8/4/2015ieng 486: statistical quality & process control 1 ieng 486 - lecture 16 p, np, c, &...
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04/19/23 IENG 486: Statistical Quality & Process Control 1
IENG 486 - Lecture 16
P, NP, C, & U Control Charts
(Attributes Charts)
04/19/23 IENG 486: Statistical Quality & Process Control 2
Assignment:
Reading: Chapter 3.5 Chapter 7
Sections 7.1 – 7.2.2: pp. 288 – 304 Sections 7.3 – 7.3.2: pp. 308 - 321
Chapter 6.4: pp. 259 - 265 Chapter 9
Sections 9.1 – 9.1.5: pp. 399 - 410 Sections 9.2 – 9.2.4: pp. 419 - 425 Sections 9.3: pp. 428 - 430
Assignment: CH7 # 6; 11; 27a,b; 31; 47 Access Excel Template for P, NP, C, & U Control Charts
04/19/23 IENG 486: Statistical Quality & Process Control 3
Process for Statistical Control Of Quality
Removing special causes of variation
Hypothesis Tests
Ishikawa’s Tools
Managing the process with control charts
Process Improvement
Process Stabilization
Confidence in “When to Act”
Reduce Variability
Identify Special Causes - Good (Incorporate)
Improving Process Capability and Performance
Characterize Stable Process Capability
Head Off Shifts in Location, Spread
Identify Special Causes - Bad (Remove)
Continually Improve the System
Statistical Quality Control and Improvement
Time
Center the ProcessLSL 0 USL
04/19/23 IENG 486: Statistical Quality & Process Control 4
Review
Shewhart Control charts Are like a sideways hypothesis test (2-sided!) from a
Normal distribution UCL is like the right / upper critical region CL is like the central location LCL is like the left / lower critical region
When working with continuous variables, we use two charts: X-bar for testing for change in location R or s-chart for testing for change in spread
We check the charts using 4 Western Electric rules
04/19/23 IENG 486: Statistical Quality & Process Control 5
Continuous & Discrete Distributions
Continuous Probability of a range of
outcomes is area under PDF (integration)
Discrete Probability of a range of
outcomes is area under PDF (sum of discrete outcomes)
35.0 2.5
37()
41.4(+2)
32.6(-2)
43.6(+3)
30.4(-3)
39.2 (+)
34.8 (-)
35.0 2.5
36()
4032 4230 3834
04/19/23 IENG 486: Statistical Quality & Process Control 6
Continuous & Attribute Variables
Continuous Variables: Take on a continuum of values.
Ex.: length, diameter, thickness Modeled by the Normal Distribution
Attribute Variables: Take on discrete values
Ex.: present/absent, conforming/non-conforming Modeled by Binomial Distribution if classifying
inspection units into defectives (defective inspection unit can have multiple defects)
Modeled by Poisson Distribution if counting defects occurring within an inspection unit
04/19/23 IENG 486: Statistical Quality & Process Control 7
Discrete Variables Classes
Defectives The presence of a non-conformity ruins the entire unit – the
unit is defective Example – fuses with disconnects
Defects The presence of one or more non-conformities may lower the
value of the unit, but does not render the entire unit defective Example – paneling with scratches
04/19/23 IENG 486: Statistical Quality & Process Control 8
Binomial Distribution
Sequence of n trials Outcome of each trial is “success” or “failure” Probability of success = p r.v. X - number of successes in n trials
So: where
Mean: Variance:
~ ,X Bin n p
1n xxn
P X x p px
!
! !
n n
x x n x
E X np 2 1V X np p
04/19/23IENG 486: Statistical Quality &
Process Control 9
Binomial Distribution Example
A lot of size 30 contains three defective fuses.
What is the probability that a sample of five fuses selected at random contains exactly one defective fuse?
What is the probability that it contains one or more defectives?
]1[ XP 4)9)(.1)(.5( 328.
]0[1]1[ XPXP050
30
31
30
3
0
51
5)9)(.1)(1(1
5905.1 4095.
151
30
31
30
3
1
5
04/19/23 IENG 486: Statistical Quality & Process Control 10
Poisson Distribution
Let X be the number of times that a certain event occurs per unit of length, area, volume, or time
So:
where x = 0, 1, 2, …
Mean: Variance:
~X Pois
!
xeP X x
x
E X 2 V X
04/19/23 IENG 486: Statistical Quality & Process Control 11
Poisson Distribution Example
A sheet of 4’x8’ paneling (= 4608 in2) has 22 scratches.
What is the expected number of scratches if checking only one square inch (randomly selected)?
