24/7 your guide to round-the-clock care through ... - houston€¦ · 30/05/2018 · houston,...

Your Guide to Round-the-Clock Care Through Your Health Plan and Kelsey-Seybold Clinic

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DAYS NIGHTS, WEEKENDS, or HOLIDAYS

AWAY

ANYWHERE

In-office Appointment When your care calls for it, it’s usually best to go to your Kelsey-Seybold primary care doctor. Your doctor knows you and your health history and has access to your electronic medical record. A visit with your Kelsey-Seybold primary care doctor, instead of going to the emergency room (ER), can also save you money!

After-Hours Nurse Hotline Start by calling Kelsey-Seybold’s After-Hours Nurse Hotline at 713-442-0000. Our registered nurses can access your medical record and provide medical advice, refer you to an in-network urgent care center, schedule a next-day appointment, or page the doctor on call.

Saturday Appointments for Children and Adults When you or someone in your family is sick, our Clear Lake Clinic in Webster, Fort Bend Medical and Diagnostic Center in Sugar Land, Spring Medical and Diagnostic Center in northwest Houston, and Tanglewood Clinic near the Galleria are open 9 a.m. to 2 p.m.

Kelsey-Seybold is available 24/7 if you have questions about urgent care, need to speak with an after-hours nurse, or need to have your doctor or your child’s pediatrician

paged. Call 713-442-0000.

Four Kelsey-Seybold locations are also open on Saturdays to accommodate

sick care for children and adults.

If a situation seems life-threatening, take immediate action and call 911.

Nationwide Urgent Care Centers If you have to see a doctor when you’re out of town or have a covered family member who is out of town or in college, you have access to Cigna’s nationwide, in-network urgent care centers.

Telemedicine services are an alternative when medical care is needed. These services are exclusively for KelseyCare members and available days, nights, weekends, holidays, and while traveling! Learn more about E-visits, Pediatric E-visits and Video Visits on the next page or visit kelsey-seybold.com/telemedicine.

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MyKelseyOnline. Your secure portal to communicate with your doctor’s office, schedule appointments, get most test results and more!

MyKelseyOnline Help Line: 713-442-6565 Monday-Friday, 7 a.m. – 9 p.m., Saturday-Sunday, 7 a.m. – 2 p.m.

Online access for your HEALTH

KelseyCare Telemedicine Services means you, or your child, can get convenient medical care for a number of conditions when and where you need it. With E-visits or Video Visits, your care is delivered by a Kelsey-Seybold board-certi�ed provider who can access your medical record and send prescriptions to the pharmacy of your choice.

Go to kelsey-seybold.com/telemedicine for the latest information.If you don’t have a MyKelseyOnline account, call the MKO Help Line at 713-442-6565.

Cost: Your primary care or specialty care o�ce visit co-pay.*

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Exclusively for KelseyCare Members!

*Video Visits are a covered benefit for many health plans and will accumulate to your MOOP. Check with your health plan for more details. Please note that controlled substances and narcotic pain medications cannot be prescribed.

It’s Efficient. It’s Convenient. It’s Kelsey-Seybold Quality.

•Allergy•Anxiety•Back pain •Cold/Flu•Cough •Diarrhea•Gastroesophageal re�ux•Red eye•Sinus Problems•Sore throat•Urinary (bladder) infection•Hypothyroidism,

and more.

20 Conditions Adult E-visits(18 years+)

11 ConditionsPediatric E-visits

(4-17 years)

•Allergies•Cold•Constipation•Cough•Diarrhea•Flu•Heartburn•Red eye•Sinus Problems•Acne•Rash

365 Days a year.

$15

•Cold/�u•Ear infection•Eczema•GERD•Laryngitis •Shingles•Sprained ankle/knee

24 ConditionsPediatric Video Visits

(4-11 years)

•Acne•Allergy•Burns•Cold, �u, or sinus infection•Diarrhea•Lice•Rash

Specialty Care Visits•Endocrinology•Gastroenterology•Neurology•Post-Op Orthopedic Surgery•Post-Op Plastic Surgery

•Pulmonary Medicine•Supportive Medicine•Urology•More Specialties Coming

in 2018!

