(800) 999-1009€¦ · d d r e s s o r o w n e r s h i p c a r d h e r e a m e r i c a n h o n d a...

In the United States:American Honda Motor Co., Inc.

Honda Automobile Customer ServiceMail Stop 500-2N-7A

1919 Torrance BoulevardTorrance, CA 90501-2746

(800) 999-1009

AWB04596_2017_Honda_Clarity_Warranty_Book_(KA) (v4)_Layout 1 10/13/2016 3:26 PM Page ii

It is important that we areable to contact you in theevent of a product updateor recall. If you havechanged your address orif you are not the originalowner, please fill out thiscard and mail it to us.

VEHICLE ID

ENTIFICAT

ION NUMBER (V

IN)

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OWNER IN

FORMAT

ION (PLEASE

PRINT)

NAME

ADDRESS

FIRST

INITIAL LAST

STREET A

PT NO.

CITY STA

TE ZIP CODE

Change of Address or

Ownership Notification

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Change of A

ddress or Ow

nership Card H

ere

Am

erican Honda M

otor Co., Inc.

Attn. A

utomobile W

arranty1919 Torrance B

lvd.Torrance, C

A 90501-2746

PLACE

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AWB04596_2017_Honda_Clarity_Warranty_Book_(KA) (v4)_Layout 1 10/13/2016 3:26 PM Page iv

Table of ContentsThese warranties are given by

Introduction Customer Satisfaction ..............................................................................................................................................2 Some Repairs May Be Covered Beyond the Limited Warranty ..............................................................................5 A Quick Reference to Warranty Coverages ..............................................................................................................6Your Warranties in Detail General Warranty Provisions ....................................................................................................................................8 New Vehicle Limited Warranty ................................................................................................................................9 Powertrain Limited Warranty..................................................................................................................................10 Tires ........................................................................................................................................................................11 Seat Belt Limited Warranty ....................................................................................................................................12 Rust Perforation Limited Warranty ........................................................................................................................13 Accessory Limited Warranty ..................................................................................................................................14 Replacement/Remanufactured Parts Limited Warranty..........................................................................................16 Replacement 12-Volt Battery Limited Warranty ....................................................................................................17 Replacement Exhaust Components Lifetime Limited Warranty ............................................................................18Your Responsibility Operation and Maintenance of Your Honda ..........................................................................................................19 How to Get Warranty Service ................................................................................................................................21

Warranty Coverage Outside the United States ......................................................................................................22Limitations and Disclaimers....................................................................................................................................23

Honda Automobile Division, a division of American Honda Motor Co., Inc., gives these warranties on behalf of American HondaMotor Co., Inc., 1919 Torrance Boulevard, Torrance, California 90501-2746, a California Corporation.

© 2016 American Honda Motor Co., Inc. – All Rights Reserved 00X31-TRT-W000 AWB04596 (1609)

AWB04596_2017_Honda_Clarity_Warranty_Book_(KA) (v4)_Layout 1 10/13/2016 3:26 PM Page 1

Customer Satisfaction

2 Introduction

Your complete satisfaction with yourHonda automobile is our main goal.All personnel at Honda automobiledealerships are thoroughly trained toprovide the best service for yourvehicle. If you are not satisfied withany maintenance or repair workdone by the dealership, follow thesethree steps:Step 1 - Talk over your concerns withthe dealership's management, such asthe service manager or generalmanager. In most cases, a satisfactorysolution is found at this step.Step 2 - We recognize that, on someoccasions, a customer will not betotally satisfied with a dealer'sdecision or actions in Step 1. If thisis the case, you should call or writeHonda Automobile CustomerService. The address and telephonenumber are on the inside front coverof this booklet.

Please provide the followinginformation:• Year, model, and Vehicle

Identification Number (VIN) ofyour vehicle, and its currentmileage;

• The name of the dealer who soldyou the vehicle;

• The name of the dealer whoservices your vehicle;

• Date, mileage, and reason foreach visit to a Honda dealership;

• Any non-Honda dealership repairservice for the problem(s); and

• Your daytime and eveningtelephone numbers.

