4q14 isg outsourcing index infographic
TRANSCRIPT
Strong 4Q Caps One of Best Years
Ever for Outsourcing
Americas & Asia Pacific double-digit ACV growth for 2014; EMEA
27%
7%
4Q14 ACV
$23.1B2014 ACV to 16%
4Q14 Contract volume 6%
Asia-Pac
EMEA
AmericasFin Serv &Energy
Mfg, Energy &Transportation
Mfg & Telecom
industry growthglobal
1H15 expected to be flat against strong 1H14
77%
4Q14 Broader MarketContract Award Trend
$2.1B
$17.3B
8%up
Americas ACV up 43%
The value of restructured
contracts rose
4Q14 by Domain
4Q14 Regional Growth Leader
13%Year end
in 4Q14
ITO up
121 contracts signed
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media.
For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
FY14 growth fueled by ITO,
new scope and restructured contracts,
mega-relationships
To view the full ISG Outsourcing Index results, click here.
RESEARCH | CONSULTING | MANAGED SERVICES