Digital Readiness

ATIN ANG MUNDO

Fostering a Digital Empowerment Agendafor Recovery and Competitiveness

Yoly CrisantoSenior Vice President, Corporate Communications andChief Sustainability Officer

PH Digital Readiness OverviewPH INTERNET QUALITY IS ONE OF THE BEST WORLDWIDE

Source:

2021 Status of PH Internet

Improved: ● Rose to 48th from 66th out of 110

countries in the “Digital Quality of Life” index

● 20th in terms of internet quality and e-security

● 30th in terms of internet quality “one of the best worldwide”

● Fastest mobile and broadband speed growth year-on-year

● Cybercrimes and data protection laws were “20% better than the global average”

Lags behind: ● 63rd in terms of e-infrastructure● 67th in the world under the

e-government indicator

Internet Affordability Improved by 156%

Source: Global Research by IT firm Surfshark’s LTD.

New users of e-commerce and e-payments due to COVID

Shift of airtime loading to digital channels (e.g. GCash, Globe One)

Enterprises are adopting cloud services, given impact of COVID

18-24%

34%

51%

Filipinos believe WFH setup will continue

Expected to spend more on paid online entertainment

Consumers increased time spent online (e.g. gaming, social media, videos)

45-70%

22%

~60%

Source: Globe data, Alibaba Cloud “The Role of Cloud in Asia and Confidence in Asian Innovation” survey (n>1000 across Asia, in Nov 2020), BCG CCI, BCG analysis

COVID-19 Accelerated Digital Adoption Digital Technology Key to Driving Philippine Recovery

Globe has a strong foundation to accelerate growth in ICT

● Premier partnership status in Cloud for both AWS (as well as Google) - only Philippine owned company at this level of expertise

● First and only ASEAN MSSP Partner of SCWX, a leader in the Gartner Magic Quadrant for Managed Security

● Window of opportunity exists for a PH ICT champion that is a cloud native, local player who can provide high touch services at good value

COVID-19 Accelerated Digital Adoption Acceleration of digital adoption is fueling huge demand for ICT

Committed to Delivering a #1stWorldNetwork

P6-P7Price

Per GB

Gb AllocationPrice/Gb

Globe continues aggressive network expansion

Accelerating cell site builds

4G/LTE everywhere

Fast trackingfiber to the home

641 new cell towers built as of 1H 2021

8,175 upgraded mobile sites

1,854 sites across the country; 95% outdoor coverage in NCR

1 Million fiber to the home lines delivered as of Sept. 2021; FY target achieved

Committed to Delivering a #1stWorldNetwork

Cost of Accessing the Internet has Improved Through the Years

Closer than Ever

Committed to Caring for our Customers

1.86M 4.7% Penetration

3x Growth vs 1Q20

1.64M 62% Penetration

4x Growth vs 4Q18

163K 0.83% Penetration

7.5x Growth vs 1Q20

App Penetration & MAU

Launch

Launch

86% Customer Complaints handled on Digital vs 8% in 2018

120K Ave Monthly Users99x Growth vs Dec 2018

40 Viber Communities52K Customers Supported

3.5M Outbound Calls YTDremove waiting time on Hotline

Accelerating customer digital adoption though Globe Apps

3.2M customers registered50 partners merchants

4.7K branches nationwide

200 new contracts 25 new clients

1.6Mn Registered Users+202% Consultations

+140% Doctors

50+clients outside Globe

Largest PH Telco in Market Capitalization

2021 Leader in 5G Global Impact Awards (Download, Speed, Games Experience and Video

Experience by Opensignal)

5G Network of Choice (as of June 2021)

Leader in Network Consistency (Q1 and Q2 2021 by Ookla Speedtest Intelligence)

Network of Choice for Mobile Network Data Usage (Jan-Jun 2021)

Topped the Netflix ISP Speed Index (Jan-Jun and Aug 2021)

Enabling 22,000 General Trade Retailers

US$204Mn aggregate assets 1st Unicorn Dialpad, 2nd Exit Wattpad

bought by Naver (US$ 600Mn)3rd Fund Active Fund at US$182Mn

20 businesses launched & funded,inc PureGo, HealthNow

9 portfolio oversight companies Php 679Mn value of investments

Committed to Creating Value Through The Globe Group EcosystemDIGITAL SOLUTIONS PLATFORM

IT’S THE BEST TIME TO BE WITH GLOBE 46Mn Registered Users15Mn Daily Log-Ins2.5Mn+ Merchants

