2018 transformation summit · 2018-05-17 · contact avinash vashistha chairman & ceo...

© 2018 Copyright Tholons. All rights reserved.

Intelligent Enterprise

Platform Revolution

Intelligent Automation

Digital Physical

Blur

Architecting Resilience

Digital Trust

Active Defense

2018 Transformation Summit

Super Cities

Digital Nations

Tholons Inc.

Consulting | Digital | Capital

2 © 2018 Copyright Tholons Inc. All rights reserved.

Digital is transforming the way business is done

4 of the 5 top global brands are

digital at the core (Apple, Google,

IBM & Microsoft)

80% of consumers are more

likely to recommend a brand that

offers a simpler experience

Amazon and eBay are the only

pure retailers on the list of the

top 100 brands

Blogs, Social Media, Reviews

and WoM are increasing their

influence on consumer trust

(5-10X more than TV/Radio Ads)

98% of consumers move

sequentially between screens &

devices to complete a task


Key Technology & Business Trends (Workforce & Disruptors)

Cloud Business

of

Apps

Create Digital

Network at Scale

Internet

of

Me

Design for Analytics to Get the “Right” Data

Take Advantage of Data “Velocity”

Data Supply Chain

Intelligent Enterprise

Platform Revolution

Intelligent Automation

Digital Physical

Blur

Liquid

Workforces

Workforce

Reimagined

From

Workforce to

Crowd Source

Architecting Resilience

Digital Trust

Active Defens

e


Global Digital / IT-BPM Spend and Opportunities

Global IT-BPM Spend (US$ Billion)

and Sector Share

45%

30%

18%

8%

Hardware

IT Services

Packaged Software

BPM

0% 10% 20% 30% 40% 50%

2275 2400 2550

2700 2860

0

500

1000

1500

2000

2500

3000

3500

2014 2015 2016 2017 2018(e)

Investments on Digital Technology & Opportunity

5

6

7

8

9

10

11

13

31

0 5 10 15 20 25 30 35

Energy & Utilities

Public Sector

Travel & Transport

Electronics & Hi-Tech

Manufacturing

Healthcare

Telecom & Media

Retail & CPG

BFSI

DIGITAL OPPORTUNITY

IOT

Investments on Digital

Prospective

Investments on Digital

by Region

Digital Across

Industry


Global Digital Spending & Opportunities

3.7

2.5

2.5

2.7

3

Customer Experience

Asset Utilization

Employee Productivity

Supply Chain Logistics

Innovation

Digital Opens up Trillion Dollar Opportunity - Industries will be

disrupted to the amount of US$14.4 Trillion (2013 - 2022)

This is the combination of increased revenues and lower costs that is created or will

migrate among companies and industries from 2013 to 2022, due to Digital Technologies

Almost half the Fortune 500

companies will be based in

growth market

Resource scarcity will drive

innovation as companies are forced to do so

About 260 million jobs will be

augmented by technology

Globally there is a demand for Digital Skills

and Talent and Digital Services

Enterprises across world are actively adopting digital strategies

Increased share of unassisted

work managed by software robots


Global location trends over the years (2006 – 2017)

Tracking the World’s Outsourcing Destinations

2009

Regional

Centers of

Excellence

2010

Top 100

Outsourcing

Destinations

2012

Growth of

Emerging

Cities

2013

Growth of Tier

I and Tier II

Cities

2014

Regional

Approach to

Outsourcing

Cities

2015

Top 100

Business

Operations

Destination

2016

Top 100 IT /

BPM

Destination

2017

Top Digital

Nations &

Super Cities


Tholons Ranking Parameters for SUPER CITIES

Talent, Skills & Quality Cost Infrastructure Business Catalyst Risk & Quality of Life

