2018 annual conference conference registration - … · 2018 annual conference conference...

2018 Annual Conference

Conference Registration

Amway Grand Plaza

Grand Rapids, Michigan

April 25-27, 2018

CONFERENCE INFORMATION

Who should attend?

Home Care, Hospice & HME Staff, Administrators & Managers,

Owners, Physical, Occupational & Speech Therapists, Clinical Nurse

Supervisors, Finance, Reimbursement & Billing Staff and Human

Resources Personnel. You!

Location:

Located in the Heart of what Forbes Magazine calls “One of the 10

Best Downtowns in the USA”, the Amway Grand Plaza Hotel locat-

ed in Grand Rapids, Michigan is our home for the 2018 Annual Con-

ference. The Amway offers an historic ambiance and four-diamond

service.

Registration:

Mail completed registration form with payment to MHHA, 2140

University Park Drive, Suite 220, Okemos, Michigan 48864. Make

checks payable to MHHA. No telephone registrations will be ac-

cepted. Fax registrations will be accepted ONLY for payment by

VISA, MasterCard, American Express or Discover. Confirmations

are guaranteed to be sent to those whose registrations are postmarked

by Friday, April 12, 2018. Early bird registration discount rates ap-

ply to registrations postmarked by Friday, March 16, 2018. Agencies

will be billed for the difference if early-bird fees are postmarked after

Friday, March 16, 2018. The Late rate is for registrations post-

marked March 17, 2018 or after. Registration sharing is strictly

prohibited. Each person must be registered. If you are a current

VGM Member you may come at the MHHA Member Rate

One-Day Registration:

One-day registration is available. One-day registration includes:

educational programming, handouts, continental breakfast, breaks

and any planned meal activities or receptions scheduled for your day

of attendance.

Cancellation Policy:

Registration fees, less a $50.00 processing charge are refundable by

submitting your request in writing to MHHA (fax: 517/349-8090) on

or before Friday, March 16, 2018. No refunds will be made, under

any circumstances, after March 16th. Substitutions are permitted by

faxing your request to MHHA, 517/349-8090.

Nursing Contact Hours:

The Michigan HomeCare & Hospice Association is an approved pro-

vider of continuing nursing education by the Ohio Nurses Associa-

tion an accredited approver by the American Nurses Credentialing

Center’s Commission on Accreditation.(OBN-001-91) (OH-290,

3/1/2019)

Commercial Support:

There is no commercial support for the educational sessions.

Sponsorship:

There are sponsors for some of the sessions and are indicated under

each session through the agenda.

Conflict of Interest:

The planners and faculty have declared no conflict of interest.

Criteria for Successful Completion:

In order to receive contact hours you must sign in with your barcode

labels (obtained at the CE table by registration) at the start of each

session. At the conclusion of each session, you must complete your

evaluation and put one of your barcode labels on the completed evalu-

ation and turn it in as you leave the room.

Social Work CEs: Applied for to the Michigan SW CE

Collaborative.

Physical Therapy CEs: Applied for to the Michigan

Physical Therapy Association

Nurse Home Administrators CEs: Applied for to

the Michigan Department of Licensing and Regulatory Affairs

Hotel Accommodations:

Please join us at the Amway Grand Plaza. We have secured a dis-

counted room rate. On-line and phone reservations will be accepted.

A dedicated booking website has been created and you can use this

website to make, modify and cancel hotel reservations as well as take

advantage of any room upgrades, amenities or other services offered

by the hotel. Room rate is $159. Use the following Amway Grand

link: https://aws.passkey.com/e/49297917 to make a reservations or

call the hotel at 800/253-3590 or 616/776-6450

Consent to Use Photographic Images Registration and attendance at, or participation in, MHHA meetings

and other activities constitutes an agreement by the registrant to the

use and distribution of the registrant or attendees’ image photographs

of such events and activities by MHHA.

Dress:

For your comfort, please dress casually for the conference.

Meeting Rooms:

Individual response to temperature differs greatly. It is best to layer

clothes…dress for a warm room, but bring a sweater or jacket.

At Your Service:

Conference Host: MHHA, 2140 University Park Drive, Suite 220,

Okemos, Michigan 48864, Phone: 517/349-8089, Fax: 517/349-

8090.

Conference Hotel: Amway Grand Plaza Hotel, 187 Monroe Ave.,

NW, Grand Rapids, Michigan 49503 Phone: 616/774-2000

Silent Auction:

Plan to attend and participate in the Silent Auction that benefits the

Michigan Foundation for Home Care Scholarships . The Annual

Silent Auction will be set up in the Exhibit Hall starting on April 25,

2018 from 5:00 p.m. to 7:00 p.m. and will remain open throughout the

conference during scheduled exhibit times. The bids will close at

12:00 noon on Thursday, April 26, 2018. Proceeds will help support

the Michigan Foundation for Home Care Education scholarships and

programming. If you are interested in donating something of value to

the auction, please complete the enclosed donation form.

https://aws.passkey.com/e/49297917

A message from our CEO

The Michigan Association for HomeCare & Hospice (MHHA) is pleased to announce the opening of registration for its 2018 An-

nual Meeting & Exposition at the Amyway Grand Plaza. This year’s meeting takes place April 25-27, offering three days of op-

portunity to learn, engage with distinguished speakers, and network. Attendees will have the opportunity to visit the exhibitor

hall with over 60 vendor experts showcasing their products and services.

The MHHA conference is the largest gathering for home care and hospice in Michigan this year. You can expect to learn about

the latest research, development, regulations, laws, and news. The MHHA Annual Conference provides carefully planned edu-

cation content with inspirational keynoters and knowledgeable experts.

Our theme for the 2017 Conference “Mitten Strong – Bringing Care Home”. The future for home care and hospice in Michigan

is very positive and this year’s theme celebrates our state’s economic strength and your significant contribution to helping Mich-

igan seniors and the disabled to exercise their preferred choice to remain in their home as long as possible. Over the next thirty

five years, the need for your services and talent will grow substantially in similar proportion to the aging baby boomer popula-

tion and shorter hospital stays. With growth comes the challenge of a changing regulatory environment for home care and hos-

pice services as well as organization mergers and acquisitions. The MHHA Annual Conference will help you and your organi-

zation continue to thrive in Michigan’s leaner, stronger, and changing home care and hospice environment.

Register soon to get the lowest rates for the 2018 Annual Conference & Expo and book your room early to guarantee your stay

at the beautiful Amway Grand Plaza Hotel in the center of downtown Grand Rapids convention and cultural center. MHHA

arranged a special room rate to make your stay more affordable and there is additional savings for organizations registering

multiple people.

I’m looking forward to seeing you in Grand Rapids.

Barry Cargill, President & CEO

Michigan HomeCare & Hospice Association

Conference Speakers

Alexander Abdun-Nabi, PEM Alex Abdun-Nabi is the State Training Officer for the Michigan State Police/Emergency Management and Homeland

Security Division. In this role he oversees all emergency management and incident command training programs sponsored

by the state. Alex has also served as the acting State Exercise Officer and deployed to Puerto Rico after Hurricane Maria

as the leader of an Emergency Management Assistance Compact (EMAC) Advance Team. He is a graduate of the Univer-

sity of Michigan and currently lives in Grand Rapids.

Carol Albaugh, BS, LPTA Carol is Technical Solutions Consultant at VGM Group, Inc. Focusing on cybersecurity for the extensive membership

organization thought the 28 business units of VGM. She has 25+ years’ experience in a variety of positions related to

technology and the healthcare industry. She has held positions as Clinical Application Software Analyst and Senior Team

Lead for fortune 500 companies. Carol’s extensive background in technology, healthcare and security enables her to have

a vast understanding of how to protect ePHI from healthcare data security threats.

Corrine R. Ball, RN, CPC, CAC, CACO Corrinne is a Registered Nurse and graduate of Southern State Community College with an Associates Degree. She is

currently attending Lamar University to obtain a Bachelors in Nursing. She has 29 years of experience in the nursing

field with a variety of specialty areas. She has worked for National Government Services for thirteen years. She has two

years experience as a Medical Review Analysts and ten years experience in Medicare education. She has eleven years

experience in reviewing documentation for Medicare hospice claims and providing education to hospice providers on

medical review findings, coverage and nursing documentation, and provides the hospice e-billing education. Certified in

2009 as a Certified Professional Coder, 2010 as Certified Ambulance Coder and 2014 as a Certified Ambulance Compli-

ance Officer.

Marilyn Begle Marilyn Begle is Director of Chronic Care for Beaumont Home Health Services, and a nurse with over 30 years of clini-

cal and leadership experience. In her current role, Marilyn developed and implemented a Palliative Care program within

a Home Health Agency that was recently granted Certification for Community-based Palliative Care by The Joint Com-

mission, making it the first in Michigan and the 21st in the country to achieve that distinction. Marilyn is passionate

about spreading Palliative Care practice, and co-leads the health system’s Palliative Care Clinical Service, responsible for

integrating high quality Palliative Care across a large health system.

