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Student Handbook for Full Fee Paying Overseas Students

The Property Trust of the Presbyterian Church of Australia (NSW), trading as

The Scots College Victoria Road, Bellevue Hill, NSW 2023

CRICOS Provider Code: 02287G

Telephone + 612 9391 7600

Facsimile: + 612 9327 7584

Email: enrolments@tsc.nsw.edu.au www.tsc.nsw.edu.au

Principal: Dr Ian PM Lambert

CRICOS Provider Code: 02287G

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Welcome ................................................................................................................................................. 3

1. Definition of Overseas (International) Student ..................................................................................... 3

2. The College ......................................................................................................................................... 3

3. The Academic Program ........................................................................................................................ 3

3.1 Academic Standards ...................................................................................................................... 4

3.2 Registered Courses ........................................................................................................................ 5

3.3 Study Options for Languages Other Than English – The Open High School ....................................... 6

4. Entry Requirements for Overseas Students ........................................................................................... 6

4.1 English Language Proficiency ......................................................................................................... 6

5. The Enrolment Process ........................................................................................................................ 8

5.1 Student Orientation ....................................................................................................................... 9

5.2 Deferment, Suspension or Cancellation of an Enrolment ................................................................. 9

5.3 Education Agents ......................................................................................................................... 10

6. Australian Government Regulations ................................................................................................... 10

7. New South Wales Government Regulations ........................................................................................ 11

8. Health Cover Levy ............................................................................................................................. 12

9. Accommodation/Welfare Arrangements ............................................................................................ 12

9.1 Critical Incident Policy .................................................................................................................. 13

10. Transfer of Students From/To Another Education Provider ................................................................ 13

11. Code of Ethics ................................................................................................................................. 14

12. Financial Administration .................................................................................................................. 15

13. Schedule of Fees and Payment ........................................................................................................ 15

13.1 Overseas Students Summary of Fees and Charges ...................................................................... 15

13.2 Tuition Fees ............................................................................................................................... 15

13.3 Payment Methods ...................................................................................................................... 16

14. Refund Policy .................................................................................................................................. 16

14.1 Registration Fee ......................................................................................................................... 16

14.2 Enrolment Entrance Fee .............................................................................................................. 16

14.3 Tuition and Boarding Fees .......................................................................................................... 16

14.4 Further Provisions ...................................................................................................................... 16

15. Complaints and Appeals Policy and Procedures ............................................................................... 17

16. The Scots College Privacy Policy ...................................................................................................... 19

16.1 How We Use Your Personal Information ...................................................................................... 19

How to Contact Us ............................................................................................................................. 24

17. Counselling ..................................................................................................................................... 24

Appendices ........................................................................................................................................... 24

Australian Government – Australian Education Overseas .................................................................... 24

Your Responsibilities ......................................................................................................................... 25

Contact Details .................................................................................................................................. 25

The National Code of Practice for Registration Authorities and Providers of Education and Training to

Overseas Students ................................................................................................................................ 26

Overview of Orientation Program ........................................................................................................... 27

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Welcome

Welcome to The Scots College. The Student Handbook for Full Fee Paying Overseas Students Handbook

contains important information for overseas students to be aware of. Please take the time to read through the

Handbook and should you have any questions or need any help regarding any information contained in the

Handbook, please ask the Admissions Office for clarification at admissions@tsc.nsw.edu.au.

1. Definition of Overseas (International) Student For students wishing to study for longer than 3 months, the Australian Government operates an Overseas

Student Program (OSP) that allows people who are not Australian citizens or Australian permanent residents to

study in Australia, provided they undertake a registered course or part of a registered course on a full-time

basis.

The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas

Students defines an overseas student as:

A person who holds a student visa as defined by the ESOS Act, but does not include students of a kind

prescribed in the regulations (e.g. exchange students).

Depending on the country of origin, students can apply for visas on-shore or off-shore. Most students in non-

government schools will hold visa subclass 570 (ELICOS) or 500 (Australian Schools Sector). Students with

these visas are full fee paying international students (FFPOS) and are required to pay fees, which fully cover the

cost of providing their education, including a capital component.

2. The College

The Scots College is owned by the Property Trust of the Presbyterian Church of Australia, New South Wales

(CRICOS Code Provider Number: 02287G). The College is an independent Greater Public System (GPS) boys’

College for day and boarding students, providing education focused on the particular needs of boys from

Transition (Preschool) to Year 12 (5 – 18 years of age). The College has an inclusive enrolment policy.

Scots' innovative education programs engage boys' learning, in a culture enriched by pastoral care and

camaraderie where boys strive for excellence together. The College demonstrates its educational leadership,

offering the students evidence based teaching methods in a wide and varied curriculum, state-of-the-art

science facilities, exposure to leading edge technology, purpose-built classrooms, outstanding library and

sporting facilities, an outdoor education campus in the Kangaroo Valley (2.5 hours from Sydney), and an

extensive Co-Curricular program.

Scots aims to be at the leading edge of education in Australia. The College’s services are recognised for their

quality in terms of diversity and depth, as well as the innovative integration of academic, spiritual, personal

development and community service aspects of the educational process.

3. The Academic Program

The College offers a comprehensive academic program with a wide range of subjects which can be viewed on

the College’s Website: https://www.tsc.nsw.edu.au/academics-curriculum.

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In Year 9, all students spend two terms (one semester) at Glengarry, our Outdoor Education campus in the

Kangaroo Valley. During this time, students continue their academic studies, but also participate in a

challenging Outdoor Education program.

All NSW students complete the study of English, Mathematics, Science, Australian History, Australian

Geography, Personal Development, Health and Physical Education. The satisfactory completion of Year 10 is a

prerequisite credential for entry to Year 11 courses. Recognition of prior study in comparable courses is

available for students entering Year 11 from overseas/interstate.

In Year 11, students undertake prerequisite ‘NSW Education Standards Authority (NESA) Preliminary Courses’

that need to be completed satisfactorily before entering their Higher School Certificate year. Students

completing Year 12 receive a New South Wales Higher School Certificate (HSC). While a vocational pattern of

courses can be studied as part of the NSW Higher School Certificate, the vast majority of students study a

pattern of courses that will qualify them for University entry.

The study of English is mandatory for the award of the HSC. Students usually undertake four other courses,

however, capable students may undertake additional units of study. Full details of courses available for study

are provided. The College offers a comprehensive Academic Program with a wide range of subjects which can

be viewed on the College’s Website.

Assessment Guidelines are published in the Student Diary. Assessment Information evenings are held in each

of Years 10, 11 and 12. The dates for these evenings are published in the College Calendar and in the Student

Diary. Assessment marks are derived from internal assessment tasks that are set in accordance with the

guidelines given in the relevant NSW NESA syllabi. Assessment Calendars can be accessed on the College’s

Intranet.

3.1 Academic Standards

The College sets and expects high standards in its Academic Program. Courses in the final two years at the

College (Years 11 and 12) lead to the award of the Higher School Certificate (HSC). All students who satisfy the

requirements for University entry will receive an ATAR score (an Australian Tertiary Admissions Rank) that is

used by the Universities Admissions Centre for placement into tertiary courses in Australia. Most of the

College’s students’ progress to University study after Year 12.

All students are required to meet the criteria for completion of each of the courses in which they are enrolled. A

system of academic review is used to monitor any student who fails to make a satisfactory effort in their

studies. As an accredited educational institution, the College provides an education based on courses and

standards set by the New South Wales Education Standards Authority (NESA). Should a student fail to apply

themselves with diligence and sustained effort to the tasks and experiences set for each course by the College

(regardless of whether or not these tasks contribute to the final Assessment mark,) and not achieve some or all

of the course outcomes – the student is at risk of receiving an ‘N’ (Non-completion determination).

If a student fails to demonstrate that he has met course requirements at any stage throughout his secondary

schooling, both the student and his parent/guardian will be sent (an) official warning letter(s). These letters will

clearly detail what action needs to be taken to rectify any deficiencies and the required time frames. Repeated

failure to address course requirements will preclude the student from qualifying for the award the Preliminary

Course Record of Achievement (Year 11) or the Higher School Certificate (Year 12).

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Minimum Course Requirements are set down for Full Fee Paying Overseas Students by visa condition 8202

(attached to the visa of the primary student visa holder). These are adhered to by this College and necessitate

the following basic requirements:

• Satisfactory completion of all coursework.

• Ability to undertake the academic program without learning assistance.

• 80 percent attendance record, which includes time off with acceptable reasons to explain the absence

such as provision of a medical certificate. Attendance is recorded on a period by period basis. Attendance

records are kept in a web based school management system and are thus available to pastoral and

teaching staff at all times. Print outs are available on request.

