“Dating Skills For Engineers”

“Entrepreneurship Fundamental Skills”

Fizz Day 1 Iain Verigin - September 2016

Engineering Life is …• Project Driven

• People Driven

• So what does a project look like?

Foundation

Foundation

It’s *Always* Stormy

Lessons Learned

Source Austin KleonYC’s Startup Curve is a Good Reminder, too

Foundation

Lessons Learned

Source Austin Kleon

Foundation

7

PERSISTENCE

GRIT

CHEER

8

LET’SWORK ONDELIVERIN

GCHEER

Entrepreneurship Fundamental Skills

Communicating

Helping

Listening

Don’t Be an Asshole

“In a Stressful Environment”

You Can Do These Now

They’ll help in your endeavors as a student and

you’ll have a leg up when you enter the workforce.

Entrepreneurship Fundamental Skills

Communicating

Helping

Listening

Don’t Be an Asshole

“In a Stressful Environment”

Communicating

Communicating

Key Points

• Credible • Emotional

• Stories

• Simple

• Unexpected

• Concrete

Communicating

Unexpected

• is about violating “norms”/ schema

• For example: - Fizz are great communicators – unexpected.- Fizz are good at math – normal.

Communicating

Communicating

15

Example – Market Positioning

We RHere

X isHere

Y isHere

Z isHere

• To be “something”– U need to be not something else.

• To have insiders – U need outsiders

Communicating

The Curse Of Knowledge

• when we are given knowledge,

it is impossible to imagine what it's like to LACK that knowledge.Communicati

nghttp://heathbrothers.com/books/made-to-stick/

Key Points• Simple is about Prioritizing.

• Unexpected is about violating schema/ “norms”

• Concrete is about using sensory language

• Credible is about human scale statistics or vivid details

• Emotional - People care about people (not numbers)

• Stories - drive action thru simulation

• SUCCES– Simple – Unexpected – Concrete – Credible – Emotional – Stories

Communicating

Reference

Entrepreneurship Fundamental Skills

Communicating

Helping

Listening

Don’t Be an Asshole

“In a Stressful Environment”

“Listening”

Notes From Marshall Goldsmith Chapter 9 - Listening

Listening

Make The Other Person Feel Important

(It’s NOT about You)

!! Listen First !!

Listening

#More -- Make The Other Person Feel

Important–Think Before You Speak

–Listen With Respect

–Ask Yourself - “Is it Worth It?”

Listening

Listening Tactics – Don’t

• Don’t Interrupt

• Don’t finish the other persons sentences

• Don't use the words "no", "but", or "however”

• Don’t say, “I knew that.”

Listening

Listening Tactics – Don’t

• Don’t even agree with the other person ( even if he praises you, just say, "Thank you" )

• Don't be distracted.

• Don't let your eyes wander, or attention wander, elsewhere while the other person is talking

Listening

Listening Tactics - Do• Maintain your end

of the dialogue by asking intelligent questions that– (a) show you're

paying attention– (b) move the

conversation forward

– (c) require the other person to talk ( while you listen )

• Eliminate any striving to impress the other person with how smart, or funny, you are. Your only aim is to let the other person feel he, or she, is accomplishing that.

( ie Let them impress you )Listenin

gDetails

Paradox:

The more you subsume your

desire to shine, the more you will

shine in the other person's

eyesListening

[iain’s experience]

• If the other person feels heard….

• It is much easier to say “NO”

Listening

More Reading -- Conversations

Listening - Extras

Entrepreneurship Fundamental Skills

Communicating

Helping

Listening

Don’t Be an Asshole

“In a Stressful Environment”

Background

1.All societies are “stratified”(Status matters )

2.All behavior is reciprocalHelping

One Up & One Down

One “Up-ness” of being asked to help

One “Down-ness” of asking for help

Helping

Three Roles

1.Expert - client - self diagnoses & looks for expert- helper - provide information or service

•2. Doctor - client – has a problem- helper - diagnose & prescribe

Helping

3. Process Consultant

- client – has a problem- helper – engage in humble inquiry

Which Role

Do You Use?

Helping

Process Consultant

aka. Humble Inquiry

“The Listening”Helping

Let’s Do It -- Listening Exercise

• # Process• Pairs• 2 minutes – A

talks• 2 minutes – B

talks• 2 minutes –

Review

• # Topic Suggestions– What happened

today?– What are you

feeling right now?

• # Rules• Speaker “Speaks”

– Ok not to speak• Listener

– Listen (Be Available)

– Acknowledge• Facial expressions• I see or I

understand• Don’t over

Acknowledge– No Questions

Activity

Helping

Helping - Extra - Summary

Seven Principles ofEffective Helping

1. Giver & Receiver are both ready

2. Relationship is equitable

3. Helper is in Proper Role

4. Communication is not a choice

• Starts w/ Humble Inquiry

• Receiver owns the problem

• Helper never has all the answers

Helping - Extra

Entrepreneurship Fundamental Skills

Communicating

Helping

Listening

Don’t Be an Asshole

“In a Stressful Environment”

Don’t Be An AssholeI’m serious

There is a bookThere is an online

quiz.There is another

book.There is a Mindset.

Behaviour

The “No Asshole Rule”• The Quiz

– http://electricpulp.com/guykawasaki/arse/

Behaviour

# Another Book–

Managing HumansChapter 1

“Don’t Be a Prick”

Behaviour

• <smile>

• !!! This is a very useful book/blog !!!

• A Management Style That Scales – Don’t Be A Prick - http://randsinrepose.com/archives/dont-be-a-prick/Behaviour

Which Mindset?

Fixed Mindset:

Growth Mindset:

Behaviour/Attitude

Rule #1

Fixed Mindset:LOOK SMART OR TALENTED AT

ALL COSTS

Growth Mindset:LEARN, LEARN, LEARN

Behaviour/Attitude

Rule #2

Fixed: DON’T WORK TOO HARD“To tell the truth, when I work hard at my school

work it makes me feel like I’m not very smart.”

Growth: WORK HARD, EFFORT IS KEY “The harder you work at something, the better

you’ll be at it.”

Behaviour/Attitude

Rule #3

IN THE FACE OF SETBACKS…

Fixed Mindset:CONCEAL MISTAKES OR DEFICIENCIES

Growth Mindset:EMBRACE MISTAKES, CONFRONT

DEFICIENCIES

Behaviour/Attitude

Entrepreneurship Fundamental Skills

Communicating

Helping

Listening

Don’t Be an Asshole

(Mindset)“In a Stressful Environment”

Persistence, Grit & Cheer

48

PERSISTENCE

GRIT

CHEER

You Can Do These Now

gentle reminder

The End

Dating Skills For Engineers

• A few years back -- Dr. Waltham suggested I change the title of my talk

• Thank You.

•

Sidebar

You Have a Choice

Behaviour/Attitude Hint:Fixed=A..hol.