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Greetings and a warm welcome in advance to those Institute of Travel and Tourism Members travelling to Sicily for the ITT Conference 2018.

It is a pleasure and an

honour for ENIT, the Italian

National Tourist Board, to support the Conference for

two consecutive years. The annual event is incredibly

important for the sector, with delegates representing all

aspects of travel and tourism. The Conference not only

promises a full and busy business programme featuring

illustrious speakers of the highest quality from inside

and outside the travel world but also great networking

opportunities.

But this is also an opportunity for us to promote the

natural, cultural and artistic heritage of our country to

you, our distinguished guests. I very much hope that

you will take the opportunity to enjoy excursions to the

extraordinary treasures that this most remarkable region

boasts. From Giardini Naxos itself to Taormina, from

Catania to Mount Etna and more, Sicily is a jewel of a

region that it is still fairly unknown to the UK market.

We are looking forward to sharing these unique

experiences with you while you are here in Italy with us.

I wish you a successful and rewarding Conference.

Giovanni Bastianelli Executive Director Italian National Tourist Board

JOIN US IN SICILY!

I am delighted that we are returning to Italy for this year’s ITT Conference, which will take place on the eastern coast of Sicily.

For many reasons, our friends on the island

might not agree when I say that we are

‘returning’ to Italy, as a large percentage

of the population consider themselves to

be Sicilian rather than Italian. It’s a nation

not only set apart from the mainland by water, but also by politics and a

language that’s unique to the region.

I would like to thank our Partners at the Hilton Giardini Naxos,

our home-from-home for what’s set to be yet another unforgettable

Conference.

We have some superb speakers lined up for the conference sessions.

With Tim Hames returning as moderator, these include Lord Adonis;

John Bevan, Chief Executive Officer B2B Europe, dnata Travel;

Sir David Michels, former Executive President Hilton Worldwide; and

Gianni Onorato, CEO, MSC Cruises, to name but a few.

We limit delegate numbers to 400 to maintain the networking opportunities

that are the lifeblood of all ITT Conferences. After last year’s successful

event in Sorrento, it’s sure to be a sell-out!

ITT is a not-for-profit organisation that relies heavily on the support of its

sponsors. I’d like to thank all of our sponsors for their support and for

making the Conference possible.

Finally, many thanks to you for your continued support. If the location for

the 2017 G7 summit was good enough for Macron, Merkel and May, I’m

confident that Sicily will be good enough for us!

Dr Steven Freudmann F.Inst.TT. Chairman ITT

3

The ITT Conference is the travel industry’s Blue Riband event and takes place in a different destination each year. The event is attended by the many senior figures from across the UK travel and tourism industry who are Members of the Institute.

Who Attends?

The event is exclusively for ITT Members with delegate numbers capped at 400 to ensure the Conference provides the best networking environment. Members may attend with their partner/spouse and a few spaces may be made available to non-members, if space permits four weeks prior to the event.

ITT’s Members span the entire spectrum of the travel and tourism industry, from tour operators and travel agents through to airlines, hoteliers, tourist offices, travel insurance, finance, marketing and PR specialists, as well as those involved in tourism education and training.

Format

Delegates will enjoy a terrific blend of conference sessions, social activities and networking opportunities at the Conference. The event takes place over three days and includes a party followed by a late night bar on all three evenings; two mornings of conference sessions; and plenty of free time to network with fellow delegates or explore the local area during the afternoon.

The Conference sessions will feature speakers from inside and outside the travel industry. Speakers are chosen for the diverse experience and insights they can share with ITT’s Members.

The Conference Destination

The 2018 Conference will be held in Giardini Naxos, a picturesque town on the eastern coast of Sicily that’s famed for its history, art and culture.

With a population of just over 9,000, the town dates back to 734 BC, when the ancient Greeks founded one of the first colonies in Italy and named it after the island of Naxos in the Aegean Sea. It was later renamed Giardini after the citrus gardens in the region, with Naxos re-added in 1978 to honour the town’s cultural heritage.

Once a quiet fishing village and now a popular destination among local and international holidaymakers, the bustling coastal town offers fantastic beaches and panoramic views of nearby Taormina and over to the mainland. In summer, the town is still buzzing with life after midnight with bars and restaurants staying open until late.

