2021 program summary reports - fortsask.ca
TRANSCRIPT
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2021 Program Summary Reports
Contents
Corporate Communications Programs 3Advertising and Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Communication Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Communications Planning and Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Production and Creative Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Stakeholder Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Culture and Recreation Services Programs 9Access Programs and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Aquatics-Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Aquatics-Rentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Aquatics-Spontaneous Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Art Galleries and Public Art Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Building Maintenance and Operation-DCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15City Camp Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Community Events (City Led) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Community Events (City Partner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Community Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Culture Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Custodial Services-DCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Facility Bookings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Fitness and Wellness Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Fitness Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Fort Heritage Precinct Artifacts and Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Fort Heritage Precinct Public and School Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Gymnasium and Flex Hall-Rentals/Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Gymnasium and Flex Hall-Spontaneous Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Heritage Building Preservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Indoor Dry Surface Arena-DCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Indoor Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Indoor Ice Arena-DCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Leasing and Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Sheep Grazing Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Taurus Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Theatre and Performing Arts Centre-Rental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Theatre and Performing Arts Centre-Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Ticketing Services Coordination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Tourism Advertising Education and Visitor Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Volunteer Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Economic Development Programs 41Business Attraction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Business Licensing and Economic Data Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Business Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Downtown Enhancement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Land/Lease Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Regional Economic Initiatives Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Elected Officials Programs 48Council Boards/Committees Governance/Decision Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Council Community Outreach/Constituent Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Council Governance/Decision Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Council Intergovernmental Advocacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Family & Community Support Services Programs 53Community Development Planning Engagement and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Community Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Counselling Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Diversity and Inclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Educational Workshops Support Groups Information Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Family School Liaison (FSL) Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59FCSS Grants to Non-Profit Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Home Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Information and Referral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Municipal Grants to Non-Profit Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Seniors Support Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Volunteer Engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Youth Support Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Financial Services Programs 67Accounting Services and Treasury Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Accounts Payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Accounts Receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Capital Budget and 10 Year Capital Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Financial Accounting Reporting Compliance and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Operating Budget and 3 Year Financial Planning Operating Forecasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Property Assessment and Assessment Roll Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Property Tax Rates Annual and Supplementary Property Taxes Tax Arrears and Tax Recovery . . . . . . . . . . . . . . . . . . 75Tangible Capital Asset Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Utility Billing Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Fire Services Programs 78Fire Code Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Hazardous Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Incident Prevention/Mitigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Medical First Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Mutual Aid Partnerships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Radio Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Rescue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Fiscal Services Programs 87Annual Capital Funding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88City Memberships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Debt Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Interest and Investment Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Internal Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Library Grant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Office Supply and Furnishings Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Property Tax & Requisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Reserve Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Salary and Wage Mitigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Fleet Facilities and Engineering Programs 98Building Maintenance and Operation-Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Capital Construction - Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Capital Construction - Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Capital Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Custodial Services-Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Development Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Facility Life Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Fleet Planned/Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
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Fleet Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Indoor Dry Surface Arena-JRC & Sportsplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Indoor Ice Arena-JRC & Sportsplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Interdepartmental Engineering Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Lot Grading Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Service Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Traffic Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Information Technology Programs 114Corporate Application Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115End User Systems Support (Hardware) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Geographical Information Systems (GIS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117IT Consulting and Project Management (Internal Departments) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118IT Security and Data Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Network Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Legislative Services Programs 121Assessment Review Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Bylaw and Policy Development and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123Census . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Contract and Agreement Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Council and Council Meeting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Elections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Freedom of Information and Protection of Privacy (FOIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Insurance Administration and Risk Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Legislative and Legal Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Records Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Subdivision and Development Appeal Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
People Services Programs 133Classification and Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134Corporate Wide Training and Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Health and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Labour Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Payroll and Benefits Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Recruitment and Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Planning and Development Programs 140Building Electrical Plumbing and Gas Permit Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Compliance Letters and File Searches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Development Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143Development Permit Review and Issuance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Encroachment Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145Joint Land Use Planning Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146Land Use Bylaw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147Land Use Bylaw Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148Municipal Development Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Regional Planning and Intermunicipal Collaboration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Safety Code Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Safety Codes Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152Statutory Plan Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Subdivision Application Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Protective Services Programs 155Animal Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156Automated Traffic Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157Conventional Traffic Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158General Duty Response to Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
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General Investigations Section (GIS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160Municipal Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Policing Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Protective Services Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163Public Relations and Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164School Resource Officer Program (SRO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165Traffic/Crime Reduction Unit (T/CRU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Public Works Programs 167Cemetery Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168Commuter Transit Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169Events and Festivals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170Litter and Garbage Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171Local Transit Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Open Space Turf Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Playgrounds and Outdoor Venue Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174Road and Bridge Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175Snow Clearing and Ice Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176Storm Water Drainage and Ditches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177Traffic Control and Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178Trail Pathway and Sidewalk Clearing and Pathway Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179Tree and Shrub Maintenance and Horticulture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Senior Leadership Programs 181Community and Stakeholder Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Council Support/Advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183Divisional Organization Oversight/Leadership - General Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184Emergency Management and Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185Intergovernmental Relations and Advocacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186Internal City Committee Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187Organization Oversight/Leadership - City Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188Program and Service Review Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189Project Management and Project Sponsorship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190Strategic Corporate and Business Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Utilities Programs 192Bulk Water Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193Grant Funded Recycling Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194Organics Collection & Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Organics Drop-Off & Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196Recycle Station Drop-Off & Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197Recycling Collection & Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198Sanitary Sewer Collection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199Sanitary Sewer Lateral Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200Sanitary Sewer Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201Solid Waste Collection & Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Transfer Station Drop-Off & Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203Utility User Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204Waste Collection Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205Water Distribution System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206Water Hydrant Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207Water Meter Reading and Meter Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208Water Service Line Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209Water Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
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Corporate Communications Programs
Table of Corporate Communications Programs
User Group Program 2021 - 3 ProposedCorporate Communications Advertising and Marketing 257,094Corporate Communications Communication Services 169,280Corporate Communications Communications Planning and Consulting 86,077Corporate Communications Production and Creative Services 184,640Corporate Communications Stakeholder Relations 32,231
Total 729,323
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Program Reports
Advertising and MarketingUser Group: Corporate Communications
Total Cost: 257,094 FTE: 0.5 Personnel: 63,334 NonPersonnel: 193,760
Program Revenue: 0
Quartile: 4
Description: Coordinate the preparation of messages and graphics to be shared through several differentapplications such as, but not limited to, newspapers, websites, brochures, television, etc. for the purpose ofcreating awareness, informing the public or generating revenue for City programs, services and events.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration0 Financial Stewardship2 Operational Excellence0 Resource Management2 Service Excellence
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Program Reports
Communication ServicesUser Group: Corporate Communications
Total Cost: 169,280 FTE: 1.48 Personnel: 160,050 NonPersonnel: 9,230
Program Revenue: 0
Quartile: 3
Description: Manage and maintain the City’s website and employee intranet site to ensure they are workingas expected and that all information is current and accurate. Manage the City’s social media accounts toengage residents and a wider audience with information, news and stories about Fort Saskatchewan. Prepareand issue news releases to local or regional media, follow up on requests from media for information orinterviews, plan news conferences when required and provide media monitoring services by sending relevantmedia stories and social media posts. Produce an online employee newsletter to ensure that staff are keptwell informed and engaged in their workplace.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration0 Financial Stewardship3 Operational Excellence0 Resource Management3 Service Excellence
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Program Reports
Communications Planning and ConsultingUser Group: Corporate Communications
Total Cost: 86,077 FTE: 0.62 Personnel: 81,029 NonPersonnel: 5,048
Program Revenue: 0
Quartile: 4
Description: Long range planning for major projects or initiatives that will have a major impact on residentsor could greatly impact tax revenue for the organization. Working with department representatives we de-velop strategies and plans for sharing information that will inform, educate, encourage or entice the intendedaudience to interact with the City in a way that creates benefit for both.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration0 Financial Stewardship2 Operational Excellence0 Resource Management3 Service Excellence
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Program Reports
Production and Creative ServicesUser Group: Corporate Communications
Total Cost: 184,640 FTE: 0.83 Personnel: 102,826 NonPersonnel: 81,814
Program Revenue: 15,700
Quartile: 4
Description: Manage the design and printing of printed materials (e.g. Leisure Guide) for the purpose ofmarketing products or services or informing the community of important programs or initiatives that impactthem. Creative services includes writing, photography, and graphic design for the purpose of marketing andcommunications efforts.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration0 Financial Stewardship2 Operational Excellence0 Resource Management2 Service Excellence
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Program Reports
Stakeholder RelationsUser Group: Corporate Communications
Total Cost: 32,231 FTE: 0.24 Personnel: 29,537 NonPersonnel: 2,694
Program Revenue: 0
Quartile: 4
Description: Prepare information booths or community engagement activities to interact with the public atcommunity events such as Canada Day, Legacy Park Family Festival or the annual Trade Show and Sale.Information on City services and programs can be shared in a more informal, friendly way. Participate inregional initiatives such as Life in the Heartland communications team and the Northeast Region Commu-nity Awareness Emergency Response (NRCAER) Public Information Team to work collaboratively to shareinformation with regional stakeholders.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration0 Financial Stewardship1 Operational Excellence0 Resource Management1 Service Excellence
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Culture and Recreation Services Programs
Table of Culture and Recreation Services Programs
User Group Program 2021 - 3 ProposedCulture and Recreation Services Access Programs and Services 210,994Culture and Recreation Services Aquatics-Programs 627,024Culture and Recreation Services Aquatics-Rentals 260,611Culture and Recreation Services Aquatics-Spontaneous Use 542,554Culture and Recreation Services Art Galleries and Public Art Program 52,066Culture and Recreation Services Building Maintenance and Operation-DCC 810,921Culture and Recreation Services City Camp Programs 178,483Culture and Recreation Services Community Events (City Led) 224,058Culture and Recreation Services Community Events (City Partner) 70,779Culture and Recreation Services Community Support 147,982Culture and Recreation Services Culture Programming 41,986Culture and Recreation Services Custodial Services-DCC 707,152Culture and Recreation Services Facility Bookings 248,862Culture and Recreation Services Fitness and Wellness Programs 523,966Culture and Recreation Services Fitness Centre 367,269Culture and Recreation Services Fort Heritage Precinct Artifacts and Archives 98,968Culture and Recreation Services Fort Heritage Precinct Public and School Programs 244,027Culture and Recreation Services Gymnasium and Flex Hall-Rentals/Programs 68,179Culture and Recreation Services Gymnasium and Flex Hall-Spontaneous Use 112,276Culture and Recreation Services Heritage Building Preservation 17,844Culture and Recreation Services Indoor Dry Surface Arena-DCC 40,214Culture and Recreation Services Indoor Field 193,091Culture and Recreation Services Indoor Ice Arena-DCC 410,116Culture and Recreation Services Leasing and Service Agreements 77,235Culture and Recreation Services Sheep Grazing Program 32,615Culture and Recreation Services Taurus Field 159,956Culture and Recreation Services Theatre and Performing Arts Centre-Rental 390,987Culture and Recreation Services Theatre and Performing Arts Centre-Series 436,611Culture and Recreation Services Ticketing Services Coordination 52,186Culture and Recreation Services Tourism Advertising, Education and Visitor Information 88,825Culture and Recreation Services Volunteer Management 63,012
Total 7,500,852
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Program Reports
Access Programs and ServicesUser Group: Culture and Recreation Services
Total Cost: 210,994 FTE: 2.6 Personnel: 156,403 NonPersonnel: 54,591
Program Revenue: 12,336
Quartile: 2
Description: Recreation coordinates strategic programs and services that remove barriers for participation.This includes our Access for Everyone Program (Everyone Plays; Everyone Creates, Everyone Rides) andchildminding services at the Dow Centennial Centre.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
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Program Reports
Aquatics-ProgramsUser Group: Culture and Recreation Services
Total Cost: 627,024 FTE: 5.66 Personnel: 442,430 NonPersonnel: 184,594
Program Revenue: 177,046
Quartile: 2
Description: Provide water safety education through the Canadian Red Cross Swim programs, and theLifesaving Society leadership courses. Teaching people of all ages and abilities to be safe in on and aroundthe water. Also, offer a Preschool Program to introduce children to water through play.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy2 Safe Community4 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
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Program Reports
Aquatics-RentalsUser Group: Culture and Recreation Services
Total Cost: 260,611 FTE: 2.88 Personnel: 219,015 NonPersonnel: 41,596
Program Revenue: 23,467
Quartile: 3
Description: Offers a zero depth entry pool with 6 lanes. Amenities in the facility include dry sauna, awhirlpool, warm pool, spray features, zero depth bay area, Tarzan rope, slide, and diving board. Booking aparty package also allows the use of the inflatable in the deep end. The pool also offers a multi-purpose roomthat can be booked in addition to the pool or separately.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
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Program Reports
Aquatics-Spontaneous UseUser Group: Culture and Recreation Services
Total Cost: 542,554 FTE: 5.52 Personnel: 439,648 NonPersonnel: 102,906
Program Revenue: 162,583
Quartile: 3
Description: Provide lane swim, public swim, family swim, and drop-in aqua fitness programs to suit theinterests and needs of all ages and abilities.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
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Program Reports
Art Galleries and Public Art ProgramUser Group: Culture and Recreation Services
Total Cost: 52,066 FTE: 0.3 Personnel: 35,496 NonPersonnel: 16,570
Program Revenue: 539
Quartile: 3
Description: Curate the Alberta Lottery Fund Art Gallery and the City Hall Art Nook. Curate and coordinatethe City’s Public Art Program. The City Hall Art Nook and the Alberta Lottery Fund Art Gallery features localand regional artists. The Public Art Programs creates a sense of place and community. It brings beauty andarts to all areas of the City for people to enjoy.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
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Program Reports
Building Maintenance and Operation-DCCUser Group: Culture and Recreation Services
Total Cost: 810,921 FTE: 2.35 Personnel: 247,260 NonPersonnel: 563,661
Program Revenue: 9,788
Quartile: 2
Description: Perform and coordinate preventative and unplanned maintenance and repairs to the DowCentennial Centre including the Shell Theatre.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration1 Financial Stewardship3 Operational Excellence4 Resource Management3 Service Excellence
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Program Reports
City Camp ProgramsUser Group: Culture and Recreation Services
Total Cost: 178,483 FTE: 2.37 Personnel: 152,857 NonPersonnel: 25,626
Program Revenue: 94,593
Quartile: 3
Description: Summer camp programs provide affordable and accessible day camps with various themesthroughout the summer. Summer Programs include children’s day camps and the Leaders In Training (LIT)program. There are three age categories for Children’s Summer Camps: Kinder Camp (ages 4-5), DiscoveryCamp (ages 6-8) and Explorer Camp (ages 9-12). Leaders in Training are program volunteers who assist withcamps. Staff screen and interview applicants, train successful participants and provide continued supportthrough mentorship in an inclusive environment. Provide affordable summer sport day camps for varioussports such as soccer, golf, badminton, volleyball and basketball.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result0 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
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Program Reports
Community Events (City Led)User Group: Culture and Recreation Services
Total Cost: 224,058 FTE: 1.09 Personnel: 116,973 NonPersonnel: 107,085
Program Revenue: 56,045
Quartile: 1
Description: Coordinating and hosting City hosted events including Legacy Park Family Festival, CanadaDay, Movie Under the Stars, Registration Day x 2, Sheep Week and Sheep Leaving Parade, Enchanted Forest,and Lights Up.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)0 Mandate No mandate4 PopServed Available and utilized by more than 50% (based on data point)2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy2 Safe Community4 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure2 Well-Planned Community
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Program Reports
Community Events (City Partner)User Group: Culture and Recreation Services
Total Cost: 70,779 FTE: 0.51 Personnel: 63,526 NonPersonnel: 7,253
Program Revenue: 2,545
Quartile: 1
Description: Assist with the coordination and hosting of other community events where the City is a partner.Past examples include RiverFest, Sunset Retreat Ceremony, and the RCMP Musical Ride. Community eventsthat take place on outdoor public property are permitted.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy2 Safe Community4 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
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Program Reports
Community SupportUser Group: Culture and Recreation Services
Total Cost: 147,982 FTE: 1.26 Personnel: 138,048 NonPersonnel: 9,934
Program Revenue: 1,000
Quartile: 2
Description: The City provides support to local recreation organizations to grow and develop. Sub-categories in this area include the Tourism Hosting Grant and collaboration with community partners anduser groups. This also includes working with local, non-profit organizations who desire to add a new facility,specialized amenities, or enhance existing infrastructure through the City’s Community Initiated Projectsapplication process.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result2 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
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Program Reports
Culture ProgrammingUser Group: Culture and Recreation Services
Total Cost: 41,986 FTE: 0.29 Personnel: 30,222 NonPersonnel: 11,764
Program Revenue: 7,977
Quartile: 3
Description: Coordinating and contracting instructors for art, drama, music, and heritage programming forthe community.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result0 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
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Program Reports
Custodial Services-DCCUser Group: Culture and Recreation Services
Total Cost: 707,152 FTE: 9.17 Personnel: 637,701 NonPersonnel: 69,451
Program Revenue: 0
Quartile: 3
Description: Custodial and setup/tear down services at the Dow Centennial Centre.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration0 Financial Stewardship3 Operational Excellence1 Resource Management3 Service Excellence
..
