2019 philanthropy forum3 thursday at wilkes university 7:30 –8:30 a.m. registration and...

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2019 Philanthropy Forum October 9 at The Woodlands Inn October 10 at Wilkes University PROMOTING ETHICAL AND EFFECTIVE FUNDRAISING Presented by AFP NEPA Chapter, The Luzerne Foundation, and Wilkes University Sponsored by Bloomerang, GoalBusters, Dawe Consulting, Apogee Consulting, Independent Graphics, FundraiseUp, and Edwards+Strunk

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Page 1: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

2019 Philanthropy ForumOctober 9 at The Woodlands Inn

October 10 at Wilkes University

PROMOTING ETHICAL AND EFFECTIVE FUNDRAISING

Presented by AFP NEPA Chapter, The Luzerne Foundation, and Wilkes University

Sponsored by Bloomerang, GoalBusters, Dawe Consulting, Apogee Consulting, Independent Graphics, FundraiseUp, and Edwards+Strunk

Page 2: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

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NOTES

Page 3: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

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Thursday At Wilkes University7:30 – 8:30 a.m. Registration and Continental Breakfast with the Exhibitors

8:30 – 9:30 a.m. Welcome & Opening General Session

Steven Shattuck: Robots Make Bad Fundraisers: How nonprofits can maintain the heart in

the digital age

ROOM First Floor Lounge Miller Room Ballroom Savitz Lounge

9:30 – 10:30 a.m. Steps to Becoming a

Grant-ready

Organization

(Jo Miller)

10 Secrets to

Optimizing Your

Online Donation

Process

(Steven Shattuck)

Bloomerang

Board of Directors:

Fundraisers &

Friendraisers

(Stephanie Cory)

Planned Giving

Marketing 101

(Viken Mikaelian)

10:30-11:30 a.m. How to Get Donor

Visits and Knock

Them Out of the

Park

(Chad Barger, CFRE)

Diamonds in the

Rough – Finding

The Hidden Gems

In Your Donor

Database

(Steven Shattuck)

The Velvet Rope:

Creating Effective

Special Events

(Jim Anderson)

Quick Wins for

Increasing Web

Traffic/Online Giving

(Sal Salpietro)

Fundraise Up

11:30 a.m.– 12:15 p.m. Networking & Visit the Exhibitors

12:15 – 1:15 p.m. Lunch General Session (Ballroom)

James Anderson, CFRE – GoalBusters Consulting: “Fiercely Authentic: Staying True to Your

Personal Brand”

1:15-2:00 p.m. Networking Groups & Visit the Exhibitors

Exhibits Close at 2 p.m.

2:00-3:00 p.m. Major Gifts

Workshop

(Michelle

Gollapalli)

Becoming a Grant

Professional

(Jo Miller)

Using Social Media

for Good

(Jim Anderson)

The Board Means

Well (even when

they’re wrong!)

(Sal Salpietro)3:00-4:00 p.m. Closing General Session (Ballroom)

“Your Biggest Donor did/said …. WHAaATTT?”

Wednesday At The Woodlands Inn11:30 a.m. to

1:30 p.m.

Lunch & Networking

Presentation: Storytelling: Communicating your Mission with Infectious Passion

Jim Anderson

(Presidential Room)

1:30 p.m. Open Work Space

(Board Room)

Grant Professionals Forum

Jo Miller

Sponsored by

The Luzerne Foundation

(Marco Polo Room)

Grassroots Organization Institute

Stephanie Cory

Sponsored by The Luzerne Foundation

and Apogee Development Consulting

(Empire Room)

3:00 p.m. Senior Development

RoundtableSponsored by AFP NEPA

(Parlor C)

4:30 p.m.-6:00 p.m. Networking & Happy Hour

SCHEDULE AT A GLANCE

Page 4: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

Welcome to the 2019 Philanthropy Forum!

As we approach the “season of giving” just a few weeks, this year’s conference gives us the opportunity to reflect on the year to date, and prepare for the busiest season of the year for many. This year’s Philanthropy Forum includes workshops and classes to ensure you have the latest and best tools to succeed.