The staff of Honda AutomobileCustomer Service is interested inworking with you and the dealershipto find a satisfactory solution.

Step 3 - If you disagree with thedecision reached by the staff ofHonda Automobile CustomerService, you may request to haveyour case reviewed in anindependent forum run by theNational Center for DisputeSettlement (NCDS). You may file aclaim at any time by calling NCDStoll-free at 877-545-0055.

You may also write to:

National Center for DisputeSettlementP.O. Box 1108Mt. Clemens, MI 48046



Introduction 3

The purpose of NCDS is to resolvedisputes between vehiclemanufacturers and their customers.NCDS's decision makers areimpartial third parties who will listento both the customer and themanufacturer and decide what canbe done to resolve the disagreement.

NCDS's decision is not binding onyou unless you agree to accept it. Ifyou accept the decision, Honda willabide by it. Generally, disputessubmitted to NCDS are resolvedwithin 40 days (47 days if you havenot first contacted Honda about yourcomplaint).

Honda offers you the opportunity tomediate and arbitrate a disagreementthrough NCDS because we want youto feel that you have been treatedfairly.

Eligibility is limited by yourvehicle's age, mileage, and otherfactors. In order to file a claim, youneed to provide your name andaddress, the Vehicle IdentificationNumber (VIN) of your vehicle, anda brief statement outlining thedisagreement. Initially, NCDS maytry to resolve the disagreementthrough mediation. If this is notsuccessful, your complaint will bereviewed by an impartial arbitrator.You may present the facts of yourcase to the arbitrator at an informalmeeting.

We encourage you to use thisprogram before, or instead of, goingto court. It is informal, free of chargeto you, and generally resolvesproblems much faster than the courtsystem. Lawyers are usually notinvolved in the resolution of claimsthrough NCDS, although you mayobtain one at your own expense ifyou choose.

If you want to go to court, Hondadoes not require you to first file aclaim with NCDS. Please note thatlaws in some states may require thatyou file a claim with NCDS beforeyou can proceed to a state-operateddispute resolution process or thecourt system. If you do not acceptthe decision of NCDS, you can stillgo to court.



4 Introduction

Lemon LawsMany states have enacted what arecommonly referred to as “LemonLaws.” Although the details of theselaws vary from state to state, theirmain purpose is to assure you certainrights if you have problems withyour new vehicle. In general terms,these laws usually say that if yournew vehicle has a problem thatcannot be repaired in severalattempts, or has a series of problemsthat keep it out of service for anextended period, you may qualify forrelief under the lemon law in yourstate.

Some states require you to notify themanufacturer about the problem(s),and some states give the manufacturer,or its representative, a chance tocorrect the problem(s). A state mayrequire you to submit yourcomplaint to a dispute resolutionprogram, such as NCDS, beforeproceeding to other forums.Lemon laws have many provisions.If you feel your new Honda qualifiesfor consideration under the lemonlaw in your area, we suggest youcheck the laws in your state.

We want you to be satisfied withyour Honda automobile. If you haveany questions, please contact yourHonda automobile dealer or HondaAutomobile Customer Service.American Honda Motor Co., Inc.

Honda Automobile Customer Service

Mail Stop 500-2N-7A1919 Torrance BoulevardTorrance, CA 90501-2746

(800) 999-1009


Some Repairs May Be Covered Beyond the Limited Warranty

Introduction 5

Honda may cover, on a case-by-casebasis, some or all of the cost torepair a problem that is not coveredby your vehicle's limited warranties.

If your vehicle develops a problemyou feel should be repaired byHonda at no cost, discuss it withyour dealer.

If you are not satisfied with yourHonda automobile dealer's decision,call or write Honda AutomobileCustomer Service (the address andtelephone number are on the insidefront cover of this booklet).

Please provide this informationabout your vehicle: year, model,Vehicle Identification Number(VIN), mileage, maintenance history,a detailed explanation of theproblem, and why you think Hondashould be responsible for the repair.Your request will be investigated,and you will be informed of Honda'sdecision.

Sometimes Honda offers a specialadjustment program to pay all orpart of the cost of certain repairsbeyond the terms of the warranty.Check with your dealer to determinewhether any adjustment program isapplicable to your motor vehicle.