Program Reports
Facility BookingsUser Group: Culture and Recreation Services
Total Cost: 248,862 FTE: 2.96 Personnel: 220,261 NonPersonnel: 28,600
Program Revenue: 1,400
Quartile: 3
Description: Facility Bookings is responsible for scheduling and booking all facilities across multiple de-partments within the City. Booking requests include indoor surfaces, ice, weddings, funerals, social events,meetings, conferences and training sessions. Taurus Field, baseball diamonds, soccer fields, as well as otheroutdoor bookable spaces are also booked through Facility Bookings.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)0 Mandate No mandate4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Fitness and Wellness ProgramsUser Group: Culture and Recreation Services
Total Cost: 523,966 FTE: 4.91 Personnel: 335,115 NonPersonnel: 188,852
Program Revenue: 222,583
Quartile: 3
Description: Provide a full assortment of instructed drop in and registered programs to suit the interestsand needs of all ages and abilities. Drop-in programs are offered at the Dow Centennial Centre. Registeredprograms are available at numerous facilities throughout the City.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result1 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Fitness CentreUser Group: Culture and Recreation Services
Total Cost: 367,269 FTE: 3.67 Personnel: 231,447 NonPersonnel: 135,822
Program Revenue: 369,434
Quartile: 2
Description: Operate the 22,000 square foot Apple Fitness Centre at the Dow Centennial Centre. Thefitness centre offers a full assortment of cardio and fitness equipment suitable for all ages and abilities. Thereis an indoor running/walking track. Plus the ATB Financial Wellness Studio offers specialized equipment andprogram space.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result1 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community1 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Fort Heritage Precinct Artifacts and ArchivesUser Group: Culture and Recreation Services
Total Cost: 98,968 FTE: 0.96 Personnel: 82,215 NonPersonnel: 16,753
Program Revenue: 6,231
Quartile: 2
Description: Collecting, maintaining, housing and preserving artifacts and archives associated with thehistory of Fort Saskatchewan.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Collaboration1 Financial Stewardship3 Operational Excellence0 Resource Management4 Service Excellence
..
Program Reports
Fort Heritage Precinct Public and School ProgramsUser Group: Culture and Recreation Services
Total Cost: 244,027 FTE: 3.28 Personnel: 224,353 NonPersonnel: 19,674
Program Revenue: 25,888
Quartile: 2
Description: Coordinating and instructing curricular programming for regional elementary schools. Coordi-nating and contracting instructors for public programs at the Fort Heritage Precinct.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Gymnasium and Flex Hall-Rentals/ProgramsUser Group: Culture and Recreation Services
Total Cost: 68,179 FTE: 0.82 Personnel: 54,629 NonPersonnel: 13,550
Program Revenue: 13,165
Quartile: 3
Description: Operate one recreational gymnasium, complete with a divider curtain that allows for two sep-arate courts, for user groups to rent for their various leagues, practices, tournaments and competitions andpublic to rent. The gymnasium is also used for drop-in activities, recreational programs as well as fitness &wellness programs. In addition, the gymnasium provides a hard surface space for special events throughoutthe year. Also, operate one specialized hall, complete with a sprung, fully matted floor. The Flex Hall isrented throughout the year by individuals and recreation community groups such as Judo. The Flex Hall isprogrammed for various drop-in classes and registered programs that require a low impact surface.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Gymnasium and Flex Hall-Spontaneous UseUser Group: Culture and Recreation Services
Total Cost: 112,276 FTE: 1.05 Personnel: 73,250 NonPersonnel: 39,026
Program Revenue: 57,912
Quartile: 3
Description: Operate one recreational gymnasium at the Dow Centennial Centre, complete with a dividercurtain that allows for two separate courts, to provide numerous spontaneous use opportunities. The FlexHall is a unique space which provides users with a matted, sprung floor, ideally designed for low impactprogramming as well as yoga classes.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Heritage Building PreservationUser Group: Culture and Recreation Services
Total Cost: 17,844 FTE: 0.08 Personnel: 9,194 NonPersonnel: 8,650
Program Revenue: 13,195
Quartile: 1
Description: Maintaining and preserving the provincially and municipally designated and non-designatedheritage buildings and sites at the Fort Heritage Precinct. Coordinating the Municipal Designation programfor heritage buildings and sites throughout the City.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
0 PopServed Available and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Collaboration1 Financial Stewardship3 Operational Excellence4 Resource Management4 Service Excellence
..
Program Reports
Indoor Dry Surface Arena-DCCUser Group: Culture and Recreation Services
Total Cost: 40,214 FTE: 0.38 Personnel: 37,698 NonPersonnel: 2,517
Program Revenue: 5,927
Quartile: 2
Description: Operate one NHL size dry surface at the Dow Centennial Centre for user groups to rent forvarious leagues, practices, tournaments and competitions. This surface is used for six weeks of the year forthe annual tradeshow, indoor sports such as lacrosse, ball hockey and roller derby. There are no registeredprograms or drop-in programs on the dry surface.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Indoor FieldUser Group: Culture and Recreation Services
Total Cost: 193,091 FTE: 1.81 Personnel: 139,059 NonPersonnel: 54,032
Program Revenue: 122,586
Quartile: 2
Description: Operate one boarded indoor turf sports field for user groups to rent for their various leagues,practices, warm-up for dance, tournaments and competitions. The field is also used for numerous drop-inactivities, recreational programs as well as fitness & wellness programs. In addition, the turf can be coveredto provide a hard surface space for tradeshows and special events throughout the year.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Indoor Ice Arena-DCCUser Group: Culture and Recreation Services
Total Cost: 410,116 FTE: 3.87 Personnel: 312,127 NonPersonnel: 97,989
Program Revenue: 236,925
Quartile: 2
Description: Operate one NHL size sheet of indoor ice at the Dow Centennial Centre for recreation com-munity groups to rent for various leagues, practices, tournaments and competitions. The ice is available fordrop-in opportunities such as public skating, shinny hockey, puck and play and family skills and drills.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Leasing and Service AgreementsUser Group: Culture and Recreation Services
Total Cost: 77,235 FTE: 0.2 Personnel: 27,230 NonPersonnel: 50,004
Program Revenue: 126,939
Quartile: 3
Description: Provide leasing opportunities at the Dow Centennial Centre to offset operational costs.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate0 PopServed Available and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration2 Financial Stewardship1 Operational Excellence1 Resource Management1 Service Excellence
..
Program Reports
Sheep Grazing ProgramUser Group: Culture and Recreation Services
Total Cost: 32,615 FTE: 0.03 Personnel: 2,909 NonPersonnel: 29,707
Program Revenue: 0
Quartile: 2
Description: Manage and promotion of the sheep grazing program.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Taurus FieldUser Group: Culture and Recreation Services
Total Cost: 159,956 FTE: 0.96 Personnel: 84,325 NonPersonnel: 75,631
Program Revenue: 64,000
Quartile: 3
Description: Operate one full-sized, FIFA standard, outdoor synthetic turf sports field, complete with changerooms, public washrooms, athletic therapy room, concession, grandstand seating, lights and a press box forarea user groups to rent for their various leagues, practices, tournaments and competitions.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result1 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Theatre and Performing Arts Centre-RentalUser Group: Culture and Recreation Services
Total Cost: 390,987 FTE: 2.6 Personnel: 234,087 NonPersonnel: 156,900
Program Revenue: 116,504
Quartile: 1
Description: Manage the rental of the theatre and the Dow Centennial Centre by promoters, communitygroups, dance school, conferences, sports groups, and more.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Theatre and Performing Arts Centre-SeriesUser Group: Culture and Recreation Services
Total Cost: 436,611 FTE: 2.25 Personnel: 223,804 NonPersonnel: 212,807
Program Revenue: 115,368
Quartile: 2
Description: Curate, promote, coordinate, host and operate the Shell Theatre season.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Ticketing Services CoordinationUser Group: Culture and Recreation Services
Total Cost: 52,186 FTE: 0.53 Personnel: 51,483 NonPersonnel: 703
Program Revenue: 0
Quartile: 4
Description: Providing ticketing services for theatre events as well as events throughout the community atdifferent venues such as Taurus Field and the Rotary Amphitheatre.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown0 Mandate No mandate0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Tourism Advertising, Education and Visitor InformationUser Group: Culture and Recreation Services
Total Cost: 88,825 FTE: 0.88 Personnel: 64,753 NonPersonnel: 24,072
Program Revenue: 0
Quartile: 2
Description: Coordinate the City’s tourism advertising program, tourism education initiatives, and visitorinformation at the Dow Centennial Centre and Fort Heritage Precinct.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Volunteer ManagementUser Group: Culture and Recreation Services
Total Cost: 63,012 FTE: 0.56 Personnel: 53,900 NonPersonnel: 9,112
Program Revenue: 0
Quartile: 3
Description: Manage, recruit and support volunteers at the Shell Theatre, Fort Heritage Precinct, and SpecialEvents.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Economic Development Programs
Table of Economic Development Programs
User Group Program 2021 - 3 ProposedEconomic Development Business Attraction 155,198Economic Development Business Licensing and Economic Data Management 90,513Legislative Services Business Licensing and Economic Data Management 13,976Economic Development Business Retention 228,518Economic Development Downtown Enhancement 45,782Economic Development Land/Lease Management 34,255Economic Development Regional Economic Initiatives Support 237,220
Total 805,463
..
Program Reports
Business AttractionUser Group: Economic Development
Total Cost: 155,198 FTE: 0.7 Personnel: 110,421 NonPersonnel: 44,777
Program Revenue: 0
Quartile: 3
Description: Promote opportunities for business (commercial/retail) and industry to start, locate, and expandoperations within the City. Develop informed messaging that demonstrates why the City would be a primelocation for their facility/business and target that messaging to sectors and businesses to assist them in lo-cation decisions. Maintain regular contact with prospective companies/businesses; establish the departmentas a trusted confident and source of relevant and reliable information; liaison between prospective compa-nies/businesses and City departments to facilitate a smooth development process.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result4 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Business Licensing and Economic Data ManagementUser Group: Economic Development
Total Cost: 104,489 FTE: 0.6 Personnel: 78,535 NonPersonnel: 25,954
Program Revenue: 130,924
Quartile: 2
Description: Administer the business licence process and bylaw; gather, maintain and analyze informationon the local business community; implement electronic tools such as the online licence portal and ClientResource Management systems to allow for efficient collection and management of business related data;conduct regular studies on various aspects of the City’s economic sectors and conditions to inform policydecisions, business support efforts, and attraction activities.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result4 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Business RetentionUser Group: Economic Development
Total Cost: 228,518 FTE: 1.1 Personnel: 150,814 NonPersonnel: 77,705
Program Revenue: 0
Quartile: 2
Description: Recognize the vitally important role that our local business community plays in our economyand provide support to help them overcome challenges and achieve success. Work collaboratively with thebusiness community to implement mutually-beneficial communications practices so we understand the bar-riers and obstacles they face and provide them timely and relevant information as well as solutions. Buildproductive relationships and oversee support programs that assist business owners.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result4 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Downtown EnhancementUser Group: Economic Development
Total Cost: 45,782 FTE: 0.3 Personnel: 40,041 NonPersonnel: 5,741
Program Revenue: 0
Quartile: 2
Description: Gather information from stakeholders; provide guidance on initiatives and activities to supportand encourage further development downtown; provide ongoing support to existing downtown businesses; at-tract more people downtown to support the business community; increase density downtown; identify strategicinitiatives to support downtown development.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks2 Welcoming Community1 Well-Planned and Maintained Infrastructure3 Well-Planned Community
..
Program Reports
Land/Lease ManagementUser Group: Economic Development
Total Cost: 34,255 FTE: 0.25 Personnel: 33,867 NonPersonnel: 388
Program Revenue: 10,867
Quartile: 2
Description: Develop policy and procedures for leasing/licencing City-owned assets and property; provideinformation on relevant market conditions to help inform lease/licence development; provide guidance onacquisition and disposal of property; identify strategic opportunities for the development of City-owned land;provide guidance on City involvement in development opportunities that achieve strategic objectives.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
0 PopServed Available and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Collaboration3 Financial Stewardship3 Operational Excellence3 Resource Management2 Service Excellence
..
Program Reports
Regional Economic Initiatives SupportUser Group: Economic Development
Total Cost: 237,220 FTE: 0.2 Personnel: 30,692 NonPersonnel: 206,528
Program Revenue: 0
Quartile: 3
Description: Maintain and upkeep memberships in both Alberta’s Industrial Heartland and Edmonton Global;participate in and support the initiatives of these organizations as it relates to attracting investment to the Cityand region; provide guidance and information to guide policy and activity development.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result4 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community1 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Elected Officials Programs
Table of Elected Officials Programs
User Group Program 2021 - 3 ProposedElected Officials Council Boards/Committees Governance/Decision Making 100,583Elected Officials Council Community Outreach/Constituent Services 95,217Elected Officials Council Governance/Decision Making 221,109Elected Officials Council Intergovernmental Advocacy 75,201
Total 492,111
..
Program Reports
Council Boards/Committees Governance/Decision MakingUser Group: Elected Officials
Total Cost: 100,583 FTE: 0 Personnel: 59,239 NonPersonnel: 41,344
Program Revenue: 0
Quartile: 1
Description: Through roles and obligations set out for council boards/committees and other legislation,council provides leadership and direction to other bodies to which the council appoints them.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result4 Collaboration3 Financial Stewardship3 Operational Excellence4 Resource Management3 Service Excellence
..
Program Reports
Council Community Outreach/Constituent ServicesUser Group: Elected Officials
Total Cost: 95,217 FTE: 0 Personnel: 61,502 NonPersonnel: 33,715
Program Revenue: 0
Quartile: 3
Description: Liaise with Fort Saskatchewan residents and businesses; responding to inquiries/concerns(including directing to Fort Report and appropriate subject matter expert where required) and providing generalinformation to residents and business and communicating with public about council decisions and strategicpriorities.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result4 Collaboration0 Financial Stewardship1 Operational Excellence1 Resource Management3 Service Excellence
..
