2015 annual report final

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Financial Performance INCOME AND EXPENSE REVIEW Income 2015 2014 Interest on Loans $ 9,964,083 8,851,786 Investment Income $ 458,512 313,898 Other Income $ 3,849,883 4,508,657 Total Income $ 14,272,477 13,674,341 ================== ================== Expenses Compensation/Benefits $ 5,319,888 4,884,315 Office Occupancy $ 592,679 592,305 Office Operations $ 1,527,864 1,692,959 Professional Services $ 292,767 316,305 Members' Insurance $ 4,259 3,323 Provision for Loan Losses $ 969,668 553,910 Loan Servicing $ 2,218,152 1,779,761 Other Expenses $ 355,475 293,803 Total Expenses $ 11,280,752 10,116,681 Member Dividends $ 1,256,742 1,002,440 Net Income (Loss) After Stabilization $ 1,734,983 2,555,220 ================== ================== FINANCIAL STATEMENT AS OF DECEMBER 31ST Assets 2015 2014 Loans to Members $ 207,273,713 181,276,433 Cash & Investments $ 26,877,916 27,086,052 NCUSIF Deposit $ 2,052,873 1,820,643 Land & Building $ 6,944,980 7,131,074 Equipment & Computer $ 453,671 603,004 Other Assets $ 9,676,721 9,436,540 Total Assets $ 253,279,873 227,353,746 ================== ================== Liabilities Other Liabilities $ 1,180,885 2,794,995 Regular Shares $ 54,095,285 51,605,193 Checking $ 34,542,688 32,079,746 Share Certificates $ 114,848,047 93,967,095 IRAs $ 15,258,472 15,287,204 Reserves $ 1,621,399 1,621,399 Undivided Earnings $ 31,733,098 29,998,114 Total Liability & Equity $ 253,279,873 227,353,746 ================== ================== The Icon Supervisory Committee is a volunteer oversight committee dedicated to monitoring the credit union’s activities and operations for safety and soundness. We also perform a biannual membership verification. We hire a CPA firm to conduct an annual Supervisory Committee Audit. This audit resulted in a very clean report for FY 2015, and confirmed Icon Credit Union continues to be a strong and reliable financial institution. Our committee performs quarterly branch surprise cash counts, reviews the board packets, and works with Icon staff, primarily internal auditor, Stephanie Black, to confirm adherence to policies and procedures. The Supervisory Committee appreciates very much the support it receives from the Board of Directors and Icon staff. This relationship results in a stronger financial institution, which benefits all Icon members. Sincerely, Charles Rountree, Chair Supervisory Committee Report IconCreditUnion.org 2015

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Page 1: 2015 Annual Report Final

Financial Performance

INCOME AND EXPENSE REVIEWIncome 2015 2014 Interest on Loans $ 9,964,083 8,851,786 Investment Income $ 458,512 313,898 Other Income $ 3,849,883 4,508,657 Total Income $ 14,272,477 13,674,341 ================== ================== Expenses Compensation/Bene�ts $ 5,319,888 4,884,315 O�ce Occupancy $ 592,679 592,305 O�ce Operations $ 1,527,864 1,692,959 Professional Services $ 292,767 316,305 Members' Insurance $ 4,259 3,323 Provision for Loan Losses $ 969,668 553,910 Loan Servicing $ 2,218,152 1,779,761 Other Expenses $ 355,475 293,803 Total Expenses $ 11,280,752 10,116,681 Member Dividends $ 1,256,742 1,002,440 Net Income (Loss) After Stabilization $ 1,734,983 2,555,220 ================== ================== FINANCIAL STATEMENT AS OF DECEMBER 31STAssets 2015 2014 Loans to Members $ 207,273,713 181,276,433 Cash & Investments $ 26,877,916 27,086,052 NCUSIF Deposit $ 2,052,873 1,820,643Land & Building $ 6,944,980 7,131,074 Equipment & Computer $ 453,671 603,004 Other Assets $ 9,676,721 9,436,540 Total Assets $ 253,279,873 227,353,746 ================== ================== Liabilities Other Liabilities $ 1,180,885 2,794,995 Regular Shares $ 54,095,285 51,605,193 Checking $ 34,542,688 32,079,746 Share Certi�cates $ 114,848,047 93,967,095 IRAs $ 15,258,472 15,287,204 Reserves $ 1,621,399 1,621,399 Undivided Earnings $ 31,733,098 29,998,114 Total Liability & Equity $ 253,279,873 227,353,746 ================== ==================