A Quick Reference to Warranty Coverages

6 Introduction

This is a brief summary of the warranties covering your 2017 Honda Clarity Fuel Cell. Please refer to the listed pagefor a full description of each warranty's coverage and limitations.

New Vehicle Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Every new Honda is covered, including the 12-volt battery, for 3 years or 36,000 miles, whichever comes first.The tires are warranted separately.

Powertrain Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10The powertrain in your new Honda is covered for 5 years or 60,000 miles, whichever comes first. Specificfuel cell system-related components are covered for 8 years or 100,000 miles, whichever comes first.

Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 The original tires are warranted by their manufacturer. Your Honda automobile dealer will be glad to assist

you in contacting a local representative of the tire's manufacturer, if needed.

Seat Belt Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Seat belts that fail to function properly are covered for 15 years or 150,000 miles, whichever comes first.

Rust Perforation Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Honda will repair or replace any body panel on your vehicle that rusts from the inside out. This coverageextends for 5 years with no mileage limit.


A Quick Reference to Warranty Coverages

Introduction 7

Coverage of Accessories and Replacement Items Accessory Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

All Honda accessories are covered up to 3 years or 36,000 miles, whichever comes first, depending on time of installation.

Replacement/Remanufactured Parts Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Honda Genuine replacement parts purchased from a Honda automobile dealer are covered for at least 1 year.Honda Genuine Remanufactured Parts purchased from a Honda automobile dealer are covered up to 3 years or36,000 miles, whichever comes first, depending on place of installation.

Replacement 12-Volt Battery Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17A replacement 12-volt battery purchased from a Honda automobile dealer is covered by a 100-month (8 yearsand 4 months) limited warranty.

Replacement Exhaust Components Lifetime Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Replacement exhaust components purchased from your Honda automobile dealer are covered for as long as youown the vehicle. Installation is included if the covered exhaust components were originally installed by yourHonda automobile dealer.


General Warranty Provisions

The warranty coverages in this bookletare offered only to the owner or lesseeof a 2017 Honda Clarity Fuel Cell. Tobe covered, the vehicle must bedistributed by American Hondathrough the Honda AutomobileDivision, and sold or leased by anauthorized Honda Clarity Fuel Celldealer in the United States.Parts replaced under any of thewarranties in this booklet become theproperty of Honda. Honda will makethe final decision whether to repairany existing part or assembly orreplace it.Honda may use factory-remanufactured parts rather than newparts for some warranty repairs. Thoseparts, like new parts, are covered forthe remainder of the New VehicleLimited Warranty (see page 9).The warranties in this booklet do notcover:

•

The failure of any part or accessorydue to:- Abuse, misuse, accidental

damage, or acts of nature.- Improper installation or

maintenance.- A low fluid level or the use of

a fluid other than specified byHonda.

- The installation of any part thatis not equal to the original inquality of materials orworkmanship.

- Use of the vehicle in competitionor racing events.

- Water contamination- Refueling from a commercial

hydrogen station that does notcomply with the Society ofAutomotive Engineers (SAE)hydrogen fueling protocol

- Improper fueling procedures• Any installed part or accessory that

fails because it was not designed tofit that year and model of Honda

automobile.• Any vehicle with an odometer that

has been altered so it is impossibleto determine the actual mileage.

• Any vehicle while it is registered ornormally driven outside of theUnited States.

• Any failure caused by modifyingthe vehicle, or installing accessoriesnot authorized by Honda.

• Any incidental expenses orinconvenience incurred due to theloss of use of your vehicle.

• Any vehicle that has ever beendeclared a total loss or sold forsalvage by a financial institution orinsurer, or that has been issued a“salvage” or similar title under anystate's law. This exclusion does notapply to the Seat Belt LimitedWarranty, the Replacement PartsLimited Warranty, or any recalls orother campaigns.

8 Your Warranties in Detail


New Vehicle Limited Warranty

Your Warranties in Detail 9

Time and Mileage PeriodThis warranty begins on the date thevehicle is put into use in one of thefollowing ways:• The vehicle is delivered to the

first purchaser by an authorizedHonda Clarity Fuel Cell dealer.

