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Jubilee: Dibella celebrating its 30th birthday Client loyalty: Interview with Jan Lamme A promising future: Training at Dibella wash! Dibella's magazine | Issue 2/2016

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Jubilee: Dibella celebrating its 30th birthday

Client loyalty: Interview with Jan Lamme

A promising future: Training at Dibella

wash!Dibella's magazine | Issue 2/2016

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Foreword

Ralf HellmannManaging Director of Dibella

Dear reader,

Dibella’s roots go back thirty years. A lot can happen and even more things change over such aperiod of time. And our company is no exception! After specialising in flat linen for the health caresector in our early years, we gradually widened our range to include hotel linen. The expansionof the collection was accompanied by a shift in our target group. Whereas we previously sold ourarticles to wholesalers, today, we exclusively supply textile service companies.Mirroring our own development as a company, the textile industry as a whole has also been evolving.In Dibella’s early days, bed linen and towels were still mostly manufactured in Europe. However,production soon shifted to Asia.At Dibella, we have now even gone one step further: for more than five years now, we have beenpursuing a commitment to sustainable textiles manufactured under ethical conditions in accordancewith the Fairtrade and GOTS standards. The award of this year’s “Made in Green” certification isfurther proof that we are systematically following this course.

Yet, certificates alone are frequently not enough to show the complexity of a sustainable value chainfrom textile service to the hotel and, beyond that, to the hotel guest. It is with this in mind that wehave thought up something quite special for our customers: a poster and a folding card. The posterhas been designed for use by sales department of textile services. It shows in a simple and readilyunderstandable manner the steps along a responsible supply chain, outlining the advantages it hasto offer. By contrast, the folding card is targeted at hotel guests, informing them of the particularbenefits of sustainable hotel linen. It is available for our “Breeze” customers as a special servicefor their guests. We have enclosed both the folder and the card in this edition of wash! so you cansee for yourself what they look like.

As we celebrate our thirtieth anniversary, we particularly also want to pay tribute to the people whoform its backbone. This time, we would like to introduce our “youngsters” to you. These are ourpresent and former trainees as well as three new employees. Thanks to them, our team has nowgrown to 33 in number.

An anniversary not only provides an opportunity to look back on what we have achieved in the pastbut also allows us to venture a glance into the future. With our early forays into fair and sustainablelinen five years ago, we embarked on a journey which will be leading us into the future. We are con-vinced that we have taken the right direction and invite you to continue accompanying us on thisjourney.

Sincerely,

Foreword

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Contents

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ContentsDibella News

4 New reinforcement: further additions to the Dibella teamDibella employees with new additions to their families

5 Dibella at Heimtextil in FrankfurtSustainably produced hotel linen

6 Value chain New information folder

8 Trends & innovationsFacts at a glance from a poster setting out good arguments in favour of sustainable hotel linen.

9 StandardsDibella awarded “Made in Green” certification

10 Dibella inside A good reason for celebration: Dibella’s 30th anniversary

11 Training with a future at Dibella

12 Out and aboutInterview with Jan Lamme, Lamme Textile Management

14 Wait a moment30 years ago ...

15 In conclusionCompetition: Win a Tim Tanne Christmas tree!Preview of the next issue

10Dibella’s 30th anniversary.

A small informative folding card describes themain steps in the sustainable value chain for linen.

Lamme Textile Management is one of Dibella’s most loyal customers.

12

6

Statutory detailswash! is Dibella’s magazine coveringa wide range of different matters ofinterest to textile service companiesrelating to flat linen for contractbusiness.

Responsible for the contentDibella GmbHHamalandstr. 111D-46399 Bocholt, Germany

Editorial teamMichaela Gnass, Jennifer Nietsch,Sophia Langfeld, Ralf Hellmann, Sabine Anton-Katzenbach (Textil -beratung Hamburg)

Layout, settingSabine Faust (FaustDesign, Hattingen)

ProductionPrinted by Druckerei Busch,Bocholt, on FSC®-certifiedrecycled paper (circle silkpremium white)

CopyrightAll contents are protected by copyright.All rights reserved. Reproduction of anykind or inclusion in databases only withthe publisher's written approval.