Program Reports
Council Governance/Decision MakingUser Group: Elected Officials
Total Cost: 221,109 FTE: 0 Personnel: 202,242 NonPersonnel: 18,867
Program Revenue: 0
Quartile: 1
Description: Through roles and obligations set out in the Municipal Government Act and other legislation,council provides leadership and direction for the City. This includes review and approval of bylaws, policies,programs and budgets that benefit residents and businesses as well as development and review/update ofstrategic plan providing direction to administration on community priorities.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result3 Collaboration4 Financial Stewardship3 Operational Excellence4 Resource Management3 Service Excellence
..
Program Reports
Council Intergovernmental AdvocacyUser Group: Elected Officials
Total Cost: 75,201 FTE: 0 Personnel: 46,787 NonPersonnel: 28,414
Program Revenue: 0
Quartile: 2
Description: Liaise with other orders of government and municipal partners to promote and progress theCity’s advocacy strategies. Attend local and regional meetings on behalf of the City. Includes the EdmontonMetropolitan Regional Board, Edmonton Global, Alberta Industrial Heartland Association, and the Intermunic-ipal Relations Committee.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result4 Collaboration0 Financial Stewardship2 Operational Excellence3 Resource Management1 Service Excellence
..
Family & Community Support Services Programs
Table of Family & Community Support Services Programs
User Group Program 2021 - 3 ProposedFamily & Community SupportServices
Community Development, Planning, Engagement and Support 147,418
Family & Community SupportServices
Community Events 37,267
Family & Community SupportServices
Counselling Services 115,442
Family & Community SupportServices
Diversity and Inclusion 106,870
Family & Community SupportServices
Educational Workshops, Support Groups, Information Sessions 48,359
Family & Community SupportServices
FCSS Grants to Non-Profit Organizations 93,409
Family & Community SupportServices
Home Support 272,817
Family & Community SupportServices
Information and Referral 123,884
Family & Community SupportServices
Municipal Grants to Non-Profit Organizations 8,080
Fiscal Services Municipal Grants to Non-Profit Organizations 229,341Family & Community SupportServices
Seniors Support Programs 67,588
Family & Community SupportServices
Volunteer Engagement 41,976
Family & Community SupportServices
Youth Support Programs 198,897
Total 1,491,348
..
Program Reports
Community Development, Planning, Engagement and SupportUser Group: Family & Community Support Services
Total Cost: 147,418 FTE: 1.02 Personnel: 119,622 NonPersonnel: 27,796
Program Revenue: 101,032
Quartile: 2
Description: Working in partnership with volunteers, residents, organizations, agencies and governmentto build community capacity. Partner with other human service agencies to advocate and increase publicawareness on social issues. Planning and engagement to address current and emerging community needs,gaps and trends.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result4 Collaboration0 Financial Stewardship2 Operational Excellence0 Resource Management3 Service Excellence
..
Program Reports
Community EventsUser Group: Family & Community Support Services
Total Cost: 37,267 FTE: 0.18 Personnel: 20,078 NonPersonnel: 17,189
Program Revenue: 21,601
Quartile: 3
Description: Coordinating and delivering annual City led events, such as, Active Living Expo and YouthFest. This would also include partnering with other human service agencies to deliver community events tothe public.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Counselling ServicesUser Group: Family & Community Support Services
Total Cost: 115,442 FTE: 0.6 Personnel: 55,506 NonPersonnel: 59,937
Program Revenue: 71,837
Quartile: 4
Description: The FCSS Counselling Program is an affordable, professional service designed to addressshort-term counselling needs and focuses on resolving client concerns. Counsellors use solution focused,cognitive behavioural approaches to assist clients in meeting their counselling goals. Cost of service is deter-mined on a sliding fee scale.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Diversity and InclusionUser Group: Family & Community Support Services
Total Cost: 106,870 FTE: 0.5 Personnel: 55,120 NonPersonnel: 51,750
Program Revenue: 0
Quartile: 2
Description: The Diversity and Inclusion program focuses on creating policies, procedures and services thatfoster an inclusive culture within the organization. The program works with community members, businessesand partnering agencies to promote diverse and inclusive services for the community of Fort Saskatchewan.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result4 Collaboration0 Financial Stewardship1 Operational Excellence2 Resource Management4 Service Excellence
..
Program Reports
Educational Workshops, Support Groups, Information Ses-sionsUser Group: Family & Community Support Services
Total Cost: 48,359 FTE: 0.31 Personnel: 33,385 NonPersonnel: 14,974
Program Revenue: 59,979
Quartile: 3
Description: Provide public education to a variety of demographics in numerous settings throughout the yearon a variety of social issues. Education to support families and individuals and build resiliency. The focus ison prevention, problem solving and empowerment.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Family School Liaison (FSL) ProgramUser Group: Family & Community Support Services
Total Cost: 0 FTE: 0 Personnel: 0 NonPersonnel: 0
Program Revenue: 0
Quartile: NA
Description: The FSL program provides short-term support for students and their families who are experi-encing challenges that prevent the student’s ability to remain focused at school. Family School Liaisons workin collaboration with children, parents, community agencies and schools to identify goals in order to addressissues in a number of areas, such as, emotional, relational, behavioural, parenting challenges and mentalhealth.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Program Reports
FCSS Grants to Non-Profit OrganizationsUser Group: Family & Community Support Services
Total Cost: 93,409 FTE: 0.1 Personnel: 16,159 NonPersonnel: 77,250
Program Revenue: 77,000
Quartile: 3
Description: Provide financial support to non-profit organizations that are delivering a program or event thatis preventive in nature and enhances the social well-being of individuals and families through prevention orintervention strategies provided at the earliest opportunity.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Home SupportUser Group: Family & Community Support Services
Total Cost: 272,817 FTE: 3.64 Personnel: 262,765 NonPersonnel: 10,052
Program Revenue: 116,646
Quartile: 4
Description: Home Support Services provides subsidized practical, in-home support services to individualsand families. Assistance is provided on an on-going basis to seniors and those with chronic medical condi-tions requiring assistance for their housekeeping needs. The provision of Home Support Services enablesindividuals to retain and/or improve their quality of life by enhancing independent living, reducing isolation andpromoting a safe, quality home life. Cost of service is determined on a sliding fee scale.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Information and ReferralUser Group: Family & Community Support Services
Total Cost: 123,884 FTE: 0.99 Personnel: 92,929 NonPersonnel: 30,955
Program Revenue: 121,428
Quartile: 3
Description: Provide information and referral to existing clients, as well as, the general public to the appro-priate social serving programs and agencies based on level of need and urgency of issue.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result0 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Municipal Grants to Non-Profit OrganizationsUser Group: Family & Community Support Services
Total Cost: 237,421 FTE: 0.05 Personnel: 8,080 NonPersonnel: 229,341
Program Revenue: 0
Quartile: 2
Description: Provide financial support to non-profit organizations that deliver community services in theareas of social support, culture, recreation, tourism and environmental stewardship. To encourage non-profitorganizations and support the work they do, the City may offer financial assistance in the form of an operatinggrant to assist with operating costs and/or staffing.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy1 Safe Community2 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Seniors Support ProgramsUser Group: Family & Community Support Services
Total Cost: 67,588 FTE: 0.61 Personnel: 60,851 NonPersonnel: 6,737
Program Revenue: 20,156
Quartile: 3
Description: Provide support, information, referral and advocacy to enable seniors to maintain their wellnessand independence. Programs support residents in areas such as yard and snow maintenance when otheroptions are not accessible. Additionally, throughout the year there are educational sessions arranged for thepublic on topics aimed to support the overall well-being of seniors and to support their families.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Volunteer EngagementUser Group: Family & Community Support Services
Total Cost: 41,976 FTE: 0.27 Personnel: 32,706 NonPersonnel: 9,270
Program Revenue: 37,176
Quartile: 3
Description: Recruit, screen, train, support and provide recognition to volunteers assisting with FCSS ledprograms and events.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community1 Thriving Recreation, Culture and Parks4 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Youth Support ProgramsUser Group: Family & Community Support Services
Total Cost: 198,897 FTE: 1.82 Personnel: 188,727 NonPersonnel: 10,170
Program Revenue: 48,863
Quartile: 3
Description: Short- term solution focused support to identify goals in order to address issues in a numberof areas, such as, emotional, relational, behavioral, parenting challenges and mental health. Support andadvocacy in an outreach capacity to youth and families at risk. Resource for local youth and family programs.Support for teens to pursue areas of leadership, community opportunities, education, life skills, and socialevents.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks3 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Financial Services Programs
Table of Financial Services Programs
User Group Program 2021 - 3 ProposedFinancial Services Accounting Services and Treasury Management 116,567Fiscal Services Accounting Services and Treasury Management 120,000Senior Leadership Accounting Services and Treasury Management 153,436Financial Services Accounts Payable 178,072Public Works Accounts Payable 32,417Culture and Recreation Services Accounts Receivable 26,922Financial Services Accounts Receivable 230,350Fiscal Services Accounts Receivable 1,150Public Works Accounts Receivable 8,704Financial Services Capital Budget and 10 Year Capital Plan 135,386Senior Leadership Capital Budget and 10 Year Capital Plan 51,162Financial Services Financial Accounting, Reporting, Compliance and Controls 319,417Fiscal Services Financial Accounting, Reporting, Compliance and Controls 45,825Financial Services Operating Budget and 3 Year Financial Planning Operating Forecasts 188,691Senior Leadership Operating Budget and 3 Year Financial Planning Operating Forecasts 51,271Financial Services Property Assessment and Assessment Roll Changes 66,131Fiscal Services Property Assessment and Assessment Roll Changes 434,900Financial Services Property Tax Rates, Annual and Supplementary Property Taxes, Tax Ar-
rears and Tax Recovery116,884
Fiscal Services Property Tax Rates, Annual and Supplementary Property Taxes, Tax Ar-rears and Tax Recovery
2,050
Financial Services Tangible Capital Asset Management 110,478Financial Services Utility Billing Services 443,849
Total 2,833,661
..
Program Reports
Accounting Services and Treasury ManagementUser Group: Financial Services
Total Cost: 390,003 FTE: 2.05 Personnel: 252,126 NonPersonnel: 137,876
Program Revenue: 0
Quartile: 2
Description: Provide accounting and financial advisory services to support the organization and informdecision-making; develop financial policies and procedures; research best practices; analyze financial im-pacts to the organization and report to stakeholders; review contracts and agreements for financial implica-tions. Manage and account for all monies flowing in and out of the organization; plan for and respond tothe organization’s daily, weekly and monthly cash needs; transfer surplus funds to investments mandated bypolicy and legislation, to generate positive investment returns; track all investments and report on investmentperformance.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration4 Financial Stewardship3 Operational Excellence3 Resource Management2 Service Excellence
..
Program Reports
Accounts PayableUser Group: Financial Services
Total Cost: 210,489 FTE: 2.51 Personnel: 207,888 NonPersonnel: 2,601
Program Revenue: 12,000
Quartile: 3
Description: Provide accurate, timely processing and payment of all vendor invoices and staff expenseclaims; ensure proper authorization and compliance with procurement policy; manage vendor list; processqueries.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration3 Financial Stewardship1 Operational Excellence2 Resource Management1 Service Excellence
..
Program Reports
Accounts ReceivableUser Group: Financial Services
Total Cost: 267,125 FTE: 3.34 Personnel: 261,249 NonPersonnel: 5,877
Program Revenue: 26,250
Quartile: 3
Description: Provide accurate, timely processing and receipt of all customer invoices and proper trackingand collection of amounts owed to the City; manage aged receivables; review customer accounts; processqueries.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration3 Financial Stewardship1 Operational Excellence2 Resource Management1 Service Excellence
..
Program Reports
Capital Budget and 10 Year Capital PlanUser Group: Financial Services
Total Cost: 186,548 FTE: 1.4 Personnel: 165,125 NonPersonnel: 21,423
Program Revenue: 0
Quartile: 2
Description: Coordinate development of annual capital budget and 10 year capital plan; ensure compliancewith budget policy; analyze budget data for accuracy and reasonability; determine impacts on debt limits,reserves, municipal tax requirement, etc.; utilize fiscal impact model to assess budget assumptions and pre-pare what-if scenarios; provide assistance during budget deliberations; maintain budget tracking/reportingsoftware and tools.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration4 Financial Stewardship3 Operational Excellence4 Resource Management2 Service Excellence
..
Program Reports
Financial Accounting, Reporting, Compliance and ControlsUser Group: Financial Services
Total Cost: 365,242 FTE: 2.58 Personnel: 305,705 NonPersonnel: 59,537
Program Revenue: 0
Quartile: 3
Description: Manage full-cycle accounting and financial reporting processes; prepare and present tri-annualand annual reports; perform month-end and year-end procedures; coordinate financial statement audit and re-porting; ensure compliance with accounting standards and legislation; monitor and maintain effective internalcontrols.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration4 Financial Stewardship2 Operational Excellence3 Resource Management2 Service Excellence
..
Program Reports
Operating Budget and 3 Year Financial Planning OperatingForecastsUser Group: Financial Services
Total Cost: 239,962 FTE: 1.8 Personnel: 217,093 NonPersonnel: 22,869
Program Revenue: 0
Quartile: 2
Description: Coordinate development of annual operating budget and 3 year financial plan operating fore-casts; ensure compliance with budget policy; analyze budget data for accuracy and reasonability; determinebudget impacts on debt limits, reserves, municipal tax requirement, etc.; utilize fiscal impact model to testbudget assumptions and prepare what-if scenarios; provide assistance during budget deliberations; maintainbudget tracking/reporting software and tools.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration4 Financial Stewardship3 Operational Excellence3 Resource Management2 Service Excellence
..
Program Reports
Property Assessment and Assessment Roll ChangesUser Group: Financial Services
Total Cost: 501,031 FTE: 0.65 Personnel: 65,218 NonPersonnel: 435,813
Program Revenue: 140,703
Quartile: 3
Description: Coordinate the annual and supplementary property assessment process with external asses-sors ensuring proper data collection, integrity, and all necessary deadlines are met; ensure proper reportingto Alberta Municipal Affairs (AMA); manage payments for assessment services under contract with the Cap-ital Region Assessment Services Commission (CRASC); process invoices for designated industrial propertyassessments under agreement with AMA; process updates and changes to property assessment roll.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration2 Financial Stewardship1 Operational Excellence1 Resource Management1 Service Excellence
..
Program Reports
Property Tax Rates, Annual and Supplementary PropertyTaxes, Tax Arrears and Tax RecoveryUser Group: Financial Services
Total Cost: 118,934 FTE: 1.23 Personnel: 113,339 NonPersonnel: 5,596
Program Revenue: 316,683
Quartile: 3
Description: Establish property tax rates linked to annual budget and ensure compliance with tax policy;process tax requisitions; prepare annual and supplementary tax bylaws; communicate property tax rates andimpacts to taxpayers; generate and distribute annual and supplementary property tax notices ensuring propercollection and recording of all property tax revenues; process payments; maintain customer accounts; admin-istrate monthly installment program; provide customer service; respond to queries. Manage tax certificates;apply outstanding taxes and arrears penalties; administrate tax recovery proceedings.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)0 PopServed Available and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration3 Financial Stewardship1 Operational Excellence1 Resource Management1 Service Excellence
..
Program Reports
Tangible Capital Asset ManagementUser Group: Financial Services
Total Cost: 110,478 FTE: 1 Personnel: 108,514 NonPersonnel: 1,963
Program Revenue: 0
Quartile: 3
Description: Manage the accounting and reporting of tangible capital asset (TCA) activities; ensure account-ability, transparency and proper planning for growth, replacement and maintenance of TCA; analyze, monitorand report on the timing and spending of all capital projects.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration4 Financial Stewardship1 Operational Excellence4 Resource Management1 Service Excellence
..
