digital Information ContextsTheoretical approaches to understanding digital informationLuke Tredinnick, London Metropolitan University, UKChandos Information Professional Series

‘…the breadth of focus of this book is impressive.’Journal of Documentation


hardback ISBN: 978 1 84334 169 7


Digital LibrariesIntegrating content and systemsMark Dahl, Lewis & Clark College’s Watzek Library, Kyle Banerjee, Oregon State Library and Michael Spalti, Willamette University, USAChandos Information Professional Series224 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 155 0 E-ISBN: 978 1 78063 095 3£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 166 6


Ethical Decision Making for Digital LibrariesCokie Anderson, Oklahoma State University, USAChandos Information Professional Series152 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 149 9 E-ISBN: 978 1 78063 093 9£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 195 6



hardback ISBN: 978 1 84334 164 2


Law, Libraries and TechnologyMark Van Hoorebeek, Sheffield University, UKChandos Information Professional Series164 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 071 3 E-ISBN: 978 1 78063 076 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 072 0


Starting a Digitization CenterCokie Anderson and David Maxwell, Oklahoma State University Library Electronic Publishing Center, USAChandos Information Professional Series208 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 073 7 E-ISBN: 978 1 78063 066 3£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 074 4


Digital Dilemmas and SolutionsPeter Limb, Michigan State University Libraries, USAChandos Information Professional Series212 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 039 3 E-ISBN: 978 1 78063 064 9£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 040 9


The Digital Age and Local StudiesPeter Reid, Robert Gordon University, UKChandos Information Professional Series200 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 051 5 E-ISBN: 978 1 78063 061 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 052 2


ARCHIVES, CATALOGUING AND CLASSIFICATION

Making Theses and Dissertations Available ElectronicallySusan Copeland, The Robert Gordon University, UK and Gail McMillan, Virginia Polytechnic and State University, USAChandos Information Professional SeriesThis book provides librarians with a practical guide for making theses and dissertations available in electronic format. It also provides academic staff and students with an overview of recent developments in this area. It covers specific issues, ranging from why it is useful to make this form of research output accessible on the web and how to persuade university managers that this is so, to practical advice on including Electronic Theses and Dissertations (ETDs) in institutional repositories and the training that should be provided to students who are being encouraged to express their research results in multimedia format, to submitting their work in accordance with new regulations.

CONTENTSETDs in context; The definition of an ETD; The benefits of ETDs; Achieving the ‘culture change’; Making ETDs available; Providing training; International developments; Keeping up to date.



Metadata Application in Digital Repositories and LibrariesTools, systems, and architectureJung-ran Park, Drexel University, USAChandos Information Professional SeriesMetadata is essential for organizing, managing and searching for information resources and has been a keystone of resource description and discovery. This book is designed to provide information professionals, paraprofessionals and students with up-to-date, practical knowledge and complex skills centering on metadata application in digital repositories and libraries. It explores emerging user-generated metadata (e.g. social tagging) and introduces mechanisms dealing with the exploitation of social tagging to enhance information discovery and user services.

CONTENTSMetadata and digital professionals; Metadata schemas and associated applications; Quality metadata generation: Evaluations, mechanisms and tools; Semi-automatic metadata generation; Technical architecture and systems in building digital repositories and libraries; Web 2.0 and metadata: How to exploit social tagging.



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Developing Archives and Special CollectionsFrom the ground upAdam Winger, Stevens Institute of Technology and Trevor Alvord, James Madison University, USAChandos Information Professional SeriesDeveloping Archives and Special Collections details the strategies and obstacles in moving from a relatively disorganized archive, reminiscent of an attic, to an organized and robustly integrated digital presence. It details the process of developing an archive, from inception to completion.

CONTENTSIntroduction: History of the Stevens Family and the Institute; The history and state of the archives; Conceptualizing an action plan; Gaining intellectual control: Discovering the collection; Conceptualizing organization; Planning for action; Processing: Physically arranging the collection; More Product Less Process; Basic materials preservation; Description: Using description standards; Accessioning; Creating finding aids and container lists; Digital collections: Creating digital collections; Diversifying digital collections; Creating a web of digital collections; Partnerships, marketing and outreach: Innovative thinking in partnerships to achieve your goals; Developing advocates for your library; Making your work visible; Appendix 1 Conservation/preservation techniques; Appendix 2 Digital collection tools; Appendix 3 Teaching lesson plans with archives and digital collections.



From Knowledge Abstraction to ManagementUsing Ranganathan’s Faceted Schema to develop conceptual frameworks for digital librariesAparajita Suman, Improving Healthy Behaviors Program FHI 360, IndiaChandos Information Professional SeriesThe increasing volume of information in the contemporary world entails demand for efficient knowledge management (KM) systems; a logical method of information organization that will allow proper semantic querying to identify things that match meaning in natural language. From Knowledge Abstraction to Management answers this need by analysing ontology tools and techniques, helping the reader develop a conceptual framework from the digital library perspective.

CONTENTSSolecistic vs. Semantic Web: The architecture and architectonics; Knowledge organization: Roll within the unfathomed space; Developing conceptual frameworks: Evolution and architecture; Unified Modelling Language: Untying the tangles; Faceted knowledge representation: Putting a leash around the unleashed knowledge; Designing the framework: Get … Set … Go!!



Introduction to Cataloguing TheoryNirmal Kumar Swain, Banasthali University, IndiaChandos Information Professional SeriesCataloguing theory is vital to an effective library. Introduction to Cataloguing Theory describes the qualities of an ideal catalogue, and examines how effective a library catalogue can be as a tool for search. This title covers the evolution of catalogue codes and the structure of library catalogues, also exploring the characteristics and search behaviour of users.

CONTENTSPart 1 History, purpose and types of library catalogues: Library catalogue: Objectives, purposes and functions; History and development of library catalogue code; Physical form of catalogues; Types of catalogues. Part 2 Format of catalogue entries: Kinds of entries; Data elements in different types of entries; Data elements in different types of entries; Filing of entries, classified and alphabetical; Centralizing cataloguing, cataloguing in publication and pre-natal cataloguing; Machine formats: MARC and CCF. Part 3 Choice and rendering of headings and cataloguing of non-print media: Personal authors (Western and Indian names); Corporate authors; Pseudonyms, anonymous works, and uniform titles; Cataloguing of non-print media. Part 4 Subject indexing, vocabulary control and recent developments in cataloguing: Subject cataloguing problems; Vocabulary control: Subject heading lists and thesauri; Subject indexing models; Techniques for subjects indexing; Recent trends in library cataloguing.



Bibliographic Information Organization in the Semantic WebMirna Willer, University of Zadar, Croatia and Gordon Dunsire, Independent Consultant, UKChandos Information Professional SeriesNew technologies will underpin the future generation of library catalogues. In order to maintain their role providing information, serving users, and fulfilling their mission as cultural heritage and memory institutions, libraries must take a technological leap; library bibliographic standards, models, and services must be transformed to those of the Semantic Web. Bibliographic Information Organization in the Semantic Web explores the technologies that will power the future generation of library catalogues, and argues the necessity of such a leap.

CONTENTSBibliographic information organization: A view from now into the past; Semantic web and linked open data; Publishing bibliographic element sets and value vocabularies; Publishing datasets as linked open data; We are not alone but part of the linked data environment.



The Theory and Practice of the Dewey Decimal Classification SystemSecond editionM. P. Satija, Guru Nanak Dev University, IndiaChandos Information Professional SeriesThis second edition of The Theory and Practice of the Dewey Decimal Classification System examines the history, management and technical aspects of the Dewey Decimal Classification System (DDC) up to its latest edition. The book places emphasis on explaining the structure and number building techniques in the DDC and reviews all aspects of subject analysis and number building by the most recent version of the DDC. A history of, and introduction to, the DDC is followed by subject analysis and locating class numbers, chapters covering use of the tables and subdivisions therein, multiple synthesis, and using the relative index. In the appendix, a number of academically-interesting questions are identified and answered.

CONTENTSA brief history of the Dewey Decimal Classi¢cation; Governance and revision of the DDC; Introduction to the text in four volumes; Basic plan and structure; Subject analysis and locating class numbers; Tables and rules for precedence of classes; Number-building; Use of Table 1: standard subdivisions; Use of Table 2: geographical areas, historical periods and persons; Use of Table 3: subdivisions for the arts, individual literatures and for literary forms; Use of Table 4 and Table 6: subdivisions of individual languages and their language families; Use of Table 5: ethnic and national groups; Multiple synthesis; Using the relative index.



Demystifying the Institutional Repository for SuccessMarianne Buehler, University of Nevada, Las Vegas, USAChandos Information Professional SeriesInstitutional repositories remain key to data storage on campus, fulfilling the academic needs of various stakeholders. Demystifying the Institutional Repository for Success is a practical guide to creating and sustaining an institutional repository through marketing, partnering, and understanding the academic needs of all stakeholders on campus.

CONTENTSTraditional scholarly communication and open access publishing: Why the change? Academic shift towards open access; The successful institutional repository: What it looks like; Institutional repository collaborations and building campus relationships; Building internal and external campus institutional repository relationships; Institutional repository impact and value proposition; Looking ahead to open access opportunities.



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The Metadata ManualA practical workbookRebecca Lubas, Amy Jackson, University of New Mexico and Ingrid Schneider, New Mexico State University, USAChandos Information Professional SeriesWith limited time and funding for training in metadata creation for digital collections, there are often many questions about metadata without a reliable, direct source for answers. The Metadata Manual provides such a resource, answering basic metadata questions that may appear, and exploring metadata from a beginner’s perspective. This title covers metadata basics, XML basics, Dublin Core, VRA Core, and CDWA schemes and provides exercise in the creation of metadata. Finally, the book gives an overview of metadata, including mapping and sharing.

CONTENTSIntroduction to metadata; XML basics; Using Dublin Core; Using Encoded Archival Description (EAD); Using Categories for the Description of Works of Art (CDWA) and CDWA Lite; Using VRA Core 4.0; The big picture.



New Content in Digital RepositoriesThe changing research landscapeNatasha Simons and Joanna Richardson, Griffith University, AustraliaChandos Information Professional SeriesUniversities are under pressure to make their research output more accessible, both from government funding and policy guidelines. Academic libraries have traditionally played an important role by exposing research output through a predominantly institution-based digital repository, with a focus on storing published works. New publishing paradigms are emerging today, with a focus on research data, huge volumes of which are being generated globally. Repositories are the natural home for managing, storing and describing institutional research data. New Content in Digital Repositories explores the new types of content being stored in institutional repositories with a focus on research data, creative works, and the interesting challenges they pose in areas such as metadata, persistent identifiers, and software and exchange protocols.

CONTENTSRepository software; Metadata; Exchange protocols; Research data; Persistent identifiers; Solving name ambiguity; Reporting tools and applications; Conclusion.



Information Literacy and Cultural HeritageDeveloping a model for lifelong learningKim Baker, University of Cape Town, South AfricaChandos Information Professional SeriesThere is a complex and contested terrain of cultural heritage in the library context. Information Literacy and Cultural Heritage explores cultural heritage from museums, archives and libraries perspectives, highlighting the role of memory and contested history in the collection, description and presentation of cultural heritage. The book argues that the convergence of libraries, archives and museums in digital preservation should be extended to include the development of combined lifelong learning programmes, teaching both information literacy skills and awareness of cultural heritage.

CONTENTSExploring cultural heritage in the context of museums, archives and libraries; Cultural heritage within digital information contexts; Overview of information literacy models in the library context; Critical thinking and lifelong learning; Information literacy and cultural heritage: A proposed generic model for lifelong learning; Guidelines for adapting the generic Information Literacy and Cultural Heritage Model for Lifelong Learning to local contexts; Conclusion: Summary observations and a way forward.



IndexingFrom thesauri to the Semantic WebPiet de Keyser, Katholieke Hogeschool Leuven, BelgiumChandos Information Professional Series

Old techniques in indexing, such as thesauri, can form the foundation of the most recent techniques. Examples include automatic indexing, ontologies and topic maps. Indexing describes the various traditional and new indexing techniques, providing information professionals and students of library and information sciences with a broad and comprehensible introduction to indexing.

CONTENTSIntroduction to subject headings and thesauri; Automatic indexing versus manual indexing; Techniques applied in automatic indexing of text material; Automatic indexing of images; The black art of indexing moving images; Automatic indexing of music; Taxonomies and ontologies; Metadata formats and indexing; Tagging; Topic Maps; Indexing the web; The Semantic Web.



Archives and Societal ProvenanceAustralian essaysMichael Piggott, Independent archives scholar, AustraliaChandos Information Professional Series

Records and archival arrangements in Australia are globally relevant because Australia’s indigenous people represent the oldest living culture in the world, and because modern Australia is an ex-colonial society now heavily multicultural in outlook. Archives and Societal Provenance explores this distinctiveness using the theoretical concept of societal provenance as propounded by Canadian archival scholars led by Dr Tom Nesmith. The book’s seventeen essays blend new writing and re-workings and combinations of earlier work and comprise the first text to present a societal provenance perspective to a national setting.

CONTENTSIntroduction: Societal provenance. Part 1 History: Themes in Australian recordkeeping, 1788–2010; Schellenberg in Australia: Meaning and precedent; Archives: An indispensable resource for Australian historians? The file on H. Part 2 Institutions: Libraries and archives: From subordination to partnership; Making sense of prime ministerial libraries; War, sacred archiving and C.E.W. Bean. Part 3 Formation: Saving the statistics, destroying the census; Documenting Australian business: Invisible hand or centrally planned? Appraisal ‘firsts’ in twenty-first-century Australia. Part 4 Debates: Two cheers for the records continuum; Recordkeeping and recordari: Listening to Percy Grainger; Alchemist magpies? Collecting archivists and their critics; The poverty of Australia’s recordkeeping history; Acknowledging Indigenous recordkeeping.



Libraries and ArchivesA comparative studyTomas Lidman, Consultant, SwedenChandos Information Professional SeriesLibraries and Archives analyses the facts and arguments behind an increasing debate as to what extent libraries and archives are fulfilling the same missions. Despite the fact that they have different legal statuses, legal frameworks, and the work-flow looks very different, some politicians and bureaucrats think that there is much to gain if the two institutions work closely together or even merge. In order to understand the present situation it is important to have an understanding of the role of libraries and archives and their shared history. Therefore the development up to the present day is analysed in the first chapters of the book. The book stimulates debate and brings forth valuable facts about the topic.

CONTENTSPre-historic times; National libraries and archives from early modern times to 1900; Twentieth-century libraries; Twentieth-century archives; What’s in store?



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Records Management for Museums and GalleriesAn introductionCharlotte Brunskill, Paul Mellon Centre for Studies in British Art and Sarah Demb, Museum of London, UKChandos Information Professional Series

‘This book will doubtless prove to be a useful guide for those responsible for records management in the museum and gallery sector.’


Records Management for Museums and Galleries introduces the reader to the institutional cultures, functions and records specific to museums, and to issues of particular bearing on museum records, including the legislative environments created by the Freedom of Information and Data Protection Acts. Footnotes, case study sidebars and a resource guide the reader to a range of additional information and assistance.

CONTENTSThe history of record keeping in the UK museum and gallery sector; Records management basics; Making a business case for records management; Legislation and records management requirements; The records survey; Strategy and action planning; Developing a file plan, retention schedule and records management programme; Resources; Appendices: Policies, forms and checklists.



Engaging Students with Archival and Digital ResourcesJustine Cotton and David Sharron, Brock University, CanadaChandos Information Professional Series

‘This book fills a very important need for any University or College archive.’


Aimed at professional librarians and archivists, this book explores connecting students and faculty with the archival and digital collections of the university’s library and archives. Academic research has been forever changed by the digitization of books, journals, and archival collections. This book provides librarians and archivists with the tools to develop a robust workshop program aimed at connecting students with archival and digital collections.

CONTENTSBuilding the foundation: Connections between archivists and library staff; Faculty outreach; Introducing students to library and archival resources; Resources; Delivering the workshops; Developing relevant assignments; Assessment and ongoing learning.



Records Management and Knowledge MobilisationA handbook for regulation, innovation and transformationStephen Harries, Critical Information, UKChandos Information Professional SeriesThe public sector environment is now changing rapidly, with more emphasis on efficiency, flexibility and innovation, devolving control, loosening regulation and cutting budgets. By linking practical ideas about the use and management of knowledge, the author draws on insights from the study of policy-making and programme delivery to show how managing the relationship between records and knowledge, and their creation and use, can make an important contribution to public sector innovation in itself.

CONTENTSManaging records and growing knowledge: An interactive strategy. Part 1 Principles: The changing role of government: Transformation; Concepts, codes and meanings: Bridging knowledge and records; Records, knowledge and action: An interacting design model; Regulation and institutions: Rules, roles and frames; Innovation and change: Ideas, networks and communities. Part 2 Practices: Bridging policy and delivery with knowledge: The case for intervention; Achieving added value: Efficiency, effectiveness and public value; Planning a knowledge-based intervention: Strategy, tools, analysis; Fomenting knowledge development; Reframing records management: Towards knowledge governance.



Ontologies, Taxonomies and Thesauri in Systems Science and SystematicsEmilia Currás, Universidad Académica, SpainChandos Information Professional SeriesCONTENTSFrom classifications to ontologies, considering them as classification methods; Taxonomy and thesauri also as knowledge; Classification systems; Thesauri studied under the thesaurus theory; Thesauri in (Cladist) systematics. It is the first time that systematics is applied to thesauri, considering them as classification system; Thesauri in systems theory. There are very few LIS professionals applying it to thesauri, ontologies and taxonomy; Author register; Subject index.



Abstracts and AbstractingA genre and set of skills for the twenty-first centuryTibor Koltay, Szent István University, HungaryChandos Information Professional SeriesCONTENTSDefinitions; The characteristics of the abstract; What does an abstractor have to know? The practice of abstracting: structure, processes and language; The practice of abstracting: examples; Beyond language and style; Conclusion.



Cataloguing Outside the BoxA practical guide to cataloguing special collections materialsPatricia Falk and Stefanie Hunker, Bowling Green State University, USAChandos Information Professional Series

‘The authors have produced a practical guide to the variables and complexities of cataloguing materials held in unique special collections formats and supply a useful tool to aid current practice and inform future training.’

Library Review

CONTENTSSelf-published music scores and recordings; Popular music compact discs; Fanzines; Comics and graphic novels; Special periodicals; Popular fiction; Movie, television, and radio scripts; Press kits; Authority work; Conclusion.



Finding the Concept, Not Just the WordA librarian’s guide to ontologies and semanticsBrandy King, Children’s Hospital Boston and Kathy Reinold, Tessella, Inc., USAChandos Information Professional Series224 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 318 9 E-ISBN: 978 1 78063 172 1£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 319 6


Organising Knowledge in a Global SocietyPrinciples and practice in libraries and information centresPhilip Hider, Charles Sturt University, Australia and Ross HarveyTopics in Australasian Library and Information Studies No. 29388 pages 250 x 174mm (7 x 10) paperback 2008ISBN: 978 1 876938 67 3 E-ISBN: 978 1 78063 411 1


Metadata for Digital ResourcesImplementation, systems design and interoperabilityMuriel Foulonneau and Jenn Riley, Indiana University, USAChandos Information Professional Series220 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 301 1 E-ISBN: 978 1 78063 125 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 302 8




Guide to MARC 21 for Cataloging Books and SerialsAsoknath Mukhopadhyay, formerly the Librarian at IIMC Kolkota, India490 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 407 0 E-ISBN: 978 1 78063 117 2£65.00/US$105.00/€80.00www.woodheadpublishing.com/9781843344070

Institutional RepositoriesContent and culture in an open access environmentCatherine Jones, Rutherford Appleton Laboratory, UKChandos Information Professional Series224 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 307 3 E-ISBN: 978 1 78063 111 0£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 308 0


E-Journal InvasionA cataloguer’s guide to survivalHelen Heinrich, California State University, USAChandos Information Professional Series260 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 144 4 E-ISBN: 978 1 78063 110 3£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 193 2


ArchivesRecordkeeping in societySue McKemmish, Michael Piggott, Barbara Reed and Frank UpwardTopics in Australasian Library and Information Studies No. 24368 pages 250 x 174mm (7 x 10) paperback 2005ISBN: 978 1 876938 84 0 E-ISBN: 978 1 78063 416 6


Acquisitions Go GlobalAn introduction to library collection management in the 21st centuryJim Agee, University of Northern Colorado, USAChandos Information Professional Series152 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 326 4 E-ISBN: 978 1 78063 104 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 327 1


Record Keeping in a Hybrid EnvironmentManaging the creation, use, preservation and disposal of unpublished information objects in contextEdited by Alistair Tough and Michael Moss, Glasgow University, UKChandos Information Professional Series300 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 142 0 E-ISBN: 978 1 78063 097 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 186 4


Managing ArchivesFoundations, principles and practiceCaroline Williams, Liverpool University Centre for Archive Studies (LUCAS), UKChandos Information Professional Series

‘…a worthwhile addition to the student bookshelf and a book which could be given to non-professional staff with the injunction to read it.’