[email protected]

Subscription price10 € per issue

Picture credits: Title: Dibella, Timmary/shutterstock.com (loop), p. 2: Dibella,

p. 4: Dibella (top), Valeriy Lebedev/shutterstock.com, p. 5:

Sabine Anton-Katzenbach (top), Textile Exchange, p. 6: Plu-

sONE/shutterstock.com, p. 7: Dibella, p. 8: Dibella, p. 9: OEKO-

TEX® Service GmbH, p. 10/11: Dibella, p. 12/13: Lamme Textile

Management, arigato/shutterstock.com (background) p. 14:

Fotokon/shutterstock.com (above), Robert Red2000/shutter-

stock.com (middle), Andrew Buckin/shutterstock.com,

p. 15: Dibella (top), Weihnachtsbaumlieferung Lanne GmbH

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Dibella news

On 1 July, Carina Rusch and ChrisBuckermann joined our company’slogistic and confection department.As well as this, our logistics depart-ment received additional support on1 September, when Thomas Schlüt-

ter commenced his duties. As a re-sult, Dibella now has a total of fivepeople dedicated to overseeing allaspects of the supply chain. Moreo-ver, Moritz von den Benken com-menced his traineeship as a whole-

sale and foreign trade assistantwith us. This means that we nowhave a total of 33 people committedto ensuring our customers’ satis-faction.

Each individual Dibella employeeis dedicated to their work and toserving our customers. We attachparticular importance to this com-mitment, which is why we supportour employees in many different

ways especially when the timecomes for them to establish fami-lies. It goes without saying thatwhen our employees return fromparental leave they are fully re-in-tegrated in the company. At the

same time, we sit down with theyoung parent to come up with aworking-time model which bestsuits their specific needs and whichcan be adjusted flexibly if neces-sary. And as the region in which weare based is such a nice place foryoung families, there is no risk ofany shortage of offspring at Dibella!Aurelie, the first daughter of SimonBartholomes, who is responsiblefor field export sales, was born atthe end of July. Sandra Hoffmannhad her first daughter Paula inApril. And Judith Heitkönig has nowreturned from parental leave andis helping out in internal salesBe nelux.

Teaming up the teamFurther additions to the Dibella team

Family growth is welcomeOur strength is our enthusiastic team.

New family members are welcome at Dibella.

Carina Rusch Chris Buckermann Thomas Schlütter Moritz von den Benken

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Held in Frankfurt, “Heimtextil” hasbeen a fixed event for the companyfor many years. As in previous years, Dibella presented itself to aninternational trade audience in thehigh-ceiling Hall 8, where contractlinen for hotels is on display. At thecore of the stand with a floor area ofmore than 100 square metres is thewide range of linen for the hospita-lity and health care industries. Thisrangemeets with strong interest onthe part of textile service compa-nies. For many years, we have in-creasingly also been attracting cus-tomers from other countries. Inparticular, interested parties fromScandinavia and Eastern Europevisit our stand to find out all the la-test news about Dibella. In this way,

The range of linen made from fairtrade cotton certified in accordancewith the internationally acknowled-ged Global Organic Textile Standard(GOTS) has been steadily widenedsince the early days in 2011. Thisstrong commitment has now beenconfirmed in the latest issue of “Or-ganic Cotton Market Report” Accor-ding to the Organic Fair Trade Top10 compiled for the first time by thenon-profit organisation “Textile Ex-change”, Dibella is the global num-ber 5 in the use of Fairtrade organic

cotton. In fact, it ranks even morehighly in B2B contract business. Inan earlier survey conducted by thesame organisation, Dibella achievedthe global number one position inthis segment in terms of percentagegrowth.

At the forefront

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With its strong internationalprofile, “Heimtextil” inFrankfurt is an importantfair for Dibella.

Dibella news

For Dibella each year starts with a major fair

Headed East from Frankfurt

Dibella is at the global forefront when it comes to the use of fair-trade organic cotton.

For years now, Dibella has been pioneering the sus-tainable production of flat linen for contract busi-ness in the hospitality and health care industries.

we have been able to open up thedoors to new markets through ourparticipation in “Heimtextil”. Dibellawants to add a further chapter to

this success story on 10 - 13 Janu-ary 2017. We look forward to wel-coming guests from all around theworld at Stand D 83 in Hall 8.

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Value chain

Useful information on a convenient folding card

Sustainable tourism has reachedthe mainstream according to a re-search project entitled “Demand forsustainable tourism within thescope of an analysis of travel” con-ducted in 2014. The Kiel-based re-search institution “Holidays andTravel” found out that just underone third of all Germans aged over14 years attach importance to eco-

logically friendly vacation travel.However, all too frequently they arethwarted by practical problems.Thus, many of those surveyed saidthat the amount of information avai-lable was insufficient for them tobook sustainable holiday travel. Thisfinding got Dibella thinking. It rea-lised that sustainability-consciousguests probably also knew little if

anything about the ecological andethical supply chain for the linenused in hotels.

