6 secondary data
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Chapter 6
Secondary Data
Research in a Digital Age
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Secondary Data
Data gathered andrecorded by someone elseprior to and for a purposeother than the currentproject
Is often:
Historical
Already assembledNeeds no access to subjects
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Advantages ofSecondary Data
Inexpensive/ Economical The cost of conducting a full scale research
is not incurred
Obtained RapidlyTime saving
Information is not
Otherwise Accessible Eg: The Bureau of Census & the sales
figures of retailers
Helps in problemdefinition, planning furtherdata collection.
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Disadvantages ofSecondary Data
Uncertain Accuracy:Arithmetic errors, clerical errors, printingerrors, emission of footnotes.
Data Not Consistent withNeeds
Inappropriate Units of
Measurement Eg: different agencies use different units
of mesurement. Expenditure census=expenditure per household but IT dept =
income @source on Individual basis.Time Period Inappropriate
(Dated)- Information may beObsolete
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Evaluating Secondary Data
Does the data help to
answer questionsset out in theproblem definition?
Does the data apply tothe time period ofinterest?
Does the data apply tothe population ofinterest?
Applicabilityto project
objectives
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Do the other termsand variable
classifications
presented apply?
Are the units of
measurement
comparable?
If possible, go to the
original source of the
data?
Evaluating Secondary Data (continued)
Applicabilityto projectobjectives
Accuracy
of the data
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Is the cost of dataacquisition worth it?
Accuracyof the data Is there a possibility
of bias?
Can the accuracy of
data collection beverified?
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Fact Finding - Identifying consumptionpatterns
- Tracking trends
Model building - Estimating market potential
- Forecasting sales
- Selecting trade areas and sites
Data Base Marketing - Development of Prospect Lists
- Enhancement of Customer Lists
Common ResearchObjectives
for Secondary Data Studies
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Data Based Marketing
Practice of maintaining acustomer data base
Names
Addresses
Past purchasesResponses to past efforts
Data from numerous
sources
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Types of Secondary Data
Internal
PUBLISHED
Balance Sheet
Auditors report
Annual Report
Inhouse Magazine
UNPUBLISHED
Budgets
Research reports
Sales reports
Sales challans
Invoices
External
PUBLISHED
Newspapers
JournalsPeriodicals
Government unions
Govt publications
eg: censusStock Exch.reports
UNPUBLISHED
Research studies
Scholors
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Internal Data
Internal and proprietarydata is more descriptive
Accounting information
Sales informationBackorders
Customer complaints
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External Data
Created, recorded, orgenerated by an entity other
than the researchersorganization
Government
Trade associations
Newspapers and journals
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External Data
Libraries
The Internet
Vendors
Producers
Books and periodicals
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External Data
Government sources
Media sources
Commercial sources
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Government Sources
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Commercial Sources
Market share datacompanies like A.C.Nielsen provideinformation about salesvolume and brand shareover time
Demographic andcensus updatesmanyorganizations supplycensus updates, in easy-to-use or custom formats
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Commercial Sources
Attitude and publicopinion research
syndicated services reportthe findings of opinionpolls
Consumption andpurchase behavior data
Advertising research
readership and audiencedata
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Global Secondary Data
Typical limitations
Additional pitfalls
Unavailable
Questionable accuracy
Lack of standardized
terminology