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2018 ANNUAL FINANCIAL PROFILE OF AMERICA’S FRANCHISED NEW-TRUCK DEALERSHIPS

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Page 1: 2018 - National Automobile Dealers Association

2018ANNUAL FINANCIAL PROFILE OF AMERICA’S FRANCHISED NEW-TRUCK DEALERSHIPS

Page 2: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 1

OverviewATD Data—the annual financial profile of new-truck dealerships—presents an overview of franchised new medium- and heavy-duty truck dealerships. Highlights for 2018 include:

• Franchised truck dealers sold 487,848 medium- and heavy-duty trucks.

• Total new-truck dealership sales topped $105 billion.

• Truck dealerships employed more than 144,000 people.

• Truck dealerships wrote nearly 12 million repair orders, and had more than $32 billion in service and parts sales.

Here you will find several metrics to help better understand America’s franchised medium- and heavy-duty truck dealers.

Truck dealers continue to contribute to their communities with jobs that pay well and offer the ability for advancement. In the past year the majority of truck dealership employees saw their incomes rise.

Connected trucks will help reduce downtime and lead to faster shipments. With new and advanced communication technologies, commercial vehicle drivers can receive up-to-date information regarding which dealerships in the area have the parts and availability to service their vehicles the fastest. Truck drivers will no longer have to stop and wait while they find out if a dealer has a part they need. Real-time communication between the service center and the driver will reduce downtime and get drivers back on the road faster than ever before.

Having enough staff to meet customer demand helps truck dealers minimize downtime for their clients. Demand remains high for technical positions in the service department as dealerships help maintain these commercial vehicles—which are such a vital part of the U.S. transportation infrastructure.

Looking forward, e-commerce will continue to be a driver of trends in the trucking business as trucking companies adapt to the changing demands of the online shopper. New services are emerging to assist in the last-mile delivery of these goods, and this demand will influence the mix of vehicles in the future.

America’s new-truck dealers experienced a stellar year in 2018, with high demand for Class 8 trucks leading to near-record sales numbers and order backlogs extending well into 2019. We expect 2019 will be another solid year for new truck sales and new truck dealerships.

CONTENTS

Truck Dealerships ............................................................................ 2

Dealership Financial Trends .............................................................. 6

New-Truck Department ..................................................................... 9

Used-Truck Department ................................................................. 11

Service and Parts Department ......................................................... 12

Body Shop Department .................................................................. 14

Dealership Advertising ................................................................... 15

Employment ................................................................................. 16

Patrick Manzi Senior Economist, NADA

Page 3: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 2

Truck Dealerships

Average Truck Dealership Profile

2016 2017 2018

Total sales $37,802,721 $42,970,504 $47,020,926

Total gross1 $5,980,931 $6,909,855 $7,401,348

As % of total sales 15.8% 16.1% 15.7%

Total expense $5,054,417 $5,640,921 $6,023,749

As % of total sales 13.4% 13.1% 12.8%

As % of total gross 84.5% 81.6% 81.4%

Total operating profit $926,514 $1,268,933 $1,377,764

As % of total sales 2.5% 3.0% 2.9%

As % of total gross 15.5% 18.4% 18.6%

Net profit before tax $854,374 $1,247,408 $1,388,147

As % of total sales 2.3% 2.9% 3.0%

As % of total gross 14.3% 18.1% 18.8%

New-truck department2

New-truck department total sales $21,743,722 $24,811,639 $27,697,017

New-truck department sales as % of total sales 57.5% 57.7% 58.9%

New-truck department gross as % of total gross 12.9% 16.2% 18.0%

New Class 8 truck selling price (retail) $119,574 $118,287 $117,426

Gross as % of selling price 3.6% 4.3% 4.6%

Retail gross profit per new Class 8 truck retailed $4,257 $5,124 $5,408

Retail net profit per new Class 8 truck retailed $654 $1,410 $1,432

F&I income as % of new-truck sales 0.6% 0.5% 0.4%

F&I penetration (new) 20.1% 21.4% 12.7%

1 Gross profit includes cost of goods sold, but not SG&A or advertising.2 Excludes F&I sales unless otherwise noted.

Page 4: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 3

Truck Dealerships (continued)