Program Reports
Utility Billing ServicesUser Group: Financial Services
Total Cost: 443,849 FTE: 3.95 Personnel: 329,026 NonPersonnel: 114,823
Program Revenue: 163,928
Quartile: 4
Description: Manage billing processes ensuring proper collection and recording of all utility revenues;process meter reads; generate and distribute bills; process payments; maintain customer accounts; collectoutstanding amounts; review consumption data and perform follow up procedures; manage service discon-nections and reconnections; administer monthly instalment program; provide customer service; respond toqueries.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Fire Services Programs
Table of Fire Services Programs
User Group Program 2021 - 3 ProposedFire Services Fire Code Enforcement 120,063Fire Services Fire Suppression 986,142Fire Services Hazardous Materials 547,715Fire Services Incident Prevention/Mitigation 259,068Fire Services Medical First Response 794,212Fire Services Mutual Aid Partnerships 71,745Fire Services Radio Network 48,636Fire Services Rescue 717,490
Total 3,545,072
..
Program Reports
Fire Code EnforcementUser Group: Fire Services
Total Cost: 120,063 FTE: 0.71 Personnel: 102,540 NonPersonnel: 17,523
Program Revenue: 25,513
Quartile: 2
Description: Enforce the Alberta Fire Code within the community. Work with building code officials, buildingowners and occupants to inspect new and existing occupancies to ensure ongoing compliance with respectivecodes and regulations.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Fire SuppressionUser Group: Fire Services
Total Cost: 986,142 FTE: 6.14 Personnel: 833,209 NonPersonnel: 152,932
Program Revenue: 3,753
Quartile: 3
Description: Mitigate a diverse range of fire emergencies including structural, wild-land, motor vehicle andindustrial/petrochemical fires while prioritizing life safety, reduction of environmental impact, and propertyconservation.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Hazardous MaterialsUser Group: Fire Services
Total Cost: 547,715 FTE: 3.39 Personnel: 465,868 NonPersonnel: 81,847
Program Revenue: 0
Quartile: 3
Description: Mitigate a diverse range of technical dangerous good related emergencies including road,rail, residential, commercial and industrial spills and leaks prioritizing life and community safety, reduction ofenvironmental impact, and property conservation.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat3 Mandate City Bylaw0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Incident Prevention/MitigationUser Group: Fire Services
Total Cost: 259,068 FTE: 1.55 Personnel: 203,616 NonPersonnel: 55,452
Program Revenue: 0
Quartile: 3
Description: Engage with the community in non-emergency settings to provide prevention, preparednessand safety awareness and education through presentations, workshops, tours, visits and community events.Analyze and examine fire scenes to determine the cause and causal factors. Collect and analyze data rel-evant to fire related death, injuries and property loss in order to focus education and prevention activities.Department reviews and provides input into development/construction plans and safety/emergency plans.This includes following up on requests from media for information or interviews.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Responsive Economy3 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Medical First ResponseUser Group: Fire Services
Total Cost: 794,212 FTE: 5.59 Personnel: 735,910 NonPersonnel: 58,303
Program Revenue: 0
Quartile: 3
Description: Mitigate a diverse range of serious and life threatening medical emergencies in aid and supportto Alberta Health Services.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Responsive Economy4 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Mutual Aid PartnershipsUser Group: Fire Services
Total Cost: 71,745 FTE: 0.47 Personnel: 64,506 NonPersonnel: 7,239
Program Revenue: 20,000
Quartile: 3
Description: Coordinate with key stakeholder groups both within and outside Fort Saskatchewan, to develop,implement, train, and execute emergency response plans to ensure effectiveness and compatibility. Promoteawareness of emergency management and disaster preparedness across the region and community.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result1 Responsive Economy2 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Radio NetworkUser Group: Fire Services
Total Cost: 48,636 FTE: 0.22 Personnel: 20,443 NonPersonnel: 28,194
Program Revenue: 0
Quartile: 4
Description: Coordinate and manage the city’s radio network and support all associated assets.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration2 Financial Stewardship1 Operational Excellence0 Resource Management1 Service Excellence
..
Program Reports
RescueUser Group: Fire Services
Total Cost: 717,490 FTE: 4.51 Personnel: 621,328 NonPersonnel: 96,162
Program Revenue: 0
Quartile: 3
Description: Rescue people and mitigate a diverse range of technical emergencies including such mattersas water/river incidents, entrapment, incidents at heights or below grade, and motor vehicle collisions.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Responsive Economy4 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Fiscal Services Programs
Table of Fiscal Services Programs
User Group Program 2021 - 3 ProposedFiscal Services Annual Capital Funding 2,454,700Senior Leadership City Memberships 86,880Fiscal Services Debt Management 3,508,827Utilities Debt Management 852,168Utilities Internal Allocations 258,200Fiscal Services Library Grant 1,222,000Financial Services Office Supply and Furnishings Management 14,202Fiscal Services Office Supply and Furnishings Management 3,808Public Works Office Supply and Furnishings Management 34,950Senior Leadership Office Supply and Furnishings Management 206,446Fiscal Services Property Tax & Requisition 15,018,138Culture and Recreation Services Reserve Transfers 409,275Financial Services Reserve Transfers 21,550Fire Services Reserve Transfers 391,580Fiscal Services Reserve Transfers 1,717,260Fleet, Facilities and Engineering Reserve Transfers 764,050Information Technology Reserve Transfers 395,880Protective Services Reserve Transfers 174,136Public Works Reserve Transfers 219,860Utilities Reserve Transfers 2,959,640Fiscal Services Salary and Wage Mitigation -728,500Utilities Salary and Wage Mitigation -70,700
Total 29,914,350
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Program Reports
Annual Capital FundingUser Group: Fiscal Services
Total Cost: 2,454,700 FTE: 0 Personnel: 0 NonPersonnel: 2,454,700
Program Revenue: 0
Quartile: 3
Description: A fixed amount to fund the cost of capital projects that are relatively small-scale or are forshort-lived improvements. Sources of operation funding are from municipal taxes, user fees, fines, etc.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Collaboration3 Financial Stewardship1 Operational Excellence3 Resource Management0 Service Excellence
..
Program Reports
City MembershipsUser Group: Fiscal Services
Total Cost: 86,880 FTE: 0 Personnel: 0 NonPersonnel: 86,880
Program Revenue: 0
Quartile: 4
Description: Provides funding for memberships to organizations, such as Edmonton Metropolitan RegionBoard (EMRB), Alberta Urban Municipalities Association (AUMA), Federation of Canadian Municipalities(FCM), North Saskatchewan Watershed Alliance, etc.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result4 Collaboration0 Financial Stewardship0 Operational Excellence1 Resource Management0 Service Excellence
..
Program Reports
Debt ManagementUser Group: Fiscal Services
Total Cost: 4,360,995 FTE: 0 Personnel: 0 NonPersonnel: 4,360,995
Program Revenue: 17,737
Quartile: Non-Prioritized
Description: Debt servicing (annual repayment of principal and interest) costs.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Program Reports
Interest and Investment IncomeUser Group: Fiscal Services
Total Cost: 0 FTE: 0 Personnel: 0 NonPersonnel: 0
Program Revenue: 987,200
Quartile: NA
Description: Interest revenue earned on the City’s bank accounts and investments.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Program Reports
Internal AllocationsUser Group: Fiscal Services
Total Cost: 258,200 FTE: 0 Personnel: 0 NonPersonnel: 258,200
Program Revenue: 258,200
Quartile: Non-Prioritized
Description: The distribution of costs between the Utility fund and the Tax fund to properly assign costs tothe rates they support.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Program Reports
Library GrantUser Group: Fiscal Services
Total Cost: 1,222,000 FTE: 0 Personnel: 0 NonPersonnel: 1,222,000
Program Revenue: 0
Quartile: 3
Description: Administration of the local appropriation request from the Fort Saskatchewan Public LibraryBoard to deliver public library services.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result1 Responsive Economy2 Safe Community3 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Office Supply and Furnishings ManagementUser Group: Fiscal Services
Total Cost: 259,406 FTE: 0.2 Personnel: 16,448 NonPersonnel: 242,958
Program Revenue: 0
Quartile: Non-Prioritized
Description: Management of office materials and supplies, postage, and furnishings and equipment.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Program Reports
Property Tax & RequisitionUser Group: Fiscal Services
Total Cost: 15,018,138 FTE: 0 Personnel: 0 NonPersonnel: 15,018,138
Program Revenue: 63,659,773
Quartile: Non-Prioritized
Description: Revenue generated through the collection of property taxes for the purpose of financing ser-vices performed for the common benefit of the people. As well as taxes collected on behalf of the Governmentof Alberta and the Heartland Housing Foundation.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Program Reports
Reserve TransfersUser Group: Fiscal Services
Total Cost: 7,053,231 FTE: 0 Personnel: 0 NonPersonnel: 7,053,231
Program Revenue: 1,326,785
Quartile: 3
Description: Transfers to and from reserves to provide a consistent funding source for lifecycle mainte-nance and replacements, future facility operating costs, utility infrastructure replacements and maintenance,contingency funding and the sump pump retrofit program.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Collaboration3 Financial Stewardship1 Operational Excellence4 Resource Management0 Service Excellence
..
Program Reports
Salary and Wage MitigationUser Group: Fiscal Services
Total Cost: -799,200 FTE: 0 Personnel: 0 NonPersonnel: -799,200
Program Revenue: 0
Quartile: Non-Prioritized
Description: Salaries, wages, and benefits represent the City’s largest operating expenditures. The Citybudgets for salaries, wages, and benefits by utilizing all the available information at the time the budget isprepared. However, despite best efforts, staffing surpluses and deficits can arise and vary in amount fromyear to year. The salary and wage mitigation was calculated to offset the cost of staff vacancies, difference instart dates for new employees, delays in filling positions, and pay scale differences.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Fleet Facilities and Engineering Programs
Table of Fleet Facilities and Engineering Programs
User Group Program 2021 - 3 ProposedFire Services Building Maintenance and Operation-Facilities 3,700Fleet, Facilities and Engineering Building Maintenance and Operation-Facilities 2,435,702Public Works Building Maintenance and Operation-Facilities 10,068Fleet, Facilities and Engineering Capital Construction - Community 71,773Fleet, Facilities and Engineering Capital Construction - Governance 228,331Public Works Capital Construction - Governance 17,865Fleet, Facilities and Engineering Capital Procurement 193,417Public Works Capital Procurement 1,407Fleet, Facilities and Engineering Custodial Services-Facilities 1,046,748Fleet, Facilities and Engineering Development Engineering 368,190Fleet, Facilities and Engineering Facility Life Cycle 962,628Fleet, Facilities and Engineering Fleet Planned/Preventative Maintenance 791,916Public Works Fleet Planned/Preventative Maintenance 2,014Fleet, Facilities and Engineering Fleet Repairs 393,978Public Works Fleet Repairs 9,218Fleet, Facilities and Engineering Indoor Dry Surface Arena-JRC & Sportsplex 67,264Fleet, Facilities and Engineering Indoor Ice Arena-JRC & Sportsplex 560,326Fleet, Facilities and Engineering Interdepartmental Engineering Support 41,216Public Works Interdepartmental Engineering Support 5,034Fleet, Facilities and Engineering Lot Grading Program 13,281Fleet, Facilities and Engineering Service Inspections 39,401Public Works Service Inspections 3,596Fleet, Facilities and Engineering Traffic Safety 101,630Public Works Traffic Safety 3,596
Total 7,372,298
..
Program Reports
Building Maintenance and Operation-FacilitiesUser Group: Fleet, Facilities and Engineering
Total Cost: 2,449,470 FTE: 8.73 Personnel: 778,337 NonPersonnel: 1,671,133
Program Revenue: 521,160
Quartile: 2
Description: Perform / coordinate preventative and unplanned maintenance / repairs to all City facilitiesIncludes lease revenue and rental revenue from City rental spaces. (Excluding the Dow Centennial Centre).
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration1 Financial Stewardship3 Operational Excellence4 Resource Management3 Service Excellence
..
Program Reports
Capital Construction - CommunityUser Group: Fleet, Facilities and Engineering
Total Cost: 71,773 FTE: 0.48 Personnel: 61,132 NonPersonnel: 10,642
Program Revenue: 0
Quartile: 1
Description: Implement the Capital Plan by consulting and working with the community and user groups toensure, as much as possible, that their needs are met with the implementation of the Capital Plan. Work withimpacted residents to minimize impacts as much as possible.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy1 Safe Community2 Thriving Recreation, Culture and Parks2 Welcoming Community4 Well-Planned and Maintained Infrastructure3 Well-Planned Community
..
Program Reports
Capital Construction - GovernanceUser Group: Fleet, Facilities and Engineering
Total Cost: 246,195 FTE: 1.43 Personnel: 157,528 NonPersonnel: 88,667
Program Revenue: 51,250
Quartile: 1
Description: Implement the Capital Plan by initiating design, procuring consultants and procuring contractors.Ensure the priorities of the Asset Management plan are met. Assist in developing Asset Management andlong term capital plans.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result3 Collaboration3 Financial Stewardship3 Operational Excellence4 Resource Management3 Service Excellence
..
Program Reports
Capital ProcurementUser Group: Fleet, Facilities and Engineering
Total Cost: 194,824 FTE: 1.21 Personnel: 146,117 NonPersonnel: 48,707
Program Revenue: 0
Quartile: 2
Description: Purchase major capital items within the department’s scope. Manage the fleet / equipment lifecycle replacement program. Manage the City’s leased vehicle program. Work with Departments to identifyequipment specifications and purchase fleet / equipment following all City Policies and Provincial Regulations.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration1 Financial Stewardship4 Operational Excellence4 Resource Management3 Service Excellence
..
Program Reports
Custodial Services-FacilitiesUser Group: Fleet, Facilities and Engineering
Total Cost: 1,046,748 FTE: 13.33 Personnel: 861,682 NonPersonnel: 185,066
Program Revenue: 65,000
Quartile: 3
Description: Clean all City facilities (excluding the Dow Centennial Centre). Provide facility monitoring duringrental activities.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration0 Financial Stewardship3 Operational Excellence1 Resource Management3 Service Excellence
..
Program Reports
Development EngineeringUser Group: Fleet, Facilities and Engineering
Total Cost: 368,190 FTE: 1.37 Personnel: 154,766 NonPersonnel: 213,424
Program Revenue: 31,250
Quartile: 1
Description: Plan major levy/development area capital improvements. This includes setting Levy Rates.Review and inspect Developer infrastructure as per approved Development Agreements and EngineeringStandards.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy4 Safe Community4 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure4 Well-Planned Community
..
Program Reports
Facility Life CycleUser Group: Fleet, Facilities and Engineering
Total Cost: 962,628 FTE: 1.88 Personnel: 172,728 NonPersonnel: 789,900
Program Revenue: 0
Quartile: 2
Description: Manage the Facility Life Cycle program, replacing key building components ensuring that themaximum life can be utilized from the infrastructure.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration1 Financial Stewardship4 Operational Excellence4 Resource Management3 Service Excellence
..
Program Reports
Fleet Planned/Preventative MaintenanceUser Group: Fleet, Facilities and Engineering
Total Cost: 793,930 FTE: 2.52 Personnel: 249,355 NonPersonnel: 544,575
Program Revenue: 4,200
Quartile: 2
Description: Perform all planned / preventative maintenance according to manufacturer’s specifications andProvincial codes. This also includes fuel costs for the equipment and vehicle fleet.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration0 Financial Stewardship4 Operational Excellence4 Resource Management3 Service Excellence
..