Boarding Housemasters monitor student absences closely. Summary print outs are produced on a weekly

basis. Unexplained absences (including lateness to class) are followed up immediately (i.e. as soon as is

practicable on the first day of an absence that is not explained.). If a full fee paying overseas student is

living with a parent, the parent will be contacted directly if an absence is not explained. Written

explanations are required for all absences. Medical certificates will be requested for any absence on the

day of an assessment task. Warning letters will be sent to parents should a student continue to

demonstrate poor attendance or is likely to fall below the 80 percent attendance requirement. Falling

below the 80 percent expectation of attendance without a compelling* reason would mean that the

College would report the student for a visa breach through PRISMS.

* Circumstances beyond the students control such as a serious illness that precluded a student from attending

classes would be taken into consideration.

In addition to the above criteria, the following applies to each stage of the College:

• Senior School (Years 7 to Year 12): Achievement of a ‘C’ Level Grade or better in a majority of subjects

studied.

• Preparatory School (Kindergarten to Year 6): Achievement of Year 3 and Year 5 benchmarks as defined by

National profile testing.

The College produces ‘task reports’ for all formal assessment tasks. These are released to students and parents

as soon as the task marking has been completed.

If a student is not making satisfactory progress, the class teacher will liaise with the student’s Housemaster.

The student will be asked to attend after hour’s tutorial support, which is provided by College staff at no

additional charge to students. If problems persist, the Head of Department and / or the Housemaster will

contact parents advising them that their son is failing to make adequate progress. If the student’s academic

performance does not improve sufficiently within the time set by the College (usually across the next term), the

College will advise the student in writing of its intention to report the student for breach of Visa condition 8202.

At that stage the student will have 20 working days in which to access the College’s internal complaints and

appeals process. If the College’s determination is upheld following review, the College will complete the

PRISMS notification.

3.2 Registered Courses The Scots College is registered in the State of New South Wales as a Provider in accordance with the conditions

of Section 9 of the Education Services for Overseas Students Act, 2000.

• Registered Provider Number 02287G

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• The Principal Executive Officer (PEO) is the Principal of the College.

• The Overseas Student Contact Person is the Manager of Admissions Email

address: admissions@tsc.nsw.edu.au.

The College offers the following registered courses:

• Primary Years Kindergarten – Year 6 Boys only (041357J)

• Junior Secondary Studies Years 7 to 10 Boys only (041358G)

• Senior Secondary Studies Years 11 to 12 Boys only (041356K) – NSW Higher School Certificate

3.3 Study Options for Languages Other Than English – The Open High School Overseas Full Fee Paying students are able to study up to 25 percent of the total course by distance and/or

online learning. Students who meet the relevant guidelines and would like to pursue the study of a specialist

language course as part of their Higher School Certificate program may enrol in an outsourced language course

through the Open High School. Priority is given to students in their senior years who have a valid reason for

embarking on the study of a language other than English, and demonstrate the ability to work independently.

Support is also provided by the College. The Head of Languages will meet with the student regularly to monitor

completion of coursework, liaising with the Open High School staff as needed.

Additional charges are levied by the Open High School for these programs: $800 Per Annum for Higher School

Certificate Courses (2018 Fee). Parents are required to reimburse the College for the payment of these fees.

4. Entry Requirements for Overseas Students To assist overseas students with the selection of suitable subjects and courses, the Head of Students, the Year

Coordinator, their Housemaster and the Vocational Counseling staff are available for consultation. They are

able to help students by assessing their individual needs and matching those needs with the educational

outcomes of the available subjects and courses. The College sets and expects high standards in its academic

program. Every effort is made when assessing student suitability to ensure that overseas students will achieve

successful outcomes in the courses they are undertaking. Students are expected to achieve satisfactory

academic results. Results will be reviewed by the Year Co-ordinator and Housemaster at the end of each

reporting period.

4.1 English Language Proficiency The College expects the student with English as a Second Language (ESL) to sit for the appropriate English

language test and the College must be provided with these results. All students need to be able to study in an

environment where English is used as the language of learning and teaching. English language testing is

available through the Australian Education Assessment Service or the International English Language Testing

System. Both organizations have offices in Australia and in many overseas locations.

Students entering:

§ Years 7 to 9 are required to reach at least Level 4 or Intermediate on the ESL Scales.

§ Year 10 will require mostly Level 5 or upper Intermediate.

§ Year 11 will require all Level 5 or strong upper intermediate scores on the ESL Scales.

If students do not have the required level of English, enrolment offers will be conditional upon the completion

of intensive English High School preparation programs and the subsequent attainment of the required levels

on the ESL scales.

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Students are advised to consult Migration Agents for Visa Options. Packaging of Student Visas may be

possible. To package two courses, both institutions need to provide the students with Certificates of Enrolment

at the same time so that *DIBP can grant a visa that covers the period of both COEs.

*DIBP requires that there is no more than a two-month gap between courses in a package, except where one

course finishes at the end of the standard academic year and the next course does not begin until the start of

the following academic year.

If the College is not confident of a student’s successful completion of a preliminary ELICOS course, students

will receive a ‘conditional’ letter of offer for the principal course. In such a circumstance, a CoE will only be

provided when the student has successfully completed the preliminary course.

ITEMS AEAS IELTS

Tests Tests:

A. English Language Proficiency: • Spelling

• Vocabulary

• Reading Comprehension • Writing Skills

• Listening Skills • Speaking

B. Nonverbal Reasoning

C. Mathematical Reasoning Ability Approximately 3 hours.

Listening

Reading Writing

Speaking

Approximately 2 hours 40 minutes

Reporting/individual

Rating

As 4 Levels: 1. Beginners Score 0-25

Scots requires: 2. Intermediate (12 to 14 years) Score 46-60

3. Upper Intermediate (15 to 17 years) 61-70 4. Advanced Score 80+

As 9 Levels

Scots requires:

Band 5 (15 years) Modest User Band 6 (15+ years) Competent User

Availability General AEAS – Level 1 383 Clarendon St, South Melbourne 3205 Phone: (61 3) 9645 0077

+61 412 294 495

admin@aeas.com.au For information go to: www.aeas.com.au

IELTS Australia

ielts@idp.com

www.ielts.org

Testing Centre in Sydney

Appointment details

Mr Colin Muirhead Director of Studies, High School Preparation Program

Sydney College of English (CRICOS Provider: 00050A) Level 3, 579 Harris Street

Ultimo, NSW, 2007

Tel: 61 2 9281 5211 Fax: 61 2 9281 5208

Email: c.muirhead@sce.edu.au Website: http://www.sce.edu.au

Appointments may not be available immediately. Report approximately 2 weeks.

Original and 2 copies of passport or other identification Four Passport sized photos

Original and 2 copies of School reports (translated)

NAVITAS Test Centre 255 Elizabeth Street

Sydney 2000 Tel: 02) 8246 6844

Email: info@navitastesting.com Website:

http://www.navitastesting.com/ielts/

Appointments may not be available immediately – Personal applications

only

Cost Approximately $520 AUD Approximately $330 AUD

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5. The Enrolment Process Initially, students will need to complete the Application for Enrolment Form which includes ‘Additional

Information for International Enrolmen’ section. The Application form can be downloaded from the College’s

website: www.tsc.nsw.edu.au. Once completed, it needs to be returned to the College with:

• An original or validated copy of any previous ESL reports i.e. AEAS.

• The last three first language School reports (from his current School) translated with validation.

• Any ESL reports from an intensive language school/international school.

• A copy of his current passport and visa (if they have one).

• One Passport sized photograph.

• The non-refundable Registration Fee of $500 AUD.

If a place at the required year level is available, and once all required paperwork is submitted, the College will

invite the prospective student to an interview. Interviews are conducted in the student’s home country, when a

member of staff is visiting, via Skype or face to face at the College. On the completion of a successful interview,

a letter offering a conditional place will be forwarded along with a Statement of Fees for the first semester’s

fees of tuition and boarding (if applicable), the non-refundable entrance fee of $5,000 AUD, the Overseas

Student Charge and Overseas Private Health Insurance. All non-tuition costs are clearly outlined on the

Statement of Fees.

On receipt of payment, the College will issue the Provider’s ‘Confirmation of Enrolment’ (CoE) certificate and the

‘Confirmation of Appropriate Accommodation and Welfare Arrangements’ (CAAW) certificate, where applicable,

both of which are lodged electronically with PRISMS (the Provider Registration and International Student

Management System). The College will notify the Australian Department of Immigration and Boarder Protection

(DIBP) which handles all applications for Student Visas. Students must clearly identify the Office to which they

will apply for this visa-on-shore (within Australia) or off-shore (e.g. country of birth).