An exclusive hotel, the Hilton Giardini Naxos is located just 40 minutes from Catania Vincenzo Bellini Airport. Decorated in a classical Italian style, the Conference hotel will offer delegates Sicilian elegance, warm hospitality and modern amenities.

ABOUT THE ITT CONFERENCE

09:30-14:30 Golf Tournament II Picciolo Golf ClubSponsored by

09:30-15:30 Optional Excursions

15:30-17:00 World Cup Football Forum

19:30-20:30 AWTE Cocktail Reception*Sponsored by

20:30-22:00

Welcome PartySponsored by

From 22:00Late Night BarSponsored by

PROGRAMME OF EVENTS 5

MONDAY 4 JUNE

08:00-08:45 IP Solutions BreakfastSponsored by

09:00-13:30 Conference Sessions 14:30-18:00 Optional Excursions

20:00-23:30 Gala DinnerSponsored by

Gala Dinner EntertainmentSponsored by

From 23:30Late Night BarSponsored by

TUESDAY 5 JUNE

08:00-08:45 Travlaw Breakfast Sponsored by

09:00-13:30 Conference Sessions

14:30-18:00 Optional Excursions

20:00-23:00 Farewell Party

From 23:00Late Night Bar

WEDNESDAY 6 JUNE

*by invitation

SPEAKERS

Caspar Berry

Dawn Butler MPShadow Minister for Women & Equalities

Chris ChalmersMarketing and e-Commerce Director Thomas Cook UK&I

The Rt Hon Lord Andrew Adonis is a former

British Labour Party politician, academic

and journalist who served in the Labour

Government for five years as Transport

Secretary from 2009 to 2010, Minister of

State for Transport from 2008 to 2009 and

Minister for Schools from 2005 to 2008. He

was chairman of the National Infrastructure

Commission from 2015 to 2017. Lord Adonis

began his career as an academic at Oxford

University, before becoming a journalist at the

Financial Times and The Observer. Appointed

an advisor at the Number 10 Policy Unit in

1998, he later became Head of the Policy Unit

until being made a life peer in 2005.

Caspar started his career in the first series of

Byker Grove before reading Economics and

Anthropology at Cambridge, where he had

his first screenplay produced by Film Four in

his final year. By the time he was 23, Caspar

was writing for Miramax and Columbia Tri Star.

At 25, he moved to Las Vegas to become a

professional poker player before co-founding

Twenty First Century Media, building it into the

fastest growing audio visual media company in

the North East of England. He later returned to

his television roots as a presenter on TV shows

including Poker Night Live and Sky Poker and

was the poker adviser on Casino Royale.

With more than 25 years’ experience in

travel, John Bevan is CEO B2B Europe for

dnata Travel, overseeing operations of the

Emirates-owned company’s extensive portfolio

of trade-facing brands, including Gold Medal

and Travel 2. John joined dnata in November

2017 from Spafinder Wellness, where he was

COO based in Miami. Previous roles include

Managing Director at Voyage Privé, UK

Vice-President at Lastminute.com and

Managing Director of Emap Digital Travel.

He has held a number of non-executive

director posts in travel, as well as serving on

the ITT and ABTA Boards.

Dawn is currently serving as the Shadow

Minister for Women and Equalities. First

elected as the Member of Parliament in

2005, Dawn became the first elected

African-Caribbean woman to become

a Government Minister in the UK when

appointed as the Minister for Young Citizens

& Youth Engagement by Gordon Brown.

Dawn is an Honorary Vice President of the

British Youth Council, was formerly Chair of

the APPG on Youth Affairs, a member of the

Children & Families Select Committee and Vice

Chair of the Labour Party with responsibility for

Youth. Dawn continues to commit her time in

parliament to representing groups and people

in society that are often underrepresented.

Chris joined Thomas Cook UK&I in May 2017

as the Marketing and eCommerce Director.

