2017-2021 dem strategic plan

Palm Beach County

Department of Public Safety Division of Emergency Management

2017-2021 Five Year

Strategic Plan

of 29 Division of Emergency Management

Strategic Plan 2017-2021

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Mission To minimize the impact of emergencies and disasters to our community through

education, planning, and response by coordinating information and resources.

Vision To be a world class emergency management agency keeping our community safe

and resilient by working together with our partners and the public as a team.

Values Adaptability to be able to adjust readily to different and changing

conditions Commitment the act of engagement, involvement Excellence the fact or state of excelling; superior in knowledge Integrity adherence to moral and ethical principles Knowledge the fact of state of acquaintance or familiarity gained by

sight, experience, or report Leadership the position or function of a person who guides or directs

a group Professionalism the standing, practice, or methods of a professional, as

distinguished from an amateur Teamwork cooperative or coordinated effort on the part of a group

of persons acting together as a team or in the interests of a common cause.




Organizational Chart



Director’s Message

Welcome to this year’s edition of the Palm Beach County Division of

Emergency Management (DEM) Strategic Plan. I am very proud of the accomplishments that our world class team has made during this past fiscal year and the future only looks brighter!

In preparation for this document, the Division conducted a full day strategic planning session with all Division of Emergency Management staff. It was a very productive day, full of energy and great ideas. The input of this session was compiled along with additional review and comment from the EM TEAM, as well as, the DEM management team. During our strategic planning session, we realized that in the coming year, we will encounter change and challenges. First and foremost, it has been nearly eleven (11) years since Florida has been impacted by a land-falling hurricane so one of our biggest challenges is to overcome the hurricane amnesia and complacency we see in our audiences. Next, we are seeing a slight reduction in grant funding. Our challenge is to maintain our current grant funding levels and find additional grants to fund new programs. And finally, we need to continue to work to better maintain our operational readiness and sustain our momentum and progress on our projects and programs. This last year, the DEM staff set an ambitious goal to earn accreditation by the Emergency Management Accreditation Program (EMAP); I believe that we will achieve this goal. This is significant. To achieve accreditation, the DEM must demonstrate through self-assessment, documentation and peer assessment, and validation, that its program meets industry recognized standards. The DEM will use the accreditation to prove our capabilities of disaster preparedness and response systems. Accreditation is valid for five years and we must sustain compliance with EMAP standards and be reassessed to maintain accredited status.

I am very proud of the accomplishments that our world class Division of Emergency Management staff has made over the past 12 months. As you read through this document, I know that you will be proud of where we as a Division have been and the direction that we are heading.

The entire DEM Team looks forward to working with our partners throughout Palm Beach County, municipal governments, the private sector, faith-based and non-profit communities, and the 1.4 million County residents to bring about the outcomes set forth in this Plan. Your support and encouragement will ensure our collective success.

Thank you.

______________________________ __________________________ Bill Johnson, RN, Director Date

Director’s Welcome

wpjohnson

Typewritten Text

September 9, 2016



Pursuant to the 2016-20 Strategic Plan, the Division of Emergency Management (DEM) accomplished many milestones. FY2015-16 was a very productive year for the Division in spite of a flat operational budget and some staff turnover. Some of the highlights of the Division’s accomplishments for the year are listed below: Human Resources

Hired and trained one (1) new Senior Secretary.

Four (4) new volunteers were recruited to our team.

County Warning Point Migrated the geographical-based notification system from Geocast® to the Vesta Alert™

platform.

Installation of four (4) new 800 MHz radio consoles.

Installation of a new 700 MHz overlay base station.

Operations Readiness/Response Duty Officer Program:

o Response to a bomb threat at the City of Riviera Beach Water Treatment Center.

o Response to a partial building collapse in the City of West Palm Beach.

o Participated in weekly National Weather Service conference calls.

o Conducted equipment training sessions for all Duty Officers to enhance operational readiness.

Meetings Facilitated o Seven (7) EM TEAM meetings o Six (6) EOA Branch meetings o Four (4) EM Municipal Representative meetings o Coordinated various other meeting including Operations Section, Mass Care,

Food & Water Unit, Debris Management, etc., to maintain operational readiness.

2015-16 Accomplishments



Drafted a new contract with the Disaster Recovery Coalition.

