45787177-apple

Upload: davidkocsis

Post on 06-Jul-2018

216 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/17/2019 45787177-Apple

    1/17

    Acknowledgement

    At first we present our due regards to the Almighty, who have provided us the brilliant

    opportunity to build and complete this report successfully with good health and sound mind.

    We would also like to give our hearties thanks to who helped us in their busy working schedule

    to gather lots of useful information about the companies’ activities and particularly on the

    marketing strategy of, to prepare this report. Special thanks to our respondent who give their

    response to support my analysis part.

    We would also like to thank all the other people who have helped us during the process of

    making this report, our friends and family who have supported us mentally to make this report.

    At last we would like to thank the readers who have expended their valuable time in reading this

    report.

    1

  • 8/17/2019 45787177-Apple

    2/17

    CONTENTS

      Chapter 1 : Introduction

    1. xecutive summery !

    ". origin of the report #

    !. methodology #

    #. key part of the report #

    $. ob%ectives of the report #&$

    '. limitation $

    Chapter 2: Apple Inc.

    (. introduction '

    ). profile '&(

    *. Apple +nc. overview (&*

    1. history 1&11

    11. vision - ission 11

    1". advertising 1!&1"

    1!. social contribution 1!

    1#. Apple +nc. plan matrix 1!&1$

    1$. limitation 1$&1'

    1'. conclusion 1'

    1(. recommendation 1'

    1). /ibliography 1'

    2

  • 8/17/2019 45787177-Apple

    3/17

    3

  • 8/17/2019 45787177-Apple

    4/17

    Chapter 1

    Introduction

    1. Executive Summary

    0hese are the times for growing and competitive business world. or the contemporary business

    and corporate world, marketing is a must for the survival.

    +n world, the electronics sector is one of the most developed hi&tech sectors which is contributing

    in the country’s economy.

    2eading electronic companies are expanding their business with the aim to expand export

    market. 3ecently few new industries have been established with high tech e4uipments and

     professionals, which will enhance the strength of this sector.

    Apple 5omputer’s !&year history is full of highs and lows, which is what we would expect in a

    highly innovative company. 0hey evolved throughout the years into an organi6ation that is very

    much a representation of its leader, Steven 7obs. Apple made several hugely successful product

    introductions over the years. 0hey have also completely fallen on their face on several occasions.

    0hey struggled mightily while 7obs was not a part of the organi6ation. Apple reached a point

    where many thought they would not survive.

    Apple rarely introduces a new type of product. 0hus, instead of being the pioneer, they are an

    expert 8second mover9 by refining existing products. :ortable music players and notebook 

    computers are examples. Apple increases the appeal of these products by making them stylish

    and more functional.

    4

  • 8/17/2019 45787177-Apple

    5/17

    2. Origin o the report

    0he process of ob%ective self&study is necessary for any institution wishing to remain vital

    and vigorous and is particularly crucial for institutions of higher learning. :eriodically

    reexamining the institution’s purpose, mission, goals, planning, and assessment helps to

    maintain 4uality educational programs and fosters innovative thinking. ;nly by carefully

    examining the past and honestly evaluating the present can an institution effectively plan for 

    the future.

    0his report is generated under the academic supervision of our course teacher niversity. 0his report is prepared as the re4uirement of 

    Social science. 0he topic is 8A multinational company proile" #ominating proce$$e$ on

    glo%ally.

    &. 'ethodology

    0he data the pro%ect report contains is all secondary data. 0he secondary data was collected

    from the internet, books, %ournals, maga6ines and newspapers.

    Secondary data are those data that have already been collected by someone else and have

    already passed through the statistical process.

    0he secondary data is the type of data chosen by us.

    (. )ey *art$ o the report

    0he main view of the report is to identify how a multinational company operates their business in

    ?lobally.

    +. O%,ective$ o the report

      +.1. -road O%,ective$:  0he main ob%ective of the study is to evaluate the how a

    multinational company operates there business in the world.

      +.2. Speciic O%,ective$:

    5

  • 8/17/2019 45787177-Apple

    6/17

    0he main ob%ectives of the report are

    0o be ac4uainted with the multinational electronic company.

    0o learn clear knowledge of operating forces.

    0o learn about new product launching process in electronic industry.

