25th annual general meeting - amwayamwayapps.amway2u.com/.../ir_agm_2020_25th.pdf · 2020. 9....
TRANSCRIPT
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25TH ANNUAL GENERAL MEETING
23 JUNE 2020
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25TH ANNUAL GENERAL MEETING
Presentation by Management
23 JUNE 2020
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REVIEWING THE YEAR 2019
Mike Duong - Managing Director
AMWAY (MALAYSIA) HOLDINGS BERHAD
25TH ANNUAL GENERAL MEETING23 JUNE 2020
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Introduced 10 products and 4 bundles
2019 New Products
Signature Select Masks - JanNutrilite Soy Protein Drink
(Family size) - March
ARTISTRY Studio (NYC &
Paris) - April
Mixed Probiotic with Chicory
Root Extract - JulyXS Whey Protein Chocolate
Flavour - October
ARTISTRY Phyto UV Protect -
July
XS Mango Pineapple
Guava - October Artistry Intensive Skincare - DecemberBodyKey Snack Bar On-The-Go
Seaweed Flavour - November
Artistry Hydra V set -
March
ARTISTRY Studio
Parisian Style Edition
Bodylicious Bébé - April
essentials by Artistry 3
step Skin Care – May
ARTISTRY Studio (Bangkok) - AugustGlister duo -
July
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COMPANY ORGANISED PRODUCT RALLIES
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SUPPORTING & EMPOWERING ABO ORGANISED COMMUNITIES
ABO-support activities were conducted all over Malaysia with turnout of more than 30k
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2019 Awards and Accolades
Reader’s digest –
13th Consecutive Year
Reader’s digest –
15th Consecutive Year
2019 - GOLD AWARD FOR
MALAYSIA & ASIA UNDER
WATER PURIFIER CATEGORY
2019 - GOLD AWARD FOR
MALAYSIA UNDER VITAMINS
HEALTH SUPPLEMENTS
CATEGORY
Top Employer 2018 & 2019
for Malaysia & Asia Pacific
3rd Consecutive Year
ASIA
Frost & Sullivan –
10th Consecutive Year
ASIA PACIFIC HOME
WATER TREATMENT
COMPANY OF THE
YEAR
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Build Loyal ABOs & Buyers
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Enhancement of Services & Infrastructure
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NEW ABO AND BUSINESS BUILDER
INCENTIVES
LEADER INCENTIVES
Reward ABOs for Building Strong, Sustainable Business
Customer Sales
Incentive+
Make more money selling
products to customers
Bronze Foundation
Incentive+
Build a team to sell products
Bronze
Builder
Incentive+
Grow a balanced
business Bronze
PinPersonal Group
Growth Incentive+
Earn extra on the way to Founders
Frontline Growth
Incentive+
Coach qualifiers
to reach Founders
Two-Time Cash
Incentive+
Achieve higher levels
Launched in September 2019
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Readiness for Core Plus+ Launch
Staff Training
ABO Rallies
Instructor-Led Live Workshops
ABO Center Training
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12
ABO Tools Readiness
Core Plus+ Support Materials
Brochure
In 3
Languages
Frequently
Asked
Question
Workshop
workbook
Communication
and Training
Assets
Core Plus Planner
Core Plus+
Digital
Business
Tools
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ABO LEADERS GROWTH & ACHIEVEMENT
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Create emotional connection and opportunity to share WOW Experiences & Programs
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Partnership with ABO Leader
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NUTRILITE™ Power of 5 Campaign is
designed to build awareness of
childhood malnutrition,
address the critical need for proper
nutrition during the first 5
years of life and offer a way that
everyone can help.