Notes: College fees (tuition and boarding), and any levies including the cost of private health cover for the duration of

the enrolment, plus two months, and the government surcharge for non-resident students are required six

months in advance of the initial enrolment as itemized in the Statement of Fees issued with the original

conditional letter of offer. Current Particulars of Fees are available from admissions@tsc.nsw.edu.au. Once

enrolled, fees are required six months in advance.

The College requires students whose parents do not live in Australia to reside in one of the College’s Boarding

Houses during term time. A Guardian, who is deemed suitable by the College, must be available to assist in

holiday and leave arrangements or at other times as required. This adult must be appointed in writing by the

parents and must sign the Guardianship Statement which is part of the College’s Application Form. (See the

guidelines regarding Guardianship that are included on the Application Form.) All Guardians must have a

current Working With Children Check.

Students transferring from another Australian Provider should supply membership details of their Overseas

Student Health Cover and expiry date. A letter of release from a previous Provider is required if the student is

leaving that Provider after less than six months.

If a student changes his residential address or contact details at any time during his enrolment at the College,

the College must be notified within two days. Additionally, every six months, the College will contact all

Overseas Students living with a parent to update any changes in contact details.

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5.1 Student Orientation The College will provide an age appropriate student orientation program for International students who are new

to the College. The program will be culturally sensitive and will include information about:

• Who to contact in emergency situations, including contact numbers of a nominated staff member.

• Who to go to seeking assistance and reporting any incident or allegation involving actual or alleged

sexual, physical or other abuse.

• Support services available to students – Academic and Pastoral.

• The role of staff in various positions within the College.

• The services available through the College Clinic and the Health Insurance program.

• Facilities and Resources.

• Complaints and appeals processes.

• Visa conditions relating to course progress, attendance and behaviour.

5.2 Deferment, Suspension or Cancellation of an Enrolment All overseas students need to understand that deferring, suspending of canceling an enrolment may affect a

student’s visa.

The College may grant a deferment of commencement or suspension of studies on compassionate and / or

compelling circumstances. All requests must be in writing and should be addressed to the Manager of

Admissions. Deferments/suspensions of enrolments may be granted on the grounds of

• Illness – where a medical certificate states that the student was unable to attend classes.

• Bereavement of class family members (e.g. parents/grandparents).

• Major political upheaval or natural disaster in the home country.

• A traumatic experience which has impacted on the student.

If successful the deferment or cancellation will be recorded by the Manager of Admissions within 10 working

days, who will record the reasons for the variation on the student’s file, and will also report the student via

PRISMS and/or issue a new CoE when the student can only account for the variations by extending his expected

duration of study. The period of suspension will not be included in attendance calculations. Except in the above

circumstances the expected duration of study specified in a student’s CoE will not exceed the CRICOS

registered course duration.

Should a student’s enrolment be suspended on the grounds of misbehaviour (See The Code of Responsible

Student Behaviour and the Discipline Process printed in the Student Diary) the student would need to abide by

the conditions of their exclusion which will depend on the welfare and accommodation arrangements that are

in place for each student. This determination will be made by the Head of Senior School in consultation with

the Principal of the College. The student will be required to continue to meet the academic requirements of the

Course during the period of exclusion. These periods of exclusion will be included in attendance calculations.

Exclusion from class is subject to the College’s Complaints and Appeals Policy.

The College is formally required to report failure to maintain satisfactory course progress and attendance to

DIBP which may impact on a student’s visa.

The College will cancel the enrolment of a student under the following conditions:

• Nonpayment of Course fees.

• Failure to maintain approved welfare and accommodation arrangements (visa condition 8532).

• A serious or ongoing breach of the College’s behavioural code of conduct.

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In such circumstances the College will inform the student and parent / guardian by written notice that he has

20 days in which to appeal the College’s decision access the College’s internal complaints and appeals

process. The written notice will NOT advise the student that they need to contact DIBP within 28 days of

receiving the letter of intention to report.

After 20 days, if the internal appeals process finds in the College’s favour, the College would report this

outcome to DIBP. The College is required to wait for the outcome of an external appeals process prior to the

cancellation of enrolment. The College would only cancel a student’s enrolment prior to the completion of any

internal complaints and appeals processes in extenuating circumstances. In this case, written notice should

advise the student if they wish to seek re-enrolment with another provider, they should do this within 28 days

of termination of enrolment to avoid possible visa cancellation. The College would make this clear to the

student and his parent(s)/guardian.

5.3 Education Agents The College pays a scaled commission to Education Agents – 10 percent on the first year’s tuition fees. These

are paid after the student has commenced. Those Agents with whom we have a current agreement appear listed

on our website.

The College will not accept students recruited from an agent whom we reasonably suspect to be engaged in

dishonest practices or from an agent who facilitates enrolment of students who do not comply with the

conditions of their student visas or who is engaged in false or misleading advertising and recruiting practices.

We would not authorize such an agent to use PRISMS to create eCoEs for a student.

The College will monitor the activity of any Agent who acts on behalf of the College. Data will be gathered from:

• Regular face to face meetings with Agents (on or offshore)

• Regular reports from Agents

• Interviews with all Full Fee Paying Students and their parents (where possible) during their Enrolment

Interview, at the time of the student’s Orientation to the College and on a regular basis throughout the

year.

The Manager of Admissions will review agreements on a bi-annual basis, however, the College retains the right

to terminate an agreement at any time should the Agent be found or suspected of engaging in dishonest

practices.

Should the College not wish to renew the Agent Agreement, the Agents details will be deleted from the website.

Before an Agent agreement is signed, the background and experience of the Agent will be thoroughly

investigated. (See Education Agent Application Criteria)

6. Australian Government Regulations Students must comply with the requirements of the Department of Immigration and Boarder Protection (DIBP)

regarding international student entry to Australia. Students should also seek prior approval from DIBP before

commencing a new course or changing courses if they are already studying with another Australian Education

Provider. Comprehensive information for Overseas Students wishing to study in Australia may be found at

www.immi.gov.au/students/index.htm.

DIBP has stated that Non-Australian Resident Students applying for enrolment in Australian Schools should be

aged at least six years and consistent with Australian age entry level for the proposed course.

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Students attending the College on student visas should familiarise themselves with the requirements of DIBP

as outlined in the visa application form (1160i).

Some of these requirements are below.

• Students studying on a student visa must advise DIBP in the event of any change in their visa conditions. It

should not be assumed that all changes would be granted.

• In the case of students attending as day students, the College must be advised within two days of any

anticipated change of residential address or other contact details.

• International students should be aware of age and minimum year of entry limitations applied to

applications for student visas. These vary according to the student’s country of origin.

It is a condition of the student visa that international students have private health insurance for the duration of

their stay in Australia. The College can arrange Overseas Student Health Care Cover for the duration of his

study. In the event of early withdrawal from the nominated course of study, the responsibility in seeking a

refund from the Health Insurer lies with the student.

It should be noted by intending applicants that as a registered provider, the College is obliged to provide

specific non-compliance exception reports to the Department within 14 days of their occurrence. Examples of

non-compliance reporting will include:

• Advice on students who do not begin their course as expected (i.e. students for whom an electronic

Confirmation of Enrolment (eCOE) has been created and not cancelled, who do not commence their

course).

• Termination of the student’s studies before the course is completed (e.g. student ceases attending).

• Changes to the identity or duration of the student’s course (this does not mean subjects or units in a

course).

• If a student is no longer able to achieve 80 percent attendance for the remainder of a semester reporting

period.

• If a student has failed to achieve satisfactory academic results for the semester or course. (See Section

3.1).

• If a student’s enrolment is temporarily suspended or cancelled.

Additionally, permission must be sought from the Department of Immigration and Boarder Protection if a

student wishes to change his course provider within 6 months of commencing a course. A Letter of Release will

be provided by the College on request to a student who commenced but did not complete a course at the

College and who wishes to change course provider. This letter will address the student’s commitment to

studies, attendance record and payment of fees.

7. New South Wales Government Regulations Under the provisions of the Education Services for Overseas Students (ESOS) Act, 2000, students, their parents

and guardians should be aware that the NSW NESA has the power to suspend or cancel the registration of the

College or a course offered by the College. Students concerned about the conduct of the College may contact

officers of the Department of Education and Training which is the department involved in the administration of

the ESOS Act in New South Wales. (See the Appendix to this booklet for the ESOS Framework.)

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8. Health Cover Levy The Overseas Student Health Cover (OSHC) Levy is required by the Commonwealth Government and is payable

prior to commencement at the College. Students must maintain current OSHC for the period covered by their

visa. Medibank Private Health Insurance is the College’s preferred provider for OSHC. The College will organise

the private medical insurance cover for students from the date of their arrival to the date of their departure from

Australia plus 3 months. The cost of Medibank Private Health cover for 2014 is $492 AUD per annum* and is

payable to The Scots College. Medibank Private will provide each student with a membership card clearly

indicating that the student is covered by the OSHC, as well as providing other informative material.

