816-7301-19

Sun Microsystems, Inc.www.sun.com

Submit comments about this document at: http://www.sun.com/hwdocs/feedback

Sun StorEdge™ 3510 FC ArrayRelease Notes

Part No. 816-7301-19December 2003, Revision A

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Contents

New Features in This Release 1

Release Documentation 3

System Requirements 4

Supported Operating Systems and Management Software 4

Other Supported Software 6

Supported Platforms and Connection Methods 8

Supported FC Switches 10

Supported Disk Drives 11

Supported Cabinets 12

Supported Cables for Sun Systems 13

Installing Required Solaris Patches 13

Installing Controller Firmware Patches 14

Downloading and Installing Updated Management and Monitoring Software forSun StorEdge 3000 Family Arrays 16

Installing the Sun StorEdge SAN Foundation Software 17

Downloading the VERITAS Volume Manager ASL 20

Known Issues Affecting Sun StorEdge 3510 FC RAID Arrays 21

Known Issues Affecting Sun StorEdge 3510 FC JBOD Arrays 28

Service Contact Information 29

iii

iv Sun StorEdge 3510 FC Array Release Notes • December 2003

Sun StorEdge 3510 FC ArrayRelease Notes

This document contains information about outstanding issues or requirements thataffect installation and operation of the Sun StorEdge™ 3510 FC array.

New Features in This Release� This release contains firmware patch ID # 113723-06

This patch contains all three types of firmware updates for the Sun StorEdge 3510array controller subsystem: firmware for the array controller itself; firmware forthe SES processor; and firmware for a programmable logic device (PLD) thatroutes Fibre Channel data within the enclosure.

You do not need to install this patch if you have all of the following firmwarerevision levels:

� Controller firmware: 3.27Q� SES firmware: 1030� PLD firmware: 1000

You do need to install this patch if you have any of the following:

� Controller firmware 3.27P or earlier� SES firmware 1000 or A100� PLD firmware A000

See “Installing Controller Firmware Patches” on page 14 for more information.

� This release adds software support for the Solaris™ 2.6 operating system. See“Downloading and Installing Updated Management and Monitoring Software forSun StorEdge 3000 Family Arrays” on page 16 for more information.

1

If you are using this software on a host running the Solaris 2.6 operating system,you must download and install version 1.3.1 of the Java Runtime Environment,available at this website:

http://java.sun.com/j2se/1.3/download.html

� This release adds support for the Sun StorEdge 3510 FC array connected to thefollowing servers:

� Sun Fire V60x server� Sun Fire V65x server� Sun Fire V250 server

Note – Connecting the Sun StorEdge 3510 RAID array to Fibre Channel HBAs onthe same channel that use different speeds (1 Gb & 2 Gb) is not supported. You can,however, mix 1-Gb and 2-Gb FC HBAs on different channels. This limitation is dueto the design of the Sun StorEdge 3510 RAID array's port bypass circuitry and theinability of Fibre Channel to support auto-negotiation in a multi-drop loopconfiguration.

� This release also adds support for the Sun StorEdge 3510 FC array connected tothe following servers, using the X6757A SBus host bus adapter and runningversions 2.6, 8, or 9 of the Solaris operating system:

� Sun Enterprise™ 3500 Server� Sun Enterprise 4500 Server� Sun Enterprise 5500 Server� Sun Enterprise 6500 Server� Sun Enterprise 10000 Server

If you are running the Solaris 2.6 operating system on one of these servers, youmust download and use the QLogic Solaris SPARC™ driver package 4.13.01 orlater. If you are running the Solaris 8 operating system or Solaris 9 operatingsystem, use the appropriate Sun™ driver. Refer to the Product Notes for yourHBA for information about how to download and install the appropriatepackages and patches from this website:

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Adapters/index.html

� The Sun StorEdge 3510 FC array has passed Windows 2003 compatibility testingat the Microsoft Windows Hardware Quality Lab (WHQL). The array is nowlisted in the Windows Server catalog as supported for Windows 2003 andWindows 2000.

2 Sun StorEdge 3510 FC Array Release Notes • December 2003

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Adapters/index.html

http://java.sun.com/j2se/1.3/download.html

Release DocumentationThese release notes supplement the documents shown in the following table.

You can download the documents listed in the preceding table from either of thefollowing locations:

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/3510

or

http://docs.sun.com/db/coll/3510FCarray

TABLE 1 Sun StorEdge 3510 FC Array Documentation

Title Part Number

Sun StorEdge 3000 Family Installation, Operation, and Service Manual for the Sun StorEdge 3510FC Array

816-7300

Sun StorEdge 3000 Family Best Practices Manual for the Sun StorEdge 3510 FC Array 816-7325

Sun StorEdge 3000 Family Configuration Service 1.3 User’s Guide for the Sun StorEdge 3510 FCArray and the Sun StorEdge 3510 FC Array

817-3337

Sun StorEdge 3000 Family Diagnostic Reporter 1.3 User’s Guide for the Sun StorEdge 3510 FCArray and the Sun StorEdge 3510 FC Array

817-3338

Sun StorEdge 3000 Family Software Installation Manual 817-3764

Sun StorEdge 3000 Family RAID Firmware 3.27 User’s Guide for the Sun StorEdge 3510 FC Array 816-7934

Sun StorEdge 3000 Family FRU Installation Guide for the Sun StorEdge 3310 SCSI Array and theSun StorEdge 3510 FC Array

816-7326

Sun StorEdge 3000 Family Rack Installation Guide for 2U Arrays (older rack kits)Sun StorEdge 3000 Family Rack Installation Guide for 2U Arrays (new universal rack kits)

816-7320817-3629

Sun StorEdge 3000 Family Safety, Regulatory, and Compliance Manual for the Sun StorEdge 3510FC Array and the Sun StorEdge 3510 FC Array

816-7930

Sun StorEdge 3510 FC Array Release Notes 3

http://docs.sun.com/db/coll/3510FCarray

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/3510

System RequirementsSupported software and hardware in the following list have been tested and provento work with the Sun StorEdge 3510 FC array.

� “Supported Operating Systems and Management Software” on page 4

� “Other Supported Software” on page 6

� “Supported Platforms and Connection Methods” on page 8

� “Supported FC Switches” on page 10

� “Supported Disk Drives” on page 11

� “Supported Cabinets” on page 12

� “Supported Cables for Sun Systems” on page 13

Supported Operating Systems and ManagementSoftwareThe following table lists the operating environments and operating systemssupported for hosts connected to the Sun StorEdge 3510 FC array.