• The vehicle is leased.• The vehicle is used as a

demonstrator or company vehicle.Your vehicle is covered for 3 yearsor 36,000 miles, whichever comesfirst. Some parts may have separatecoverage under other warrantiesdescribed in this book.Warranty CoverageHonda will repair or replace any partthat is defective in material orworkmanship under normal use. SeeProper Operation on page 19. Allrepairs/replacements made under thiswarranty are free of charge. Thereplaced or repaired parts arecovered only until this New VehicleLimited Warranty expires.

This New Vehicle LimitedWarranty Does Not Cover:• Normal wear or deterioration of

any part.• Cleaning and polishing.• The adding of any fluids, unless

they are needed as part of awarranty repair.

• Broken, chipped, or scratchedwindow glass unless it is due to adefect in material orworkmanship.

• Any item concerning yourvehicle's general appearance thatis not due to a defect in materialor workmanship. Cosmetic flawsor minor damage to the body,paint, or other items may occurduring manufacture or shipping ofyour vehicle. If you find anyuncorrected flaws or damage onyour new vehicle, notify thedealer as soon as possible afterdelivery.

• Expendable maintenance items(such as filters, or brake pads/linings) when replaced due tonormal wear or customer abuse.

Limited Warranty Coverage• Original equipment batteries for key

fobs and remotes are covered forthe first 6 months of ownership.

• Original equipment wiper bladeinserts are covered for the first 6months of ownership.

• Wheel balancing and wheelalignment are covered for the firstyear or 12,000 miles, whichevercomes first, unless required as partof a warranty repair.

• Air conditioner refrigerant iscovered for the first 2 years or24,000 miles, whichever comesfirst, unless required as part of awarranty repair.


Powertrain Limited Warranty


Time and Mileage PeriodThis warranty’s coverage begins onthe same date as the New VehicleLimited Warranty (see page 9). Your powertrain is covered for 5 years or 60,000 miles, whichevercomes first.Some powertrain parts may haveadditional coverage under otherwarranties described in this book.

Warranty CoverageHonda will repair or replace any part that is defective in material orworkmanship under normal use. See Proper Operation on page 19.All repairs/replacements made underthis warranty are free of charge. The replaced or repaired parts arecovered only until this PowertrainLimited Warranty expires.

Parts Covered by thePowertrain WarrantyContact an authorized Hondaautomobile dealer or HondaAutomobile Customer Service (seethe inside front cover of thisbooklet) for further information.

Fuel Cell SystemAir pump unit, air pump controller,fuel cell vehicle control unit (VCU),fuel cell ECU, power control unit(PCU), fuel cell stack assembly,hydrogen pressure regulator unit,fuel cell electric water pump, andmanagement ECU.The main and sub hydrogen tanksare warranted for 8 years or 100,000miles, whichever comes first.

Integrated Power Unit (IPU)The Integrated Power Unit (IPU) andbattery condition monitor moduleare warranted for 8 years or 100,000miles, whichever comes first.

Transmission and TransaxleCase and all internal parts,transmission/powertrain controlmodule, seals and gaskets.The electric motor is warranted for 8years or 100,000 miles, whichevercomes first.

Front-Wheel-Drive SystemDriveshafts, constant velocity joints,front hubs and bearings, seals andgaskets.For a list of items not included in this warranty, please refer to page 9.



Tires

The tires that come as originalequipment on your new Honda arewarranted by their manufacturer. A separate warranty statement forthe tires is in the glove box.

Obtaining Warranty ServiceYour Honda automobile dealer willbe glad to help in determining if aproblem in your vehicle is caused bya defective tire. Your Hondaautomobile dealer can also assist youin locating a local representative ofthe tire's manufacturer so you canget warranty service.