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JOIN THE FIGHT AGAINST CHILDHOOD MALNUTRITION
Over RM1,500,000
• Donations via Power of 5 Website: RM262,910+
• Donations from ABOs: RM1,068,977+
• Nutrilite™ FAV Gift Set Bundle: RM200,780
• Handprint Wall Campaign: RM44,200 (@85)
1 Month Supply of Nutrilite™ LITTLE BITS: 150,000 children
NUTRILITE POWER OF 5 CAMPAIGN (2017-2019)
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ATMOSPHERE™ DONATION
RM1,980,504 (346 units)
Other CSR (2019 - 2020)
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HEBAT
Community
Launch
Privileged
Customer
eCommerce
Platform
Products
(win with
Nutrilite)
Partnership
Better
Service
2020 FOCUSGet BETTER…
i n o rd e r to G row
BIGGERRules of
Conduct
Staff Growth
Mindset
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EXTRAORDINARY TIMES (COVID-19 PANDEMIC)
• Closure of retail, restaurants, religious events
• No travel, no social gatherings, no entertainment or sporting event
• 100% online for everything (social connection, social commerce)
• Internet traffic increase, demand on bandwidth, servers
• Demand for essentials (immunity, groceries, toilet paper)
• Logistic and delivery delays
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Online (Red) vs Offline (Blue) Orders (Feb – Apr 2020)
Back Orders (Feb – Apr 2020)
MCO Period
MCO Period
Online Order Count
Pre MCO (Feb) MCO (Apr)
55k(Daily average : 1377)
164k (3x )(Daily average : 5467)
Back Order Count
Pre MCO (Feb) MCO (Apr)
1.4k(Daily average : 50)
37k (26x )(Daily Average : 1242)
Total Apr online orders :
164k
Total Feb online orders :
55k
Total Apr back orders : 37kTotal Feb back orders : 1.4k
IMPACT OF 100% ONLINE SHOPPING
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IMPACT OF COVID-19
MCO RESTRICTIONS
IMPACT TO DELIVERY
• Inventory not available
• Limitations on staff headcount,
travel, and social distancing
• No space at warehouse => setup
CityLINK & PP to pickNpack order
• Carton box supplier closed – MCO
• Packed ~154K orders in April
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TURNING CHALLENGES INTO OPPORTUNITY IN PARTNERSHIP WITH ABOs and EMPLOYEEs
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RM 326,940
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ABO Business – SUPPORT INITIATIVES
Early Bonus Payment
MAR JUN MAR JUN
MAR JUNMAR DEC
MAR JUN
MAY JUN*
APR JUN
MAR JUN
MAR MAY APR JUNMAR JUN MAR APR
ABO Centre Online Meeting
Annual Subscription
APR 2020
MAR 2021
NOV
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106,009Total NEW Sign-up in the past 66 days
[27 March 2020– 31 May 2020]
CONGRATULATIONS!
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FINANCIAL PERFORMANCE YEAR 2019
Ng Ai Lee – Chief Financial Officer
AMWAY (MALAYSIA) HOLDINGS BERHAD
25TH ANNUAL GENERAL MEETING23 JUNE 2020
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✓Group revenue for the twelve months ended 31
December 2019 declined by 0.6% compared with the
same period last year due to softer response to sales
and marketing programs in the third quarter of 2019.
972.3 966.3
-
2018 Act 2019 Act
RM'Mil
Sales Performance Review
-0.6% vs PY
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✓PBT declined by 8.0% mainly due to higher selling
and administrative and distribution expenses;
these were partially offset by lower import cost
arising primarily from full year favorable forex
impact.
PBT Performance Review
70.2 64.6
7.2% 6.7%
-10.0%
-5.0%
0.0%
5.0%
10.0%
-
2018 Act 2019 Act
PBT/sales ratio
RM'Mil
-8.0% vs PY
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20.0 20.0
7.5 7.5
0
10
20
30
40
2018 2019
Special Dividend
Interim Dividend
27.5✓ Dividend policy: Dividend payout ratio
of no less than 80% of current year net
earnings.