The Icon Supervisory Committee is a volunteer oversight committee dedicated to monitoring the credit union’s activities and operations for safety and soundness. We also perform a biannual membership veri�cation. We hire a CPA �rm to conduct an annual Supervisory Committee Audit. This audit resulted in a very clean report for FY 2015, and con�rmed Icon Credit Union continues to be a strong and reliable �nancial institution. Our committee performs quarterly branch surprise cash counts, reviews the board packets, and works with Icon sta�, primarily internal auditor, Stephanie Black, to con�rm adherence to policies and procedures.

The Supervisory Committee appreciates very much the support it receives from the Board of Directors and Icon sta�. This relationship results in a stronger �nancial institution, which bene�ts all Icon members.

Sincerely,

Charles Rountree, Chair

Supervisory Committee Report

IconCreditUnion.org

2015

Page 2: 2015 Annual Report Final

President’s Message Board Chair’s Report

Icon Credit Union had another great year serving over 24,000 members in 2015. We value the relationships we have built over the past 64 years as a high-performing local credit union, and I am reminded daily of the dedication from our many members and their unique needs. Working with each member and helping with your needs is why we exist. We couldn’t be more thankful to have such a loyal member base and we thank you for giving us the opportunity to serve you on a daily basis. 2015 brought much success to Icon and its members. We continue to �ourish by providing strong returns on your

deposits and lower loan rates. Even in the continued low interest rate environment over the past several years

that never seems to end, Icon’s dividends paid were more than 30% higher than our peers in the industry. We are excited to have launched a wonderful High Yield Checking account that pays a

unique dividend of 2.50% for those quali�ed members who have found using their debit card a preferred way of spending and love the 24 months of access to electronic statements anytime, anywhere. The adoption of our remote deposit product is continuing to grow, with a 39% increase in members making deposits right from their phone. Of course, we can’t forget the astronomical increase in mobile banking. The young and smart generations entering Icon as new members appreciate very much our continued investment in the technology they �nd valuable. Icon continues to see strong competition in the �nancial services arena, with large out-of-state

credit unions and banks moving into the Treasure Valley area, but we pride ourselves on the commitment to keep with the cooperative spirit and a local philosophy. This enables us to provide

�exible options for all our members, as no two members have the same needs. Our share growth in 2015 was 13.37%, compared to our peer average of 5.77% nationally. We also saw loan growth come

in strong at 14.24%, signi�cantly higher than our peers. Icon experienced a slight challenge in our loan quality, as consumers are continuing to experience challenges with employment and unexpected

expenses, while our delinquency ratio ended the year at .38%, far below the peer average of .94% of total loans. We are energized to ring in 2016 with more high performing expectations, with continuing dedication to robust products serviced at our local level, including expanded mortgage programs and �nancial advisor experts, all while continuing to keep our capital and reserves far above the regulatory requirement of 7%, with Icon’s net worth ratio at over 13%! Managing the ever-changing economic pressures, along with being prepared for member’s needs, certainly takes a talented group of dedicated employees and volunteers. I am proud to lead our almost 100 employees and have great appreciation for our volunteers who lead Icon Credit Union. We will continue to thrive and strive to stay in the top 10% of credit unions for �nancial stability, positioning us nicely to o�er valuable products and services to many more consumers who desire the uniqueness of Icon Credit Union. Here’s to a healthy and �ourishing 2016! Sincerely,