Original Equipment TireManufacturers

Yokohama TiresYokohama Tire Corporation601 South Acacia AvenueFullerton, CA 92831

-OR-P.O. Box 4550Fullerton, CA 92834-9550(800) 722-9888; (714) 870-3800

Michelin TiresMichelin Tire CorporationCustomer Relations DepartmentP.O. Box 19001Greenville, SC 29602-9001(800) 847-3435; (864) 458-5000

Goodyear/Dunlop TiresGoodyear Tire & Rubber Company1144 East Market StreetAkron, OH 44316-0001(800) 321-2136; (330) 796-2121Continental TiresContinental Tire North America, Inc.1800 Continental Blvd.Charlotte, NC 28273(800) 847-3349Bridgestone/Firestone TiresBridgestone Americas Holding, Inc.Consumer Affairs DepartmentP.O. Box 7988Chicago, IL 60680-9534(800) 367-3872These addresses and phone numbersare subject to change. Contact yourHonda automobile dealer for currentinformation.

* if applicable



Seat Belt Limited Warranty

While seat belts cannot completelyremove the possibility of injury, theydo provide a very significant level ofprotection when used properly.Honda believes the best way toenhance your safety is to use yourseat belt. To encourage their use, theseat belts should always be in goodoperating condition.

Time PeriodThis warranty’s coverage begins onthe same date as the New VehicleLimited Warranty (see page 9), andcontinues for 15 years or 150,000miles, whichever comes first.

Warranty CoverageHonda will, at its option, repair orreplace any Honda seat beltcomponent that fails to functionproperly during normal use. Thisincludes all parts and labor charges.

This Warranty Does Not Cover:• Replacement of a properly-

functioning seat belt assemblystrictly for cosmetic or comfortreasons.

• Failure caused by abuse,alteration, accidental damage,misuse, or malfunction resultingfrom a collision.

• Components of the SupplementalRestraint System (SRS - frontairbag) that interact with, or actupon, the vehicle's seat belts (suchas, but not limited to, the latchsensor, the belt pretensioners, orthe ECU). These components arecovered under the New VehicleLimited Warranty.



Rust Perforation Limited Warranty

Only the vehicle’s original owner orlessee can make a claim under thiswarranty. Coverage cannot betransferred to any other person orinstitution (such as an insurancecompany).

Time and Mileage PeriodThis warranty’s coverage begins onthe same date as the New VehicleLimited Warranty (see page 9), andcontinues for 5 years with nomileage limit. Any body panelsrepaired or replaced under thiswarranty are covered only for thetime remaining in the original 5 years of coverage.

Warranty CoverageHonda will repair or replace anyoriginal body panel that rustscompletely through from the insideout (perforated by corrosion). This

includes panels previously repairedor replaced under this warranty.Rust that does not perforate, but iscaused by a defect in material orworkmanship, is covered under theNew Vehicle Limited Warranty. Youwill not be charged for any parts,material, or labor under thiswarranty. The decision to repair,rather than replace, any rusted bodypanel will be made by Honda.

This Warranty Does Not Cover:• Surface rust on the underbody or

any other part of the vehicleexcept body panels.

• Rusting of body panels that wererepaired, replaced, or refinishedafter retail sale of the vehicle,unless those panels were repairedor replaced under this warranty.

• Body panel rust caused by abuse,misuse, or lack of maintenance.

• Rusting where the paint has beendamaged by road hazards such asstones or debris.

• Rust caused by immersion of thebody panel in water, mud, or sand;or resulting from exposure tocorrosive gas or industrial fallout.

• Paint matching. Honda reservesthe right to decide how much ofthe repaired or replaced panel, andany adjoining body panels, needto be repainted to match theoriginal finish. Honda will not,under any circumstances,authorize painting the entirevehicle strictly for the purpose ofpaint matching.



Accessory Limited Warranty

This warranty, unless changed byAmerican Honda in a documentprovided to you prior to yourpurchase of an accessory for your2017 vehicle, applies to accessoriesdistributed by American Honda andpurchased from a Honda automobiledealer in the United States.

Time and Mileage Period

Accessories Installed Prior toRetail Sale: This warranty begins onthe same date as the New VehicleLimited Warranty (see page 9). Allaccessories are covered for thelength of the New Vehicle LimitedWarranty: 3 years or 36,000 miles,whichever comes first.