He has worked across various industry

sectors, choosing to specialise in digital and

eCommerce marketing and CRM over the last

ten years. Starting his career with Ford Motor

Company, Chris remained in the automotive

sector for six years latterly working for PSA

Peugeot/Citroen. He left the sector in 2007

to join Tesco, where he was responsible for all

marketing planning and media investment. He

subsequently worked for Jet2.com/Jet2holidays

and Asda before taking up his role at Thomas

Cook, where he is tasked with driving online

growth whilst continuing the great work already

undertaken to build the brand and grow loyalty.

The Rt Hon Sir Michael Fallon, KCB is a

British politician of the Conservative Party

serving as the Member of Parliament for

Sevenoaks since 1997. In his business career,

he was director of a number of companies

controlled by Dragons’ Den star, Duncan

Bannatyne, and is currently chairman of

property developer Avanton Ltd. From 2014

to 2017, he was Secretary of State for

Defence and a member of the National

Security Council. He was previously Deputy

Chairman of the Conservative Party, Minister

of State for Business and Enterprise, Minister

of State for Energy and Minister of State for

Portsmouth.

John BevanCEO B2B Europe dnata Travel

The RT Hon Lord Andrew Adonis

The RT Hon Sir Michael Fallon MP

• ITT reserves the right to change the content and speakers in the programme.

Sir David MichelsChairman Michels & Taylor

7

Oliver ReesCo-Founder ZZZ Technology

Mark has worked in Formula One for almost

30 years and has spent the last 15 working

as senior executive within the management

of Jordan Grand Prix, Red Bull Racing and

Cosworth. While operating at the centre of this

fascinating sports business, Mark has worked

directly with the world’s top drivers and team

owners, giving him a privileged understanding

of what it takes to be a world class competitor.

During his career, Mark has worked with

drivers including Michael Schumacher, David

Coulthard, Ayrton Senna and Jenson Button.

Since 2005, Mark has co-owned his own

award-winning racing team, Status Grand Prix.

Edward Lucas is a British writer and senior

Vice-President at the Center for European

Policy Analysis (CEPA). Formerly a Senior Editor

at The Economist and Foreign Correspondent

for The Independent and the BBC, Edward is

an expert in energy, espionage, cyber-security,

Russian foreign & security policy and the

politics and economics of Eastern Europe. An

experienced broadcaster and public speaker,

he has given public lectures at Harvard,

Oxford, Cambridge and other leading

universities and he writes a weekly column in

the London Times.

Knighted in 2006 for services to the hotel

and catering industry, the former President

of the British Hospitality Association has

held a number of high-profile positions over

the course of an illustrious career including

Executive President Worldwide Marketing for

Hilton, Managing Director of Hilton UK and

Deputy Chairman of Marks & Spencer plc and

easyJet plc. Sir David is currently Chairman of

Michels & Taylor, the hotel asset management

and business consultancy, which he founded

after retiring as the Chief Executive of Hilton

Group plc in 2007.

Mark Gallagher Formula One Industry Executive

Benita MotafskaChief Sharer The People Who Share

Award-winning entrepreneur Benita Matofska

is a leading expert on the Sharing Economy

and the founder and CEO of The People Who

Share, a social enterprise that helps people

and companies discover and access the

Sharing Economy. In her role as CEO, Benita

travels the globe speaking and consulting for

people and companies looking to integrate the

sharing space into their businesses. She has

shared a platform with Desmond Tutu at the

One Young World Congress and been invited

to Number 10 Downing Street to present her

work and insights. Benita is an RSA Fellow, an

Innovator in the Finance Innovation Lab and a

member of the Astia women’s network.

Gianni Onorato oversees MSC Cruises’

business from its Geneva-based headquarters

and reports to the Company’s Board of

Directors and its Executive Chairman. With

over 30 years’ experience in the cruise industry,

he has a finely developed understanding

of the sector and extensive experience in

senior executive leadership, having served as

President of Costa Cruises from 2004 to 2013.

Born in Italy, he began his career in 1986 at

Costa Cruises as Food and Beverage Manager

before becoming Cruise Product Director.

He also served as Vice President & Cruise

Operations Director.

Oliver is the co-founder of Hook, a

cyber-security platform that mixes psychology

and cyber, and a freelance innovation

consultant. He has been coding since the age

of 12 and worked at J. Walter Thompson

(JWT London) helping brands like HSBC and

the Army create digital experiences.