TABLE 2 Supported Operating Systems

Operating Systems and Management Software Notes and Requirements

Solaris 8 4/01 and later operating system andSolaris 9 operating system. In addition, theSolaris 2.6 operating system is supported on theSun Enterprise 3500 server, Sun Enterprise 4500server, Sun Enterprise 5500 server, SunEnterprise 6500 server, and Sun Enterprise10000 server.

Requires the appropriate version of the Solarisrecommended patch cluster. See “To Download and Installthe Solaris Recommended Patch Cluster” on page 13.Systems running the Solaris 8 operating system or Solaris 9operating system must have the Sun StorEdge SANFoundation software installed. The Sun StorEdge SANFoundation software includes required patches and driversfor the supported host adapters and switches. The softwarealso includes other SAN features, including the SunStorEdge Traffic Manager software for the Solaris operatingsystem. See “Installing the Sun StorEdge SAN FoundationSoftware” on page 17. Systems running the Solaris 2.6operating system must use the QLogic driver mentioned in“New Features in This Release” on page 1.

HP-UX 11.0 and 11i operating system Supported

IBM AIX 4.3.3 operating system Supported


The following table lists the software components of the Sun StorEdge 3000 FamilyProfessional Storage Manager software for Sun StorEdge 3000 Family SCSI and FCarrays. See “Downloading and Installing Updated Management and MonitoringSoftware for Sun StorEdge 3000 Family Arrays” on page 16 for information abouthow to obtain this software.

* Version 1.3 added translated software capability and related files for the Solaris platform. Allother functionality is the same as version 1.2 software.

IBM AIX 5.1L operating system Supported

Red Hat Linux 7.3 operating system Supported

Windows 2000 Server, Windows 2000 AdvancedServer, Windows NT Server 4.0 operatingsystems

Windows 2000 operating systems requires Service Pack 3.Windows NT operating system requires Service Pack 6A.

TABLE 3 Sun StorEdge 3000 Family Professional Storage Manager Software

Management Software Notes and Requirements

Sun StorEdge 3000 Family ConfigurationService 1.3 (and 1.2.6) software for the SunStorEdge 3510 FC Array

This software provides centralized storage configuration,maintenance, and monitoring tools that can manage both SunStorEdge 3510 FC arrays and Sun StorEdge 3310 SCSI arraysfrom the same management host server

Sun StorEdge 3000 Family DiagnosticReporter 1.3 (and 1.2.6) software for the SunStorEdge 3510 FC Array

This utility provides monitoring and notification.

sccli(1M) utility This utility can be used for script-based management.

TABLE 4 Current Sun StorEdge 3000 Family Software Versions on Each Platform

Software Solaris IBM AIX HP-UX Windows Linux

Sun StorEdge Configuration Service 1.3* 1.3 1.3 1.2.6 1.2.6

Sun StorEdge Diagnostic Reporter 1.3* 1.3 1.3 1.2.6 1.2.6

Sun StorEdge CLI 1.2.6 1.3.1 1.3.1 1.2.6 1.2.6

TABLE 2 Supported Operating Systems

Operating Systems and Management Software Notes and Requirements


Other Supported SoftwareThe following table lists backup, clustering, diagnostic, and other supportedsoftware.

TABLE 5 Other Supported Software

Type Product Name

Backup Software • VERITAS NetBackup 4.5 software• Solstice Backup 6.1 software

Clustering Software • Sun Cluster 3.0 and 3.1 software.

Diagnostic Software • Sun Storage Automated Diagnostic Environment (StorADE) 2.2 software, DeviceEdition (shipped separately without charge when the Sun StorEdge 3510 FC array isordered through WebDesk)

• Sun StorEdge Diagnostic Expert 1.2 software (bundled with Sun StorEdge EnterpriseStorage Manager 1.2 software)

Note: The Sun Storage StorADE and Diagnostic Expert software products provide limitedfunctionality for Sun StorEdge 3510 FC arrays. They display asset information andmonitor device health only. They do not provide diagnostics.

File SystemSoftware

• Sun StorEdge Performance Suite 4.0 software (Sun StorEdge™ QFS software)• Sun StorEdge Utilization Suite 4.0 software (Sun StorEdge SAM-FS software)• VERITAS File System (VxFS) 3.4 and 3.5


MultipathingSoftware

• Sun StorEdge Traffic Manager software for the Solaris operating system (included in theSun StorEdge SAN Foundation software). See “Installing the Sun StorEdge SANFoundation Software” on page 17 for information about how to obtain the SANFoundation software. This software can be configured to run on SPARC or x86hardware environments that have Solaris 8 installed. Also see “To Download and Installthe Sun StorEdge SAN Foundation 4.1 Software Script (for Solaris Systems)” on page 19if you already have Sun StorEdge SAN Foundation 4.1 software installed and do notwish to upgrade to the current version.

• Sun StorEdge Traffic Manager 3.0 software for HP-UX, IBM AIX, Windows 2000, andWindows NT. To purchase Sun StorEdge Traffic Manager 3.0 software for theseplatforms, contact Sun Sales or visit:

http://www.sun.com/sales

• Note: The 3.0 version of Traffic Manager software must be purchased and installed froma CD.

Point-in-TimeCopying andRemote MirroringSoftware

• Sun StorEdge Availability Suite 3.1 software (includes point-in-time copy service,formerly known as Sun StorEdge Instant Image software, and remote mirror service,formerly known as Sun StorEdge Network Data Replicator [SNDR] software)

Software-BasedVolumeManagementSupport

• Solstice DiskSuite™ 4.2.1 software (includes dynamic multipathing [DMP] support),included on installation CD 2 of 2 with the Solaris 8 4/01 operating system.

• Solaris Volume Manager software, bundled in the Solaris 9 operating system• VERITAS Volume Manager (VxVM) 3.2 and 3.5 software. See “Downloading the

VERITAS Volume Manager ASL” on page 20 for how to obtain the Array SoftwareLibrary (ASL) that enables the VERITAS software to work with the 3510 FC array.