50 ConditionsAdult Video Visits

(18 years+)

Spanish language adult Video Visits also available. (Select Carlos Rivera, M.D. or Isabel Garcia, M.D.)

Adult & Pediatric E-visits

Primary & Specialty Care Video Visits

Have a real-time conversation with a Kelsey-Seybold board-certified provider.

Mon. – Fri., 8 a.m. to 5 p.m. and 6 p.m. to 9 p.m. Sat. & Sun., 10 a.m. to 4 p.m.

Holidays (when clinics are closed) 10 a.m. to 4 p.m.

Get a response from a Kelsey-Seybold board-certified provider in an hour or less!

Mon. – Fri., 8 a.m. to 9 p.m.Sat. & Sun., 10 a.m. to 4 p.m.

Start an E-visit on your MyKelseyOnline (MKO) portal.

Schedule on the MyChart App.


Cost:

Urgent care centers can handle many non-life-threatening conditions such as:

If you have a serious condition – stroke, heart attack, severe bleeding, head injury or other major trauma – you should be seen in an emergency room. The ER is the best place for these and other critical conditions, including:

• Chest pain• Difficulty breathing• Severe bleeding or head trauma• Loss of consciousness• Sudden loss of vision or blurred vision

Take Advantage of ALL the Services and Conveniences Available to KelseyCare Members

Personal Concierge Services. Have questions about your plan? Call the KelseyCare Concierge at 713-442-0006 or (toll-free) 866-609-1630.

24/7 Appointment Scheduling. Schedule a primary care or specialty care appointment any time of the day or night! Call 713-442-0000 or go to kelsey-seybold.com/appointments.

After-Hours Nurse Hotline. Free after-hours medical advice from Kelsey-Seybold registered nurses who have access to your medical record and can page the physician on call. Available 365 days a year! Call 713-442-0000.

World-class Hospital Affiliations. Should you need hospitalization, you have access to premier hospitals including CHI St. Luke’s Health, Houston Methodist, the Woman’s Hospital of Texas, Texas Children’s Hospital, Clear Lake Regional Medical Center, and more.

Urgent Care Centers vs. Emergency Room (ER)

When to go to an urgent care center:

When to go to the ER:

If a situation seems life-threatening, take immediate action and call 911.

• High fever• Abdominal pains earache• Insect bites• Minor cuts requiring stitches• Minor burns

And because urgent care centers have X-ray capability, they can treat simple fractures and sprains. (See supplied list of participating urgent care centers)

• Muscle spasms• Asthma attacks• Rashes• Urinary tract and

pelvic infections

Go to kelsey-seybold.com/telemedicine for the latest information.If you don’t have a MyKelseyOnline account, call the MKO Help Line at 713-442-6565.


Start an E-visit on your MyKelseyOnline (MKO) portal.

kelsey-seybold.com • 24/7 Appointment Scheduling 713-442-0000

Houston-Area Urgent Care Locations in Your Network

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Aldine/North Houston

Bay Area

Bellaire/West U/Meyerland/Southwest

Cypress/Cy-Fair/Jersey Village

Fort Bend

Heights/Neartown

Katy/Richmond

Kingwood/Humble

Memorial/Spring Branch

Pasadena/Baytown

Pearland/Friendswood/Alvin

Spring/Klein/Tomball

The Woodlands/Conroe/South County

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1 Aldine/North HoustonConcentra Urgent Care10909 East Frwy.Houston, Texas 77029713-675-4777Concentra Urgent Care401 Greens Rd. Houston, Texas 77060281-873-0111

Concentra Urgent Care8799 E. Loop Frwy. N. #110Houston, Texas 77029713-674-1114

Convenient Urgent Care LLC411 W. Parker Rd.Houston, Texas 77091713-691-3300Doctors Express107 Yale St. #200Houston, Texas 77007713-861-6060

Readycare Centers3743 Westheimer Rd.Houston, Texas 77027713-840-9113

2 Bay AreaAffinity Immediate Care2600 FM 1764 #190LaMarque, Texas 77568409-359-4375Affinity Immediate Care2808 61st St. #200Galveston, Texas 77551 409-497-2808Angleton Urgent Care2327 E. Mulberry St.Angleton, TX 77545979-848-8070

