6 takeaways from over 6000 hours of custom elearning development - ei design

http://www.eidesign.net1 http://www.eidesign.net

6 Takeaways From Over 6000 Hours Of Custom eLearning DevelopmentPart of Outsourcing Series

Presented by

www.eidesign.net

Author-Asha PandeyChief Learning Strategist, EI [email protected]

is ranked #2

in the world

http://www.eidesign.net/


mailto:[email protected]

http://www.eidesign.net2

About EI Design (www.eidesign.net)

Years of Learning Solutions Expertise 14 6500 Hours of

eLearning Developed

390 Hours of LocalisationIn 26 Languages Developed

82.3% Customer

Retention Rate

20+ Industry VerticalsServiced

Countries – The Breadth of Our Customer Base16

750Hours of Mobile Learning Developed



Our portfolio and the range of our services

Core services: Core services: Our rich portfolio includes:1. Custom Course development eLearning /

mLearning2. Migration of legacy courses to HTML 53. Localisation4. ILT / VILT and Blended Learning5. Performance Support Tools

Off-the-shelf Products:6. Suite on Instructional Design7. Suite on generic Compliance

Value added Services : Comprehensive evaluation strategy (cuts across various training formats)

1. Efficacy of learning (the learnability and gain for learners)

2. Impact of training (the gain for business)3. Return of Investment (ROI) on training

Beyond Learning: We also offer several Learning Support services that can be used to promote eLearning adoption or specific mandates like change management.



6 Takeaways From Over 6000 Hours Of Custom eLearning Development

This article is triggered by our global ranking in the Top 10 eLearning Content Development Companies For 2015. This recognition coincides with completion of over 6000 hours of custom eLearning development by us and I take this opportunity to reflect on what has worked and what should be our focus areas in the future.



Custom eLearning Development: 6 Takeaways From Our Experience

In this article, I look back at our journey and share 6 important takeaways from our extensive experience in custom eLearning development.

1. Focus on customers and ensuring that we retain and grow with them. 2. Learners remain our focal point.

High customer retention is what we are most proud of. Our growth has largely been driven by relationships that began with one-off projects and slowly grew to a strategic partnership. We continue to build from here and every six months we meet our key customers and show “what more is possible”.

Through our learner-centric, innovative, and immersive learning designs and solutions, we help learners to:• Enjoy the courses.• Go through challenges that keep them intrigued all

through the learning path.• Internalize the learning and practically apply it on the job.• Enhance their performance and deliver better results.

We focus on efficacy and application of learning to ensure that a clear business gain for organizations is established. We bring our TNA and solution architecting expertise into play to chalk out the path for a positive ROI for our customers.

Our mantra is to bring in a culture of “Learning as a continuum” and for this we use a Learning and Performance based Ecosystem approach.





3. Innovation and exploration. 4. Agile development methodology.

We have invested extensively on two enablers, Innovation and Exploration, that help us differentiate our learning and performance solutions. Our Innovation team focuses on:

1. Evaluation of emerging tools and technologies.2. Evaluation of learner needs and expectations.3. Determining how these pointers can be

practically used to enhance learning experiences.

This year, the team has created two innovative products:

4. Online Review Tool (integrated with the course).5. Digital Workbook (To enhance the ILT delivery).

We have been using an agile methodology for several years to meet the ever-evolving and changing customer expectations.We are currently in the process of applying the Kanban approach to our Project Management. Additionally, we are in the last mile of our Corporate Quality Certification (CMMi).





5. Our Offshore Development model. 6. The power of our team.

As an offshore development partner based out of India and servicing customers over 16 countries across the world, our Offshore Development Framework is one of the most mature and agile one. While it has a strong core of process definition, it is flexible enough to be aligned quickly to meet our diverse customer needs.

Last but not the least, what has really worked is the cumulative power of our team that continuously works towards customer delight.

Behind every single course that goes on to incite the “wow” response from our customers is a well-oiled team mechanism at work. Right from getting the requirements right to delivering the final product, each and every member of our team brings in that significant value at various stages of the development cycle.



What’s next: We are in the midst of a cutting edge research to come up with a predictive Learnability Index for custom eLearning and mLearning development which will be a unique concept in the industry.

The distinct effort that our Innovation and Exploration team puts in provides the required pointers for our Solution Architecting team in creating newer and unique Learning solutions.

I would like to summarize these takeaways with a quote from Tom Peter’s 7 Steps to Sustaining Success:




EI Design Pvt LtdCorporate Office and Development Centre#160, Arun Arch, 9th Cross, Indiranagar 1st StageBangalore - 560 038, India.www.eidesign.net

Asha Pandey, CMD and Chief Learning StrategistTel (Direct): +91-80-25202679Board: +91-80-25202677 / 25202678Mobile: +91-98450-61484Email: [email protected]



mailto:[email protected]

6 takeaways from over 6000 hours of custom elearning development - ei design

Education