Connie Miller, President and CEO

Thank you for another successful year at Icon Credit Union! 2015 was an incredible year for us and our members and we couldn’t have done it without you.Beginning with our exciting Best Places to Work in Idaho award, 2015 was full of developments for Icon’s sta� and membership. From product and service updates and enhancements to branch renovations and the launch of our new “Icon @ Work” initiative, we’ve seen an exciting year both at Icon and in the community.We’ve also seen a huge 67% annual growth in the use of Mobile Banking, which provides the ability to perform many �nancial tasks from a smartphone or tablet, saving you time and money in the

process. While our sta� and branch infrastructure is stronger than ever, we continue to develop our most convenient services to make sure you can manage your �nancial life easily and e�ortlessly. That includes Mobile Deposit and Mobile Bill Pay, which allows you to securely deposit checks and pay bills from your smartphone. You know what I like most about having all these great services in one place? I only have to remember one password!2015 also saw additional growth in Icon’s commitment to the community, including our participation in the Just Drive Challenge, where Icon pledged to help put an end to distracted driving. In terms of charitable giving, our Skip-A-Pay program raised more than $45,000 for our charitable and nonpro�t partners, helping advance our philanthropic vision of providing �nancial education and charitable assistance to those in our community who need it most.Financially, Icon’s earnings and reserves are as strong as ever. Monitoring our performance in these two important categories is my top priority as Board Chair, and I want to thank our Board of Directors and Supervisory Committee for providing oversight of our �nancial health and strategic direction over the past year. These incredible leaders volunteer countless hours to ensure your credit union runs smoothly, e�ciently and with longevity so your member experience continues to grow for years to come. I also want to thank Connie Miller for her excellent leadership. Connie continues to earn accolades in the business community for her talents and expertise, and she has been the primary driving force in building Icon’s culture and the member-focused products and services you enjoy today. She is a visionary leader and we’re fortunate to have her leading our credit union!Most importantly, thank YOU for your membership. Without you, none of this would be possible! Your membership, referrals and assistance in spreading the word about Icon Credit Union keeps us growing and thriving in this competitive and rapidly evolving industry. As Icon’s shareholders, our credit union begins and ends with you. And with your help, 2016 will be our best year ever!Pat Marler

Board Chair

Providing an elite member experience has been Icon’s core purpose since our credit union was founded in 1952. But while our mission hasn’t changed in 64 years, just about everything else has changed! Smartphones and tablets have upended the banking experience for millions of Americans (and thousands of Icon members) and we’ve innovated every step of the way, always uphold-ing our commitment to provide members with the best mobile tools available. While many see the digital world growing at the expense of person-to-person interaction, we’re thrilled to announce our branch tra�c has not re�ected this concern! With a year-over-year growth of 57% in monthly branch tra�c, we’re happier than ever to know these great mobile tools haven’t taken away any opportunities to serve you face-to-face. If someone asked you if you were a customer of a �nancial institution or a member of a �nancial

cooperative, would you know the di�erence?We hope so, because as a member of Icon Credit Union, you’re taking part in one of the most important �nancial cooperative movements in the United States! Just like with food and energy cooperatives, credit unions are �nancial cooperatives. Simply put, we’re a group of people setting aside pro�t for the sake of helping each other develop healthy �nancial lives. But instead of making cheddar cheese or sharing wind power, we’re doing it with our money! We‘re people helping people.So why do we do it? Simple - we recognize we bene�t immeasurably when we work together to build a strong and healthy community. From helping each other out with personal loans (everyone needs a new roof now and then) to getting great rates on a car loan or planning a secure retirement, our community grows stronger when we have each others’ backs.As a member of our �nancial cooperative, you have access to more than just great rates on deposit and loan accounts. You’re a voting shareholder, and we look to you for feedback, advice and participation in our credit union to help support our vision of creating an even stronger community in the future! For more information on the cooperative movement and your rights as a member, visit us online at www.iconcreditunion.org/icon-membership.

The Mobile Factor

Icon: Your Financial Cooperative

The Meridian sta� is the most helpful and courteous on

all issues and situations!

-Roy S.

Members Using Online Banking

14,170

Online BankingLogins

73,400avg per month

Members Using Online Bill Pay

3,082

# of Bills Paid

7,516avg per month

Members Using Mobile Banking

5,318

# of Branch Visits

12,675avg per month

I am proud to lead our almost 100 employees and have great appreciation for our volunteers who lead Icon Credit Union.

2015

27% 5% 43% 12% 67% 57%