Program Reports
Fleet RepairsUser Group: Fleet, Facilities and Engineering
Total Cost: 403,196 FTE: 2.07 Personnel: 203,739 NonPersonnel: 199,457
Program Revenue: 0
Quartile: 4
Description: Perform all unplanned maintenance and repairs as required.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration0 Financial Stewardship3 Operational Excellence1 Resource Management1 Service Excellence
..
Program Reports
Indoor Dry Surface Arena-JRC & SportsplexUser Group: Fleet, Facilities and Engineering
Total Cost: 67,264 FTE: 0.47 Personnel: 43,265 NonPersonnel: 23,999
Program Revenue: 30,001
Quartile: 2
Description: Operate indoor arena pad surfaces at the Jubilee Recreation Centre Arena and the SportsplexArena as a dry surface for rentals, indoor sports such as lacrosse, ball hockey and roller derby. There are noprograms or spontaneous use on dry surface.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result1 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community1 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Indoor Ice Arena-JRC & SportsplexUser Group: Fleet, Facilities and Engineering
Total Cost: 560,326 FTE: 3.72 Personnel: 315,548 NonPersonnel: 244,778
Program Revenue: 362,498
Quartile: 2
Description: Operate indoor ice surfaces at the Jubilee Recreation Centre Arena and the Sportsplex Arenafor user groups to rent for various leagues, practices, tournaments and competitions. The ice is available fordrop-in opportunities such as public skating, shinny hockey, puck and play and family skills and drills.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result1 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community1 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Interdepartmental Engineering SupportUser Group: Fleet, Facilities and Engineering
Total Cost: 46,250 FTE: 0.5 Personnel: 46,250 NonPersonnel: 0
Program Revenue: 0
Quartile: 3
Description: Provide Engineering support and advice to other City Departments as needed.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration0 Financial Stewardship4 Operational Excellence4 Resource Management3 Service Excellence
..
Program Reports
Lot Grading ProgramUser Group: Fleet, Facilities and Engineering
Total Cost: 13,281 FTE: 0.16 Personnel: 13,281 NonPersonnel: 0
Program Revenue: 41,550
Quartile: 2
Description: Review Plot Plans, Rough and Final Grade Certificates for new homes, ensuring that gradingmeets the requirements of the approved Subdivision Grading Plan.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure4 Well-Planned Community
..
Program Reports
Service InspectionsUser Group: Fleet, Facilities and Engineering
Total Cost: 42,997 FTE: 0.41 Personnel: 42,997 NonPersonnel: 0
Program Revenue: 58,053
Quartile: 3
Description: Permit and inspect Water / Sewer private lot installations to City services for all new homesensuring compliance with City Standards.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Traffic SafetyUser Group: Fleet, Facilities and Engineering
Total Cost: 105,226 FTE: 0.48 Personnel: 40,226 NonPersonnel: 65,000
Program Revenue: 65,000
Quartile: 2
Description: Review traffic safety concerns. Setup and evaluate traffic count data. Determine eligibility andproduce options per traffic calming policy / procedure. Implement solutions as required.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Information Technology Programs
Table of Information Technology Programs
User Group Program 2021 - 3 ProposedInformation Technology Corporate Application Support 978,066Fiscal Services End User Systems Support (Hardware) 37,320Information Technology End User Systems Support (Hardware) 415,691Information Technology Geographical Information Systems (GIS) 190,834Information Technology IT Consulting and Project Management (Internal Departments) 246,026Information Technology IT Security and Data Management 210,431Fiscal Services Network Infrastructure 87,079Information Technology Network Infrastructure 299,357
Total 2,464,805
..
Program Reports
Corporate Application SupportUser Group: Information Technology
Total Cost: 978,066 FTE: 3.6 Personnel: 417,760 NonPersonnel: 560,306
Program Revenue: 0
Quartile: 3
Description: Provide support of corporate application; Great Plains, CityView, WorkTech and Intelli. Thisincludes system upgrades, testing, problem resolution, application integration, back end database support,user training, and managing software licensing.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration0 Financial Stewardship4 Operational Excellence0 Resource Management3 Service Excellence
..
Program Reports
End User Systems Support (Hardware)User Group: Information Technology
Total Cost: 453,011 FTE: 1.95 Personnel: 210,035 NonPersonnel: 242,976
Program Revenue: 0
Quartile: 3
Description: Provide support to staff in the use of computers, cell phones, tablets and printers. Includeslifecycle management of purchasing, installation and recycling of disposal equipment.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration0 Financial Stewardship4 Operational Excellence0 Resource Management3 Service Excellence
..
Program Reports
Geographical Information Systems (GIS)User Group: Information Technology
Total Cost: 190,834 FTE: 0.85 Personnel: 93,704 NonPersonnel: 97,130
Program Revenue: 0
Quartile: 4
Description: Coordination of geospatial data models that hold department data and manage the data withthe support and use of GIS business intelligence and reporting tools; custom map creation and GIS training.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration0 Financial Stewardship1 Operational Excellence2 Resource Management2 Service Excellence
..
Program Reports
IT Consulting and Project Management (Internal Departments)User Group: Information Technology
Total Cost: 246,026 FTE: 1.9 Personnel: 237,411 NonPersonnel: 8,616
Program Revenue: 0
Quartile: 3
Description: Provides support for selecting and implementing new business solutions while working closelywith departments. Ensure their needs are met by providing technical and strategic leadership.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Collaboration1 Financial Stewardship2 Operational Excellence1 Resource Management3 Service Excellence
..
Program Reports
IT Security and Data ManagementUser Group: Information Technology
Total Cost: 210,431 FTE: 0.85 Personnel: 118,169 NonPersonnel: 92,262
Program Revenue: 0
Quartile: 3
Description: Make certain that all City information and data is secure and available through backup, restoreand disaster recovery methods. Security controls are designed to provide a robust and stable environmentwith appliance based and software security services. Provide strategic framework and policy development.This also includes Security Education awareness programs.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration0 Financial Stewardship4 Operational Excellence2 Resource Management1 Service Excellence
..
Program Reports
Network InfrastructureUser Group: Information Technology
Total Cost: 386,437 FTE: 0.85 Personnel: 117,494 NonPersonnel: 268,943
Program Revenue: 0
Quartile: 3
Description: Manage the network and all connected devices/appliances, virtual server environment, storageservers, switches and data pathways. Follow life cycle replacement procedures with continuous upgrades andpatching as necessary. Provide strategic framework and policy development.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration0 Financial Stewardship4 Operational Excellence3 Resource Management2 Service Excellence
..
Legislative Services Programs
Table of Legislative Services Programs
User Group Program 2021 - 3 ProposedLegislative Services Assessment Review Board 6,855Legislative Services Bylaw and Policy Development and Management 84,403Culture and Recreation Services Contract and Agreement Administration 12,347Legislative Services Contract and Agreement Administration 94,096Corporate Communications Council and Council Meeting Support 16,159Legislative Services Council and Council Meeting Support 184,110Legislative Services Elections 89,935Legislative Services Freedom of Information and Protection of Privacy (FOIP) 37,263Legislative Services Insurance Administration and Risk Management 759,887Utilities Insurance Administration and Risk Management 29,486Legislative Services Legislative and Legal Support 187,183Legislative Services Records Management 100,142Legislative Services Subdivision and Development Appeal Board 31,376
Total 1,633,243
..
Program Reports
Assessment Review BoardUser Group: Legislative Services
Total Cost: 6,855 FTE: 0.06 Personnel: 5,816 NonPersonnel: 1,039
Program Revenue: 1,181
Quartile: 3
Description: Coordinate and provide support for the legislated Assessment Review Board (ARB) hearings,ensuring the principles of natural justice are carried out. Liaise with the Capital Region Assessment ServicesCommission (CRASC) on the coordination of any necessary ARB hearings.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result2 Collaboration1 Financial Stewardship1 Operational Excellence0 Resource Management3 Service Excellence
..
Program Reports
Bylaw and Policy Development and ManagementUser Group: Legislative Services
Total Cost: 84,403 FTE: 0.66 Personnel: 83,364 NonPersonnel: 1,039
Program Revenue: 0
Quartile: 1
Description: Manage, review and provide insight into the development of bylaws and policies for correctformatting, consistency of language, and to ensure legal and legislative compliance.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Collaboration2 Financial Stewardship3 Operational Excellence1 Resource Management3 Service Excellence
..
Program Reports
CensusUser Group: Legislative Services
Total Cost: 0 FTE: 0 Personnel: 0 NonPersonnel: 0
Program Revenue: 0
Quartile: NA
Description: Oversee all aspects of conducting the municipal census, as per legislation. Ensure requireddata and reports are available to City Administration and the public to assist with future planning and programdevelopment.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
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Program Reports
Contract and Agreement AdministrationUser Group: Legislative Services
Total Cost: 106,443 FTE: 0.86 Personnel: 105,404 NonPersonnel: 1,039
Program Revenue: 0
Quartile: 3
Description: Provide advice, procedural support, review and execution of City documents. Review of docu-mentation for correct formatting, consistency of language, and to ensure legal and legislative compliance.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration2 Financial Stewardship2 Operational Excellence0 Resource Management2 Service Excellence
..
Program Reports
Council and Council Meeting SupportUser Group: Legislative Services
Total Cost: 200,270 FTE: 1.71 Personnel: 188,004 NonPersonnel: 12,265
Program Revenue: 0
Quartile: 2
Description: Oversee all aspects related to the preparation of Council and Committee of the Whole meetings.Provide administrative support for Councillors, e.g., arranging of schedules, and coordination and approvalof expenses. Manage and support all aspects of the processes for elected official and public member boardand committee appointments. Support the interview process for the Application Review Committee, who willprovide recommendations to Council for public member appointments.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result1 Collaboration1 Financial Stewardship2 Operational Excellence2 Resource Management3 Service Excellence
..
Program Reports
ElectionsUser Group: Legislative Services
Total Cost: 89,935 FTE: 0.11 Personnel: 13,895 NonPersonnel: 76,039
Program Revenue: 0
Quartile: 3
Description: Oversee all aspects of municipal elections, by-elections and questions, as well as electionsfor the public and separate school board trustees, as required by the Municipal Government Act. Ensure alllegislated processes are followed.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration0 Financial Stewardship1 Operational Excellence0 Resource Management2 Service Excellence
..
Program Reports
Freedom of Information and Protection of Privacy (FOIP)User Group: Legislative Services
Total Cost: 37,263 FTE: 0.31 Personnel: 36,224 NonPersonnel: 1,039
Program Revenue: 1,181
Quartile: 4
Description: Oversee the provision of the City’s Freedom of Information and Protection of Privacy (FOIP)program, ensuring the City remains compliant with the FOIP provincial legislation. Provide assistance to thepublic and Administration for access to information and privacy-related questions.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Collaboration0 Financial Stewardship1 Operational Excellence0 Resource Management2 Service Excellence
..
Program Reports
Insurance Administration and Risk ManagementUser Group: Legislative Services
Total Cost: 789,373 FTE: 0.61 Personnel: 60,713 NonPersonnel: 728,660
Program Revenue: 0
Quartile: 2
Description: Oversee and implement the City’s insurance program. Liaise with the City’s insurer, AlbertaMunicipal Services Corporation, and Administration to determine the levels of protection which are required.Provide insight on risk management matters, and make recommendations on how to best mitigate the City’srisk.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration2 Financial Stewardship4 Operational Excellence2 Resource Management3 Service Excellence
..
Program Reports
Legislative and Legal SupportUser Group: Legislative Services
Total Cost: 187,183 FTE: 0.56 Personnel: 62,453 NonPersonnel: 124,731
Program Revenue: 0
Quartile: 4
Description: Provide legislative and legal assistance and advice to Administration, and coordinate externallegal support when necessary. Monitor and manage the budget for external legal expenses.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Collaboration2 Financial Stewardship2 Operational Excellence1 Resource Management1 Service Excellence
..
Program Reports
Records ManagementUser Group: Legislative Services
Total Cost: 100,142 FTE: 1.01 Personnel: 94,331 NonPersonnel: 5,811
Program Revenue: 0
Quartile: 2
Description: Oversee all aspects of the City’s records management program, ensuring that processes alignwith the Records Management Bylaw, and associated procedures for both physical and electronic records.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result1 Collaboration0 Financial Stewardship3 Operational Excellence0 Resource Management4 Service Excellence
..
Program Reports
Subdivision and Development Appeal BoardUser Group: Legislative Services
Total Cost: 31,376 FTE: 0.26 Personnel: 26,908 NonPersonnel: 4,468
Program Revenue: 1,181
Quartile: 2
Description: Coordinate and provide support for the legislated Subdivision and Development Appeals Board(SDAB) hearings, as required by the Municipal Government Act, and ensuring the principles of natural justiceare carried out. Coordinate training for SDAB members and Administration, and liaise with SDAB members,Administration, and the public on the processes for hearings.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result3 Collaboration1 Financial Stewardship2 Operational Excellence0 Resource Management3 Service Excellence
..
People Services Programs
Table of People Services Programs
User Group Program 2021 - 3 ProposedPeople Services Classification and Compensation 174,210People Services Corporate Wide Training and Development 148,710Culture and Recreation Services Health and Safety 9,563People Services Health and Safety 209,202Senior Leadership Health and Safety 97,084People Services Labour Relations 172,941People Services Payroll and Benefits Administration 476,034Public Works Payroll and Benefits Administration 25,214People Services Recruitment and Orientation 191,461
Total 1,504,420
..
Program Reports
Classification and CompensationUser Group: People Services
Total Cost: 174,210 FTE: 1.2 Personnel: 157,164 NonPersonnel: 17,047
Program Revenue: 0
Quartile: 3
Description: Creates the overall compensation structure. Participates in and creates/conducts salary sur-veys and analyzes data to make recommendations on salary structure, market adjustments & cost of livingadjustments. Ensures competitive compensation while maintaining internal and external equity. Creates andmanages the job evaluation system to classify jobs according to specific competencies and responsibilities.Ensures fair and transparent processes for review of jobs and explaining decisions to management and em-ployees.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration2 Financial Stewardship2 Operational Excellence0 Resource Management3 Service Excellence
..
Program Reports
Corporate Wide Training and DevelopmentUser Group: People Services
Total Cost: 148,710 FTE: 0.77 Personnel: 87,913 NonPersonnel: 60,797
Program Revenue: 0
Quartile: 2
Description: Development, delivery and administration of programs to support learning and developmentneeds of employees. Determining need and facilitating external and in house opportunities for development inthe areas of leadership, supervision, respectful workplace, health and safety, and customer service. Ensureproper documentation processes are set up such as, training, testing, and competency of all staff includingmaintenance of a retraining/re-certification requirement system to ensure staff have current and up to datequalifications. Coordinate staff engagement survey.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration2 Financial Stewardship4 Operational Excellence2 Resource Management2 Service Excellence
..
Program Reports
Health and SafetyUser Group: People Services
Total Cost: 315,849 FTE: 2.5 Personnel: 270,658 NonPersonnel: 45,191
Program Revenue: 0
Quartile: 1
Description: Creation and maintenance of a strong health and safety management system that is easy to uti-lize for employees/supervisors/volunteers/vendors while maintaining compliance with provincial and federallegislation. Tracking and reporting of Health and Safety responsibilities, including competencies and require-ments for employees and classifications. Follow up with investigations, report on serious incidents and identifycorrective actions. Track lost time and modified work. Liaise with WCB and provincial Occupational Healthand Safety officers. Ensure the effective and timely management of absences due to illness or injury (work ornon-work related) with a goal to minimize time away from work and provide needed supports to employees.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Collaboration2 Financial Stewardship4 Operational Excellence2 Resource Management3 Service Excellence
..