TABLE 5 Other Supported Software (Continued)

Type Product Name


http://www.sun.com/sales

Supported Platforms and Connection MethodsThe following table lists the Sun systems that are supported for the Sun StorEdge3510 FC array. The table also shows the connection methods supported for each ofthe supported Sun systems.

TABLE 6 Supported Sun Servers and Connection Methods

SG-(X)PCI1FC-QF2 2 Gbit PCISingle FC HBA [(X)6767A]

SG-(X)PCI2FC-QF2 2 Gbit PCIDual FC HBA [(X)6768A]

(X)6757A 1 Gbit SBusDual FC HBA

Ultra™ 60 workstation Yes Yes No

Ultra 80 workstation Yes Yes No

Sun Blade™ 1000workstation

Yes Yes No

Sun Blade 2000 workstation Yes Yes No

Netra™ t 1120 Yes Yes No

Netra t 1125 Yes Yes No

Netra t 1400 server Yes Yes No

Netra t 1405 server Yes Yes No

Netra 20 server Yes Yes No

Netra 1280 Yes Yes No

Sun Enterprise 220R server Yes Yes No

Sun Enterprise 250 server Yes Yes No

Sun Enterprise 420R server Yes Yes No

Sun Enterprise 450 server Yes Yes No

Sun Enterprise 3500 server Yes Yes Yes5





Sun Fire™ V60x server Yes1 Yes3 No

Sun Fire V65x server Yes2 Yes4 No

Sun Fire 280R server Yes Yes No

Sun Fire V210 server Yes Yes No




Note – In addition to the FC HBAs shown in TABLE 6, the (X)5133A 1 Gbit PCISingle FC HBA is also supported for Red Hat Enterprise Linux Advanced Server v.2.1 running on the Sun Fire V60x server and Sun Fire V65x server.




Sun Fire 4800 server Yes Yes No



Sun Fire 12K server Yes Yes No

Sun Fire 15K server Yes Yes No

1 At the time of this release, support for this FC HBA adapter is provided only for Red Hat Enterprise Linux Advanced Server v. 2.1.




5 Connecting the Sun StorEdge 3510 RAID array to Fibre Channel HBAs on the same channel that use different speeds (1 Gb & 2 Gb) isnot supported. You can, however, mix 1-Gb and 2-Gb FC HBAs on different channels. This limitation is due to the design of the SunStorEdge 3510 RAID array's port bypass circuitry and the inability of Fibre Channel to support auto-negotiation in a multi-drop loopconfiguration.





TABLE 6 Supported Sun Servers and Connection Methods (Continued)

SG-(X)PCI1FC-QF2 2 Gbit PCISingle FC HBA [(X)6767A]

SG-(X)PCI2FC-QF2 2 Gbit PCIDual FC HBA [(X)6768A]

(X)6757A 1 Gbit SBusDual FC HBA


Note – The Fibre Channel on-board controllers on Sun Fire 280R, V480, and V880systems are not supported. For these systems you must use either of the supportedSun host adapters shown in TABLE 6.

Caution – Before connecting the array to a host running the Solaris 8 operatingsystem or Solaris 9 operating system, make sure to download and install the SunStorEdge SAN Foundation software on the host where the adapter is installed. TheSAN software includes the driver for the host adapter. See “Installing the SunStorEdge SAN Foundation Software” on page 17. Installation is mandatory for theseoperating systems because the driver is not included in the Solaris operating system.Without the driver, any array connected to the adapter cannot be seen by the host.

The following tables lists information and connection methods supported for theWindows, Linux, HP-UX and IBM AIX operating systems.

Supported FC SwitchesThe following table lists the FC switches that are supported for the Sun StorEdge3510 FC array.

TABLE 7 Other Supported Operating Systems and Connection Methods

Operating System

FC-AL QLogicQLA2300F,2310, 2342 HBAs

FC-AL EmulexLP9002L 2 Gbit PCISingle FC HBA HP A6795A HBA

IBM 6227,IBM 6228 HBAs

Windows 2000/NT Yes Yes No No

Red Hat Linux Yes No No No

IBM AIX No Yes No Yes

HP-UX No Yes Yes No

TABLE 8 Supported FC Switches

FC Switch Part Number

Sun StorEdge Network 2-Gb 8-Port FC Switch SG-XSW8-2GB

Sun StorEdge Network 2-Gb 16-Port FC Switch SG-XSW16-2GB

Brocade Silkworm 3200 2-Gb 8-Port FC Switch SG-XSWBRO3200

Brocade Silkworm 3800 2-Gb 16-Port FC Switch SG-XSWBRO3800

Brocade Silkworm 12000 2-Gb 128-Port FC Core Switch SG-XSWBRO12000


Supported Disk DrivesThe following table lists the disk drives that are supported for the Sun StorEdge 3510FC array.

Note – The array is not a slot-dependent device and can be shipped with fewer than12 drives, with each empty slot in the array containing an air management sled tocorrectly handle the air flow and heat. Make sure that each drive slot has either adisk drive or an air management sled, part number XTA-3000-AMBS. In a minimumconfiguration of five drives, these drives occupy drive slots 1-5. However, there is norestriction on the slot placement of drives as long as air management sleds are usedin the empty slots.

McData Intrepid 6064 2-Gb Director 64-Port FC Director SG-XSWMD6064-RK32P

McData Sphereon 4500 2-Gb 24-Port Switch SG-XSWMD4500-8P

Sun StorEdge Network 1-Gb FC Switch-8 X6746A

Sun StorEdge Network 1-Gb FC Switch-16 SG-XSW16-32P

Sun StorEdge Network 2 Gb FC Switch-64 SG-XSW64-Base

TABLE 9 Supported Disk Drives

36-GByte 15000-RPM XTA-3510-36GB-15K

73-GByte 10000-RPM XTA-3510-73GB-10K

146-GByte 10000-RPM XTA-3510-146GB-10K

TABLE 8 Supported FC Switches (Continued)

FC Switch Part Number


Supported CabinetsThe following table shows the supported cabinets with their associated rackmountkits and other required kits. See the Sun StorEdge 3000 Family Rack Installation Guidefor 2U Arrays for installation instructions.