Accessories Installed by a HondaAutomobile Dealer After RetailSale: This warranty begins on thedate the accessory is installed on thevehicle. All accessories are coveredfor the longer of the following twoperiods:1) the time remaining in the New

Vehicle Limited Warranty,or

2) one year.Accessories Not Installed by aHonda Automobile Dealer: Thiswarranty begins on the date theaccessory is purchased from aHonda automobile dealer. Allaccessories are covered for 1 year.

Warranty CoverageHonda will repair or replace anyHonda accessory distributed byAmerican Honda that is defective inmaterial or workmanship undernormal use. Honda will decide if anaccessory will be repaired ratherthan replaced. If the accessory wasinstalled by a Honda automobiledealer, all parts and labor costs arecovered. If the accessory wasinstalled by someone else, the costof all parts to repair or replace it arecovered by Honda, but you must paythe labor costs.



Accessory Limited Warranty

Audio and Video ComponentExchange ProgramIf the dealer-installed audio and/orvideo component in your Hondadevelops a problem during thiswarranty period, visit your Hondaautomobile dealer. The serviceperson will ask you severalquestions about your vehicle and theproblem. With this information, theproper diagnosis can be performedto determine if there is a problemwith the audio or video component.If a problem is found duringdiagnosis, your Honda automobiledealer will order a replacementcomponent. When your Hondaautomobile dealer receives thecomponent (which normally takesless than a week), you will benotified to bring your vehicle to thedealership so that the audio or videocomponent can be replaced.

Honda may use factory-remanufactured audio or videocomponents, rather than newcomponents, for some warrantyrepairs. Those components, like newcomponents, are covered for theremainder of the Accessory LimitedWarranty.

This Warranty Does Not Cover:• Honda accessories that were

designed for a different model ormodel year than the vehicle onwhich they were installed.

• Any accessory that is improperlyinstalled.

• Any claim presented withoutproof of accessory purchaseand/or installation date andvehicle mileage at time ofinstallation.

• The cost of labor to repair orreplace any accessory that was notoriginally installed by a Hondaautomobile dealer.



Replacement/Remanufactured Parts Limited Warranty

This warranty, unless changed byAmerican Honda in a documentprovided to you prior to yourpurchase of a replacement orremanufactured part for your 2017vehicle, applies only to automobilereplacement parts distributed byAmerican Honda through the HondaAutomobile Division, and soldthrough a Honda automobile dealerin the United States.

Time Period

Replacement PartsReplacement parts purchased from aHonda automobile dealer arecovered for 1 year from the date ofpurchase, or the duration of the NewVehicle Warranty, whichever islonger, regardless of installationlocation.

Remanufactured PartsRemanufactured parts installed by aHonda automobile dealer arecovered for 3 years or 36,000 miles,whichever comes first. Someexamples of remanufactured partsare brake calipers, power steeringracks, ABS modulators, anddriveshafts. Check with your dealerto determine if a remanufacturedpart was used to repair your vehicle.Remanufactured parts purchasedfrom a Honda automobile dealer butinstalled by someone else arecovered for 3 years from the date ofpurchase.

Warranty CoverageHonda will repair or replace any partcovered by this warranty that isdefective in material orworkmanship under normal use. Ifthe part was originally installed by a Honda automobile dealer, therepair or replacement will be done

with no charge for parts or labor. Ifthe part was originally installed bysomeone else, the cost of thereplacement or repair is covered byHonda, but you must pay all thelabor costs.

This Warranty Does Not Cover:• Claims that do not include

documented proof of purchasedate and, if installed by a Hondaautomobile dealer, place ofinstallation.

• Parts considered to be normalmaintenance items, unless they aredefective in material orworkmanship. Some examples arefilters, and brake pads.

• Parts replaced under the NewVehicle Limited Warranty or partscovered by other warranties in thisbooklet.



Replacement 12-Volt Battery Limited Warranty

This warranty, unless changed byAmerican Honda in a documentprovided to you prior to yourpurchase of a replacement 12-voltbattery for your 2017 vehicle,applies only to replacement batteries(other than traction batteries)purchased from a Honda automobiledealer in the United States.

Time PeriodReplacement 12-volt batteries arecovered for a 100-month (8 yearsand 4 months) limited warranty.