• Population

• Technical Graduates

• Non-Technical Graduates

• Employed in IT/BPO Sector

• IT/BPO Providers

• Ease of Doing Business

• IT/BPO Salary

• Real Estate

• Bandwidth

• Airport Connectivity

• Leased Line Providers

• Mass Transportation System

• Quality Educational Institutes & Hospitals

• Class-A & Tech Parks

• Political Risk

• Social Risk

• Natural Risk

• Commercial Risk

Digital Skills and Scale Digital Credentials Business Attractiveness

• Mobile & Internet Users

• Digital Evolution

• Digital Talent

• High Tech Patent Grants

• RPA Providers

• Business Agility

• Use of Digital Technology

• Investment in Digital Assets

• Open Innovation Ecosystem

• Startups & Diversity

• Policies & Incentives

• Unicorns

• Digital Competitiveness

• Cyber Security

DIGITAL

TRADITIONAL IT-BPO


Super Cities of the World – Potential Digital Leaders

TOP 25 DIGITALLY COMPETITIVE CITIES

Singapore

San Francisco

New York

London

Seoul

Toronto

San Antonio, TX

Boston

Los Angeles

Copenhagen

Warsaw

St. Louis

Chicago

Birmingham

Washington

Bangalore

Stockholm

Belfast

Philadelphia

Austin

Seattle

Berlin

Amsterdam

Dallas


Where should Cebu Focus…

8.80

9.48

9.26

8.03

7.14

8.12

6.95

7.20

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00 10.00

Talent Skills & Quality

Business Catalyst

Cost

Infrastructure

Risk & Quality of Life

Digital Skills & Scale

Digital Attractiveness

Digital Credentials

6.0

8.0

6.8

5.5

3.8

4.6

4.8

3.5

Low Score

High Score

Cebu Score


Recommendations for Cebu

Future Job Opportunities & Trends

Skilling / Up-Skilling /

Re-Skilling

Domestic Industry and Adoption of Technology

Branding

Reshape Business/ Operations through Digital

Transformation

New Generation Service Providers

Set up Innovation Center


Skilling / Up-skilling / Re-skilling

TALENT

• Subject Matter Expert

• Hybrid Professionals (Domain, Tech, Softskills)