Note – For more information about using Sun StorEdge arrays with the Sun Rack900 cabinet, refer to the Sun Rack 900 Qualified Products web page at http://www.sun.com/servers/rack/approved.html

TABLE 10 Supported Cabinets, Associated Rackmount Kits, and Other Requirements

Cabinet NameCabinetPart Number Required Kit(s)

Required KitPart Number

Maximum Number ofArrays Supportedper Cabinet

Sun StorEdge 72 inchExpansion Cabinet

SG-XARY030A Rackmount Kit XTA-3000-2URK-19U 14

Door Kit X9818A

Sun Fire Cabinet SF-XCAB Rackmount Kit XTA-3000-2URK-19U 5

Sun Fire 6800 System F6800-1 Rackmount Kit XTA-3000-2URK-19U 3

Sun Rack 900 Cabinet SR9-XKL038A-IP Rackmount Kit XTA-3000-2URK-19U 18

Door Kit (required ifmounting more thanone Sun StorEdge3000 Family array)

X6825A

EMI Kit (required ifmounting more thanone Sun StorEdge3000 Family array)

X6835A


http://www.sun.com/servers/rack/approved.html

http://www.sun.com/servers/rack/approved.html

Supported Cables for Sun SystemsThe following table lists the supported Fibre Channel cables for connecting to thehost adapters that are supported for Sun systems. You can order cables using themarketing part numbers in TABLE 11.

Note – If you have already purchased cables, check the manufacturing partnumbers listed in the following table against the manufacturing part numbersstamped on the cables to determine whether the cables are supported.

Installing Required Solaris PatchesMake sure the Solaris Recommended Patch Cluster is installed on a Solaris hostbefore connecting the host to the array.

� To Download and Install the SolarisRecommended Patch Cluster

1. Log in to the host that you want to connect to the array.

2. Go to:

http://www.sun.com/sunsolve

3. Under “SunSolve Patch Contents,” click “Patch Portal.”

4. Under “Downloads,” click “Recommended & Security Patches.”

5. Read the SOFTWARE LICENSE AGREEMENT and click the Agree button.

TABLE 11 Supported Cables

Cable Type and Length Marketing Part Number Manufacturing Part Number

2-meter LC/LC Fibre Channel Optical Cable X9732A 595-6417-01






http://www.sun.com/sunsolve

6. In the “Recommended & Security Solaris Patch Clusters for Solaris” table, findeither “Solaris 8" or “Solaris 9" in the OS column, and click “View Readme.”

7. Print or save the Readme file from the browser window.

8. Click the browser’s “Back” icon to return to the previous page.

9. Select the format you want in the row that begins “Solaris 8" or “Solaris 9" in the“Recommended & Security Solaris Patch Clusters” table, either “HTTP” or “FTP”next to “Download Cluster.”

10. In the Save As dialog box, type a destination directory for the patch cluster, andthen click OK.

11. Follow the procedure in the “INSTALLATION INSTRUCTIONS” section in theReadme file to install the patches.

Installing Controller Firmware PatchesFirmware patch ID # 113723-06 is available to upgrade Sun StorEdge 3510 FC arraysrunning firmware versions lower than 3.27Q, and to upgrade the firmware for thecontroller’s SCSI Enclosure Services (SES) chip to version 1030 and ProgrammableLogic Device (PLD) chips to version 1000.

This patch contains all three types of firmware updates for the Sun StorEdge 3510array controller subsystem: firmware for the array controller itself; firmware for theSES processor; and firmware for a programmable logic device (PLD) that routesFibre Channel data within the enclosure.

You do not need to install this patch if you have all of the following firmwarerevision levels:

� Controller firmware: 3.27Q� SES firmware: 1030� PLD firmware: 1000

You do need to install this patch if you have any of the following:

� Controller firmware 3.27P or earlier� SES firmware 1000 or A100� PLD firmware A000

Follow the first three steps in “To Download and Install the Firmware Patch” onpage 15 to read specific information about fixed bugs and other changesincorporated in this firmware patch, as well as other detailed information andinstallation instructions.


� To Determine Your Current ControllerFirmware VersionTo determine your current controller firmware version, use one of the followingmethods:

� Select the “view system information” firmware menu option and then the “viewthe Firmware Version” menu option.

� In the Sun StorEdge Configuration Service program, highlight any component ofthe desired Sun StorEdge 3310 SCSI array, click on the View menu and the ViewController command, and then check the “FW Rev” checkbox.

� To Determine Your Current SES and PLDFirmware VersionsTo determine your current SES and PLD firmware versions, use the show ses CLIcommand.

� To Download and Install the Firmware Patch1. Go to

http://sunsolve.Sun.com

2. Click on “Patch Portal.”

3. Use Patch Finder to locate patch ID 113723-06 by entering the patch ID into thesearch field and clicking the Find Patch button.

4. Select the link for the format that you want, either “HTTP” or “FTP” next to“Download Patch,” or “HTTPS” or “FTP” next to “Download Signed Patch.”

5. In the dialog box that is displayed, indicate the destination directory for the patchand proceed to download the file to that location.

6. Follow the instructions in the Readme file to install the patch.


http://sunsolve.Sun.com

Downloading and Installing UpdatedManagement and Monitoring Softwarefor Sun StorEdge 3000 Family ArraysSun StorEdge 3000 Family Configuration Service 1.3 and Sun StorEdge 3000 FamilyDiagnostic Reporter 1.3 software is now available for the Solaris 8 4/01 and lateroperating system, the Solaris 9 operating system, the Solaris 2.6 operating system,the IBM AIX operating system, and the HP-UX operating system. Version 1.2.6 isavailable for the Windows 2000 Server and Windows NT Server 4.0 operatingsystem, the Red Hat Linux 7.3 operating system. Support for the sccli(1M)command-line interface (CLI) is also available for these operating systems.

� To Download and Install the Updated Software1. Go to:

http://www.sun.com/software/download/sys_admin.html

2. Under “Storage Management” click the “Sun StorEdge 3510 FC Array RelatedSoftware” link.

You are taken to a Sun Download Center page.

3. If not previously registered, register.

a. Click the Register Now link at the bottom of the left column.

b. On the registration page, enter the required fields and click Register.

4. Log in.

a. Type your “Username” and “Password” in the left column, and click “Login.”

b. On the Terms of Use page, read the license agreement, click “Yes” next to“Accept,” and click the Continue button.

