2015 16th annual pabug conference understanding student enrollment patterns and increasing retention...

2015 16th Annual PABUG Conference

Understanding student enrollment patterns and increasing retention through Registrar software tools including Banner, transcript order systems

and the National Student Clearinghouse.

Brian GallowayDirector of Student Retention Services

Villanova University


General Announcements:• Please turn off all cell phones/pagers• If you must leave the session early,

please do so as discreetly as possible • Please avoid side conversations

during the session• Questions will be answered …..

Thank you for your cooperation


To receive CPE credits for this session (if eligible), complete the CPE Attendance Form on the PABUG Annual Conference website

http://pabug.org/pennsylvania-banner-users-group-annual-conference/cpe-credits/

or via the PABUG conference app.

For additional questions please contact

Kim Fremont CPE - Coordinator http://pabug.org/contact-us/

CPE Credits - We’ve gone electronic!



http://pabug.org/contact-us/


Retention at Villanova

• How we got started

• What is our goal?



2007-2008 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-201550%

55%

60%

65%

70%

75%

80%

85%

90%

95%

100%

94.93% 94.13% 94.87% 93.93% 94.23% 94.14% 93.67%95.80%

Overall Retention Rates



2007-2008 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-201593%

94%

95%

96%

94.93%

94.13%

94.87%

93.93%

94.23%94.14%

93.67%

95.80%

Overall Retention Rates


Tools to Better Understand Enrollment

Transcripts on Demand

National Student

ClearinghouseQualtrics

BANNER


Transcripts on DemandFrom Credentials eScript-Safe

• Fee-for-service transcript request system

• Provides back-end search capabilities

• Asks the student the reason for the request– “Transfer”


Transcripts on DemandFrom Credentials eScript-Safe

VU # DATE TERM

term code admit

Tagged Last Name First Name Recipient Line 1

00000002 10/19/2015 201620 201620 YES Student Two New York University

00000002 10/19/2015 201620 201620 YES Student Two Boston University - Charles River

00000002 10/28/2015 201620 201620 YES Student Two George Washington University - Foggy Bottom

00000003 10/19/2015 201620 201420 YES Student Three The College of New Jersey

00000001 10/19/2015 201620 201620 YES Student One The University of Tampa

00000004 10/28/2015 201620 201520 YES Student Four Tulane University

00000004 10/28/2015 201620 201520 YES Student Four Binghamton University

00000004 10/28/2015 201620 201520 YES Student Four Fordham University

00000004 10/28/2015 201620 201520 YES Student Four University of Miami

00000004 10/28/2015 201620 201520 YES Student Four University of Maryland - College Park

00000004 10/28/2015 201620 201520 YES Student Four Cornell University

00000004 10/28/2015 201620 201520 YES Student Four Brown University

00000004 10/28/2015 201620 201520 YES Student Four Texas Christian University


Post-Transcript Request Communication Procedure

Track enrollment

Are they registered next term? Did they return and enroll?

Tag each unique instance of a transcript sent in SPCMNTDemonstrates how “hot” or “cold” student is on transferring

Request in-person meetingLearn about the student’s motivation and plans



• Students met with vs. those not

Count of Vilstud_Id Enrolled 201620?Met with? YES NOYES 50.79% 49.21%NO 45.78% 54.22%Grand Total 47.95% 52.05%


Previously Enrolled Students

• Where have they gone?

• Were they successful?

STUDENT ONE VILLANOVA UNIVERSITY PA 4 Private 1/13/2014 5/9/2014 F F ARTS UNDECLAREDSTUDENT ONE VILLANOVA UNIVERSITY PA 4 Private 8/25/2014 12/19/2014 F S COMMUNICATIONSTUDENT ONE BOSTON COLLEGE MA 4 Private 1/12/2015 5/12/2015 F S COMMUNICATIONSTUDENT ONE ADELPHI UNIVERSITY NY 4 Private 5/26/2015 8/9/2015 L G VISITINGSTUDENT ONE BOSTON COLLEGE MA 4 Private 8/31/2015 12/19/2015 F J COMMUNICATION



• File sent each term to National Student Clearinghouse

• Results recorded in BANNER in SAAADMS table


Student Exit Interview Data

• Why do they say they are leaving?

• Qualtrics tool, does IR already have a license?


Student Exit Interview Data


Takeaways

• Are you tracking transcript requests?– If so, what kind of engagement with students?

• Are you tracking where your students go?– If so, where is the information stored?

• Are you asking your leavers why they left?– Why not?


Open to the Floor

• Questions

• Comments


Please take time to complete our Conference and Session

evaluations.

YOUR INPUT MATTERS!!!

2015 16th annual pabug conference understanding student enrollment patterns and increasing retention...

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