2016 dfwae a day building a technology road map that drives strategy
TRANSCRIPT
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Building a Technology Road Map that Drives Strategy
Trevor S. Mitchell, CAE
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MARCH 21, 2016
10 Years in Association ManagementStrong involvement within industryLead numerous projects
• AMS Selection/Implementation• Website Redesign• Strategic Planning• Etc.
Introduction
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MARCH 21, 2016
Overview
1. IT Evolution2. IT in Associations3. Your Role within IT4. Creating a Roadmap
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MARCH 21, 2016
Challenges You Have with IT?
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IT Evolution
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MARCH 21, 2016
Role of IT
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MARCH 21, 2016
What IT Actually Does
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IT Department Functions
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MARCH 21, 2016
Evolution of IT Roles
IT GuySystem AdministratorComputer EngineerDeveloper IT DirectorCIO
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IT in Associations
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MARCH 21, 2016
Our World
AMSLMS
Social MediaSingle Sign on
Online Community
Apps
Collaborative SpacesEmail SolutionsCloud Computing24 accessRemote workersTablets
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MARCH 21, 2016
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MARCH 21, 2016
Historically
IT
Business Operatio
ns
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MARCH 21, 2016
Today
Business
Operations
IT Business Operations
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Your Role within IT
Your Association Needs You
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MARCH 21, 2016
Questions to Consider
• Who makes new system decisions?• Who owns the system once it’s
purchased?• Who is responsible for training?• Who is responsible for identifying
upgrades?
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MARCH 21, 2016
How You Fit In
• Understand what Your Role is in the Equation
• Work in conjunction and collaboration with IT
• IT Systems Support Strategy
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MARCH 21, 2016
Put Yourself In IT’s Seat
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IT Road Map
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MARCH 21, 2016
IT Connected to Strategy
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MARCH 21, 2016
Infrastructure Servers/operating systems, internet
connectivity, related itemsData Management
Database(s) and their interaction with other key systems
Online Presence Web (including social and mobile)
Technology Management/Governance How an organization administers their
technology tools
Areas of Focus
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MARCH 21, 2016
Where do you want to go
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MARCH 21, 2016
Develop a Roadmap
1. What is the strategy of the organization?
2. What do you need for you functional area?
• Systems• Access• Requirements
3. Where are you currently with your systems?
• Is this new?• Existing?• Long term planning
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MARCH 21, 2016
Final Thoughts
Focus on collaboration rather than ownership
Strategy always drives technology needs
Your role is essential to achieve success
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Trevor S. Mitchell, CAEDirector of Membership & StrategyAmerican [email protected]@trevm22www.trevormitchellcae.com