5. On the software download page, click the link for your array and operatingsystem.

6. In the dialog box that is displayed, specify a destination directory and save thefile.


http://www.sun.com/software/download/sys_admin.html

7. Follow the instructions in the “Installing Software” section of the Sun StorEdge3000 Family Configuration Service 1.3 User’s Guide for the Sun StorEdge 3510 FCArray.

Installing the Sun StorEdge SANFoundation SoftwareBefore a Sun host running the Solaris 8 operating system or Solaris 9 operatingsystem can communicate with the Sun StorEdge 3510 FC array through any of thehost adapters that are supported for Sun servers, you must install the Sun StorEdgeSAN Foundation software.

The Sun StorEdge SAN Foundation software is required in these operatingenvironments because it provides drivers for the supported host adapters. (See“Supported Platforms and Connection Methods” on page 8 for listings of theapplicable host adapters.)

Note – Version 4.3 of the Sun StorEdge SAN Foundation software supports bootingfrom Fibre Channel storage devices, including the Sun StorEdge 3510 FC array. Fordetails, refer to Chapter 3, “Booting From Fibre Channel Storage Devices” in the SunStorEdge SAN Foundation Software 4.3 Configuration Guide,http://www.sun.com/products-n-solutions/hardware/docs/pdf/817-3672-10.pdf.

If you are already running version 4.1 of the Sun StorEdge SAN Foundation softwareand do not want to upgrade to version 4.3 software, you need to download and runa script file. See “To Download and Install the Sun StorEdge SAN Foundation 4.1Software Script (for Solaris Systems)” on page 19 for the procedure for downloadingand running the 4.1 software script.

Note – The Sun StorEdge SAN Foundation software also contains patches,firmware, and software packages that support switches and other optional SANfeatures, including the Sun StorEdge Traffic Manager multipathing software for theSolaris operating environment, described in TABLE 5.


http://www.sun.com/products-n-solutions/hardware/docs/pdf/817-3672-10.pdf

http://www.sun.com/products-n-solutions/hardware/docs/pdf/817-3672-10.pdf

Note – Sun StorEdge SAN Foundation software requires the Solaris 8 4/01operating system or later release. If you are running the Solaris 2.6 operating systemon a Sun Enterprise 3500 server, Sun Enterprise 4500 server, Sun Enterprise 5500server, Sun Enterprise 6500 server, or Sun Enterprise 1000 server, you need to use the

See the following procedure for how to download the SAN Foundation softwarewithout charge from:

http://www.sun.com/storage/san

� To Download and Install the Sun StorEdge SANFoundation Software

1. Log in as superuser on the Sun server to be connected to the array.

2. Go to:


3. At the bottom of the page, look for “Get the Software,” select the “Sun StorEdgeSAN 4.3 release Software/Firmware Upgrades and Documentation” link.




5. Log in.


b. Click Continue on the Sun Download Center Welcome page to see the Terms ofUse page.

c. On the Terms of Use page, read the license agreement, click “Accept” and thenclick the Continue button.

6. On the Download page, download the Solaris 8 SFS Base Packages or Solaris 9SFS Base Packages, depending on which version of the Solaris OperatingEnvironment you are running.

7. You can also download and read the “SFS Base Packages read-me” file forsoftware download instructions.

8. Once you uncompress and untar the SFS Base Packages archive, follow theinstructions in the Sun StorEdge SAN Foundation Software Installation Guide tomanually install the packages.




� To Download and Install the Sun StorEdge SANFoundation 4.1 Software Script (for SolarisSystems)If you are running the Sun StorEdge SAN Foundation 4.1 software and prefer not toupgrade to 4.3 software, you need to download and run a shell script.

1. Log in as superuser on the Sun server to be connected to the array.

2. Go to:


3. At the bottom of the page, look for “Get the Software,” find the “Sun StorEdgeSAN 4.3 release Software/Firmware Upgrades and Documentation” link, anddouble-click it.




5. Log in.



6. On the software download page, download and read the script’s Readme file andfollow the software download instructions.

a. Click the “3510FC Script read-me” link.

b. In the Save As dialog box, type a destination directory for the document, andthen click OK.

c. Read the file to understand what the script does and how to use it.

7. On the software download page, find the link “Script to Support SE3510 FC Arraywith SAN 4.1 SW” on the software download page under “Optional” files,double-click the link, and save the script file.

8. Go to the directory where you downloaded the script, and make sure the script isexecutable.

9. Follow the instructions in the Readme file to run the script.



Downloading the VERITAS VolumeManager ASLThis section explains what you need to do to enable VERITAS Volume Manager 3.2and 3.5 software to work with the Sun StorEdge 3510 FC array on Sun hosts.VERITAS has provided an Array Software Library (ASL) that must be installed onthe same host system as the Volume Manager 3.2 or 3.5 software to enable thesoftware to recognize the Sun StorEdge 3510 FC array. Follow the procedure todownload the ASL and the accompanying installation guide for the Sun StorEdge3510 FC array from Sun's Download Center.

� To Download the ASL1. Log in as superuser on the Sun server to be connected to the array.

2. Go to the “All Products” listing at Sun's Download Center.

http://www.sun.com/software/download/allproducts.html

3. Under the “V” heading, click on VERITAS Volume Manager Array SupportLibrary (ASL).

4. Choose the link that is appropriate for your platform.

5. Click “Download” to go to the Sun Download Center.

The page identifies the product you selected to download as “VERITAS VolumeManager Array Support Library (ASL)” for your platform and language.




7. Log in.




http://www.sun.com/software/download/allproducts.html

8. Download the compressed ZIP file that contains the ASL package for the 3510FC array and the installation guide.

The document title is VERITAS Volume Manager Array Support Library InstallationGuide for the Sun StorEdge 3510 FC array, part number 817-3186.

9. Use the unzip command to expand the zip file.

10. Use acroread to read and print the manual, and follow the installationinstructions it contains.

Known Issues Affecting Sun StorEdge3510 FC RAID Arrays� Bug 4702532: Write cache not automatically disabled when battery is offline.

Write cache is not automatically disabled when battery is offline due to batteryfailure or a disconnected battery. The current design allows the user to enable ordisable the write-back cache capabilities of the RAID controller. The cache in theSun StorEdge 3510 RAID array is mirrored between the primary and secondarycontrollers; however, to ensure data integrity, you may choose to disable the WriteBack cache option and switch to the Write Through cache option.