Business Archives: Principles and Practice264 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 112 3 E-ISBN: 978 1 78063 089 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 113 0


Descriptive and Subject CataloguingA workbookJaya Raju, Durban Institute of Technology and Reggie Raju, University of Kwa-Zulu Natal, South AfricaChandos Information Professional Series144 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 126 0 E-ISBN: 978 1 78063 088 5£29.95/US$50.00/€35.00

hardback ISBN: 978 1 84334 127 7


Building a Successful Archival ProgrammeA practical approachMarisol Ramos, University of California and Alma Ortega, University of San Diego, USAChandos Information Professional Series200 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 162 8 E-ISBN: 978 1 78063 092 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 175 8


The Institutional RepositoryRichard Jones, Edinburgh University Library, Theo Andrew, Edinburgh Research Archive and John MacColl, University of Edinburgh, UKChandos Information Professional Series268 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 138 3 E-ISBN: 978 1 78063 083 0£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 183 3


Classification in Theory and PracticeSusan Batley, London Metropolitan University, UKChandos Information Professional Series196 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 083 6 E-ISBN: 978 1 78063 074 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 094 2


Cataloguing Without TearsManaging knowledge in the information societyJane Read, The Higher Education Academy, UKChandos Information Professional Series258 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 043 0 E-ISBN: 978 1 78063 063 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 044 7


Disaster Recovery for Archives, Libraries and Records Management Systems in Australia and New ZealandJudith DoigTopics in Australasian Library and Information Studies No. 12160 pages 216 x 152mm (6 x 8 1/2) paperback 1997ISBN: 978 0949060 35 8 E-ISBN: 978 1 78063 424 1




INFORMATION ARCHITECTURE AND KNOWLEDGE MANAGEMENT

Knowledge Audits and Knowledge MappingA practical guide for knowledge managersPatrick Lambe, Straits Knowledge, SingaporeChandos Information Professional SeriesThis book lays out for the first time in a clear and practical manner the different forms and purposes of knowledge audits, and explains how different kinds of knowledge maps can support their exploitation. While this core activity has very little documented guidance, it is inconsistently applied and is currently imperfectly understood, this book will support the development of a knowledge management strategy, create momentum for change, and instil a culture of knowledge asset stewardship at every operational level.

CONTENTSWhere do knowledge audits come from and why are they important? What are we auditing? Different forms of knowledge; The different forms and purposes of knowledge audits; Basic tools and techniques in knowledge audits; The value of a participatory approach; Knowledge mapping, and advanced techniques for knowledge audits; Case scenarios: five knowledge audits and their outcomes; Getting started in knowledge audits; Planning your approach, involving stakeholders and selecting your tools; Conducting the knowledge audit, dealing with perceptions, building and maintaining energy and purpose; Exploiting the knowledge audit; Knowledge audits as an influence for change; Embedding a culture of knowledge stewardship.



Service Science and the Information ProfessionalYvonne de Grandbois, Geneva School of Management, SwitzerlandChandos Information Professional SeriesService science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. This book demonstrates to information professionals in all sectors that this new discipline exists and why it is relevant to them. It has emerged as we transition to a service and information-based economy, and libraries will deal with both information and services.

CONTENTSService, systems and science; The shift to a knowledge economy; Synergies between service science and the information sector; Service science for a smarter planet; Interview with Jim Spohrer.



A Librarian’s Guide to Graphs, Data and the Semantic WebJames Powell, Los Alamos National Laboratory, USAChandos Information Professional SeriesGraphs are about connections, and are an important part of our connected and data-driven world. A Librarian’s Guide to Graphs, Data and the Semantic Web is geared toward library and information science professionals, including librarians, software developers and information systems architects who want to understand the fundamentals of graph theory, how it is used to represent and explore data, and how it relates to the semantic web. This title provides a firm grounding in the field at a level suitable for a broad audience, with an emphasis on open source solutions and what problems these tools solve at a conceptual level, with minimal emphasis on algorithms or mathematics.

CONTENTSGraphs in theory; Science of networks; Networks in biology and bioinformatics; Networks in life sciences; Networks in economics; Networks in chemistry and physics; Networks in social Sciences; Library networks: Co-authorship and citation graphs; Dynamical networks: The next frontier; Graph tools: Rendering topologies; Graph analysis libraries; Network solutions to information problems; Semantic graphs and the semantic web.



Knowledge Management in Higher EducationA practical approachSebastian Diaz, West Virginia University and Phillip Ice, American Public University System (APUS), USAChandos Information Professional SeriesTechnological developments are fundamentally changing how we gather, analyze, and disseminate data. As academic institutions shift from authority-based to data-driven decision making, they need to use the sound knowledge management principles that are revolutionising the private sector. Doing so will make them more competitive. Knowledge Management in Higher Education provides higher education professionals with a new paradigm for conducting assessment and program evaluation by exploiting technology effectively.

CONTENTSThe evolution of program evaluation and decision making; Knowledge Management: Changing paradigms for program evaluation; Case studies of Knowledge Management implementation in higher education.



Concepts and Advances in Information Knowledge ManagementStudies from developing and emerging economiesEdited by Kelvin Joseph Bwalya, University of Botswana, Botswana and University of Johannesburg, South Africa, Nathan Mwakoshi Mnjama and Peter Mazebe II Mothataesi Sebina, University of Botswana, BotswanaChandos Information Professional SeriesEffective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems.

CONTENTSKnowledge management; Library studies; Archives, records management; Information systems.



Multimedia Information RetrievalTheory and techniquesRoberto Raieli, Roma Tre University Art Library, ItalyChandos Information Professional SeriesMultimedia Information Retrieval (MMIR) is an organic system made up of Text Retrieval (TR); Visual Retrieval (VR); Video Retrieval (VDR); and Audio Retrieval (AR) systems. So that each type of digital document may be analysed and searched by the elements of language appropriate to its nature, search criteria must be extended. This novel content-based concept of information handling needs to be integrated with more traditional semantics. Multimedia Information Retrieval focuses on the tools of processing and searching applicable to the content-based management of new multimedia documents.

CONTENTSPart 1 Theoretical and methodological innovations: A cultural and theoretical context for MIR theory; Scientific principles of MIR; Processing and indexing of digital multimedia documents; MIR’s methodology in the context of LIS; Definition of MIR methodology. Part 2 Management developments and applications: The current status of MIR systems; Examples of the functions of the MIR system; MIR techniques and technologies; The integration of MIR modalities.



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Trends, Discovery, and People in the Digital AgeEdited by David Baker and Wendy Evans, University of St Mark & St John, UKChandos Digital Information Review No. 1Trends, Discovery, and People in the Digital Age, summarises and presents key themes, advances and trends in all aspects of digital information today, exploring the impact of developing technologies on the information world. This book emphasises important contemporary topics and future developments from a global perspective.

CONTENTSThe future of digital information provision; The usability of digital information environments: Planning, design and assessment; The history of Enquire: The story of UK public libraries on the Web; Children of the cloud; Surviving or thriving? Building an information landscape; The effect the changing digital landscape is having on the dissemination of e-books and e-journals in a world dominated by Google; Resource discovery; Using the Mirrorworld to plan and build better futures for our citizens; Beyond the Google generation: Towards community-specific usage patterns of scientific information; What we leave behind: The future of data curation; The digital curation tool kit: Strategies for adding value to work-related social systems; The JISC Business and Community Engagement Programme; Skills Portal: A study skills and information literacy portal created with Open Educational Resources; Free at last; Flexible and agile university library and information services: Skills and management methodologies; Flexible and agile university library and information services: Skills and management methodologies; The future of academic libraries in the digital age; Roadblocks, potholes and obstructions on the path to new library futures.



Data Clean-up and ManagementA practical guide for librariansMargaret Hogarth and Kenneth Furuta, University of California, USAChandos Information Professional SeriesThis book discusses data in the library and its characteristics, common problems with the data, and some methods to clean up frequently-occurring data problems using readily-available applications. The authors highlight the importance and methods of data analysis and presentation, and offer guidelines and recommendations for a data quality policy. The book gives step-by-step how-to directions for common ‘dirty data issues’.

CONTENTSIntroduction (why this book is needed); Commonalities; Defining data; Types of data issues; Microsoft Excel techniques; Data clean-up in Excel; Excel: combining data; Additional tools; Access techniques; Access forms; Access reports; Access queries; Data clean-up in Access; Access – combining data; Strategies for missing data; Qualitative data; ROI; Data collection and analysis; Data quality policy; Next steps.



Personal Knowledge CapitalThe inner and outer path of knowledge creation in a web worldJanette Young, Consultant and Facilitator, UKChandos Information Professional SeriesIntangible value leads to new insights and ideas, and higher levels of creativity and innovative thinking. Personal knowledge capital focuses on the knowledge worker, knowledge creation, and third generation knowledge management. A focus on the ‘inner and outer’ aspects of personal knowledge capital creates a balanced approach in order to produce creative solutions. As such this forms part of a synthesis of mind versus body thinking in relation to knowledge creation theory within knowledge management. This title is divided into two sections: the inner and outer path. The inner path focuses on tacit knowledge in knowledge creation, and highlights the importance of inner value, resulting in a model for personal knowledge awareness. The outer path explores how to effectively communicate and exploit knowledge in a modern business world, both online and offline. This section focuses on valuing intangibles including social capital, relationships and trust, exploring community, conversation, infrastructure and ecologies for a web world. You can manage your own assets through your communities and networks, exploiting the latest technologies around you.

CONTENTSIntroduction to personal knowledge capital. Part 1 The inner path of knowledge creation: Exploring knowledge creation and tacit knowledge; Tuning-in: knowingness for inner personal knowledge capital; Mastering self and behaviour; Ka, the knowledge awareness model for knowledge creation. Part 2 The outer path of personal knowledge capital in a web environment; Personal knowledge and network building; Personal knowledge and network building; The magic box; Community and culture; Mobilising and designing the web infrastructure for twenty-first-century living; The application and exploration of knowledge creation theory; The Knowledge Cube: A model for knowledge creation in the web environment.



Knowledge, Information and the Business ProcessRevolutionary thinking or common sense?Liz Taylor, Highlands and Islands Enterprise, UK

CONTENTSIntellectual capital and associated definitions; Human capital; Systems capital; The process jigsaw; Applying the framework to the process; Managing expectations; Maximising potential.


hardback ISBN: 978 1 84334 105 5






Technology and Knowledge FlowThe power of networksEdited by Guglielmo Trentin, CNR – Institute for Educational Technology, ItalyChandos Information Professional SeriesThis book outlines how network technology can support, foster and enhance the Knowledge Management, Sharing and Development (KMSD) processes in professional environments through the activation of both formal and informal knowledge flows. Understanding how ICT can be made available to such flows in the knowledge society is a factor that cannot be disregarded and is confirmed by the increasing interest of companies in new forms of software-mediated social interaction. The latter factor is in relation both to the possibility of accelerating internal communication and problem solving processes, and/or in relation to dynamics of endogenous knowledge growth of human resources.

CONTENTSLeveraging mobile network technologies to accelerate tacit knowledge flows across organisations and distances; Supporting knowledge flow in web-based environments by means of narrative; What are virtual walls to flow of knowledge in teamwork discussions? Knowledge flows and graphic knowledge representations; Graphic knowledge representation as a tool for fostering knowledge flow in informal learning processes; Conclusive thought on communication flow, knowledge flow and informal learning.



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Knowledge Management for Sales and MarketingA practitioner’s guideTom Young and Nick Milton, Knoco Ltd, UK

‘Offers a straightforward and easy-to-grasp overview of a complex subject.’


While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. The book presents models to assist the reader to understand how knowledge can be applied and reused within sales and marketing processes, leading to an enhanced win rate. Topics covered provide managers and practitioners with the necessary principles, approaches and tools to be able to design their approach from scratch or to be able to compare their existing practices against world class examples.

CONTENTSPrinciples of knowledge management; The sales and marketing context; Knowledge management processes in sales, bidding and marketing; Communities in sales and marketing; Technology; Knowledge management roles; Culture and governance; Case study from British Telecom: Supporting a distributed sales force; Case study from Mars, Inc.: Knowledge management in sales and marketing; Case study from Ordnance Survey: Social networking and the transfer of knowledge within supply chain management; Setting up a knowledge management framework for sales, marketing and bidding.



Special Libraries as Knowledge Management CentresEva Semertzaki, Bank of GreeceChandos Information Professional Series

‘If your library is not yet a knowledge centre it is an essential purchase.’


This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution.

CONTENTSSpecial libraries; Knowledge management; Components of a knowledge management system at a special library; Implementation of a knowledge management centre at a special library; Lessons learned, evaluation, marketing, and the way forward: Case studies.



Organisational Culture for Information ManagersGillian Oliver, Victoria University of Wellington, New ZealandChandos Information Professional Series

‘…informative and well-reasoned and is highly recommended.’


In today’s digital environment the workplace is characterised by individuals creating information perhaps independently of formal systems, or establishing new systems without knowledge of information management requirements. This book explains and explores the concept of organisational culture, specifically within the domain of information management. It draws on the author’s wide-ranging practical experience in different workplaces and uses research findings from cross-cultural studies of information management.

CONTENTSThe significance of organisational culture; National culture; The structural environment; Occupational culture; Corporate culture; Assessing information culture; Scenarios.



The Future of Post-Human KnowledgeA preface to a new theory of methodology and ontologyPeter Baofu, ConsultantChandos Information Professional SeriesCONTENTSIntroduction: The problem of knowledge; Knowledge and the mind; Knowledge and nature; Knowledge and culture; Knowledge and society; Conclusion: The future of knowledge.


hardback ISBN: 978 1 84334 540 4


The Future of Information ArchitecturePeter Baofu, Consultant

CONTENTSIntroduction: The role of information architecture; Information architecture and taxonomy: Information architecture and network; Conclusion: The future of information architecture.


hardback ISBN: 978 1 84334 471 1


Knowledge ManagementSystems Implementation: Lessons from the silicon valleyHind Benbya, GSCM-Montpellier Business School, France

CONTENTSPart 1 KMS essentials: Why knowledge management systems? KMS foundations and taxonomy. Part 2 KMS audit: KMS diagnosis and strategy selection; Selecting a knowledge management solution: Lessons from Intel. Part 3 KMS implementation: Structuring knowledge in KMS: Lessons from Cisco; Defining KMS incentives and motivation schemes: Lessons from HP. Part 4 KMS performance assessment: Why KMS performance assessment? Lessons from WSGR; KM measurement in evolutionary contexts: Lessons learned from IBM Community Measures. Part 5 KMS maturity and effectiveness management: KMS maturity management; KMS effectiveness survey results.


hardback ISBN: 978 1 84334 267 0


Knowledge Management for Services, Operations and ManufacturingTom Young, Knoco Ltd, UK208 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 324 0 E-ISBN: 978 1 78063 204 9£42.50/US$70.00/€50.00


Strategic Information ManagementA practitioner’s guideJela Webb, Consultant, UKChandos Information Professional Series244 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 376 9 E-ISBN: 978 1 78063 135 6£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 377 6


The Impact of Organisational Culture on Knowledge ManagementMarina Du Plessis, Consultant, South Africa180 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 295 3 E-ISBN: 978 1 78063 202 5£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 296 0




Coping With Continuous Change in the Business EnvironmentKnowledge management and knowledge management technologyAntonie Botha, Consultant, Derrick Kourie and Retha Snyman, University of Pretoria, South AfricaChandos Information Professional Series272 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 355 4 E-ISBN: 978 1 78063 205 6£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 356 1


Knowledge ManagementSocial, cultural and theoretical perspectivesEdited by Ruth Rikowski, London South Bank University and the University of Greenwich, UK336 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 139 0 E-ISBN: 978 1 78063 198 1£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 189 5


The Challenges of Knowledge Sharing in PracticeA social approachGunilla Widen-Wulff, Åbo Akademi University, FinlandChandos Information Professional Series232 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 284 7 E-ISBN: 978 1 78063 201 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 285 4


Information Architecture for Information ProfessionalsSusan Batley, London Metropolitan University, UKChandos Information Professional Series

‘The pedagogical merit of the text is heightened by examples, figures, cases, lists of further readings, and ideas for exercises.’

Information Research236 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 232 8 E-ISBN: 978 1 78063 107 3£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 233 5


Organising KnowledgeTaxonomies, knowledge and organisational effectivenessPatrick Lambe, Straits Knowledge, Singapore300 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 227 4 E-ISBN: 978 1 78063 200 1£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 228 1


Emerging Technologies for Knowledge Resource ManagementM Pandian, Institute of Mathematical Sciences and C R Karisiddappa, Karnatak University, IndiaChandos Information Professional Series208 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 370 7 E-ISBN: 978 1 78063 120 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 371 4


Putting Content OnlineA practical guide for librariesMark Jordan, Simon Fraser University, CanadaChandos Information Professional Series368 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 176 5 E-ISBN: 978 1 78063 098 4£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 177 2


Scenarios and Information DesignA user-oriented practical guideMary Rice-Lively and Hsin-Liang Chen, University of Texas at Austin, USAChandos Information Professional Series192 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 061 4 E-ISBN: 978 1 78063 090 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 062 1


Ten Steps to Maturity in Knowledge ManagementLessons in economyJ. K. Suresh, Infosys Technologies Limited and Kavi Mahesh, EasySoftech, IndiaChandos Information Professional Series248 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 130 7 E-ISBN: 978 1 78063 199 8£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 165 9


Knowledge ManagementFor teams and projectsNick Milton, Knoco Ltd, UK168 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 114 7 E-ISBN: 978 1 78063 197 4£42.50/US$70.00/€50.00


Knowledge-Based WorkingIntelligent operating for the knowledge ageSteve Ellis, Consultant, UK172 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 120 8 E-ISBN: 978 1 78063 194 3£37.00/US$60.00/€45.00

hardback ISBN: 978 1 84334 121 5


Knowledge ManagementAn integrative approachMeliha Handzic and Albert Zhou, University of New South Wales, Australia172 pages 234 x 156mm (6 x 9) paperback 2005ISBN: 978 1 84334 122 2 E-ISBN: 978 1 78063 196 7£37.00/US$60.00/€45.00

hardback ISBN: 978 1 84334 123 9


Knowledge ManagementCultivating knowledge professionalsSuliman Al-Hawamdeh, Oklahoma University, USAChandos Information Professional Series222 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 037 9 E-ISBN: 978 1 78063 193 6£27.50/US$45.00/€35.00

hardback ISBN: 978 1 84334 038 6




BUSINESS MANAGEMENT

Creating a Competitive Intelligence CapabilityDeveloping the intelligent organisationDeonie Botha, University of Pretoria, South Africa

This book examines establishing a Competitive Intelligence (CI) capability within organisations. Many CI practitioners are confronted with the reality of having to make the transition from the ‘what’ to the ‘how’ and need guidelines on establishing a CI capability. Creating a Competitive Intelligence Capability provides CI practitioners and students at all levels with an overview of the challenges in terms of establishing a CI capability as well as the best practices in terms of addressing CI challenges within an organisational context.

CONTENTSCompetitive intelligence: A theoretical discussion of the concept of CI; Positioning the CI capability; Human resources for the CI capability; Activities and functions of the CI capability; Measuring the effectiveness of the CI capability; Conclusion.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015ISBN: 978 1 84334 297 7 E-ISBN: 978 1 78063 354 1Approx. £47.50/US$80.00/€55.00www.woodheadpublishing.com/9781843342977

When Tradition Turns into InnovationHow firms can create and appropriate value through traditionAntonio Petruzzelli and Vito Albino, Politecnico di Bari, Italy

Starting from the increasing difficulties firms face to create new value for customers and achieve competitive advantage, this book proposes an innovative strategy to sustain innovation at the product level, based on the notion of tradition. Specifically, the authors argue that firms may successfully innovate, exploiting the whole set of competencies, knowledge, values and culture that characterize a specific firm, territory, and/or age.

CONTENTSRe-thinking innovation approach; The meaning of tradition; A tradition-based innovation strategy; Case studies; Towards a new perspective of innovation.


Supplementary Protection Certificates (Patent Extensions)Law and practiceDuncan Curley, Innovate Legal, UK

Supplementary Protection Certificates (SPCs) (patents extensions) for pharmaceutical and veterinary products were introduced in Europe in 1993. In 1996, a similar regime was introduced for agrochemical (crop protection) products. SPCs extend the period of protection given by a patent for a maximum of five years after the patent has expired. SPCs are of enormous commercial significance to the pharmaceutical and biotechnology industries, since they provide additional monopoly protection at a time when many products are reaching peak sales. This book provides a practical, unifying and comprehensive guide to the law as it now stands.

