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WIPRO

Applying Thought

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Azim Hashim Premji: Chairman of Wipro

Technologies; Richest Indian for the pastseveral years; Honored with Padma Bhushan in

2005.

He is an icon among Indian businessmen andhis success story is a source of inspiration to a

number of budding entrepreneurs.

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Born on July 24, 1945, Azim Hashim Premji

was studying Electrical Engineering from

Stanford University

Azim Premji took over the reins of family

business in 1966 at the age of 21.

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Under Azim Premji's leadership Wipro has

metamorphosed from a Rs.70 millioncompany in hydrogenated cooking fats to a

pioneer in providing integrated business,

technology and process solutions on a global

delivery platform.

Today, Wipro Technologies is the largest

independent R&D service provider in the

world.

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Vision : To offer services based on world-class

infrastructure, industry expert skills, proven

process-oriented service operations that are

backed by principals to ensure the world's best

way of delivering IT infrastructure management

solution.

Mission: "To serve customers with integrity

through innovative, value for money solutions, byapplying thought day after day"

Values: Human values , integrity, Innovation

drives us

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TRAINING AND DEVELOPMENTTRAINING AND DEVELOPMENT

IN WIPROIN WIPRO

Training: It is a learning process that involves the acquisition of

knowledge, sharpening of skills, concepts, rules, or changing of

attitudes and behaviours to enhance the performance of employees.

Development: The act or process of changing or expanding an

expression into another of equivalent value or meaning

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ROLE OF TRAININGROLE OF TRAINING

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TRAINING PROCESS @ WIPRO

Training needs analysis

Setting objectives

Course planning

Course implementation

Evaluation

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TRAINING NEED ANALYSIS

Levels of analysing the trainingneeds:

National

Organisational

Personnel groupsIndividuals

Sources of information

Recent reforms

New legislation

Changes in organisations

Interviews

Questionnaire

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COMPETENCY MAPPING

Results of training needs

analysis

Lack in performing

Gaps in competence

Filling the gaps

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TRAINING PLAN

Preparation of training manual

- Identification and Analysis of targetgroup

- List of session of the trainingprogrammes

- Duration of the Training programme

- Training material

- Training methods

- Visiting trainers

- Methods of Evaluation

- Methods of Termination

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IMPLEMENTATION

Starting the course, ice-breaking

Delivering the information

Supporting the learning process:

excersises, pair discussion, group work Interactive communication

Keeping the schedule, possibilities for

flexibility

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TRAINERS TOOLS

Planning of training, training manuals

Analysis of target groups: list of

questions

Activation methods Group work, individual exercises

Supporting methods in presentations

Role plays, simulation games

Guidelines

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Key Focus Areas

Wipro Training Prism is a three pronged approach which endeavors to bring about an overall

transformation in organization by providing developmental training facility at all levels.

TrainingTraining

PrismPrism

Process TrainingProduct Training

Application

Rollount Training

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Application Rollout Training

Wipros application rollout training solutions help organizations achieve successful IT

application rollouts and implementations for a range of enterprise applications. This includes

Packaged Applications (ERP, SCM, CRM etc.) and Proprietary Applications. Wipros

approach towards enterprise application rollout is focused on Productivity Through

Proficiency.

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The key phases in the development of the content

are Analysis, Design and Development,

Implementation, Evaluation and Maintenance. The

development process is:

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The key elements in the development of this

training content are:

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The Rollout phase includes:

Delivering training to super users and end-users

Measuring the skill levels / certification

The Post-rollout phase includes:

Providing performance support to users

Updating the training content based on any relevant

feedback received from learners

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PRODUCT TRAINING

Working closely with Product Management andDevelopment teams to understand the Business Goalsand to get an insight of the Product

Designing effective training modules using our strongcapabilities in Instructional Design

Working with Wipros in house subject matter expertsto develop learning solutions

Delivering these training modules in the medium ofyour choice: Instructor-Led Training (ILT), ComputerBased Training, Self-Paced Learning or BlendedLearning

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CUSTOM CONTENT DEVELOPMENT

As a part of the Custom Content DevelopmentService, Wipro provides innovative andaffordable learning content solutions. Thisservice is customized specially to meet our

requirements and help us get a competitiveedge.

Wipros Custom Content Development Servicegoes through a rigorous development cycle toensure Quality and Timely Delivery of the

solution.

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Development Cycle

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PROCESS TRAINING

Wipro provides Process Training in

several fields including HR, Quality,

Operation, Payroll, Recruitment, and

more. For a meaningful transition of

the process, quality training is

extremely critical.

It also includes Quality Process

Trainings like Six Sigma, CMM, and

PCMM.

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The components of Process Training are:

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Types of Training Methods @ Wipro

On The Job Training

Off The Job Training

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TECHNOLOGY CONTENT

TRAINING

Pre-entry training is intended for

individuals starting their career in IT.

Eight-week course

Participants receive training on SAP,JAVA, HTML and IBM Mainframes

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PROFESSIONL SKILLS

Designed to help the employees to develop

professionally as they move through their

career.

Effective Business Writing, to CreativeProblem Solving and Negotiation training,

the self-study curriculum

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Advantages of On The Job Training

Generally more cost effective

Less disruptive to the business

Training an employee in their own working environment, withequipment they are familiar with and people they know canhelp they gain direct experience to a standard approved by theemployer.

Employees may find that they have more confidence and mayfeel more at ease.

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Disadvantages

Teaching or coaching is a specialist skill in itself; unless the

trainer has the skills and knowledge to train , this would

mean that the training will not be done to a sufficientstandard.

The trainer may possess bad habits and pass these on to thetrainee.

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Advantages of Off The Job Training

Use of specialist trainers and accomodation

Employee can focus on the training- and not be distracted by

work

Opportunity to mix with employees from other businesses

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Disadvantages

Employee needs to be motivated to learn

May not be directly relevant to the employees job

Costs ( transport, course fees, examination fees, materials,

accommodation )

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Thank You!!!