It’s also a good time to take inventory of your 2019 goals and recharge your professional batteries to achieve them. This year’s forum welcomes an impressive faculty of nonprofit industry experts ready to inspire you and give you the boost (kick?) you need to push for excellence.

We’re also excited to include in this year’s forum a group of vendors and sponsors whose commitment to philanthropy is proven over and over again by their support of AFP, charitable organizations here and around the world, and engagement in the form of contributions, expertise, and volunteerism.

We hope you’ll take away a long list of new (and refreshed) ideas, build relationships with your nonprofit colleagues, and open your mind to new ideas and approaches.

Finally, we hope you will join us for Philanthropy Day at The Radisson Lackawanna Station Hotel on Friday, November 22nd as we celebrate our region’s great love of humankind. More information can be found at http://afpnepa.org.

Warmest regards,

Patrice Persico, John Dawe, CNP, CFREChapter President Chair, Professional Advancement / Forum

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WELCOME

Presenter/Faculty Biographies, Session Handouts, and Additional Resources can be found at

http://conference.afpnepa.org

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WEDNESDAY SCHEDULE

Wednesday Schedule

All Wednesday Events are held at The Woodlands Inn, Wilkes-Barre

11:30 a.m. Registration & Networking

12:00 a.m. Lunch & Opening General Session Presidential Room

Storytelling: Communicating Your Mission with Infectious Passion (Jim Anderson, CFRE)

No one ever gave to an organization because of a Power Point presentation. So why do people contribute to a

cause? Because their passion for making a difference has been ignited! You can help ignite a donor's passion

for your cause through the fundamentals of storytelling. Whether you're telling the story through a grant

proposal, a video message, a radio announcement, or one-on-one, you can use storytelling structure to help

your donor see their role in making your mission a success.

1:30 p.m. Pre-Conference Workshops Empire Room

Grant Professionals Workshop (Jo Miller, GPC, President, Grant Professionals Assoc., Facilitator)

Whether you’re a seasoned grant professional fundraising for an established organization or an accidental

grantwriter seeking funding for a new project, there is always room to grow. Join this session for hands-on

evaluation of both your individual grantwriting skills and organizational grant readiness. Using a

developmental approach offers a broad spectrum of insight, ideas for growth, and understanding of the field.

Through this session you will identify opportunities for growth within your own professional development

and organizational grant readiness; deepen your understanding of continued learning opportunities; and get

inspired to generate ideas for continued growth. This workshop also will allow experienced grant

professionals to bring their expertise and challenges to the table for an afternoon of networking, best practices

discussion, tips, tricks, and tactics.

Grassroots Organization Workshop (Stephanie Cory, CFRE, Facilitator) Marco Polo Room

Is your organization struggling to find the necessary time and resources to raise funds to support your

mission? Whether you aren’t even sure where to start or you want to grow your program, this session is

designed for grassroots nonprofit organizations seeking to formalize their fundraising efforts and raise more

money. Learn how to develop the infrastructure necessary for successful, efficient fundraising. Learn the

importance of a development plan as well as how to create one and what policies and procedures you should

have in place to ensure ethical fundraising and compliance with applicable laws. Learn about the various

methods of fundraising and assess which are most practical for your organization. Gain clarity on what roles

your board, volunteers, and staff should play in fundraising. Determine what technology can support your

fundraising efforts.

3:00 p.m. Senior Development Roundtable Parlor C

This session is for senior/seasoned development professionals, serving in a leadership/executive role.