What is the probability of finding at least two scratches in 25 in2?
]1[]0[1 XPXP
4608
221 λ 00477.
25
1
125
i
λλ )(25 1λ )00477(.25 119.
]2[ XP
!1
)119(.
!0
)119(.1
1119.0119. ee
1
)119(.888.
1
)1(888.1 )106.888(.1 007.
04/19/23 IENG 486: Statistical Quality & Process Control 12
Moving from Hypothesis Testing to Control Charts
Attribute control charts are also like a sideways hypothesis test
Detects a shift in the process Heads-off costly errors by detecting trends –
if constant control limits are used
0
2
2
0
2
2
2-Sided Hypothesis Test Shewhart Control ChartSideways Hypothesis Test
CL
LCL
UCL
Sample Number
04/19/23 IENG 486: Statistical Quality & Process Control 13
P-Charts
Sample Control Limits: Approximate 3σ limits are
found from trial samples:
Standard Control Limits: Approximate 3σ limits
continue from standard:
Tracks proportion defective in a sample of insp. unitsCan have a constant number of inspection units in the sample
n
)p1(p3pLCL
pCL
n
)p1(p3pUCL
n
)p1(p3pLCL
pCLn
)p1(p3pUCL
04/19/23 IENG 486: Statistical Quality & Process Control 14
P-Charts (continued)
Mean Sample Size Limits: Approximate 3σ limits are
found from sample mean:
Variable Width Limits: Approximate 3σ limits vary
with individual sample size:
More commonly has variable number of inspection unitsCan’t use run rules with variable control limits
n
pppLCL
pCL
n
pppUCL
)1(3
)1(3
i
i
n
)p1(p3pLCL
pCL
n
)p1(p3pUCL
04/19/23 IENG 486: Statistical Quality & Process Control 15
NP-Charts
Sample Control Limits: Approximate 3σ limits are
found from trial samples:
Standard Control Limits: Approximate 3σ limits
continue from standard:
Tracks number of defectives in a sample of insp. unitsMust have a constant number of inspection units in each sample
Use of run rules is allowed if LCL > 0 - adds power !
)p1(pn3pnLCL
pnCL
)p1(pn3pnUCL
)p1(np3npLCL
npCL
)p1(np3npUCL
04/19/23 IENG 486: Statistical Quality & Process Control 16
C-Charts
Sample Control Limits: Approximate 3σ limits are
found from trial samples:
Standard Control Limits: Approximate 3σ limits
continue from standard:
Tracks number of defects in a logical inspection unitMust have a constant size inspection unit containing the defects
Use of run rules is allowed if LCL > 0 - adds power !
negativeisLCLif0orc3cLCL
cCL
c3cUCL
negativeisLCLif0orc3cLCL
cCL
c3cUCL
04/19/23 IENG 486: Statistical Quality & Process Control 17
U-Charts
Mean Sample Size Limits: Approximate 3σ limits are
found from sample mean:
Variable Width Limits: Approximate 3σ limits vary
with individual sample size:
Number of defects occurring in variably sized inspection unit (Ex. Solder defects per 100 joints - 350 joints in board = 3.5 insp. units)
Can’t use run rules with variable control limits, watch clustering!
n
u3uLCL
uCL
n
u3uUCL
i
i
n
u3uLCL
uCL
n
u3uUCL
04/19/23 IENG 486: Statistical Quality & Process Control 18
Summary of Control Charts
Continuous Variable Charts Smaller changes detected faster Require smaller sample sizes Can be applied to attributes data as
well (by CLT)*
Attribute Charts Can cover several
defects with one chart Less costly inspection
Use of the control chart decision tree…
04/19/23 IENG 486: Statistical Quality & Process Control 19
Use p-Chart
No, varies
Yes, constant
Use np-Chart
Individual Defects
Poisson Distribution
Use c-Chart
Use u-Chart
No, varies
Discrete
Attribute
What is the inspection
basis?
Is the size of the inspection
unit fixed?
Yes, constant
Is the size of the inspection sample fixed?
Continuous
Variable
Range
Standard Deviation
Which spread method
preferred?
Use X-bar and R-Chart
Use X-bar and S-Chart
Kind of inspection variable?
Defective Units
(possibly with multiple defects)Binomial Distribution
Control Chart Decision Tree
04/19/23 IENG 486: Statistical Quality & Process Control 20
Attribute Chart Applications
Attribute control charts apply to “service” applications, too!
Number of incorrect invoices per customer Proportion of incorrect orders taken in a day Number of return service calls to resolve problem