Memorial Hermann Urgent Care19419 Gulf Frwy. #3 Dept. 100Webster, Texas 77598281-316-0885NightLight PediatricUrgent Care19325 Gulf Frwy. #170Webster, Texas 77598832-992-5050St. Elizabeth’s Urgent Care676 FM 517 Rd. West Dickinson, Texas 77539713-482-4535

Urgent Clinics Medical Care – Creekside4420 W. Main St. #ALeague City, Texas 77573832-632-1015Urgent Clinics Medical Care – Tuscan Lakes2560 State Hwy. #BLeague City, Texas 77573832-982-7228

Urgent Clinics Medical Care2660 Marina Bay DriveLeague City, Texas 77573832-982-7228

est Isle Urgent Care2027 61st St. Galveston, Texas 77551409-744-9800

3 Bellaire/West U/River Oaks/MeyerlandConcentra Urgent Care9321 Kirby DriveHouston, Texas 77054713-797-0991Concentra Urgent Care 6545 Southwest Frwy. Houston, Texas 77074713-995-6998

Doctors Express5568 Weslayan St.Houston, Texas 77005 713-666-7050 Medspring3899 Southwest Frwy.Houston, Texas 77027 346-800-1153

Memorial Hermann Urgent Care5885 San Felipe St #325Houston, Texas 77057 832-658-3110

Next Level Urgent Care Meyerland*4936 Beechnut St.Houston, Texas 77096713-893-1223Readycare Centers3743 Westheimer Rd.Houston, Texas 77027713-840-9113

4 Cypress/Cy-Fair/Jersey VillageConcentra Urgent Care6360 N. Sam Houston Pkwy. W. #200Houston, Texas 77041713-280-0400Cypress Fairbanks Urgent Care Center9110 Barker Cypress Rd. Cypress, Texas 77433281-517-9900Cypress Fairbanks Urgent Care Center14044 Spring Cypress Rd.Cypress, Texas 77429281-949-3703

Doctors Express10850 Louetta Rd. #1500Houston, Texas 77070281-320-2338Excel Urgent Care25801 US Hwy. 290Cypress, Texas 77429281-304-1100Family Plus Urgent Care15881 FM 529 #A&BHouston, Texas 77095832-427-1871

Next Level Urgent Care*8100 Highway 6 North #EHouston, Texas 77095832-304-2314NightLight Pediatric Urgent Care19708 NW Frwy. #500Houston, Texas 77065713-957-2020ReadyCare Centers17255 Spring Cypress Rd.#ACypress, Texas 77429281-947-8074

Texas Children’s Urgent Care28010 Hwy. 290 #100Cypress, Texas 77433281-758-4770

ells alk-In Urgent Care10311 N. Eldridge Pkwy. #B5Houston, Texas 77065281-890-3822

*To facilitate follow-up care with your Kelsey-Seybold physician, these facilities notify Kelsey-Seybold of urgent care visits by KelseyCare plan members.

The information contained in this Urgent Care directory is not all inclusive and is subject to change at any time. To obtain a complete listing of Urgent Care facilities, please visit www.mycigna.com or download the Cigna Mobile App. (iOS – Apple Store/Android Google Play). Please check with the Urgent Care facility before receiving services to confirm it participates with your Cigna plan.

5 Fort Bend

Brazos Urgent Care11925 SW Frwy. #12Stafford, Texas 77477281-857-6657Edgewater Urgent Care3030 Edgewater Blvd.Sugar Land, Texas 77478281-565-2087Excel Urgent Care6840 Highway 6Missouri City, Texas 77459281 403-3660Family Urgent Care Clinic6202 Highway 6 #CMissouri City, Texas 77459281-778-7555Fast and Urgent7701 W. Bellfort St. #BHouston, Texas 77071713-592-9500