AT A GLANCE: SUSTAINABILITYALONG THE VALUE CHAINThey are unaware of the fact thatthey are sleeping in bed linen madefrom fair-trade organic cotton. Nordo guests realise that they use

Dibella has come up with a small informativecard for guests to solve a major problem.

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additionally include the hotel’s logoon the card. This special service isavailable to all customers using the“Breeze” range as a sustainable al-

towels made from organic cottonafter showering or that the tableson which they dine are covered withsustainable table cloths. Dibellawanted to fill this gap and decidedto develop some very special mar-keting materials for its textile ser-vice customers. A folding card des-cribes in brief and succinct wordsthe advantages of ethically and eco-logically produced hotel linen, si-multaneously illustrating the mainsteps along the supply chain. Thefront of this rectangular foldingcard shows a pillow and can be pla-ced in the hotel room in such a waythat it can be readily seen. Whatmakes this idea even more specialis the fact that the cards can be cus-tomised. On request, Dibella will

Value chain

ternative in linen for responsible ho-tel operators.

PASSING THE WORD ON IS NOT ENOUGH“The idea of developing a card arosebecause our linen reaches the hotelguest via several steps,” explainsRalf Hellmann. Dibella distributesits linen for hotels exclusively viatextile service companies. These inturn supply hotels with the profes-sionally laundered organic linen,which is then ultimately placed inthe individual rooms by the hotelhousekeeping staff.“Word of mouth is not very effectiveon such a long route: key informationon ethical and ecological productioncriteria increasingly becomes lostthe more people become involvedalong the supply chain. At worst, theguest as the final link in the chainreceives only a small fraction of themessage. With this card which theguests find in their hotel room theylearn everything they need to knowfirst-hand. All the hotel has to do ismake sure that the cards are placedin the rooms, while Dibella does allthe rest together with its textile ser-vice customers.

A small informative folding card describes the main steps along the sustainable value chain for linen.

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Trends & innovations

logical and ethical conditions alongthe entire supply chain. Dibella hasnow produced a poster illustratingall the steps involved in the pro-duction of its sustainable linen. Itshows the route which fair-tradedorganic hotel bed linen takes fromthe cotton farm to the hotel guest.Each individual step along the wayis described and information provi-ded on the advantages of sustaina-ble textiles. “We want to support ourtextile service customers with thisinformation and explain the com-plex supply chain in such a way that

it can be readily understood by any-one”, states Ralf Hellmann. “Ourposter plays an important role inthis educational work.” It offers fieldstaff at textile service companiesarguments that they can put to gooduse and also encourages an appre-ciation of this “good cause” withinthe company. However, as the adop-tion of sustainable hotel linen is aprotracted process, Dibella has de-liberately decided to use the posterformat. It can be mounted anywhereto ensure that the information re-mains in a prominent position.

Knowledge that sticksA poster designed by Dibella sets out the many good arguments in favour of sustainable hotel linen.

Linenmade from cotton must com-plete a long journey before it rea-ches the final user. On this route, itpasses through countless hands,who turn the seed into a towel, atable cloth or bed linen. All theseprocesses are based in countries inwhich the “white gold” flourishes.Because the production of con-ventional textiles has become socomplex, Dibella has launched aFairtrade- and GOTS-certified sus-tainable alternative. Each individualproduction step is subject to strictrequirements determining the eco-

For the first time, Dibella has illustra-ted the production chain for fair-tradedorganic cotton in an easy-to-under-stand manner.

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Dibella has been committed to sus-tainable contract linen for hotelssince 2011. The initial light “Breeze”has since turned into a strong wind,blowing more and more inquiriesfrom different sources into thecompany’s offices. These also in-clude queries from numerous pub-lic institutions committed to fairprocurement. These municipalsagencies are currently helped byDibella in the form of a broad-basedsurvey. “We wanted to make the in-formation on our sustainable tex-tiles available to all people involvedin the procurement process,” ex-plains managing director Ralf Hell-mann. This prompted a decision bythe company to have its productionand working conditions certified byan acknowledged body.

