6 Loyalty MarketingStrategies To keepYour CustomersHappier, Longer

Loyalty Marketing StrategiesEvery business owner understands that the key to business andrevenue growth isn’t limited to acquiring new customers. It alsoinvolves retaining the customers. Customer Loyalty And RetentionPrograms are one of the powerful marketing strategies. Let’s take alook at six ways you can keep your customers happier, longer.

6 LoyaltyMarketingStrategies

01 Use Reward Programs ToIncentiivize Customers

02 Share Testimonials

03 Set Clear Expectations

04 Create Memories Around SharedSuccess

05 Celebrate Loyal Customers AroundSocial Media

06 Reach Out More Customers WithReferral Programs

Use Rewards Programs To IncentivizeCustomers

1.

Many loyal customers jump over to anotherbrand if its offering is newer or cheaper.Therefore, you must keep giving customers areason to return and do repeat business withyou. Using a customer engagement platform likeKringle, you can design reward programs todelight your customers and encourage themto invest more in your brand.

2. Share Testimonials

Highlight case studies to let your customersknow how your product or services havehelped other customers. Share their experience and their feelingsabout working with your team. If this information can help the customerunderstand how you can help, they will beable to form clearer expectations and behappier with the experience as they invest inyour product or service.

3. Set Clear Expectations

It is vital to set clear expectations andcommunicate these early on to avoid anyconfusion. If customers are not aware of how long it willtake for you to deliver X results, they willeasily become upset.

4. Create Memories Around Shared Success

Generally, people remember negative eventsmore vividly than positive events. Therefore,your customer success manager (CSM) mustcreate more memorable experiences aroundthe successes.

5. Celebrate Loyal Customers On SocialMedia

It is a good idea to make your customers feelspecial for supporting you. On social media platforms like Twitter andInstagram, you can help users develop anidentity.

6. Reach Out More Customers With ReferralPrograms

Referral programs are a great way toincentivize customers who influence theirfriends to make purchases from your brand.

Thank you!Learn more: https://kringle.ai/