Successfully coordinated the StormReady Recertification with the National Weather Services

Shelter Programs: o Received support and started planning for an additional pet shelter site within a

Palm Beach County school. o Implemented a new Western Palm Beach County Cold Weather Shelter

transportation route. o Migrated all of the existing clients from the old Special Needs Shelter database

into the new WebEOC® Special Needs Board.

Radiological Emergency Preparedness (REP) Program: o Facilitated REP Training with first responders. o Designed and implemented the REP Status board in WebEOC®. o Published the REP Reception Center Field Operations Guide. o Received eight (8) donated instruments from Citrus County. o Purchased and modified REP instrumentation kits for field use.

Superfund Amendments & Reauthorization Act (SARA) Program: o Completed 120 site visits and reporting for fixed facility hazardous materials o Developed a new quick reference summary for high consequence hazardous

material sites

Healthcare Plan Review Created and launched the new HCEMP crosswalks

Completed review of 107 Health Care Comprehensive Emergency Management Plans

WebEOC® Upgraded to version 8.0 and 8.1; the interface is more intuitive and user friendly.

Improved the Essential Elements of Information (EEI) Board.

Created the LMS Board.

Conducted WebEOC® training to Logistics Section, as well as other EOC users to maintain operational readiness.

Created a new Special Needs Board.

Community Outreach Participated in numerous community outreach events

impacting more than 2,200 citizens. South Florida Fair – DEM reached over 115 individuals

daily at the 2016 South Florida Fair, teaching them about the importance of emergency preparedness using the core messages of (1) Make A Plan, (2) Build A Kit, (3) Get Involved, and (4) Be Informed. Over 380 individuals used



one of DEM’s Disaster Preparedness Kiosks to learn which hurricane evacuation zone they reside in.

Partnered with Roger Dean Stadium for 2 events to kick off the 2016 hurricane season. Participated in Home Depot Partnership Hurricane Expo in late May. Participated in the Belle Glade Emergency Preparedness Forum. Updated the mobile Kiosk presentation. Continued Social media outreach by attaining over 4,000 followers.

Grants Assisted PBC Animal Care and Control to secure $5,000 in funding from the ASPCA for

equipment for a pet friendly shelter.

Utilized 99% of state and federal grant funding for: o Training o Technology upgrades o Equipment o CERT

Partnerships Following the leadership of the Palm Beach Sheriff’s Office (PBSO), helped develop the

Combating Violent Extremism Program in collaboration with multiple stakeholder agencies applying for a $500,000 grant with the PBSO to fund the program.

Worked with Office of Management and Budget and on compiling information on key personnel needed for tracking disaster-related costs.

Created application map for new equipment that allows baseline applications required for all new equipment.

Continued to work with PBSO Fusion Center.

Developed, designed, and hosted a Private Sector Partnership Workshop in February, 2016, that attracted leaders from various business sectors to discuss disaster preparedness and readiness. Presented salient work plan action steps.

Planning

Revised the Comprehensive Emergency Management Plan (CEMP), which was approved by the State of Florida and adopted by the Board of County Commissioners on May 17, 2016.

Courtesy review of Palm Beach Gardens EMP



12 major plans were reviewed and revised by DEM staff and stakeholders in order to maintain operational readiness:

1. Floods and Severe Weather 2. Admin-Finance Coordinating Procedure 3. Audio Visual Technology Manual 4. EOC Action Plan 5. Hazardous Materials HSP 6. Logistics Coordinating Procedure 7. Multi Year Training and Exercise Plan 8. Recovery Coordinating Procedure 9. Special Needs Shelter Coordinating Procedure 10. Workplace/School Violence Hazard Specific Plan 11. Special Needs Coordinating Procedures 12. Cold Weather Sheltering Plan

Five (5) new LMS projects were introduced, evaluated, and ranked in the project

prioritization list (PPL). Training

Coordinated and submitted the application to EMI for the Integrated Emergency Management Course (IEMC) Preparing the Whole Community for a Complex Coordinated Attack. Class was awarded by EMI to Palm Beach County for June 2017.

Increased NIMS compliance of EOC responders to 75.62%.

Enhanced DEM employee professional development by identifying that 57.1% of DEM professional staff have completed the PDS (goal was 25% by September 2016, and 35% by September 2017).

Planned and coordinated 19 training courses for stakeholders & DEM for 488 individuals.

Exercises Coordinated and facilitated the 2016

Statewide Hurricane Exercise Hurricane Kimo for over 153 participants.

Assisted Horsley Witten with the coordination of the 2015 Florida State Level Water Sector Functional Exercise at the Palm Beach County EOC.