Stacy Brennan, MD Dr. Stacey Brennan has been with CGS Administrators, LLC, as the DME MAC Jurisdiction B Medical Director for

over a year and a half, having previously served in this role for the former contractor since December, 2009. Prior to that,

she served as a DMERC, Part A and QIC Medical Director for other MAC contractors, including Palmetto GBA. Dr.

Brennan is a Board-certified family physician and has been in the insurance field since 1998. She has extensive experi-

ence writing Medicare policies and has been dedicated to Durable Medical Equipment, Prosthetics, Orthoses and Sup-

plies for over nine years. In her spare time, Dr. Brennan enjoys being with her family, gardening, singing and caring for

her two standard poodles.

Jerry Bridge Jerry Bridge is a speaker, humorist and author for the healthcare industry. He is well known for turning complex topics

into fun, engaging, thought provoking presentations. Jerry’s new book, “Who Cares? The Give and Take of Family

Caregiving” is widely recognized by healthcare professionals as an inspiring, uplifting memoir for anyone with a family

caregiving challenge or story. He is a drummer, knows his way around a kitchen and has performed standup at the world

family Comedy Store. Above all else, Jerry's passion is to lead inspiring , motivating programs that empower people

while having plenty of fun in the process.

Rick Brummette, RN Rick Brummette is currently the Manager for the Michigan Federal Certification Program for Hospices and Home

Health agencies. He has over 25 years of experience as a registered nurse, obtained a Bachelor’s Degree from Michigan

State University College of Nursing and has spent 14 years of his career working with home health and hospice Medi-

care surveys.

Conference Speakers

Elizabeth Buckley, RN, BSN, JD, CPHRM Elizabeth has been a Registered Nurse over 20 years and an Attorney for over 10 years. She worked as a Staff Nurse on

med/surg, critical care and as a Quality Supervisor for Oakwood Healthcare Inc. in Dearborn and was also a law student

intern in their Corporate Compliance Department. Elizabeth practiced law privately before returning to healthcare ad-

ministration. She has served many roles in home health care including Clinical Manager for a small agency and Admin-

istrator, Regional Operations Specialist and Regional Director for 2 large national chains. Elizabeth is also a Certified

Healthcare Risk Manager having served as a Risk Manager at Oakwood Healthcare for 3 years. In this role, she advised

the corporation on a variety of issues including serious safety events, medical devices and recalls, and taught a nursing

core class on Risk Management. Currently she is the Integrity & Compliance Officer for Trinity Health At Home, one of

the largest not-for-profit, hospital-University and her JD from Wayne State University where she also served as President

of Law Students Association. affiliated home care and hospice organizations in the United States. In this capacity she

advises the corporate leadership and agency staff primarily regarding Compliance, Regulatory, Accreditation and also

services as the Privacy Officer and Risk Manager. She obtained her BSN from Grand Valley State

Kristen Cook, BA, JD Kristen is an Associate Principal with Kitch Drutchas Wagner Valitutti & Sherbrook. She is a member of the Detroit

Office’s Labor and Employment Group. Ms. Cook received her J.D., Cum laude, from Loyola University Chicago

School of Law, where she was a member of the Loyola Law Journal. She received a BA in psychology, with honors,

from the University of Michigan, Ann Arbor. Ms. Cook was named a Rising Star in 2013-2017 by Super Lawyers. Ris-

ing Stars are attorneys who are 40 years old or younger or those who have practiced for 10 years or less. Only 2.5 percent

of Michigan lawyers are named to the list every year. She has been admitted to practice in the States of Michigan and

Illinois, as well as the United States District Courts for Eastern and Western Districts of Michigan., the Northern District

of Illinois and Ohio.

Amy Craven, PT, MS, DPT Amy Craven is Vice President of C & V Senior Care Specialists and Doctor of Physical Therapy with over 25 years of

clinical and leadership experience. She is a dedicated professional regarding clinician/caregiver education on how to ef-

fectively treat the patient with Alzheimer’s/Dementia. Dr. Craven has extensive professional and personal clinical experi-

ence with those diagnosed with Alzheimer’s. She served as Administrator of Western New York branch of a National

Home Health Care Company. Additionally, she was the Rehab Director for a National Home Care Provider.

Michael Deck Michael Deck is currently the project Manager, Healthcare Synergy. He has over 15 year experience in the development,

implementation and support of electronic medical records in the post acute care arena. Currently he sits on the NATE Ad-

visory Council and the Texas HIE Advisory Board.

Mary Ann Dekker, MPA, RN, CHPN, ACHC Certified Consultant Mary Ann is the founder and independent consultant for “Advancing Your Hospice and Home Health, LLC”. She is an

RN with more than 28 years of care-and-management experience in hospice and home health. Her background includes

certification as a consultant for the Accreditation Commission for Health Care, Inc. (ACHC), and she holds a Masters

Degree in Public Administration with a Healthcare Administration focus form Grand Valley State University. She has

been a Certified Hospice and Palliative RN since 2007 and was a Certified Professional in Healthcare Quality from 2005-

2013. Mary Ann has been instrumental in helping hospices and home care companies to provide the best of care within

the standards of practice required by federal and state laws, thereby maximizing potential profit margins, in accordance

with accrediting body standards, including those of CHAP, ACHC and Joint Commission. She is a member of the State

of Michigan Licensing and Regulatory Affairs Hospice workgroup assisting the state to refine and revise Michigan’s hos-

pice licensure rules. She has been a member of the Hospice and Palliative Nurses Association since 2007.

Conference Speakers

Jennifer S. Dickey, PHR, SHRM-CP, BA Ms. Dickey is an experienced Human Resources professional, with over 17 years of experience working for organiza-

tions in the financial, health and service industries, with a focus on business strategy, employee engagement, compensa-

tion philosophies, training and development and much more. She earned her Bachelor's degree focused in Management/

HR from Davenport University, possesses the Professional in Human Resources (PHR) and SHRM Certified Profes-

sional (SHRM-CP) certifications and is a member of the Society for Human Resources Management. Jennifer is an HR

Consultant and speaker for the HR Performance Solutions, promoting how to create a culture of continuous opportunity

and helping people to be inspired to innovate and make an impact on an organization’s most valuable assets, it’s people.

Douglas Dietzman, BS Douglas is the Executive Director for Great Lakes Health Connect (GLHC) and has over 25 years of experience in infor-

mation technology leadership focused primarily in the healthcare and health insurance markets. Mr. Dietzman has over-

all responsibility for GLHC’s business and technical operations and achieving the organization's mission on behalf of

Michigan’s citizens and healthcare communities across the state. Great Lakes Health Connect is among the leading pro-

viders of health information exchange services in the nation. Mr. Dietzman holds a Bachelor’s of Science degree in

Business Management form Biola University an was named 2011 Thought Leader in Health care by Business Review

West Michigan. He is on the Board of Directors of Strategic Health Information Exchange Collaborative and a member

of eHealth Initiative Leadership Counsel and Health Business Solutions Committee of the Health Information Manage-

ment Systems Society.

William Dombi, JD Mr. Bill Dombi is the President of the National Association of Home Care & Hospice. He previously served as Vice

President of Law at NAHC. As a key part of his responsibilities, Bill specialized in legal, legislative and regulatory

advocacy on behalf of patients and providers of home health and hospice care. With nearly 40 years of experience in

health care law and policy, Bill has been involved in virtually all legislative and regulatory efforts affecting home care

and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hos-

pice benefit in 1983, the institution on Medicare PPS for home health in 2000, and the national health care reform legis-

lation in 2010. With litigation, Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health

services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid

programs for inadequate payment rates, along with current lawsuits challenging the Medicare home health face-to-face

encounter rule and the Department of Labor changes to the overtime rules under the Fair Labor Standards Act. In addi-

tion to litigation, Bill offers extensive community and professional educational services through lectures, publications,

teleconferences and videos. He is the Editor and lead author of Home Care & Hospice Law: A Handbook for Execu-

tives, the only comprehensive legal treatise on the topic. His lectures include market trends in home care, compliance,

risk management, patient rights, fraud and abuse, health care reimbursement legislative and regulatory reforms and legal

issues in telehealth services.

Lauri Domingo, RN Lauri has 26 years of experience in healthcare which includes billing, credentialing, provider relations, case manage-

ment, and later nursing in the areas of General Medicine, Telemetry, Hemodialysis and addiction medicine. She began

her career in the Medicare Program in 2011 as a Nurse Reviewer for Appeals and Grievance at National Government

Services. She then worked as a Senior Nurse Reviewer with the Mobile Medical Review Team where she provided on-

site auditing and education for inpatient hospitals and home health agencies in Jurisdiction K. She currently holds the

position of Home Health Clinical Consultant in Jurisdictions 6 and K covering 24 states and territories providing educa-

tion on current Medicare regulations. Lauri is a Registered Nurse and holds a Bachelor’s degree in Business Admin-

istration.