*Please note: These fees are subject to change.

This College recommends students take out whole of visa length cover to eliminate the need for students to re-

register every year and ensure that students will not have to pay any premium increase for the length of their

visa. It is the responsibility of the student’s family to seek refund from the medical insurance authority in the

event the student leaves the College prior to the completion of his course or visa expiry.

9. Accommodation/Welfare Arrangements The College undertakes welfare responsibilities for international students under 18 years of age, enrolled in

one of our approved courses of study, by requiring them to live in the boarding facilities provided by the

College unless residing with at least one parent in Sydney. We do not operate a homestay program. Under no

conditions will the College approve any other arrangements for student accommodation/welfare.

Boarders at the College are entitled to leave at weekends; however, any leave must be approved by the

student’s approved guardian. For mid-semester and end of semester holidays, all students are encouraged to

return home if parents are not residing locally. On occasions when this is not possible, the student would need

to reside with the guardian who was appointed by a parent at the point of enrolment. This is consistent with our

Leave provisions for all boarders (domestic and non-resident Australian students). Term dates are published

12 months in advance in order to facilitate the arrangement of suitable bookings either for flights home or for

accommodation with Guardians. The College will advise DIBP of the dates for which responsibility is accepted

for student’s accommodation, support and general welfare using the specified PRISMS proforma.

Recommendations regarding the qualities and expectations of Guardians are provided on the Additional

Information for International Enrolment form and the Guardianship Guidelines document.

The offer of a place in the College’s Boarding facilities, as a Boarder, does not ensure acceptance as a Day

student after the student has commenced at the College. Such a change shall only be permitted when the

student is in the full-time care of at least one parent who is living in Sydney. The parent in Sydney must live

with the student 100 percent of the time during the Term. All such requests for change of status from boarder to

day student should be made in writing to the Principal.

If the Principal grants such a request, then the parent will need to provide evidence of their identity and

relationship to the student through ID documents such as passport, birth certificate, household register,

citizenship certificate etc. The student or parent should apply for a 580 Student Guardian Visa if they intend to

move to Australia to care for the student throughout his schooling. Other character and health checks may be

made on a case by case basis. If a 580 Visa has been granted, the school will notify DIBP that they are no

longer responsible for approving the student’s welfare and accommodation arrangements via PRISMS.

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Notes: Any failure to maintain approved accommodation arrangements may result in the cancellation of a student’s

enrolment.

In the case of a missing international student, in addition to contacting police, the student’s

parents/guardians, the College would also notify the nearest DIBP office.

If a critical incident involving a Full Fee Paying Overseas student during their enrolment at the College, the

College’s Critical Incident Policy would be activated.

If a student’s enrolment was suspended or cancelled by the College, the student’s approved Guardian would

need to take responsibility for the student’s welfare until any appeal is determined or alternate arrangements

can be made for the student’s continuing education. Again, the student will have 20 working days in which to

access the College’s internal complaints and appeals process. The College would monitor arrangements until

the student either leaves Australia or is accepted by another provider and that provider takes over

responsibility for monitoring the student’s welfare.

9.1 Critical Incident Policy The College’s Critical Incident Policy details procedures that will be taken in the event of a critical incident as

well as the follow up procedures, record keeping associated with any such incident and the College’s response.

The College is cognizant of its obligations to boarders and in particular to international students residing in

College Boarding Houses.

10. Transfer of Students From/To Another Education Provider The Scots College will only enrol a student who has already completed another course in Australia with a

registered provider if we are satisfied that the:

• transfer is in the student’s best interests,

• the College has written confirmation that the student’s parent(s) support the transfer,

• student has demonstrated a commitment to studies in that course,

• student has a good attendance record for that course,

• student has paid all fees for that course.

The College will require a letter from a student’s current provider for any international student wishing to enrol

those who did not complete the course of study with that provider. This requirement applies to the principal

course and any course packaged with the principal course (e.g. a student would need to complete the full

preliminary ELICOS course and the first six months of the principal course if these courses have been

‘packaged’, unless the preliminary course provider grants a letter of release)

Notes: • Transfer request from a student wishing to transfer to another provider within the first six months of a

student’s enrolment will be considered if it is in the best interest of the overseas student; assessed by the

following

• Any Letter of Release from a previous provider must address:

o the student’s commitment to studies,

o attendance record, and

o payment of fees.

• Entry requirements as stated in previous sections will apply.

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• The PRISMS database and the student’s visa will automatically be checked to ascertain the length of time

that a student has been enrolled with another provider.

The Scots College will issue a Letter of Release to students of this College, upon written request, at no cost to

the student, to any student who started but did not complete a course at the College and who wishes to enrol

with another provider within the school sector provided that the:

• Student has completed 6 months at the College

• Student has provided a letter from another school confirming that a valid enrolment offer has been made

• College has written confirmation that the student’s parent(s) support the transfer

• Receiving school will accept responsibility for approving the student’s accommodation, support and

general welfare (i.e. if the student is not being cared for by a parent)

• A Transfer request from a student wishing to transfer to another provider within the first 6 months of a

student’s enrolment will be considered if it is in the best interest of the overseas student by way of

assessment:

o The overseas students will be reported because they are unable to achieve satisfactory course

progress at the level they are studying, even after engaging with the College’s intervention strategy to

assist student in accordance with the National Code Standard 8 (Overseas student visa

requirements).

o There is evidence of compassionate or compelling circumstances.

o The College fails to deliver the course as outlined in the written agreement.

o There is evidence that the overseas student’s reasonable expectations about their current course are

not being met.

o There is evidence that the overseas student was misled by the College or and education or migration

agent regarding the College or its course and the course is therefore unsuitable to their needs.

o An appeal (internal or external) on another matter results in a decision or recommendation to release

the overseas student.

Any letter of release will address:

• the student’s commitment to studies,

• the student’s attendance record, and

• a statement which advises if all Course costs have been paid,

• a statement advising the student of the need to contact DIBP to seek advice on whether a new student visa

is required.

If the student does not provide this documentation, then the letter of release will not be granted. In such a

circumstance, the student will receive written reasons for the refusal of the request. The student will have the

right to appeal the College’s decision. Appropriate records of any such requests/determinations will be kept on

the student’s file.

Any determination will be made within two weeks of receiving an application for transfer.

11. Code of Ethics As a registered provider of courses for International students, the College is bound by the code of ethics that is

overseen by the Ministerial Council for Education, Early Childhood Development and Youth Affairs (MCEECDYA).

The National Code of Practice for Registration Authorities and Providers of Education and Training to

International Students (referred to as The National Code), is available upon request from the College or from

Australian Education Overseas.

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12. Financial Administration The Scots College is subject to auditing requirements. The College will keep all necessary records that would

allow the auditor to be satisfied about the sources of all monies received for providing courses to international

students and the way in which the monies are spent.

13. Schedule of Fees and Payment College Fees are reviewed each year and the College Council has endeavored to set fees which will cover, as far

as possible, all expenses except uniforms and other incidental expenses, for example, excursions, private

tuition and additional Glengarry charges. The Schedule of Fees is available on request from the Admissions

Office or from admissions@tsc.nsw.edu.au

The tuition fees for non-Australian resident students are higher than the fees for Australian students because

Australian students receive both Federal and State Government per capita grants. There are also additional

administration costs for non-Australian Resident students. Should a student change visa status (e.g. become a

temporary or permanent resident), he will continue to pay full international student’s fees for the duration of

that calendar year.

It should be noted that all International Full Fee Paying students are required to either join the College as

boarding students or live with their parent(s) in Sydney if they are to be day students. The College does not

allow homestay. Boarding Fees and charges are not included in the total course costs attached to our

registered courses with the Department of Immigration and Boarder Protection.

Non-Australian Resident students are required to pay six months of the year’s school fees by the first day of the

term in which the student commences at the College. Subsequent fees and charges must be paid six months in

advance.

13.1 Overseas Students Summary of Fees and Charges The Schedule of Fees published annually lists all fees, charges and payment options in Australian Dollars.

Registration Fee The Registration Fee of $500 AUD is paid with each application for enrolment. It is non-refundable and does

not guarantee a place at the College.

Enrolment Entrance Fee The Enrolment Entrance Fee of $5,000 AUD confirms acceptance of an offer of a place at The Scots College and

is non-refundable except in the event that a Visa application is rejected or the College cancels the conditional

offer.

Overseas Student Health Cover (OSHC) The OSHC premium of $551 AUD (for 2018) is compulsory and an annual charge payable to the College. The

College encourages students to pay the OSHC for the duration of a student’s visa (see Section 8 for details).

