CAR

EER PATH

WAYSPDP Assesment

Know Your TalentsLeadership DevelopmentProScan to Placement (P2P)PDP Certi�cation

ART of Customer ServiceBetter Business CommunicationBetter Business WritingCommunication Skills for Business*Customer Service CountsEntrepreneurship and Small BusinessProject Management Fundamentals

Better Business CommunicationCommunication Skills for Business*Excellence in SupervisionGiving and Receiving CriicismHandling Con�ict and ConfrontationHow to Coach and E�ective TeamHow to Supervise PeopleManaging a Diverse MentoringWorkforceProject Management FundamentalsQuallity Focused SupervisionTeam Leadership

BUSINESS MANAGEMENT1

KNOW YOUR TALENTS

LEADERSHIP & MANAGEMENT

PROFESSIONAL DEVELOPMENT

* Coming 20201 Includes Microsoft O�ce (Word, Excel, Powerpoint, Access, Outlook)2 Includes Sales Support moc.yeknrael.www

Sales Support

Administrative Specialists

OFFICE SUPPORT1

OFFICE ADMINISTRATION

CUSTOMER SUPPORT

Accounting & Finances

ExcelAccessQuickBooksBetter Business CommunicationBusiness Ethics on the JobCommunication Skills for Business*Professional Email EtiquetteWorkplace Ethics

Virtual Assistant

O�ce Manager2

Better Business WritingBetter Business CommunicationCommunication Skills for Business*Entrepreneurship and Small BusinessWorking as a TeamART of Customer Service

Better Business CommunicationCommunication Skills for Business*Communication Skills for the WorkplaceCustomer Service CountsExcellence in SupervisionGiving & Receiving CriticismHandling Con�ict & ConfontationHow to Supervise PeopleMentoringProfessional Email Etiquette

Call Center2

Customer Service CountsHandling Con�ict and Confrontation

OFFICE INFORMATION SYSTEMS

Digital Literacy (IC3 GS5)Dealing with the Irate CustomerPreventing Sexual Harassment in the WorkplaceThe Business of Listening

Administrative Support

ART of Customer ServiceBetter Business CommunicationCommunication Skills for BusinessCommunication Skills for the WorkplaceCustomer Service CountsProfessional Emal EtiquetteProject Management FundamentalsWorkplace Etiquette

Computer Foundations: Windows 8Digital Literacy (IC3 GS5)Microsoft 365 Fundamentals*Microsft Dynamics Fundamentals*Microsft Teams*Modern Desktop Administrator*MTA Windows Operating System FundamentalsMTA Security FundamentalsPower Platform*

PROGRAMMING

VIDEO & GRAPHICS

Graphic Design Computer-Aided Design

Web Designer & Developer

MTA Fundamentals (Server, Networking, Security)CompTIA CoreCisco CCNA*

DreamweaverIntroduction to ProgrammingMTA Fundamentals (HTML, CSS, and JavaScript)Programming in HTML5 with JavaScript and CSSProgramming in C# SpecialistASP.NET

SYSTEM ADMINISTRATOR

Cisco Administrator Linux Administrator

MTA Fundamentals (OS, Networking, Security, Server)Azure Fundamentals*Azure Administrator*Azure Developer*Azure Security Engineer*

MTA Fundamentals (Server, Networking, Security)CompTIA Core (A+, Network+, Security+)CompTIA CySA+*EC-Council (Associate Level)EC-CouncilCISSP

MTA Fundamentals (Server, Networking, Security)CompTIA Core (A+, Network+, Security+)CompTIA Linux+

MTA Fundamentals (Server, Networking, Security)CompTIA Core (A+, Network+, Security+)CompTIA Linux+Windows Server MCSA

IT, DESIGN, & PROGRAMMING

Windows Server Administrator

App Developer

Introduction to ProgrammingMTA Software Development FundamentalsMTA PythonMTA JavaProgramming in C# SpecialistASP.NET

Video Production

Video Production 101Video Editing 101PremiereAfter E�ects*

Digital Literacy (IC3 GS5)Communication Skills for Business*ART of Customer ServiceCustomer Service CountsMTA Fundamentals (Server, Networking, Security)

CYBERSECURITYHELP DESK / TECHNICAL SUPPORT1

CLOUD ADMINISTRATOR

Microsoft AccessMTA Database FundamentalsAzure FundamentalsPower Platform Fundamentals*Azure Administrator*Azure Developer*Azure Security Engineer*

DATA ANALYSIS /ARTIFICIAL INTELLIGENCE

| 1.800.865.0165

PhotoshopAcrobatInDesignART of Customer ServiceCustomer Service CountsEntrepreneurship and Small BusinessExcellence in SupervisionProgressive Discipline and SuccessfulTerminationProject Management Fundamentals

PhotoshopIllustratorInDesignAnimate

AutoCADRevitInventor*