GOVERNMENT AGENCIES ARE TAKING THE INITIATIVEThis certifier is the independentbody “Made in Green by Oeko-Tex”.The label is awarded for articlesmade by producers whose productsand processes have been deter-mined to be sustainable and havereceived STeP certification fromOeko-Tex. In addition, the awardhas a very good reputation. “Lookingforward, the label will play an im-portant role in public-sector pro-curement,” explains Ralf Hellmann.“It is included in the ‘German fe-deral government’s guidelines for

Dibella showingits commitment

wash! 2/2016 9

Standards

The “Made in Green” labelcalls for proof with respectto the components producedas well as the productionsites. The final textile pro-ducts must already be cer-tified under Oeko-Tex Stan-dard 100. In addition, pro-ductionmust be certified inaccordance with “Sustai-nable Textile Production(STeP) by Oeko-Tex”. Thisstandard calls for the useof environment-friendlytechnologies, resource ef-ficiency and ethical wor-king conditions.

“Made in Green”guidelines

The “Made in Green” certi-ficate is direct proof that Dibella produces sustainablelinen.

In August 2016, Dibella made a further addition to its numerousawards with the receipt of “Made in Green” certification.

sustainable textile procurement’ asproof of responsible textiles along-side GOTS and Fairtrade certifica-tion. Consequently, it's only logicalfor us as a pioneer in this area toobtain this additional label.” Dibellawas awarded “Made in Green” cer-tification for a number of articles in

August 2016. This proved to be veryfortuitous timing as this label isbeing demanded in more and moreinquiries. The current interest in“Made in Green” could becomemuch stronger sometime in the fu-ture and Dibella has already takensteps to respond to this.

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This year, Dibella is able to lookback on three decades of successfulbusiness. Ever since its earliestdays back in 1986, the company hasrepeatedly re-invented itself. In theintervening years it has become aspecialist in flat linen, whose ran-ges are sold to textile service com-panies across Europe. “This busi-

ness success has always been de-pendent on a committed team ofskilled employees and loyal custo-mers,” explains Ralf Hellmann.“Our thirtieth anniversary was anideal opportunity for us to thankeveryone for their contributionsto our success.” For this reason,Dibella organised a special cele-bration during Texcare in Frank -furt/Main, going to great lengthsto make everything just right:The “Druckwasserwerk”, a formerpressure water plant, provided aperfect backdrop, backed with su-perb catering and fine weather. Allthis made for a long and unforget-table evening and a relaxed atmo-sphere.

A good reasonfor celebrationDibella celebrated its 30th anniversary with a very successful evening.

Dibella inside

The disused pres-sure water plant inthe fancy Sachsen-hausen part ofFrankfurt was agreat venue for along anniversarycelebration.

10 wash! 2/2016

The anniversary celebrations also providedthe Dibella team with good reason to raise aglass to toast thirty years of business success.

RRalf Hellalf Hellmmann mann maakkiingng a a s speech,peech,aaccccoommpanipanieed by pd by partart o of tf thhe De Diibbeelllla team

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Dibella inside

Bocholt, Dibella’s home town is apleasant place located directly onthe Dutch border with 71,000 inha-bitants. As in many other parts ofGermany, school-leavers tend to belured away by the large cities. De-spite this, Dibella is able to interestyoung people in a traineeship withthe company. It currently has twocommercial trainees for a career inwholesale and foreign trade. Moritzvon den Benken is the youngest,having joined Dibella in August2016. Sarah Maibom is already inthe second year of her apprentice-ship.

AN ATTRACTIVE BLENDAlthough the trainees have manyoptions open to them at the end oftheir courses, they decide to stay onat Dibella. Jessica Sack, for exam-ple, opted for a position in the inter-nal sales force. As well as this, sheenrolled in a dual studies course to

become a qualified business expert.Phillip Klein-Vorholt completed histraineeship in May 2016, having alsodecided to embark on the very samedual studies course. Louisa Schweerswas given a position in the accoun-ting department, where she decidedto undergo further training to be-come a balance-sheet and financialaccountant. Since then, she has alsobecome Dibella’s quality, CSR andenvironmental affairs manager.If you ask former and current trai-nees and apprentices what theyconsider to be the advantages thatDibella offers as an employer, youwill always hear the same thing:• “Dibella offers me varied trainingand the option of a permanent po-sition as soon as I have completedmy course.”

• “During the training period, I wasintegrated in the work processesin all departments and was assig-ned independent responsibilities.”