Next Level Urgent Care - Sugar Land*16902 Southwest Frwy. #108Sugar Land, Texas 77479832-342-9205NightLight Pediatric Urgent Care15551 Southwest Frwy.Sugar Land, Texas 77478281-325-1010Prime Urgent Care36235 Main #109Stafford, Texas 77477281-821-8200

Royal Urgent Care24601 Southwest Frwy. #100Rosenberg, Texas 77471281-239-8434Southwest Urgent Care19875 Southwest Frwy. #100Sugar Land, Texas 77479281-545-2323West Oaks Urgent Care2150 Hwy. 6 South #100Houston, Texas 77077281-496-4948

6 Heights/Neartown/Medical Center/DowntownConcentra Urgent Care2004 LeelandHouston, Texas 77003713-223-0838Doctors Express107 Yale St. #200Houston, Texas 77007713-861-6060Doctors Express Memorial14629 Memorial DriveHouston, Texas 77079281-589-8500Medspring14049 Memorial DriveHouston, Texas 77079832-548-4410

Medspring 102 W. 11th St.Houston, Texas 77008832-539-4707Medspring2707 Milam St.Houston, Texas 77006832-632-7135Medspring1917 W. Gray St.Houston, Texas 77019832-260-0650Memorial Hermann Urgent Care4500 Washington Ave. #300Houston, Texas 77007713-861-6490

Next Level Urgent Care* 5749 San Felipe StreetHouston, Texas 77057 281-612-3600 NightLight Pediatric Urgent Care4208 Ella Blvd.Houston, Texas 77018832-831-4660Texas Children’s Urgent Care 6621 Fannin St. #2240Houston, Texas 77030832-824-2000

Texas Children’s Urgent Care12850 Memorial Dr. #210Houston, Texas 77024832-944-6046Urgentcare MDs2416 W. Holcombe Blvd.Houston, Texas 77030832-778-4707

MedSpring1403 Highway 6Sugar Land, Texas 77478832-260-0640Memorial Hermann Urgent Care1227 Museum Square Dr. #ASugar Land, Texas 77479281-265-8125Next Level Urgent Care - Sienna Plantation*8720 Highway 6 #400Missouri City, Texas 77459832-342-9204



9 Memorial/Spring BranchConcentra Urgent Care1000 N. Post Oak Bldg. G #100Houston, Texas 77055713-686-4868Concentra Urgent Care12345 Katy Frwy.Houston, Texas 77079281-679-5600

Doctor’s Express Memorial14629 Memorial DriveHouston, Texas 77079281-589-8500

ntrust Immediate Care9778 Katy Frwy. #100Houston, Texas 77055713-468-7845

MedSpring14045 Memorial DriveHouston, Texas 77079832-548-4410NightLight Pediatric Urgent Care 1814 Fountain View Dr.Houston, Texas 77057346-867-1932

Options Urgent Care & Wellness Center5910 Fairdale Ln.Houston, Texas 77057713-781-1905Texas Children’s Urgent Care12850 Memorial Drive #210Houston, Texas 77024832-827-4000

7 Katy/Richmond

APEX Urgent Care6111 N. Fry Rd.Katy, Texas 77449832-427-6015Concentra Urgent Care12345 Katy Frwy.Houston, Texas 77079866-944-6046Excel Urgent Care19450 Katy Frwy.Houston, Texas 77094281-829-9900Family Care Plus Clinic 3919 N. Fry Rd. Katy, Texas 77449281-646-2273Katy Urgent Care Center21700 Kingsland Blvd. #104Katy, Texas 77450281-829-6570

MedExpress Urgent Care4050 FM 762 Rd.Richmond, Texas 77469281-232-7438MedSpring6501 S. Fry Rd.Katy, Texas 77494832-600-0670Memorial Hermann Urgent Care5102 FM 1463 #1200Katy, Texas 77494281-574-1114Next Level Urgent Care Richmond*7101 W. Grand Pkwy. S. #180Richmond, Texas 77407832-304-2309

Texas Children’s Urgent Care9727 Spring Green Blvd. #900Katy, Texas 77494281-789-6300Urgent Care for Kids23730 Westheimer Pkwy. #NKaty, Texas 77494281-392-3033West Oaks Urgent Care2150 Highway 6 #100Houston, Texas 77077281-496-4948