13.2 Tuition Fees Please refer to Letter of Offer.

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13.3 Payment Methods All fees can be paid by cash, cheque, direct debit, bankcard, MasterCard, Amex, visa or B-Pay. B-Pay details are

on Fee Statements as rendered. Payment by credit card will attract a 1.5 percent administration charge.

14. Refund Policy The Schedule of Fees published annually lists all fees, charges and payment options in Australian dollars. The

refund policy applies to all course monies paid to the College.

14.1 Registration Fee

The Application Fee of $500 AUD paid with each Application for Enrolment is non-refundable and does not

guarantee a place at the College.

14.2 Enrolment Entrance Fee The Entrance Fee of $5,000 AUD is paid after a successful interview and the conditional offer of a place.

14.3 Tuition and Boarding Fees The annual tuition fees (or tuition and boarding fees for a boarding student) paid prior to commencement are

only refunded in full, in the event that a Visa Application is rejected. If the student cancels their enrolment prior

to the commencement at the College for any reason other than Visa rejection* then one (1) Term’s Tuition Fees

or in the case of a boarding student, one (1) term’s Tuition and one (1) term’s Boarding Fee will be retained and

the balance refunded.

If the student cancels after commencement or withdraws from the College before completion of a course, the

Tuition Fees will be refunded on a pro-rata basis, provided that one (1) week and one (1) term’s notice of cancellation or withdrawal is given in writing to the Head of Senior School as per the College’s Enrolment

Agreement. (*The College requires proof in the form of a letter confirming the rejection of a visa from DIBP)

If by agreement with the College, the student starts at the College after the commencement date, the tuition

fees will be refunded on a pro-rata basis. The Tuition fees applicable to the delayed start will be refunded on a

pro-rata basis. Any refund application must be made in writing within four weeks after any of the events

referred to in this agreement.

14.4 Further Provisions 14.4.1 This agreement does not remove the right to take action under Australia’s consumer protection

laws.

14.4.2 The College’s Grievance Policy and Procedures do not circumscribe a student’s right to pursue

other legal remedies.

14.4.3 Refunds will be paid not later than four (4) weeks after receipt of the written application referred to

above.

14.4.4 Refunds will be paid directly to the persons who entered into the contract with the College unless

they give written direction to pay someone else.

14.4.5 Refunds will be paid in the same currency in which the fees were paid unless it is impracticable to

do so.

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14.4.6 Provider default is covered by the provisions of the ESOS Act 2000 and the ESOS Regulations 2001

and Tuition Protection Services. If for any reason the College was unable to continue to offer a

course, a full refund of fees paid will be made within 14 days of the notification of course

cancellation. If the course had already commenced, a full refund of fees paid including for the

portion of the course already taught will be made within 14 days of notification of course

cancellation.

15. Complaints and Appeals Policy and Procedures The College’s Complaints and Appeals Policy is designed to provide a student with the opportunity to access

procedures to facilitate the resolution of a dispute or complaint. The internal complaints and appeals

processes are conciliatory and non-legal.

The College seeks to provide an appropriate response to complaints and grievances, one which promotes

fairness and respect, protects privacy and leads to improvements and confidence in the outcome.

These procedures will afford any person who may be negatively affected (as a result of a complaint or

grievance) the right to be heard and the right to an impartial decision.

Area of Concern Position to Which Complaint Should Be Initially Directed

English Language Support Head of Chinese and Asian Programs

Academic Support – Bellevue hill Year Coordinator, Head of Students, Head of Chinese and Asian

programs, head of department.

Academic – Glengarry Academic Coordinator, Director of Glengarry, Head of Senior

School, Head of Students

Academic – Preparatory School Teacher, Stage Coordinator, Assistant Head(s), Head of Prep

School

Pastoral Care and Counselling – Bellevue

Hill

Head of Counselling Services and the College Chaplain

Pastoral Care and Counselling –

Preparatory School

College Preparatory School Counsellor, College Chaplain

Pastoral – Bellevue Hill Year Coordinator, Housemaster, Head of Students, Head of

Chinese And Asian Programs

Pastoral – Glengarry Year Coordinator, Dorm Master, Pastoral Care Coordinator,

Housemaster, Head of Students

Pastoral – Preparatory College Teacher, Assistant Head(S) Of Campus, Head of Prep School

Student Behaviour – Bellevue Hill Head of Senior School, Senior Master, Head of Students,

Principal

Student Behaviour – Glengarry Dorm Master, Pastoral Care Coordinator, Director of Glengarry,

Head of Senior School, Head of Students, Principal

Student Behaviour – Preparatory School Teacher, Assistant Head(S) Of Campus, Head of Prep

Staff Issues – Bellevue Hill Head (s) of Campus, Principal

Staff Issues – Glengarry Director of Glengarry, Head of Middle Years, Principal

Staff Issues – Preparatory College Assistant Head(s) Of Campus, Head of Prep, Principal

Sport Master in Charge for Sport, Director of Sport Development

Co-Curricular Master in Charge for Co-Curricular, Director of Co-Curricular

Attendance/Admin Academic Administrator

Financial Matters Director of Finance, Accounts Manager

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Concerns from parents (or other care giver), staff or students may relate to:

• Any aspect of the service provided or not provided by the College.

• Behaviour or decisions of College Staff.

• Workplace practices, policies or procedures.

• College facilities or programs.

Concerns can be raised verbally or in writing and should be directed as per the table below:

The principles of procedural fairness, maintaining appropriate documentation and confidentiality will govern all

actions in dealing with complaints or grievances. With less serious concerns, parents, staff and students are

encouraged to make an attempt to resolve the situation prior to lodging a complaint.

Where appropriate, the concern, complaint or grievance should be directly raised with relevant staff members

with the aim of seeking resolution. Usually, the first listed person should be the initial contact. Others listed

may be involved at a later stage or may be contacted for more serious concerns.

All serious matters will be dealt with by the Principal and/or the heads of campuses.

Informal Complaints Resolution a) In the first instance, the College requests there is an attempt to informally resolve the issue through

mediation/informal resolution of the complaint.

b) Students should contact the key contact person from the listing above to attempt mediation or informal

resolution of the complaint.

c) If the matter cannot be resolved through mediation, the matter will be referred to the Principal or his

delegate who will instigate the College’s formal complaints and appeals handling procedure.

Formal Complaints Handling Procedures The processes associated with a formal grievance/complaint will be dealt with in confidence. Any complaints or

appeals are a matter between the parties concerned and those directly involved in the complaints handling

process.

Procedure • The student must notify the school in writing of the nature and details of any complaint or appeal.

• The formal grievance process will commence within ten working days of the lodgment of the complaint or

appeal with the Principal/other.

• Students may be accompanied and assisted by a support person at all relevant meetings. NB A Support

person would be a friend/teacher/relative not involved in the grievance. Lawyers and/or education agents

are not acceptable support persons at this stage of the complaints handling process.

• Once the Principal or his delegate has come to a decision regarding the complaint or appeal, the student

will be informed in writing of the outcome and the reasons for the outcome.

• If the grievance procedure finds in favour of the student, the College will immediately implement the

decision and any corrective and preventative action required.

Area of Concern Position to Which Complaint Should Be Initially Directed

Child Protection Issues Principal, Head of Campus

OH&S Chairman OH&S Committee, Director of Finance, Principal

Transport Transport Coordinator, Head of Campus

Visa And OSHC Manager of Admissions

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• The College will always seek to finalise grievance procedures as soon as is practicable.

Notes: • Where the internal complaints and appeals process is being accessed because the student has received

notice by the school that the school intends to report him/her for unsatisfactory course attendance,

unsatisfactory course progress or suspension or cancellation of enrolment, the student has 20 days from

the date of notification in which to lodge a written appeal.

• For the duration of an appeals process, the student is required to maintain enrolment and attendance at

all classes as normal

• Internal complaints and appeals processes are available to students at no cost.

• Nothing in the College’s dispute resolution processes negates the right of any overseas student to take

action under Australia’s consumer protection laws in the case of financial disputes or to pursue other legal

remedies.

• If a student is concerned about the actions of the College they may approach the State authority for

CRICOS Registration: NESA www.educationstandards.nsw.edu.au/wps/portal/nesa/regulation/cricos-

label/delivering-courses-to-overseas-students-cricos

External Appeals Process If the students wish to lodge an appeal or complain about the College, they can contact the Overseas Students

Ombudsman (OSO). The OSO offers a free and independent service for overseas students who have a

complaint or want to lodge an external appeal about a decision made by their private education or training

provider. See the OSO website www.oso.gov.au Email: overseas.students@ombudsman.gov.au.