At Decoded, where he was Innovation

Product Lead, he developed global innovation

initiatives for some of the largest companies

in the world. Educated at Westminster School

and Cambridge University, Oliver has a

passion for technology and believes that when

technological advancements are applied in

the right way they can change the world for

the better.

Edward LucasAuthor

Gianni OnoratoChief Executive MSC Cruises

Additional speakers will be announced to ITT Members via Conference E-Flyers.

IP Solutions Breakfast

Join IP Solutions for breakfast to explore the

small changes you can make right now for

remarkable revenue results. Clients including

Secret Escapes, Park Plaza and National

Geographic have already implemented

performance and revenue boosting

improvements to their organisations. Join us to

find out how you can maximise your margins

through ‘marginal gains’.

Travlaw Breakfast

With General Data Protection Regulation

(GDPR) coming into force on 13 May and

the new Package Travel Regulations and Atol

Regulations published in late April or early

May before coming into effect on 1 July,

the session will offer a unique opportunity to

better understand some of the key legal issues

affecting the travel industry today.

08:00-08:45

Two optional breakfast events will take place prior to the conference sessions each day.

These events are free to join, but places are available on a first-come, first-served basis, so

book now to avoid disappointment.* Refreshments and a breakfast buffet will be available at

both events.

* email events@itt.co.uk

ADDITIONAL EVENTS

A huge thank you from all our patients, staff and volunteers to everyone at ITT who supported the charity throughout 2017.

Your help has ensured that our ambitions are even bigger, better and more exciting than ever this year!

We look forward to telling you all about it in Sicily as we catch up with old friends and make some new ones.

By way of thanks for your continued support, we promise you another night to remember at the Gala Dinner with our very special guest: Jason Manford!

ALDER HEY CHILDREN’S CHARITY

World Cup Football Forum15:30-17:00

With the FIFA World Cup kicking off just one

week after this year’s Conference, delegates

can join former England, Manchester United

and Aston Villa legend Dion Dublin for a bit

of football fun as ITT welcomes the return of

the World Cup Football Forum!

Those of you who attended the Malta

Conference in 2014 will remember the hugely

enjoyable Football Forum, so let’s hope that

a repeat performance this year will herald

England’s first World Cup win since 1966!

MONDAY 4 JUNE

TUESDAY 5 JUNE

BREAKFAST EVENTS

WEDNESDAY 6 JUNE

How To RegisterComplete the registration form on the Conference Microsite which can be found at www.itt.co.uk/conference2018

Registration FeesDelegate £595 Companion £285

Private EventsIt is the policy of ITT not to allow private functions to take place at times that clash with the official business and social programme.

ExcursionsInformation and booking details can be found on the ITT Conference microsite.

Travel ITT is delighted that our Conference Airline Partner, British Airways, is offering a 10% discount on return airfares from all UK airports to Catania.*

• Discounted fares are valid for travel between 31 May and 10 June 2018.

• Delegates must book prior to 1 May 2018 to benefit from this discount.

*Discount only applies to economy bookings with hold luggage. This discount is not available on Business Class fares or hand-hold only baggage fares.

Details of how to book at a discounted rate will be provided to delegates with their Conference registration confirmation.

Travel InsuranceComplimentary travel insurance will be provided by Citybond Suretravel, in partnership with URV. Booking details can be found on the ITT Conference microsite,

www.itt.co.uk/conference2018

Accommodation Accommodation is available for delegates at the Hilton Giardini Naxos. Boasting stunning views across the town of Taormina and traditional Mediterranean hospitality, the Conference sessions and many of the social events will also take place here.

Single occupancy rooms are available from €155 per room/per night on a B&B basis, with double occupancy rooms available from €175.

Your accommodation should be booked online when registering for the Conference. You will be required to pay a deposit at the time of booking, collected in GBP (Pounds Sterling), which ITT will pass onto the hotel. The outstanding sum for the duration of your stay will be payable directly to the hotel when you check out.

NB: 10% VAT and a City Tax of €2 per day per person for up to 10 days, will be added to your final bill.

