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Luu Truong Van, M.Eng (AIT) 1
ÑAÏI HOÏC MÔÛ TP.HCM (OPEN UNIVERSITY)CHÖÔNG TRÌNH CAO HOÏC VIEÄT – BÆ VEÀ QUAÛN TRÒ KINH DOANH
10 PRINCIPLES EVERY MANAGER NEEDS TO KNOW ABOUT PROJECT MAMAGEMENT
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� Principles 1-4: Plan
� Principles 5-10: Manage
Technical Issues AND People Issues are Extremely Important
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Principle 1: Clearly define a project goal
� Start at the finish and work backwards
� Include project manager, team members, end users
� Iterative … Is this what you want?
� Should be specific and measurable
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Principle 2: Determine project objectives
� At least 1 for each team member
� Frequent reminders of what trying to accomplish
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Principle 3: Establish Checkpoints, Activities, Relationships & Time Estimates
� Develop an action plan
� Ask “what if” & “what can go wrong”questions
� Do not lose sight of project goal
� Establish needed resources
� time, information, who ...
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Principle 4: Draw a Picture of the Project Schedule
� GANTT Chart
�bar chart with activities, start/stop, duration, etc
� PERT Chart
� flow chart showing sequence and dependencies
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Principle 5: Direct People Individually and as a Project Team
� Understand perspective of others
� Be open to learning about people
� Lessons learned
� Expect differences … we all have different “filters”
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Principle 6: Reinforce Commitment and Excitement of Project Team
� Volunteers
� Commitment
� Rewards …
�Your customer’s satisfaction, learning, grades, your own
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Principle 7: Keep Everyone Connected with Project Informed
� Regular and frequent
� Update plan
� Be a good listener
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Principle 8: Build Agreements that Vitalize Team Members
� Conflicts & disagreements are unavoidable
� Conflict can be good: implies interest, energy, unleashes creativity
� Several approaches to resolving
� Reasoning, logic, negotiation
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Principle 9: Empower All Members of Project Team
� Honesty
� Competence
� Direction
� Inspiration
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Principle 10: Encourage Risk Taking & Creativity
� Express yourself freely
� Plan time for thinking, experimenting, creative behaviors
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Final thought:
“Creative projects do not make for smooth sailing. The most stimulating and rewarding projects are somewhat like a roller coaster ride. You never really know where the dips, twists, and turns will come. You have to enjoy the challenge and feel confident I your ability to stay the ride through to the end. Like the turtle, project managers make significant progress only when they stick their necks out.”