7 Benefits of Hiring Cloud Telephony Services For Small

Businesses

• Do you want to boost the productivity of your employees?

• Are you looking out for some apps that can help you in efficiently running your business?

Cloud telephony services are similar to the concept of cloud computing.

In cloud computing you can access your documents from the network cloud.

Likewise cloud telephony too is a virtually hosted system. Upgrading your telephone software to the cloud offers numerous advantages to small businesses.

7 Benefits of Cloud Telephony Services

•Exclusive Service Features•No Installation or Maintenance

Cost•Flexibility•Cost-Effective•Readily Available Support•Technology Expertise•Easy Implementation

Exclusive Service Features• Cloud telephony services have highly

advanced features that make it easy to connect and revert on calls.

• Some of the popular services include interactive voice response, voicemail, call forwarding, push SMS, automated call distribution, etc.

No Installation, Maintenance Cost• For SMEs, the capital investment to set up

VoIP infrastructure in-house could be too high compared to the potential return.

• Good news is that cloud cloud telephony services provide same benefits on a lower-cost subscription basis.

Flexibility• The setup of cloud based communication

system is highly flexible given the fact that a huge number of people are connected in a same network to communicate & share data anytime.

• A cloud telephony system, owner or the employees can increase or reduce the numbers of telephone systems depending upon the existing business requirements.

Cost-effective• Cloud telephony services are great value for

money. Small businesses get high return on investment as progressive cloud telephony system facilitates overall communication process smoothly and effortlessly.

• At the lowest possible cost, cloud telephony services offer opportunity to experience VoIP.

Readily Available Support• When a cloud based communication solution

is installed in a business environment, there is no need for employees to be worried about hardware expansion, database management and software updates. Everything is handled by the cloud telephony service provider.

Technology Expertise• The cloud telephony services providers are

expert in the technology.

• Whereas for small businesses it is unlikely to have an employee with the same level of expertise, or to hire a full-time telecommunication infrastructure professional.

Easy Implementation• Without the installation of hardware, or the

need to visit your premises to get your new cloud telephony system up and running, implementation is quick, easy and seamless.

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