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    Project Management (Part 1)

    By

    Bob Larson

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    Overview

    Project management:

    Critical support discipline

    Prominent in inception phase

    Include monitoring and controlling projects

    Projects constrained by:

    Schedule

    Resources

    Project risks

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    What is Project Management?

    Project management involves the defining,planning and executing of the tasks that mustbe completed to reach your goal

    The Project Management Institute (PMI)defines project management as:

    ". . .The art of directing and coordinating humanand material resources throughout the life of a

    project by using modern management techniquesto achieve predetermined objectives of scope,cost, time, quality, and participant satisfaction."

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    What is a Project?

    A one-time set of non-routine tasksperformed in a specific sequence leading to adesired outcome

    It has a distinct start and finish date It uses a limited set of resources

    It involves the time of one or many people to

    manage and accomplish the objectives Often includes various phase completion

    checkpoints and milestone dates prior toproject closure

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    Why Project Management Needed

    Project management is a total quality method thatenables a project team to do the right things theright way at the right time to achieve full customersatisfaction in your projects

    Customers expectations: Successful results On time completion Finished within budget A product quality that meets their needs

    Management expectations: Consistent performance Repeatable results Measurable activities Customer satisfaction

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    Project Intensity

    Project management intensity has to fit the project

    This intensity varies by the project variables of: Sizelarge dollars/hours vs. limited

    Time to accomplishmonths/years vs. days/weeks

    Complexity of effortmany activities/tasks vs. a few Technology complexitynew development vs. off-the-shelf

    Risk of failurenew technology vs. like-replacement

    Visibility of resultsstrategic project vs. improvementproject, etc.

    Involvement across organizational or functional structureacross units/groups/businesses vs. within a unit

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    Project Tools

    Project management software

    Like Microsoft Project

    Speeds up the process and accuracy

    Only as good as the effort you put into it

    Templates for project forms

    Available on the Internet

    Project notebooks Goal is to keep all project info handy in one place

    3-ring binder(s) with tab dividers

    Can be put on the computer

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    Microsoft Project

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    How Does MS Project Add Value?

    Requiring a disciplined approach

    Determining a realistic schedule

    Improving communications Performing a "what if" analysis

    Maintaining the data

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    Project Management and UP

    10

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    Project Life Cycle

    Initiation phase

    Planning phase

    Executing phase Controlling phase

    Closing phase

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    Initiation Phase

    Defining the major project goals

    Determine project selection criteria

    Assigning the project manager Write the project charter

    Obtain sign-off of the project charter

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    Planning Phase

    Determine project deliverables

    Write and publish the scope statement

    Establish a project budget Define project activities and estimates

    Develop a schedule

    Determine any special skills required

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    Executing Phase

    Develop and forming the project team

    Direct the project team

    Secure other project resources Conduct status review meetings

    Communicate project information

    Manage project progress Implement quality assurance

    procedures

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    Controlling Phase

    Measure performance against the plan

    Taking corrective action when tasks slip

    Evaluate corrective actions Ensure the project progress continues

    according to the plan

    Review and implement change requests

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    System Scope vs. Project Scope

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    Project Success Factors

    Projects tend to be wide ranging

    Simple Web sites

    Implementation of real-time business applications

    Issues complicating project management Sophisticated business needs

    Changing technology

    Integrating OS, support programs, and newsystems

    Project success rate very low

    28 percent as of 2000

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    Project Elements

    Project manager

    Project team

    Project stakeholders Project charter

    Project Work breakdown structure

    Project Schedule

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    Role of the Project Manager

    Coordinates project development

    Develops detailed plan at project inception

    Activities that must take place

    The deliverables that must be produced Resources needed

    Accountable for success or failure

    Has both internal and external responsibilities Many career paths lead to project

    management

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    Project Manager Required Skills

    Strong written and oral communication skills

    Organizational skills

    General management skills

    Budgeting skills

    Team building skills

    Negotiation skills

    Problem resolution skills

    People skills

    Skills mile wide and an inch deep

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    Project Management Knowledge

    Project Management Institute (PMI)

    Promotes project management

    Provides extensive support material and training

    Defines specialists body of knowledge (BOK) Organized into nine knowledge areas

    http://www.pmi.org

    Industry Certifications

    Project Management Professional (PMP)

    Certified Associate in Project Management (CAPM)

    CompTIAs Project+

    http://www.pmi.org/http://www.pmi.org/
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    Project Mgmt at the Inception Phase

    Inception phase five objectives

    Identify the business need for the project

    Establish the vision for the solution

    Identify scope of the new system and theproject

    Develop preliminary schedules and cost

    estimates Develop the business case for the project

    Select and develop project team

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    Effective Project Team Attributes

    Good conflict resolution

    Enthusiastic commitment to the project

    Dedicated to project and team members

    Creative problem solving

    High job satisfaction

    Members have a sense of belonging

    Effective communication

    Decisions made jointly after open discussion

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    Team Warning Signs

    Status meetings evolve into gripe sessions

    Members lack motivation (apathetic)

    Members find the project non-satisfying

    Poor communications

    Lack of respect for one another

    Lack of respect for the project manager

    Note: Poor attitude is like a cold, it tends to spread.You will want to address it before everyonesuccumbs.

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    Project Stakeholders

    People with vested interest in the project Project manager

    Customer

    Project team

    Project sponsor

    Suppliers and/or contractors

    Balancing act

    Often competition for resources Not all stakeholders may support the project

    Requires open communications

    Try to minimize negative impact on project

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    Sample Stakeholder Analysis

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    Project Charter

    Official kickoff document

    Gives the PM authority to proceed

    Acknowledges the project should proceed

    Commits resources to the project

    Ensures everyone is on the same page

    Provides overview of the project and its goals

    Typically a document from project sponsor Project manager may have to produce

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    Project Charter Elements

    Project description

    Strategic plan

    Project overview

    Project objectives

    Business justification

    Resource and cost estimates

    Roles and responsibilities

    Sign-offs

    Attachments

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    Fin