CONTENTSHistorical background: Patent term erosion and the need for SPCs; The SPC regulation for pharmaceutical and veterinary products; The scheme of the regulation in outline; The SPC regulation for plant protection products; Scope of protection of SPCs: What are covered, what are not covered; Applying for SPCs: Administrative aspects; SPCs in practice: The case law in detail; Analysing the raediatric regulation and paediatric extensions.

200 pages 234 x 156mm (6 x 9) paperback 2014ISBN: 978 1 84334 411 7 E-ISBN: 978 0 85709 216 8Approx. £52.50/US$85.00/€65.00www.woodheadpublishing.com/9781843344117

Consumption and ManagementNew discovery and applicationsBingxin Wu, Shizhen Institute of Biology, China

The author’s consumption theory has been known as the new ideas, new theories and new contribution to the reform and development in China. In practice, the author has rich experience of the Chinese state-owned large enterprise. The first part of the book discusses new descovery of consumption and its significance, and the second part looks at the application of the theoretical findings in real life.

CONTENTSThe academic status and theoretical constitution of consumption; Classical theories of consumption; Consumption and economic law; The macro-control system on the consumption market; Consumption, the fundamental driving force of economic development; Consumption, distribution and taxation; The consumption chain; Consumption and surplus value; Consumption and the progress of social civilization; Thinking methods and consumption practice; The law of thought and leadership management; Leadership management art and method; National macro leadership management; Enterprise leadership management; Marketing leadership management; Family consumption and wealth management; Enterprise leadership management under China’s national conditions.

510 pages 234 x 156mm (6 x 9) hardback 2011ISBN: 978 1 907568 07 7 E-ISBN: 978 1 908818 07 2£82.50/US$135.00/€100.00www.woodheadpublishing.com/9781907568077

Eve on TopWomen’s experience of success in the public sectorDavid Baker and Bernadette Casey, University of St Mark & St John, UK

CONTENTSWomen at the top (or not): History, background, issues and themes; Methodology: An explanation and a critique; Characteristics of the women in the study; Exploring and experiencing ‘success’; Career progression and planning; Mentoring, role models and networking; Gender; Barriers and obstacles; Barriers and obstacles; Sacrifices, gains, balances and choices; Domestic considerations; Working harder? Leadership and management styles; Advice to men; Advice to women; Summary and conclusion.


Online and Blended Business Education for the 21st CenturyCurrent research and future directionsJ B Arbaugh, University of Wisconsin Oshkosh, USAChandos Learning and Teaching Series No. 3CONTENTSOverview of online business and management education; Multi-disciplinary and program-level research in online business education; The ‘soft/non-life’ discipline: Information systems research in online teaching and learning; The ‘soft/life’ disciplines: management and marketing in online business education; The ‘hard’ business disciplines: Accounting, operations, economics, finance and research in online teaching and learning; Where should we go from here?


Managing Global Business StrategiesA twenty-first-century perspectiveJohn McManus, Don White, University of Lincoln and Neil Botten, Westminster Business School, UK

‘…a great, short introduction to the rules and aspects of growing business globally.’

Learned Publishing

CONTENTSThe rapid change in international and global business; The market and competitive forces that shape international and global business; The socio-cultural forces that shape international and global business; The forces that shape strategic effectiveness in global markets; Emergent global and international business strategies; Managing the strategic process in a global and international business environment; Case study: China, India and Russia – a strategic and market perspective within the global software industry; Case study: Evaluating the commercial aerospace industry of the BRIC nations; Conclusion.



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Strategic Change Management in Public Sector OrganisationsDavid Baker, University of St Mark & St John, UK

CONTENTSIntroducing change and strategic change management; Structure and culture; Building blocks; Roles and responsibilities, partners and players; Learning for change; Strategy development; Route mapping for change: Techniques and tools; Programme and project management; Summary.



Fundamentals of International Organizational BehaviourSimon Dolan, ESADE Business School, Spain and Tony Lingham, Case Western Reserve University, USA

CONTENTSWhat is organizational behaviour? Understanding individual behaviour in organizations; Motivating people in a global environment; Managing work groups and teams; Leadership and executive coaching: The keys to success; Enhancing effective communication in organizations; Managing power and conflict in the workplace; Understanding decision making processes in the international arena; Managing stress and enhancing well-being at work; Managing change and culture reengineering: The ABC of managing by values; Managing careers in global contexts; Managing diversity and cross cultural issues; Emerging and contemporary themes in global organizational behaviour.


hardback ISBN: 978 1 84334 468 1£42.50/US$70.00/€50.00www.woodheadpublishing.com/9781843344674 Not available for distribution in the USA.

Corporate LiteracyDiscovering the senses of the organisationAnne Kauhanen-Simanainen, CIM Communication & Information Management, Finland

CONTENTSCorporate Literacy: Why is it needed? Corporate Literacy in practice; Information skills and roles; Managing and leading Corporate Literacy; Corporate Literacy in different contexts; Not seeking new lands, but seeing with new eyes.



R&D and LicensingBuilding value through intellectual assetsKieran Comerford, Institute for Industrial Research and Standards, Ireland

‘...it should recommend itself to a wide readership in all sorts of business involved in technology including university researchers and those responsible for deriving value from Intellectual Property.’

NewsXchange

CONTENTSSuccessful innovation; Using technology to gain competitive advantage; Technology acquisition; Idea generation; Evaluation of new technologies and projects; Market-led R&D project management; Intellectual property: patents; Copyright, designs and trade marks; Assessing competitors’ intellectual property; Building intellectual assets; Contractual issues; Licensing and technology transfer; Technology transfer negotiations; Commercial exploitation issues.



Electronic Financial ServicesTechnology and managementHakman A Wan, Open University of Hong Kong, Hong Kong

CONTENTSThe new age of financial services; Information technology and the Internet; E-banking: technology and design; E-payment; E-insurance; E-stock trading; E-fundraising and other services; Security management; Regulatory compliance; Financial risk management.



Being the Best You Can BeA guide on personal development for managersIan Hunt, Training Solutions, UK

CONTENTSIntroduction; Organising yourself; Being positive about yourself; Managing stress; Building a team; Getting things done.

Published in association with the Institute of Leadership and Management (ILM)



Body Language and the First Line ManagerEunice Lawton




Bullying and Sexual HarassmentA practical handbookTina Stephens and Jane Hallas, Equalta, UK




Growing PeopleLearning and developing from day to day experienceBob Thomson, University of Warwick, UK

‘Regardless of whether you are the manager or the managed, new to mentoring and staff development, or already reading it, Bob Thompson offers a thought provoking book.’

Scottish Health Information Network




Intellectual PropertyThe lifeblood of your companyMark Elmslie and Simon Portman, Hewitsons, UK164 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 135 2 E-ISBN: 978 1 78063 147 9£55.00/US$90.00/€65.00


Business management


Leadership ScaffoldingJudith Elliott, Elconsulting Cambridge Ltd, UK

CONTENTSQuoting for the job (get your aim straight); Beginning the scaffolding frame (information processes); The scaffolders (off on the right foot); Climbing the scaffolding; Feedback on the construction (monitor and review people’s progress); Improving the structure (help people develop); Review the structure.




Leading EmpowermentA practical guide to changeMike Applegarth, Consultant, UK

CONTENTSWhat is empowerment? The role of leadership in empowerment; Exploring the need and the benefits; Enabling individuals and teams; Implementing in the organization; Monitoring the cultural change and dealing with feedback; Case studies from public and private sectors.



Practical LeadershipGordon MacKay, Scottish Water, UK




Intellectual Property Licences and Technology TransferA practical guide to the new European licensing regimeDuncan Curley, Innovatelegal, UK

‘…the work is lucid and helpful.’World Competition



WEB TRENDS

Making Sense of SpaceThe design and experience of virtual spaces as a tool for communicationIryna Kuksa, Nottingham Trent University and Mark Childs, Coventry University, UKChandos Information Professional SeriesThe use of Virtual Worlds (VWs) has increased in the last decade. VWs are used for communication, education, community building, creative arts, and more. A good deal of research has been conducted into learning and VWs, but other areas remain ripe for investigation. Factors from technological platforms to the nature and conventions of the communities that use VWs must be considered, in order to achieve the best possible interaction between virtual spaces and their users. Making Sense of Space focuses on the background to these issues, describing a range of case studies conducted by the authors. The book investigates the innovative and creative ways designers employ VWs for research, performance-making, and audience engagement. Secondly, it looks into how educators use these spaces to support their teaching practice. Lastly, the book examines the potential of VWs as new methods of communication, and the ways they are changing our perception of reality.

CONTENTSPart 1 Remediating technology, translating experience, immersing in spaces. Part 2 Virtual spaces: ‘work in progress’-software, devices, and design principles; Art, history and culture in digital spaces; Theatre in virtual day and age. Part 3 Experiencing virtual spaces: Two models to conceptualize space; Other spaces, and other ways of making sense of them; First, second, third, and fourth places-making extra sense of space; Virtual worlds in education. Part 4 Making sense of space-practitioner perspective: Moving towards the alien ‘other’…; The future of spaces-physical or virtual?



Google and the Digital DivideThe bias of online knowledgeElad Segev, Hebrew University, IsraelChandos Information Professional SeriesCONTENTSPower, communication and the internet; The structure and power of search engines; Google and the politics of online searching; Users and uses of Google’s information; Mass media channels and the world of Google News; Google’s global mapping; Conclusion; Epilogue.



Making Sense of the WebTowards machine-aided knowledge evolutionVit Novacek, Digital Enterprise Research Institute (DERI), Republic of IrelandChandos Publishing Social Media Series No. 11Making Sense of the Web focuses on making better use of the vast amount of knowledge available on the world wide web, including how the web can be used for machine-aided discovery of new knowledge. The first part of the book reviews various historical approaches to defining and studying knowledge and describing how knowledge can be represented online. The second part presents current approaches to efficient exploitation of knowledge online, and focuses on the Semantic Web, linked open data and social network analysis. The third part of the book introduces possible approaches to semi-automated discovery of new knowledge based on current web content, and introduces a novel framework for machine-aided knowledge evolution. The fifth part describes selected application areas that may benefit from the principles and technologies described. Extensive practical examples and links to existing tools and frameworks are provided to help practitioners implement advanced web-based knowledge discovery applications quickly.

CONTENTSPart 1 Introduction; Background: Knowledge and its actionable representation; Web as a global knowledge base. Part 2 Making sense of the web: Semantic web and linked open data; Social network analysis; Open issues and possible solutions. Part 3 Towards machine-aided knowledge evolution: From (semantic) web to knowledge web; Sparking the knowledge evolution. Part 4 Selected application areas: Knowledge discovery; Publishing and library science. Part 5 Conclusions: The status quo and future outlook.



The Google GenerationAre ICT innovations changing information seeking behaviour?Barrie Gunter, University of Leicester, Ian Rowlands and David Nicholas, University College London, UKChandos Information Professional Series

‘...it deserves a place at the centre of one of the key contemporary debates of librarianship and pedagogy’


CONTENTSIntroduction; The rise of the information society; The internet era; Google generation: what is the evidence? Emergence of new forms of knowledge production, search and acquisition; The emergence of digital scholarship; What next?



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Web trends


Google Scholar and its CompetitorsAccessing scholarly resources on the webIngrid Hsieh-Yee, Catholic University of America, USAChandos Information Professional SeriesGoogle Scholar and its Competitors introduces information seekers to web search tools that provide access to scholarly resources. It begins with a discussion of scholarly communication trends and their effects on access to scholarly resources in the digital environment. In this context the book examines Google Scholar and its competitors in terms of their databases, features, functionality, and strengths and weaknesses. It also explores the implications of Google Scholar and its competitors for information seekers and libraries.

CONTENTSScholars and scholarship; Journals and monographs; Publishers and the publishing industry; Librarians and libraries; Economics; Author’s rights and intellectual property; The open movement: Open access, open data, and open source science; Emerging trends and formats; Leadership opportunities for libraries.



Bibliographic Information Organization in the Semantic WebMirna Willer, University of Zadar, Croatia and Gordon Dunsire, Independent Consultant, UKChandos Information Professional SeriesNew technologies will underpin the future generation of library catalogues. In order to maintain their role providing information, serving users, and fulfilling their mission as cultural heritage and memory institutions, libraries must take a technological leap; library bibliographic standards, models, and services must be transformed to those of the Semantic Web. Bibliographic Information Organization in the Semantic Web explores the technologies that will power the future generation of library catalogues, and argues the necessity of such a leap.

CONTENTSBibliographic information organization: A view from now into the past; Semantic web and linked open data; Publishing bibliographic element sets and value vocabularies; Publishing datasets as linked open data; We are not alone but part of the linked data environment.



The Teaching LibrarianWeb 2.0, technology, and legal aspectsKris Helge and Laura McKinnon, Texas Wesleyan University School of Law, USAChandos Information Professional SeriesLibrarians need to utilize Web 2.0 tools to generate rich-text learning environments, creating enriching, challenging, and supportive learning platforms for students. The Teaching Librarian shows how to utilize wikis, mindmaps, and Second Life to improve pedagogy for librarians. The title covers how to obtain administration approval to implement Web 2.0 tools, how to deal with and prevent technological glitches, and remain aware of relevant legal issues in the UK and the USA. This book also outlines how to create learning interfaces that meet the needs of non-traditional students.

CONTENTSWeb 2.0 tools: benefits, detriments, and usage for effective pedagogy; Using the LibGuides platform for more than just hosting electronic pathfinders; Cloud computing for teaching librarians; Mobile apps for teaching librarians; Preparing faculty, administration, and students for Web 2.0 tools, and an introduction to Web 3.0; Legal information related to Web 2.0 and Web 3.0.




‘At last, a book that helps to understand and apply the tools that the techno-savvy are using…This book is your next step in continuing your education and retooling to prepare for the ensuing and unabating information tsunami.’






Information Dynamics in Virtual WorldsGaming and beyondWoody Evans, Zayed University, United Arab EmiratesChandos Information Professional Series

‘Information Dynamics in Virtual Worlds is a very well written and constructed book.’


Presents a broad examination of the nature of virtual worlds and the potential they provide in managing and expressing information practices through that medium, grounding information professionals and students of new media in the fundamental elements of virtual worlds and online gaming. The book details the practical issues in finding and using information in virtual environments and presents a general theory of librarianship as it relates to virtual gaming worlds.

CONTENTSPart 1 Virtual Ontologies: Mapping virtual worlds; Types of virtual worlds; N00bz inworld; Inworld info desks: Information initiation; Info service inworld: How to practice info services in virtual worlds. Part 2 Time Inworld: Hungry Ghosts in Second Life; After virtual worlds; Conclusions.



iPhone Application DevelopmentStrategies for efficient mobile design and deliveryJim Hahn, University of Illinois Urbana-Champaign, USAChandos Information Professional SeriesiPhone application development is explained here in an accessible treatment for the generalist Library and Information Science (LIS) practitioner. Future information-seeking practices by users will take place across a diverse array of ubiquitous computing devices. This book is essentially a how-to guide for application development, laying out foundational principles and then moving toward practical implementations.

CONTENTSFraming concepts for the iPhone as media with the historical continuity of computing best practice; Beginning Dashcode development: Remediating an RSS feed to the iPhone; Basic Dashcode development: Creating a Podcast application; Intermediate Dashcode development: Video tour iPhone application; Designing with Dashcode: Using the Custom template; Designing a Utility application with Dashcode; Introduction to the Xcode module; Using the PhoneGap framework within Xcode; The future of the iPhone operating system and future mobile computing devices.



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Web trends


Towards a Semantic WebConnecting knowledge in academic researchBill Cope, Mary Kalantzis, University of Illinois, USA and Liam Magee, Royal Melbourne Institute of Technology (RMIT) University, Australia

This book addresses the question of how knowledge is currently documented, and may soon be documented in the context of what it calls ‘semantic publishing’. This takes two forms: a more narrowly and technically defined ‘semantic web’; as well as a broader notion of semantic publishing. This book examines the ways in which knowledge is represented in journal articles and books.

CONTENTSChanging knowledge systems in the era of the social web; Frameworks for knowledge representation; The meaning of meaning: Alternative disciplinary perspectives; What does the digital do to knowledge making? Books and journal articles: The textual practices of academic; Textual representations and knowledge support-systems in research intensive networks; An historical introduction to formal knowledge systems; Contemporary dilemmas: Tables versus webs; Upper-level ontologies; Describing knowledge domains: A case study of biological ontologies; On commensurability; A framework for commensurability; Creating an interlanguage of the social web; Interoperability and the exchange of humanly usable digital content; Framing a new agenda for semantic publishing.



Television versus the InternetWill TV prosper or perish as the world moves online?Barrie Gunter, University of Leicester, UK

CONTENTSAudience evolution patterns; The importance of television and the Internet to media consumers; The functional overlaps of television and the Internet; The future of television as an information source; The future of television as an entertainment source; Future audiences, future services.



The Host in the MachineExamining the digital in the socialAngela Thomas-Jones, Murdoch University, Australia

‘Full of interesting stories and examples.’Information Research

CONTENTSBirth: Name/age/education/status update: Creating a digital presence; All a twitter: Celebrities and social networking. Life: Putting the social in social networks; (Net)Working: Online social networks and the New Economy. Death: You’ve been poked: Bullying, harassment and everyday undercurrents; Are we dead yet? Conclusion.



News Search, Blogs and FeedsA toolkitLars Vage, Mid Sweden University and Lars Iselid, Umeå University, SwedenChandos Information Professional SeriesCONTENTSIntroduction: The nature of news search; Free news search; Professional news search services; News monitoring services; Evaluating news search tools; Keeping track of the blogosphere; The power of RSS; News discovery via social networking tools; Concluding remarks.



Understanding the InternetA glimpse into the building blocks, applications, security and hidden secrets of the webEdited by Kevin Curran, University of Ulster, UKChandos Information Professional SeriesCONTENTSInternet protocols; What causes delay in the Internet? Mesh networking; Wireless sensor networks; WebOS – moving the operating system to the Web; Really Simple Syndication (RSS); Javascript, XML, E4X and AJAX; VoiceXML; Web services; Web 2.0; Mobile social software; The long tail; Podcasting, screen casting, blogging and video blogging; Worldwide interoperability for microwave access (WiMAX); Hybrid Web applications; Designing for the mobile Web; Adaptive mobile applications; Cryptography; Honey nets; Wireless 802.11 security; The problem of spam email; Computer hacking; The invisible Web; Digital watermarking and steganography; Vertical search engines; Web intelligence.



The Internet, Power and SocietyRethinking the power of the internet to change livesMarcus Leaning, University of Wales, UKChandos Information Professional Series

‘This book is definitely worth a read…it is well structured, well written, and extremely informative’

Online Information Review194 pages 234 x 156mm (6 x 9) paperback 2009ISBN: 978 1 84334 452 0 E-ISBN: 978 1 78063 168 4


Website VisibilityThe theory and practice of improving rankingsMelius Weideman, Cape Peninsula University of Technology, South Africa

CONTENTSThe trilogy: Users, webpages and search engines; Elements of website visibility and research; The good ones; The bad ones; The ugly ones; Case studies; Recommendations and the future.