Warranty CoverageDuring the first 36 months (3 years)of service, a defective replacement12-volt battery will be replaced at nocost for the battery, labor, orinstallation.For the remaining 64 months (5 yearsand 4 months), you will receive acredit toward the purchase of the 12-volt battery. This credit is based onthe then-current retail price:• Months 37 to 45: 60%• Months 46 to 55: 50%• Months 56 to 65: 40%• Months 66 to 75: 30%• Months 76 to 85: 20%• Months 86 to 95: 10%• Months 96 to100: 5%

The 12-volt battery is warranted forthe time remaining in the 100months of the Replacement 12-VoltBattery Limited Warranty. No cashreimbursement will be made. Youare responsible for the labor orinstallation charges.



Replacement Exhaust Components Lifetime Limited Warranty

This warranty, unless changed byAmerican Honda in a documentprovided to you prior to yourpurchase of a replacement exhaustcomponent for your 2017 vehicle,applies to Honda automobilereplacement exhaust componentsdistributed by American Hondathrough the Honda AutomobileDivision and sold through a Hondaautomobile dealer in the UnitedStates.

Time PeriodHonda automobile replacementexhaust components are warrantedagainst defects in material andworkmanship for as long as theexhaust components' purchaser ownsthe vehicle on which they areinstalled. If a warranted exhaust componentfails due to a defect, Honda willexchange it. You must have proof ofpurchase for the failed exhaustcomponent. If the exhaust componentwas originally installed by a Hondaautomobile dealer, the cost of laborfor removal and replacement of thecomponent is also covered by thiswarranty.

This Warranty Does Not Cover:• Labor cost for the removal and

replacement of the component ifthe defective exhaust componentwas not originally installed by aHonda automobile dealer.

• Other parts of the exhaust system,including gaskets, hangers, clamps,or other mounting hardware.

• The cost of parts or labor for anyadditional repairs associated withreplacing the warranted exhaustcomponents.


By keeping your Honda in topcondition, you will be rewarded withyears of trouble-free service at thelowest operating cost. The keys tokeeping your Honda in top conditionare proper operation and regularmaintenance.

Proper OperationYour Honda is designed for use as apassenger vehicle. You should use iton designated public roads andhighways. These are some of thethings you should do to take care ofyour Honda:• Avoid exceeding your vehicle's

load limit. This puts excess strainon the powertrain, brakes, andseveral other systems in yourvehicle. Refer to the owner'smanual to find the location of theload limit label on your vehicle.

• Operate your Honda within thelegal speed limit.

• Drive your Honda regularly over adistance of several miles. Like aperson, a vehicle functions betterwith regular exercise.

• Always follow the correct fuelingprocedure and fill fromcommercial hydrogen fuelingstations that conform to currentSociety of Automotive Engineers(SAE) hydrogen fueling protocols.

MaintenanceYou should check the invertercoolant levels each time you refuel.This protects the vital systems ofyour Honda and may help youdiscover potential problems.

Always maintain your 2017 Hondaas suggested by the vehicle'sMaintenance Minder™. The servicessuggested by the vehicle'sMaintenance Minder™ should neverbe exceeded. They are essential totrouble-free operation. Parts thatfail because they did not getproper, timely maintenance arenot covered by warranty. However,a warranty claim will not be deniedif a part fails due to a defect inmaterial or workmanship for reasonsunrelated to improper maintenanceor operation.

Your Responsibility 19

Operation and Maintenance of Your Honda


The people at your Hondaautomotive dealer are fully trainedand equipped to efficiently performscheduled maintenance on your 2017Honda. However, service at theHonda automobile dealer is notmandatory for continued warrantycoverage. You can have non-fuel-cell-related scheduled maintenancedone somewhere other than yourHonda automobile dealer, or you cando the maintenance yourself if youhave the tools and skills necessary tocorrectly service your vehicle.

Please be aware that your HondaClarity Fuel Cell requires specialhandling and care during certainrepairs, given its unique powertrainand fuel-cell-specific systems. Fuel-cell-specific service andmaintenance should only beperformed at authorized HondaClarity Fuel Cell dealers. Special

consideration should also be givenfor body repairs and painting thatinvolves baking the vehicle or use ofa high-temperature oven booth.