Participated in the Virtual Tabletop Exercise Recovery, conducted by the Emergency Management Institute.

Designed and held an Emergency Operating Area (EOA) field-based functional exercise.



Designed and facilitated the full scale FEMA-evaluated Radiological exercise at the EOC.

Facilitated and participated in a Hazmat Virtual Tabletop Exercise (Chlorex), conducted by FEMA’s Emergency Management Institute (EMI).

Designed the Region 7 Mass Care Tabletop Exercise; will participate in this exercise in August 2016.

Participated with the Region 7 AHIMT in the Admin/Finance Unit during Operation Heat Shield at the Miami Marlins Stadium.

Participated with the Region 7 AHIMT in the Admin/Finance Unit during the Delray Beach Saint Patrick’s Day parade.

Participated with multiagency IMT for the Marathon of the Palm Beaches.

CERT & Citizen Corp Coordinated four (4) Community Emergency Response Team (CERT) courses at Palm

Beach State College, including a Medical Magnet class of students from Lake Worth High School.

Coordinated three (3) CERT Organization of County Cert (OCC) meetings. Logistics

Completed annual fixed assets analysis with all items accounted for.

DEM staffed the Incident Command Post for the Marathon of the Palm Beaches that was held on December 5, 2016.

Emergency Medical Services (EMS) Office 178 EMS vehicle inspections were completed.

Five (5) seats were appointed to the EMS Advisory Council.

Six (6) COPCN’s were issued.

A new EMS website was established at www.pbcems.org

EMS Awards Ceremony honoring the outstanding EMS heroes of our community was held on May 20, 2016.

Completed a countywide EMS Strategic Plan.

Reimbursed ten (10) municipal EMS agencies totaling $260,000 for EMS equipment.

CPR Day Was held on Saturday, February 13, 2016.

Twenty-two (22) fire stations around the County participated.



Trained 628 members of the public in “Hands Only CPR.”

Coordinated efforts in the training of 6,000 high school students countywide.

EOC Facility Projects Conference Room 3: Phase 2 of our video switching and upgrades and technology

enhancements.

Conference Room 2: completed an entire remodel of the room, upgrading all of the technology and added video switching (i.e., Crestron®) capabilities.

Conference Room 1: completed an entire remodel of the room, upgrading all of the technology and added video switching (i.e., Crestron®) capabilities.

Kitchen Remodel: upgrade some of the appliances and furniture to enhance the functionality during “gray” skies, but also to improve the comfort for employees as a break room during “blue” skies.

Community Rating System (CRS) Developed, wrote and got the Program for Public Information (PPI) approved through the

BCC for educating the community concerning matters pertaining to floodplain management and to highlight the importance of flood mitigation to the community.



Metric 2013 2014 2015 3 year average Trainings 22 33 27 27 trainings/year Training Attendees 469 587 478 511 attendees/year Exercises 6 6 6 No change Exercise Participants 451 519 519 496 participants/year % EOC Staff NIMS Compliance 70% 61% 62% 64% compliance /year Duty Officer Notifications 97 179 362 212 notifications/year Duty Officer Responses 10 5 7 7 responses/year CWP Telephone Calls 23,258 33,942 32,200 29,800 calls/year Text Activity 24,687 30,509 34,274 29,823 texts/year CWP Radio Traffic 6,766 8,673 7,121 2,506 radio

transmissions/year CWP Fax Activity 7,102 10,430 20,189 12,574 faxes/year Other CWP Activity (EMnet, Requests, Walk-Ins, e-mails, etc.)

4,467 7,564 7,907 4,276 other activity per year

Notifications to State Watch Office (SWO)

262 312 368 104 SWO notifications/year

Visits to DEM Website 38,505 40,863 35,955 38,441 visits/year Average Duration of Visit 12 min 39

sec 9 min 40 sec 9min 3 sec 10 minutes/website

visit Number of Posts to FaceBook 91 97 100 96 posts/year Number of People Reached 16,842 21,467 36,602 24,970 people

reached/year Number of Tweets 258 322 295 292 Tweets/year Number of Community Outreach Events