� Bug 4764752: Host doesn’t see newly created luns without a LIP. Sometimeshosts cannot detect newly created LUNs. Workarounds include running thecfgadm(1M) or devfsadm(1M) commands or performing a reconfigurationreboot (as shown in the following screen example) to enable the host to detect theLUNs.

� Bug 4819218: Differences between firmware and sccli events. The firmwareapplication menu event log timestamp and the sccli event log timestamp willappear as different times. This is because the firmware application menu gets itstime stamp information from the time that is set on the RAID controller, and thesccli utility gets its time stamp information from the server that it is running on.Additionally, the sccli utility currently reports events from the primarycontroller only. The workaround is to manually set the clock on the controller tomatch the server to which it is connected.

� Bug 4714227: The character interface sometimes fails to respond correctly. Whilerunning heavy I/O to several LUNs on different logical drives and scrollingthrough a menu that is long, such as a long, multiple LUN mapping menu,

# reboot -- -r


occasionally the menu will “escape” back one or two menus. This problem onlyoccurs under heavy I/O and occasionally when accessing the unit using telnetover long distances.

� Bug 4825806: BBU warnings should not be as severe. The Sun StorEdge 3510 FCarray has a battery circuit board that monitors and charges the battery duringnormal operation. Since the battery is not charging while the array is powered off,some of the charge of the battery will dissipate. When the array is powered on,the battery circuit board will detect the power dissipation of the battery and willdisplay the following message: “|[0125] WARNING: Controller BBU Not FullyCharged” and begin to recharge the battery. Once the battery is fully charged, thefollowing message will be displayed: “|[01A5] NOTICE: Controller BBU FullyCharged!”

� Bug 4859115: long delays with StorEdge 3510 array (256 LUNs mapped). On aSun StorEdge 3510 FC array with 256 LUNs mapped attached to a system, theExplorer diagnostic tool takes about six hours and forty minutes to complete.Even though there aren't any T3 arrays attached to they system, there was a largedelay here. The workaround is to use the -w !t3,!t3extended option,reducing the time it takes explorer to complete to approximately 40 minutes.

� Bug 4858636: sccli controller reset causes shutdown of LDs. When using theCLI's Reset Controller menu option. Logical drives are put into a shutdown state,making data on them inaccessible. In the event that the reset fails, the controllersmust be manually reset through either the tip or telnet session.

� Bug 4862492: Diagnostic Reporter daemon shows debug argument in processtable. Debug mode can lead to excessive log files and slow application responsetimes. Using the ps -el | grep sswdgrptd command shows the debugargument in the process. This has no impact on the operation of the software.

� Bug 4860383: out of band cli interface hangs during diag channel inquiry after 1to 4 hours. When monitoring the array remotely using an out-of-band connection,the out-of-band interface became unavailable after 1-4 hours. If the array is on-line, you can issue a fail primary CLI command followed by an unfailprimary CLI command to restore the out-of-band session. If the array is not on-line, you can issue a reset controller CLI command to restore the out-of-band session.

� Bug 4863169: out of band cli download of ses firmware fails and leaves LDsshutdown. When downloading SES firmware using an out-of-band connection,the download may fail. The workaround is to download the SES firmware usingan in-band connection.

� Bug 4863110: sccli download of pld has problems. Performing a PLD firmwareupgrade incorrectly could result in the array controller FRU being renderedunusable. Upgrading the PLD firmware causes the host's Fibre Channel HBAs tobe disconnected from the array temporarily, which could prevent sccli fromcompleting the procedure properly if sccli is not used out-of-band. The PLDfirmware upgrade cannot be completed without power-cycling the array at theend of the procedure, so do not proceed if it is not possible to power cycle the


array. The workaround is to download the PLD firmware using an out-of-bandconnection, power-cycle the array afterward, and run the show ses CLIcommand to verify that the download completed successfully. Refer to theReadme file associated with the PLD firmware patch for more information.

� Bug 4858582: channel 0 offline after failure and recovery of primary controller.If a host channel with multiple host channel IDs that are not all LUN-mapped isunder heavy load when a controller is failed and deasserted, I/O operations canfail. The workaround is to remove any host channel IDs that are not LUN-mapped.

� Bug 4860688: sccli download firmware to single controller unit error. Whendownloading controller firmware to a single controller, the “engage” commandwill fail with an error message:sccli: download firmware: error:sm_err_ctrl_download_ok_but_no_engage_requestThe workaround is to use the -r argument to the CLI download controller-firmware command as documented in the patch Readme file associated withthe firmware.

� Bug 4867584: missing LUNs on reboot (1024 LUNs, 512 per channel). In a direct-connect configuration with 512 LUNs mapped to one channel and 512 differentLUNs mapped to another channel, LUNs in a single target ID are lost on somereboots. You should reboot your system if this occurs. To avoid this problem, SunStorEdge 3510 FC storage arrays are currently limited to 256 LUNs per channel(eight IDs) in a Sun Cluster configuration.

� Bug 4867560: scsi 2 tc_mhiocstatus reboot failure. When two nodes areconnected to the same channel of a Sun StorEdge 3510 FC storage array, rebootingone node can cause the other node to lose the SCSI-2 reservation. Thisconfiguration is not supported in this release. The workaround is to connect onlyone node per channel on the Sun StorEdge 3510 FC storage arrays.

� Bug 4864931: sccli> password incorrect is displayed when reset controller viaout-of-band. If the system password is set and then the controller is reset usingthe CLI reset controller command over an out-of-band connection, you areprompted for the password but the password is not accepted. The workaround isto specify the password on the CLI command line with the -w or --passwordoption, or using the CLI password subcommand prior to invoking other CLIcommands.

� Bug 4866418: sccli inquiry returns stale data following controller firmwareupgrade. The CLI show inquiry command returned stale data following afirmware upgrade. The workaround is to stop and restart the CLI session so thatthe correct data is returned.

� Bug 4822129: inconsistent error message between reporting methods anddocumentation. Event messages sometimes differ between firmware logs, SunStorEdge Configuration Service, CLI, and SNMP traps. These inconsistencies willbe addressed in a future release.


