3p's: people, process, product
DESCRIPTION
3P - People Process Product principle. Popularised by Marcus Lemonis in the TV series The Profit.TRANSCRIPT
3P’s : People, Process, Product
By: Arya Setiadharma
Marcus Lemonis
CEO of Camping World, a USD 3 Billion business that controls 25% of Recreational Vehicle (RV) market in United States.
Judges a business with People-Process-Product principle.
The First “P” : PEOPLE
The most important “P”
People are the ones that make the difference
Right people effective, Wrong people destructive
Questions to Ask Yourself
1. Am I the RIGHT person for this job?
2. Have I been EFFECTIVE or DESTRUCTIVE?
3. Have my subordinates made my life EASIER or HARDER?
The Second “P” : PROCESS
Creating Process
Delivering Process
Selling Process
Questions to Ask Yourself
1. Do I understand the importance of the implemented Process in the company?
2. Do I have any idea how to simplify the Process without losing the essence of it?
3. Has the company process been run properly?
The Third “P” : PRODUCT
Excellent Product
Relevant Product
Questions to Ask Yourself
1. Do I believe in the product or service that I “sell” to the customer?
2. Does the product or service have the potential to be the leader in the market?
3. Do customers trust the product or service that the company provides?
Conclusion
3P’s can be used to analyze a division or even a department
PEOPLE are the difference makers
PEOPLE have to believe in the PRODUCT and PEOPLE have to do the right PROCESS
Thank you