51 81 84 72 events/year

Number of Outreach Attendees 3,762 5,228 4,589 4,526 attendees per year

Number of Facilities Submitting CEMPs

283 277 307 295 CEMPS/year

Initial Review Approval 105 No longer tracked

No longer tracked N/A

Initial Review Not Approved 178 No longer tracked

No longer tracked N/A

Average Amount of Time Per Review

50 min 79 min 61 min 63 min/review

Average Number of Days Waiting for Review

16 days 14.5 days No longer tracked N/A

Healthcare Program Revenue $7,983.73 $9,402.51 $9,854.28 $8,990 per year

2015 Statistics



Goal: Enhance the Division’s outreach activities by engaging all of our audiences and stakeholders

Strategies (Objectives)

Tactics (Tasks)

Target Completion Dates

Champion

Re-establish the DEM Speaker’s Bureau

Revise the procedures for outreach activities

December 2016 Training & Exercise Coordinator

Develop QA (evaluation) program to ensure speakers meet standards prior to providing presentations independently

January 2017 Training & Exercise Coordinator

Recruit volunteer speakers

February 2017 Training & Exercise Coordinator

Train volunteers April 2017

Training & Exercise Coordinator

Evaluate effectiveness of the speakers bureau program

July 2017 Training & Exercise Coordinator

Review, revise, and update the DEM website

Review section pages to ensure information is relevant and robust

Monthly (1st Thursday) Manager of each section

Update with relevant and robust information Quarterly

Emergency Management Specialist II - Operations

New website to go live January 2017


Increase participation in the annual CPR Day by five (5) percent

Present work plan proposal to EMS Council

August 2017 EMS Manager

Train CPR instructors On-going EMS Specialist Develop public awareness campaign

On-going EMS Specialist

Participate in event February 2017 EMS Specialist

Five (5) Year Strategic Plan




Tactics (Tasks)


Champion

Enhance the DEM volunteer and intern program

Continue to market the volunteer and intern program to appropriate venues to recruit sufficient and appropriate candidates


Create volunteer job descriptions for each section.

January 2017 EMS Specialist

Aggressively market the intern program in local colleges and universities


Support the Assist Small Business Office with developing the Business & Industry Unit.

Finalize ESF #18 operating procedures and job aids

February 2017 Recovery Manager

Arrange for, and provide two (2) training opportunity for SBO staff

April 2017 Recovery Manager

Arrange for, and provide at least one exercise opportunity for SBO staff to test the operating procedures


Goal: Enhance countywide operational readiness and security to promote optimal disaster response


Tactics (Tasks)


Champion

Determine essential training needs

Conduct a countywide operational capability assessment (i.e., survey) among our response stakeholders to determine needs

January 2017 Training & Exercise Coordinator

Identify an alternate (COOP) site for the EOC

Work with PBC Facilities Development & Operations (FD&O) to identify a suitable building/site

June 2017 Logistics Manager




Tactics (Tasks)


Champion

Develop a work plan that identifies any modifications and special equipment needed to make the site a warm-cold COOP site

July 2017

Recovery Manager

Identify funding and complete BAS to make necessary retrofits


Identify Go-Kit(s) contents and equipment cache(s) for the Alternate EOC; develop transfer plan

June 2017 Recovery Manager

Train and exercise DEM staff on COOP process


Work with Human Resources Director to get approval on policy issues


Seek administrative approval on EDRP


Work with ISS to design and facilitate HRIS modifications


Develop position-specific job aids


Enhance physical security of the Emergency Operations Center (EOC)

Based on IP Gateway Risk Assessment, design security enhancements

October 2016 Logistics Manager

Initiate BAS → approved project concept

November 2017 Logistics Manager

Construction phase February 2017 Logistics Manager Project completion June 2017 Logistics Manager

Enhance security of the Emergency Operations Center (EOC) through review of DEM procedures

Based on IP Gateway Risk Assessment, identify procedural deficiencies

April 2017 Logistics Manager

Modify appropriate procedures (i.e., SOGs and PPMs) accordingly

September 2017 Logistics Manager

Conduct DEM staff training on procedural improvements

October 2017 Logistics Manager




Tactics (Tasks)


Champion

Enhance countywide sheltering options

Seek additional grant funds to help fund the additional equipment and supplies that will be needed for these enhanced sheltering projects

June 2017 Admin/Finance Manager

In collaboration with PBC Schools and Animal Care & Control, work to implement at least one additional Pet Friendly Shelter option

June 2017 Senior Planner/Operations

In collaboration with Administration and FD&O, work to identify one additional facility to be used as a Special Needs Shelter

June 2017 Senior Planner/Operations

Implement a Medical Management Facility (MMF) Shelter Program to include facility MOU’s, Coordinating Procedures, application process and WebEOC®