Average Truck Dealership Profile (continued)

2016 2017 2018

Used-truck department2

Used-truck department sales $2,459,473 $2,989,203 $3,336,302

Used-truck department sales as % of total sales 6.5% 7.0% 7.1%

Used-truck department gross as % of total gross 1.5% 3.1% 3.2%

Used Class 8 truck selling price (retail) $47,217 $47,562 $47,901

Gross as % of selling price 3.7% 7.1% 7.1%

Retail gross profit per used Class 8 truck retailed $1,743 $3,385 $3,412

Retail net profit per used Class 8 truck retailed ($4,032) ($1,176) ($655)

F&I income as % of used-truck sales 1.5% 1.3% 0.7%

F&I penetration (used) 18.7% 12.7% 0.3%

Used- to new-unit truck ratio (retail only) 35.8% 38.3% 36.1%

Service, parts and body shop department

Service, parts and body shop sales $12,682,986 $14,351,781 $14,866,869

Service, parts and body shop sales as % of total sales 33.6% 33.4% 31.6%

Service, parts and body shop gross as % of total gross 82.6% 79.8% 77.8%

Warranty (% of total service, parts and body shop sales) 10.9% 10.1% 10.2%

Advertising expense3 $157,099 $149,338 $78,652

As % of total sales 0.4% 0.3% 0.2%

Per new truck retailed $1,080 $911 $408

Rent and equivalent $500,000 $613,329 $619,482

As % of total sales 1.3% 1.4% 1.3%

Per new truck retailed $3,439 $3,740 $3,210

Floor plan interest $106,016 $105,999 $144,276

As % of total sales 0.3% 0.2% 0.3%

Per new vehicle retailed $729 $646 $748

Source: NADA

2 Excludes F&I sales unless otherwise noted.3 Advertising expense includes advertising and sales promotion less advertising rebates. Some advertising data are reported in one account that includes sales promotion and is already less advertising rebates.

Page 5: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 4

Truck Dealerships (continued)

Alabama 45

Alaska 11

Arizona 27

Arkansas 27

California 160

Colorado 33

Connecticut 24

Delaware 6

Florida 98

Georgia 60

Hawaii 7

Idaho 22

Illinois 78

Indiana 61

Iowa 52

Kansas 35

Kentucky 24

Louisiana 50

Maine 17

Maryland 50

Massachusetts 50

Michigan 55

Minnesota 49

Mississippi 31

Missouri 57

Montana 17

New-Truck Dealerships by State, 2018

Total U.S. Rooftop Count by Year

Nebraska 30

Nevada 12

New Hampshire 14

New Jersey 58

New Mexico 16

New York 85

North Carolina 71

North Dakota 14

Ohio 92

Oklahoma 30

Oregon 35

Pennsylvania 119

Rhode Island 7

South Carolina 28

South Dakota 14

Tennessee 50

Texas 181

Utah 17

Vermont 11

Virginia 54

Washington 52

West Virginia 14

Wisconsin 79

Wyoming 11

Total U.S. 2,240

TOTAL NEW-TRUCK DEALERSHIPS

2,240

Source: NADA

2017 2018201520142013201220110

500

1,000

1,500

2,000

2,500

2016

Source: NADA

Page 6: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 5

Section Title

Share of Owners by Number of Dealerships Operated

Number of dealerships 2011 2012 2013 2014 2015 2016 2017 2018

1-5 96.4% 95.8% 95.8% 95.6% 95.5% 95.3% 95.3% 94.7%

6-10 2.9% 3.3% 3.3% 3.3% 3.3% 3.3% 3.3% 3.8%

11-25 0.5% 0.8% 0.8% 1.0% 1.1% 1.3% 1.2% 1.3%

26-50 0.1% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Greater than 50 0.1% 0.1% 0.2% 0.2% 0.2% 0.2% 0.2% 0.2%