Alice Emery, MD Alice Emery, MD was welcomed to the Hospice of Holland team in 2015. She is an Associate Medical Director at HOH

and is board Certified in Hospice and Palliative Medicine and Internal Medicine. Dr. Emery graduated with honors

from University of Kentucky College of Medicine and completed a residency in internal medicine at Butterworth

(Spectrum) Hospital, in Grand Rapids, MI. Dr. Emery has over 26 years of experience in Hospice, Palliative and Inter-

nal Medicine. In 2012, she received the Physician of the Year Award from the Michigan Hospice and Palliative Care

Organization (MHPCO). Additionally, she serves as the Assistant Program Director for the post-doctoral fellowship in

palliative medicine under the Grand Rapids Medical Education Partners (GREMP) and Michigan State University. Un-

der GRMEP, she provides guidance and council to students exploring end-of-life care. Dr. Emery serves every patient

and their families with great fortitude and a heart of compassion.

Conference Speakers

Leslie Fiorenzo, MA Leslie Fiorenzo is Director of Employee Assistance Center (EAC) and has over 25 years’ experience as a human re-

sources professional working in the automotive, distribution, and packaging industries. Leslie taught human resources,

business and marketing courses as an adjunct faculty at Davenport University and was an independent consultant with

Business Network International (BNI) presenting to hundreds of sales professionals and small business owners on how

to get the most for their membership. In April of 2014, Leslie and EAC partnered with Anna Maravelas and her compa-

ny, Thera Rising, and became certified to presenting their flagship seminar the Self Defeating Habits of Otherwise Bril-

liant People ®. Leslie earned her Master’s Degree in Human Resource Development from Western Michigan Universi-

ty. She is the author of “Twenty-One Lessons for Mastering the Difficult Conversation.”

Christine Flynn, BA, MS Ms. Flynn joined Hospice of Michigan in April 2001 as a Contract Specialist focusing on contracting and marketing initi-

atives within long term facilities and managing ancillary vendor relationships. While at Hospice of Michigan, Ms. Flynn

developed a well-rounded background in hospice including extensive experience in business operations, internal quality

and compliance consulting clinical management, organizational process improvement, project management and most

recently, supply chain and pharmacy program management. Currently, as the Director of Supply Chain and Operations

integration for the NorthStar Care Community, Ms. Flynn is responsible for overseeing the daily operations, financial

management and process improvement initiatives for all contracted patient related services, including pharmacy services,

within Hospice of Michigan, Arbor Hospice and its affiliated programs. Ms. Flynn holds her Bachelor’s degree in

Healthcare Administration and Master of Science in Healthcare Administration from Central Michigan University.

Kristal Foster, BA Kristal Foster is the Senior Department Analyst for the Non Long Term Care Section of the Federal Survey & Certifica-

tion Section, Bureau of Community & Health Systems. She acts as the coordinator and monitor for CMS priorities and

timelines. She is a graduate of Michigan State University, with a degree in Political Science and has worked for the State

of Michigan for 9 years.

John Gallagher, BS John Gallagher is Vice President of Government Relations for The VGM Group, Inc, in Waterloo, Iowa, the largest or-

ganization representing independent durable medical equipment providers. John oversees key government and regulatory

affairs that pertain to the DME industry. John has been conducive in working with independent providers and state asso-

ciations to promote the DME industry, while advocating for beneficiaries access to quality care.

David Glickman, BS, CSP, CPAE David has been a professional speaker and entertainer for over twenty five years and has presented over 2000 programs.

Before transitioning from “Show Business” to “Business Shows”, he worked with everyone from The Beach Boys to

Steve Martin and performed at private parties for signer Gloria Estefan and former President Jimmy Carter. In the late

1990’s David moved full time into professional speaking. Since that time he has been able to share lots of common sense

business strategies with his corporate audiences. He specializes in customized business humor and is an expert in

“finding the funny” in the many Fortune 500 companies to whom he has spoken. In 2016, David was awarded the Coun-

cil of Peers Award for Excellence (CPAE) and inducted into the Speaker Hall of Fame. This is a lifetime award for

speaking excellence and professionalism.

Kally Goodwin-Ratzloff, BA, JD Kally Goodwin-Ratzloff joined the Kitch firm in 2011. She focuses her practice on Long Term Care and healthcare reg-

latory matters. Ms. Goodwin-Ratzloff also brings experience in the assisted living arena, having worked for a provider

before becoming an associate principal in the firms’ Detroit office. Ms. Goodwin-Ratzloff received her J.D. Magna cum

laude from Thomas M Cooley Law School, where she was on the Assistant Board of Editors for Law Review. She re-

ceived a Bachelor of Arts in French from Western Michigan University. Ms. Goodwin-Ratzloff is licensed to practice

law in Michigan as well as the US district Court Eastern District of Michigan.

Conference Speakers

Kelly Grahovac, MBA Kelly Grahovac serves as a Senior Consultant for The van Halem Group where she focuses on audits, appeals, education and

training across multiple lines of business and various specialties. Kelly is a known lecturer in the DME industry, speaking at

national conferences, state associations, and for private events. Kelly has nearly 10 years of experience at one of the nation’s

leading Medicare contractors where she worked for the DMERC, QIC, and A/B MAC. She has since brought this knowledge

and experience over to the van Halem Group, where she has been working since 2013 to assist providers as they navigate the

ever changing healthcare payor landscape.

Mark Higley, MBA Mark Higley is Vice President of Regulatory Affairs of the VGM Group with responsibilities including corporate business de-

velopment, market research and industry analysis. His current projects include analysis of governmental, regulatory and com-

pliance issues affecting the DMEPOS industry, including national competitive bidding, health care reform, and other current

home medical equipment provider concerns. He sits on the AAHomecare Regulatory Council, and the board of the Healthcare

Quality Association on Accreditation (HQAA), and is a regular speaker /panel/consultant at numerous HME industry events.

Mark received his Master’s of Business Administration in marketing research from the University of Iowa, and earned under-

graduate degrees in finance and economics. Prior to the 1998 employment with VGM, Mark held a variety of executive posi-

tions with the Arena Football League, Chicago, IL, and as a financial analyst with Deer and Company, Moline, IL.

Marybeth Koski Marybeth Koski is an Apprenticeship and Training Representative who works with employers, employer group and unions to

help them safely train their employees in the unique training program called Registered Apprenticeship. Having spent 18 years

with the United States Department of Labor Office of Apprenticeship, Marybeth is well versed in all areas of registering and

maintaining a Registered Apprenticeship program. She will work with you to establish a program tailored to fit the needs of

your company. Marybeth knows firsthand the difficulty workers in some occupations face getting proper recognition and re-

spect for their chosen careers. Marybeth is a lifelong Michigander who earned her Bachelor’s Degree from the U of M.

Michelle LaFave, MD Dr. LaFave has been a Family Practice Physician in Northern Michigan since 1993 and a Medical Director for Hospice of

Michigan (HOM) since 1998. She now works full time for HOM serving the Northeastern Area of Michigan, Medical Direc-

tor of Alpena and Gaylord teams. She provided Palliative care consults, and hospice services in private homes, nursing homes

and assisted living, adult foster care and regional hospices in the areas. She is Board Certified in Family Practice since 1993

and Hospice and Palliative care since 2006. Dr. LaFave is a clinical instructor for Michigan State University in Family Prac-

tice and the Hospice experience. Her interest in hospice and palliative care include developing templates for provider use in

Hospice and Palliative care visits, review of eligibility for long length of stay patients, and pharmacy in hospice care.

Adam Marks, MD, MPH Adam Marks is an Assistant Professor of Medicine at the University of Michigan Health System (UMHS). In addition to his

role as attending on both the adult and pediatric inpatient palliative care consult services, he serves as Medical Director of Ar-

bor Palliative Care, a community-based palliative care program. He is a Faculty Ethicist for the UMHS Ethics Committee, and

in 2015 was appointed Associate Director of the Hospice and Palliative Medicine Fellowship. His clinical interests include

symptom management at the end of life, clinical ethics, and effective communication around goals of care and advanced care

planning.