Board integration

June 2018 Senior Planner/ Operations

Incorporate the Disaster Recovery Coalition (DRC) staff member into the Division day-to-day operations, as feasible, to improve operational readiness of both entities

Establish effective on-boarding work plan for DRC staff member

February 2017 Senior Manager

Complete DRC staff member orientation

March 2017 Senior Manager

Develop, train, and exercise the Family Assistance Center (FAC) Plan

Develop a Family Assistance Center (FAC) Plan

May 2017 Planning Manager

Train partners agencies on the FAC Plan

August 2017 Planning Manager

Exercise the FAC Plan December 2017 Planning Manager Logistics Capability Assessment tool (LCAT)

Complete the LCAT which identifies strengths and weaknesses in the 5 core logistics functions.

August 2017 Logistics Manager




Tactics (Tasks)


Champion

Enhance our Duty Officer training program

Provide practical “hands on” training options including on-site tours, meet & greets, etc.


Participate in the FEMA EMI Complex Coordinated Attack Exercise

Establish multi-jurisdictional, multi-disciplinary participant list

November 2016 Training & Exercise Coordinator

Invite participants February 2017

Training & Exercise Coordinator

Participate in the exercise at the EMI campus in Emmitsburg, MD.

June 2017 Training & Exercise Coordinator

Utilize grant funding for prioritized projects

Coordinate long-range plans, monitor grants, and collaborate with project managers so as to ensure grant funding is strategically linked to prioritized projects

On-going Admin/Finance Manager

Proactively research and apply for additional grant dollars to fund new projects

On-going Admin/Finance Manager

Protect our equipment assets so that the cache is operationally ready to deploy during emergencies

Pre-stage DEM REP trailers and hazard specific supplies at the designated reception centers

December 2016 REP Planner

In collaboration with FD&O, develop a short-term, low-cost work plan to protect our cache of emergency response equipment


In collaboration with FD&O, develop a long-term capital work plan to protect our cache of emergency response equipment





Tactics (Tasks)


Champion

Optimize the integration of our mitigation and recovery programs

Work to ensure that the Section 406 hazard mitigation fund measures related to disaster-damaged facilities are seamlessly integrated and linked between the LMS and Recovery plans

January 2017 Mitigation Coordinator

Goal: Modernize and/or digitalize emergency management processes to promote efficiency


Tactics (Tasks)


Champion

Implement a new alert and notification system, including policies & procedures with the advent of Everbridge™ at the State level.

Complete the Memorandum of Agreement with the Florida Division of Emergency Management for use of the system.

December 2016 Senior Manager

Develop the concept for roles, groups and attributes.

January 2017 Emergency Management Specialist II - Operations

Develop notification templates. February 2017


Update all alert and notification SOGs to reflect new system and processes.


Go live with private (internal) notification system.

March 2017 Emergency Management Specialist II - Operations

Develop concept for public opt-in subscriptions and notifications

April 2017 Emergency Management Specialist II - Operations

Go live with public notification system May 2017





Tactics (Tasks)


Champion

Approach the digitalization of emergency management processes strategically and systematically

Ensure that our file storage policies and procedures are current, relevant, and understood by training staff at staff meeting

February 2016 Division Director Sr. Secretary

Section-by section, review folders on the Common (“R:”) drive and DEM SharePoint to ensure that they are arranged in accordance with Division policies

March 2017 Division Director Sr. Secretary

Create a self-registration Special Needs application within the DEM Website to include triage and connectivity to the WebEOC® Special Needs Board


Merge existing SARA High Risk site data into a usable GIS based format

June 2017 REP Planner

Transfer the LMS Project Prioritization List (PPL) from a manual Excel spreadsheet to an automated WebEOC® board

December 2016 Mitigation Coordinator

Optimize our digital capability

Fully implement the REP evacuee digital registration process to include procurement of wrist bands

June 2016 REP Planner

Create a Website portal for the upload of Healthcare CEMP’s which will connect to the Database


CWP Daily Log Event type identification and agency clean-up

January 2017 Communicator Lead




Tactics (Tasks)


Champion

Implement new Daily Log and event reporting process

December 2017 Communicator Lead

Enhance the Division’s GIS capabilities

Evaluate the new WebEOC mapping capabilities and determine if our needs are met.

December 2016 Emergency Management Specialist II - Operations

Evaluate and overhaul the damage assessment process

Develop an implementation plan and procedures for the RIA Team mobile application (RIAT).