Program Reports
Labour RelationsUser Group: People Services
Total Cost: 172,941 FTE: 1 Personnel: 162,456 NonPersonnel: 10,485
Program Revenue: 0
Quartile: 2
Description: Provide advice and support to maintain positive relationships with employees and CUPE Lo-cal 30. Leads the collective bargaining and grievance processes. The provision of services to support theorganizations supervisors and employees in responding to issues and incidents. Includes conducting inves-tigations, advising on corrective action and discipline and the termination process. Co-chair responsibilitiesfor Working Relationship Committee comprised of City and CUPE representatives. Creation and support ofpolicies, procedures and online resources for staff and supervisors to provide guidance and requirements.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Collaboration3 Financial Stewardship3 Operational Excellence0 Resource Management3 Service Excellence
..
Program Reports
Payroll and Benefits AdministrationUser Group: People Services
Total Cost: 501,248 FTE: 1.9 Personnel: 197,101 NonPersonnel: 304,147
Program Revenue: 0
Quartile: 3
Description: Timely and accurate processing of all salary and wages for employees on a biweekly basis forthe City of Fort Saskatchewan and the Fort Saskatchewan Public Library. Ensures accuracy in time reportingand ensures compliance with Canada Revenue Agency (CRA), Local Authorities Pension Plan (LAPP), Al-berta Blue Cross and several other external agencies. Calculates and submits employer based remittancesto finance. Development and administration of employee health benefit plans including health, dental, longterm disability, life insurance, accidental death and dismemberment insurance and lifestyles benefit plans.Manages the annual premium setting process and tracks the financial status of the plans. Annual reportingto CCRA, LAPP, WCB.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Collaboration3 Financial Stewardship2 Operational Excellence0 Resource Management2 Service Excellence
..
Program Reports
Recruitment and OrientationUser Group: People Services
Total Cost: 191,461 FTE: 1.38 Personnel: 142,437 NonPersonnel: 49,024
Program Revenue: 0
Quartile: 3
Description: Establish, advise on and facilitate the recruitment process including creation of guidelines,advising on recruitment strategy, preparation of job postings, scheduling and conducting interviews, referenceand screening checks. Develops job offers and communicates with successful and unsuccessful candidates.Development and coordination of monthly orientation and coordinates all onboarding. Administration of apool of resources to support corporate departments with vacancies usually less than 30 days or on specialprojects.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration0 Financial Stewardship4 Operational Excellence0 Resource Management3 Service Excellence
..
Planning and Development Programs
Table of Planning and Development Programs
User Group Program 2021 - 3 ProposedPlanning and Development Building, Electrical, Plumbing and Gas Permit Review 119,815Planning and Development Compliance Letters and File Searches 100,578Planning and Development Development Agreements 27,409Planning and Development Development Permit Review and Issuance 244,750Planning and Development Encroachment Agreements 28,179Planning and Development Joint Land Use Planning Agreement 54,714Planning and Development Land Use Bylaw 180,762Planning and Development Land Use Bylaw Enforcement 111,477Planning and Development Municipal Development Plan 164,011Planning and Development Regional Planning and Intermunicipal Collaboration 83,975Planning and Development Safety Code Compliance 106,230Planning and Development Safety Codes Inspections 225,266Planning and Development Statutory Plan Development 139,462Planning and Development Subdivision Application Review 103,864
Total 1,690,491
..
Program Reports
Building, Electrical, Plumbing and Gas Permit ReviewUser Group: Planning and Development
Total Cost: 119,815 FTE: 0.87 Personnel: 89,390 NonPersonnel: 30,425
Program Revenue: 436,196
Quartile: 2
Description: Provide pre-consultation services if needed, review plans and documentation, and issue permit.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy2 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Compliance Letters and File SearchesUser Group: Planning and Development
Total Cost: 100,578 FTE: 1.02 Personnel: 94,820 NonPersonnel: 5,758
Program Revenue: 46,455
Quartile: 3
Description: Written confirmation from the City on development compliance (siting, use and developmentapproval of buildings shown) in accordance with the Land Use Bylaw. Review Planning & DevelopmentServices files (and circulate to various internal departments) for information related to zoning confirmation,permitting, inspections, violations, expropriations, environmental site assessments on vacant lands. Both area service provided to vendors, purchasers and financial institutions.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy2 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Development AgreementsUser Group: Planning and Development
Total Cost: 27,409 FTE: 0.16 Personnel: 22,274 NonPersonnel: 5,135
Program Revenue: 22,729
Quartile: 2
Description: Negotiation of Development Agreements to create a legal contract with developers outliningthe terms and conditions (financial, obligatory and otherwise) which must be met as a condition of the devel-opment.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks0 Welcoming Community2 Well-Planned and Maintained Infrastructure4 Well-Planned Community
..
Program Reports
Development Permit Review and IssuanceUser Group: Planning and Development
Total Cost: 244,750 FTE: 2.3 Personnel: 237,889 NonPersonnel: 6,861
Program Revenue: 99,761
Quartile: 2
Description: Review of applications against Land Use Bylaw and relevant planning documents. Develop-ment Permits authorize developments in accordance with the Land Use Bylaw. Development Permit rules andprocesses associated with the review and decision-making processes are established through MGA legisla-tion. Processes include application acceptance, review and analysis, and rendering a decision. Post decisioninclude notification, monitoring, and possible appeal.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy1 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community1 Well-Planned and Maintained Infrastructure3 Well-Planned Community
..
Program Reports
Encroachment AgreementsUser Group: Planning and Development
Total Cost: 28,179 FTE: 0.24 Personnel: 22,931 NonPersonnel: 5,248
Program Revenue: 16,183
Quartile: 4
Description: Through inspections, monitoring and enforcement and other remedies, administer encroach-ments of development/improvements onto City owned lands and rights of way.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Joint Land Use Planning AgreementUser Group: Planning and Development
Total Cost: 54,714 FTE: 0.39 Personnel: 49,466 NonPersonnel: 5,248
Program Revenue: 1,696
Quartile: 2
Description: Joint use agreements are partnerships between the City of Fort Saskatchewan and the Publicand Catholic School Boards. They are meant to provide access to school facilities for different communitypurposes. They also assist in guiding the planning, assembly, design, and maintenance for sites for schooland park purposes; and provides a framework for decision making related to surplus reserve and non-reservesites.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks2 Welcoming Community1 Well-Planned and Maintained Infrastructure3 Well-Planned Community
..
Program Reports
Land Use BylawUser Group: Planning and Development
Total Cost: 180,762 FTE: 1.71 Personnel: 174,873 NonPersonnel: 5,889
Program Revenue: 1,946
Quartile: 1
Description: Every municipality must have a Land Use Bylaw in accordance with the MGA. Maintain, im-plement, and continuously update the City’s Land Use Bylaw (LUB) to ensure relevancy and responsiveness.The LUB must be prepared in accordance with the Municipal Government Act (MGA). The LUB regulates theuse and development of land and buildings within the City to achieve the orderly and economic developmentof land. The LUB implements the policies of the Municipal Development Plan and other statutory planningdocuments.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy2 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure4 Well-Planned Community
..
Program Reports
Land Use Bylaw EnforcementUser Group: Planning and Development
Total Cost: 111,477 FTE: 0.96 Personnel: 105,701 NonPersonnel: 5,776
Program Revenue: 1,696
Quartile: 2
Description: Ensure development on private land meets the use and development standards set out withinthe City’s Land Use Bylaw (LUB). Enforcement of Land Use Bylaws is legislated by the MGA. When required,exercise enforcement mechanisms as per the LUB and our Municipal Policy (MP). Our MP refers to theLand Use Enforcement Policy and the Naming Policy (naming of development areas, roads, parks and publicfacilities).
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy2 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure3 Well-Planned Community
..
Program Reports
Municipal Development PlanUser Group: Planning and Development
Total Cost: 164,011 FTE: 1.14 Personnel: 140,804 NonPersonnel: 23,208
Program Revenue: 7,464
Quartile: 1
Description: Develop and maintain the Municipal Development Plan (MDP). The MDP is a Statutory Planin accordance with the Municipal Government Act and as such must be prepared in accordance with specificrequirements. Every municipality must have one. Because Fort Saskatchewan is part of the EdmontonMetropolitan Region Board (EMRB), the MDP must also be prepared in accordance with the EMRB RegionalPlan. The MDP is the City’s plan for the future. It sets out a clear vision for how Fort Saskatchewan will growand develop over the next 30 years and beyond. The MDP provides a comprehensive long-term land usepolicy framework within which present and projected growth and development may take place.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result4 Responsive Economy2 Safe Community3 Thriving Recreation, Culture and Parks3 Welcoming Community1 Well-Planned and Maintained Infrastructure4 Well-Planned Community
..
Program Reports
Regional Planning and Intermunicipal CollaborationUser Group: Planning and Development
Total Cost: 83,975 FTE: 0.51 Personnel: 69,860 NonPersonnel: 14,115
Program Revenue: 1,696
Quartile: 1
Description: Representing the City at the Edmonton Metropolitan Regional Board (EMRB) and its variouscommittees. The EMRB is a Provincially mandated Growth Board. Implementing regional policy into theCity’s statutory planning documents. Collaborate with neighbouring municipalities on the development andimplementation of intermunicipal collaboration agreements.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result1 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks1 Welcoming Community3 Well-Planned and Maintained Infrastructure4 Well-Planned Community
..
Program Reports
Safety Code ComplianceUser Group: Planning and Development
Total Cost: 106,230 FTE: 0.83 Personnel: 84,810 NonPersonnel: 21,420
Program Revenue: 72,348
Quartile: 2
Description: Ensure buildings are in accordance with regulations, codes, and bylaw. This includes moni-toring through a program of permit issuance, plans examination, site inspection, and enabling a process ofverification of compliance. These functions are carried out by certified and designated Safety Codes Offi-cers to provide compliance monitoring in accordance with the Safety Codes Act and associated codes andstandards. When enforcement action is necessary, the Development Compliance Officer will be engaged.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy3 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Safety Codes InspectionsUser Group: Planning and Development
Total Cost: 225,266 FTE: 1 Personnel: 88,454 NonPersonnel: 136,813
Program Revenue: 105,000
Quartile: 2
Description: Inspections related to Safety Codes and Building Code are Provincially mandated. Authorityof Inspectors and Plan Reviewers come from Provincial legislation. Ensure inspections are carried out for alldisciplines (building, electrical, plumbing, and gas) in accordance with the City’s Quality Management Plan(QMP). The QMP outlines the City’s level of service and is what provides the City with accreditation under theSafety Codes Council.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy3 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Statutory Plan DevelopmentUser Group: Planning and Development
Total Cost: 139,462 FTE: 1.26 Personnel: 125,319 NonPersonnel: 14,143
Program Revenue: 25,017
Quartile: 1
Description: Statutory Plans include the Municipal Development Plan, Area Structure Plans, Area Rede-velopment Plans, and Intermunicipal Development Plans. Statutory Plans are legislated and mandated bythe MGA. Prepare City led plans and strategies and research information providing high level planning policydirection. This includes items such as, but not limited to, Statutory Plan implementation, amendments, anddevelopment. It also includes preparing and updating policies and procedures.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy1 Safe Community3 Thriving Recreation, Culture and Parks3 Welcoming Community3 Well-Planned and Maintained Infrastructure4 Well-Planned Community
..
Program Reports
Subdivision Application ReviewUser Group: Planning and Development
Total Cost: 103,864 FTE: 0.74 Personnel: 98,325 NonPersonnel: 5,539
Program Revenue: 33,942
Quartile: 2
Description: Processing and reviewing subdivision applications. A subdivision typically creates a new parcelor parcels of land. Subdivisions are reviewed based on the direction provided by the Municipal GovernmentAct, the Municipal Development Plan, other statutory plans, the Land Use Bylaw and application of municipalpolicy. This is where the policy direction of the higher level planning documents are implemented.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)0 PopServed Available and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result2 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks1 Welcoming Community2 Well-Planned and Maintained Infrastructure3 Well-Planned Community
..
Protective Services Programs
Table of Protective Services Programs
User Group Program 2021 - 3 ProposedProtective Services Animal Control 363,787Protective Services Automated Traffic Enforcement 487,152Protective Services Conventional Traffic Enforcement 558,616Protective Services General Duty Response to Calls 4,388,726Protective Services General Investigations Section (GIS) 538,665Protective Services Municipal Enforcement 599,606Protective Services Policing Committee 19,872Protective Services Protective Services Analysis 173,698Protective Services Public Relations and Education 237,145Protective Services School Resource Officer Program (SRO) 197,004Protective Services Traffic/Crime Reduction Unit (T/CRU) 548,704
Total 8,112,973
..