• “After you complete your training,Dibella encourages you to furtherimprove your skills.”

• “I feel comfortable at Dibella. Theatmosphere is pleasant and mycolleagues are friendly and hel-pful. We all maintain cordial, openand close working relations.”

And although Dibella looks back ona history spanning three decades,making it older than its trainees,this is never a problem. Everyoneagrees that Dibella is a young com-pany in this respect as well.

TAKING THE FUTUREINTO HIS OWN HANDSSimon Bartholomes is also a for-mer trainee, who has been commit-ted to Dibella from the very begin-ning. A wholesale and foreign tradeexpert, he has maintained a closerelationship with Dibella since 2005.And now he has taken this interestin the company to a whole new levelby acquiring a share in Dibella. Thisstep is directly related to the com-pany’s sustainability strategy. Bar-tholomes has played an influentialrole from the outset and is firmlyconvinced of themerits of thiscourse. Accordin-gly, he considershis decision toacquire a stake inthe company tobe an investmentin the future.

Training with afuture at Dibella

There is no shortage of young potentials at Dibella. It’s no secret that Dibellaoffers great training, working conditions and chances for career development.

From left: Jessica Sack, Philipp Klein-Vorholt, Sarah Maibom, Moritz von den Benken,

Louisa Schweers

Simon Bartholomes

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Out and about

wash!: Have you really been wor-king with Dibella for almost thirtyyears?

Jan Lamme: “Yes. We had our firstcontact in 1988, which continued forone-and-a-half decades until weclosed our Aalten business. After ashort break, we resumed our busi-ness activities and today Dibella isour main supplier of hotel linen.“

wash!: In the 1990s, you primarilyoffered your textile services in thehealth care industry. Do you stillwork in this area?

Jan Lamme: “No, we stopped wor-king in the health care industry in2004, deciding instead to focus onthe hospitality sector. Our laundryin Nederhorst den Berg suppliesthe region from Amsterdam to Arn-heim and from Rotterdam to Ut-recht with our textile service. In ad-dition, we offer large airlines acomprehensive textile service andlogistics system for their long-haulflights.”

wash!: What type of textiles doesthe Dutch hospitality sector re-quire?

Jan Lamme: “We particularly offertowels, bed sheets and bed linen,table cloths and service on a full-service basis. The quality is basedon our customers’ requirements.For example, we offer budget-pricehotels bed linen with a 50/50 mix ofcotton and polyester. We supply bedlinen with a high proportion of cot-ton or 100-percent organic, Fair-trade-certified cotton. In the case oftowels and serviettes, we have nowadopted almost solely sustainable

Interview withJan LammeLamme Textile Management is one of Dibella’s most loyal customers.

12 wash! 2/2016

The business relationship goesback to 1988, when Jan Lammetook over a laundry company in Aal-ten. This company acquired its hos-pital linen from Dibella, which waslocated close by. Over the years,what was initially a customer-sup-plier relationship has evolved intoclose, trusting teamwork, as JanLamme explains in an exclusive in-terview for wash!

View from the air of Lamme TextileManagement in Nederhorst den Berg.

JJaannLLaammmm

ee

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Jan Lamme: “I’d like to say onething first. Dibella is repeatedly ableto live up to our expectations. In thisway, the Dibella people simplify thecommunications. Our contact part-ners, Christian Kleinpass, Sabine

Himmelberg and Judith Heit-könig, speak our languageand advise us very com-petently and honestly.In our day-to-daybusiness, we areable to rely on re-ceiving deliverieson time with a con-

Out and about

The sortingstation separatesthe hotel linen accordingto the laundry programme.

The linen is carried to the laundryin special transportation sacks.

The joint commitmentto the Chetna project has

improved the education pos-sibilities for the Indian girls.

sistent quality. In addition, Dibella isopen to new ideas, takes our re-quests seriously and contributes itsown ideas. This repeatedly gives usthe good feeling of knowing thatDibella really understands us.”

wash!: Looking ahead over the nextten years, what are your wishes forDibella?

Jan Lamme: “In the future, we wantDibella to continue pursuing thecourse that it adopted five years agowith its sustainable range. And wewould like the celebrations for its40th anniversary to be just as greatas those for its 30th anniversary.”

qualities. For the most part, theyare made from Fairtrade-certifiedorganic cotton.”

wash!: Sustainability plays an im-portant role for your company. Is thatthe reason why you are supportingthe Chetna project together withDibella and a direct competitor?