4:30 p.m. Networking Happy Hour (Woodlands Lounge & Deck (weather permitting))

Page 6: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

THURSDAY SCHEDULE

Thursday Schedule

All Thursday Events are held at the Frank & Dorothea Henry Student Center, Wilkes University Campus

7:30 a.m. Registration & Networking

8:30 a.m. Welcome & Opening General Session Ballroom

K1. Robots Make Bad Fundraisers: How Nonprofits Can Maintain the Heart in the Digital Age (Steven Shattuck)

In some ways, we’re in a golden age of fundraising. There have never been more ways to capture attention,

rally supporters, generate revenue, and measure fundraising performance than there are today. The

accessibility of this technology has also never been greater, even to the smallest charities. But with all the

software, tools, apps and intelligence available to us, why has fundraising performance stagnated? Has

technology actually gotten in the way of building a personal connection with our supporters? In this keynote

session, we’ll explore ways to apply time-tested principles of philanthropy to the modern technology available

to fundraisers — with the goal of keeping the donors we already have, inspiring new donors to give, and

maintaining the sanity of our team members.

9:30 a.m. Breakout Sessions – A

A1. Becoming a Grant-Ready Organization (Jo Miller) First Floor Lounge

Whether you’re a seasoned grant professional fundraising for an established organization or an accidental

grantwriter seeking funding for a new project, there is always room to grow. Join this session for hands-on

evaluation of both your individual grantwriting skills and organizational grant readiness. Using a

developmental approach offers a broad spectrum of insight, ideas for growth, and understanding of the field.

Through this session you will identify opportunities for growth within your own professional development

and organizational grant readiness; deepen your understanding of continued learning opportunities; and get

inspired to generate ideas for continued growth. (Content Note: This information will be part of the Grant

Professionals Pre-Conference. Pre-Conference attendees are advised to choose a different session.)

A2. Board of Directors as Fundraisers & Friendraisers (Stephanie Cory) Ballroom

One of the key responsibilities of a nonprofit board of directors is ensuring necessary resources—translation:

fundraising. Do your board members avert eye contact when their participation in fundraising comes up in a

meeting? Take the fear out of fundraising and friendraising for your board. Learn painless ways board

members can participate in all stages of fundraising—identification, cultivation, solicitation, and

stewardship—even if they’re terrified to make an ask. Your most introverted board member with few social

connections can become an active participant in your organization’s fundraising efforts when equipped with

the right tools. Leave this session with practical real-world strategies for effectively engaging your board in

raising funds and friends for your organization.

A3. Planned Giving Marketing 101 (Viken Mikaelian) Savitz Lounge

Your prospects should not have to learn another language to “get” planned giving. In a world where your

average prospect is inundated with over 3,500 marketing messages a day, the secret to getting your message

heard is to make it simple. Don’t just simplify. Oversimplify. In this session, you’ll how to talk with your

prospects about planned gifts in simple, everyday language. He’ll showcase real-world examples and give

punchy phrases and elevator pitches you can start using right away. He’ll tell you which simple gifts to pursue

first and how to start talking with donors.

Page 7: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

THURSDAY SCHEDULE

9:30 a.m. Breakout Sessions – A [Continued]

A4. 10 Steps to Optimizing Online Giving (Steven Shattuck) Miller Room

Donations made online is one of the fastest-growing gift channels. While it’s not yet a juggernaut, it is

significant enough to pay attention to. And if your online gift processes aren’t operating according to best

practices for user-experience and donor stewardship, you may be leaving a lot of money on the table. In this

session, we will examine 10 simple, research-backed fixes that any fundraiser can make to their online

donation process. You’ll leave with the confidence that your donation pages and forms can convert any visitor

into a donor – and retain that donor for years to come.

10:30 a.m. Breakout Sessions – B

B1. Diamonds in the Rough: Finding the Hidden Gems in Your Donor Database (Steven Shattuck) Miller RmLet’s face it: prospect research is difficult. Those who have mastered it are truly artists, but not every nonprofit has access to a dedicated professional. For those wearing multiple hats, wealth screening tools, social media, and good-old-fashioned Google searches can only get you so far. Even if you do find a rich stranger in your area, there’s no guarantee that they’ll drop a million bucks in your lap. In this session, we’ll explore prospect research strategies that build deeper, more meaningful relationships with donors. Participants will learn engagement strategies that enhance existing relationships, as well as uncover those with a propensity to give to your organization for the first time.