Program Reports
Animal ControlUser Group: Protective Services
Total Cost: 363,787 FTE: 2.79 Personnel: 300,938 NonPersonnel: 62,849
Program Revenue: 123,530
Quartile: 2
Description: Municipal Enforcement officers enforce the Animal Control Bylaw and provincial Animal Pro-tection Act. Includes the investigation of animal abuse, dangerous animals, and apprehending / processinganimals roaming at large. Also includes care and maintenance of animals while in our care and ensuringanimals receive necessary veterinary care.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw0 PopServed Available and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Automated Traffic EnforcementUser Group: Protective Services
Total Cost: 487,152 FTE: 1.28 Personnel: 130,890 NonPersonnel: 356,262
Program Revenue: 1,640,909
Quartile: 3
Description: Relates to intersection safety device (ISD) cameras and photo-laser devices. Includes prepa-ration of affidavits; review, approval, and issuance of tickets to violators; preparation and management ofCourt disclosure packages including video evidence. Lead and conduct independent testing of ISD camerasystems in accordance with provincial standards. Coordinate maintenance and repairs of ISD sites with theservice provider. ISD ticket approval and administrative work to support this initiative.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw2 PopServed Available to more than 50% and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy2 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Conventional Traffic EnforcementUser Group: Protective Services
Total Cost: 558,616 FTE: 2.5 Personnel: 268,729 NonPersonnel: 289,887
Program Revenue: 259,091
Quartile: 3
Description: Integrated traffic services which consists of RCMP and Municipal Enforcement Services. Con-ventional enforcement of provincial traffic safety laws and regulations using conventional enforcement E.g.,distracted driving, impaired driving, municipal traffic / parking laws. This service also includes crowd and trafficcontrol for planned community events. As well as Commercial Vehicle Safety Compliance which is enforcedby Municipal Enforcement Services.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy3 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
General Duty Response to CallsUser Group: Protective Services
Total Cost: 4,388,726 FTE: 10.8 Personnel: 991,623 NonPersonnel: 3,397,103
Program Revenue: 519,563
Quartile: 2
Description: General Duty refers to the uniformed officers who observe, detect and respond to all mannerof calls for police services. Duties include criminal code, Criminal Drugs and Substance Act and provincialstatute investigations; proactive patrols in an effort to reduce crime and increase traffic safety; and assistingthe general public with various non investigative calls for service. Annual Police Priorities reflect the prioritiesof the Justice Minister, K Division’s Commanding Officer, and those of Fort Saskatchewan’s Council andcommunity. Allocation of resources is based on these priorities.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)4 Mandate Federal/Provincial Mandate (Act, Code, Law, Regulation)2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community2 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
General Investigations Section (GIS)User Group: Protective Services
Total Cost: 538,665 FTE: 0.57 Personnel: 51,843 NonPersonnel: 486,822
Program Revenue: 2,286
Quartile: 4
Description: The GIS Section supports the General Duty Members with their investigations and dependingon the complexity and/or severity of the file, will take the lead on certain files. They are subject matter expertson technics such as search warrant drafting and investigative interviewing.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Municipal EnforcementUser Group: Protective Services
Total Cost: 599,606 FTE: 5 Personnel: 529,375 NonPersonnel: 70,231
Program Revenue: 12,000
Quartile: 2
Description: Enforcement of City of Fort Saskatchewan Bylaws by Municipal Enforcement Services andRCMP officers. These include waste management, traffic, dangerous goods, animal, business, CommunityStandards, etc. This service also includes all Provincial Statute Enforcement such as the Petty Trespass Act;Provincial Offences Procedure Act; Weed Control Act; etc.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown3 Mandate City Bylaw2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community2 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Policing CommitteeUser Group: Protective Services
Total Cost: 19,872 FTE: 0.1 Personnel: 13,592 NonPersonnel: 6,280
Program Revenue: 0
Quartile: 4
Description: The Policing Committee facilitates communication between City Council, the RCMP, the Protec-tive Services Director and the community. Through its civilian oversight role, the Policing Committee enhancespublic confidence.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown3 Mandate City Bylaw2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Protective Services AnalysisUser Group: Protective Services
Total Cost: 173,698 FTE: 1.35 Personnel: 162,985 NonPersonnel: 10,713
Program Revenue: 0
Quartile: 4
Description: Generating economic, geographic, social and/or other general information analysis relative toresource allocations used for department planning. Traffic analysis informs Municipal Enforcement and theRCMP about collision trends and locations giving context about when/where/how the collisions are occurring.Used by front line staff to plan traffic enforcement and education. Strategic crime analysis involves providinginformation concerning crime statistics (increases/decreases/stability) and may also provide resource acqui-sition and allocation information. Where possible, sharing data to benefit other departments.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
0 PopServed Available and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy2 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Public Relations and EducationUser Group: Protective Services
Total Cost: 237,145 FTE: 0.6 Personnel: 71,549 NonPersonnel: 165,596
Program Revenue: 0
Quartile: 4
Description: Protective Services, in partnership with Corporate Communications, prepare weekly articlesor conduct media interviews about Vision Zero, road safety, animal care, and other bylaw and communitystandards issues to enhance safety and positive interactions with local media and residents.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown0 Mandate No mandate2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Responsive Economy1 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
School Resource Officer Program (SRO)User Group: Protective Services
Total Cost: 197,004 FTE: 0.52 Personnel: 47,208 NonPersonnel: 149,796
Program Revenue: 105,292
Quartile: 4
Description: The School Resource Officer takes a holistic community based approach to proactively workwith the City’s youth to provide education on key topics such as anti-bullying, drugs/alcohol and traffic safety.While enforcement is sometimes required, wherever possible, alternative measures are used formal statuteenforcement is a last resort.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement0 PopServed Available and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Traffic/Crime Reduction Unit (T/CRU)User Group: Protective Services
Total Cost: 548,704 FTE: 0.54 Personnel: 46,082 NonPersonnel: 502,622
Program Revenue: 105,292
Quartile: 3
Description: The Traffic/Crime Reduction Unit’s mandate is to use intelligence based proactive policingto reduce crime and increase traffic safety in support of Vision Zero. The T/CRU approach will incorporateintelligence gathering, evidence collection, thorough investigative strategies and support for those offenderslooking to end their crime cycles. In addition they will foster partnerships with neighboring Detachments andagencies to break down intelligence silos.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
0 PopServed Available and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result0 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Public Works Programs
Table of Public Works Programs
User Group Program 2021 - 3 ProposedPublic Works Cemetery Operations 141,305Public Works Commuter Transit Service 644,748Public Works Events and Festivals 140,158Public Works Litter and Garbage Control 162,331Public Works Local Transit Service 727,952Public Works Open Space Turf Maintenance 659,507Public Works Playgrounds and Outdoor Venue Maintenance 504,607Public Works Road and Bridge Maintenance 1,209,884Public Works Snow Clearing and Ice Control 1,036,489Public Works Storm Water Drainage and Ditches 394,166Public Works Traffic Control and Lighting 1,539,738Public Works Trail, Pathway, and Sidewalk Clearing and Pathway Maintenance 522,593Public Works Tree and Shrub Maintenance and Horticulture 648,926
Total 8,332,406
..
Program Reports
Cemetery OperationsUser Group: Public Works
Total Cost: 141,305 FTE: 0.69 Personnel: 52,372 NonPersonnel: 88,934
Program Revenue: 119,650
Quartile: 3
Description: Maintain cemetery turf and infrastructure. Process requests to access sites, sale of plots andservices. Open and close sites and provide access to columbarium areas. Manage cemetery expansionthrough the Cemetery Master Plan. Maintain records. Manage and operate in accordance with the CemeteryBylaw and Cemeteries Act.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat3 Mandate City Bylaw2 PopServed Available to more than 50% and utilized by less than 50%3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community2 Thriving Recreation, Culture and Parks0 Welcoming Community1 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Commuter Transit ServiceUser Group: Public Works
Total Cost: 644,748 FTE: 0.69 Personnel: 82,541 NonPersonnel: 562,207
Program Revenue: 72,265
Quartile: 2
Description: Link Fort Saskatchewan local transit route to Edmonton Clareview LRT station on weekdays.Oversee and manage service contract with the City of Edmonton. Liaise with regional transit groups. Answerand address public request and complaints.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy2 Safe Community2 Thriving Recreation, Culture and Parks2 Welcoming Community1 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Events and FestivalsUser Group: Public Works
Total Cost: 140,158 FTE: 1.78 Personnel: 136,725 NonPersonnel: 3,433
Program Revenue: 0
Quartile: 2
Description: Review special event permits and provide support including delivering and picking up signage,barricades, benches and waste receptacles. Support City parade float program by decorating and drivingparade float.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy2 Safe Community4 Thriving Recreation, Culture and Parks2 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Litter and Garbage ControlUser Group: Public Works
Total Cost: 162,331 FTE: 2.23 Personnel: 152,366 NonPersonnel: 9,965
Program Revenue: 4,984
Quartile: 2
Description: Empty and maintain in all outdoor public spaces waste receptacles and dog bags. Applyprioritization schedules in relation to areas, functions, and special events. Follow regular routes and wastepick up schedules. Litter picking throughout City. Answer and address public request and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks1 Welcoming Community1 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Local Transit ServiceUser Group: Public Works
Total Cost: 727,952 FTE: 1.4 Personnel: 127,745 NonPersonnel: 600,207
Program Revenue: 119,397
Quartile: 1
Description: Operate two distinct routes in Fort Saskatchewan, linking neighborhoods and major serviceareas, from Monday to Friday. Provide connection to commuter service to Edmonton. Operate and maintainbus stops and transit facilities. Oversee and manage operator contract. Coordinate grant application andadvertising on transit fleet and infrastructure. Answer and address public request and complaints.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy2 Safe Community3 Thriving Recreation, Culture and Parks3 Welcoming Community2 Well-Planned and Maintained Infrastructure3 Well-Planned Community
..
Program Reports
Open Space Turf MaintenanceUser Group: Public Works
Total Cost: 659,507 FTE: 7.28 Personnel: 502,769 NonPersonnel: 156,738
Program Revenue: 44,854
Quartile: 2
Description: Maintain outdoor public open spaces through the scheduling and implementation of mowing,weed control, pest control, aeration, and fertilization programs. Liaise with community Minor Ball Associationfor the Maintenance Agreement and other groups as required. Review Area Structure Plans. Inspect newdevelopments at Construction Completion Certificate (CCC) and prior to Final Acceptance Certificate (FAC)is issued. Answer and address public requests and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy1 Safe Community4 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Playgrounds and Outdoor Venue MaintenanceUser Group: Public Works
Total Cost: 504,607 FTE: 5.43 Personnel: 347,940 NonPersonnel: 156,666
Program Revenue: 52,650
Quartile: 1
Description: Inspect and maintain toboggan hills, all outdoor ice surfaces, snowbank ice surface, and all Cityplaygrounds. Inspect and maintain all school playgrounds under the conditions of Reciprocal Use Agreements.Ensure facilities are safe to all users, and compliant with CSA standards. Liaise with School Parent groupsto advise on acceptable playground equipment for new or replacement school playgrounds. Answer andaddress public requests and complaints.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Responsive Economy2 Safe Community4 Thriving Recreation, Culture and Parks1 Welcoming Community4 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Road and Bridge MaintenanceUser Group: Public Works
Total Cost: 1,209,884 FTE: 8 Personnel: 725,948 NonPersonnel: 483,936
Program Revenue: 119,050
Quartile: 1
Description: Operate, maintain, inspect and repair municipal road infrastructure and equipment to meetcommunity public safety standards as determined by industry and relevant legislation. This includes crack-filling, asphalt patching, concrete repairs, curb and sidewalk repairs, and sweeping and washing of roadwaysand bridges. Direct contractors for large asphalt repairs which are beyond City staff’s expertise. Provide24-hour emergency response. Address public requests and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks1 Welcoming Community4 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Snow Clearing and Ice ControlUser Group: Public Works
Total Cost: 1,036,489 FTE: 4.17 Personnel: 441,139 NonPersonnel: 595,350
Program Revenue: 0
Quartile: 1
Description: Inspect and maintain roadways and City-owned parking lots to ensure safe usage of vehicletraffic through the winter by plowing and sanding as per priority schedule. Haul snow as required to anapproved disposal facility outside of the City. Provide 24-hour emergency response. Address public requestsand complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community2 Thriving Recreation, Culture and Parks1 Welcoming Community3 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Storm Water Drainage and DitchesUser Group: Public Works
Total Cost: 394,166 FTE: 1.23 Personnel: 113,077 NonPersonnel: 281,088
Program Revenue: 0
Quartile: 2
Description: Operate, maintain, inspect and repair municipal storm water infrastructure and equipment suchas pipes, ponds, ditches, culverts and manholes to ensure flow capacity of the underground and surfacesystems. Ensure compliance with applicable legislation. Provide 24-hour emergency response. Addresspublic requests and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result0 Responsive Economy2 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Traffic Control and LightingUser Group: Public Works
Total Cost: 1,539,738 FTE: 1.43 Personnel: 154,200 NonPersonnel: 1,385,538
Program Revenue: 158,650
Quartile: 1
Description: Operate all street lights throughout the City. Perform monthly testing of high load sensorsfor height restriction of bridges over Highway 15. Provide traffic light-turning services for high loads on thehighway corridor. Inspect, monitor, maintain and repair roadway signs and traffic control signals at signalizedintersections and crosswalks. Complete painting of roadways, city-owned parking lots and pedestrian cross-walk markings. Manage railway crossings agreement. Provide 24-hour emergency response. Address publicrequests and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Trail, Pathway, and Sidewalk Clearing and Pathway Mainte-nanceUser Group: Public Works
Total Cost: 522,593 FTE: 5.73 Personnel: 460,373 NonPersonnel: 62,220
Program Revenue: 0
Quartile: 1
Description: Remove snow, sand and rocks from walking trails, sidewalks and City buildings to providesafe access and activities to users. Apply prioritization schedules in relation to areas, functions and weatherconditions. Inspect and maintain trails and pathways by grinding, crack filling and asphalt patching. Directcontractor for large asphalt repairs. Liaise with Nordic Ski Club for Track Setting Agreement. Answer andaddress public requests and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy2 Safe Community4 Thriving Recreation, Culture and Parks1 Welcoming Community2 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Tree and Shrub Maintenance and HorticultureUser Group: Public Works
Total Cost: 648,926 FTE: 7.14 Personnel: 462,941 NonPersonnel: 185,985
Program Revenue: 0
Quartile: 2
Description: Inspect and maintain shrub beds, newly planted trees, all boulevard trees, park trees, highwaybuffer trees, River Valley trees and annual City flower program. Respond to tree and plant damage causedby extreme weather conditions. Perform tree removal and stump treatment/removal. Manage the annual treereplacement program. Review Area Structure Plan. Inspect new development at Construction CompletionCertificate (CCC) and prior to Final Acceptance Certificate (FAC) is issued. Apply prioritization schedules inrelation to areas, functions, trees/plants and weather conditions. Answer and address public requests andcomplaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)2 Mandate Internal Mandate: City Policy or to fulfill a Contractual Agreement4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy0 Safe Community4 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Senior Leadership Programs
Table of Senior Leadership Programs
User Group Program 2021 - 3 ProposedSenior Leadership Community and Stakeholder Relations 108,511Senior Leadership Council Support/Advice 251,088Senior Leadership Divisional Organization Oversight/Leadership - General Managers 463,256Corporate Communications Emergency Management and Preparation 34,483Family & Community SupportServices
Emergency Management and Preparation 8,080
Fire Services Emergency Management and Preparation 114,872People Services Emergency Management and Preparation 12,347Protective Services Emergency Management and Preparation 14,253Senior Leadership Emergency Management and Preparation 221,707Senior Leadership Intergovernmental Relations and Advocacy 266,881Senior Leadership Internal City Committee Management 61,927Senior Leadership Organization Oversight/Leadership - City Manager 184,463Senior Leadership Project Management and Project Sponsorship 77,423Senior Leadership Strategic, Corporate and Business Planning 90,917
Total 1,910,207
..
Program Reports
Community and Stakeholder RelationsUser Group: Senior Leadership
Total Cost: 108,511 FTE: 0.7 Personnel: 88,949 NonPersonnel: 19,561
Program Revenue: 0
Quartile: 2
Description: Building and maintaining relationships with community, responding to inquiries/ concerns andcommunicating with public about council decisions and priorities.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result4 Collaboration1 Financial Stewardship1 Operational Excellence2 Resource Management3 Service Excellence
..
Program Reports
Council Support/AdviceUser Group: Senior Leadership
Total Cost: 251,088 FTE: 1.35 Personnel: 239,676 NonPersonnel: 11,412
Program Revenue: 0
Quartile: 1
Description: Provide management and professional advice and decision-making options to elected officialsin the establishment of strategic objectives, key issues, policies, programs and delivery of services. Thisincludes providing support during Council meetings.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result4 Collaboration4 Financial Stewardship2 Operational Excellence4 Resource Management2 Service Excellence
..
Program Reports
Divisional Organization Oversight/Leadership - General Man-agersUser Group: Senior Leadership
Total Cost: 463,256 FTE: 2.33 Personnel: 424,276 NonPersonnel: 38,980
Program Revenue: 0
Quartile: 1
Description: Provision of strategic leadership and oversight to staff within and across three divisions oforganization.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result3 Collaboration4 Financial Stewardship4 Operational Excellence3 Resource Management3 Service Excellence
..
Program Reports
Emergency Management and PreparationUser Group: Senior Leadership
Total Cost: 405,742 FTE: 2.1 Personnel: 330,070 NonPersonnel: 75,671
Program Revenue: 0
Quartile: 2
Description: Oversee preparation and training of City Personnel with regard to Emergency Management.Instructing Incident Command System (ICS; a Canadian national standard of emergency management) to theCity and the Northeast Regional Community Awareness Emergency Response (NRCAER) partner agencies.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result3 Collaboration3 Financial Stewardship2 Operational Excellence2 Resource Management2 Service Excellence
..
Program Reports
Intergovernmental Relations and AdvocacyUser Group: Senior Leadership
Total Cost: 266,881 FTE: 1.62 Personnel: 219,593 NonPersonnel: 47,288
Program Revenue: 0
Quartile: 3
Description: Administrative liaison with other orders of government, other municipalities and municipalpartners to promote and progress the city’s advocacy strategies and priorities.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result4 Collaboration0 Financial Stewardship2 Operational Excellence2 Resource Management1 Service Excellence
..