Call: 1300 362 072* within Australia. Outside Australia call +61 2 6276 0111. Enquiries 9:00am to 5:00pm

Monday to Friday (AEDT)

Fax: 02 6276 0123 within Australia. Outside Australia +61 2 6276 0123.

Postal: GPO Box 442 Canberra ACT 260

or

If the complaints procedure does not find in favour of the student, or the student is dissatisfied with the result

of the complaints procedure – he will be informed of the external complaints and appeals process available to

them and any costs involved in such processes which are either minimal or at no cost.

The external body used by the College in the case of any external complaints and appeals processes is the NSW

Community Justice Centre http://www.cjc.justice.nsw.gov.au/.

16. The Scots College Privacy Policy 16.1 How We Use Your Personal Information This Privacy Policy details how we protect your privacy and how we comply with the requirements of the Privacy

Act and the 13 Australian Privacy Principles, as well as the requirements of the Health Records and Information

Privacy Act 2002 (NSW).

This policy also describes:

• who we collect information from

• the types of personal information collected and held by us

• how this information is collected and held

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• the purposes for which your personal information is collected, held, used and disclosed

• how you can gain access to your personal information and seek its correction

• how you may complain or inquire about our collection, handling, use or disclosure of your personal

information

• how that complaint or inquiry will be handled; and whether we are likely to disclose your personal

information to any overseas recipients.

Who Do We Collect Personal Information From? At The Scots College, we collect personal information from students, parents/carers, prospective

parents/carers, job applicants, staff, volunteers and others including alumni, contractors, visitors and others

that come into contact with the school.

It is noted that employee records are not covered by the Australian Privacy Principles or the Health Privacy

Principles where they relate to current or former employment relations between the school and the employee.

What Kinds of Personal Information Do We Collect? The kinds of personal information we collect is largely dependent upon whose information we are collecting and

why we are collecting it, however in general terms the school may collect:

Personal Information: Including names, addresses and other contact details including phone, mobile and email

contacts, dates of birth, next of kin details and other family relationships including relationships with Old Boys,

financial information, photographic images and attendance records, academic and sporting achievements.

Sensitive Information: (Particularly in relation to student and parent/carer records) including religious beliefs,

government identifiers, nationality, indigenous declarations, country of birth, languages spoken at home,

educational background, professional or union memberships, family court orders and criminal records.

Health Information: (Particularly in relation to student and parent/carer records), including medical records,

disabilities, immunization details, individual health care plans, counselling reports, nutrition and dietary

requirements, educational needs information including special educational needs or gifts such as speech

therapist, physiotherapist etc.

How Do We Collect Your Personal Information?How we collect personal information will largely be dependent upon whose information we are collecting. If it is

reasonable and practical to do so, we collect personal information directly from you.

Where possible the school has attempted to standardise the collection of personal information by using

specifically designed forms (e.g. an Enrolment Form or a Health Information Disclosure form). However, given

the nature of our operations, we often also receive personal information by email, letters, notes, over the

telephone, in face to face meetings, through financial transactions and through surveillance activities such as

the use of CCTV security cameras or email monitoring.

We may also collect personal information from other people (e.g. a personal reference) or independent sources

(e.g. a telephone directory), however we will only do so where it is not reasonable and practical to collect the

information from you directly.

In some cases, where the school requests personal information about a pupil or parent/carer, if the information

requested is not obtained, the school may not be able to carry out its functions, including continuing the

enrolment of the pupil.

Sometimes we may be provided with your personal information without having sought it through our normal

means of collection. We refer to this as "unsolicited information". Where we collect unsolicited information, we

will only hold, use and/or disclose that information if we could otherwise do so had we collected it by normal

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means. If that unsolicited information could not have been collected by normal means then we will destroy,

permanently delete or de-identify the information as appropriate.

How We Use Personal Information? We only use personal information that is reasonably necessary for one or more of our functions or activities (the

primary purpose) or for a related secondary purpose that would be reasonably expected by you, or to which you

have consented.

Our primary uses of personal information include but are not limited to:

• Providing education, pastoral care, extra-curricular and health services.

• Satisfying our legal obligations including our duty of care and child protection obligations.

• Keeping parents/carers informed as to school community matters through correspondence, newsletters

and magazines; marketing, promotional and fundraising activities.

• Supporting the activities of school associations such as TSC Old Boys Union; supporting the activities of

The Scots College Foundation.

• Supporting community based causes and activities, charities and other causes in connection with the

College’s functions or activities.

• Helping us to improve our day to day operations including training our staff, systems development,

developing new programs and services, undertaking planning, research and statistical analysis; school

administration including for insurance purposes, the employment of staff; the engagement of contractors

and volunteers.

• We only collect sensitive information reasonably necessary for one or more of these functions or activities,

if we have the consent of the individuals to whom the sensitive information relates, or if the collection is

necessary to lessen or prevent a serious threat to life, health or safety, or another permitted general

situation (such as locating a missing person) or permitted health situation (such as the collection of health

information to provide a health service) exists.

If we do not have the relevant consent and a permitted health situation or permitted general situation does not

exist, then we may still collect sensitive information provided it relates solely to individuals who have regular

contact with the school in connection with our activities. These individuals may include students,

parents/carers, volunteers, former students and other individuals with whom the school has regular contact in

relation to our activities.

We will only use or disclose sensitive information for a secondary purpose if you would reasonably expect us to

use or disclose the information and the secondary purpose is directly related to the primary purpose.

Storage and Security of Personal Information

We store personal information in a variety of formats including on databases, in hard copy files and on personal

devices including laptop computers, mobile phones, cameras and other recording devices.

The security of your personal information is of importance to us and we take all reasonable steps to protect the

personal information we hold about you from misuse, loss, unauthorised access, modification or disclosure.

These steps include:

• Restricting access to information on the school databases on a need to know basis with different levels of

security being allocated to staff based on their roles and responsibilities and security profile.

• Ensuring all staff are aware that they are not to reveal or share personal passwords.

• Ensuring where sensitive and health information is stored in hard copy files that these files are stored in

lockable filing cabinets in lockable rooms. Access to these records is restricted to staff on a need to know

basis.

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• Implementing physical security measures around the school buildings and grounds to prevent break-ins.

• Implementing ICT security systems, policies and procedures, designed to protect personal information

storage on our computer networks.

• Implementing human resources policies and procedures, such as email and internet usage, confidentiality

and document security policies, designed to ensure that staff follow correct protocols when handling

personal information.

• Undertaking due diligence with respect to third party service providers who may have access to personal

information, including cloud service providers, to ensure as far as practicable that they are compliant with

the Australian Privacy Principles or a similar privacy regime.

Personal information we hold that is no longer needed is destroyed in a secure manner, deleted or de-identified

as appropriate.

Our website may contain links to other websites. We do not share your personal information with those

websites and we are not responsible for their privacy practices. Please check their privacy policies.

When We Disclose Personal Information

We only use personal information for the purposes for which it was given to us, or for purposes which are

related (or directly related in the case of sensitive information) to one or more of our functions or activities. We

may disclose your personal information, including sensitive information, to government agencies, other

parents/carers, other schools, recipients of school publications, visiting teachers, counsellors and coaches, our

service providers, medical practitioners, agents, contractors, business partners and other recipients from time

to time, only if one or more of the following apply:

• you have consented,

• you would reasonably expect us to use or disclose your personal information in this way –we are

authorised or required to do so by law,

• disclosure will lessen or prevent a serious threat to the life, health or safety of an individual or to public

safety,

• where another permitted general situation or permitted health situation exception applies,

• disclosure is reasonably necessary for a law enforcement related activity. Personal Information of Students The Privacy Act does not differentiate between adults and children and does not specify an age after which

individuals can make their own decisions with respect to their personal information.

At The Scots College, we take a common sense approach to dealing with a student's personal information and

generally will refer any requests for personal information to a student's parents/carers. We will treat notices

provided to parents/carers as notices provided to students and we will treat consents provided by

parents/carers as consents provided by a student.

We are however cognisant of the fact that children do have rights under the Privacy Act, and that in certain

circumstances (especially when dealing with older students and especially when dealing with sensitive

information), it will be appropriate to seek and obtain consents directly from students. We also acknowledge

that there may be occasions where a student may give or withhold consent with respect to the use of their

personal information independently from their parents/carers.

There may also be occasions where parents/carers are denied access to information with respect to their

children, because to provide such information would have an unreasonable impact on the privacy of others, or

result in a breach of the school's duty of care to the student.