Source: NADA

Truck Dealerships (continued)

Page 7: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 6

Dealership Financial Trends

StateAll

dealerships ($ millions)

Alabama $2,116

Alaska $517

Arizona $1,270

Arkansas $1,270

California $7,523

Colorado $1,552

Connecticut $1,129

Delaware $282

Florida $4,608

Georgia $2,821

Hawaii $329

Idaho $1,034

Illinois $3,668

Indiana $2,868

Iowa $2,445

Kansas $1,646

Kentucky $1,129

Louisiana $2,351

Maine $799

Maryland $2,351

Massachusetts $2,351

Michigan $2,586

Minnesota $2,304

Mississippi $1,458

Missouri $2,680

Montana $799

StateAll

dealerships ($ millions)

Nebraska $1,411

Nevada $564

New Hampshire $658

New Jersey $2,727

New Mexico $752

New York $3,997

North Carolina $3,338

North Dakota $658

Ohio $4,326

Oklahoma $1,411

Oregon $1,646

Pennsylvania $5,595

Rhode Island $329

South Carolina $1,317

South Dakota $658

Tennessee $2,351

Texas $8,511

Utah $799

Vermont $517

Virginia $2,539

Washington $2,445

West Virginia $658

Wisconsin $3,715

Wyoming $517

Total U.S. $105,327

Total Sales by State, 2018

Source: NADA

Page 8: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 7

Dealership Financial Trends (continued)

10

20

30

40

$50

60

70

80

$110

90

100

2011 2012 2013 2014 2015 2016

All dealerships, in billions of dollars (left scale)Average per dealership, in millions of dollars (right scale)

2017 2018

Total Sales of New-Truck Dealerships by Year

20182017

Usedtrucks

8.6%

59.5%New trucks

Service and parts31.9%

Used trucks

8.2%

58.3%New trucks

33.5%Service and parts

Share of Total Dealership Sales Dollars, 2017 vs. 2018

Source: NADA

Source: NADA

Page 9: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 8

Dealership Financial Trends (continued)

0

.5

1.0

$1.5

Average dealership, in millions of dollars, including F&I

2011 2012 2013 2014 2015 2016 2017 2018

New-Truck Department Gross Profit by Year

Source: NADA

0

21

345

$6

2011 2012 2013 2014 2015 2016 2017 2018

Average dealership, in millions of dollars

Service, Parts and Body Shop Department Gross Profit by Year

Source: NADA

0

10050

200150

300250

2011 2012 2013 2014 2015 2016 20182017

Average dealership, in thousands of dollars, including F&I

$350

Used-Truck Department Gross Profit by Year

Source: NADA

Page 10: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 9

New-Truck DepartmentAverage Number of Units Sold and Selling Price by Year, Class 8

Year New trucks sold Average retail selling price

2011 123 $112,397

2012 111 $123,064

2013 137 $112,539

2014 135 $128,383

2015 188 $120,348

2016 145 $119,574

2017 164 $118,287

2018 193 $117,426

Source: NADA

SOLD

$117,426 AVERAGE SELLING PRICE OF

NEW TRUCKS SOLD(by new-truck dealerships)

Market Share by Manufacturer, 2018

Source: WardsAuto

32.4

24.3

14.0

8.4

6.7

6.1

3.4

3.3

1.0

0.3

36.3

14.9

14.8

13.7

10.7

7.4

2.3

0.0

Source: Wards-auto

C L A S S 8 C L A S S E S 4 - 7

VOLVO

MACK

WESTERN STAR

DODGE

ISUZU

HINO

GM

KENWORTH

0.7

1.0

All figures are year-to-date.

