6 secondary data

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    PROF. REKHA SARAF 1

    Chapter 6

    Secondary Data

    Research in a Digital Age

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    PROF. REKHA SARAF 2

    Secondary Data

    Data gathered andrecorded by someone elseprior to and for a purposeother than the currentproject

    Is often:

    Historical

    Already assembledNeeds no access to subjects

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    PROF. REKHA SARAF 3

    Advantages ofSecondary Data

    Inexpensive/ Economical The cost of conducting a full scale research

    is not incurred

    Obtained RapidlyTime saving

    Information is not

    Otherwise Accessible Eg: The Bureau of Census & the sales

    figures of retailers

    Helps in problemdefinition, planning furtherdata collection.

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    PROF. REKHA SARAF 4

    Disadvantages ofSecondary Data

    Uncertain Accuracy:Arithmetic errors, clerical errors, printingerrors, emission of footnotes.

    Data Not Consistent withNeeds

    Inappropriate Units of

    Measurement Eg: different agencies use different units

    of mesurement. Expenditure census=expenditure per household but IT dept =

    income @source on Individual basis.Time Period Inappropriate

    (Dated)- Information may beObsolete

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    PROF. REKHA SARAF 5

    Evaluating Secondary Data

    Does the data help to

    answer questionsset out in theproblem definition?

    Does the data apply tothe time period ofinterest?

    Does the data apply tothe population ofinterest?

    Applicabilityto project

    objectives

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    PROF. REKHA SARAF 6

    Do the other termsand variable

    classifications

    presented apply?

    Are the units of

    measurement

    comparable?

    If possible, go to the

    original source of the

    data?

    Evaluating Secondary Data (continued)

    Applicabilityto projectobjectives

    Accuracy

    of the data

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    PROF. REKHA SARAF 7

    Is the cost of dataacquisition worth it?

    Accuracyof the data Is there a possibility

    of bias?

    Can the accuracy of

    data collection beverified?

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    PROF. REKHA SARAF 8

    Fact Finding - Identifying consumptionpatterns

    - Tracking trends

    Model building - Estimating market potential

    - Forecasting sales

    - Selecting trade areas and sites

    Data Base Marketing - Development of Prospect Lists

    - Enhancement of Customer Lists

    Common ResearchObjectives

    for Secondary Data Studies

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    PROF. REKHA SARAF 9

    Data Based Marketing

    Practice of maintaining acustomer data base

    Names

    Addresses

    Past purchasesResponses to past efforts

    Data from numerous

    sources

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    Types of Secondary Data

    Internal

    PUBLISHED

    Balance Sheet

    Auditors report

    Annual Report

    Inhouse Magazine

    UNPUBLISHED

    Budgets

    Research reports

    Sales reports

    Sales challans

    Invoices

    External

    PUBLISHED

    Newspapers

    JournalsPeriodicals

    Government unions

    Govt publications

    eg: censusStock Exch.reports

    UNPUBLISHED

    Research studies

    Scholors

    PROF. REKHA SARAF 10

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    PROF. REKHA SARAF 11

    Internal Data

    Internal and proprietarydata is more descriptive

    Accounting information

    Sales informationBackorders

    Customer complaints

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    PROF. REKHA SARAF 12

    External Data

    Created, recorded, orgenerated by an entity other

    than the researchersorganization

    Government

    Trade associations

    Newspapers and journals

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    PROF. REKHA SARAF 13

    External Data

    Libraries

    The Internet

    Vendors

    Producers

    Books and periodicals

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    PROF. REKHA SARAF 14

    External Data

    Government sources

    Media sources

    Commercial sources

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    PROF. REKHA SARAF 15

    Government Sources

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    PROF. REKHA SARAF 16

    Commercial Sources

    Market share datacompanies like A.C.Nielsen provideinformation about salesvolume and brand shareover time

    Demographic andcensus updatesmanyorganizations supplycensus updates, in easy-to-use or custom formats

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    PROF. REKHA SARAF 17

    Commercial Sources

    Attitude and publicopinion research

    syndicated services reportthe findings of opinionpolls

    Consumption andpurchase behavior data

    Advertising research

    readership and audiencedata

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    PROF REKHA SARAF 18

    Global Secondary Data

    Typical limitations

    Additional pitfalls

    Unavailable

    Questionable accuracy

    Lack of standardized

    terminology