Robert W. Markette, Jr., CHC, BA, JD Robert W. Markette, Jr., CHC, focuses his practice on representing home health, hospice and private duty providers in all as-

pects of their operations. With more than 10 years of experience in working with these industries, Robert has developed a rep-

utation for understanding the issues facing home care providers and has assisted clients in a number of areas related to the op-

eration of their businesses. He works with clients on issues related to Medicare and Medicaid compliance, including surveys,

responding to surveys and state and federal appeals of survey findings; payer issues, including appealing payer audit findings;

HIPAA compliance; and Medicare and Medicaid fraud and abuse, including matters such as developing and implementing

compliance programs, performing internal investigations and representing providers in external investigations and civil and

criminal matters. Robert also assists clients with purchasing and selling home health, hospice and private duty agencies. Rob-

ert is certified in health care compliance by the Health Care Compliance Board. He is also a frequent speaker on home health,

hospice and private duty matters across the country, presenting to the American Health Lawyers Association and the National

Association for Home Health and Hospice Care, as well as other national speaking events and numerous state trade association

conferences and continuing education sessions.

Stacie McMichel Stacie McMichel joined the CGS POE Team in July 2016. She will serve as the community coach for JB DEMPOS suppli-

ers located in Illinois and continues her role as the JB CERT Coordinator for CGS. Stacie has worked in the Medicare

DMEPOS arena since 1996. With her 20 year tenure, Stacie brings to the CGS Team a wealth of knowledge and experi-

ence in customer service, appeals, CERT audit outcomes and provider outreach and education.

John Mulder, MD Over 20 years of clinical experience in hospice and palliative medicine. John has taught pain and symptom management to

nurses, physicians assistants, medical students and residents, and physicians in local, national and international venues and

at several medical and nursing schools. He is Faculty at Vanderbilt University School of Medicine and School of Nursing

and MSU College of Human Medicine. Dr. Mulder has done much research in the area of pain and written many articles.

Tom O’Neil, MD

Dr. O'Neil earned his medical degree from Wayne State University (2008) and completed his residency training in Family

Medicine at the U of M (2011), where he also served as co-chief resident. He also completed a fellowship in Hospice and

Palliative medicine at U-M (2012). He is now Clinical Assistant Professor in the Departments of Family Medicine and

Internal Medicine, Division of Geriatrics and Palliative Medicine. In addition he serves as Medical Director for Arbor Hos-

pice and an attending physician for Hospice of Michigan. His interests are physician wellness and burnout, symptom man-

agement at the end of life, teaching learners concepts of hospice and palliative and hospice administrative issues.

Jennifer Powers, MA, MCC Jennifer Powers is a highly sought after coach, trainer, and author. She is a leading expert in helping professionals im-

prove their confidence and competence so they can live and work at their full potential. Jennifer founded her coaching and

speaking practice in 2005. Since then, she has coached hundreds of professionals, executives and entrepreneurs and has

delivered powerful keynote addresses to over 250,000 people around the globe. In 2016, Jennifer received her MCC

(Master Certified Coach) the highest earned credential form the International Coach Federation, which puts her in the top

4% of coaches worldwide. Jennifer earned her Master’s Degree in Sociology from the University of Houston and received

her training and certification from Coach Training Alliance. She is President-Elect of the ICF Oregon Chapter and is a Past

President of the National Speakers Association—Oregon Chapter. Additionally, she serves on the faculty of the Coach

Training Alliance where she teaches others to be effective thriving coaches. Her best-selling book “Oh, Shift!” and “Oh

Shift for Teens” are available in bookstores across the county.

Laura Page-Greifinger Ms. Page-Greifinger has more than 30 years of experience in senior level health care management experience, developing

a number of new programs and providing a variety of services and programs to clients with the result of positive outcomes.

These services included integrated health care services, designed to mesh with the operating entity’s mission and goals. At

times these programs were the first of its kind in a region, necessitating education of many levels of professionals and com-

munity organizations as well as people who would refer people to the program for care. Laura’s main focus is on organiza-

tional structure, staff needed to succeed in this structure, key indicator development, quality outcomes for patients within

the structure, project management, financial analysis and profitability. Laura earned her Bachelor’s Degree in Nursing,

and chose her entry career in the field of home health care with the leader of the industry. Over the years, Laura has

moved up within the industry to hold every position in this business, including Chief Executive Officer. During this time,

she also earned a Master’s Degree in the Executive Program, Public Administration. For 25 years Laura served at senior

levels in the health care industry, which included for profit, not for profit, hospital based, facility based and free standing

corporate environments. Ms. Page-Greifinger started nine (9) separate agencies which included Certified Skilled, Long

Term Home Health Care Programs, Private Duty, Hospice and Early Intervention Program development. Laura is an own-

er of a company, Quality In Real Time that has five divisions that provide services through electronic medical record audit-

ing, Coding and OASIS review, UAS Review, quality assurance audits, compliance audits and other types of reviews with

credentialed compliance specialists across the country

Michelle Roepke, BS, MT (ASCP) Michelle Roepke earned a Bachelor of Science Degree in Medical Technology from Michigan Technical University.

Michelle worked at Sparrow Hospital for 20 years as a medical technologies. While at Sparrow her duties expanded to

include Point of Care Coordinator and onto Blood Bank Supervisor. In 2005, Michelle transitioned to the regulatory side

and started working as a CLIA surveyor for the State of Michigan and in 2012 she accepted the position as manager of the

CLIA program for the State of Michigan. In 2015, Michelle accepted the position of Division Director for the Federal

Survey and Certification Division.

Conference Speakers

Jennifer Sandel, MPT, HCS-O Jennifer graduated from DePaul University in 1994 and from th University of Michigan-Flint in 2001 with her Master’s

Degree in Physical Therapy. During her interim years, she worked as a Research Assistant at Rush Presbyterian St. Luke’s

Medical Center in Chicago, IL in the field of Biochemical Research focusing on Osteoarthritis in Bovine and Human Carti-

lage. After graduating with her Physical Therapy degree she worked in the Acute Care, SNF and outpatient setting and

then transitioned to home care. She served as both a field clinician and as the Physical Therapy Team Supervisor and was

selected to participate in the Delta Conference. She moved in to the field of consulting and in 2014, cofounded Home Care

Service Solutions. She presented an education session at the NAHC Annual Conference in Long Beach California in Oc-

tober 2017 titled “Understanding the Scope and Practice of Therapists. HCSS provided outsourcing to home health agen-

cies in ICD-10 Coding and Coding Review, OASIS Reviews/audits, Clinical Chart Audits, Documentation Training and

also onsite consulting for staff development , efficiency and documentation compliance. Jennifer has spoken throughout

Michigan to physicians regarding the Pre-Claim Review Demonstration and has given numerous seminars on compliance

documentation and OASIS Training.

Marissa Snook Marissa Nook has been working in public relations and marketing for over 20 years with focus on in-home care marketing

since 2005. She is a Managing Director at corecubed and the Administrator of corecubed’s award winning MOST home

care marketing program. She has been leading webinars and speaking engagements on best marketing and SEO tactics for

home care for nine years.

Debra Teesdale, RN Mrs Teesdale began her career in ICU/CCU with a move to the Emergency department to broaden her scope. Later in her

career, she moved into Occupational Health Nursing and soon after, entered the world of Hospice. She joined the Faith

Hospice team in 2004, first working per diem/part time in admissions and as a Case Manager. She then moved on to pilot

a Hospice Liaison position at a local Hospital for Faith Hospice, which has continued to flourish. In 2012, she moved into

a management position and has been serving as one of the Community Team Managers where she trains, mentors and leads

an interdisciplinary team of community field staff, while sitting on various committees for performance improvement, edu-

cation and clinical practice. She regularly speaks in the community to educate care providers, peer groups and provides

education to area college nursing programs and speaks in general community settings to create awareness and offer instruc-

tion in hospice care, philosophy and services.

Katherine Vanderhorst, RN, BSN Katherine Vanderhorst is President of C&V Senior Care and is a psychiatric nurse who worked for years in inpatients set-

tings. She started in home health in 1995 where she went to work for a National Provider to develop and start behavioral

health. There she and her colleague published the first two outcomes studies on the effectiveness of behavioral health home

care that looked at wide array of psychiatric illnesses . In her 15 years with a National Home Care Provider, she developed

Behavioral Health Home Care programs for seniors, adults and children and Alzheimer’s and related dementia programs.

She has written two books, "Becoming an Alzheimer's Whisperer: A Resource Guide for Families” and “Care Giving for

Alzheimer’s Disease: A Compassionate Guide for Clinicians and Loved Ones.” She speaks nationally on Dementia Care

and Behavioral Health Home Care and has published numerous articles. She founded C&V Senior Care Specialists in 2007

which focuses on Behavioral Health and Dementia Care program development.

Katie Wehri, CHC, CHPC, BS Katie has 25+ years in the hospice, home health, private duty and palliative care industries holding various executive level

positions in these arenas. She has extensive experience in operations, healthcare regulation and accreditation standards in-

terpretation and compliance, quality assessment and performance improvement programming and compliance programs.

She has worked for hospices in a variety of settings including multiple locations in multiple states, hospice inpatient unit,

pediatric hospice and adult and pediatric palliative care. She also has experience in opening and expanding sites for hospice

and home health organizations. Katie is certified by the Health Care Compliance Association and is educated in health care

administration with a bachelor’s degree from Bowling Green State University in Ohio.