Program Reports
Internal City Committee ManagementUser Group: Senior Leadership
Total Cost: 61,927 FTE: 0.05 Personnel: 5,512 NonPersonnel: 56,415
Program Revenue: 0
Quartile: 3
Description: Management and oversight of internal staff committees including Team Fort Sask., United WayCommittee, A.G.M. Committee, Team Fort Sask. Social Committee, Green Team, Joint Occupational Health& Safety Committee and Labor Relations Committee as well as other committees as required and dedicatedto specific initiatives or events. Staff dues contribute to participation in Social Committee events.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result3 Collaboration0 Financial Stewardship2 Operational Excellence0 Resource Management2 Service Excellence
..
Program Reports
Organization Oversight/Leadership - City ManagerUser Group: Senior Leadership
Total Cost: 184,463 FTE: 1.03 Personnel: 171,788 NonPersonnel: 12,675
Program Revenue: 0
Quartile: 1
Description: Provision of strategic leadership and oversight to staff across the organization; link betweenelected officials and municipal employees.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result3 Collaboration4 Financial Stewardship4 Operational Excellence4 Resource Management4 Service Excellence
..
Program Reports
Program and Service Review ProgramUser Group: Senior Leadership
Total Cost: 0 FTE: 0 Personnel: 0 NonPersonnel: 0
Program Revenue: 0
Quartile: NA
Description: Management of the city’s program and service review framework for efficiency and effective-ness assessment.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Program Reports
Project Management and Project SponsorshipUser Group: Senior Leadership
Total Cost: 77,423 FTE: 0.35 Personnel: 68,211 NonPersonnel: 9,212
Program Revenue: 0
Quartile: 1
Description: Project management of designated corporate-wide projects and executive/project sponsorshipfor overall accountability of key projects.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Collaboration3 Financial Stewardship3 Operational Excellence4 Resource Management2 Service Excellence
..
Program Reports
Strategic, Corporate and Business PlanningUser Group: Senior Leadership
Total Cost: 90,917 FTE: 0.32 Personnel: 64,904 NonPersonnel: 26,013
Program Revenue: 0
Quartile: 1
Description: Oversight and management of city’s strategic/ business planning framework and corporatework plan.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result3 Collaboration4 Financial Stewardship3 Operational Excellence3 Resource Management2 Service Excellence
..
Utilities Programs
Table of Utilities Programs
User Group Program 2021 - 3 ProposedUtilities Bulk Water Station 167,437Public Works Grant Funded Recycling Program 3,578Utilities Grant Funded Recycling Program 50,513Public Works Organics Collection & Disposal 27,836Utilities Organics Collection & Disposal 748,730Public Works Organics Drop-Off & Processing 29,834Utilities Organics Drop-Off & Processing 147,764Public Works Recycle Station Drop-Off & Disposal 9,214Utilities Recycle Station Drop-Off & Disposal 184,824Public Works Recycling Collection & Disposal 27,836Utilities Recycling Collection & Disposal 669,606Fleet, Facilities and Engineering Sanitary Sewer Collection System 67,384Public Works Sanitary Sewer Collection System 44,887Utilities Sanitary Sewer Collection System 441,358Public Works Sanitary Sewer Lateral Program 63,505Utilities Sanitary Sewer Lateral Program 305,000Utilities Sanitary Sewer Transmission 5,567,700Public Works Solid Waste Collection & Disposal 27,836Utilities Solid Waste Collection & Disposal 652,424Public Works Transfer Station Drop-Off & Disposal 17,978Utilities Transfer Station Drop-Off & Disposal 358,331Public Works Waste Collection Events 16,270Utilities Waste Collection Events 109,928Fleet, Facilities and Engineering Water Distribution System 67,384Public Works Water Distribution System 64,187Utilities Water Distribution System 521,011Public Works Water Hydrant Maintenance 5,158Utilities Water Hydrant Maintenance 117,985Public Works Water Meter Reading and Meter Maintenance 8,807Utilities Water Meter Reading and Meter Maintenance 430,530Public Works Water Service Line Program 18,611Utilities Water Service Line Program 221,769Utilities Water Supply 4,194,000
Total 15,389,213
..
Program Reports
Bulk Water StationUser Group: Utilities
Total Cost: 167,437 FTE: 0.15 Personnel: 13,237 NonPersonnel: 154,200
Program Revenue: 199,315
Quartile: 3
Description: Operate and maintain the bulk water station for the sale of bulk water to residential, commercialand acreage/farm customers. The bulk water station is located on the James E Graham site.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat3 Mandate City Bylaw2 PopServed Available to more than 50% and utilized by less than 50%4 RecoveryCost 76% to 100% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result1 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community2 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Grant Funded Recycling ProgramUser Group: Utilities
Total Cost: 54,091 FTE: 0.42 Personnel: 39,247 NonPersonnel: 14,843
Program Revenue: 24,389
Quartile: 4
Description: Collection and disposal of paint, tires, electronics, and used oil. These items are collected forfree at the Transfer Station and are recycled through the Alberta Recycling Management Authority (ARMA)which offers grants to municipalities for recycling these items. The service ensures the safe collection anddisposal of materials that could be hazardous if disposed of with other waste.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%2 RecoveryCost 26% to 50% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy2 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Organics Collection & DisposalUser Group: Utilities
Total Cost: 776,566 FTE: 0.9 Personnel: 84,088 NonPersonnel: 692,478
Program Revenue: 0
Quartile: 3
Description: Collect household organics from residential and multi-unit properties which includes processing(composting) of these materials. Automated collection is provided for both residential and multi-unit properties(green carts), which includes cart management (maintenance and delivery) and cart inventory requirements.Review and maintain applicable bylaws. Manage collection contractor. Provide education and outreach to thecommunity to ensure the City is reducing overall waste being disposed of in landfills to reduce the community’simpact on the environment. Address public requests and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community2 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Organics Drop-Off & ProcessingUser Group: Utilities
Total Cost: 177,598 FTE: 0.53 Personnel: 52,935 NonPersonnel: 124,663
Program Revenue: 7,338
Quartile: 3
Description: Providing a drop off location at the Transfer Station for small residential amounts of trees andbranches to be dropped off. Woodchips are made from the branches or brush and are sold or used for internalCity use. As well as a drop off location for small residential amounts of yard waste materials which are piled,turned, and screened into organic topsoil which is sold or used for internal City use.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community2 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Recycle Station Drop-Off & DisposalUser Group: Utilities
Total Cost: 194,038 FTE: 1.67 Personnel: 128,577 NonPersonnel: 65,461
Program Revenue: 36,500
Quartile: 3
Description: Operate a 24 hour self-sorted recycling drop off point for disposal of plastics, cardboard, glass,metal, paper, etc. This is a free service to users and is located at the Transfer Station.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
2 PopServed Available to more than 50% and utilized by less than 50%1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community2 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Recycling Collection & DisposalUser Group: Utilities
Total Cost: 697,442 FTE: 0.71 Personnel: 71,811 NonPersonnel: 625,631
Program Revenue: 0
Quartile: 3
Description: Collect household recycling items (paper, cardboard, plastics) from residential and multi-unitproperties which includes processing (recycling) of these materials. Review and maintain applicable bylaws.Manage collection contractor. Provide education and outreach to the community to ensure the City is reducingoverall waste being disposed of in landfills to reduce the community’s impact on the environment. Addresspublic requests and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community2 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Sanitary Sewer Collection SystemUser Group: Utilities
Total Cost: 553,629 FTE: 1.69 Personnel: 219,269 NonPersonnel: 334,360
Program Revenue: 0
Quartile: 1
Description: The City send wastewater to the Alberta Capital Region Wastewater Services Commission(ACRWC) through a network of gravity (pipes) mains, with the assistance of two lift stations in lower lying ar-eas. This program captures the operation, maintenance and repair municipal sewer collection infrastructure,excluding the connection lines from private premises to the sewer main (see Sanitary Sewer Lateral Program).Ensure utilities services meet community public safety standards as determined by industry and relevant legis-lation. Scheduled monitoring to meet Alberta Environment Code of Practice. Review and maintain applicablebylaws. Provide 24-hour emergency response.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Sanitary Sewer Lateral ProgramUser Group: Utilities
Total Cost: 368,505 FTE: 1 Personnel: 95,739 NonPersonnel: 272,767
Program Revenue: 11,115
Quartile: 2
Description: Respond to issues related to the sewer line connection from a private premises to the sewermain (pipe connecting the main sewer line to a building/house). This is usually done in cooperation with theproperty owner. Apply preventative maintenance to prevent sanitary service line blockages and respond tounforeseen blockages caused by roots, pipe sags, or waste products. Provide 24-hour emergency response.Address public requests and complaints. Also to provide assistance with regional source control monitoringand enforcement as required. This includes sampling and testing of sewer discharge to minimize the effectsto the environment, City infrastructure, and the treatment facility infrastructure.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community3 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Sanitary Sewer TransmissionUser Group: Utilities
Total Cost: 5,567,700 FTE: 0 Personnel: 0 NonPersonnel: 5,567,700
Program Revenue: 0
Quartile: 2
Description: The City of Fort Saskatchewan is a member of the Alberta Capital Region Wastewater Ser-vices commission (ACRWC). The Commission provides sewage transmission and treatment services to itsmembers. The fees charged for wastewater treatment are set by the Commission and this program capturesthe cost of wastewater transmission and treatment from the Commission. A member of Council sits on theCommission’s Board.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community3 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Solid Waste Collection & DisposalUser Group: Utilities
Total Cost: 680,260 FTE: 0.9 Personnel: 84,088 NonPersonnel: 596,172
Program Revenue: 0
Quartile: 2
Description: Collect household solid waste from residential and multi-unit properties which includes properdisposal (landfilling) of these materials. Automated collection is provided for both residential (black carts)and multi-unit properties (front load bins), which includes cart management (maintenance and delivery) andcart inventory requirements. Review and maintain applicable bylaws. Manage collection contractor. Provideeducation and outreach to the community to ensure the City is reducing overall waste being disposed of inlandfills to reduce the community’s impact on the environment. Address public requests and complaints.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result1 Responsive Economy3 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community2 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Transfer Station Drop-Off & DisposalUser Group: Utilities
Total Cost: 376,309 FTE: 2.09 Personnel: 165,941 NonPersonnel: 210,368
Program Revenue: 291,663
Quartile: 3
Description: Operate a controlled user pay Transfer Station for disposal of waste items such as large items,surplus waste from curbside garbage pickup, batteries, propane tanks, fluorescent tubes, etc. Fees apply tocertain items being dropped off.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)3 RecoveryCost 51% to 75% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)0 Reliance Program or service is offered by another provider and is or could
be contracted out
Results:
Score Result1 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community3 Well-Planned and Maintained Infrastructure1 Well-Planned Community
..
Program Reports
Utility User RatesUser Group: Utilities
Total Cost: 0 FTE: 0 Personnel: 0 NonPersonnel: 0
Program Revenue: 19,426,060
Quartile: NA
Description: Revenue generated through the collection of utility rates to provide water distribution, wastew-ater collection (sewer) and solid waste services with these specific services provided on a user pay basis,ensuring that users pay the full cost of utility services.
Basic Program Attributes:
Score BPA Definition
Results:
Score Result
..
Program Reports
Waste Collection EventsUser Group: Utilities
Total Cost: 126,198 FTE: 0.42 Personnel: 41,309 NonPersonnel: 84,889
Program Revenue: 0
Quartile: 4
Description: Collect additional waste such as large items (furniture and appliances), extra yard waste, andChristmas trees from residential and multi-unit properties. This also includes the Toxic Roundup event whereresidents may drop off hazardous household waste and electronics at the Public Works Yard so they will bedisposed of in a safe, environmentally friendly way.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy0 Safe Community0 Thriving Recreation, Culture and Parks1 Welcoming Community0 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Water Distribution SystemUser Group: Utilities
Total Cost: 652,582 FTE: 4.06 Personnel: 431,210 NonPersonnel: 221,372
Program Revenue: 21,265
Quartile: 1
Description: The City purchases potable water from the Capital Region Northeast Water Commission, storesit in reservoirs, then pumps it for domestic, commercial and fire protection purposes through a network ofmains (pipes). This program captures the operation, maintenance and repair of municipal water infrastructure,facilities and equipment to ensure utilities services meet community public safety standards as determinedby industry and relevant legislation and guidelines; perform daily, weekly, and yearly samples to meet AlbertaEnvironment Code of Practice; review and maintain applicable bylaws; provide 24-hour emergency service.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)4 Reliance City is sole provider and other service providers do not exist
Results:
Score Result2 Responsive Economy4 Safe Community1 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure2 Well-Planned Community
..
Program Reports
Water Hydrant MaintenanceUser Group: Utilities
Total Cost: 123,143 FTE: 0.91 Personnel: 70,719 NonPersonnel: 52,424
Program Revenue: 0
Quartile: 2
Description: Inspect, flush and maintain water hydrants annually. Maintain, replace and winterize hydrantsas scheduled or required. Provide 24-hour emergency service. Engage with emergency stakeholders suchas the Fire Department.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat1 Mandate Internal Mandate: Published best practice/guidelines
(*accreditation, *professional organization, Council approvedplns/studies, etc.)
4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy4 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Water Meter Reading and Meter MaintenanceUser Group: Utilities
Total Cost: 439,336 FTE: 1.74 Personnel: 154,598 NonPersonnel: 284,738
Program Revenue: 22,581
Quartile: 3
Description: Install, read, maintain, and replace water meters and associated infrastructures at residential,commercial and industrial properties. Measure the water used by each customer to ensure accurate and fairaccounting of the consumption of water for billing. Address public requests and complaints. Also includescompliance monitoring and enforcement related to bypass and back-flow.
Basic Program Attributes:
Score BPA Definition2 Demand Demand is flat3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result0 Responsive Economy1 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Water Service Line ProgramUser Group: Utilities
Total Cost: 240,380 FTE: 1.18 Personnel: 112,936 NonPersonnel: 127,444
Program Revenue: 5,165
Quartile: 2
Description: Respond to issues related to the water line connection from the water main to a private premises(pipe connecting the main water line to a building/house). This is usually done in cooperation with the propertyowner. Conduct utility infrastructure locates in advance of ground disturbance to avoid damage to undergroundinfrastructure. Locate, raise, lower, and repair of curb cock’s (CC’s/underground shut off valves). Maintainbleeder valves as necessary to prevent freezing of water service lines in unique instances. Provide 24 hourresponse to issues with the service connection.
Basic Program Attributes:
Score BPA Definition4 Demand Demand is increasing (based on data point)3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)1 RecoveryCost 1% to 25% of cost is recovered through external sources (user
fees, grants, donations, fines, etc.)2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy3 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community4 Well-Planned and Maintained Infrastructure0 Well-Planned Community
..
Program Reports
Water SupplyUser Group: Utilities
Total Cost: 4,194,000 FTE: 0 Personnel: 0 NonPersonnel: 4,194,000
Program Revenue: 0
Quartile: 2
Description: The City of Fort Saskatchewan is a member of the Capital Region Northeast Water ServicesCommission. The Commission supplies water to its members from EPCOR, who is responsible for watertreatment. The fees charged for water supply are set by the Commission and this program captures the costof purchasing water from the Commission. A member of Council sits on the Commission’s Board.
Basic Program Attributes:
Score BPA Definition0 Demand Demand is decreasing or data is unknown3 Mandate City Bylaw4 PopServed Available and utilized by more than 50% (based on data point)0 RecoveryCost No fees are generated2 Reliance Program or services could be contracted with another entity with
obstacles or limitations (City management/oversight would stillbe required)
Results:
Score Result2 Responsive Economy4 Safe Community0 Thriving Recreation, Culture and Parks0 Welcoming Community3 Well-Planned and Maintained Infrastructure0 Well-Planned Community