✓ 2019:
▪ 88% of net earnings
▪ Net dividend payout of RM45.2 mil
Net Dividend per share (sen)
27.5
Dividend
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25TH ANNUAL GENERAL MEETING
23 JUNE 2020
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Agenda 1
Re-election of Mr. Scott Russell
Balfour as Director
Receive the Audited
Financial Statements for
the financial year ended 31
December 2019 together
with the Directors’ and the
Auditors’ Reports thereon
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Agenda 2 (Resolution 1)
Re-election of Mr Scott
Russell Balfour as
Director
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Agenda 3 (Resolution 2)
Re-election of Tan Sri
Faizah Binti Mohd Tahir
as Director
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Agenda 4 (Resolution 3)
Re-election of Mr Michael
Jonathan Duong as
Director
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Agenda 5 (Resolution 4)
Re-election of Pn Aida
Binti Md Daud as
Director
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Agenda 6 (Resolution 5)
Approval of Directors’ fees and benefits for the
financial year ending 31 December 2020
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Agenda 7 (Resolution 6)
Re-appointment of Ernst & Young PLT as
Auditors of the Company and authorise the
Directors to fix their remuneration
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Agenda 8 (Resolution 7)
Proposed Renewal of Shareholders’ Mandate
for Recurrent Related Party Transactions of a
Revenue or Trading Nature
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Re-election of Mr. Scott Russell
Balfour as Director
Q&A
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Questions received in advance
Q1.
What actions will Amway take to protect ABO’s
benefit due to the unauthorised selling of Amway
products on online platform?
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Questions received in advance
Q2.
The strengthening of the US dollar against the ringgit
will lead to increase in product cost. Will Amway
set-up production in Malaysia? What is the impact of
the weakening of ringgit against the US Dollar to
Amway?
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Questions received in advance
Q3.
Will Amway revise the dividend policy of distributing
gross dividend of no less than 80% of the Group’s
annual net earnings? Will the dividend payout for
FY2020 be the same or better than FY2019?
![Page 48: 25TH ANNUAL GENERAL MEETING - Amwayamwayapps.amway2u.com/.../IR_AGM_2020_25th.pdf · 2020. 9. 28. · 25TH ANNUAL GENERAL MEETING 23 JUNE 2020 Group revenue for the twelve months](https://reader036.vdocument.in/reader036/viewer/2022070919/61099341f73e4e25e75e61e7/html5/thumbnails/48.jpg)
Questions received in advance
Q4.
The disclosure in Note 32(i) of the 2019 audited
financial statements on page 143 of the annual report
state that the Group plan to dispose 2 properties.
What is the estimated profit from this transaction?
Will Amway declare special dividend from this
transaction?
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Questions received in advance
Q5.
Does the Group plan to expand to Singapore by
acquiring Amway (Singapore) Pte Ltd?
![Page 50: 25TH ANNUAL GENERAL MEETING - Amwayamwayapps.amway2u.com/.../IR_AGM_2020_25th.pdf · 2020. 9. 28. · 25TH ANNUAL GENERAL MEETING 23 JUNE 2020 Group revenue for the twelve months](https://reader036.vdocument.in/reader036/viewer/2022070919/61099341f73e4e25e75e61e7/html5/thumbnails/50.jpg)
Questions received in advance
Q6.
What is the impact of COVID-19 on Amway’s sales?
How is Amway’s financial results impacted for the first
half of 2020 and whether the full year financial results
can be maintained? How is Amway’s future business
progressing in Malaysia?
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Questions received in advance
Q7.
At this unprecedented time, can the Company provide
e-vouchers to shareholders who attend the virtual
meeting?
![Page 52: 25TH ANNUAL GENERAL MEETING - Amwayamwayapps.amway2u.com/.../IR_AGM_2020_25th.pdf · 2020. 9. 28. · 25TH ANNUAL GENERAL MEETING 23 JUNE 2020 Group revenue for the twelve months](https://reader036.vdocument.in/reader036/viewer/2022070919/61099341f73e4e25e75e61e7/html5/thumbnails/52.jpg)
25TH ANNUAL GENERAL MEETING
Poll Voting
23 JUNE 2020
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25TH ANNUAL GENERAL MEETING
Poll Results
23 JUNE 2020
![Page 54: 25TH ANNUAL GENERAL MEETING - Amwayamwayapps.amway2u.com/.../IR_AGM_2020_25th.pdf · 2020. 9. 28. · 25TH ANNUAL GENERAL MEETING 23 JUNE 2020 Group revenue for the twelve months](https://reader036.vdocument.in/reader036/viewer/2022070919/61099341f73e4e25e75e61e7/html5/thumbnails/54.jpg)
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25TH ANNUAL GENERAL MEETING
23 JUNE 2020
THANK YOU