Conference Speakers

Bonnie Wesorick, RN, MSN, DPNAP, FAAN Ms. Wesorick has connected with thousands of healthcare professional internationally and across the continent in the mis-

sion to create the best places to give and receive care. The nexus of her works is the development and implementation of a

framework, providing tools and infrastructures and resources that guide point-of-care culture and practice transformation.

The Bonnie Wesorick Center for Healthcare Transformation has been created at Grand Valley State University to honor and

expand her legacy work. The Center created and is the home of the National Interprofessional Institute for Polarity Think-

ing in Healthcare. She introduced Polarity Thinking to healthcare as a fundamental logic needed to achieve healthy cultures

and sustainable outcomes. She is a Polarity Master and has taught this logic to thousands of interprofesaional health care

clinicians, manager, educator and executives in both practice and academia. Bonnie is the author of Polarity thinking in

Healthcare: the Missing Logic to Achieve Transformation, 2016. Bonnie is an internationally known speaker, storyteller,

author and visionary who has authored many books, articles , videos, CD’s and audiotapes.

Jane P. White, BA, MA Jane White is the Executive Director and Founder of the Michigan Human Trafficking Task Force, a non–profit organization

founded originally in 2006 through the School of Criminal Justice at MSU. She is a strong advocate of victim-centered,

trauma informed and evidence-based practices. As a former Associate Director of the National Center for Community Po-

licing, through the University, she has served internationally and nationally as a active consultant to criminal justice organi-

zations, including innumerable police departments, juvenile courts, social service agencies, health care professionals and in

the field of corrections. She is a former President of the Michigan Law Enforcement Training Directors Association, former

Chair of the Michigan Correctional Officer’s Training Council appointed by the governor, former Chair of the Training

Committee of the Michigan Association of Chiefs of Police, member of the international Association of Chiefs of Police,

former President of Boys and Girls Club of Lansing as well as President of the Board of Directors of Highfields for Boys

and has served as a Trustee to the Capital Area Community Foundation and the Greater Lansing Foundation. She also

served on the Capitol Area United Way Board of Directors and was on the Advisory Board for WKAR Public Television as

well an appointment for Michigan Attorney, Bill Scheutte, to the newly created Michigan Commission on Human Traffick-

ing where she served as chair of the Education and Training Committee advocating mandatory education for various disci-

plines in human trafficking. She started her career as a police officer with the Lansing Police Department and then became

Director of Criminal Justice and Law Center at Lansing Community College, Mid-Michigan Police Academy where she

developed and implemented the largest law enforcement training center in the state. She was the first female in the nation

heading a police academy. She is the author of innumerable training programs including leadership, ethics, sexual harass-

ment, diversity in the workplace, organizational change. She is a graduate of MSU with a Bachelors degree in Political Sci-

ence Pre Law and Masters Degree in Administration of Higher Education.

Shelle Womble, BS Dynamic, energetic, and passionate about driving sales, Shelle possesses an incredible in-depth understanding of the home

care industry, from top to bottom, and all the little nuances in between. With over 25 years of multi-state experience in the

aging care arena, Shelle has worked her way through a variety of sales management positions, from District Reginal Man-

ager of a single unit agency to Director of Operations/General Manager for 50 branch locations in 11 states for a large

home care franchise, and most notably as National Sales Director. Shelle’s broad range of experience in achieving positive

growth in a variety of settings, combined with her knowledge of all the components of home care and how they work to-

gether, provide an unparalleled level of insight for the home care clients she serves. Shelle is also an Everything

DiSC®Trainer and an Authorized Wiley Partner, and Sales Champion with corecubed. Shelle holds a Bachelor of Science

Degree in Business Administration/Human Resource Management from Southeast Missouri State University.

Stefanie Woodrow, RN Stefanie is Director of Education at QIRT (Quality In Real Time), has more then 24 years’ experience in the healthcare in-

dustry. Stefanie began specializing in home health in 1994. Since 2005, Stefanie’s concentration has been on the hospice

and home health space, both certified and noncertified. She worked as a Case Manager, Clinical Director, Quality Assur-

ance Director, Director Operations and Chief Operations Officer before opening a home health and hospice consulting com-

pany in 2012. The Consulting Company became a part of the QIRT family in August of 2016 and Stefanie immediately

took up the role of Director of Education. Over the years, Ms. Woodrow has developed specialized programs for home

health and hospice, specifically programs that focus on clinical documentation compliance, quality measures and operation-

al infrastructure required to yield quality outcomes, while streamlining processes and improving the bottom line. Programs

uniquely created by Woodrow include but are not limited to Outcomes Management Program, POMlink, educational pro-

grams regarding Quality Assurance, Case Management, Pediatric Care, Palliative Care, Care Transitions and Behavioral

Health.

Conference Speakers

Tuesday, April 24th

7:00 p.m. – 8:00 p.m. Early Registration

Wednesday, April 25th

7:30 a.m. – 6:00 p.m. Registration

7:30 a.m. – 8:30 a.m. Continental Breakfast

7:30 a.m. – 8:30 a.m. First Time Attendee Breakfast

8:30 a.m. – 9:30 a.m. Opening Session: The Role of Polarity Thinking in Creating a Healthy Work Culture

Bonnie Wesorick, RN, MSN, DPNAP, FAAN, Speaker/Author

Audience: Certified Home Health, Hospice, Private Duty, HME/Infusion, Palliative Care

Program Participants will be able to: 1. Identify basic principles of Polarity Thinking: an essential skill to achieve a healthy work culture;

2. Correlate the principles of Polarity Thinking to your accountabilities; and,

3. Inspire to want to know more about Polarity Thinking.

9:30 a.m.—9:45 a.m. Break

9:45 a.m. - 11:00 a.m. Breakout Sessions

Introduction to Registered Apprenticeship Marybeth Koski, Apprenticeship and Training Representative, US Department of Labor

Audience: Private Duty

Program Participants will be able to: 1. Describe what a Registered Apprenticeship Program is.

Hospice Agencies/Residences—Preparing for State and Federal Onsite Surveys/Inspections Rick Brummette, RN, Manager Specialized Healthcare Services Section; Kristal Foster, BA, Analyst Spe-

cialized Healthcare Services Section; Michelle Roepke, BS, MT, Director Federal Survey and Certification

Division

Audience: Hospice

Program Participants will be able to: 1. Identify the most commonly cited deficiencies occurring during the state and federal inspections;

2. Identify the importance of written policy in compliance; and,

3. Identify the importance of accurate and thorough documentation in maintaining compliance.

CONFERENCE AGENDA

Wednesday, April 25th (continued)

9:45 a.m.—11:00 a.m. Breakout Sessions

State of Washington & Working with the VA Administration John Gallagher MSN, Vice President of Government Relations, VGM Group

Audience: HME/Infusion

Program Participants will be able to: 1. Discuss the current status of legislative activity as it relates to the DME industry;

2. Identify the roles of key members of Congress, particularly those in Michigan; and,

3. Discuss the importance of passing any laws in the industry’s favor.

How to Document to Survive Robert Markette, Jr., CHC, BA, JD, Attorney, Hall, Render, Killian, Heath & Lyman, PC

Audience: Certified Home Health, Hospice

Program Participants will be able to: 1. Discuss key federal laws governing false claims and overpayments and how these are driving an increase in

audit activity;

2. Identify the primary documentation areas that lead to recoveries by government payers; and,

3. Discuss the strategies to help address these common mistakes.

Human Trafficking—A Michigan Reality Jane White, BA, MA, Executive Director, Michigan Human Trafficking Taskforce

Audience: Certified Home Health, Hospice, Private Duty HME/Infusion, Palliative Care

Program Participants will be able to:

1. Identify behavior and background vulnerabilities of potential human trafficking victims;

2. Discuss TVPA, Federal Act of 2000 of Human Trafficking and State Statutes;

3. Identify “Red Flag” examples of physical, psychological and behavioral conduct and reasoning ; and,

4. Discuss the mandatory reporting responsibility.

Achieving Quality Despite Maintaining Compliance—Resolving the Conundrum

Mary Ann Dekker, MPA, RN, CHPN, Founder/Consultant, Achieving Your Hospice and Home

Health, LLC

Audience: Hospice, Certified Home Health


1. Define “compliance” as it relates to the hospice and certified home health industries and how compliance is

attained and evaluated;

2. Define “Formal Quality Measures” in Hospice and Home Health and how formal measurements are made

available to the public;

3. Define “Informal Quality Measures”;

4. Discuss the impact of quality has upon market value, operational success and optimal reimbursement;

5. Discuss how patient perception of quality is adversely impacted by clinician’s compliance and regulation;

6. Describe how the public’s impression of the clinicians and the agency’s compliant behaviors can lead to low

quality scores; and,

7. Identify compliance oriented clinician and agency behaviors and processes that might positively influence

patient, caregiver referral source perceptions of quality.