Online Dispute ResolutionTechnology, management and legal practice from an international perspectiveFaye Wang, Bournemouth University, UK166 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 519 0 E-ISBN: 978 1 78063 170 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 520 6


Digital Information CultureThe individual and society in the digital ageLuke Tredinnick, London Metropolitan University, UKChandos Information Professional Series220 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 160 4 E-ISBN: 978 1 78063 167 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 170 3


The Revolution Will Not be DownloadedDissent in the digital ageEdited by Tara Brabazon, University of Brighton, UK260 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 459 9 E-ISBN: 978 1 78063 169 1£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 460 5


Never Mind the WebHere comes the bookMiha Kovac, University of Ljubljana, Slovenia204 pages 234 x 156mm (6 x 9) paperback 2008ISBN: 978 1 84334 405 6 E-ISBN: 978 1 78063 216 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 406 3


Web Information ManagementA cross-disciplinary textbookStephen Mutula and Justus Wamukoya, University of Botswana, BotswanaChandos Information Professional Series372 pages 234 x 156mm (6 x 9) paperback 2007ISBN: 978 1 84334 273 1 E-ISBN: 978 1 78063 189 9£42.50/US$70.00/€50.00


Web trends


Effective Information Retrieval from the InternetAn advanced user’s guideAlison Stacey, Cambridge Regional College and Adrian Stacey, formerly Cambridge University, UKChandos Information Professional Series324 pages 234 x 156mm (6 x 9) paperback 2004ISBN: 978 1 84334 077 5 E-ISBN: 978 1 78063 176 9£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 078 2


Open Source Database Driven Web DevelopmentA guide for information professionalsIsaac Dunlap, Western Illinois University Libraries, USAChandos Information Professional Series256 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 161 1 E-ISBN: 978 1 78063 188 2£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 171 0


WikisTools for information work and collaborationJane Klobas, Bocconi University, ItalyChandos Information Professional Series252 pages 234 x 156mm (6 x 9) paperback 2006ISBN: 978 1 84334 178 9 E-ISBN: 978 1 78063 183 7£42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 179 6


Using the Internet for Political ResearchPractical tips and hintsHeather Dawson, British Library of Political and Economic Science, USAChandos Information Professional Series188 pages 234 x 156mm (6 x 9) paperback 2003ISBN: 978 1 84334 049 2 E-ISBN: 978 1 78063 059 5£27.50/US$45.00/€35.00

hardback ISBN: 978 1 84334 050 8


SOCIAL MEDIA

Making Sense of the WebTowards machine-aided knowledge evolutionVit Novacek, Digital Enterprise Research Institute (DERI), Republic of IrelandChandos Publishing Social Media Series No. 11Making Sense of the Web focuses on making better use of the vast amount of knowledge available on the world wide web, including how the web can be used for machine-aided discovery of new knowledge. The first part of the book reviews various historical approaches to defining and studying knowledge and describing how knowledge can be represented online. The second part presents current approaches to efficient exploitation of knowledge online, and focuses on the Semantic Web, linked open data and social network analysis. The third part of the book introduces possible approaches to semi-automated discovery of new knowledge based on current web content, and introduces a novel framework for machine-aided knowledge evolution. The fifth part describes selected application areas that may benefit from the principles and technologies described. Extensive practical examples and links to existing tools and frameworks are provided to help practitioners implement advanced web-based knowledge discovery applications quickly.

CONTENTSPart 1 Introduction; Background: Knowledge and its actionable representation; Web as a global knowledge base. Part 2 Making sense of the web: Semantic web and linked open data; Social network analysis; Open issues and possible solutions. Part 3 Towards machine-aided knowledge evolution: From (semantic) web to knowledge web; Sparking the knowledge evolution. Part 4 Selected application areas: Knowledge discovery; Publishing and library science. Part 5 Conclusions: The status quo and future outlook.



Building CommunitiesSocial networking for academic librariesDenise Garofalo, Mount Saint Mary College, USAChandos Publishing Social Media Series No. 13Social media is here to stay. A robust social media campaign can provide academic libraries with a means to showcase library resources, highlight content and events, and attract students to sample what the library has to offer. Building Communities is a handbook to implement social media technologies for academic libraries. It is a guide to planning and implementing a successful social media campaign and evaluating its impact.

CONTENTSThe whats and whys of social networking for academic libraries; How to approach the implementation of social media technologies; Case studies of academic libraries and social media networking; First steps; Make the connection: Posting on social media; Evaluating the impact of social media in academic libraries; Closing thoughts.



Social ReadingPlatforms, applications, clouds and tagsJosé-Antonio Cordón-García, Julio Alonso-Arévalo, Raquel Gómez-Díaz and Daniel Linder, University of Salamanca, SpainChandos Publishing Social Media Series No. 10Contemporary developments in the book publishing industry are changing the system as we know it. Changes in established understandings of authorship and readership are leading to new business models in line with the postulates of Web 2.0. Socially networked authorship, book production and reading are among the social and discursive practices starting to define this emerging system. Websites offering socially networked, collaborative and shared reading are increasingly important. Social Reading maps socially networked reading within the larger framework of a changing conception of books and reading.

CONTENTSNew readings, new readers: Social reading-a new conception of books; Social reading platforms: Diagnosis and evaluation; Social reading applications: An analysis; Personalization of system contents; New business models: Reading in the cloud; Open access e-books.



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Social media


Local Community in the Era of Social Media TechnologiesA global approachHui-Lan Titangos, Santa Cruz Public Libraries, USAChandos Publishing Social Media Series No. 5Social media technologies can help connect local communities to the wider world. Local Community in the Era of Social Media Technologies introduces the experience of bringing a local community to the world. This book, with the model of Santa Cruz County, California, develops a truly global approach to the subject.

CONTENTSPart 1 History: Never a dull moment: Local community: A long view; Santa Cruz Public Library, California: A brief review; The rise of local authors and content; Putting Davenport on the map. Part 2 The era of library 1.0: Santa Cruz Public Library: Community on the web; Shanghai Library: Windows to the world; Oslo Public Library: Digital efforts. Part 3 Present: Library 2.0: Santa Cruz Public Library: Learning and using Library 2.0; Bibliotheca Alexandrina: carry forward capital of memory; Oslo Public Library: rejuvenated OPAC. Part 4 Social media for local community: Using social tools: Staff Picks in blogs; YouTube: the power of crowdsourcing; Using social networks: Pinterest; Using social sites: Twitter and Weibo; Using social sites: Facebook and Renren. Part 5 Future: Library 3.0 and beyond: Local needs vs. global resources; The librarian’s role as information manager; The librarian’s role as teacher; The librarian’s role as leader; The librarian’s role as innovator in transforming the OPAC; Technology, staff, and community.



Social Media AuditsAchieving deep impact without sacrificing the bottom lineUrs Gattiker, MyComMetrics, SwitzerlandChandos Publishing Social Media Series No. 14Social media is quickly becoming important to most businesses, but many managers, professionals, and marketing experts are unsure about the practicalities of social media marketing and how to measure success. Social Media Audits gives people dealing with social business in their working life a guide to social media marketing, measurement, and how to evaluate and improve the use of social media in an organizational context.

CONTENTSPart 1 Setting the stage: Setting the stage; Community love: Observing, connecting and helping customers; Part 2 Decide in haste, repent at leisure: Think strategic; Cost and benefits: Killing the useless metrics; Finding the best social monitoring approach: Another fairy tale; Part 3 Focusing on impact: Preparing the process; Managing continuous improvement; Controlling and evaluating the process; Conclusion: Think outside the box; Appendices.



Security Risks in Social Media TechnologiesSafe practices in public service applicationsAlan Oxley, Universiti Teknologi PETRONAS, MalaysiaChandos Publishing Social Media Series No. 8Security measures can be used by management, IT staff, and users in participatory/collaborative service provision within the public sector. Security Risks in Social Media Technologies explores this use. Topics are targeted, and issues raised and lessons learnt are analyzed. The book helps the reader understand the risks posed by relevant Web 2.0 applications and gives clear guidance on how to mitigate those risks. The body of the book is concerned with social media, the dominant Web 2.0 technology associated with security in the public sector, and is structured into eight chapters.

CONTENTSWeb 2.0 and social media; Non-frivolous uses of social media in the public sector; Security threats to social media technologies; Security controls applied to the participation–collaboration pattern; Acceptable use practices; Participation and collaboration in K-12 schools; Mitigating the risks of identity theft and malware; Conclusion.



Managing Social Media in LibrariesFinding collaboration, coordination, and focusTroy Swanson, Moraine Valley Community College, USAChandos Publishing Social Media Series No. 9Managing Social Media in Libraries explores the developing information environment, the collaboration among library organizations, and the ways social media may convert the loose connections between library staff members. The book takes librarians beyond the mechanics of using social media, and establishes a framework to move library managers and leaders toward making social media effective.

CONTENTSWhere have we been with social media? Library organizations as loosely-coupled systems; Social media in loosely-coupled systems; Defining a purpose; Connecting social media tools to the organization; Integrating with standard websites; Leadership: Big ideas do not have to be that big.



The Plugged-In ProfessorTips and techniques for teaching with social mediaEdited by Sharmila Ferris and Hilary Wilder, William Paterson University of New Jersey, USAChandos Publishing Social Media Series No. 6New technologies are transforming the way students work. The Plugged in Professor provides a timely and exceptional resource for using social media and other new technologies to help college students meet both general and discipline-specific objectives. The title covers techniques built around well-known social networking technologies, as well as other emerging technologies such as mobile phone and tablet apps. With a practical focus and reader-friendly format, this book shows educators how to apply techniques in each technology, and includes clear student learning objectives, step-by-step directions, observations and advice, and supplemental readings and resources.

CONTENTSPart 1 Writing, research, and information fluency: Writing for Wikipedia. Part 2 Communication and collaboration. Part 3 Critical thinking and creativity. Part 4 Integrative learning.



Public Interest and Private Rights in Social MediaEdited by Cornelis Reiman, Reiman and Co., AustraliaChandos Publishing Social Media Series No. 3The contributors provide sound guidance on social media and society, specifically, the use of social media in the corporate sector and academia, as well as the rising influence of social media in garnering public and political opinion worldwide. Legal implications of social media are also explored. Unique perspectives on social media usage, as well as associated challenges for people in developed and developing countries alike are brought together.

CONTENTSSocial media growth and global change; Flash rob or protest movement: The First Amendment and regulating online calls to action; World justice – the rule of law around the world; Default metaphysics – social networks and the self; A service-oriented approach to public sector social media strategy; Social media in the humanitarian space; Social media: The new tool in business education; Social media: Does it generate the continuum of transparency in organisations? Social media: Blessing or curse? – a business perspective; Improving the customer experience: How social media can make a difference; The uses and accuracy of social analytics data and platforms; Altruism – a valuable dimension of the digital age.



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From Science 2.0 to Pharma 3.0Semantic search and social media in the pharmaceutical industry and STM publishingHervé Basset, Science Intelligence, France, David Stuart, King’s College London, UK and Denise Silber, BASIL Strategies & Doctors 2.0 TM & You, FranceChandos Publishing Social Media Series No. 7

‘I can only highly recommend reading this book by Hervé Basset for a better understanding of the challenges of social media.’

Jean-Philippe Accart, Blogger

Science 2.0 uses the resources of Web 2.0 to communicate between scientists, and with the general public. Web 3.0, in turn, has brought disruptive technologies such as semantic search, cloud computing and mobile applications into play. This book examines these developments, discussing the best and worst of Web 2.0 in science communication and health.

CONTENTSPart 1 From science 2.0 (2000-2010); The web 2.0 revolution, and the promise of science 2.0: The web as a platform: Web services, the cloud, and the app; The network as a science platform; Harnessing collective intelligence; Collective science; Data as the ‘next Intel Inside’; Open science data; The state of Science 2.0; A reluctance to change; Scepticism and the promise of Science 2.0; The lack of a supportive environment. Part 2 To Pharma 2.0: Health 2.0 and beyond: 2.0 becomes Social Media; Big promises: Is there gold? Leading health 2.0 and social media sites and applications; The digital Pharma: The pharma industry adopts; Social attempts; 5 top stories; The digital Pharma influence; The industry watches; The industry remains cautious (the dark face of SoMe). Part 3 To Pharma 3.0 (2010-): Semantic search in Life Sciences: Semantic? What’s this? What do researchers expect; A survey of biomedical semantic interfaces; The future will be semantic; The semantic for Pharmas; Enterprise 2.0 and web 2.0: Enterprise 2.0; MS SharePoint 2010; And the next revolutions are? Next 3.0: Science 3.0; Pharma 3.0; Big STM 3.0; Conclusion.



Web 2.0 and LibrariesImpacts, technologies and trendsEdited by Dave Parkes and Geoff Walton, Staffordshire University, UKChandos Information Professional Series

‘…a useful book that has come just at the right time.’Bulletin des Bibliothèques en France

CONTENTSPart 1 Place: The changing teaching and learning environment; Transforming the library – e-books and e-buildings. Part 2 People: Online social networking, the e-learning holy grail? E-Learning models: A Web 2.0 approach to staff development in higher education. Part 3 Technology: A deployment strategy for maximising the impact of institutional use of Web 2.0; Emerging technologies for learning. Part 4 Conclusion: Meeting the challenge.



Social Media for AcademicsA practical guideEdited by Diane Rasmussen Neal, University of Western Ontario, CanadaChandos Publishing Social Media Series No. 2

‘A refreshing take on using social media in education.’Innovative Practice in Higher Education

This book provides an overview of social media technologies in the context of practical implementation for academics, guided by applied research findings, current best practices, and the author’s successful experiences with using social media in academic settings.

CONTENTSPart 1 The nuts and bolts of social media for academics: Blogging your academic self: The what, the why and the how long? Non-academic and academic social networking sites for online scholarly communities; Research and teaching in real time: 24/7 collaborative networks; Locating scholarly papers of interest online; Tracking references with social media tools: organizing what you’ve read or want to read; Pragmatics of Twitter use for academics: Tweeting in and out of the classroom; The academy goes mobile: an overview of mobile applications in higher education. Part 2 Putting social media into practice: Incorporating web-based engagement and participatory interaction into your courses; When good research goes viral! Getting your work noticed online; Who is the ‘virtual’ you and do you know who’s watching you? Social media for academic libraries; Learning social media: Student and instructor perspectives.



Social InformationGaining competitive and business advantage using social media toolsScott Brown, Social Information Group, USAChandos Publishing Social Media Series No. 1Social Information is a must-have book for competitive and business researchers in any discipline including librarians, information professionals, intelligence analysts, students and marketing personnel, and explores how more ‘traditional’ resources can be complimented by social media tools. The book outlines different categories of social tools, competitive and business applications of these tools, and provides example searches with screenshots. The book provides concrete search examples, as well as strategies and approaches for searching social tools that may be available today or that may emerge tomorrow. Readers will learn ways to quickly develop new search strategies as new tools and features emerge.

CONTENTSA brief history of business and competitive information, and the rise of social tools; Social networks; Blogs and microblogs; Video, audio and images; Social search engines; The future of social information.



Digital Dialogues and Community 2.0After avatars, trolls and puppetsEdited by Tara Brabazon, University of Bolton, UKChandos Publishing Social Media Series No. 4Digital Dialogue and Community 2.0: After avatars, trolls and puppets explores the communities that use digital platforms, portals, and applications from daily life to build relationships beyond geographical locality and family links. The book provides detailed analyses of how technology realigns the boundaries between connection, consciousness and community.

CONTENTSIntroduction: New imaginings. Part 1 Communities, exiles and resistance: The inevitable exile: A missing link in online community discourse; Call it hyper activism: Politicising the online Arab public sphere and the quest for authenticity and relevance; What’s in a name? Digital resources and resistance at the global periphery; I have seen the future, and it rings. Part 2 Structures for sharing; Strangers in the swarm; Status (update) anxiety: Social networking, Facebook and community; Becoming Mireila: A virtual ethnography through the eyes of an avatar; Taste is the enemy of creativity: Disability, YouTube and a new language. Part 3 Professions, production, consumptions: The sound of a librarian: The politics and potential of podcasting in difficult times; The invisible (wo)man; The impact of the video-equipped DSLR; Why media literacy is transformative of the Irish education system: A statement in advocacy; YouTube Academy. Part 4 Fandom, consumption and community: Live fast, die young, become immortal; All we hear is Lady-o Gaga: Popular Culture 2.0; Copyright and couture: The Comme il Faut experience; When community becomes a commodity; Conclusion: White men rule?



Do You Web 2.0?Public libraries and social networkingLinda Berube, Legal Deposit Advisory Panel, UK

Web 2.0 technology is a hot topic at the moment, and public librarians in particular are beginning to feel the pressure to apply these tools. Indeed, Web 2.0 has the potential to transform library services, but only if the policy and strategy for those services are ready to be transformed. The author not only reviews these tools and provides practical advice and case studies on how they can be applied in the public library setting, but also recommends the policies and business cases that begin to create a new strategy for public libraries.

CONTENTSPart 1 Public libraries and social networking: Can we Web 2.0? Public libraries and digital climate change; Web 2.0 ethos: Hive mind and the wisdom of the crowd. Part 2 Web 2.0 tools and the librarians who love them: An overview: Do you Web 2.0? A round-up of Web 2.0 in public libraries. Part 3 By increment and revolution: Libraries getting to Web 2.0: A tale of one country. Part 4 ‘Tilling the soil, seeding the ideas’: The Web 2.0 business case: Introducing Web 2.0; Exceeding your stretch: A conclusion.



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Building Your Library Career with Web 2.0Julia Gross, Edith Cowan University, AustraliaChandos Information Professional SeriesThis readable guide builds on the solid foundation of previous library career books. The social networking tools described will supplement the traditional methods of career development. Chapters provide advice and practical examples, showing how to use Web 2.0 technologies in our careers including: ways to enhance your skills; building professional networks; developing a positive online presence.




Crisis Information ManagementCommunication and technologiesEdited by Christine Hagar, Dominican University, USAChandos Information Professional SeriesThis book explores the management of information in crises, particularly the interconnectedness of information, people, and technologies during crises. Natural disasters, such as the Haiti earthquake and Hurricane Katrina, and 9/11 and human-made crises, such as the recent political disruption in North Africa and the Middle East, have demonstrated that there is a great need to understand how individuals, government, and non-government agencies create, access, organize, communicate, and disseminate information within communities during crisis situations. This edited book brings together papers written by researchers and practitioners from a variety of information perspectives in crisis preparedness, response and recovery.

CONTENTSThe effects of continual disruption: Technological resources supporting resilience in regions of conflict; Law enforcement agency adoption and use of Twitter as a crisis communication tool; Promoting structured data in citizen communications during disaster response: An account of strategies for diffusion of the ‘Tweak the Tweet’ syntax; Heritage matters in crisis informatics: How information and communication technology can support legacies of crisis events; Information needs and seeking during the UK 2001 foot-and-mouth crisis; The Ericsson Response – a ten year perspective: In the light of experience; Information systems in crisis; Community media and civic action in response to volcanic hazards; Public libraries and crisis management: Roles of public libraries in hurricane/disaster preparedness and response; Academic libraries in crisis situations: Roles, responses, and lessons learned in providing crisis-related information and services.



News Search, Blogs and FeedsA toolkitLars Vage, Mid Sweden University and Lars Iselid, Umeå University, SwedenChandos Information Professional SeriesNews Search, Blogs and Feeds addresses both the needs of professionals, with a strategic need of monitoring the surrounding world, and users, with a need to find the best news sources, monitoring services and news search strategies. This practical handbook provides an analysis of readily available tools including the use of social networks for news discovery and commercial news search databases. It is an essential reference for information professionals in this field as well as librarians and library and IT managers.

CONTENTSIntroduction: The nature of news search; Free news search; Professional news search services; News monitoring services; Evaluating news search tools; Keeping track of the blogosphere; The power of RSS; News discovery via social networking tools; Concluding remarks.



Why Blog?Motivations for bloggingSarah Pedersen, The Robert Gordon University in Aberdeen, UKChandos Information Professional SeriesCONTENTSWhat is a blog and who is blogging? Blogging to blow off steam, make your opinions heard and influence others - such motivations are particularly popular amongst male bloggers and filter bloggers; Blogging for me - the blog as a diary - what is the difference between offline diaries and blogs? Blogging for friends - blogging for family and friends; blogging to make friends; The blog as therapy - women and blogging for validation; Blogging for profit - financial motivations for blogging; blogs into blooks; The blog as citizen journalism - bloggers who see themselves as the fifth estate, keeping an eye on the fourth; the merging of blogging and mainstream journalism.



Web 2.0 Knowledge Technologies and the EnterpriseSmarter, lighter and cheaperPaul Jackson, Edith Cowan University, AustraliaChandos Information Professional Series

‘For any manger who wants to understand the full potential value of Web 2.0 rather than just its basic capabilities, Web 2.0 Knowledge Technologies and the Enterprise is a recommended read.’

Library Review

CONTENTSWeb 2.0 tools and context; The modern business environment; From purpose to space; From space to function; From function to use; Putting it together; Conclusion.



The Host in the MachineExamining the digital in the socialAngela Thomas-Jones, Murdoch University, Australia

‘This book will be of interest to many readers who appreciate serious but accessible texts on popular culture and our co-existence in modern society with omnipresent technologies.’


CONTENTSBirth: Name/age/education/status update: Creating a digital presence; All a twitter: Celebrities and social networking. Life: Putting the social in social networks; (Net)Working: Online social networks and the New Economy. Death: You’ve been poked: Bullying, harassment and everyday undercurrents; Are we dead yet? Conclusion.



Building Library 3.0Issues in creating a culture of participationWoody Evans, Zayed University, United Arab EmiratesChandos Information Professional Series

‘...described professionally, in concrete terms and immediately relevant, even for the uninitiated.’

French LIS journal

CONTENTSPart 1 Basics: Library 2.0: The fundamentals; New library users. Part 2 The people’s web: Folksonomic exchanges: Authority of the people; Mobile life and QR Code; Second Life and other massively multi-user environments; Arphids: Promise and dangers. Part 3 Quality and mettle: Fundamentally good service.