9

Booking Terms & Conditions• All registration fees, golf fees and

accommodation deposits are non-refundable

• In the event of cancellation or no-show at the Conference, any outstanding debts will remain payable to ITT

• The ITT Conference is open to ITT Members only. Your registration will only be valid if you are a fully paid Member of ITT at the time of the Conference

• All Individual Members of ITT are entitled to attend the Conference, however Corporate Members are limited to two delegate places per company. Requests for additional places will be held on a waitlist and will be accepted or declined by 1 April 2018.

• The companion fee applies to a marital spouse/partner accompanying a registered delegate, and does not apply to business colleagues or other associates

• Your accommodation deposit will be collected in GBP (Pounds Sterling) and the exchange rate on 14 March 2018 will apply. The remaining balance will be payable in Euros directly to the hotel upon check out

• Any changes to your registration will be subject to a £60 amendment fee. Changes must be emailed to events@itt.co.uk

• It is the policy of ITT not to allow private functions to take place at times that clash with the official Conference and social programme

• ITT recommends that delegates take out adequate travel insurance. It is your responsibility to arrange this and to ensure that the insurance cover you purchase is suitable and adequate for your needs.

NB: ITT is acting as an agent for the principal Hilton Giardini Naxos, Viale Jannuzzo, 47, 98035 Giardini Naxos ME, Italy.

ITT reserves the right to change the programme, speakers and content outlined in this brochure.

INFORMATION

in partnership with

REWIND ITT

PREVIOUS ITT SPEAKERS HAVE INCLUDED:

Cherie BlairEd Balls Nigel Farage MEP

Frank Gardner Lord William Hague Alan Johnson MP

Lord Andrew Adonis Bill Bryson

Lord Digby Jones

Mary Creagh MP

Lord Neil Kinnock

Col. Bob Stewart MP

Sir Terry Leahy

Ruby Wax Nick WheelerMary Portas Lord John PrescottRt Hon George Osborne

REGISTRATION AND SPONSORSHIP ENQUIRIES - T 0844 499 5652 • events@itt.co.uk • giles@itt.co.uk • www.itt.co.uk

Lord Andrew Adonis

Ed Balls

Sally Bercow

Cherie Blair

Bill Bryson

Alastair Campbell

Lord Alex Carlile

Jim Carver MEP

Lord Michael Cashman

Robin Cook MP

Mary Creagh MP

Lord Bernard Donoughue

Steve Double MP

Nigel Farage MEP

Richard Fenning

Frank Gardner

Misha Glenny

Helen Grant MP

Baroness Tanni Grey-Thompson

Lord William Hague

Michael Howard

Chris Huhne

Alan Johnson MP

Boris Johnson MP

Lord Digby Jones

Barnoness Jowell

Charles Kennedy MP

Baronness Kinnock

Lord Neil Kinnock

Graeme Leach

Sir Terry Leahy

Rt Hon George Osborne

Bruce Poon-Tip

Mary Portas

Michael Portillo

Lord John Prescott

Richard Reeves

Sir Ken Robinson

Ben Schott

Colonel Bob Stewart MP

Matthew Taylor

Ruby Wax

Nick Wheeler

11

PREVIOUS CONFERENCE DESTINATIONS

2017 Sorrento, Italy

2016 Tel Aviv, Israel

2015 Ras Al Khaimah, UAE

2014 St Julians, Malta

2013 Abu Dhabi, UAE

2012 Barbados

2011 Venice, Italy

2010 Benidorm, Spain

2009 Dubai, UAE

2008 Paphos, Cyprus

2007 Gran Canaria, Spain

2006 Oman

2005 Barbados

2004 Doha, Qatar

2003 St Julians, Malta

2002 Galway, Ireland

2001 Tenerife, Canary Islands

2000 Las Vegas, USA

1999 Newport, Rhode Island, USA

1998 Cape Town, South Africa

1997 Athens, Greece

1996 Limassol, Cyprus

1995 Nashville, USA

1994 Eilat, Israel

1993 Baltimore, USA

1992 Kruger National Park, South Africa

1991 Salou, Spain

1990 Miami, USA

1989 Moscow, Soviet Union

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