P3Tn FY Gross Transaction Value

Committed to EducationGOLEARN: INCLUSIVE EDUCATION IN ACTION

GLOBAL FILIPINO TEACHERSSUPPORTING TEACHERS’ PROFESSIONAL

DEVELOPMENT THROUGH A WEBINAR SERIES

HABIEDUCATION

LABTEACH FOR THE

PHILIPPINESPHILIPPINE

MENTAL HEALTH ASSOCIATION

Digital Learning Webinar SeriesEarly Language Literacy Webinar Series

Mental Wellness Webinar Series

Parents’ Role in Distance LearningUPCOMING

GLOBAL FILIPINO SCHOOLSTRANSFORMING SELECT PUBLIC SCHOOLS

INTO CENTERS OF ICT EXCELLENCE

GLOBE IT ACADEMYMAKING STEM LEARNING ACCESSIBLE

TO ALL LEARNERS ACROSSVARIOUS LEVELS OF EDUCATION

FREE/ZERO-RATED DATA ACCESS TO KEY LEARNING PLATFORMS

Institutional Partnership with DepEd since 2012

13k Teachers enabled with 21st Century Teaching Methodologies

340k Students equipped with Digital Skills

K-12 Curriculum Integration of the Digital Thumbprint Program

NURTURE LOVE FOR STEM INPRIMARY & SECONDARY EDUCATION

Establishment of the Globe Maker Lab and Innovation Hub in partnership with the Mano Amiga Academy● TEACHER TRAINING + AFTER SCHOOL MODULES FOR

UNDERPRIVILEGED STUDENTS● STEM Activities with focus on Engineering, Electronics,

Coding, and Robotics

DEEPEN STEM LEARNING IN TERTIARY EDUCATIONCo-creation of a Technopreneurship 101 Module with DLSU;● Teachers training to 10 DLS Universities and SHS schools ● key learning principles include Business + Social Innovation● Emphasis on mobile technology including 5G use cases

https://globeelibrary.ph/https://lms.deped.gov.ph/

Learning Management System

https://commons.deped.gov.ph/

https://phlconnect.ched.gov.ph/home

https://e-tesda.gov.ph/

Accredited by the DepEd National Educators Academy of the Philippines

NATIONAL EDUCATORS ACADEMY OF THE

PHILIPPINES

Webinars hosted by 11 School District Offices (SDO)

Presence of GFS in all 17 Regions

218 Public Schools ConnectedCONNECTIVITY + ICT EQUIPMENT + TEACHER TRAINING + INFRASTRUCTURE SUPPORT

Digital Thumbprint Program Modules

accessible via Youtube

Online Leadership

and Empowerment

Online Security and

Safety

DIGITAL INSIGHT

Online Responsibility

andEtiquette

DIGITAL IMPACT

DIGITAL AMBITION

Online Critical Thinking

DIGITAL DISCERNMENT

Digital fundamentals

for Parents

PARENTMODULE

55K Teachers trained as trainers nationwide

Developed in partnership with Singtel and Optus; recognized by UNICEF and SaferKidsPH

1M+ Students completed the program across 17 regions

Part of the K-12 curriculum of DepEd

500+ Trainers across various private organizations

Committed to Online SafetyDIGITAL THUMBPRINT PROGRAM (DTP)

DIGITAL THUMBPRINT PROGRAM (DTP)EDUCATING THE YOUTH AND PARENTS ON DIGITAL CITIZENSHIP AND THE RESPONSIBLE USE OF TECHNOLOGY

Committed to Fight Against OSAEC and Piracy Globe partnered with organizations that are dedicated to eliminating OSAEC and online piracy, tapping on their expertise to remove malicious sites from our network.

Partnerships for Combatting OSAEC

Canadian Centre for Child Protection (C3P)

Internet Watch Foundation (IWF)

SaferKidsPH by UNICEF

Partnerships for Anti- Piracy

Asia Video Industry

Association (AVIA)

Coalition Against Piracy (CAP)

Nagra Kudelski (ongoing)

Domain/Site Blocking

● 2,519 child pornography related

● 6 illegal drugs related● 957 phishing, gambling,

piracy on e-sabong & other illegal content

● 280 from C3P URL list

Globe plans to build and implement an intelligent content filter through WIRED URL blocking. URL Blocking (US$ 2.6 million) is seen to be a more foolproof solution to block child sexual abuse material.

Medium ESG Risk Ratingas of 15 Apr 2021

B-2020

CDP Score

ESG UPDATE AS OF JULY 2021

“Best Corporate Governance Telecoms - Asia 2019”London’s Ethical Boardroom

Top 20 ASEAN Publicly Listed Companies,Top 3 Publicly Listed Companies per Country (Philippines), and

ASEAN Asset Class Publicly Listed CompaniesASEAN Corporate Governance Scorecard

Vigeo Eiris member of Top 100 Best

Emerging Market PerformersRanking

as of July 2021

COMMITTED TO DO A #GLOBEOFGOODESG RATINGS AND RECOGNITIONS

Thank you!

ATIN ANG MUNDO