Wednesday, April 25th (continued)

11:00 a.m.—11:15 a.m. Break

11:15 a.m.—12:15 p.m. Committee Meetings— Private Duty Committee Meeting

HME Committee Meeting—Dr. Stacy Brennan—CGS Speaking on TPE Audits

Hospice Committee Meeting

Certified Committee Meeting

Therapy, Nursing, and the OASIS: How to Remove the Disciplinary Cloud that Affects the OASIS

Jennifer Sandel, MPT, HCS-O, Owner/Consultant, Home Care Service Solutions

Audience: Certified Home Health


1. Discuss several of the OASIS conventions as well as why they are important;

2. Identify key OASIS questions and their intent;

3. Define “safely” and how it affects each of the OASIS questions.

4. Appropriately answer key OASIS questions given a sample patient.

12:15 p.m.—1:00 p.m. Networking Luncheon

Come have a relaxing lunch with friends and colleagues.

1:00 p.m.—2:30 p.m. Breakout Sessions

Home Care & Hospice 2018: A Washington Update

William Dombi, President, National Association for Home Care & Hospice, Inc.

Audience: Certified Home Health, Hospice


1 Identify the Congressional issues affecting home care & hospice;

2 Identify 2017 federal regulatory issues affecting home care and hospice; and, 3. Identify 2017 legal issue affecting home care an hospice.

Pain Management in Hospice and Palliative Care: Opioidphobia and Alternatives John Mulder, MD, FAAHPM, HMDC, Chief Medical Consultant for Hospice and Palliative Care, Holland

Home- Faith Hospice

Audience: Hospice, Certified Home Health, Palliative Care


1. Summarize standard pain management approaches in hospice and palliative care;

2. Discuss opioidphobia and rational approaches to opioid use; and,

3. Review alternative and adjuvant strategies for pain management.

Standing Out As the Go to Agency in the Medical Community

Marissa Snook, Managing Director, corecubed; Shelle Womble, Home Care Sales and Operations Trainer,

corecubed

Audience: Private Duty, Certified Home Health, Hospice, HME/Infusion, Palliative Care


1. Identify the differences between marketing, sales and public relations;

2. Indicate your primary referral sources and referral targets; and,

3. Explain how to use quality data to best communicate with your referral sources to maximize sales.


(continued)


Cyber Security: Don ‘t Risk It All When It Comes to Patient Data Carol Albaugh, BS, LPTA, Technical Solutions Consultant, VGM, Inc.

Audience: HME/Infusion, Private Duty, Certified Home Health, Hospice, Palliative Care

Program Participants will be able to: 1. Identify the current state of cyber threats, and types of breaches that are common in the healthcare industry;

2. Demonstrate why healthcare has become a prime target for hackers;

3. Discover the importance of secure passwords and workforce security training to secure your ePHI; and,

4. Instruct best practices and practical steps you can take immediately to help protect your patient’s information

and business from cyber threats.

Hospice Formulary as a Quality & Cost Containment Tool Christine Flynn, Director, Supply Chain and Operations Integration, Hospice of Michigan; Michelle LaFave,

MD, Medical Director, Hospice of Michigan; Thomas O’Neil, MD, Medical Director, Arbor Hospice

Audience: Hospice

Program Participants will be able to: 1. Discuss research and development of hospice medication set;

2. Describe steps to deploy formulary and train staff to operate within medication set; and,

3. Identify measurement tools to clarify clinical and financial outcomes.

Communicating with Difficult Clinicians Leslie Fiorenzo, MA, Director, Employee Assistance Center

Audience: Certified Home Health, Hospice, Private Duty, Palliative Care, HME/Infusion

Program Participants will be able to: 1. Define difficult behaviors by a continuum and matrix perspective;

2. Discuss our response to the difficult person and what we can do differently; and,

3. Create a plan for the next interaction.

2:30 p.m.—2:45 p.m. Break


Quality Assessment Performance Improvement (QAPI) Structure for Hospice Stefanie Woodrow, RN, Director of Education, Quality in Real Time

Audience: Hospice


1. Define Hospice Quality Assessment Performance Improvement and the Condition of Participation;

2. Describe the effective elements of a QAPI program;

3. Discuss the QAPI program cycle and the Hospice Quality Reporting Program; and,

4. Discuss ways to integrate QAPI into staff development.


(continued)


Home Health Agencies—Preparing for Federal Onsite Surveys/Inspections

Rick Brummette, RN, Manager Specialized Healthcare Services Section; Kristal Foster, BA, Analyst

Specialized Healthcare Services Section; Michelle Roepke, BS, MT, Director Federal Survey and Certi-

fication Division


Program Participants will be able to: 1. Identify the most commonly cited deficiencies occurring during the state and federal inspections;

2. Identify changes in the HHA Conditions of Participation launched January 13, 2018; and,

3. Identify the importance of accurate and thorough documentation in maintaining compliance.

Wrangling Your Online and Offline Reputation

Marissa Snook, Managing Director, corecubed; Shelle Womble, Home Care Sales and Operations

Trainer, corecubed


Program Participants will be able to: 1. Identify how selling home care services is different from selling/marketing other products or services

and how reputation is part of that process;

2. Determine how to build and maintain a reputation online; and,

3. Explain how to manage your agency’s brand.

Round 2019 Competitive Bidding - The Rules Have Changed

Mark Higley, MBA, Vice President of Regulatory Affairs, VGM Group, Inc.


Program Participants will be able to: 1. Identify the proposed features of the “Round 2019 Competitive Acquisition Program” as compared to

the current system;

2. Analyze the critical changes to the 2019 combined Round 1 and Round 2 bidding program;

3. Analyze the likely effect of this competition to the non-bid areas of the United States; and,

4. Discuss various industry efforts to further mitigate the negative effects of the program.

Emergency Preparedness, Emergency Management and Home Health and Hospice Care

Alexander G. Abdun-Nabi, PEM, State Training Office, Michigan State Police Emergency Manage-

ment and Homeland Security Division; Douglas Dietzman, BS, Executive Director, Great Lakes Health

Connect Michael Deck, Healthcare Synergy

Audience: Certified Home Health, Hospice, Palliative Care

Program Participants will be able to: 1. Define the Emergency Preparedness system, resources and processes in Michigan;

2. Recognize current Michigan Emergency preparedness regulations for licensed home care and hospice

providers and highlight recent changes; and,

3. Identify the requirements, opportunities and benefits electronic data sharing within current Michigan

State E-Prep regulations.


(continued)


Clinical Rehabilitative Elements to Assess and Address Key Diagnoses Commonly Encoun-

tered in Home Health Care

Jennifer, Sandel, MPT, HCS-O, Owner Consultant, Home Care Service Solutions


Program Participants will be able to: 1. Identify 3 data sets to identify or assess for each of the 6 diagnoses; and,

2. Describe how to create an effective care plan using the baseline data sets.

4:15 p.m.—4:30 p.m. Break

4:30 p.m.—5:00 p.m. Annual Business Meeting for all MHHA Members

5:00 p.m.—7:00 p.m. Exhibitors Gala Reception in the Exhibit Hall—Silent Auction for the Foundation—

for all conference participants and exhibitors

7:30 p.m. MHHA PAC Reception

Thursday, April 26th

7:00 a.m.—3:00 p.m. Conference Registration Desk Open

7:30 a.m.—8:30 a.m. Continental Breakfast in Exhibit Hall

8:30 a.m.—9:45 a.m. General Session

If Healthcare is About Well Being, Why Am I Stressed Out Jerry Bridge, Speaker, Author



1. Describe the negative impacts of stress on productivity, communication, patient care & teamwork;

2. Identify personal challenges and aspirations regarding stress and well being; and,

3. Implement principle's and tools for practicing better self-care and reducing stress.

9:45 a.m.—10:00 a.m. Break


CoPs—Change Made Easier Laura Page-Greifinger, BSN, MPA, President/CEO, Quality in Real Time



1. Discuss the CoPs implemented 1/13/2018—what changed;

2. Identify design/redesign to implement CoPs; and,

3. Educate staff to implement the new CoPs in daily practice.

Thursday, April 26th (continued)


“My Laptop Was Stolen!” Managing HIPAA Compliance and Protected Health Information in Home

Health and Hospice

Elizabeth Buckley, RN, BSN, JD, CPHRM, Integrity & Compliance Officer, Trinity Health at Home

Audience: Certified Home Health, Hospice, Palliative Care


1. Discuss the basic fundamentals of HIPAA;

2. Describe compliance with medical record requests; and,

3. Discuss management of breaches and reporting requirements.

DOL & Office of Civil Rights: Surviving Audits and Other Legal Updates

Kristen Cook, BA, JD, Associate Principal, The Kitch Law Firm; Kally Goodwin-Ratzloff, Associate