JOB ROLES

• Cyber Security

• Mobile App Development

• New User Interfaces

• Social Media

• Data Scientist

• Platform Engineering

SKILLS

• Big Data Analytics

• RPA

• Mobile App Testing

• Cloud

• Cyber-security Services

• IoT

• Service Delivery Automation

• Robotics

• AI

• Machine Learning

• NLP

• Blockchain

• Cognitive Analysis

• UI and Markup

• SMAC

• Digital Marketing

• Data Science

SUBJECT MATTER EXPERT

• Graphic Designers

• Humanities & Sociology

• Security

• Finance & Payments

STRUCTURE

• Traditional Classroom

• Mobile Apps / Web

• MOOCs

• Seminars / Workshops

• Hackathons

• Gamification

• Collaborative Learning

LEARNING SYSTEM

• E-Learning Platforms

• In-house Expertise

• Peer Learning

• Innovation Centres

• Labs

• Mentorship Programs

• Training Partners

New Entrants | Mid & Sr Management | CXOs | Specialists

LEARNING & DEVELOPMENT FRAMEWORK



BFSI Retail Healthcare Manufacturing Electronics, Media &

Hi-Tech

Travel & Transport Energy & Utilities

AI & Automation Artificial Intelligence Interoperability using

Blockchain

Digital Twin Technology Enhanced Cloud

Adoption

Drones for Critical

Delivery

Analytics for

Operational Decisions

Cloud Virtual Retail IoT Enabled Care

Management

Servitization Robotics & Automation Disruptive Customer

Engagement

IT/OT Convergence

Big Data & Analytics Chatbots Mobility for Patient

Engagement

Edge Computing in

IoT

Adoption of AR/VR AI for Customer

Service

IoT Ecosystem

Blockchain Smart Beacons AI for Early disease

prediction / detection

AR/VR Assisted Critical

Maintenance

As-a-Service Model

Connected Ecosystem Healthtech &

Telemedicine

BACK OFFICE

RPA

SaaS

Analytics

CORE OPERATIONS

IoT

Big Data Analytics

Mobility

FRONT OFFICE

Cognitive & AI

Mobility

Big Data

Digital Technology Adoption Across Functions


Branding

Marketing & Promotions

Public & Media

Relations

Digital Marketing

Marketing Collaterals

Events & Trade Shows

Research

Articles

Newsletters

Website

Social Media Promotion

SEO Brochure

E-mail Banners

Envelops & Folders

PPT & Doc Template

Audio Visual Presentation

Desktop / Laptop Wallpapers

Industry Events & Summits

Event Participation


Future Job Opportunities and Trend

TECHNOLOGY

• Cloud Architect

• Digital Anthropologist

• Scrum Master

• Machine Learning

Scientist

• Chief Data Office

• Data Scientist

• Robotic Specialist

• Data Protection Officer

• Traffic Manager

• Mobile Development

• Data Visualization

• Data Engineer

• Virtual Reality Design

• Platform Developer

Nuero Implant Technician

• Cyber Security Analyst

NETWORK / WEB

• Industrial Network

Engineer

• Project Manager

• Web Master

• Network Programmer

• Designer

• Web Integrator

• Developer

• SEO Manager

• Web Services

COMMERCIAL

• E- Business Manager

• Account Manager

• Product Manager

• Business Developer

• Fraud Manager

• Professional Triber

MARKETING

• Marketing Professional

• Digital Copy writers

• Media Acquisition Manager

• UI Designer

• Digital Planner

FACILITATION

• Business Transformation

Practitioner

• Customer Makers

• Service Innovation Thinker

• Editorial Manager

• Content Curator

• Chief Listening Officer

• Community Manager

Changing International Client Requirements

Predictive

Analytics

Robotic Process

Automation

Cloud Industry

Platform

NLP for

Unstructured Data

Prescriptive

Analytics

Machine

Learning



PEOPLE & PROCESS TECHNOLOGY ECOSYSTEM

Rebranding / Restructuring Intelligent Tooling Technology Partners

Digital Talent Acquisition IoT, AI, Cognitive, RPA,

Blockchain… Innovation Platform for Startups

Diverse Workforce Development Interactive & Design University Partnerships

Training & Development Liquid, Intelligent & Connected

Apps Digital Workshop & Hackathons


Open Innovation Ecosystem

Client

Critical mass of

marque service

providers and

corporations

with connect at

the CXO level

Startup Portfolio

Critical mass

of high quality

B2B start-ups

will help build

solutions and

enable digital

transformation

Strategy/ Mentors

Provide

Strategy and

Consulting to

start-ups and

client to align

solution and

digital

transfor-

mation

SI / Digital Partner

A Systems

Integration /

Digital Partner

to implement,

scale and

maintain large

client

enterprise

solutions

Funding

Strategic

partnership and

investment in

innovative

companies

Open Innovation Platform


Way forward for Cebu as Top 10 Super Cities

Future Job Opportunities & Trends

Skilling / Up-Skilling /

Re-Skilling


Branding

Reshape Business/ Operations through Digital

Transformation


Set up Innovation Center

Contact

Avinash Vashistha Chairman & CEO

[email protected]

[email protected]

M: +1-646-250-3828

North America

Suite 205, 46 W. Julian Street

San Jose, CA 95110

415 Madison Avenue, 14th Floor

New York, NY 10017

USA

Europe

2505 The Landmark West Tower

22 Marsh Wall, London

E14 9AL

United kingdom

India

346, 17th Cross

HIG / Dollars Colony

Bangalore 560 094

Singapore

120, Lower Delta Road

#05-14, Cendex Centre

Singapore 169 208

Philippines

Unit 803, Richmonde Plaza

21 San Miguel Avenue, Ortigas Center,

Pasig City 1600,

Metro Manila,

Philippines

South America

Luis Bonavita 1294 Of. 216

11300 Montevideo

Uruguay

mailto:[email protected]



2018 transformation summit · 2018-05-17 · contact avinash vashistha chairman & ceo...

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