� Bug 4868656: sccli shows redundancy mode as unknown instead of Active-Active. The Redundancy mode reports Unknown instead of Active-Active using'sccli> show redundancy-mode' option. The “show redundancy” commandretrieves a status byte from the controller that describes the redundancy mode ofthe array pair, and interprets it to display a descriptive phrase such as “Active-Active” or “Not Supported”. Since the code used by sccli was written, thefirmware has been enhanced to provide additional status codes to indicate, forexample, that a controller has been failed manually, but the code in sccli was notmodified to display the newer status codes. 5 additional descriptive strings willbe added to sccli to address this problem.

� Bug 4875170: i18n Description text box does not support Asian characters. TheSave Configuration menu option prompts for a description, but you cannot typeAsian characters in the text area provided.

� Bug 4873277: sccli 'show configuration' XML output reports incorrect cache.When the cache optimization mode is set to Random, the 'show cache-policy' and'show configuration' CLI commands report the correct cache optimization.However, the XML output of the 'show configuration' command does not reportthe correct optimization mode. The workaround is to not use the ‘-x’ commandargument with the ‘show configuration’ command.

� Bug 4871543: sccli 1.2.6 no longer reports bootrecord version. sccli version 1.2.6'show configuration' command does not report the bootrecord version. Theworkaround is to use the ‘-x’ command argument with the ‘show configuration’command.

� Bug 4871570: sccli version 1.2.6 does not get disk drive serial numberinformation. sccli version 1.2.6 'show configuration' command does not get diskdrive serial number information. The workaround is to use the ‘-x’ commandargument with the ‘show configuration’ command.

� Bug 4926681: FC3510 does not log into switch after switch fault. If you choose toconnect one or more of the host channels on the StorEdge 3510 RAID to a 1-Gbswitch in Loop mode, the speed on those channels must be set to 1 GHz. This willensure proper negotiation if communication is lost to the switch and thenrestored. This is not required if you are operating in point-to-point mode. It is alsonot required if you are connected to a 2-Gb switch.

� Bug 4932155: I/O failure (giving up) due to command timeout on data failovertest. During path failover testing, it was discovered that when a path failed I/Odid not continue on the alternate path. This was found to occur only with aconfiguration of 32 LUNs per controller, total 64, with a very heavy I/O load.

� Bug 4926717: 3510 failed to login to FC switch during storage side cable fault.During path failover testing, it was discovered that when a switch port wascycled, disconnected to connected, I/O did not continue on the restored path.This was found to occur only with a configuration of 32 LUNs per controller, total64, with a very heavy IO load.


� Bug 4921484: 3510 and 3310 did not shut down during extended overtempconditions. The unit must shut down if the temperature exceeds the given limit.Currently the unit does not shut down. However, the unit is fully NEBS certified,and will handle the required temperatures required by NEBS certification.

� Bug 4908349: FRU physical location within 3510 is not available from theSCCLI. The “sccli> show FRU” command current does not display the physicallocation for the FRU with any consistency.

� Bug 4896313: Cache data isn't flushed correctly in case of primary batteryfailure. If the battery is unplugged or dead, write cache is not disabled. Thismeans that if power is lost, data in the cache could be lost.

� Bug 4881785: Cluster panics with Logical Volume on Secondary Controller. In aSun cluster environment, when the logical volumes are assigned to the secondarycontroller, the cluster will panic during node failover. The documentation hasbeen modified to warn against using logical volumes (a legacy feature) in a SunCluster environment.

� Bug 4943569: SES device keeps getting exposed to Windows running SSTM.When an SE3510FC is connected to a Windows 2000 or 2003 server while runningTraffic Manager 3.1, a New device Present message is displayed after a reboot.

� Bug 4888608: Solaris SES driver receives incorrect response from 3510 RAID inattach. The issue concerns the SES emulation response with LUN masking. If the3510 array is configured for LUN masking and LUN 0 is not mapped to a logicaldrive, the array will return a zero length response to an SES configuration modepage request. This causes the Sun driver not to attach the device.

� Bug 4906783: Firmware is not integrated with the FRU-ID's. The RAIDController serial number is displayed in the error messages instead of the FRU-IDserial number. This can be very confusing and of little use to the customer.

� Bug 4911841: SE3510 - unable to send SNMP traps using 'agent.ini' file, asdocumented. SNMP traps from the SE3510FC are unable to be sent using the'agent.ini' file, as documented in the User's Manual. The workaround is to useSSCS to send the SNMP traps.

� Bug 4939041: Bad resid Error Messages seen on host attached to RAID 3510 FC.This issue appears to occur intermittently when the driver scans for devices. Thiscan occur at boot or when an error occurs. During this scanning process awarning message may be encountered due to a data underrun condition beingposted by the 3510 array. Currently, the data underrun condition is understood tobe reported by non I/O commands only and does not affect the integrity of thesystem.

� Bug 4887607: Doc is missing information on view and edit SCSI channels for3510 FC. The Sun StorEdge 3000 Family RAID Firmware 3.27 User's Guide for theSun StorEdge 3510 FC Array is missing information about the view and edit Scsichannels menu. There is also information regarding the SCSI device that is notrequired in this document since the SCSI version has it's own firmware guide. Themissing information relates to view and edit Scsi channels: view and edit Scsi


channels, view chip inFormation, view channel host-id/Wwn, View device portname list(wwpn), Data rate. This information will be available in the next revisionof the documentation set.

� Bug 4880182: FCP response packet sometimes fills in non-zero values inreserved fields. fcp_rsp->reserved_0, fcp_rsp->reserved_1, fcp_rsp->fcp_u.fcp_status.reserved_0, fcp_rsp->fcp_u.fcp_status.reserved_1 were notzeroed. This could appear any time the SES returns a response with a checkcondition status, or when a data overrun is detected and the SES returns aResidual Count.

� Bug 4916011: Parity check never completes on random LDs in certainconfigurations. The primary controller may fail if the user schedules multiple“Rebuild Parity Regeneration” in a row. This does not happen if only one ParityRegeneration is done. The workaround is to keep the controller assignments equalacross the LDs.

� Bug 4942959: Storade - device port status is not monitored by 3510 firmware orsccli sw. The host should detect that a cable is removed. Adding this functionalityto the RAID Controller Firmware would require a very significant amount ofeffort.

� Bug 4928066: sccli allows disk from existing Logical Drive to be added into newLogical Drive. The sccli utility does not perform all the expected checks whencreating a new logical drive on the 3510 FC array. Specifically, it allows you tospecify a disk drive for use in the new logical drive that was previouslyconfigured (and is therefore already in use) in an existing logical drive. The arrayeffectively breaks the existing logical drive to create the new one without anywarning or error messages.