Weblogs and LibrariesLaurel Clyde, University of Iceland, IcelandChandos Information Professional Series

‘This clearly written and well-organised book provides a useful and timely introduction to weblogs and their potential use in library and informational science settings.’

LTSN-ICS

CONTENTSAn overview of the weblog and blogging phenomenon; Weblogs as sources of current information; Finding weblogs; Weblogs in the field of library and information science; Weblogs created by libraries: The state of the art; Creating a weblog: The options; Managing the library weblog; Sources of information about weblogs.


hardback ISBN: 978 1 84334 096 6


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HUMAN RESOURCES

The Changing Role of the Human Resource Profession in the Asia Pacific RegionJayantee Saha, Aei4eiA, Australia and Chris Rowley, City University, UK and HEAD Foundation, SingaporeChandos Asian Studies Series No. 56The human resource (HR) profession has been on a long and challenging journey. Globalisation and sweeping policy changes have re-defined and re-aligned HR and its role. It is important for HR professionals to develop and become innovators in their respective industries. The Changing Role of the Human Resource Profession in the Asia Pacific Region is based on case-studies of retail, tourism, healthcare, security, education, and energy, spread across the greater Asia Pacific (AP) region. The book rests on the principle of the laws of attraction, that ‘thoughts become things’ and argues that acknowledging good human resource policies and practices can be a key influence on all aspects of an organisation. After an introduction, five chapters cover key topics: six major industries; changing HR practices across the AP; an insider’s view on best practices; the role of HR in sustaining growth across the AP; and a conclusion looking towards the future of HR in the Asian Pacific Region.

CONTENTSSix major industries across the AP: An overview; Like it or Loathe it: Changing HR landscapes across the APAC; Best HR practices: Insiders’ view; HR’s role in sustaining the growth of industries across the AP region; Conclusion: The way forward.



HR Due DiligenceMergers and acquisitions in ChinaChyeKok Ho, Monash University, Malaysia and ChinSeng Koh, The Knowledge Practise, China and SingaporeChandos Asian Studies Series No. 42CONTENTSAn overview; Cultivating affective relationships; Introducing HR due diligence; Conducting HR due diligence; Navigating beyond relationships; Managing integration.

190 pages 234 x 156mm (6 x 9) hardback 2011ISBN: 978 1 84334 657 9 E-ISBN: 978 1 78063 328 2USA ISBN: 978 0 85709 153 6


Managing People GloballyAn Asian perspectiveChris Rowley and Wes Harry, Cass Business School, UKChandos Asian Studies Series No. 35CONTENTSIntroduction: HRM context, development and scope; Employee resourcing; Employee rewards; Employee development; Employee relations; Conclusion; Appendices.



Globalization, Flexibilization and Working Conditions in Asia and the PacificEdited by Sangheon Lee, Conditions of Work and Employment Programme of the International Labour Office, UK and Francois Eyraud, ILO Turin Training Center, ItalyChandos Asian Studies Series No. 20CONTENTSPart 1 Labour market changes, workers’ voice, and labour regulations: Globalization, institutional reforms and workers: Changes and outcomes; Trade union rights and trade competitiveness: Asia in a global context; The regulation of working conditions in Asia and the Pacific: flexibility, fragmentation and workers’ rights. Part 2 Flexibilization and non-standard employment: Australia: Institutional changes and workforce fragmentation; Japan: The resilience of employment relationships and the changing conditions of work; The Republic of Korea: From flexibility to segmentation. Part 3 Economic pressures and the changing quality of work: Indonesia: The search for alternatives; The Philippines: Changes at the workplace; Thailand: Globalization and unprotected workers. Part 4 Transition and employment conditions: China: Economic transition, employment flexibility and security; Vietnam: Workers in transition.



Expatriates in AsiaBreaking free from the colonial paradigmScott Hipsher, Fort Hays State University’s program in China, ChinaChandos Asian Studies Series No. 17222 pages 234 x 156mm (6 x 9) hardback 2008ISBN: 978 1 84334 422 3 E-ISBN: 978 1 78063 246 9£82.50/US$135.00/€100.00

paperback ISBN: 978 1 84334 421 6


Globalisation and Work in AsiaEdited by John Burgess and Julia Connell, University of Newcastle, AustraliaChandos Asian Studies Series No. 4342 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 217 5 E-ISBN: 978 1 78063 244 5


GENERAL BUSINESS ISSUES IN ASIA

The Glass Ceiling in Chinese and Indian BoardroomsWomen directors in listed firms in China and IndiaAlice de Jonge, Monash University, AustraliaChandos Asian Studies Series No. 60This book is about the presence, role and status of women on the boards of listed firms in India and China and is written amongst increasing awareness of the need to ensure at least a minimum level of gender equality in corporate positions of power and the costs of failing to do so.

CONTENTSLiterature Review: The position of women as viewed by those who analyse corporate governance and corporate affairs in Asia; Methodology: Calculating the presence of women in the Indian/Chinese boardroom; Talking to women directors about their role; Results One: How many women in how many boardrooms? Results Two: What women say about the boardroom in India and China; Conclusion: Prospects for the future of gender equality in the Indian/Chinese boardroom.

200 pages 234 x 156mm (6 x 9) hardback Q4 2014ISBN: 978 1 84334 617 3 E-ISBN: 978 1 78063 343 5USA ISBN: 978 0 85709 165 9


Globalization, Change and Learning in South AsiaEdited by Shaista Khilji, George Washington University, USA and Chris Rowley, City University, UKChandos Asian Studies Series No. 54Globalization has changed business the world over. Financial crises in the West and parts of Asia have triggered a search for new models and ways of doing business. South Asia offers a novel perspective on these issues, both from an intra-Asia and international standpoint. Globalization, Change and Learning in South Asia is an edited collection focussing on analysis and review of contemporary business practices in South Asia.

CONTENTSCulture; Corporate social responsibility and sustainability; Business ethics; Management practices; South Asian Diaspora; Gender issues in south Asia.



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Securing the Safety of Navigation in East AsiaLegal and political dimensionsEdited by Shicun Wu, National Institute for South China Sea Studies, China and Keyuan Zou, University of Central Lancashire, UKChandos Asian Studies Series No. 58Securing the Safety of Navigation in East Asia identifies salient issues for academic debate, and further explores those that have practical implications for the safety of navigation in East Asia.

CONTENTSPart 1 Introduction: Safety of navigation in East Asia: Seeking a cooperative mechanism. Part 2 international legal framework: Implications for East Asia: Navigating the currents of legal regimes and realpolitik in East Asia’s maritime domain; Compulsory pilotage and the law of the sea: Lessons learned from the Torres Strait; Navigational rights and marine scientific research: A further clarification? Part 3 safety of navigation from national perspectives: South Korea and the safety of navigation: Uncertainty derived from undefined fences; A Japanese researcher’s perspective on maritime navigation; Freedom of navigation and peaceful uses of the seas: UNCLOS, Chinese perspectives and personal thoughts; Foreign military activities in the EEZ: Preliminary views from Malaysia; Singapore’s South China Sea policy: Implications for the freedom and safety of navigation. Part 4 Navigational issues in the South China Sea: Cooperative mechanism for safety and security of navigation and ocean governance in the South China Sea; Rethinking the coastal states and user states’ interests in the South China Sea: bridging the perception gap and sharing the responsibilities; Cross- strait cooperation on search and rescue in the Taiwan Strait and its implication for the South China Sea; The use of PSSAs in the South China Sea; Towards a mandatory port state control system in the South China Sea.



Asia in the Global ICT Innovation NetworkDancing with the tigersEdited by Giuditta De Prato, Daniel Nepelski, European Commission, Directorate-General JRC and Jean Simon, JPS Public Policy, Sevilla, SpainChandos Asian Studies Series No. 51Asia in the Global ICT Innovation Network takes a close look at the information and communication technologies (ICTs) landscape, not only in two BRICS countries, India and China, but also in South Korea and Taiwan.

CONTENTSPart 1 IT in emerging economies: Chindia: Information and communications technology sector in India; China. Part 2 The return of the dragons: South Korea; Taiwan; Part 3 Networks of ICT technology and innovation: Internationalization of ICT R&D: a comparative analysis of Asia, the EU, Japan, the U.S., and the RoW; Asia in the global ICT R&D network; Assessing India as a technology and innovation cooperation partner.



The Private Sector’s Role in Poverty Reduction in AsiaScott Hipsher, Fort Hays State University’s program in China, ChinaChandos Asian Studies Series No. 47The Private Sector’s Role in Poverty Reduction in Asia argues that the best way to create sustainable projects is to create win-win situations where both private companies and individuals working their way out of poverty can benefit. The book provides a practical guide for managers and individuals working in the private sector in the least developed areas of Asia to help make a difference to the lives of others.

CONTENTSPrivate sector’s role in poverty reduction; Development: One size does not fit all; Environmental conditions in Asian developing economies; Business strategies and practices in developing economies; Asian success stories; China; Vietnam; Thailand; Cambodia; Laos PDR; Island Southeast Asia (Indonesia and the Philippines); South Asia; Central Asia: Afghanistan, Kazakhstan, Kyrgyz Republic, Mongolia, Tajikistan, Turkmenistan and Uzbekistan; Myanmar/Burma; Creating sustainable win-win situations.



Succeed or SinkBusiness sustainability under globalisationChris Rowley, City University, UK, Jayantee Saha and David Ang, Singapore Human Resources Institute (SHRI), SingaporeChandos Asian Studies Series No. 43Aimed at business strategists, policy makers, researchers and adult learners, this book has an Asian perspective on business sustainability and is about understanding how recent developments and future actions in one part of the world will have a global impact. The book magnifies the concept of so-called ‘globalisation’ and examines the topic of business sustainability from a broad and integrated approach to business: encapsulating people, prosperity and the planet.

CONTENTSIntroduction: Setting the context of business sustainability and globalisation; The depths and heights of business sustainability; Business sustainability in practice: Case studies and examples; The challenges and the future for business sustainability; Towards a business sustainability future; Conclusion: Business sustainability is beyond just lasting.



Business Strategy and Corporate Governance in the Chinese Consumer Electronics SectorHailan Yang, Shandong Jianzhu University, China and Stephen Morgan, University of Nottingham, UKChandos Asian Studies Series No. 41This book analyses how China’s firms in the consumer electronics (CE) sector have developed their business strategy and corporate governance during the reform process. The CE sector is one of China’s most important and dynamic manufacturing sectors. As one of the earliest market-oriented sectors after 1978, its experience illustrates the adoption of the Western model of management in China. This is the first book to analyse the link between business strategy, corporate governance and performance of firms, explicitly comparing state-, collective-, and privately-owned firms.

CONTENTSIntroduction to strategy, corporate governance and corporate reform; Business strategy and corporate governance: Theoretical and empirical perspectives; The economic background in China; Business strategies in the focal companies; Ownership structure and the characteristics of the board in the focal companies; Links between institutions, business strategies and corporate governance; Conclusions; Bibliography.



Female Entrepreneurship in East and South-East AsiaOpportunities and challengesPhilippe Debroux, Soka University, JapanChandos Asian Studies Series No. 32CONTENTSIntroduction; The rising tide of entrepreneurship; Historical and current socio-political and economic context of female entrepreneurship; Evolution of the concept of female entrepreneurship and the reality of women-owned businesses; The institutional environment of female entrepreneurship; Women in the labour market; Public policy supporting female entrepreneurship; Results of the field survey; Conclusions.



Asian Business GroupsContext, governance and performanceMichael Carney, Concordia University, CanadaChandos Asian Studies Series No. 16340 pages 234 x 156mm (6 x 9) hardback 2008ISBN: 978 1 84334 244 1 E-ISBN: 978 1 78063 239 1


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The Multi-Dimensions of Industrial Relations in the Asian Knowledge-Based EconomiesEdited by Sununta Siengthai, Asian Institute of Technology (A.I.T.), Thailand, John Lawler, University of Illinois, USA, Chris Rowley, City University, UK and Hiromasa Suzuki, Waseda University, JapanChandos Asian Studies Series No. 31288 pages 234 x 156mm (6 x 9) hardback 2010ISBN: 978 1 84334 264 9 E-ISBN: 978 1 78063 243 8


Trends in Mobile Technology and Business in the Asia-Pacific RegionEdited by Youngjin Yoo, Temple University, USA, Jae-Nam Lee, Korea University, Korea and Chris Rowley, City University, UKChandos Asian Studies Series No. 18280 pages 234 x 156mm (6 x 9) hardback 2008ISBN: 978 1 84334 224 3 E-ISBN: 978 1 78063 238 4


The Economic Relations Between Asia and EuropeOrganisation, trade and investmentEdited by Bernadette Andreosso-O’Callaghan, University of Limerick, Ireland, Jean-Pascal Bassino, Australia National University, Australia, Sam Dzever, Institut National des Telecommunications and Jacques Jaussaud, University of Pau, FranceChandos Asian Studies Series No. 11264 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 311 0 E-ISBN: 978 1 78063 241 4


The Nature of Asian FirmsAn evolutionary perspectiveScott Hipsher, Fort Hays State University’s program in China, China, Songporn Hansanti, Kasetsart University and Suthinan Pomsuwan, Bangkok University, ThailandChandos Asian Studies Series No. 8228 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 294 6 E-ISBN: 978 1 78063 240 7


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ChinaTrade, foreign direct investment, and development strategiesYanqing Jiang, Shanghai International Studies University, ChinaChandos Asian Studies Series No. 63Trade and foreign direct investment (FDI) play a crucial role in shaping China’s development strategies. The development of China’s economy creates strong pressures for continuous restructuring. China therefore explores how trade and FDI affect China’s development strategies regarding the process and pattern of restructuring. The book aims to provide the reader with findings that shed new light on the related issues and problems. The first chapter introduces the topics, and subsequent chapters enter into theoretical discussion and empirical analysis of trade, FDI, and development strategies, followed by a concluding final chapter.

CONTENTSUnbalanced development in China; Foreign trade and its potential effects on development; Foreign direct investment and its potential effects on development; Economic change and restructuring; Dual economy and development strategies; Static and dynamic comparative advantages; Transaction efficiency and patterns of specialization; Economies of scale and Industrial agglomeration; Knowledge-based development strategy and knowledge economy; Environmental factors and sustainable development.

200 pages 234 x 156mm (6 x 9) hardback Q3 2014ISBN: 978 1 84334 762 0 E-ISBN: 978 1 78063 443 2


Performance, Risk and Competition in the Chinese Banking IndustryYong Tan, University of Huddersfield, UKChandos Asian Studies Series No. 64Due to the financial crisis around the world, stability of the banking sector is critical. Several rounds of banking reforms in China have aimed to improve performance and competition, and Performance, Risk and Competition in the Chinese Banking Industry provides a comprehensive analysis of performance, risk, competition and their relationships in the Chinese banking industry.

CONTENTSThe evolution, reform and development of Chinese banking sector; Corporate governance of Chinese banking sector; The risk management and performance in Chinese banking sector; The competition in Chinese banking sector; Future development of Chinese banking sector.



China’s Venture Capital MarketCurrent legal problems and prospective reformsLin Zhang, Korea University Law School, South KoreaChandos Asian Studies Series No. 53The venture capital market in China has been developing for 20 years. China’s Venture Capital Market addresses this important topic and argues for further improvements in legal frameworks for venture capital in China.

CONTENTSThe profile of China’s venture capital market; Fundraising of Chinese venture capital: Legal problems and reform measures: Commercial bank law of the PRC; Insurance law of the PRC; Provisional regulation of national social security funds; Mutual funds law of the PRC; Reform measures; Operation of Chinese venture capital: Legal problems and reform measures: Partnership Enterprises Law of the PRC; Tax law of the PRC; Reform measures; Exit of Chinese venture capital: Legal problems and reform measures: Listing rules of SME Board of China; Provisional regulation for foreign investors to acquire Chinese domestic enterprises; Reform measures; Conclusion: How long will it take for reform to take place in China?



The Changing Landscape of China’s ConsumerismEdited by Alison Hulme, Goldsmiths College, University of London, UKChandos Asian Studies Series No. 62Consumerism in China has developed rapidly. The Changing Landscape of China’s Consumerism looks at the growth of consumerism in China from both a socio-economic and a political/cultural angle.

CONTENTSIntroduction: Iron rice bowls and plastic money: The push and pull of consumerism’s rise in capitalist/communist China. Part 1 Changing socio-economic trends in Chinese consumerism: Unleashing the reserve army of consumers: Social and consumption trends of the past decade in China; Conspicuous consumption amongst China’s new middle class: The importance of being ‘cultured’; Dolce and Banana – a Shanzhai creator’s manual: Production and consumption of fake in contemporary China; Mao’s children are wearing fashion: An exploration of post-socialist consumption of femininity. Part 2 The politics of Chinese consumerism: The neo-Confucian consumer: Chinese philosophical perspectives on consumerism; Consumption through models: The Spirit of ‘model soldier’ Lei Feng in post-modernity; Learning to consume Tibet: China and the new tourism; A Tip on How to Make a Love/hate Relationship Work: Selling Advertising ‘with Chinese Elements’; Conclusion.



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China’s Foreign PolicyConcepts, strategy, and diplomacyJaewoo Choo, Kyung Hee University, KoreaChandos Asian Studies Series No. 61China is becoming increasingly salient for the international community. China’s Foreign Policy offers a panorama of what China’s foreign policy is all about. China is unique in its handling of diplomacy, a characteristic once referred to as the ‘bamboo curtain’. This curtain still hangs around the Chinese foreign policy circle, obscuring transparency in the decision making process and predictability of China’s behaviour in relation to the world. The book consists of a number of chapters on key aspects of China’s foreign policy, including China’s perception of the world and the role of ideology in Chinese foreign policy, as well as institutions and decision-making processes, principles, key concepts, strategies and economic diplomacy.

CONTENTSChina’s perception of the world; Role of ideology in Chinese foreign policy; Actors; Institutions and decision-making process; Principles; Key concepts; Strategies; and Economic diplomacy.



Inside China’s Legal SystemChang Wang, China University of Political Science and Law and Nathan Madson, Thomson Reuters, USAChandos Asian Studies Series No. 55China’s legal system is vast and complex, and robust scholarship on the subject is difficult to obtain. Inside China’s Legal System provides readers with a comprehensive look at the system including how it works in practice, theoretical and historical underpinnings, and how it might evolve.

CONTENTSJustice with a Chinese face. Part 1 Rule by law vs. rule of law: The party; Socialist legal system; Legal, illegal and extralegal. Part 2 Historic views: Confucianism; Legalism; Law and punishment in Imperial China; Extraterritoriality; Hidden rules of Chinese society; The Introduction of Mr. Democracy; Revolutions and their legacies. Part 3 The players: Party officials; Judges; Prosecutors; Law enforcement officers; Lawyers; Legal academics; Right activists. Part 4 Case studies: Petition; Civil law; Criminal law; Administrative law; International law. Part 5 Comparative studies: Checks and balances; Separation of powers; Due process; Equal protection; Freedom of speech; Freedom of religion; Conclusion: On the road towards the rule of law.



China’s Capital MarketsYong Zhen, Beijing Normal University, ChinaChandos Asian Studies Series No. 52

Capital markets in China include stock, bond, futures and other derivatives, as well as the private equity market. China’s Capital Markets is the first book to systematically study China’s capital markets, examining its evolution, policies, reforms, current situation and challenges. Following an introduction to China’s capital markets and economic growth, the book moves on to cover further capital markets in China, including: the banking system, mergers and acquisitions, and valuation adjustment mechanisms, before concluding with a discussion of the opening up and internationalization of China’s capital markets.

CONTENTSChina’s private equity market; Stock market; Bond market; Futures market and other derivative markets; Investors in China’s capital markets; Mergers and acquisitions in China’s capital markets; Valuation adjustment mechanism; The opening up and internationalization of China’s capital markets.



Solving Disputes for Regional Cooperation and Development in the South China SeaA Chinese perspectiveShicun Wu, National Institute for the South China Sea Studies, ChinaChandos Asian Studies Series No. 49This book discusses the South China Sea dispute from a Chinese perspective with regards to history, law, international politics, the economy, diplomacy and military affairs. Not only does it detail China’s official position on the sovereignty and maritime disputes in the South China Sea, but also provides analyses of the related factors influencing the origin and development of these disputes.

CONTENTSChina’s sovereignty claims over the Nansha Islands: Historical evidence; China’s sovereignty claims over the Nansha Islands: A legal perspective; China’s dispute with Vietnam over the Nansha Islands; China’s dispute with the Philippines over the Nansha Islands; China’s dispute with Malaysia and Brunei over the Nansha Islands; Recent developments in the South China Sea and regional cooperation.