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Disclosure of Personal Information to Overseas Recipients

We may disclose personal information about an individual to overseas recipients in certain circumstances, such

as when we are organising an overseas excursion, facilitating a student exchange, or storing information with a

‘cloud service provider’ which stores data outside of Australia. We will however take all reasonable steps not to

disclose an individual's personal information to overseas recipients unless:

• We have the individual's consent (which may be implied), or

• We have satisfied ourselves that the overseas recipient is compliant with the Australian Privacy Principles,

or a similar privacy regime, or

• We form the opinion that the disclosure will lessen or prevent a serious threat to the life, health or safety of

an individual or to public safety, or

• We are taking appropriate action in relation to suspected unlawful activity or serious misconduct. How We Ensure the Quality of Your Personal Information We take all reasonable steps to ensure the personal information we hold, use and disclose is accurate,

complete and up to date. These steps include ensuring that the personal information is accurate, complete and

up to date at the time of collection and when using or disclosing the personal information. On an ongoing basis,

we maintain and update personal information when we are advised by individuals or when we become aware

through other means that their personal information has changed.

Please contact us if any of the details you have provided change. You should also contact us if you believe that

the information we have about you is not accurate, complete or up to date.

How to Gain Access to Your Personal Information We Hold

You may request access to the personal information we hold about you, or request that we change the personal

information, by contacting us.

If we do not agree to provide you with access, or to amend your personal information as requested, you will be

notified accordingly. Where appropriate we will provide you with the reason/s for our decision. If the rejection

relates to a request to change your personal information you may make a statement about the requested

change and we will attach this to your record.

We may charge a fee to cover the cost of verifying your request and locating, retrieving, reviewing, copying and

supplying any material requested. Additionally, that fee will be communicated to you as soon as reasonably

possible after it has been determined.

Privacy Complaints

If you wish to make a complaint about a breach by us of the Australian Privacy Principles or the Health Privacy

Principles you may do so by providing your written complaint by email, letter, facsimile or by personal delivery

to any one of our contact details as noted below. You may also make a complaint verbally.

We will respond to your complaint within a reasonable time (usually no longer than 30 days) and we may seek

further information from you in order to provide a full and complete response.

Your complaint may also be taken to the Office of the Australian Information Commissioner.

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How to Contact Us YoucancontactusaboutthisPolicyoraboutyourpersonalinformation.

Forparent/carers,student,OldBoyandotherexternalenquiries,pleasecontact:

Email: admissions@tsc.nsw.edu.au

Phone: +61 2 9391 7600 Fax: +61 2 9327 6947

Write to: The Privacy Officer (external), Locked Bag 5001, Bellevue Hill NSW 2023.

For staff, contractor, volunteer and other internal enquiries please contact:

Email: staffservices@tsc.nsw.edu.au

Phone: +61 2 9391 7600 Fax: +61 2 9327 6947

Write to: The Privacy Officer (internal), Locked Bag 5001, Bellevue Hill NSW 2023.

If practical, you can contact us anonymously (i.e. without identifying yourself) or by using a pseudonym.

However, if you choose not to identify yourself, we may not be able to give you the information or provide the

assistance you might otherwise receive if it is not practical to do so.

Changes to our privacy and information handling practices

This Privacy Policy is subject to change at any time.

Please check our Privacy Policy on our website (www.tsc.nsw.edu.au) regularly for any changes.

17. Counselling The College provides counselling support to students through the services of three Educational Psychologists.

Services provided to students may include personal counselling, academic and cognitive assessment, goal

setting and behaviour management. The College has a referral arrangement in place with a clinical

psychologise for more on-going or extensive care. Services provided by external psychologists are at the

expense of the parents. Car providers of the student concerned.

Appendices

Australian Government – Australian Education Overseas The ESOS Framework – Providing Quality Education and Protecting Your Rights The Australian Government wants overseas students in Australia to have a safe, enjoyable and rewarding place

to study. Australia’s laws promote quality education and consumer protection for overseas students. These

laws are known as the ESOS framework and they include the Education Services for Overseas (ESOS) Act 2000

and the National Code 2007.

Protection for Overseas Students As an overseas student on a student visa, you must study with an education provider and in a course that can

be found on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) at

http://cricos.deewr.gov.au. CRICOS registration guarantees that the course and the education provider at

which you study meet the high standards necessary for overseas students. Please check carefully that the

details of your course including its location match the information on CRICOS.

Your Rights The ESOS framework protects your rights, including:

• Your right to receive, before enrolling, current and accurate information about the courses, fees, modes of

study and other information from your provider and your provider’s agent. If you are under 18 years of age,

to ensure your safety, you will be granted a visa only if there are arrangements in place for your

accommodation, support and welfare.

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• Your right to sign a written agreement with your provider before or as you pay fees, setting out the services

to be provided, fees payable and information about refunds of course money. You should keep a copy of

your written agreement.

• your right to get the education you paid for. The ESOS framework includes consumer protection that will

allow you to receive a refund or to be placed in another course if your provider is unable to teach your

course.

The ESOS framework sets out the standards Australian education providers offering education services to

overseas students must obey. These standards cover a range of information you have a right to know and

services that must be offered, including:

• orientation and access to support services to help you study and adjust to life in Australia

• who the contact officer or officers is for overseas students

• if you can apply for course credit

• when your enrolment can be deferred, suspended or cancelled

• what your provider’s requirements are for satisfactory progress in the courses you study and what support

is available if you are not progressing well

• if attendance will be monitored for your course, and

• a complaints and appeals process.

One of the standards does not allow another education provider to enrol a student who wants to transfer to another course, but has not completed six months of the final course of study you plan to undertake in Australia. If you want to transfer beforehand you need your provider’s permission.

If you are under 18 years of age, to ensure your safety, you will be granted a visa only if there are arrangements

in place for your accommodation, support and welfare.

Your Responsibilities As an overseas student on a student visa, you have responsibilities to:

• satisfy your student visa conditions

• maintain your Overseas Student Health Cover (OSHC) for the period of your stay

• meet the terms of the written agreement with your education provider

• inform your provider if you change your address

• maintain satisfactory course progress

• if attendance is recorded for your course, follow your provider’s attendance policy, and

• if you are under 18, maintain your approved accommodation, support and general welfare arrangements.

Contact Details Who? Why? How?

Your provider For policies and procedures that

affect you.

• Speak with your provider.

• Go to your provider’s website.

Department of Education

And Training

For your ESOS rights and

Responsibilities.

• www.internationaleducation.gov.au

• ESOS Helpline: +61 2 6240 5069

• Email: esosmailbox@dest.gov.au

Department of Immigration

and Boarder Protection (DIBP)

For visa matters. • www.immi.gov.au

• Phone 131 881 in Australia

• Contact the DIBP office in your

country.

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The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students

The National Code is a set of nationally consistent standards that governs the protection of overseas students

and delivery of courses to those students by providers registered on CRICOS – the Commonwealth Register of

Institutions and Courses for Overseas Students. Only CRICOS courses can be offered to international students

studying in Australia on a student visa.

Its Place in the ESOS Framework

The National Code is established under the Education Services for Overseas Students (ESOS) Act 2000. To

become CRICOS-registered a provider must demonstrate that it complies with the requirements of the National

Code. The National Code is a legislative instrument. It is legally enforceable and breaches of the National Code

by providers can result in enforcement action under the ESOS Act. This action can include the imposition of

conditions on registration or suspension or cancellation of registration. This includes conditions on

registration, suspension or cancellation of registration.

The National Code complements existing national quality assurance frameworks in education and training

including the Australian Quality Training Framework (for registered vocational education and training providers

offering these courses) and the National Protocols for Higher Education Approval Processes (for institutions

offering higher education qualifications).

Why It Was Changed in 2007

An independent evaluation of the ESOS legislation in 2005 and subsequent consultation with States and

Territories and representatives of industry and student bodies led to the National Code being substantially

revised. The National Code 2007 came into force on 1 July 2007.

Students now have more flexible study options and are served by a stronger appeals and complaints process.

Education providers have more autonomy to manage a student’s enrolment and monitor their progress.

National Code 2007: http://bit.ly/2zdr1pl

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Overview of Orientation Program

Student Name: Year Group: House: Arrival Date: Prior to Entry: ¨ All school uniform requirements

¨ Overseas Healthcare Cover (OSHC)

¨ Subject Selection and Textbooks

¨ Arrival arrangements confirmed with the College

¨ Telephone contacts – both for office and after hours’ emergency contact

Week 1 Checklist ¨ Subject selections have been confirmed

¨ Sport and Co-curricular options have been discussed

¨ Student Timetable has been generated.

Orientation and School Tour New Student Induction Day (where student commences in Term 1). Orientation and

School Tour prior to commencement in any other Term.

