6 secrets that can help you increase customer satisfaction in a fast food franchise
TRANSCRIPT
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6 Secrets That Can Help You Increase Customer Satisfaction
in a Fast Food Franchise
cc: Jeremy Brooks - https://www.flickr.com/photos/85853333@N00
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The hope of any type of fast food franchise is longevity. A business should be able to stick around for several years which might mean embracing some emerging
trends in the industry. This doesn’t automatically mean you have to reinvent your restaurant every time a new
fad is discovered.
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However, you could benefit greatly by paying attention to the market to see how your current business might capitalize on these trends.
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Topics of Discussion1. Food Selfies2. Flavorful Bites3. Unique Beverage Experiences4. Local Source5. Healthy Alternatives6. Focusing on Generation Z
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1. Everyone likes taking pictures of their food. In fact, there are hundreds of blogs and social media accounts all dedicated to that last meal.
Could the food you’re serving entice a customer to snap a picture and post it on their
social media networks? Actually, this is something you can take part in by having your
own active social media accounts that encourage customers to post their recent
visits. It’s all about building up a fun experience.
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2. Another popular food trend is the small bites. Foods like tapas and dim
sum are drawing in huge customers who appreciated having different flavorful bites all in the same meal. Another
reflection of the smaller bites is smaller menus. Too many choices can
overwhelm a consumer, especially when it comes to a fast food franchise.
cc: Thomas Hawk - https://www.flickr.com/photos/51035555243@N01
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3. When it comes to drinks with your meal, most fast food franchises have limited choices. There is usually one popular soda brand with a
handful of varieties. However, thanks to the influence of a company like Starbucks, fast food franchise consumers are seeking out more unique beverage experiences. Even
something as simple as the fresh squeezed lemonade you would find at a Hot Dog on a
Stick restaurant could bring in the customers who want something new.
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Want to learn more? Please visit our blog at:http://www.hotdogonastickfranchise.com/uncategorized/6-secrets-that-can-help-you-increase-customer-satisfaction-in-a-fast-food-franchise/
Or visit our website at:http://www.hotdogonastickfranchise.com/
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Disclaimer: This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for
information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer
you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements
in your state. Franchise offerings are made by Franchise Disclosure Document only.