FRE IGHTL INER FORD

FREIGHTL INER

INTERNAT IONAL

Commercial vehicle sales were stellar in 2018. On the whole, sales of Class 4-8 trucks were up 17.5% compared to 2017. Class 4-7 truck sales were up 6.5% and Class 8 truck sales were up by a whopping 17.5% compared to 2017. Throughout most of the year, manufacturers struggled to keep up with customer demand for Class 8 trucks, and order backlogs continue to extend well out into 2019. This strong demand also increased the price and scarcity of used Class 8 trucks. A one-time boost to economic growth from new tax laws and strong freight demand helped push Class 8 truck sales to their best sales year since 2006. We expect economic growth to cool slightly in 2019, but expanding construction and manufacturing sectors will spur demand for freight hauling. Additionally, consumer demand for online shopping will only continue to increase, leading to more sales of commercial trucks for both regional and last-mile delivery. We remain concerned about potential tariffs on imported autos and auto parts, which could increase costs on some trucks and cause ripple effects to consumer demand throughout the economy. On the whole, our outlook for truck sales in 2019 is positive. For 2019, we expect sales of medium- and heavy-duty trucks to come in at or slightly above their 2018 levels.

U.S. Medium- and Heavy-Duty Vehicle Sales

Dec 2018 Y/Y Change (%) Jan-Dec YTD Change (%)

Medium Duty 22,045 4.1% 237,303 6.5%

Heavy Duty 26,083 16.7% 250,545 30.3%

Total 48,128 10.6% 487,848 17.5%

Market Share (%)

0.5

0.1

MITSUBISHI FUSO

1.3

KENWORTH0.3

0.4

1.8

1.0

BEATTRUCKJanuary 2019

Patrick Manzi, Senior Economist | Boyi Xu, Economist

INTERNAT IONAL2.3

AMERICAN TRUCK DEALERSatd.org

0.1

0.0

YTD Change (%)

YTDChange (%)

MarketShare (%)

0.4

PETERBILT

0.2

0.6

0.0

PETERBILT1.1

OTHER0.1

Page 11: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 10

New-Truck Department (continued)

Total New-Truck Sales By Year, Class

Year Class 4 Class 5 Class 6 Class 7 Class 8 Total

2011 10,459 42,483 40,677 41,212 171,358 306,189

2012 9,638 54,133 39,791 46,854 194,715 345,131

2013 11,631 59,939 47,475 47,524 184,784 351,353

2014 13,374 67,084 51,578 54,092 220,301 406,429

2015 14,362 72,286 55,118 58,888 248,804 449,458

2016 14,238 72,252 61,287 59,917 192,664 400,358

2017 18,690 79,025 63,454 61,621 192,252 415,042

2018 20,502 81,347 71,626 63,828 250,545 487,848

Source: WardsAuto

Gross Margin as Percentage of Selling Price by Year

201620152014201320122011 2017 2018

New vehicles retailed

3

4

5%

4.5

3.5

Source: NADA

Page 12: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 11

Used-Truck Department

Average Used Units Sold per Dealership, Class 8

0

10

20

30

40

50

80

60

70

In thousands

201620152014201320122011 2017 2018

Average Retail Selling Price of Used Trucks Sold by New-Truck Dealerships, by Year

In thousands

2017 201820152014201320122011 2016

30

40

50

$60

SOLD

$47,901AVERAGE RETAIL SELLING

PRICE OF USED TRUCKS SOLD(by new-truck dealerships)

Source: NADA

Source: NADA

70AVERAGE USED TRUCKS SOLD(per dealership)

Page 13: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 12

Service and Parts Department

Service labor sales (in billions of dollars)

0

2

3

4

5

1

InternalWarrantyCustomermechanical

$6

Dealerships’ Total Service and Parts Sales, 2018

Service labor sales (in billions of dollars)

Parts sales (in billions of dollars)

0

10

5

$15

WholesaleCounterBody ShopInternalWarrantyCustomer mechanical

Dealerships’ Total Service andParts Sales, 2018 (in billions of dollars)

Service labor sales

Customer mechanical $5.03

Warranty 1.44

Internal 0.69

Total service labor $7.17

Parts sales

Customer mechanical $4.44

Warranty 1.91

Internal 0.96

Body shop 0.52

Counter 14.66

Wholesale 2.41

Other 0.37

Total parts $24.80

Source: NADA

Parts sales (in billions of dollars)