Student and Guardian (where applicable) have been introduced to: ¨ Mr John Zhang – Head of Chinese and Asian Programs

¨ Tutor – International Students

¨ Stage Coordinator in Junior School or Head of Senior School and Head Students in Senior School

¨ Class Teacher in Junior School/Year Coordinator in the Senior School

¨ Student Buddy for Week 1

Student has received: ¨ College supplied personal Computer and has attended relevant Orientation session

either with his parent or Australian guardian.

¨ Student Diary

¨ Boarder’s Handbook

¨ Overseas Student Handbook

¨ IT access password and username

¨ Personal Locker for school books, computer etc.

¨ Mobile phone use or how to use pay phone

¨ Mail arrangements – sending and receiving letters/parcels

¨ Emergency contact numbers of relevant staff members

¨ Seeking assistance and reporting any incident or allegation involving actual or alleged sexual, physical

or other abuse

¨ Emergency number for fire, police and ambulance is 000 in Australia

¨ Boarding House contact number

¨ Boarding House Leave arrangements

¨ Security of possessions both around the school and in the Boarding House.

¨ Location and availability of the College Clinic and College (Uniform) Shop

¨ All school uniform requirements

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¨ How get to and from school if not a boarder

¨ Bank account (if appropriate)

¨ Personal Safety Advice.

Student has received information about: ¨ Overseas Student Health Care arrangements

¨ Complaints and Appeals Processes

¨ Student support services – particularly after hours tutoring arrangements

¨ Legal services available to students

¨ Student visa conditions relating to course progress and attendance

¨ Grounds for stages, suspension or cancellation of enrolment.

Other information/activities: ¨ Information about Cultural Awareness/Culture Shock/Adjusting to life in a new environment

¨ Orientation to local area – shops, recreational areas, etc

¨ Public Transport in the local area.

Student interviews to check adjustment: ¨ End of Week 2 (with follow up contact with Guardian)

¨ End of Week 4

¨ End of Week 6

¨ End of Week 8

¨ End of Week 12

Fees Schedule 2018

Tuition Fees Per Instalment Instalments per year Per Annum

Transition Cubs 2 days – Thursday and Friday 2,825 4 11,300

3 days – Monday to Wednesday 4,123 4 16,492

5 days – Monday to Friday 6,155 4 24,620Transition Lions 5,238 4 20,952Kindergarten 5,238 4 20,952Years 1 and 2 5,680 4 22,720Years 3 and 4 6,568 4 26,272

Years 5 and 6 7,295 4 29,180

Years 7 to 10 8,995 4 35,980Year 11 9,055 4 36,220Year 12 12,073 3 36,220

Boarding Fees

Years 6 to 8 4,685 4 18,740

Year 9 Day Boys – Glengarry 3,534 4 14,136

Years 9 to 11 6,621 4 26,484

Year 12 8,828 3 26,484

Casual Boarding Subject to availability Per night 160

Full Fee Paying Overseas Students – Charges in addition to Tuition Fees

Years K to 11 5,280 2 10,560

Year 12 Includes HSC Exam Fee 4,000 3 12,000

Enrolment Fees

Enrolment Registration Fee (includes GST)

To be sent with application (non refundable) 500

Entrance Fee * Payable on acceptance of an offer of a place at the College (non refundable)

5,000

* The Entrance Fee for a second child joining in the same calendar year is reduced to 50 percent and a third and subsequent child’s Entrance Fee is waived, provided that all boys commence in the same calendar year. Old Boys’ sons and grandsons are entitled to a discount of 50 percent on the Entrance Fee, noting there is no discount offered on the Enrolment Registration Fee.

All amounts are expressed in Australian dollars.

Fee PaymentFee statements will be rendered approximately two weeks prior to the start of term for fees and ‘other charges’, except for Term 1, which will be rendered in December of the prior year. There are a number of fee payment options now offered by the College Council as follows noting the payment option selected at the commencement of the year must be committed to for the full year.1. By Term – Fees are due and payable in full by the first day of

each term, unless otherwise indicated on the Fee Statement. Due first day of term

Term 1 – T-12 Tuesday 30 January 2018Term 2 – T-12 Tuesday 1 May 2018Term 3 – T-12 Tuesday 24 July 2018Term 4 – T-11 Tuesday 16 October 2018

2. By Ten Monthly Instalments – Fees are debited from nominated cheque/savings account or credit card* with any ‘other charges’ added to the first direct debit instalment to be deducted in each new term due and payable on the 15th of each month from February to November. Full fee paying overseas families are ineligible to participate in this option. Instalment payments can only be paid via Direct Debit.

3. In Advance – Fees may be paid up to 2 years in advance noting the due date for 2019 fees paid in advance is Friday 29 June 2018. Please contact the Accounts Manager for details.

4. Overseas Students – Fees are due and payable in full in advance of the semester commencing (two terms) with ‘other charges’ payable each term. Full fee paying overseas students enrolled in boarding are to remain in boarding for the duration of their studies.

GlengarryBoarding fees for day boys at Glengarry in Year 9 are spread over four terms# and are payable for all boys. No allowances or discounts apply to these boarding fees.

Method of PaymentCheque Payable to The Scots College.BPay Through your bank, you can pay your account by

Bpay, details per Fee Statement.Online Fee payments can be paid online at

www.tsc.nsw.edu.au/online payments Direct Debit The Direct Debit Request Form must be completed

and returned to the Finance Office no later than Friday 12 January 2018. Note that monthly instalment can only be paid via Direct Debit.

Direct Deposit Refer to the Business Office for BSB and account details.

Payment TermsWhere fees are being paid by term and are not paid by the due date and there is no approved written arrangement for payment, an admin-istration charge of $250 per month will be charged until such a time as the account is brought up to date or enrolment terminated due to non payment of fees. Fees not paid by the due date may be subject to external collection and/or legal proceeding and any costs incurred in this process will also be billed to families. When fees are one (1) term or more in arrears and there is no approved alternative arrangement for payment, enrolment will be suspended and may be terminated. Students may not attend tours or similar where fees are overdue.Please note that a $25 charge will be made for any cheque or Direct Debit that is dishonoured. Direct Debits that dishonour three times will be automatically cancelled from this payment option and reverted to payment by term.

Other Fees and Sundry ChargesFees do not include other fees and charges, itemised on statements rendered, such as: • IT Infrastructure, laptop and iPad charge (Years K-12)*.• Year 9 Glengarry transport.• Elective external tuition courses.• Extracurricular activities – Music, Pipes and Drums etc.• Camps.• Student accident insurance#, noting parents should always seek

independent advice to ensure the cover is adequate for their needs.

The Old Boys’ UnionYear 12 OBU Life Membership is $450 and is billed with Term 1 fees.

The Scots Parents’ AssociationAnnual membership is $60 per family per year and is charged with Term 1 fees.

Building FundBuilding programs of the College rely to a considerable extent on money raised through voluntary contributions to The Scots College Building Fund. An opportunity to make an income tax deductible donation is provided with each term’s statement of account.

DiscountsSibling DiscountWhere brothers attend the College at the same time, tuition and boarding fees of the second brother will be reduced by 5 percent, by 10 percent for the third brother and by 15 percent for a fourth and subsequent brothers. The allowances do not apply to fees already reduced by scholarships, bursaries or other remission arrangements.Scholarships and Bursaries Tuition and Boarding fees may be remitted by award of either a bursary or scholarship for all or part of the applicable fees.• Scholarships are awarded annually by competitive examination

and interview and are subject to performance and other conditions.

• Bursaries are subject to means testing and interview.• For further details contact the Manager of Admissions at

(+612) 9391 7600 or visit the College website tsc.nsw.edu.au/scholarships or email enrolments@tsc.nsw.edu.au.

Note that all scholarship and bursary awards are for tuition and/or boarding fees only; all other charges incurred are payable on the same basis as fees and no discounts are applicable, in the absence of written arrangements to the contrary. Continued availability of bursaries discounts and scholarships is subject to fee payments being made by due date.

Goods and Services Tax (GST)Educational expenses including tuition are generally exempt from GST. The College reserves the right to charge GST for goods and services provided where exemptions do not apply.

WithdrawalAt least one term’s notice in writing must be given to the Principal before the voluntary removal of a student or change of status from boarder to day boy. If this notice is not given, one term’s fees will be charged in lieu of notice.*use of credit cards for payments incurs a 1.0 percent surcharge.# for instalment payments these are included in the calculated monthly amount.All remissions and fee policies are subject to continuing Council approval and review.Enquiries regarding fees or accounts should be directed to the Business Office (fees@tsc.nsw.edu.au).

The Scots College, Bellevue Hill NSW 2023 | T: (+612) 9391 7600 | E: reception@tsc.nsw.edu.au | W: tsc.nsw.edu.au

ABN: 86 438 712 994 CRICOS Provider Code: 02287G Name: The Presbyterian Church (New South Wales) Property Trust