CAR
EER PATH
WAYSPDP Assesment
Know Your TalentsLeadership DevelopmentProScan to Placement (P2P)PDP Certi�cation
ART of Customer ServiceBetter Business CommunicationBetter Business WritingCommunication Skills for Business*Customer Service CountsEntrepreneurship and Small BusinessProject Management Fundamentals
Better Business CommunicationCommunication Skills for Business*Excellence in SupervisionGiving and Receiving CriicismHandling Con�ict and ConfrontationHow to Coach and E�ective TeamHow to Supervise PeopleManaging a Diverse MentoringWorkforceProject Management FundamentalsQuallity Focused SupervisionTeam Leadership
BUSINESS MANAGEMENT1
KNOW YOUR TALENTS
LEADERSHIP & MANAGEMENT
PROFESSIONAL DEVELOPMENT
* Coming 20201 Includes Microsoft O�ce (Word, Excel, Powerpoint, Access, Outlook)2 Includes Sales Support moc.yeknrael.www
Sales Support
Administrative Specialists
OFFICE SUPPORT1
OFFICE ADMINISTRATION
CUSTOMER SUPPORT
Accounting & Finances
ExcelAccessQuickBooksBetter Business CommunicationBusiness Ethics on the JobCommunication Skills for Business*Professional Email EtiquetteWorkplace Ethics
Virtual Assistant
O�ce Manager2
Better Business WritingBetter Business CommunicationCommunication Skills for Business*Entrepreneurship and Small BusinessWorking as a TeamART of Customer Service
Better Business CommunicationCommunication Skills for Business*Communication Skills for the WorkplaceCustomer Service CountsExcellence in SupervisionGiving & Receiving CriticismHandling Con�ict & ConfontationHow to Supervise PeopleMentoringProfessional Email Etiquette
Call Center2
Customer Service CountsHandling Con�ict and Confrontation
OFFICE INFORMATION SYSTEMS
Digital Literacy (IC3 GS5)Dealing with the Irate CustomerPreventing Sexual Harassment in the WorkplaceThe Business of Listening
Administrative Support
ART of Customer ServiceBetter Business CommunicationCommunication Skills for BusinessCommunication Skills for the WorkplaceCustomer Service CountsProfessional Emal EtiquetteProject Management FundamentalsWorkplace Etiquette
Computer Foundations: Windows 8Digital Literacy (IC3 GS5)Microsoft 365 Fundamentals*Microsft Dynamics Fundamentals*Microsft Teams*Modern Desktop Administrator*MTA Windows Operating System FundamentalsMTA Security FundamentalsPower Platform*
PROGRAMMING
VIDEO & GRAPHICS
Graphic Design Computer-Aided Design
Web Designer & Developer
MTA Fundamentals (Server, Networking, Security)CompTIA CoreCisco CCNA*
DreamweaverIntroduction to ProgrammingMTA Fundamentals (HTML, CSS, and JavaScript)Programming in HTML5 with JavaScript and CSSProgramming in C# SpecialistASP.NET
SYSTEM ADMINISTRATOR
Cisco Administrator Linux Administrator
MTA Fundamentals (OS, Networking, Security, Server)Azure Fundamentals*Azure Administrator*Azure Developer*Azure Security Engineer*
MTA Fundamentals (Server, Networking, Security)CompTIA Core (A+, Network+, Security+)CompTIA CySA+*EC-Council (Associate Level)EC-CouncilCISSP
MTA Fundamentals (Server, Networking, Security)CompTIA Core (A+, Network+, Security+)CompTIA Linux+
MTA Fundamentals (Server, Networking, Security)CompTIA Core (A+, Network+, Security+)CompTIA Linux+Windows Server MCSA
IT, DESIGN, & PROGRAMMING
Windows Server Administrator
App Developer
Introduction to ProgrammingMTA Software Development FundamentalsMTA PythonMTA JavaProgramming in C# SpecialistASP.NET
Video Production
Video Production 101Video Editing 101PremiereAfter E�ects*
Digital Literacy (IC3 GS5)Communication Skills for Business*ART of Customer ServiceCustomer Service CountsMTA Fundamentals (Server, Networking, Security)
CYBERSECURITYHELP DESK / TECHNICAL SUPPORT1
CLOUD ADMINISTRATOR
Microsoft AccessMTA Database FundamentalsAzure FundamentalsPower Platform Fundamentals*Azure Administrator*Azure Developer*Azure Security Engineer*
DATA ANALYSIS /ARTIFICIAL INTELLIGENCE
| 1.800.865.0165
PhotoshopAcrobatInDesignART of Customer ServiceCustomer Service CountsEntrepreneurship and Small BusinessExcellence in SupervisionProgressive Discipline and SuccessfulTerminationProject Management Fundamentals
PhotoshopIllustratorInDesignAnimate
AutoCADRevitInventor*