� Bug 4960491: Mix of 1gig and 2gig HBA on same channel causes loss of device.Connecting the Sun StorEdge 3510 RAID array to Fibre Channel HBAs on thesame channel that use different speeds (1 Gb & 2 Gb) is not supported. You can,however, mix 1-Gb and 2-Gb FC HBAs on different channels. This limitation isdue to the design of the Sun StorEdge 3510 RAID array's port bypass circuitry andthe inability of Fibre Channel to support auto-negotiation in a multi-drop loopconfiguration.

� RFE 4949375: ability to map more than one partition to a LUN not documented.The chapter on mapping partitions to LUNs in the firmware guide: 5. Viewingand Editing Host LUNs Sun StorEdge 3000 Family RAID Firmware 3.27 User'sGuide 816-7934-12 doesn't let customers know that multiple partitions can beassigned to the same LUN, nor does it cover when a customer might want to dothis. Since there has been some confusion regarding this, as well as one escalationwhich was aided by this information, it should be described in the user docs.

� RFE 4949382: Skip option should be covered in user documentation. Throughthe serial port, customers currently have the option of skipping persistent groupreservations as the controller comes up (from either a reset or power-cycle). Thesemessages are displayed: “Scanning SCSI channels. Please wait a few moments!Preparing to restore saved persistent reservations. Type 'skip' to skip:” If you


don't type “skip” within 30 seconds, these messages follow: “Scanning SCSIchannels. Please wait a few moments! Restoring saved persistentreservations.” This functionality and the purpose behind it aren’t covered in anyuser documentation.

� Under heavy load, the SSCS console might become unresponsive. If the SunStorEdge Configuration Service (SSCS) console does not reconnect after the loaddecreases, perform a rescan. This situation can also prevent event messages frombeing emailed by SSCS Console and Diagnostic Reporter software, as well asupdating of the SSCS console. The workaround is to assign a primary host LUNfor SSCS to communicate with exclusively. No data or I/O should be used on thispath. In order for this workaround to be effective, you must map only the LUNthat SSCS will use and configure SSCS before mapping the data drives.

� When configuring the Web Server for use with ESM the Configure Web Serverfeature may fail. When configuring the Web Server for use with EnterpriseStorage Manager, the Configure Web Server feature under Custom ConfigurationOptions may fail. To configure the Web Server manually, log in as root on thehost on which the Sun StorEdge Configuration Service agent is running and issuethe command:

where ipaddress is the host name or IP address of the array, and password is thepassword assigned to the array. Allow 20-30 seconds for this command tocomplete, and then verify that it worked by using any web browser to visit:

http://ipaddress/esm.html

The Web browser displays a message “This page launches the Sun StorEdge(tm)Configuration Service Console applet” and, if the SUNWnsmat package isinstalled, the SSCS GUI will be launched.

� Incorrect FC expansion unit cabling shown in illustrations. Figure 4-12 of theSun StorEdge 3000 Family Installation, Operation, and Service Manual for the SunStorEdge 3510 FC Array, 816-7300-14, and Figure 7 of the Sun StorEdge 3000 FamilyBest Practices Manual for the Sun StorEdge 3510 FC Array, 816-7325-12, showcorrect cabling from hosts to the RAID array and from the RAID array to the firstexpansion unit. But the connections from the upper expansion to the lowerexpansion unit should be changed so that the upper I/O modules are connectedto each other and the lower I/O modules are connected to each other. Thesechanges will appear in the next revision of these documents.

# /usr/sbin/sscfghtml.sh -i ipaddress -p password


Known Issues Affecting Sun StorEdge3510 FC JBOD Arrays� Bug 4876798: sccli commands don't work for standalone JBOD. Full support for

standalone JBOD arrays was not incorporated in sccli 1.2.6. See section B-5,Appendix B, in the Sun StorEdge 3000 Family Installation, Operation, and ServiceManual for a list of currently supported sccli commands. In particular, it is notpossible at the time of this release to download SES and PLD firmware to astandalone JBOD. This functionality will be added in a future release. In themeantime, the workaround is to connect the JBOD to a 3510 RAID array anddownload SES and PLD FW through the RAID controller.

� Bug 4877284: Unable to see standalone JBOD from SSCS and sccli when mpxiois enabled. Unable to run the management tools with Sun SAN Foundation Suite4.2 enabled. sccli shows 'no manageable devices found.' The workaround is todisable mpxio in the /kernel/drv/scsi_vhci.conf file.

� Bug 4877295: SSCS shows disk multi-pathed under each HBA instead of only 1enclosure instance. With mpxio disabled and multiple paths to the standaloneJBOD array, Sun StorEdge Configuration Service displays two HBAs with a listingfor the drives under each. Since the RAID arrays show only one instance, nomatter how many paths, this is not consistent with established behavior. It shouldshow only 1 enclosure.

� Bug 4880700: vhci panic for 3510 FC JBOD ses. Sun SAN Foundation Suite 4.2drivers do not properly handle Sun StorEdge 3510 FC JBOD array SES devicefailure situations and can result in a host panic. This bug is the reason that SANFoundation Suite 4.2 is not currently supported for Sun StorEdge 3510 FC JBODarrays.

� Bug 4883836: sccli: no method for identifying disk drives. sccli currently cannotidentify disk drive status by flashing disk drive LEDs on the array. This is basicfunctionality when working with other Sun StorEdge 3510 FC JBOD arrays vialuxadm or the photon's front panel module screens. The need for thisfunctionality increases when the JBOD array is in an MPxIO configuration withno correlation between the device path and the array's box ID/slot placement.

� Bug 4905928: Bad resid Error Messages seen on host attached to a 3510 FC JBODarray. This issue appears to occur intermittently when the driver scans fordevices. This can occur at boot or when an error occurs. During this scanningprocess a warning message may be encountered due to a data underrun conditionbeing posted by the 3510 JBOD array. Currently, the data underrun condition isunderstood to be reported by non-I/O commands only and does not affect theintegrity of the system. This issue is still being investigated to determine rootcause.


Service Contact InformationIf you need help installing or using this product, call 1-800-USA-4SUN, or go to:

http://www.sun.com/service/contacting


http://www.sun.com/service/contacting

816-7301-19

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