$32.84 billionSERVICE AND PARTS SALES

(for all truck dealerships)

15

20

25

30

35

201620152014201320122011

In billions of dollars

2017 2018

Dealerships’ Total Service and Parts Sales by Year

Source: NADA

Source: NADA

Page 14: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 13

Service and Parts Department (continued)

Profile of Dealerships’ Service and Parts Operations, 2018

Average dealership All dealers

Total service and parts sales $14,497,638 $32,474,708,687

Service and parts gross profit as % of service and parts sales 36.3%

Dealership net profit as % of service and parts sales 9.6%

Total number of repair orders written 5,345 11,972,480

Service and parts sales per customer repair order $4,347

Service and parts sales per warranty repair order $10,864

Parts sales per service labor sale $3.53

Number of technicians (including body shop) 23 52,037

Number of technicians (excluding body shop) 20 44,158

Total parts inventory $272,617 $610,662,782

Customer mechanical labor rate $121

Source: NADA

$14.50 millionSERVICE AND PARTS SALES

(per truck dealership)

52,037TECHNICIANS

(including body shop)

12 millionREPAIR ORDERS

WRITTEN

Page 15: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 14

Body Shop Department

Dealerships Operating On-Site Body Shops by Year

30

50%

2017 201820152014201320122011

40

35

45

Percent of total dealership population

2016

Average Dealership Body Shop Sales by Year

Average dealership body shop sales, in thousands of dollars (left scale)Body shop sales per repair order, in dollars (right scale)

200 600

$400 $1,800

2017 201820152014201320122011

250 900

300 1,200

350 1,500

2016

Source: NADA

Source: NADA

Page 16: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 15

Dealership Advertising

Advertising Expenditure by Year

0

300

$400

2017 201820152014201320122011

200

100

50

140

$170

110

80

2016

Total dealerships, in millions of dollars (left scale) Average per dealership, in thousands of dollars (right scale)

Average Dealership Advertising per Class 8 New Unit Sold, by Year

400

$1,200

2017 201820152014201320122011

In dollars

800

600

1,000

2016

Source: NADA

Source: NADA

Page 17: 2018 - National Automobile Dealers Association

ATD DATA 2018 | atd.org 16

Dealership Employment by Position, 2018

Employment

Estimated Number of Dealership Employees by Year

5.7%

New- and used-trucksalespeople

Technicians

Supervisors,others

Other service and parts employees

36.1%

39.3%

18.9%

Total of all dealerships, in thousands (left scale)Average number per dealership (right scale)

201140

50

60

70

100

120

110

150

140

130

2012 2013 2014 2015 2017 20182016

Alabama 2,893

Alaska 707

Arizona 1,736

Arkansas 1,736

California 10,287

Colorado 2,122

Connecticut 1,543

Delaware 386

Florida 6,301

Georgia 3,858

Hawaii 450

Idaho 1,414

Illinois 5,015

Indiana 3,922

Iowa 3,343

Kansas 2,250

Kentucky 1,543

Louisiana 3,215

Maine 1,093

Maryland 3,215

Massachusetts 3,215

Michigan 3,536

Minnesota 3,150

Mississippi 1,993

Missouri 3,665

Montana 1,093

Estimated Dealership Employment by State, 2018

Nebraska 1,929

Nevada 772

New Hampshire 900

New Jersey 3,729

New Mexico 1,029

New York 5,465

North Carolina 4,565

North Dakota 900

Ohio 5,915

Oklahoma 1,929

Oregon 2,250

Pennsylvania 7,651

Rhode Island 450

South Carolina 1,800

South Dakota 900

Tennessee 3,215

Texas 11,637

Utah 1,093

Vermont 707

Virginia 3,472

Washington 3,343

West Virginia 900

Wisconsin 5,079

Wyoming 707

Total U.S. 144,017

Source: NADA

Source: NADA

Source: NADA