25/05/2015 1 creating & sustaining a safe culture peter wild
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Creating & Sustaining a Safe Creating & Sustaining a Safe CultureCulture
Peter Wild
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True safety has to be embedded in an True safety has to be embedded in an operating culture.operating culture.
All Behaviours should be risk assessed within the context and environment(s) in which they occur.
This workshop will offer a paradigm in which one can explore how to identify the risk and resilience needed to create a culture that promotes safety and well-being.
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The tasks required are relatively The tasks required are relatively straightforward.straightforward.
To explore the hierarchy of disruptive/dangerous behaviours.
To identify the risks presented in this hierarchy.
To advocate training strategies to minimise/manage these risks.
To provide care and after support to all after the event(s).
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The principle underpinning the tasks is The principle underpinning the tasks is breathtakingly simple…breathtakingly simple…
Managing behaviour within a community is an ongoing process which needs to be systematically reviewed. The frequency is determined by the risks posed. The context of individual establishments can vary enormously, both between themselves and within themselves. Therefore any risk assessment process which is adapted needs to be bespoke.
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The behaviours can be classified simply The behaviours can be classified simply as…as…
Verbal behaviour – what we say – the words.Para-Verbal behaviour – the way we speak –
intonation, speed, pitch etc.Non-Verbal behaviour – what our body
communicates – does it match with what we are saying?
Active behaviour – what we do.Inaction - What we don’t do!
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The critical factors for calculating the risk The critical factors for calculating the risk are:are:
Numbers involved in incident(s) Severity of incident(s) Frequency of incident(s)
The exponential nature of the relationship between critical factors and consequences.
N x S x F = Risk Factor.The higher and/or more complex the risk, the greater the
training needs become and the greater the monitoring and evaluation needs to be.
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So, you need to have…So, you need to have…
a format for risk assessing behaviours.an indicative view of your training needs.a clear view on what your next step is.a sense of the on-going nature of the issues
involved.A desire to see thoughts and words
translate into deeds.
Risk Assessment and Behaviour ManagementRisk Assessment and Behaviour Management
Support Features
Risk Factor Numbers Involved
Severity of Incidents
Frequency of Incidents
Skills/
training
needsHelp essential……
Dangerous!
Help
Required……
Very difficult.
Extreme/
very High.
Very high/
High.
Single.
Few.
Many.
Single.
Few.
Many.
Extreme/
High.
Very high.
High.
Other.
Frequent.
Predictable?
Frequent.
Infrequent.
Predictable?
Other.
Additional physical skills/
training needed.
Physical/
verbal,
para-verbal,
non-verbal..
Difficult……..
Help preferable/ be aware of availability.
Could easily become difficult……
Help desirable, but situation manageable.
Comfortable….
Manageable.
High/ moderate.
Moderate/high.
Moderate/low risk.
Single.
Few.
Many.
Single.
Few.
Single.
Few.
High/moderate.
Moderate/high.
Moderate/low.
Frequent.
Predictable.
Infrequent
Frequent.
Predictable?
Infrequent.
Predictable?
Additional.
Verbal/
non-verbal..
Existing skills adequate?
O.K.
Risk Assessment – Within your depth and on your own.Risk Assessment – Within your depth and on your own.
Support Features
Risk Factor Numbers Involved
Severity of Incidents
Frequency of Incidents
Skills/training needs
Could easily become difficult…..
Help desirable, but situation manageable.
Moderate/high. Single.
Few.
Moderate/high Infrequent/
Frequent.
Predictable?
Existing skills adequate?
Comfortable…
Manageable.
Moderate/low risk. Single.
Few.
Moderate/low. Infrequent.
Predictable.
O.K.
Risk Assessment – within your depth, but preferring help.Risk Assessment – within your depth, but preferring help.
Support Features
Risk Factor Numbers Involved
Severity of Incidents
Frequency of Incidents
Skills/ training needs
Difficult…..
Help preferable/be aware of availability.
High/moderate. Single.
Few.
Many.
High/moderate. Frequent.
Predictable?
Additional.
Verbal/non-verbal.
Risk Assessment – Out of your depth….help Risk Assessment – Out of your depth….help required/essential.required/essential.
Support Features
Risk Factor Numbers Involved
Severity of Incidents
Frequency of Incidents
Skills/
training needs
Help essential…..
Dangerous!
Help required…..
Very difficult.
Extreme/
very high.
Very high/high.
Single.
Few.
Many.
Single.
Few.
Many.
Extreme/
high.
Very high.
High.
Other.
Frequent.
Predictable?
Frequent.
Infrequent.
Predictable?
Other.
Additional skills/ training needed.
Physical/
verbal,
para-verbal,
non-verbal.
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Strategic Behaviour Strategic Behaviour Management - Operating Management - Operating Culture. Culture.
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Our Aim Is……Our Aim Is……
To ensure that the personal safety and well-being of all members of the community in which we work,study and live is maintained at an optimum level.
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Our Objectives are….. Our Objectives are…..
To make xxxxxx a safe and healthy place to be.
To promote and sustain safe and healthy behaviours.
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We want to ensure that……..We want to ensure that……..
Our xxxxx is as safe as it could be? We have the means to assess this? We have the means to address identified problems? We have established clear priorities? We can manage the consequences of our decisions (the
displacement factors) ?
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The Status Quo………….The Status Quo………….
Do we make assumptions that are no longer valid? Do we collect and analyse relevant data in order to
inform our actions? Do we give this issue a sufficiently high priority? Do we have all the skills and support we need in order to
manage behaviour effectively?
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Should we …………Should we …………
Review existing policies………are they relevant? Do they cross-reference? Does everyone accept them? Does everyone implement them? How do we know- Impact measures? (e.g. Behaviour policy, Health & Safety policy, Exclusion/Induction policies, Special Needs, Child Protection, anti- bullying – others?).
Review risk/behaviour assessment tools ………are they adequate? Can everyone use them? Do we allow enough time to analyse and respond effectively?
Examine the Costs………………do we understand how to cost these activities? Can we provide a budget for them? Do we factor in hidden costs; e.g.. Time Management? Do we understand the long term benefits? Are there knock-on effects within this and other settings?
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Moving Forward………..Moving Forward………..
Can we say…’we know what we are going to do, let’s do it.’ ?
What are the obstacles to progress?
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For further information contact:Peter Wild
[email protected]@gmail.com
© peter wild - all rights reserved
Permission granted to team-teach to reproduce for educational use only. Commercial copying, hiring or lending is prohibited.
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