    0o have the practical knowledge of theoretical knowledge of arketing theory. 0o know the present and future strategies of the company.

    0o focus on the significance of doing the compensation strategy during in the

    organi6ation .

    . /imitation

    We are very grateful to our honorable course teacher to give us such opportunity.=uring

     preparing our term paper we will learn lots of new things, which are much related to our course

    materials. +t helps us to fulfill our study which is really needed for us. /ut still we face some

     problem for our report&

    1. =ue to wide spread information of the data, the scope of pro%ect becomes very wide.

    ". All the matter has been collected through secondary sources@ hence, the errors might have

    crept in.

    !. ?iven the time constraints, all the information could not be gathered.

    #. =ata being very vast, appropriate information could not be gathered to the pointspecific

    re4uirement needs.

    Chapter 2

    6

  • 8/17/2019 45787177-Apple

    7/17

    A**/E I0C.

    . I03O#4CIO0

    Apple +nc. is an American multinational corporation that designs and manufactures consumer 

    electronics and computer software products. 0he companys best&known hardware products

    include acintosh computers, the i:od and the i:hone. Apple software includes the ac ;S

    B operating system, the i0unes media browser, the i2ife suite of multimedia and creativity

    software, the iWork suite of productivity software, and inal 5ut Studio, a suite of 

     professional audio and film&industry software products. 0he company operates more than "$

    retail stores in nine countries and an online store where hardware and software products are

    sold.

    stablished in 5upertino, 5alifornia on April 1, 1*(' and incorporated 7anuary !, 1*((, the

    company was called Apple 5omputer +nc. for its first ! years, but dropped the word

    C5omputerC on 7anuary *, "( to reflect the companys ongoing expansion into the

    consumer electronics market in addition to its traditional focus on personal computers. Apple

    has about !$, employees worldwide and had worldwide annual sales of >SD!".#) billion

    in its fiscal year ending September "*, "). or reasons as various as its philosophy of 

    comprehensive aesthetic design to its distinctive advertising campaigns, Apple has

    established a uni4ue reputation in the consumer electronics industry. 0his includes a

    customer base that is devoted to the company and its brand, particularly in the >nited States.

    ortune maga6ine named Apple the most admired company in the >nited States in ") and

    in the world in "*.

    5. *roile

    Apple was one of several highly successful companies founded in the 1*(s that bucked the

    traditional notions of what a corporate culture should look like in terms of organi6ational

    hierarchy Eflat versus tall, casual versus formal attire, etcF. ;ther highly successful firms with

    similar cultural aspects from the same time period include Southwest Airlines and icrosoft.

    ;riginally, the company stood in opposition to staid competitors like +/ more or less by

    7

  • 8/17/2019 45787177-Apple

    8/17

    default, thanks to the influence of its founders@ Steve 7obs often walked around the office

     barefoot even after Apple was a ortune $ company. /y the time of the C1*)#C 0G ad, this trait

    had become a key way the company attempts differentiated itself from its competitors.

    6. Apple Inc. overview

    ype

    :ublic E

  • 8/17/2019 45787177-Apple

    9/17

    0im 5ook E5;;F

    :eter ;ppenheimer E5;F

    /ob ansfield

    7onathan +ve E+ndustrial =esignF

    *roduct$

     ac E:ro, ini = iac = ac/ook, Air, :ro = BserveFi:od EShuffle,

  • 8/17/2019 45787177-Apple

    10/17

    A personal computer is made up of multiple physical components of computer hardware,

    uponwhich can be installed a system software called operating and a multitude ofsoftware

    applications to perform the operators desired functions.0hough a :5 comes in many different

    forms, a typical computer consists of a case or chassis in a

    tower shape EdesktopF, containing components such as a motherboard.

    6.& Computer Sotware

    5omputer software, or %ust software, is the collection of computer programs and

    related data that provide the instructions telling a computer what to do. We can also say software

    refers to one or more computer programs and data held in the storage of the computer for some

     purposes. :rogram software performs the function of the program it implements, either by

    directly providing instructions to the computer hardware or by serving as input to another piece

    of software. 0he term was coined to contrast to the old term hardware Emeaning physical

    devicesF. +n contrast to hardware, software is intangible, meaning it Ccannot be touched9.