B2. The Velvet Rope: Creating Effective Special Events (Jim Anderson, CFRE) BallroomAre your donors and volunteers suffering from special event fatigue? What they may be looking for is an event that makes them feel special. Learn how to create the VIP experience for your donors, volunteers and sponsors, whether you are hosting a formal gala or a family picnic. This interactive session will cover how to align your special event with your mission; how to identify your target audience(s) and what motivates them to participate; how to implement creative ideas for making participants feel special; and how to objectively evaluate whether the event was a success.

B3. How to Get Donor Visits and Knock Them Out of the Park (Chad Barger, CFRE) First Floor Lounge

Join fundraising master trainer, Chad Barger, CFRE, for a session focused on figuring out who you should talk

to, getting the meeting, figuring out what questions to ask and following up afterward. Chad will walk you step

by step through the process he has successfully used for years as he works to raise support for a charity.

B4. Quick Wins for Increasing Web Traffic and Online Giving (Salvatore Salpietro) Savitz Lounge

Increasing web traffic is a major goal for any nonprofit. And it doesn’t have to be expensive or time-consuming.

I’ll share three simple ways to increase your web traffic and as a result, your online giving numbers. These

three things will cover Social Sharing, Online Giving Experience and SEO quick-wins.

11:30 a.m. Visit the Exhibits (Main Concourse)

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Page 8: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

THURSDAY SCHEDULE

12:15 p.m. Lunch & General Session

K2. Fiercely Authentic: Staying True to Your Personal Brand (Jim Anderson, CFRE) Ballroom

In today's 24/7 culture, you have unprecedented access to leaders through social media, text and in person

interactions. This also means that you are being highly scrutinized on a regular basis. Now, more than ever,

each one of us has a personal brand, online and offline, and how we use the tools available can shape how

we're perceived. In this talk, we'll explore the elements of your personal brand, how social media, traditional

channels and personal presence all impact your brand, and the power of being fiercely authentic.

1:15 p.m. Networking Groups & Visit The Exhibitors

Exhibits Close at 2 p.m.

2:00 p.m. Breakout Sessions – C

C1. Becoming a Grant Professional (Jo Miller) Miller Room

Do you work on grant applications, grant program design, and or grants management? Do you possess the

skills, competencies, and behaviors of a grant professional? If so, you are a grant professional! You may be the

Executive Director of a small nonprofit or a Program Manager of a government program, and you are a grant

professional. Whether you’ve decided to make grants your career or are an “accidental” grant writer, this

workshop will outline the Grant Professionals Association’s career pathways program, including professional

development, mentoring, etc.

C2. Major Gifts (Michelle Gollapalli) 1st Floor Lounge

Raise more money by receiving more major gifts. Consistent donors can become major donors when you

effectively implement the Eight-Step Major Gifts Management Cycle. Identify and utilize your own

communication strengths when meeting with donors to develop major gifts and increase your fundraising

success.

C3. The board means well (even when they’re wrong) (Salvatore Salpiertro) Savitz Lounge

Many grassroots organizations have to run everything by the board. Often they have opinions that may be

value, but sometimes they may be disconnected or misinformed. We’ll review a few tips to getting them on-

side. These include: Using data to help get decisions through, find ways where your desired outcome could

also raise their profile, and keeping them posted on results.

C4. Using Social Media for Good (Jim Anderson) Ballroom

Facebook, Twitter, Snapchat, Instagram, and many others grab our attention every day. So how do you harness

these networks to help your charitable cause? We will help you understand your audience to pick the right

platform to use; examine the social media communities available, and how to best cultivate your network;

discuss the ethical considerations of using social media in fundraising; show practical tools on how to manage

social media without it taking over your life; and demonstrate innovative ways to tell stories through social

media that deepen your relationships with your donors.

3:00 p.m. Closing General Session Ballroom

During our closing general sessions, our faculty will join together on-stage for a fun Q&A. We’ll also give away

several prizes including a free AFP year long membership – must be present to win.

4:00 p.m. Safe Travels!