Jan Lamme: “After converting ourtowel products to fair-traded or-ganic cotton a number of years, wewanted to adopt the same approachfor serviettes and table cloths. Di-bella provided strong support forthis and assembled a sustainablesupply chain. Chetna Organic as-sists a cooperative that operates inaccordance with ecological criteria.However, Ralf Hellmann becameaware of the poor conditions at thelocal girl’s school. We both realisedthat something had to be done. To-gether with Chetna Organic we de-veloped a plan to improve the op-portunities for the girls in the vil-lage to receive proper education.”

wash!: Do your company and Di-bella pursue the same goals? Doesthis make it easier for you to worktogether?

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Wait a moment

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telex machines were used to com-municate with the world. Dibellaalso had a telex or, to give it its full

name, a “teleprinter exchange” inits office. The telex was a telegraphmachine for transmitting writtenmessages. On the outside, it resem-bled an electric typewriter, with thekeyboard concealing a transmissionunit and printer. The telex was fedwith punched tape containing pre-pared messages. In this way, it waspossible to transmit messages in-

stantaneously, thus minimising theexpensive connections. One particu-lar advantage of the telex machinewas the fact that it was secure:every telex subscriber had their ownunique number and this was theonly way they could be contacted.This is the reason why telex is stillbeing used to this very day in sen-sitive areas such as the military,shipping and aviation. Dibella moth-balled its telex machine in the earlynineties, replacing it with next-generation technology, namely thefax machine.

30 years ago ...

mobile telephones were known onlyfrom science fiction. Offices had te-lephones with a ring cable at theend of which a receiver was atta-ched. They had a rotary dial or, ifthey were a little more advanced,buttons for dialling the number. Youhad to carry plenty of small changewith you when you were out of theoffice. It was standard practice tolook for a public telephone cell inorder to contact the customer orthe company. Things were particu-larly complicated on foreign trips as

you had pockets full of many diffe-rent coins in different currencies or

“getons” for Italy and France, forexample. Car phones were extre-mely heavy and complicated, weig-hing up to twenty kilograms with thesize of a small suitcase. When youparked your car, you naturally tookthe car phone with you. After all,they cost around DM 10,000 at thetime, as much as a new small car.

hotel bed linen was up to a quarterheavier than it is today! Resilientmaterial blends and steady optimi-sation of the production processesalong the textile value chain haveresulted in weight cuts. This is in

line with the growing awareness ofthe need for sustainability in thetextile service industry: fewer re-sources are required to wash asmaller volume of line.

30 years ago, telex machines were usedfor communicating with national and in-ternational customers.

…the smartphone and e-mail were still in the far distant future. Looking back on Dibella’s early days, Ralf Hellmann reminiscesabout the trials and tribulations of international business.

Mobile telephony was a very “weighty” af-fair three decades ago. A car telephoneweighed almost 20 kilograms.

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Preview

Competition

Dibella international - the following topics are planned:

Transversing national borders - profile of our export department

GoodTextiles Foundation - commitment from the hotel room

Overcoming language barriers - Dibella learns Dutch

Dibella exhibiting at Equip’Hotel in France again

How the world sleeps

Issue 1/2017 will be published in spring 2017 and feature an overview of Dibella’s cross-border activities.

THE SOLUTION FOR AND WINNER OF THE LAST COMPETITIONThe correct answer in our lastcompetition is: Texcare

The correct answer was sent inbyMr. Rain Mäekivi, Saarmas ASin Tallinn (Estonia) who is thewinner of the Weber kettle grill.

THE PRIZE: A 5-star premium Christmastree from sustainable cultivation, size M,supplied by Tim Tanne.

Please send your reply by e-mail to theeditorial team at [email protected] the reference "competition". Allentries must reach us by 1 December2016. The adjudicator's decision is final.The winner will be announced in the nextissue.

In conclusion

Who was a guest in this hotel room?

Klaus Zapf,owner of a logistics company

Christo,artist

Ruben Rausing, founder of Tetra Pack

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Dibella GmbH

Hamalandstraße 111

D-46399 Bocholt

Phone: +49 (0)2871 2198 0

Fax: +49 (0)2871 2198 20

E-Mail: [email protected]

www.dibella.de

PROFESSIONAL

HIGH-QUALITY FUNCTIONAL

EFFICIENT

WORLDWIDE

FAST

INDIVIDUAL

DIRECTLY

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