January 2017 Recovery Manager

Train all responders on the new RIA process.

May 2017 Recovery Manager

Update & redesign key WebEOC Boards to meet new 8.0 standards

Update the Situation Report Builder December 2016


Update WebEOC Standard Board Set (Press Release, Sign In/Out, Public Information)

January 2017 Emergency Management Specialist II - Operations

Update the Event Reporting Boards (Position Log, Significant Events, EIC)

May 2017 Emergency Management Specialist II - Operations

Update County Facilities Board May 2017


Goal: Sustain agency accreditation and enhance personnel certifications


Tactics (Tasks)


Champion

Review DEM HSPs and documents with EMAP accreditation in mind

Use of process mapping.

On-going Planning Manager

Capture institutional knowledge; incorporate EMAP best practices into DEM day-to-day activities

On-going Planning Manager




Tactics (Tasks)


Champion

Better organize DEM records to make them easier to find/more accessible → assist in the accreditation process

Section-by section, review folders on the Common (“R:”) drive and DEM SharePoint to ensure that they are arranged in accordance with Division policies and to make documents easier to find/more accessible

March 2017 Division Director Secretary

Ensure optimal Continuity of Operations (COOP) Plans for stakeholder entities

A half-day training session for COOP presented by the state to our stakeholders. (In preparation for the development of individual Stakeholder COOP Plans.)

December 2016 Recovery Manager

Each county agency and stakeholder organization performing essential program functions for the PBC EOC shall have a COOP


DEM will work with PBC municipalities to assist them with developing or updating their COOPs.

December 2018 Recovery Manager

Enhance DEM employee development

35% of DEM professional staff will become FPEM or CEM® certified in FY16-17

September 2017 Training & Exercise Coordinator

35% of DEM professional staff will complete the PDS in FY16-17

September 2017 Training & Exercise Coordinator

Update the Palm Beach County Multi-Year Training and Exercise Plan

Annually in December Training & Exercise Coordinator

Regularly disseminate training announcement to stakeholders

Monthly (on-going) Training & Exercise Coordinator




Tactics (Tasks)


Champion

Identify a prioritized needs list to develop relatable, relevant position-specific training for PBC EOC response agencies and/or personnel

December 2016 Training & Exercise Coordinator

Enhance the EOC personnel training program

Develop the curriculum for at least one of the training courses identified in the needs list above

March 2017 Selected project manager

Identify training needs through after action (AAR) analyses

On-going Training & Exercise Coordinator

Radiological Emergency Preparedness (REP) required stakeholders will participate in the Florida REP 140 course, EOC personnel training and/or REP practice exercise.

January 2016 REP Planner

REP required stakeholders will participate in the FEMA evaluated REP exercise.

February 2016 REP Planner

All DEM staff will review their respective EOC position-specific job aids → revise into brief, actionable WebEOC checklists considering hazard specific information, as appropriate

May 2017 Senior Manager

Develop and write the Palm Beach County Stormwater Management Plan

Identify a funding source for a Stormwater Management Plan, a pre-requisite of a Class 4 CRS class rating

April 2017 CRS Coordinator

The identified plan writer will develop a schedule to complete the writing of the required plans

June 2017 CRS Coordinator




Tactics (Tasks)


Champion

On-site CRS audit with the date as determined by mutual agreement between ISO and Palm Beach County DEM

June 2018 CRS Coordinator

Recovery Plan Re-write

Investigate and identify FEMA and State terminology and the methodological aspects of Recovery in light of the best practices developed since 2014


Develop list of changes and modifications required to update the plan


Review the plan with the Recovery Branch Director, as well as other requisite SMEs (per CPG101)

August 2017 Recovery Manager

Optimize our Public - Private Partnership

Assist with the development of the Standard Operating Guide and checklist for Business and Industry Unit to communicate and provide services to PBC communities during disasters when EOC or COOP Plan is activated.


Enhance the Business & Industry reporting processes and design best modes to capture and display information.


Identify ways DEM can assist businesses to prepare, respond to, and recovery from a disaster through discussions of a scheduled business and DEM meeting.





Tactics (Tasks)


Champion

Develop and test methods to communicate information to and from businesses at risk from disaster.


Develop a Business and Industry Unit Exercise to exercise the following tasks: Communicate with

businesses Complete a mission

Resource Request Complete recovery

tasks

October 2018 Recovery Manager

2017-2021 dem strategic plan

Documents