5 must haves for msps webinar
DESCRIPTION
- The Rise of IT Monitoring and Security Services - Why Add IT Monitoring and/or Security Services to Your Current Offerings? - Top Five “Must-Have’s” for Adding IT Monitoring and Security ServicesTRANSCRIPT
5 “Must Haves” for MSPsIT Monitoring and Security Services
Benjamin Powell June 2014
2© Copyright 2014 AccelOps, Inc. All rights reserved.
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Agenda
The Rise of IT Monitoring and Security Services
Why Add IT Monitoring and/or Security Services to Your Current Offerings?
Top Five “Must-Have’s” for Adding IT Monitoring and Security Services
Q&A
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Top Managed Services Offered
Remote IT Monitoring
Managed Storage, Backup,
Recovery
Help Desk
Patch Management
Managed Security Services
94%
91%
89%
89%
85%- MSP Mentor
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Increase your
margins
!
Why Should You Offer IT Monitoringand Security Services?
Growing cloud
services need
monitoring
!
Upsell commoditized customers
!The need for security will
only increase
!
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1Use a single platform forIT Monitoring + Security
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Single platform for IT monitoring and security
SecurityNetwork
Monitoring
Performance
Monitoring
ChangeMonitoring
Application Monitoring
Security
Network monitoring
Performanceavailability
Change monitoring
Application monitoring
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2Support all infrastructures
including different cloud architectures
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Support all infrastructures
Local
Remote office
Isolated DMZ
Private Cloud
Hybrid Cloud
Public Cloud
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MSP Devices
Collector
MSP Hybrid – With/Without Collectors
Customer D
Collector
Customer E
MSP Data Center
AccelOps Claster
Customer A
Customer B
Customer C
Customer Devices in MSP data Center
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3Be able to fix remote problems
quickly and easily
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CustomerMSP
AccelOps Cluster AccelOps Collector
Secure VPN
Fix remote issues quickly and easily
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Fix remote issues quickly and easily
No need to host and maintain a local jumpbox at each location or isolated DMZ.
No need for a specialized dedicated VPN device at each location.
Access is restricted from Role Based access within AccelOps.
No need to maintain and distribute VPN software and configurations for each customer site.
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4Take advantage of
multi-tenant architecture
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HTTPS (SSL)
HTTPS (SSL)
Multi-tenant architecture
Collector
Customer 2
Collector
Customer 1 Data
Center
Hypervisor
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Multi-tenant architecture benefits
All customers into the same solution and deployment
Your customers can have duplicate/overlapping IP addresses between each other
Data is segregated by organization
Role based access limits admins or customers visibilities, features and functionality.
Rules and reports can be deployed to one, multiple or all customers.
MSP can cross-correlate data across all organizations
MSP can view one or all organizations from a single dashboard.
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Role Based Access for Your AdminsGranular Roles can be applied.
Customer 1
Customer B
Customer c
Customer d
MSP Admin 1
MSP Admin 2
MSP Admin 3
The Cloud MSPAdministrators/OOerators
WindowsAdmin
DatabaseAdmin
FirewallAdmin
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Role Based Access
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Consolidated Monitoring
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Incident Notification Policy
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Bundled Reports
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5Work with
all virtualization hypervisors
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Work with all virtualization hypervisors
AccelOps can plug into any cloud service such as Google, AWS, and Rackspace running on the following HyperVisors:
VMware ESX(i)
RedHat KernelVirtualization Manager (KVM)
23© Copyright 2014 AccelOps, Inc. All rights reserved.
Top 5 “Must Have’s” for MSPs
Work with all virtualization hypervisors
Support all infrastructures including different cloud architectures
Use a single platform for IT Monitoring, Security, and Compliance1
2Be able to fix remote problems quickly and easily3
Take advantage of multi-tenant architecture4
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Thank you for attending today!
Q&A
www.accelops.com
1.408.490.0903
@accelops
facebook.com/accelops
Request a demoor free 30-day [email protected]
Download the white paper “Five Must Have’s for MSPs” at http://bit.ly/1jMVS3N