Yunnan-A Chinese Bridgehead to AsiaA case study of China’s political and economic relations with its neighboursTim Summers, Chinese University of Hong Kong, Hong KongChandos Asian Studies Series No. 50The Chinese Government’s five-year strategy for social and economic development to 2015 includes the aim of making the southwestern province of Yunnan a bridgehead for ‘opening the country’ to southeast Asia and south Asia. Yunnan-A Chinese Bridgehead to Asia traces the dynamic process which has led to this policy goal, a process through which Yunnan is being repositioned from a southwestern periphery of the People’s Republic of China to a ‘bridgehead’ between China and its regional neighbours.

CONTENTSIntroduction: Why Yunnan? China in a changing world; Yunnan’s history in regional perspective; Repositioning Yunnan: Ideas and policy; Yunnan and regional institutions; Infrastructure development; From border trade to ‘going out’; Conclusion.



Internet Law in ChinaGuosong Shao, Nanjing University of Finance and Economics, ChinaChandos Asian Studies Series No. 46A comprehensive, structured, and up-to-date introduction to the law governing the dissemination of information in a computer-mediated world in China, Internet Law in China stresses the practical applications of the law that are encountered by all individuals and organizations in Chinese cyberspace, but always in the light of theoretical underpinnings. Among the overarching topics treated in the Chinese context are the following: intellectual property protection in cyberspace; privacy of communication and data privacy; electronic contract forming and electronic signature; personal, domestic and international jurisdiction; and free expression in cyberspace.

CONTENTSThe Chinese legal system; Regulating the Internet; Internet speech; Privacy interests; Proprietary interests.



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Vertical Specialization and Trade Surplus in ChinaWang Wei, Tianjin University of Commerce, ChinaChandos Asian Studies Series No. 48Vertical Specialization and Trade Surplus in China aims to measure the level of Vertical Specialization (VS) in the Chinese manufacturing industry to provide a more accurate representation of China’s trade surplus, and gives empirical analysis on provinces and products with important VS activities in order to assess China’s trade value-added.

CONTENTSIntroduction: Trade surplus in China – vertical specialization and related issues; Vertical specialization trade patterns and China’s trade surplus; An analysis of the role of vertical specialization in the development of China’s trade surplus: Evidence from 2000–2007; Vertical specialization, FDI and China’s import–export imbalance; FDI and the processing trade in China: Based on vertical specialization; An empirical analysis of the relation between imports and exports of China’s foreign-invested enterprises based on vertical specialization; An empirical study of the relationship between the US FDI inflows and China–US bilateral trade imbalances: Based on vertical specialization; A cointegration analysis of the linkage between US exports to China and US imports from China based on vertical specialization; FDI, processing trade and China-Japan bilateral trade imbalance; An empirical analysis on transformation of China’s foreign trade development mode: Based on vertical specialization; Closing remarks: Rebalancing the Chinese trade.



Multinational Corporation Subsidiaries in ChinaAn empirical study of growth and development strategyJinghua Zhao, Central University of Finance and Economics, China, Jifu Wang, University of Houston, Vipin Gupta, California State University and Tim Hudson, Texas Tech University, USAChandos Asian Studies Series No. 45This comprehensive study examines the global strategies of multinational corporations (MNCs), the strategic evolution and the categories of their subsidiaries in China based on 150 MNCs. It is the first large-scale project of this nature to be conducted.

CONTENTSPart 1 Overview and conceptual building blocks: Introduction; Conceptual building blocks. Part 2 Theoretical background and methodology: Theoretical background; Empirical research on growth and development strategy. Part 3 Hypothesis testing and analysis: Strategic intent: Investment and competitive factors; Corporate and functional strategies. Part 4 Conclusions: Conclusions.



Doing Business Successfully in ChinaMona Chung, Deakin University, AustraliaChandos Asian Studies Series No. 39Despite the overwhelming importance of the Chinese economy to the success of Western economies, there has yet to be an examination of why Western companies have had difficulties in doing business with the Chinese. A significant barrier that companies have difficulty to overcome is the effective communication with their Chinese counter parts. This major impediment is caused by no understanding of the cultural differences between the Chinese and Western business cultures. This book offers the solution to this problem: the bi-cultural personnel.

CONTENTSCommunicating with Chinese by understanding them better; The Chung Model: A practical business example; Characteristics of the Chinese in commercial negotiations; A culturally sound entry strategy brings success; The mindset of culture and its impact; Mistakes to avoid in managing multicultural teams; Cultural obstacles to negotiations: New research in China; Eat, drink and may your business prosper; How to market products to Chinese consumers.



Truths and Half TruthsChina’s socio-economic reforms from 1978-2010Ferdinand Gul and Haitian Lu, Hong Kong Polytechnic University, Hong KongChandos Asian Studies Series No. 38CONTENTSReforms on: Population and employment; Social security system; Environmental protection; Anti-poverty campaign; Urbanization and rural development; Combat against corruption; Educational systems; Economic governance (trade, investment, banking and finance); Political, cultural, and societal change.



Development and Reform of Higher Education in ChinaHong Zhu and Shiyan Lou, Tianjin University of Commerce, ChinaChandos Asian Studies Series No. 40CONTENTSIntroduction to higher education in China; Higher education system and its evolution; Structure of higher education; Marketization of higher education; Internationalization of higher education; Conclusion and prospects.



Human Resources Management in ChinaCases in HR practiceEdited by Doug Davies, University of Canberra, Australia and Liang Wei, East China University of Science and Technology, ChinaChandos Asian Studies Series No. 36CONTENTSSuccession planning in the Chinese subsidiary of a multinational enterprise; Staffing issues in a furniture exporting organisation in Ningbo; Human resource problems at the US Vehicles motor factory in central China; Management and staffing at a start-up regional airlines company; Human resource problems during a merger and acquisition; The compensation system reform of the multi-purpose workgroup in a heat-treatment workshop; The balanced scorecard in the Credit Card Association of China; Staff turnover in a pharmaceutical and healthcare company; Staff retention in the hotel industry; Human resource problems in a high-tech business incubator; Staff retention, motivation and commitment at the China Electrical Components organisation; Remuneration and retention in a privately-owned technology company; Organisational change at a multinational gas corporation in Shanghai; Compensation strategies as a motivational and retention tool; Performance management at International Air Transport; Conclusion.



China 2020The next decade for the People’s Republic of ChinaEdited by Kerry Brown, Senior Fellow at Chatham House, UKChandos Asian Studies Series No. 34CONTENTSChina in 2020: The leadership and the Party; China 2020: International relations; The Chinese economy in the next decade; China’s military in 2020; China’s environment in 2020; China’s western regions 2020: Their national and global implications; China’s rule of law; China’s ‘soft power’ development by 2020.



Post-Acquisition Management in ChinaYi He, Yi & Hong Business Consulting (Shanghai) Co. Ltd, ChinaChandos Asian Studies Series No. 30CONTENTSTheoretical perspectives of acquisition management; Post-acquisition management and performance; Research methods; Rationales of acquisitions in China; The nature of post-acquisition changes; Post-acquisition change process and performance; Post-acquisition management and performance: a closer look; Survey findings; Conclusion. Recommendations for management and government policy.



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WTO Accession and Socio-Economic Development in ChinaEdited by Parikshit Basu and Yapa Bandara, Charles Sturt University, AustraliaChandos Asian Studies Series No. 29This book reviews how China’s accession to the WTO has impacted upon its education, environment, economic and social outcomes in recent years.

CONTENTSIntroduction: Socio-economic development in China – WTO accession and related issues. Education, environment and services: Reform of China’s economic system with WTO accession and its impact on tertiary education; The relationship between economic globalization and higher education internationalization in China; Green strategies for enhancing economic growth and ecological sustainability in Xinjiang province in China; Services in China: Prospects for growth and implications for Australia. Finance and accountancy: Trend and pattern of Foreign Direct Investment in China’s economic boom; FDI Spill overs - the strategy for Chinese economic development; The convergence of International Financial Reporting Standards in China: A view on the influence of political ideology on Chinese accounting profession; Accounting standards development in China. Socio-economic impacts: Socio-cultural challenges to economic growth in China – looking ahead; Community development in China: Problems and prospects; Concluding remarks.



Implementation of Changes in Chinese OrganizationsGroping a way through the darknessEdited by Ruth Alas, Estonian Business School, EstoniaChandos Asian Studies Series No. 26CONTENTSOrganizational changes in Chinese companies: The triangular model for dealing with organizational change; Chinese institutional context; Types of change in Chinese organizations; The process of implementation of change; Readiness to change; Ethnics and corporate social responsibility during changes; Chinese cases: Introduction to the case studies; Implication for managers.



The Chinese Consumer MarketOpportunities and risksEdited by Lei Tang, ESC Rennes School of Business, FranceChandos Asian Studies Series No. 27CONTENTSChinese consumer trends; The Chinese automobile market; The cosmetic sector in China; Chinese Internet consumer behaviour; The Chinese mobile value-added services market; The Chinese media market; The Chinese 3G market; The Chinese wine market; The Chinese real estate market; The Chinese pharmaceutical products market; The Chinese tourism market.



China-ASEAN Relations and International LawEdited by Zou Keyuan, Lancashire Law School, University of Central Lancashire, UKChandos Asian Studies Series No. 24CONTENTSPart 1 Introduction: History and development of contemporary China–ASEAN relations; Asian approaches and contributions to international law. Part 2 Compliance with and implementation of international law: Legal framework for the development of China–ASEAN relations; Law and economic integration; Law and cooperation for the Greater Mekong River sub-region; Law for the protection of the environment; Law tackling non-traditional security issues; Law governing the South China Sea issue. Part 3 Bilateral relations between China and individual ASEAN countries: China’s possible role in Myanmar’s national reconciliation.



The Private Sector and China’s Market DevelopmentZhikai Wang, Zhejiang University, ChinaChandos Asian Studies Series No. 21CONTENTSRural–urban industrial growth in the private sector: The case of Zhejiang province; The private sector and China’s market development: Case studies in Zhejiang and Jiangsu; Innovation and market transition at the regional level in China; Market transition and future developments in China’s private sector; The development of the private sector from the Jiangsu-Zhejiang model to the universal Chinese model; Market integration and the internationalisation of China’s private enterprises; Labour rights protection and the sustainable development of the private sector.



The Rapidly Transforming Chinese High-Technology Industry and MarketInstitutions, ingredients, mechanisms and modus operandiNir Kshetri, University of North Carolina-Greensboro, USAChandos Asian Studies Series No. 19

‘…useful reading for both economic and political analysis.’

Journal of Contemporary Asia328 pages 234 x 156mm (6 x 9) hardback 2008ISBN: 978 1 84334 464 3 E-ISBN: 978 1 78063 221 6


Managing Foreign Research and Development in the People’s Republic of ChinaThe new think-tank of the worldZheng Han, University of St. Gallen, SwitzerlandChandos Asian Studies Series No. 14CONTENTSLiterature review; The emerging market of China; Patterns of foreign R&D in China; Motivations and challenges of foreign R&D in China; Managing R&D professionals in China; Managing intellectual property rights; Managing cooperation with local universities; Conclusion and outlook.



The Role of China in Global Dirty Industry MigrationHaitian Lu, Consultant, Hong KongChandos Asian Studies Series No. 15CONTENTSDirty industry migration and environment: theories and application; Dirty industry migration globally and in China: an empirical study; Dirty industry migration under international law; Dirty industry migration under Chinese law; Corporate social responsibility and environmental citizenship in China; Conclusion.



The Rise of the DragonInward and outward investment in China in the reform period 1978-2007Kerry Brown, Senior Fellow at Chatham House, UKChandos Asian Studies Series No. 13CONTENTSA brief history of inward and outward investment in China; Statistics; China as a destination for foreign direct investment; China as an outward investor; Conclusion.

240 pages 235 x 156mm hardback 2008ISBN: 978 1 84334 351 6 E-ISBN: 978 1 78063 231 5£82.50/US$135.00/€100.00

paperback ISBN: 978 1 84334 481 0


China: Building an Innovative EconomyCeleste Varum, University of Aveiro, Portugal, Can Huang, United Nations University, The Netherlands and Joaquim Borges Gouveia, University of Aveiro, PortugalChandos Asian Studies Series No. 10152 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 148 2 E-ISBN: 978 1 78063 226 1


China


Long-Term Commitment, Trust and the Rise of Foreign Banking in ChinaQing Lu, University of Hull, UKChandos Asian Studies Series No. 9CONTENTSChina’s banking system and the central government’s regulation of foreign banks; Factors influencing the growth of foreign banks’ branches; Central government control over foreign banks’ customers in China; The development of foreign banks’ customers in China; Development of foreign banks in China; Case study: How did HSBC build trust with the Chinese government? Conclusion.



China and IndiaOpportunities and threats for the global software industryJohn McManus, University of Lincoln, UK, Mingzhi Li, Tsinghua University, China and Deependra MoitraChandos Asian Studies Series No. 3188 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 158 1 E-ISBN: 978 1 78063 234 6


Globalization and the Chinese Retailing RevolutionCompeting in the world’s largest emerging marketYong Zhen, Beijing Normal University, ChinaChandos Asian Studies Series No. 5300 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 279 3 E-ISBN: 978 1 78063 229 2


Labour Disputes and their Resolution in ChinaJie Shen, University of South Australia, AustraliaChandos Asian Studies Series No. 6178 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 180 2 E-ISBN: 978 1 78063 227 8


Strategic Challenges and Strategic ResponsesThe transformation of Chinese state-owned enterprisesJifu Wang, University of Houston, USAChandos Asian Studies Series No. 2232 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 222 9 E-ISBN: 978 1 78063 228 5


INDIA

The Political Economy of Corporate Responsibility in IndiaBimal Arora, Nottingham University, UKChandos Asian Studies Series No. 59The overall socio-economic development experience in India under different economic governance frameworks since the 1950s has given rise to a large number of interrelated concerns. However, all the institutional actors, including private sector corporations, have responded to these challenges in different ways. This book documents these experiences in the Indian context and identifies the scope and limitations of corporations to address such concerns.

CONTENTSIntroduction and political economy framework for analysing CSR; CSR in India: History and context; Contemporary CSR: An overview of initiatives; The drivers of CSR in India; Conclusion; Appendix 1: Overview of social, work and wage-related legislation; Appendix 2: Core labour standards and legislation; Bibliography.



Prospects of Regional Economic Cooperation in South AsiaWith special studies on Indian industryGordhan Saini, School of Management and Labour Studies, Tata Institute of Social Sciences, IndiaChandos Asian Studies Series No. 44This book is aimed at researchers and students at graduate and post-graduate level in the field of economics and international trade.

CONTENTSPart 1 Regional economic cooperation in South Asia: Regional trade agreements: Trends, taxonomy and motivation; Regional trade agreements in South Asia; Regional economic cooperation in South Asia: A literature review; Regional trade in South Asia: findings from three indices; Gravity analysis of South Asia’s free trade; What do GTAP evaluations reveal about regionalism in South Asia? Trade facilitation concerns in South Asia: The case of selected agro-food industries; The impact of the India-Sri Lanka FTA: Prospects for a comprehensive economic partnership agreement. Part 2 Special studies on Indian industry: The Hatch-Waxman Act and Indian pharmaceutical firms: An analysis; Non-tariff measures and their impact: India’s textiles and clothing exports; Cluster dynamics and performance in traditional industries: Critical review of lock, brassware and glassware industries in north India; Part 3 Conclusion: Conclusion.



Human Capital Management Challenges in IndiaRam Raghavan, TALENGENE, UKChandos Asian Studies Series No. 37Human Capital Management Challenges in India focuses on the Indian talent pool and identifies why companies are finding it difficult to identify, recruit, reward and retain talent. It provides an insight as to why companies find it difficult to retain talent by questioning certain fundamental assumptions held by organisations, such as the role of Human Resources.

CONTENTSThe fundamental shift; Is it strategic? Practical HR; Introduction to practical HR; Strategies to manage talent; Talent pool.



India’s Innovation BlueprintHow the largest democracy is becoming an innovation super powerGeorge Eby Mathew, Infosys, AustraliaChandos Asian Studies Series No. 33India’s Innovation Blueprint assesses the new economic climate in India, together with talent and entrepreneurship which are also making India a net supplier of innovation. It identifies gaps in the current innovation ecosystem and recommends a portfolio approach and calls for a National Innovation System (NIS) as a blueprint to fix the gaps.

CONTENTSThe tipping point eras; India’s place in the new world order; Enviable growth; Ground-breaking changes; Innovation foundation; Gargantuan opportunities and mindless pitfalls; Enhancing rural GDP through inclusive innovation; Formalising innovation through a national innovation system.



China and IndiaOpportunities and threats for the global software industryJohn McManus, University of Lincoln, UK, Mingzhi Li, Tsinghua University, China and Deependra MoitraChandos Asian Studies Series No. 3CONTENTSThe global software industry; China: A PESTEL analysis; India: a PESTEL analysis; China versus India – a SWOT perspective; Segmentation within the global software industry; Interrelationships in China and India’s software industries; Competitive position strategy; Pursuing competitive strategies; Marketing and customer-oriented strategies.



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JAPAN

Management Education in JapanNorio Kambayashi, Kobe University, Masaya Morita, Kansai University and Yoko Okabe, Kyoto Sangyo University, JapanChandos Asian Studies Series No. 12Based on a contextual model, this book examines whether the MBA education system in the Japanese business schools is useful for human resource development in Japanese firms and discusses the importance of developments of Japanese-specific methods of management education.

CONTENTSIntroduction: The contexts of management education in Japan; Curriculum in leading business schools in Japan; Japanese firms’ expectations to management education from the viewpoint of management; Students’ expectations to management education from the viewpoint of employees; Comparison on MBA holders’ careers/qualities between Japan and US why do some Japanese employees select to study in American business schools instead of Japanese ones? Management education in corporate universities; Comparisons of management education between these corporate universities and authentic universities; Conclusion summary and implications for practitioners and academics.



THAILAND

The Globalisation of Executives and EconomiesLessons from ThailandEdited by John Walsh, Shinawatra International University, ThailandChandos Asian Studies Series No. 1CONTENTSPart 1 Overview of Thailand and the Thai economy: The globalisation of Thai corporations and executives: The new generation; Globalisation and the evolution of business management and leadership in Thailand: Some observations; Consumer emancipation and economic development: The case of Thailand. Part 2 Crucial industrial sectors: Globalisation of the executive search industry in Thailand; Globalisation and the Thai educational system; Agro-industry competitiveness in Thailand under globalisation; Post-Tsunami recovery and the Tourist Authority of Thailand. Part 3 The legal, political and cultural environment of Thai business: The globalisation of Thailand – obstacles and solutions: A management perspective; Thai ICT policy and the globalising role of the internet; Below the line government: An initial investigation into Thai Rak Thai political marketing. Part 4 Globalisation of Thai consumers and firms: Technology and customer relationships in Thai financial services; Factors influencing Thai investors investing in fixed income funds; Professionalisation of sales in Thailand: A perspective on personal connections; Towards E-Government: A study of supplier attitudes towards the adoption of E-Auction procurement by the Metropolitan Electricity Authority of Thailand; The relationship is the brand: Sales reps and information for new service development in Thai life insurance; Cultural factors in ERP adoption: A Thailand-Europe comparison.



SOUTH KOREA

How The Underdog Korea Has Emerged from War to Economic PowerFrom ashes to flamesSang Nam, University of Victoria, CanadaChandos Asian Studies Series No. 57Korea has emerged from one of the poorest countries of the 1960s to an economic power within a few decades. Often called the miracle of the Han River, Korea’s rapid ascension to an economic power is one of the most remarkable ‘rags to riches’ stories in the history of modern economy. This book explores how Korea has turned the crises into opportunities and transformed herself into an ever-stronger economy in the 20th century.

CONTENTSA brief history; Ashes to flames; Korean excellence; Foreign companies in Korea; Current challenges: Challenges that Korean companies face in the global economy of the 21st century: How the Korean companies deal with the challenges; Into the future: What Korean companies need to do to become effective global leaders.