Principal, The Kitch Law Firm



1. Discuss the DOL Audits and tools/techniques for preparing for and surviving audits

2. Discuss recent wage and hour updates;

3. Review the HIPAA privacy and Security Rules; and,

4. Describe HIPAA breaches and enforcement actions, including audits.

Medicare Hospice Billing, Regulatory and Compliance Updates

Corinne Ball, RN, CPC, CAC, CACO, Provider Outreach & Education Consultant, National Government

Services

Audience: Hospice


1. Discuss the Medicare updates;

2. Describe the medical review processes, and,

3. Discuss Hospice Transfers.

Audits: What You Need to Know

Kelly Grahovac, Senior Consultant, The van Halem Group



1. Discuss the recent changes to the audit environment;

2. Discover ways to prevent an audit; and,

3. Discuss management of breaches and reporting requirements.



Legislative Initiatives Impacting Opioid Prescribing in the State of Michigan

John Mulder, MD, Medical Director, Faith Hospice; Thomas O’Neil, MD, HHDC, Medical Director, Arbor

Hospice

Audience: Palliative Care, Certified Home Health, Hospice


1. Identify common opioid prescribing strategies;

2. Review recent state legislation regarding opioid prescribing; and,

3. Describe the impact of this legislation on hospice, home care and palliative care.

11:30 a.m.—12:15 p.m. Exhibit Hall Marketplace— Silent Auction for the Foundation closes

12:15 p.m.—1:45 p.m. Awards Luncheon & Raffle

1:45 p.m.—2:00 p.m. Break


Accepting a Home Health Referral and the Targeted Probe and Educate NGS Update

Lauri Domingo, BS, RN, Home Health Clinical Consultant, Provider Outreach and Education, National

Government Services, Inc.



1. Discuss the documentation that supports home health certification and recertification;

2. Discuss the Targeted Probe and Educate Medical Review Activities; and,

3. Describe how to respond efficiently and accurately to an Additional Development Request (ADR) to sup-

port payment of the Home Health Claim.

Connection, Collaboration and Creativity in a World Gone Wired Jerry Bridge, Speaker and Author

Audience: Certified Home Health, Hospice, Private Duty, HME/Infusion, Palliative Care Program Participants will be able to: 1. Describe the impacts of 21st century technology;

2. Discuss personal technology impact assessment; and,

3. Identify actions you will take.

The Sticky Employee—How to Retain Talent in an Employee-Driven Market Jennifer Dickey, PHR, SHRM-CP, BA, HR Consultant, HR Performance Solutions

Audience: Private Duty, Certified Home Health, Hospice, HME/Infusion, Palliative Care Program Participants will be able to: 1. Develop top performers;

2. Identify top performers; and,

3. Engage top performers.



HIPAA Compliance Kelly Grahovac, MBA, Senior Consultant, The van Halem Group

Audience: HME/Infusion, Private Duty, Certified Home Health, Hospice, Palliative Care Program Participants will be able to: 1. Discuss how the Office of Civil Rights (OCR) is enforcing HIPAA requirements;

2. Determine if your practice is prepared for a HIPAA audit; and,

3. Discover HIPAA compliance software that be implemented quickly and easily for your practice.

Hospice Regulatory Update and Forecast Katie Wehri, BSBA, CHPC, Director of Operations Consulting, Healthcare Provider Solutions, Inc.

Audience: Hospice Program Participants will be able to:

1. Review the current regulatory environment, applicable 2017/early 2018 regulatory changes and CMS

concerns; and,

2. Review the FY2019 proposed rule.

Successful Models of Community Based Palliative Care John Mulder, MD, FaaHPM, HMDC, Chief Medical Consultant, Holland Hone— Faith Hospice; Mari-

lyn Begle, MS, RN, CHPN, CCP, Director of Chronic Care for Beaumont Home Health Services; Alice

Emery, MD, Associate Medical Director, Hospice of Holland; Adam Marks, MD, MPH, Assistant Profes-

sor, U of M Health System

Audience: Palliative Care, Hospice, Certified Home Health Program Participants will be able to: 1. Discuss the concept of community based palliative care (CBPC); and,

2. Describe models of CBPC delivery.

3:30 p.m.—3:45 p.m. Break

3:45 p.m.—5:00 p.m.

HHGM –Paradigm Shift in Patient Care—Merging Clinical and Financial Laura Page-Greifinger, BSN, MPA, President/CEO, Quality in Real Time

Audience: Certified Home Health Program Participants will be able to:

1. Articulate the financial and clinical ramifications of QE diagnosis;

2. Apply analytics to agencies current use of primary diagnoses to predict the financial impact of the agencies

use of current “QE diagnosis; and,

3. Create a proactive culture within agencies related to HHGM.

Off the Top of My Head: Improvisation Exercises for Creativity & Thinking On Your Feet David Glickman, BS, CSP, CPAE, President, David Glickman, Inc.

Audience: Certified Home Health, Hospice, Private Duty, HME/Infusion, Palliative Care Program Participants will be able to:

1. Describe how to think more quickly and clearly in stressful work situations; and,

2. Identify other areas this technique can be transferred to.


3:45 p.m.—5:00 p.m.

Community Based Palliative Care: Operational Considerations and Lessons Learned John Mulder, MD, FaaHPM, HMDC, Chief Medical Consultant, Holland Hone— Faith Hospice; Mar-

ilyn Begle, MS, RN, CHPN, CCP, Director of Chronic Care for Beaumont Home Health Services; Alice

Emery, MD, Hospice of Holland; Adam Marks, MD, MPH, Assistant Professor, U of M Health System

Audience: Palliative Care, Hospice, Certified Home Health Program Participants will be able to:: 1. Review alternative models of CBPC

2. Discuss operational and strategic details of specific CBPC programs; and,

3. Describe obstacles, challenges and opportunities with specific CBPC models.

HIS Your Friend or Your Foe Debra Teesdale, RN, Community Hospice Team Manager, Faith Hospice

Audience: Hospice Program Participants will be able to:

1. Identify how to best manage the collection of HIS data;

2. Discuss how HIS is changing in the coming year; and,

3. Determine how the answers to the HIS questions help vs. hurt them in relationship to the Public Report-

ing/Hospice Compare.

Reducing Hospital Readmissions in the Elderly Population with Alzheimer’s Disease and

Related Dementia Katherine Vanderhorst, RN, BSN, President, C & V Senior Care Specialists, Inc.; Amy Craven, Vice

President, C & V Senior Care Specialists

Audience: Hospice, Certified Home Health, Palliative Care Program Participants will be able to:

1. Describe cognitive issues vs. non compliance;

2. Utilize strategies to determine causes of behaviors in ADRD individuals; and,

3. Develop strategies to successfully deal with identified issues.

CGS Home Health, Hospice and DME Stacie McMichel, Provider Relations Senior Analyst, CGS Administrators

Audience: Hospice, Certified Home Health, HME/Infusion, Palliative Care Program Participants will be able to:

1. Discuss program rules for home health and hospice when the services overlap into DME payments;

2. Discuss Medicare policies for Oxygen, wound care, hospital beds and support surfaces; and,

2. Address utilization guidelines.

6:45 p.m. Pallet Painting —Join friends and colleagues in creating a “Pallet Masterpiece” Go to website

www.palletparty.org ; go the search bar and input MHHA; click on “MHHA Loves MI Pallet Party”

and choose your design. All orders must be received by: April 7th in order to participate in this event

at the $45.00 rate. After April 7th a $10 late fee will apply. See flyer at back of brochure for more

information.

OR

The following things are other suggestions of things to do in Grand Rapids Tonight: Mojos Dueling Piano bar www.mojospianobar.com

Founders Brewery https://foundersbrewing.com

Grand Rapids Civic Theatre – Akeelah and the Bee April 20-29 www.grct.org

Downtown Market www.downtownmarketgr.com

Fredrick Meijer Gardens www.meijergardens.org

Grand Rapids Public Museum www.grpm.org

Dr. Grins Comedy Club—http://www.thebob.com/drgrinscomedy/

http://www.palletparty.org

http://www.mojospianobar.com

https://foundersbrewing.com

http://www.grct.org

http://www.downtownmarketgr.com

http://www.meijergardens.org

http://www.grpm.org

http://www.thebob.com/drgrinscomedy/

Friday, April 27th

7:30 a.m.—12:30 p.m. Registration Desk Open

8:00 a.m.—9:00 a.m. Continental Breakfast

9:00 a.m.—10:30 a.m. General Sessions

Oh Shift! Jennifer Powers, MA, MCC, President, Powerhouse, Inc.