    Software is also sometimes used in a more narrow sense, meaning application only. Sometimes

    the term includes data that has not traditionally been associated with computers, such as film,

    tapes, and records.

    6.( Con$umer Electronic$

    5onsumer electronics include electronic e4uipment intended for everyday use. 5onsumer

    electronics are most often used in entertainment, communications and office productivity. Some

     products classed as consumer electronics include personal computers, telephones, :!players,

    and network media tanksKmedia players, audio e4uipment, televisions, calculators, ?:S

    automotive navigation systems, digital cameras and playback and recording of video media such

    as =G=s, GLSs or camcorders. 5urrently, the global consumer electronics industry is mainly

    dominated by 7apanese, South Morean and American companies. +ncreasingly, these products

    have become based on digital technologies, and have largely merged with the computer industry

    in what is increasingly referred to as the computeri6ation of information technology.

    10

  • 8/17/2019 45787177-Apple

    11/17

     

    1?. i$tory0he Apple +, Apple’s first product. Sold as an assembled circuit board, it lacked basic

    features such as a keyboard, monitor, and case. 0he owner of this unit added a keyboard and a

    wooden case.

    Apple was established on April 1, 1*(' by Steve 7obs, Steve Wo6niak, and 3onald

    Wayne, to sell the Apple + personal computer kit. 0hey were hand&built by Wo6niak and

    first shown to the public at the Lomebrew 5omputer 5lub. 0he Apple + was sold as amotherboard Ewith 5:>, 3A, and basic textual&video chipsFNless than what is today

    considered a complete personal computer. 0he Apple + went on sale in 7uly 1*(' and was

    market&priced at D'''.'' ED".$$ thousand in "1 dollars, ad%usted for inflation.F

    Apple was incorporated 7anuary !, 1*(( without Wayne, who sold his share of the

    company back to 7obs and Wo6niak for D). ulti&millionaire ike arkkula provided

    essential business expertise and funding of D"$, during the incorporation of Apple.

    0he Apple ++ was introduced on April 1', 1*(( at the first West 5oast 5omputer aire. +t

    differed from its ma%or rivals, the 03S&) and 5ommodore :0, because it came with

    color graphics and an open architecture. While early models used ordinary cassette tapes as

    storage devices, they were superseded by the introduction of a $ 1K# inch floppy disk drive and

    interface, the =isk ++.

    0he Apple ++ was chosen to be the desktop platform for the first Ckiller appC of the

    11

  • 8/17/2019 45787177-Apple

    12/17

     business worldNthe Gisi5alc spreadsheet program. Gisi5alc created a business market

    for the Apple ++, and gave home users an additional reason to buy an Apple ++N 

    compatibility with the office. According to /rian /agnall, Apple exaggerated its sales

    figures and was a distant third place to 5ommodore and 0andy until Gisi5alc came

    along.

    /y the end of the 1*(s, Apple had a staff of computer designers and a production line.

    0he company introduced the ill&fated Apple +++ in ay 1*) in an attempt to compete

    with +/ and icrosoft in the business and corporate computing market.

    11. @i$ion 'i$$ion

    11.1@i$ion Statement

    Can is the creator of change in this world. As such he should be above systemsand structures, and not subordinate to them.C

    11.1.1 Explanation o vi$ion

    Apple lives this vision through the technologies it develops for consumers and corporations. +t

    strives to make its customers masters of the products they have bought. Apple doesnt simply

    make a statement. +t lives it by ensuring that its employees understand the vision and strive to

    reach it. +t has put systems in place to enable smooth customer interaction. +t has put ob%ectives

    in place to continuously move forward@ implemented strategies to fulfil these ob%ectives@ and

    ensured that the right marketing, financial and operational structures are in place to apply the

    strategies.

    11.2'i$$ion Statement

    8Apple is committed to bringing the best personal computing experience to students, educators,

    creative professionals and consumers around the world through its innovative hardware, software

    and internet offerings9

    11.!.5orporate affairs

    Apple has a history of vertical integration in their products, manufacturing the hardware onwhich they pre&install their software.