8 Kingwood/Humble

Calvary Urgent Care8484 Will Clayton Pkwy.Humble, Texas 77338832-680-2273Kingwood Urgent Care2601 W. Lake Houston Pkwy.Kingwood, Texas 77339281-360-7502Medspring1450 Kingwood Dr.Kingwood, Texas 77339832-548-4420

NightLight Pediatric Urgent Care20440 Hwy. 59 N. #500Humble, Texas 77338832-602-4040Northeast Urgent Care9729 FM 1960 Bypass W.Humble, Texas 77346832-644-8368

Northeast Urgent Care7120 FM 1960 Rd. EastHumble, Texas 77346281-852-0655Only Choice Urgent Care11515 E. FM 1960 Rd. #C Huffman, Texas 77336281-324-1550

Urgentcare MDs17903 W. Lake Houston Pkwy. #101Humble, Texas 77346281-570-6856West Fork Management LLC20185 US Hwy. 59 #78BNew Caney, Texas 77357281-689-8144

Next Level Urgent Care Cinco Ranch*10705 Spring Green Blvd. #600Katy, Texas 77494281-907-9646Preferred Urgent Care PA1450 W. Grand Pkwy. S. #MKaty, Texas 77494281-916-1444Royal Urgent Care24601 Southwest Frwy. #100Rosenberg, Texas 77471281-239-8434



11 Pearland/Friendswood/Alvin

Angleton Urgent Care2315 E. Mulberry St.Angleton, Texas 77515979-849-1747Friendswood Urgent Care1305 W. Parkwood Ave. Friendswood, Texas 77546281-648-4800Memorial Hermann Urgent Care1505 Winding Way Dr. #112Friendswood, Texas 77546281-993-3860

Next Level Urgent Care*8325 Broadway #220Pearland, Texas 77584 281-783-8162 Nightlight Pediatric Urgent Care2803 Business Center Dr. #118Pearland, Texas 77584 281-990-3030 Prime Urgent Care2510 Smith Ranch Rd. #100Pearland, Texas 77584713-340-3111

Rapid Response Urgent Care11901 Shadow Creek Pkwy. #111Pearland, Texas 77584 281-760-1971 ReadyCare Centers1520 S. Friendswood Dr. #100Friendswood, Texas 77546281-947-8074St. Elizabeth’s Urgent Care676 FM 517 Rd. WestDickinson, Texas 77539281-218-7200

Texas Children’s Urgent Care2701 Pearland Pkwy. #190Pearland, Texas 77581281-485-6400Twin Oaks Urgent Care1111 S. Friendswood Dr. #105Friendswood, Texas 77546832-569-4390Urgent Clinics Medical Care - Pearland8498 S. Sam Houston Pkwy. E. #100Houston, Texas 77075832-831-3974

10 Pasadena/Baytown

AFC Urgent Care8850 Spencer Hwy.LaPorte, Texas 77571409-860-1888AFC Urgent Care 8831 North Highway 146Baytown, Texas 77523 281-573-4100Baytown Urgent Care2800 Garth Rd.Baytown, Texas 77521281-425-3835 CHI 4600 E. Sam Houston Pkwy. S.Pasadena, Texas 77505713-378-7961

CHI 5161 E. Sam Houston Pkwy. S. Pasadena, Texas 77505713-378-7961Concentra Urgent Care8505 Gulf Frwy. #FHouston, Texas 77017713-944-4442 Concentra Urgent Care125 East 8th St. Deer Park, Texas 77536281-930-8555

Mont Belvieu Urgent Care9235 N. Hwy. 146 #3Mont Belvieu, Texas 77523281-385-8111Nag Clinics3332 Plainview St.Pasadena, Texas 77504832-649-2073Pasadena Urgent Care6825 Spencer Hwy.Pasadena, Texas 77505281-741-0070Texas Children’s Urgent Care12620 Woodforest Blvd. #160Houston, Texas 77015713-637-8228

Urgent Care Travel1876 E. Frwy. #CBaytown, Texas 77521214-238-0797Urgentcare MDs1658 W. Baker Road Baytown, Texas 77521281-428-0000Urgentcare MDs14405 FM 2100 #BCrosby, Texas 77532832-877-2465



updated: 05/30/18

**To facilitate follow-up care with your Kelsey-Seybold physician, these facilities notify Kelsey-Seybold of urgent care visits by KelseyCare plan members.