1. Discuss tools to deal with change;

2. Discuss the connection between their reactions an their results; and,

3. Recognize how to take responsibility for their own success.

10:30 a.m.—10:45 a.m. Break

10:45 a.m.—12:15 p.m. Closing Session

A Dose of Healthcare Humor David Glickman, BS, CSP, CPAE, President, David Glickman, Inc.



1. Identify and analyze a stressful situations; and,

2. Identify how to “find the funny” in stressful work situations.

Name:

Organization:

Address:

City: State: Zip:

Phone: Fax: E-mail:

Title: Mobile Number: Yes, I would like to receive text alerts relevant to the MHHA Conference information (40 msg/mo of MHHA subscriber test). MHHA respects your privacy and will not

use your number for anything other than information relevant to MHHA. Message and data rates may apply. Reply HELP for help and/or Text STOP to opt-out. Please

provide mobile phone number above. By registering you consent to receive text messages sent by an automatic telephone system. Consent to these terms is not a condition of purchase.

Check all that apply:

MHHA Member OR VGM Member

My organization is a new member of MHHA (before June, 2017).

This is the first MHHA conference I have attended.

Special dietary & accessibility requirements (also notify hotel of

accessibility requirements)

I am willing to serve as a program moderator or monitor.

Select an attendance option:

Full Conference (April 25th-27th) includes: Wednesday Continental Breakfast

Wednesday Lunch

Wednesday Exhibitor Reception (Food & Cash Bar)

Thursday Continental Breakfast

Thursday Awards Luncheon

Friday Continental Breakfast

Program Handouts/Material

Continuing Education Credits for Nursing and Social Work,

Nursing Home Administrators

Early Bird Regular (Before 3/16/18) (After 3/16/18)

Indicate which day(s) attending:

Wednesday, April 25th OR Thursday, April 26th

Friday, April 27th

Spouse/guest registration:

Spouse/guest registration $120.00

(spouse/guest package includes conference scheduled meals and

receptions; does not include attendance at educational sessions.)

Spouse/Guest Name: ______________________________

Please indicate if you need the following

CEs: (this is included in your registration fee)

Nursing Social Work PT

Nursing Home Administrators

Create Your Itinerary:


8:30 a.m. – 9:30 a.m.

Keynote: The Role of Polarity Thinking in Creating a

Healthy Work Culture

9:45 a.m.—11:00 a.m.

Introduction to Registered Apprenticeship

Hospice Agencies/Residences: Preparing for State/Federal

Surveys/Inspections

State of Washington & Working with the VA Administra-

tion

How to Document to Survive

Human Trafficking—A Michigan Reality

Achieving Quality Despite Maintaining Compliance

11:15 a.m. – 12:15 p.m. Private Duty Committee

HME/Infusion Committee—CGS—TPE—Dr. Brennan

Hospice Committee

Certified Committee

Therapy, Nursing and the OASIS: How to Remove the

Disciplinary Cloud that effects the OASIS

MHHA OR VGM Member (3 Day) $395 $435

Additional MHHA Member (3 Day) $375 $410

Nonmember $550 $580

MHHA OR VGM Member (2 Days) $325 $360

Nonmember (2 Days) $480 $510

MHHA or VGM Member

Wed or Thurs Registration

$195 $220

Nonmember Wed or Thurs Registration $250 $265

MHHA OR VGM Member

Friday Only Registration

$100 $160

Nonmember Friday Only Registration $195 $220

CONFERENCE REGISTRATION

Wednesday, April 25th Cont.

1:00 p.m. – 2:30 p.m. (Select One)

Home Care & Hospice 2018: A Washington Update

Pain Management in Hospice and Palliative Care: Opioidphobia &

Alternatives

Standing Out as the Go To Agency in the Medical Community

Cyber Security: Don’t Risk It All When It Comes to Patient Data

Hospice Formulary as a Quality & Cost Containment Tool

Communicating with Difficult Clinicians

2:45 p.m. – 4:15 p.m. (Select One)

QAPI Structure for Hospice

Home Health Agencies—Preparing for Federal Onsite Surveys

Wrangling Your Online and Offline Reputation

Round 2019 competitive Bidding—The Rules Have Changed

Emergency Preparedness, Emergency Management

Clinical Rehabilitation Elements to Assess and Address Key Diag-

noses Commonly Encountered in Home Health Care

4:30 p.m. – 5:00 p.m.

Annual Business Meeting


8:30 a.m. – 9:45 a.m.

General Session: If Healthcare Is About Well Being, Why Am I

Stressed Out

10:00 a.m. – 11:30 a.m. (Select One)

CoPs—Change Made Easier

My Laptop Was Stolen—Managing HIPAA Compliance

DOL & Office of Civil Rights—Surviving Audits and Other Legal

Issues

Medicare Hospice Billing, Regulatory and Compliance Updates

Audits: What You Need to Know

Legislative Initiatives Impacting Opioid Prescribing in the State of

Michigan

2:00 p.m.. – 3:30 p.m. (Select One)

Accepting a Home Health Referral & Targeted Probe and Educate

NGS Update

Connection, Collaboration and Creativity in the World Gone Wire

The Sticky Employee—Tow to Retain Talent in an Employee-

Driven Market

HIPAA Compliance

Hospice Regulatory Update and Forecast

Successful Models of Community Based Palliative Care (CBPC)

3:45 p.m.—5:00 p.m.

HHGM—Paradigm Shift in Patient Care

Off the Top of My Head: Improvisation Exercises for Creativity

HIS - Your Friend or Your Foe

Reducing Hospital Readmissions in the Elderly Population

CGS Home Health, Hospice and DME

Community Based Palliative Care: Operational Considerations and

Lessons Learned

Friday, April 27th

9:00 a.m. – 10:30 a.m.

Oh Shift!

10:45 a.m. – 12:00 a.m.

Closing Session: A Dose of Healthcare Humor

Sign Up Here for Meal Functions:

The following activities are included in a full conference regis-

tration. However, in order to have an accurate meal count

and setup, you must indicate your plans to attend these func-

tions. You will receive meal tickets in your registration packet

only for activities you have checked on this form.


1st Time attendee Breakfast (7:30 am – 8:30 am)

Continental Breakfast (7:30 am – 8:30 am)

Networking Lunch (12:15 pm – 1:00 pm)

Grand Opening Exhibitor Reception (5:30 pm – 7:00 pm)


Continental Breakfast (7:30 am – 8:30 am)

Awards Luncheon (12:15 pm – 1:45 pm)

Friday, April 27th

Continental Breakfast (8:00 am– 9:00 am)

Registration Fees:

Registration fee enclosed: $

*Minus discounts (see bottom): $

Spouse/Guest registration

# ___________ @ $120 = $

Total Enclosed: $

Payment Method:

Check Enclosed Visa Discover

American Express MasterCard

CC#:

Authorized Signature:

Exp. Date:

Make all checks payable to MHHA and mail to:

Michigan HomeCare & Hospice Association (MHHA)

2140 University Park Drive, Suite 220

Okemos, Michigan 48864

Registration paid by credit card may be faxed to: 517/349-8090.

On-line registration at: www.mhha.org.

* MHHA offers the following discounts: 10% discount off regis-

tration fees for new member (joined MHHA after May 31, 2017)

and 10 % discount off registration fees for an individual who has

not previously attended a MHHA Annual Conference.

http://www.mhha.org

Michigan Foundation for Home Care

Annual Silent Auction

April 25-26, 2018

Michigan HomeCare & Hospice Association

Annual Conference

Amway Grand Plaza

Grand Rapids, Michigan

Proceeds to benefit the Michigan Foundation for Home Care .

Individuals/Organizations: Can you provide packages, gifts, gift certificates, tickets or other

auctionable items? Since our conference is “Michigan” themed: We encourage you to do-

nate items from your own. Example: Grand Rapids—Beer Basket since it’s the beer capital.

Auction Shoppers: Plan to attend the conference, do some shopping.

If you can help with a donation, call 517/349-8089 or fax this form to the MHHA Office at

517/349-8090 by Friday, April 6, 2018.

Donations and slips can also be dropped off at the MHHA Office. All information below must

be completed with gift/donation.

Name:

Organization:

Phone: Fax:

E-mail:

Auctionable Gift/Donation:

Value:

MHHA Loves MI, Pallet Party! April 26th from 6:45p to 9:30p

Go to www.palletparty.org.

Go to search bar and input, MHHA Click on “MHHA Loves MI Pallet Party and Choose your MI design

Check out and pay for your pallet.

(all orders must be ordered by April 7, 2018 any registration after April 7, will be charged a 10.00 late fee)

http://www.palletparty.org

2018 MHHA Conference

Our conference is made possible through the support and generosity of our sponsors. Below are the cur-

rent sponsors as of press time. We thank the following sponsors for their commitment to our industry,

and our association at this years event.

SPONSORS

2018 annual conference conference registration - … · 2018 annual conference conference...

Documents