    =uring the acs early history Apple generally refused to adopt prevailing industry standards for 

    hardware, instead creating their own. 0his trend was largely reversed in the late 1**s beginning

    with Apples adoption of the :5+ bus in the ($K)$K*$ :ower acs. Apple has since

    adopted >S/, A?:, Lyper0ransport, Wi&i, and other industry standards in its computers and

    12

  • 8/17/2019 45787177-Apple

    13/17

    was in some cases a leader in the adoption of such standards such as >S/. ireWire is an Apple&

    originated standard which has seen widespread industry adoption after it was standardi6ed as

    + 1!*#.

    ver since the first Apple store opened, Apple has sold third party accessories. 0his allows, for

    instance,

  • 8/17/2019 45787177-Apple

    14/17

    hardware line. 0he logos shape is one of the most recogni6ed brand symbols in the world,

    identifies all Apple products and retail stores Ethe name CAppleC is not even presentF and has

     been included as stickers in nearly all acintosh and i:od packages through the years.

    1&. SOCIA/ CO03I-4IO0Apple strongly believes that business has a defining role in building communities, and

    0heir social program, is in keeping with the same spirit. Apple long&term commitment to the

     people of world and its belief in the power of technology to improve the lives of the world

     people.

    +t is now widely acknowledged that +0 and computer literacy play a key role in the

    growth of developing countries. Apple Lope is a social program that aims to

     bridge the gap and narrow the divide between the Ocomputer literates’ and the Ocomputer 

    illiterates’. As a global leader in =igital 0echnology, Samsung is committed to the cause

    and is certain that this program can play a very important role in the development of 

    society at large.

    1+. Apple Inc. plan matrix0he following table, shows Apple +nc.plan

    Strategy  *urpo$e  Intended re$ult  Communication$ teamrole 

    7re;uency 

    Intranet  

    Lome page  /usiness metricsKdashboard

    0o keep employeesup to date on progress

    >pdate data that is notautomated

    =aily

    =epartmental page =epartmentaldashboard.5ontractsK budgets

    0o keep employeesup to date on local progress

     

  • 8/17/2019 45787177-Apple

    15/17

    messages

    • ;ther

    organi6ationalinformation

    Activity reports +nform mployeesunderstand what therest of theorgani6ation is doing

    5ollect and publish monthly

    'eeting$ 

    5offee with director +nform, clarify,exchange

      Attend, notes if re4uired 0wice a month

    /rown /ag lunchesK infosessions

    +nform, clarify,exchange

      :lan, announce Garies

    2eadership teamemployee meeting Eopento allF

    odel openorgani6ation,inform

      0ake notes Weekly

    All&manager meetings +nform, clarify    nderstanding

    >e%$ite page$ 

    onthly news e&6ine 5onnect people tocolleagues, toorgani6ation and toto %ob

    mployees connectedand informed

    =evelop, publish onthly

    =irector staff meeting

    notes

    5onnect people to

    organi6ation and todocumentorgani6ationalhistory

    mployees connected

    and informed

    =evelop, publish Weekly

    ;rgani6ation calendar :rovide visibilityover organi6ationactivities

      aintain As re4uired

    15

  • 8/17/2019 45787177-Apple

    16/17

  • 8/17/2019 45787177-Apple

    17/17

    giants, such as =isney and :ixel. Apple rarely introduces a new type of product. 0hus, instead of 

     being the pioneer, they are an expert 8second mover9 by refining existing products. :ortable

    music players and notebook computers are examples. Apple increases the appeal of these

     products by making them stylish and more functional. 0hey now appear poised to make

    significant strides in the home computer market and to creating a total digital lifestyle whereby

    the home is a multimedia hub.

    15. 3ecommendation$ to Company

    P 5ompany should regulate pricing strategy between all levels of distribution.

    P 5ompany should conduct regular training programmers.

    P Apple should focus on the point of contact with customers, retailers and make sure they are

    satisfied.

    P Also, the company should continuously attract the customers by providing them promotional

    offers.

    P 0he company should work more on price, so that it can be reduced to competitor levels.

    P Apple should also conduct an advertising campaign stressing on the benefits and advantages of

    a Samsung product over its competitors. 0hey should display its technological advancement and

    superiority also.

      16. -I-/IOD3A*

    •  Samsung.com

    •  ?oogle.com

    •  Scribd.com

    •  arketing 3esearch I& Larper W. /oyd,

     

    17