Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Koay Hock EngDirector

Statistics and Knowledge Resource Dept

ITU-ESCAP Workshop on Indicators for Asia and the PacificBangkok

6-8 November 2007

Telecommunications Malaysia A roundup of indicators and trends

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

MCMC, a quick walk through

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

MCMC in a nutshell•Regulator for communications and multimedia. •Regulator for postal and courier industry•Regulator for digital signatures.

•http://www.mcmc.gov.my

•Obligated to monitor industry performance and report to the Minister of Energy, Water and Communications at the end of each financial year.

•Timely and relevant data a necessity togrow and regulate industries and fulfill reporting roles.

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

The Statistics & Knowledge Resource Department

• Statistical Activities

• Knowledge Resource

• Publications

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

The Statistics & Knowledge Resource Department•Statistical activities range from planning, to execution, analysis and dissemination.

•Statistical arm is staffed by five statisticians and headed by a director.

•Work organised into Primary data, Secondary data and Methodology.

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

MCMC CATI CENTRE

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Online data gathering from licensees

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Hand phone users survey reports

Our products

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Household use of the Internet survey report

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Communications and Multimedia; Selected Facts and Figures – a quarterly statistical bulletin of the C&M industry

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Postal & Courier; Selected Facts and Figures – a half-yearly statistical bulletin of the postal and courier industry

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

A roundup of indicators and trends

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

74.9

25.1

76.6

23.4

0

20

40

60

80

2004 2006

Percentage Residential Fixed Lines subscribers by urban-rural sector

UrbanRural

DELs

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

27.735.1Rural

56.164.8Urban

20062004

Residential DEL penetration rate

DELs

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

DELs, D for Down?DEL penetration rate

19.7 19.6

18.8

18.1

17.2

16.616.1

19.719.5

14

16

18

20

1998 1999 2000 2001 2002 2003 2004 2005 2006

DELs

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Cutting the cordHand phone users survey 2004• More than half the respondents reported that

they do not have a fixed line in their usual residences.

• As many as 50.7% of those with fixed lines at home reported an inclination to use the hand phone over the fixed line phone even if it was not in use.

DELs

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Payphones getting fewer

118 114105

9587

0

20

40

60

80

100

120

2002 2003 2004 2005 2006

Public payphones

('000)

DELs

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

79.4

20.6

82.3

17.7

0

20

40

60

80

100

2004 2006

Percentage Payphones by urban-rural sector

UrbanRural

DELs

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

32.3536.0140.645.0252.37Penetration rate20062005200420032002

Total Payphones per 10,000 inhabitants

DELs

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

81.9

18.1

80.5

19.5

78.0

22.0

0

10

2030

40

50

6070

80

90

2004 2005 2006

Percentage of Hand Phone user by urban-rural sector

UrbanRural

Cellular

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

61.1

38.9

57.4

42.6

58.3

41.7

0

10

20

30

40

50

60

70

2004 2005 2006

Percentage Hand Phone user by gender

Male Female

Cellular

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

12.3

78.8

913.1

78.2

8.7

20.5

66.8

12.6

0

10

20

30

40

50

60

70

80

2004 2005 2006

Percentage Hand Phone users by age groups

Pre teens & teens (up to 19) Adults (20-49) Seniors (50+)

Cellular

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Cellular

Cellular phones penetration rate

9.7 12.0

21.8

30.8

36.9

43.9

56.5

74.1 72.3

0

10

20

30

40

50

60

70

80

1998 1999 2000 2001 2002 2003 2004 2005 2006

Subscriptions based

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

17.212.18.7Rural

60.950.139.3Urban200620052004

Hand phone penetration rates

Cellular

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

54.447.639.5Female

72.161.859.8Male200620052004

Hand phone penetration ratesGender

Cellular

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

55.333.328.1Seniors

98.798.979.6Adults

31.31712.6Preteens and teens

200620052004Hand phone penetration ratesAge group

Cellular

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Texting mania

3,6066,164

9,532

21,999

33,351

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

2002 2003 2004 2005 2006

SMS(million )

Season’s greetings and reality shows

Cellular

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Percentage distribution by urban-rural 2005

88%

12%

UrbanRural

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

50.2 49.853.3

46.7

0

10

20

30

40

50

60

2005 2006

Percentage Internet user by gender

MaleFemale

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

25.1 26

66.5 67

8.4 7.1

0

10

20

30

40

50

60

70

Pre Teens & Teens(up to19)

Adults (20 - 49) Seniors (50+)

Percentage Internet users by age groups

20052006

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

1.6Rural11.6Urban

2005

Internet penetration rate

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

8.79.4Female9.69.1Male

20062005Gender

Penetration rate

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

4.45.5Seniors (50+)

14.214.2Adults (20+)

5.75.5Pre teens & teens (up to 19)

20062005Age

Penetration rate

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Number of broadband subscriptions by technology

ADSL77.6%

SDSL0.5%

Wireless2.0%

Satellite0.2%

Wireless LAN19.8%

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Internet dial-up penetration rate

14.013.912.7

11.410.5

8.87.1

2.91.8

0

2

4

6

8

10

12

14

16

1998 1999 2000 2001 2002 2003 2004 2005 2006

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

4.13.31.9Broadband18.317.315.8Both

Q2 200720062005Internet penetration rate

Internet

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Q n A

Suruhanjaya Komunikasi dan Multimedia Malaysia. Off Persiaran Multimedia, 63000 Cyberjaya, Selangor Darul Ehsan. Tel : +603 - 8688 8000 Fax : +603 - 8688 1000 www.mcmc.gov.my

Thank You