Please complete the conference evaluation! ☺

Page 9: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

BREAKOUT SESSIONS (1:15 PM)

• Capital Campaigns (1st Floor Lounge)

• Small/Grassroots Organizations (1st Floor Restaurant Area)

• Annual Fund/Alumni Relations (2nd Floor Savitz Lounge)

• Online/Digital Managers (2nd Floor Lobby)

THANK YOU

The Luzerne FoundationPresenting Sponsor

luzfdn.org

Wilkes UniversityVenue Sponsor

wilkes.edu

Dawe Consulting, LLCManagement Sponsordaweconsulting.com

Fundraise UpMarketplace Sponsor

fundraiseup.com

BloomerangMarketplace Sponsor

bloomerang.co

Edwards + StrunkLunch Sponsor

edwardsstrunk.com

Dawesome DestinationsTravel Sponsor

Dawesomedestinations.com

Apogee ConsultingGrassroots Sponsorapogeedevco.com

GoalbustersHospitality Sponsor

goalbusters.net

The Café: An American Bistro & AmberdoniaHospitality Sponsor

AFP NEPA ChapterLeadership Sponsor

afpnepa.org

AFP MEMBERSHIP INFORMATION

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Starting with your 2020 Membership Renewal, All AFP NEPA Chapter Members will receive

a $30 voucher to attend an AFP Professional Advancement Program. Contact AFP

Membership Chair Joell Yarmel for more information at [email protected]

Page 10: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

AFP Chapter Board of Directors

Luncheon at The Radisson Lackawanna Station Hotel

Friday, November 22, 2019Register @ http://afpnepa.eventbrite.com

Recognizing…

Berkshire Asset Management - Outstanding Corporation

Marise Garofalo - Outstanding Fundraising Professional

AllOne Foundation & Charities - Outstanding Foundation

Andrew Kettel - Outstanding Volunteer Fundraiser

Mark DeStefano - Outstanding Philanthropist

Frank Bevevino - Lifetime Achievement Award

President: Patrice Persico,

AVP for Institutional Advancement, King's College

[email protected]

President Elect: Sandy Snyder

Grant Writer

Diocese of Scranton

[email protected]

Immediate Past President:

Lauren Pluskey McLain, MBA

AVP for Institutional Advancement, King’s College

[email protected]

Treasurer: Carol Maculloch, MBA, CFRE

Director of Planned Giving

The University of Scranton

[email protected]

Secretary: Alison Woody

Director of Competitive Grants, Geisinger

[email protected]

Chair, Professional Advancement/Programs:

John Dawe, MNA, CNP, CFRE

President Dawe Consulting, LLC

Associate, GoalBusters Consulting

[email protected]

Chair, Membership: Joell Yarmel

Director of Development, F.M. Kirby Center

[email protected]

Chair, Philanthropy Day: Mary Dolon

Grant Writer

[email protected]

Estella Parker-Killian

[email protected]

Amber Loomis

Chief Development Officer,

Family Service Association of NEPA

[email protected]

Jo Ann Verduce

Director of Development, St. Joseph’s Center

[email protected]

Mariellen Walsh

Director of Leadership Giving, Lackawanna College

[email protected]

Contact: AFP Chapter Administrator

[email protected]

www.afpnepa.org | facebook.com/afpnepa

Page 11: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

NOTES

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Page 12: 2019 Philanthropy Forum3 Thursday At Wilkes University 7:30 –8:30 a.m. Registration and Continental Breakfast with the Exhibitors 8:30 –9:30 a.m. Welcome & Opening General Session

HERE. WE. GO.

The world’s largest conference for fundraising professionals

returns to the east coast in 2020.Baltimore, Maryland—Charm City—awaits with more than 100 sector-shifting sessions

covering the most important topics in fundraising and countless ways to grow your

network.

Don’t miss out, register today and join the 3,500 strong at AFP ICON.

Let the AFP Northeastern PA Chapter Know If You’ll Attend!Limited chapter support may be available!

AFPFC.com