6-1 module seven: nonverbal messages. in pairs turn your back to your mate. recount your most...
TRANSCRIPT
Module Seven:
Nonverbal Messages
In pairs turn your back to your mate.
Recount your most embarrassing moment without looking at your partner – use words only
Now tell the person you are looking at the same story
In Pairs
7
Communication without words
The message sent must be received in some way by at least one
other person
Nonverbal Messages
Accenting – emphasize• I love you.
Contradicting – ie winking to show lies
Complementing – add nuances: smile, frown
Regulating – control flow of verbals: um, pauses
Repeating – restate verbal messages: eyebrows raised
Substituting – take place of verbals: thumbs up, nod
Verbal-Nonverbal Interaction
Top of page 141
Under “Examples?” answer these questions on Angel
Read “Thinking Critically About”
Forming and managing impressions
Forming and defining relationships
Structuring conversation and social interaction
Influencing and deceiving
Expressing emotions
Read pages 142-3
Nonverbal Communication Functions
Two men who have not seen each other for a long time meet on the street
Two women who have not seen each other for a long time meet on the street
Three women sitting around the table in a bar talking
Three men sitting around the table in a bar talking
A male student telling his roommate about his girlfriend breaking up with him
A female student telling her roommate about her boyfriend breaking up with her
Role Play
Smell
Face
Time
Artifacts
Touch
Body
Eyes
Paralanguage
Silence
Space
Channels of Nonverbal Communication
Emblems are gestures that directly translate into words – thumbs up – good job
Illustrators enhance the verbal message they accompany – ie gesture to left
Affect displays communicate emotional meaning-happy – often unconscious
Regulators are behaviours that monitor, control, coordinate, or maintain the speaking of others
Adaptors are gestures that satisfy a personal need- rub nose, pick lint, shred cup
Five Types of Body Messages
Tall – short
Weight
Hair
Attractiveness• Race
Body Appearance
Intensifying - exaggerate
De-intensifying - underplay
Neutralizing - hide
Masking - substitute
Facial Management Techniques
See Table 7.2 on page 146
7
Mirror of the soul
Cultural
Wide or narrow
Eyes
Seek feedback
Inform the other person that the channel of communication is open
Signal the nature of a relationship
Lessen psychologically the physical distance between you and another person
Eye Contact
Help others maintain privacy
Signal lack of interest
Block off unpleasant stimuli
Heighten other senses
Lying
Eye Avoidance
Proxemics:
Your use of space to communicate• Intimate, personal, social, public
Territoriality:
The territory you occupy or own and the way you protect this territory
Space Messages
Intimate distance – touching – 46 cm
Personal distance – 46 cm – 1.2m
Social distance – 1.2m – 3.7m
Public distance – 3.6 – more than 7.6m
Spatial Distance Messages
See Table 7.3 on page 148
Status
Culture
Subject matter
Gender
Age
Influences on Spatial Distances
Location of homes/offices
Invasion of privacy – work
Marking territory
Territoriality Messages
Colour
Clothing and body adornment
Dress Hair Jewellery Body piercings Tattoos
Space decoration
Artifactual Messages
Haptics – the study of touch•Positive emotion•Playfulness•Control•Ritual•Task-relatedness
Touch Avoidance•Communication apprehension
Touch (Tactile) Messages
Stress – which wordsPitchRateVolumeRhythmVocalizations – crying, yawning
Judgements
Paralanguage – how you say something
Punctuation is powerful
Punctuate the following:
males in the class : A woman without her man, is nothing.
Are you ready for this........ ...?
females in the class: A woman: without her, man is nothing.
A woman without her man is nothing
Allows time to think
Can hurt others
Might indicate anxiety - shy
May prevent communication
Can encourage communications
May indicate nothing to say
Silence
Psychological time•Past •Present•Future
Time Messages
Psychological time
•Cultural time
•Biorhythms
Time Messages
Attraction
Taste
Memory
Identification – ie toothpaste, cleaners, significant others…
Messages from Smell
Facial expressions
Colours
Space
Time•– see Table 7.4 page 157
Nonverbal Cultural Differences
Complete 7.1 and 7.2 page 162: you can use emoticons ie:
Complete 7.3 #3 and #4 page163
Email me your results
Skill Building Exercises