13Conroe Urgent Care Clinic2129 W. Davis St #DConroe, Texas 77304936-494-1110Davam Urgent Care6022 FM 1488Magnolia, Texas 77354281-583-1980

Magnolia’s Urgent Care18535 FM 1488 Rd. #210Magnolia, Texas 77354281-789-7065Next Level Urgent Care*1246 N. FM 3083 Rd. #B Conroe, Texas 77304 281-783-8162

Texan Urgent Care18080 FM 2920 Rd. #ATomball, Texas 77377832-843-7135Texas Children’s Urgent Care4775 W. Panther Creek Dr. #C300Spring, Texas 77381281-471-0870

Urgent Care for Kids1640 Lake Woodlands Dr. #EThe Woodlands, Texas 77380281-367-0010Urgent Clinics Medical Care3600 FM 1488 Rd. #200Conroe, Texas 77384936-447-9812

The Woodlands/Conroe/South County

12 Spring/Klein/TomballAccess Urgent Care25321 IH 45 #101Spring, Texas 77380832-940-9800Champions Urgent Care4950 FM 1960 Rd. W. #A6Houston, Texas 77069281-444-1711 Community Urgent Care22625 State Hwy. 249 #450Tomball, Texas 77375281-826-9974Doctors Express10850 Louetta Rd. #1500Houston, Texas 77070281-320-2338Houston Northwest Urgent Care2540 FM 2920 Rd.Spring, Texas 77388281-907-0905

Houston Northwest Urgent Care7306 Louetta Rd. #A106Spring, Texas 77379281-587-3400Memorial Hermann Urgent Care19711 Stuebner Airline #1Spring, Texas 77379832-658-5450Memorial Hermann Urgent Care4057 Riley Fuzzel Rd. #1100BSpring, Texas 77386281-602-0450Next Level Urgent Care Champions*15882 Champion Forest Dr.Spring, Texas 77379281-809-6615Oaks Urgent Care25410 IH 45 NorthNorth Spring, Texas 77386281-367-1414

Sublime Urgent Care2490 FM 2920 Rd.Spring, Texas 77388 281-636-0443 Texas Children’s Urgent Care10420 Louetta Rd. #104Houston, Texas 77070281-251-0269Texas Urgent Care14080 FM 2920 Rd. #ATomball, Texas 77377832-843-7135Texas Urgent Care10906 FM 1960Houston, Texas 77070281-477-7490Texas Urgent Care14080 FM 2920 Rd. #ATomball, Texas 77377832-843-7135

Urgent Care for Kids24320 Kuykendahl Rd. #210Spring, Texas 77388281-357-0825Urgent Clinics Medical Care Champions6930 FM 1960 West Houston, Texas 77069713-590-9747

est eld Urgent Care A2010 FM 1960 Rd. E.Houston, Texas 77073281-821-8200

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The Vintage

Cinco Ranch

Tanglewood

Fort Bend Medical and

Diagnostic Center

Clear Lake

Pasadena

BerthelsenMain Campus

Summer Creek

Downtown at The Shops

Cypress

Katy

The Woodlands

The Woodlands OB/GYNand Women’s Health

Spring Medical and Diagnostic Center

Sleep Center

St. Lukes Medical Tower

Woman’s Center

Meyerland

Pearland

Sienna Plantation

Sleep Center

Saturday Sick-Care Clinics

Ambulatory Surgery Centers

Breast Diagnostic Center

Cancer Centers

Kelsey Pharmacy locations

Travel Clinics

Executive Health Assessment

kelsey-seybold.com • 24/7 Appointment Scheduling 713-442-0000 020718

Convenient locations close to home and work.

24/7 your guide to round-the-clock care through ... - houston€¦ · 30/05/2018 · houston,...

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