South KoreaChallenging globalisation and the post-crisis reformsEdited by Young-Chan Kim, Greenwich University, UK, Doo-Jin Kim, Frankfurt University, Germany and Young Kim, Graduate School of National Intelligence, KoreaChandos Asian Studies Series No. 23300 pages 234 x 156mm (6 x 9) hardback 2008ISBN: 978 1 84334 472 8 E-ISBN: 978 1 78063 251 3


Strategic Marketing Decision-Making Within Japanese and South Korean CompaniesYang-Im Lee, Royal Holloway, University of London and Peter Trim, Birkbeck College, University of London, UKChandos Asian Studies Series No. 22364 pages 234 x 156mm (6 x 9) hardback 2008ISBN: 978 1 84334 363 9 E-ISBN: 978 1 78063 250 6£82.50/US$135.00/€100.00

paperback ISBN: 978 1 84334 469 8


VIETNAM

The Transformation of Human Resource Management and Industrial Relations in VietnamAnne Vo, University of Wollongong, AustraliaChandos Asian Studies Series No. 28This essential reference reviews recruitment and selection, training and development, performance management and union relations in a sample of multi national companies (MNCs) and local firms in Vietnam. It addresses the transfer of human resources management (HRM) systems across borders and the transformation of HRM practices in Vietnam in the context of a developing and transitional economy.

CONTENTSVietnam as a transforming country; Recruitment and selection; Performance management; The reward system; Training and development; Industrial relations; Discussion and conclusions.



Guerilla CapitalismThe state in the market in VietnamLan Nguyen, International Finance Corporation (IFC), VietnamChandos Asian Studies Series No. 25

‘…an inspiring book that can be read from many angles… a must-read for anyone who is either curious or serious about business in Vietnam.’

Asia Policy

CONTENTSAnalytical background; The theoretical framework; Research methodology; An overview of Vietnamese history and culture; An overview of the Vietnamese economy in transition and the reform of state-owned enterprises; The institutional matrix and typical form of capitalism in Vietnam; Authority relations within Vietnamese SOEs; The industrial governance of SOEs; The management problems of the Vietnamese SOEs; Embedded materialism - The limitation of the incentive structure in Vietnamese SOEs; Policy implications; Summary and conclusions.



Vietnamese State Industry and the Political Economy of Commercial RenaissanceDragon’s tooth or curate’s egg?Adam Fforde, University of Melbourne, AustraliaChandos Asian Studies Series No. 7300 pages 234 x 156mm (6 x 9) hardback 2007ISBN: 978 1 84334 220 5 E-ISBN: 978 1 78063 253 7


Japan Thailand South Korea Vietnam

NEW


24/7 Reference, 2, 38, 41Abstracts and Abstracting, 54Academic and Professional Publishing, 3824/7 Reference, 2, 43, 47

Abstracts and Abstracting, 63Academic and Professional Publishing, 44Academic Branch Libraries in Changing Times, 6, 14Academic Librarianship, Publishing, and the Tenure Track, 21, 43Academic Libraries in the US and China, 4Academic Research Library in a Decade of Change, The, 7, 16Accidental Information Discovery, 29, 36Achieving Transformational Change in Academic Libraries, 4, 13Acquisitions Go Global, 7, 17, 64Active Learning Techniques for Librarians, 32Adolescent Novel, The, 28After the Book, 2, 37An Evaluation of the Benefits and Value of Libraries, 19An Overview of the Changing Role of the Systems Librarian, 6, 24Archives, 64Archives and Societal Provenance, 62ART of People Management in Libraries, The, 15, 24Asia in the Global ICT Innovation Network, 79Asian Business Groups, 79Australian Library Supervision and Management, 17

Becoming Confident Teachers, 23, 40Being the Best You Can Be, 70Bibliographic Information Organization in the Semantic Web, 61, 72Body Language and the First Line Manager, 70Brave New World of Publishing, The, 45Building a Digital Repository Program with Limited Resources, 50, 59Building a Successful Archival Programme, 64Building Bridges, 7Building Communities, 13, 74Building Library 3.0, 57, 77Building Your Library Career with Web 2.0, 23, 55, 77Bullying and Sexual Harassment, 70Bush, City, Cyberspace, 28Business Strategy and Corporate Governance in the Chinese Consumer Electronics Sector, 79

Cataloguing Outside the Box, 63Cataloguing Without Tears, 64Challenges of Knowledge Sharing in Practice, The, 68Changing Landscape of China’s Consumerism, The, 80Changing Role of the Human Resource Profession in the Asia Pacific Region, The, 78Characteristics of the Successful 21st Century Information Professional, 17, 25China, 80China 2020, 82China and India, 84China: Building an Innovative Economy, 83China’s Capital Markets, 81China’s Foreign Policy, 81

China’s Venture Capital Market, 80China-ASEAN Relations and International Law, 83Chinese Consumer Market, The, 83Chinese Librarianship in the Digital Era, 4, 55Classification in Theory and Practice, 64Collection Management, 17Combating Student Plagiarism, 34, 42Comprehensive Library Staff Training Programme in the Information Age, A, 17, 25Computers for Librarians, 54Concepts and Advances in Information Knowledge Management, 47, 65Consumption and management, 69Content Licensing, 59Continuing Professional Development, 26Convergence of Libraries and Technology Organizations, 6, 49Coping With Continuous Change in the Business Environment, 68Corporate Literacy, 70Creating a Competitive Intelligence Capability, 69Creating and Maintaining an Information Literacy Instruction Program in the Twenty-First Century, 30Creating Digital Collections, 52, 59Crisis Information Management, 56, 77Critical Assessment of Research, The, 41Cruise to Success, 25Culture of Evaluation in Library and Information Services, The, 17, 20Customer Care, 15, 24Customer Service in Academic Libraries, 18, 21

Data Clean-up and Management, 66Delivering E-Learning for Information Services in Higher Education, 43Demystifying the Institutional Repository for Success, 48, 61Descriptive and Subject Cataloguing, 64Designing Effective Library Tutorials, 5, 39Developing Archives and Special Collections, 61Developing Open Access Journals, 45, 52Development and Reform of Higher Education in China, 82Digital Age and Local Studies, The, 60Digital Dialogues and Community 2.0, 76Digital Dilemmas and Solutions, 60Digital Information Contexts, 60Digital Information Culture, 73Digital Libraries, 60Digital Libraries and the Challenges of Digital Humanities, 53, 58, 60Digital Library Economics, 59Digital Rights Management, 59, 60Disaster Planning for Libraries, 2, 11Disaster Recovery for Archives, Libraries and Records Management Systems in Australia and New Zealand, 64Diversity Programming and Outreach for Academic Libraries, 8, 23Do You Web 2.0?, 56, 76Doing Business Successfully in China, 82Don’t Just Do Something, Sit There, 16, 25

E-book Publishing Success, 46E-books in Academic Libraries, 44, 50Ecology of Academic Journals, The, 43Economic Relations Between Asia and Europe, The, 80Ecosystem of Digital Assets, The, 36, 46

Effective Information Retrieval from the Internet, 74E-Journal Invasion, 64Electronic Financial Services, 70Electronic Portfolios, 24, 42Electronic Resource Management, 5, 48Electronic Resources in the Virtual Learning Environment, 43, 53Emerging Technologies for Academic Libraries in the Digital Age, 51, 57Emerging Technologies for Knowledge Resource Management, 52, 68Enabling End-Users, 35Engaging First-Year Students in Meaningful Library Research, 31Engaging Students with Archival and Digital Resources, 32, 63Engineering Education, 35Enhancing Learning and Teaching through Student Feedback in Engineering, 40Enhancing Learning and Teaching through Student Feedback in Medical and Health Sciences, 35Enhancing Learning and Teaching through Student Feedback in Social Sciences, 38Ethical Behaviour in the E-Classroom, 39Ethical Decision Making for Digital Libraries, 10, 60Evaluation of Digital Libraries, 51, 59Evaluation of Research by Scientometric Indicators, The, 41Evaluation of Worldwide Digital Reference Services in Libraries, The, 59Eve on Top, 69Evidence-Based Librarianship, 20Excellence in the Stacks, 4, 12Expatriates in Asia, 78Exploring Education For Digital Librarians, 21, 38Exploring Methods in Information Literacy Research, 34External Quality Audit, 38

Facelifts for Special Libraries, 19Faculty-Librarian Relationships, 8, 26Female Entrepreneurship in East and South-East Asia, 79Finding Legal Information, 35, 54Finding Official British Information, 49Finding the Concept, Not Just the Word, 52, 63Freedom of Information, 10Freedom of Information and the Developing World, 7, 9From Fear to Flow, 24From Knowledge Abstraction to Management, 61From Lending to Learning, 27From Science 2.0 to Pharma 3.0, 76Fundamentals of International Organizational Behaviour, 70Future of Information Architecture, The, 67Future of Post-Human Knowledge, The, 67Future of the Academic Journal, The, 45Future of the Book in the Digital Age, The, 46

Gatekeepers of Knowledge, 6Glass Ceiling in Chinese and Indian Boardrooms, The, 78Global Information Inequalities, 9, 52Global Research Without Leaving Your Desk, 41, 51Global Resource Sharing, 49Globalisation and Work in Asia, 78

Title index


Globalisation of Executives and Economies, The, 85Globalisation, Information and Libraries, 10

Globalization and the Chinese Retailing Revolution, 84Globalization, Change and Learning in South Asia, 78Globalization, Flexibilization and Working Conditions in Asia and the Pacific, 78Google and the Digital Divide, 71Google Generation, The, 71Google Scholar and its Competitors, 54, 72Google This!, 14, 55, 72Growing People, 70Guerilla Capitalism , 85Guide to MARC 21 for Cataloging Books and Serials, 64

Handbook of Digital Library Economics, A, 58Handbook of Ethical Practice, A, 10Host in the Machine, The, 73, 77How Libraries Make Tough Choices in Difficult Times, 4, 13How LIS Professionals Can Use Alerting Services, 25, 53How The Underdog Korea Has Emerged from War to Economic Power, 85HR Due Diligence, 78Human Capital Management Challenges in India, 84Human Resources Management in China, 82Human Side of Reference and Information Services in Academic Libraries, The, 7, 52

Imagine Your Library’s Future, 7, 27Impact of Organisational Culture on Knowledge Management, The, 67Implementation of Changes in Chinese Organizations, 83Improving Library Services to People with Disabilities, 7, 10Indexing, 62India’s Innovation Blueprint, 84Information and Knowledge Professional’s Career Handbook, The, 23Information Architecture for Information Professionals, 68Information Consulting, 14Information Dynamics in Virtual Worlds, 72Information History - An Introduction, 34Information Literacy, 32, 35, 35Information Literacy and Cultural Heritage, 30, 62Information Literacy and Lifelong Learning, 26, 29Information Literacy Cookbook, The, 34Information Literacy Education: A Process Approach, 34Information Literacy in the Digital Age, 32, 57Information Literacy Instruction, 32Information Literacy Landscapes, 32Information Literate School Community 2, The, 28Information Obesity, 33Information Services and Digital Literacy, 30, 56Inside China’s Legal System, 81Instant Messaging Reference, 52Institutional Repositories, 53, 64Institutional Repository, The, 53, 64

Instructional Strategies and Techniques for Information Professionals, 39Intellectual Property, 70

Intellectual Property and the Work of Information Professionals, 58Intellectual Property Licences and Technology Transfer, 71Interlending and Document Supply in Britain Today, 17, 20Internet and Higher Education, The, 41, 57Internet Law in China, 81Internet, Power and Society, The, 73Introduction to Cataloguing Theory, 61iPhone Application Development, 50, 72

Joint-Use Libraries, 16, 28

Keeping the User in Mind, 33, 42Knowledge Audits and Knowledge Mapping, 65Knowledge Management, 67, 68Knowledge Management for Sales and Marketing, 19, 67Knowledge Management for Services, Operations and Manufacturing, 67Knowledge Management in Higher Education, 36, 65Knowledge, Information and the Business Process, 66Knowledge-Based Working, 68

Labour Disputes and their Resolution in China, 84Law Firm Librarianship, 14, 26Law, Libraries and Technology, 8, 60Leadership and Management of Quality in Higher Education, 20, 41Leadership in Academic and Public Libraries, 12Leadership in Libraries, 13, 22Leadership Primer for New Librarians, A, 16, 25Leadership Scaffolding, 71Leading Empowerment, 71Learning Commons, 7, 34Lessons Learned Handbook, The, 40Librarian’s Guide on How to Publish, A, 44Librarian’s Guide to Academic Research in the Cloud, The, 12, 39, 55Librarian’s Guide to Catholic Resources on the Internet, The, 37, 55Librarian’s Guide to Graphs, Data and the Semantic Web, A, 65Librarian’s Guide to the Internet, A, 54, 58Librarians of Babel, 16, 25Librarianship and Human Rights, 10Libraries and Archives, 27, 62Libraries and Identity, 6Libraries and Public Perceptions, 10, 26Libraries and Society, 9Libraries for Users, 6, 33Libraries in the Twenty-First Century, 8Library 3.0, 11, 47Library and Information Science Research in the 21st Century, 51Library Classification Trends in the 21st Century, 5Library Instruction Design, 18, 36Library Management, 16Library Performance and Service Competition, 20Library Project Funding, 10, 28Library Scholarly Communication Programs, 8, 47Library Technology and User Services, 5

Library Web Ecology, 57Licensing and Managing Electronic Resources, 51Local Community in the Era of Social Media Technologies, 75Long-Term Commitment, Trust and the Rise of Foreign Banking in China, 84

Machiavellian Librarian, The, 3, 8Making a Collection Count, 3, 58Making Sense of Space, 36, 71Making Sense of the Web, 71, 74Making Theses and Dissertations Available Electronically, 46, 60Management Education in Japan, 85Management of Information Organizations, 13Managing Academic Libraries, 3, 11Managing and Supporting Student Diversity in Higher Education, 30, 38Managing Archives, 64Managing Burnout in the Workplace, 21Managing Change and People in Libraries, 15, 25Managing Electronic Resources, 51Managing Foreign Research and Development in the People’s Republic of China, 83Managing Global Business Strategies, 69Managing Image Collections, 49, 59Managing Integrated First-Line Support in Academic Libraries, 11Managing Intellectual Capital in Libraries, 5, 22, 66Managing People Globally, 78Managing Social Media in Libraries, 55, 75Managing the one-person library, 10Managing Your Library and its Quality, 14, 19Marketing the Best Deal in Town, 20, 28Mastering Information Retrieval and Probabilistic Decision Intelligence Technology, 53Maximizing Electronic Resources Management in Libraries, 46Measuring Academic Research, 41Meeting the Needs of Student Users in Academic Libraries, 18, 31Metadata Application in Digital Repositories and Libraries, 46, 60Metadata for Digital Resources, 52, 63Metadata Manual, The, 62Method in the Madness, 51Mid-Career Library and Information Professionals, 23More Than a Thank You Note, 9Most Delicate Monster, A, 28Multi-dimensions of Industrial Relations in the Asian Knowledge-Based Economies, The, 80Multimedia Information Retrieval, 48, 65Multinational Corporation Subsidiaries in China, 82

Nature of Asian Firms, The, 80Networked Collaborative Learning, 41Never Mind the Web, 45, 73New Approaches to E-Reserve, 15, 50New Content in Digital Repositories, 48, 62New Directions for Academic Liaison Librarians, 4, 22New Information Professional, The, 26New Paradigm of Library and Information Services Marketing, A, 18New Thinking for 21st Century Publishers, 45News Search, Blogs and Feeds, 73, 77Not Your Ordinary Librarian, 22

Title index


Numeric Data Services and Sources for the General Reference Librarian, 49, 56

Online and Blended Business Education for the 21st Century, 69Online Databases and Other Internet Resources for Earth Science, 42, 52Online Dispute Resolution, 73Online Information Services in the Social Sciences, 54Online Learning and Assessment in Higher Education, 41Ontologies, Taxonomies and Thesauri in Systems Science and Systematics, 63Open Access, 46, 53Open Access and its Practical Impact on the Work of Academic Librarians, 45, 51Open Source Database Driven Web Development, 53, 74Optimizing Academic Library Services in the Digital Milieu, 3, 39Organisational Culture for Information Managers, 14, 67Organising Knowledge, 68Organising Knowledge in a Global Society, 63Other 51 Weeks, The, 20

Patron-Driven Library, The, 3, 48Performance, risk and competition in the Chinese banking industry, 80Performing Hybridity, 43Personal Knowledge Capital, 66Plagiarism Education and Prevention, 40Plugged-In Professor, The, 38, 75Political Economy of Corporate Responsibility in India, The, 84Politics of Libraries and Librarianship, The, 9, 16Popular Literature for Children and Adolescents, 28Post-Acquisition Management in China, 82Practical and Effective Management of Libraries, 6, 15Practical Guide to Electronic Resources in the Humanities, A, 50Practical Leadership, 71Practical Open Source Software for Libraries, 50, 57Practical Writing Guide for Academic Librarians, A, 24, 33Practising Information Literacy, 32Presentations for Librarians, 25Preservation and Protection of Library Collections, The, 2, 18Principles of E-learning Systems Engineering, 42Private Philanthropic Trends in Academic Libraries, 9, 12Private Sector and China’s Market Development, The, 83Private Sector’s Role in Poverty Reduction in Asia, The, 79Productivity for Librarians, 15, 24Project Management in Libraries, Archives and Museums, 15, 28Prometheus Assessed?, 39Prospects of Regional Economic Cooperation in South Asia, 84Providing more with less, 28Providing Research Support, 29, 35Public Interest and Private Rights in Social Media, 75

Public Libraries and their National Policies, 27Pursuing Information Literacy, 33Putting Content Online, 68Qualitative Research and the Modern Library, 19

R&D and Licensing, 70Radical Information Literacy, 29Rapidly Transforming Chinese High-Technology Industry and Market, The, 83Record Keeping in a Hybrid Environment, 53, 64Records Management and Knowledge Mobilisation, 27, 63Records Management for Museums and Galleries, 26, 63Recovery, Reframing, and Renewal, 23Reinventing Librarianship, 3, 11Research Methods for Students, Academics and Professionals, 35Revolution Will Not be Downloaded, The, 73RFID for Libraries, 50Rise of the Dragon, The, 83Role of China in Global Dirty Industry Migration, The, 83Role of the Academic Librarian, The, 8, 26Role of the Legal Information Officer , The, 17, 27

Scenarios and Information Design, 68Scholarly Communication for Librarians, 33, 45Scholarly Communication in China, Hong Kong, Japan, Korea and Taiwan, 45Scholarly Communication in Library and Information Services, 44, 50Scholarly Information Search in the Networked Academic Learning Environment, 22, 29Scientific Libraries, 7Scientific Publishing, 44Securing the Safety of Navigation in East Asia, 79Security Risks in Social Media Technologies, 75Sense of Control, A, 33, 42Service Science and the Information Professional, 18, 65Setting Up a New Library and Information Service, 8, 54Short-cut to Marketing The Library, A, 20, 28Social Information, 49, 76Social Media Audits, 75Social Media for Academics, 76Social Reading, 30, 74Solving Disputes for Regional Cooperation and Development in the South China Sea, 81Solving Management Problems in Information Services, 17South Korea, 85Spatializing Knowledge, 37, 47Special Libraries as Knowledge Management Centres, 27, 67Starting a Digitization Center, 54, 60Strategic Business Development for Information Centres and Libraries, 5Strategic Challenges and Strategic Responses, 84Strategic Change Management in Public Sector Organisations, 70Strategic Human Resources Planning for Academic Libraries, 2, 11Strategic Information Management, 16, 67Strategic Management of Technology, The, 17, 54Strategic Marketing Decision-Making Within Japanese and South Korean Companies, 85Student Feedback, 40Succeed or Sink, 79

Supplementary Protection Certificates (Patent Extensions), 69Supporting Research Writing, 31, 44Surviving the Future, 20

Taking Charge of Your Career, 24Teaching Information Literacy for Inquiry-Based Learning, 33Teaching Librarian, The, 37, 72Teaching Research Processes, 31, 40Teaching with Technology, 34, 42Technology and Knowledge Flow, 50, 66Television versus the Internet, 73Ten Steps to Maturity in Knowledge Management, 68Theory and Practice of the Dewey Decimal Classification System, The, 61Towards a Semantic Web, 56, 73Training Library Patrons the ADDIE Way, 25Transformation of Human Resource Management and Industrial Relations in Vietnam, The, 85Transforming Research Libraries for the Global Knowledge Society, 6, 57Trends in Mobile Technology and Business in the Asia-Pacific Region, 80Trends, Discovery, and People in the Digital Age, 48, 66Truths and Half Truths, 82

Understanding Librarians, 15, 22Understanding the Internet, 73Universal Design, 13, 19User-Centred Library Websites, 58User-Generated Content and its Impact on Web- Based Library Services, 27, 57Using Network and Mobile Technology to Bridge Formal and Informal Learning, 38Using the Internet for Political Research, 54, 74Utilizing Technology in the Academic Research Process, 29, 37

Vertical Specialization and Trade Surplus in China, 82Vietnamese State Industry and the Political Economy of Commercial Renaissance, 85Virtual Research Environments, 33, 41Visionary Leaders for Information, 6