If you regularly take your vehicle tothe Honda automobile dealer forscheduled maintenance, thedealership personnel will know itshistory if you need to make awarranty claim.

If someone else has been performingthe maintenance, you may need toprovide evidence that you haveproperly maintained the vehicle.

This evidence may consist of one ormore of these items:

• Copies of repair orders or otherreceipts that include the odometermileage and date that the vehiclewas serviced. Each receipt shouldbe signed by a qualified

automotive service technician.

• A statement that you completedthe maintenance yourself, showingthe odometer mileage and dateyou did the work. Receipts for thereplacement parts (fluids, filters,etc.) should accompany thisstatement.

NOTE: As an aid for the nextowner, keep all maintenancereceipts with the vehicle if it issold.

20 Your Responsibility

Operation and Maintenance of Your Honda


You should take your vehicle alongwith proof of the purchase date to aHonda automobile dealer duringnormal service hours. If yourwarranty claim is for aremanufactured part or HondaGenuine accessory that wasoriginally installed by a Hondaautomobile dealer, also bring proofof the vehicle's mileage at the timeof installation.If your vehicle cannot be driven,contact the nearest Hondaautomobile dealer for towingassistance. You do not have to payfor towing to the nearest Hondaautomobile dealer if the failure iscovered by any of the warrantiesin this book.

Emergency RepairsHonda recognizes that your vehiclecould develop a serious problemneeding immediate repair at afacility other than a Hondaautomobile dealer. Honda will reimburse you for therepair if:

• The repair would normally becovered by one of the warrantiesin this booklet.

and• All Honda automobile dealers

within 50 miles of the breakdownwere closed at the time, or therewere no Honda automobile dealerswithin 50 miles.

and• The vehicle was immobile, or

attempting to drive the vehiclewould cause further damage or beunsafe.

For reimbursement, go to any Hondaautomobile dealer. You must show acopy of the paid receipt, and thereplaced part(s). The dealer willreimburse you for the part(s) at thecurrent manufacturer's suggestedretail price. You will be reimbursedfor labor at a geographicallyappropriate labor rate for Honda'srecommended time allowance.If you are ever dissatisfied with awarranty service or decision from aHonda automobile dealer, pleaserefer to the Customer Satisfactionsection on pages 2-4.


How to Get Warranty Service


Warranty Coverage Outsidethe United StatesThe warranties in this booklet coveronly Honda Clarity Fuel Cellvehicles purchased or leased andregistered in the United States.Honda automobile dealers outsidethe U.S. may not honor thesewarranties. If you have your U.S.-specification Honda serviced by aHonda automobile dealer in anothercountry (while on vacation, forexample), and that service wouldnormally be covered by one of thewarranties in this booklet, pleasecontact Honda Automobile CustomerService (see the inside front cover ofthis booklet).

Traveling Outsidethe United StatesIf you are planning to use yourHonda Clarity Fuel Cell to traveloutside the U.S., please check ifsuch travel is allowed under yourownership documents.Also, please consider that, at thistime, there is no known hydrogenfueling station infrastructure outsidethe U.S. that conforms to SAEhydrogen fueling protocols.Depending on the major metroarea(s) you will be near, there maynot be the support network ofauthorized Honda Clarity Fuel Celldealers to perform fuel-cell-specificservice in the event such work isrequired.

22 Your Responsibility

Warranty Coverage Outside the United States


All of the limited warranties in thisbooklet are subject to the followinglimitations and disclaimers:Honda disclaims any responsibilityfor loss of time, loss of the use ofthe parts, or vehicle in which theparts are installed, transportationdamage, and any other incidentalor consequential damage. Anyimplied warranties, including theimplied warranty ofmerchantability and fitness for aparticular purpose, are limited tothe duration of this writtenwarranty.

These limitations or exclusions maynot apply to your vehicle becausesome states do not allow limitationson how long an implied warrantylasts, or they may not allowexclusion or limitation of incidentalor consequential damages.These warranties give you specificlegal rights, and you may also haveother rights which vary from state tostate.


Limitations and Disclaimers


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