Ways of Experiencing Information Literacy, 31Web 2.0 and Libraries, 56, 76Web 2.0 Knowledge Technologies and the Enterprise, 77Web Information Management, 73Web Project Management for Academic Libraries, 57Weblogs and Libraries, 58, 77Website Visibility, 73When tradition turns into innovation, 69Whole Brain® Learning in Higher Education, 30, 37Why Blog?, 77Why Intranets Fail (and How to Fix Them), 53Wikis, 74Working With Text, 36, 47Workplace Culture in Academic Libraries, 12, 21WTO Accession and Socio-Economic Development in China, 83

Youth Services and Public Libraries, 28Yunnan-A Chinese Bridgehead to Asia, 81

Title index


Afzal, Waseem 13Agee, Jim 7, 17, 64Agnew, Grace 60Aho, Melissa K 3, 8Alas, Ruth 83Albino, Vito 69Albitz, Becky 51Al-Hawamdeh, Suliman 68Allan, Robert 33, 41Allison, Dee Ann 3, 48Alonso-Arévalo, Julio 30, 74Alvite, Luisa 6, 33Alvord, Trevor 61Anderson, Cokie 10, 54, 60Andreosso-O’Callaghan, Bernadette 80Andres, Ana 41Andretta, Susie 31, 35Andrew, Theo 53, 64Ang, David 79Applegarth, Mike 71Arbaugh, J B 69Arora, Bimal 84Asselin, Marlene 28Azzolini, John 14, 26

Badke, William 31, 40Bailin, Alan 41Baker, David 9, 17, 48, 54, 58, 59, 66, 69, 70Baker, Kim 30, 62Balagué, Núria 14, 19Ballantyne-Scott, Brooke 19Ballard, Terry 14, 55, 72Bandara, Yapa 83Banerjee, Kyle 60Baofu, Peter 67Barrionuevo, Leticia 6, 33Barron, Deirdre 6Barth, Christopher 6, 49Basset, Hervé 76Bassett, Dawn 19Bassino, Jean-Pascal 80Basu, Parikshit 83Batley, Susan 64, 68Bean, Margaret 49Benbya, Hind 67Bennett, Erika 3, 8Benson, Robyn 30, 38, 41Berrington, Mike 11Berube, Linda 56, 76Blanke, Tobias 36, 46Blessinger, Kelly 12, 21Boden, Debbi 34Bolin, Mary 3, 11Borges Gouveia, Joaquim 83Borthwick, Ian 44Botha, Antonie 68Botha, Deonie 69Bothma, Theo 30, 37Botten, Neil 69Brabazon, Tara 73, 76Brack, Charlotte 41Bradford, Jean 17, 20Bradley, Cara 40Breede, Manfred 45Bridges, Karl 37, 55Bridgewater, Rachel 52Brine, Alan 26Brine, Jenny 17, 20Brown, Daniel 53Brown, Kerry 82, 83

Brown, Scott 49, 76Brunskill, Charlotte 26, 63Bucknall, Tim 5Buehler, Marianne 48, 61Burgess, John 51, 78Burton, Paul 10Bwalya, Kelvin Joseph 47, 65Byke, Suzanne 16, 25

Cahill, Kay 27, 57Campbell, Robert 44Carney, Michael 79Carpenter, Julie 10, 15, 28Carr, Reg 7, 16Casey, Bernadette 69Catherall, Paul 43Charbonneau, Deborah 9, 52Chen, Hsin-Liang 68Cheung, Ophelia 15, 50Childs, Mark 36, 71Choo, Jaewoo 81Chow, Anthony 5Chung, Mona 82Clobridge, Abby 50, 59Clyde, Laurel 58, 77Cole, Meryl 52Comerford, Kieran 70Condit Fagan, Jody 57Connell, Julia 78Connor, Elizabeth 20Cooke, Nicole 39Cooper, Mindy 8, 23Cooperman, Larry 10Cope, Bill 45, 46, 56, 73Copeland, Susan 46, 60Cordón-García, José-Antonio 30, 74Cotter, Catherine 21Cotton, Justine 32, 63Crawford, Alice 4, 22Crawford, John 17, 20, 26, 29Crook, Linda 23Crosling, Glenda 30, 38Crump, Michele 18, 31Crumpton, Michael 2, 11Crumrin, Robin 8, 23Curley, Duncan 69, 71Curran, Kevin 73Currás, Emilia 63Cutshaw, Oliver 23

Dahl, Mark 60Darch, Colin 7, 9Dartnall, Jean 28Davies, Doug 82Dawson, Heather 54, 74de Boer, Ann-Louise 30, 37de Castro, Paola 16, 25de Grandbois, Yvonne 18, 65de Jonge, Alice 78de Keyser, Piet 62De Prato, Giuditta 79de Stricker, Ulla 23Debroux, Philippe 79Deines-Jones, Courtney 7, 10Demb, Sarah 26, 63Devos, Anita 30, 38Dewey, Barbara 6, 57Diaz, Sebastian 36, 65Dillon, Ken 28Doig, Judith 64

Dolan, Simon 70Drummond, Robyn 29, 35Du Plessis, Marina 67du Toit, Pieter 30, 37Dubnjakovic, Ana 50Dumay, John 29, 37Dunlap, Isaac 53, 74Dunsire, Gordon 61, 72Düren, Petra 12Dzever, Sam 80

Eby Mathew, George 84Elguindi, Anne 5, 48Elliott, Judith 71Elliott-Burns, Raylee 43Ellis, Steve 68Elmslie, Mark 70Engard, Nicole 50, 57England, Lenore 46Erdman, Jacquelyn 57Evans, Wendy 9, 48, 57, 58, 59, 66, 72, 77Eyraud, Francois 78

Falk, Patricia 63Fang, Conghui 4, 55Farmer, Lesley 7, 52Ferguson, Stuart 54Ferris, Sharmila 38, 75Fforde, Adam 85Finnis, Ern 28Flaspohler, Molly 31Fletcher, Janet 29, 35Foster, John 28Foulonneau, Muriel 52, 63Fourie, Ina 25, 53Frederiksen, Linda 49Freund, LeiLani 18, 31Fry, Jenny 19Ferguson, Stuart 8Furuta, Kenneth 66

Gale, Veronica 42Galluzzi, Anna 10, 26Gannon-Leary, Pat 15, 24Garofalo, Denise 13, 74Gattiker, Urs 75George, Carole 58Geurts, Peter 44Gilbert, Lester 42Gilman, Isaac 8, 47Goldfinch, Shaun 39Gómez-Díaz, Raquel 30, 74Gonzalez, Luis 9, 12Goodman, Valeda Dent 19, 33, 42Goodwin, Susan 34, 42Gourley, Don 52, 59Grafstein, Ann 41Grant, Carl 3, 11Grant, Simon 24, 42Gray, Edward 7, 8, 26Green, Ravonne 16Gross, Julia 23, 55, 77Gul, Ferdinand 82Gunter, Barrie 71, 73Gupta, Dinesh 18Gupta, Vipin 82

Hagar, Christine 56, 77Hahn, Jim 50, 72Hallas, Jane 70

Author index


Han, Zheng 83Handzic, Meliha 68Hanna, Kathleen 8, 23Hansanti, Songporn 80Hansson, Joacim 6Harries, Stephen 27, 63Harry, Wes 78Harvey, Ross 63Harvey, Trevor 17, 27He, Yi 82Heagney, Margaret 30, 38Hebels, Rodney 54Heinrich, Helen 64Heinstrom, Jannica 24Helge, Kris 37, 72Helinsky, Zuzana 20, 28Helling, John 27Henri, James 28Hepworth, Mark 33Hewitt, Lesley 30, 38Heye, Dennie 17, 25Hibner, Holly 3, 58Hider, Philip 63Higgins, Susan 3, 11, 28Hilf, Eberhard 44Hill, Jacob 4, 12Hilyer, Lee 25Hines, Samantha 15, 24Hipsher, Scott 78, 79, 80Ho, ChyeKok 78Hogarth, Margaret 66Hrycaj, Paul 12, 21Hsieh-Yee, Ingrid 54, 72Huang, Can 83Hudson, Tim 82Hull, Barbara 15, 22Hulme, Alison 80Hunker, Stefanie 63Hunt, Ian 70Hurst-Wahl, Jill 23Huvila, Isto 30, 56Huxley, Lesly 54

Ice, Phillip 36, 65Iglesias, Edward 6, 24Inala, Padma 32Inman, Jane 49Irving, Christine 26, 29Iselid, Lars 73, 77

Jackson, Amy 62Jackson, Paul 77Jacobs, Neil 46, 53, 54Jaussaud, Jacques 80Jelusic, Srecko 44Jenkins, Paul 8, 26Jennings, Karlene 9Jiang, Yanqing 80Jones, Catherine 53, 64Jones, Richard 53, 64Jordan, Mark 68

Kalantzis, Mary 56, 73Kambayashi, Norio 85Karisiddappa, C R 52, 68Kauhanen-Simanainen, Anne 70Keach, Jennifer 57Kellam, Lynda 49, 56Kelly, Mary 3, 58Kennedy, John 17

Keyuan, Zou 83Khilji, Shaista 78Kim, Doo-Jin 85Kim, Young 85Kim, Young-Chan 85King, Brandy 52, 63Kist, Joost 45Klobas, Jane 74Koh, ChinSeng 78Koltay, Tibor 63Kostagiolas, Petros 5, 22, 66Kourie, Derrick 68Kovac, Miha 45, 73Kshetri, Nir 83Kuksa, Iryna 36, 71Kumaran, Maha 13, 22Kumbhar, Rajendra 5Kwanya, Tom 11, 47

Lambe, Patrick 65, 68Lampert, Lynn 34, 42Langley, Anne 7, 8, 24, 26, 33Latham, Bethany 4Lawal, Ibironke 51Lawler, John 80Lawton, Eunice 70Leaning, Marcus 73Lee, Jae-Nam 80Lee, Sangheon 78Lee, Yang-Im 85Li, LiLi 22, 29, 51, 57Li, Mingzhi 84Lidman, Tomas 7, 27, 62Limb, Peter 60Linder, Daniel 30, 74Lingham, Tony 70Lipu, Suzanne 34Liu, Jia 59Lloyd, Annemaree 32, 34Lombard, Emmett 33Lou, Shiyan 82Lowe-Wincentsen, Dawn 16, 23, 25Lu, Haitian 82, 83Lu, Qing 84Lubas, Rebecca 62Lundin, Roy 43

MacColl, John 53, 64MacKay, Gordon 71Macoustra, Jane 41, 51Madden, Karl 21, 43Madson, Nathan 81Magee, Liam 56, 73Mahesh, Kavi 68Mallan, Kerry 43Marks, Kenneth 20Massey, Geraldine 43Massey, Tinker 15, 25Matarese, Valerie 31, 44Maxwell, David 54, 60May, Christopher 59McCarthy, Michael 15, 24McCormack, Nancy 21McGlamery, Susan 2, 43, 47McGregor, Joy 28McGuinness, Claire 23, 40McKemmish, Sue 64McKinlay, James 15, 24McKinnon, Laura 37, 72McManus, John 69, 84

McMenemy, David 10McMillan, Gail 46, 60McNicol, Sarah 16, 28Mertova, Patricie 20, 35, 38, 40, 41Mestre, Lori 5, 39Mierzejewska, Bozena 43Mikulás, Gábor 14Miller, Stephen 46Milton, Nick 19, 40, 67, 68Mincic-Obradovic, Ksenija 44, 50Mnjama, Nathan Mwakoshi 47, 65Moitra, Deependra 84Moniz, Jr., Richard 6, 15Morgan, Stephen 79Morita, Masaya 85Morrison, Heather 33, 45Moss, Michael 53, 64Mossop, Stephen 4, 13, 18, 21Mukherjee, Bhaskar 44, 50Mukhopadhyay, Asoknath 64Mullen, Laura Bowering 45, 51Muller, Jeanne 54, 58Munde, Gail 20Mutula, Stephen 73Myburgh, Sue 26Myburgh, Susan 21, 38

Nair, Chenicheri Sid 20, 35, 38, 40, 41Nam, Sang 85Nance, Heidi 49Nash White, Larry 20Neal, Diane Rasmussen 76Nelke, Margareta 5Nepelski, Daniel 79Nguyen, Lan 85Nicholas, David 71Nimon, Maureen 28Noe, Nancy 30Note, Margot 49, 59Novacek, Vit 71, 74Nyström, Viveca 19

O’Brien, Jamie 37, 47O’Connor, Steve 7, 27O’Beirne, Rónán 27Oghjojafor, Kingsley 46Okabe, Yoko 85Olesen, Annie 14Oliver, Gillian 14, 67Ortega, Alma 64Ovadia, Steven 12, 39, 55Oxley, Alan 75

Pandian, M 50, 52, 68Papatheodorou, Christos 51, 59Park, Jung-ran 46, 60Parkes, Dave 56, 76Partridge, Julie 11Patil, Arun 40Patrick, Susan 15, 50Paulo Davim, J. 35Pedersen, Sarah 77Pentz, Ed 44Pester, David 35, 54Peter, Katharin 49, 56Petruzzelli, Antonio 69Phillips, Angus 45, 46Phillips, Loreen 25Picton, Howard 49Piggott, Michael 62, 64

Author index


Pomsuwan, Suthinan 80Pope, Alison 32Porter, Kirby 8, 54Portman, Simon 70Poulter, Alan 10Powell, James 65Poyner, Ann 35Price, Gwyneth 34Ptolomey, Joanna 24

Race, Tammera 29, 36Raduntz, Helen 58Raghavan, Ram 84Raieli, Roberto 48, 65Raju, Jaya 64Raju, Reggie 64Ramos, Marisol 64Read, Jane 64Reed, Barbara 64Reid, Peter 60Reiman, Cornelis 75Reinold, Kathy 52, 63Repetto, Manuela 38Rice-Lively, Mary 68Richardson, Joanna 48, 62Rikowski, Ruth 10, 68Riley, Jenn 52, 63Robertson, Guy 2, 11Roosendaal, Hans 44Rossiter, Nancy 20, 28Rovai, Alfred 41, 57Rowlands, Ian 71Rowley, Chris 78, 79, 80Russell, Anne 43Ryan, Brendan 3, 39Rydberg-Cox, Jeffrey 53, 58, 60

Saarti, Jarmo 14, 19Saetre, Tove 34Saha, Jayantee 78, 79Saini, Gordhan 84Samek, Toni 10Sanders, Roy 17Satija, M. P. 61Schader, Barbara 7, 34Scheepers, Detken 30, 37Schmidt, Kari 5, 48Schneider, Ingrid 62Sebina, Peter Mazebe II Mothataesi 47, 65Secker, Jane 34, 43, 53Segev, Elad 71Semertzaki, Eva 27, 67Shah, Mahsood 38Shao, Guosong 81Sharron, David 32, 63Shen, Jie 84Sidorko, Peter 7, 27Siengthai, Sununta 80Silber, Denise 76Simon, Jean 79Simons, Natasha 48, 62Sjögren, Linnéa 19Smith, Cassandra 39Smith, Kerry 9, 16Snyman, Retha 68Solomon, David 45, 52Spalti, Michael 60Stacey, Adrian 74Stachokas, George 2, 37Staines, Gail 13, 19

Steffen, Susan Swords 4, 12Stephens, Tina 70Stern, David 4, 13Stilwell, Christine 11, 47Stricevic, Ivanka 44Stuart, David 76Su, Di 18, 36Suman, Aparajita 61Summers, Tim 81Suresh, J. K. 68Suzuki, Hiromasa 80Swain, Nirmal Kumar 61Swanson, Troy 55, 75

Talja, Sanna 32Tammaro, Anna Maria 21, 38Tan, Yong 80Tang, Lei 83Taylor, Liz 10, 66Taylor, Stephanie 36, 47Teichmann, Jeffrey 39Thomas, Dana 15, 50Thomas-Jones, Angela 73, 77Thompson, Kimberly 9Thomson, Bob 16, 25, 70Tilley, Christine 33, 42Titangos, Hui-Lan 75Tomlin, Patrick 50Tonkin, Emma 36, 47Torras, Maria-Carme 34Tough, Alistair 53, 64Townsend, Keith 51Tredinnick, Luke 53, 60, 73Trentin, Guglielmo 38, 41, 50, 66Trim, Peter 85Tsakonas, Giannis 51, 59

Underwood, Peter 7, 9, 11, 47Upshall, Michael 59Upward, Frank 64Urquhart, Christine 17

Vage, Lars 73, 77Van Hoorebeek, Mark 8, 60Varum, Celeste 83Vaughan, K T L 7, 8, 26Venkataramana, Pillarisetty 42, 52Vinkler, Peter 41Vo, Anne 85

Wallace, Jonathan 24, 33Walsh, Andrew 32Walsh, John 32, 85Walton, Geoff 33, 34, 56, 76Wamukoya, Justus 73Wan, Hakman A 70Wang, Chang 81Wang, Faye 73Wang, Hanrong 4Wang, Jifu 82, 84Wang, Zhikai 83Webb, Jela 16, 67Webster, Len 20, 41Webster, Peter 51Wegener, Debby 25Wei, Liang 82Wei, Wang 82Weideman, Melius 73Welch, Lee 20Weller, Toni 34

Welsh, Teresa 32, 57White, Ashanti 22White, Don 69Whitworth, Andrew 29, 33Widen-Wulff, Gunilla 68Wilder, Hilary 38, 75Willer, Mirna 61, 72Williams, Caroline 64Williams, Joe 34, 42Williamson, Kirsty 34, 35Williamson, Vicki 15, 24Winger, Adam 61Winzenried, Arthur 6Wood, Aileen 17, 25Wormell, Irene 14Wright, Melissa 32, 57Wu, Bingxin 69Wu, Shicun 79, 81

Xia, Jingfeng 45

Yamamoto, Kiyoshi 39Yang, Hailan 79Yoo, Youngjin 80Young, Janette 66Young, Tom 19, 67

Zalewska-Kurek, Kasia 44Zdravkovska, Nevenka 6, 14Zeegers, Margaret 6Zerek, Bogdan 2, 18Zhang, Allison 52, 59Zhang, Lin 80Zhao, Jinghua 82Zhen, Yong 81, 84Zhou, Albert 68Zhu, Hong 82Zou, Keyuan 79

Author index


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NigeriaLanre AnulopoBounty Press Ltd3/5 Odutola Runsewe CloseOpposite Police StationOrita Challenge, PO Box 23856Mapo Post Office, IbadanNigeriaTel: +234 2 7517045Fax: +234 2 2315422E-mail: [email protected]

India, Bangladesh and Sri LankaRavindra SaxenaSara Books Pvt Ltd302 Vardaan House 7/28, Ansari RoadDaryaganjNew Delhi 110002IndiaTel: +91 11 23266107Fax: +91 11 23266102E-mail: [email protected]

PakistanTahir M. LodhiPublishers’ Representatives14-G, Canalberg H.S, Multan RoadLahore 53700PakistanTel: +92 42 352 92168 Fax: +92 42 358 82651 E-mail: [email protected]

Singapore, Malaysia, Thailand and Hong KongSteven GohAPAC Publishers Services Pre Ltd970 #06-19Toa Payoh NorthSingapore 318992Tel: +65 68447333Fax: +65 67478916E-mail: [email protected]

PhilippinesTony SagunCRW Marketing Services for Publishers, Inc15 Pearl AvenueGreenheightsTaytay, RizalPhilippines 1920Tel: +63 2 584 8448Fax: +63 2 213 0651Email: [email protected]

TaiwanUnifacmanu Trading Co. Ltd4F, No.91, Ho-Ping East Rd, Sec.1TaipeiTaiwan 10643Tel: +886 2 2394 2749/ +886 2 2391 4280Fax: +886 2 2394 3103/ +886 2 2322 2676E-mail: [email protected]: www.winjoin.com.tw

South KoreaSe-Yung JunICK (Information & Culture Korea)473-19 Seokyo-dongMapo-kuSeoul 121-842South KoreaTel: +82 2 3141 4791Fax: +82 2 3141 7733E-mail: [email protected]

JapanKatsuhide TanakaUnited Publishers Services Ltd.1-32-5 Higashi-shinagawaShinagawa-kuTokyo 140-0002 JapanTel: +81 3 5479-7251Fax: +81 3 5479-7307e-mail: [email protected] / [email protected]

ChinaIan Taylor Associates Ltd12 Richborne TerraceLondonSW8 1AUUKTel: +44 207 582 0071Mobile: +44 7711168580E-mail: [email protected]: www.iantaylorassociates.com

Beijing Office of ITAB1102 Building 4, BeijingINN No.11 East Shuijing HutongDongcheng DistrictBeijing 100010, P.R. ChinaTel: +86 10 58643360Fax: +86 10 58643320E-mail: [email protected]

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